Flipkart Complaints & Reviews

I ordered realme gt me Order ID - OD[protected] on 3rd October due to festival season it's expected date was 17 but now extended to 23 what's going on to this company i believe that it's good company but no I'm using flipkart from many years and i am plus member please i want my product fast

1. Had lodged a complaint (# JMUM[protected], about new Avita laptop not working, two months ago.
2. Your service engineer visited & gave a shock by disclosing that it had refurbished mother board & not the original one.This is not only shocking but illegal also.
But he promised, it will be replaced with original one.
3. I waited for 3 weeks to get new mother board.
4. After that, when service engineer came, he revealed that key board is also faulty.
5. I am waiting for 2 weeks now for keyboard also, but no one turned up nor have given any feed back.
6. I wonder which other parts inside are faulty ???

Now my patience limit is over.Never experienced such pathetic service response anywhere.
I expect you to replace this faulty laptop with new one .

I purchased 265 liter Whirlpool refrigerator at the price of 21740 rupees from flipkart on 2nd October and the product was delivered on 4th October. When delivered, it was partially unboxed by delivery boy (bottom thermocol was not removed) and there was a dent on body which was not noticed. Next day on 5th October the same was noticed by wirpool engineer when he is there for demo. Same day the replacement complaint is raised to fliokart to replace the same but it's not been resolved after 2 escalation. It's been already 8 days after product delivered. Please help us get the right product.

Hello team,

I had ordered a phone on Flipkart with the exchange of my old phone. However, the delivery agent refused to deliver the phone at the same price, because he said that my old phone had some discoloration. However, I assure you that there is no discoloration (Will send pictures if needed). What's worse is, when I canceled my order, I got a refund of 100Rs lesser than originally paid, and one of your customer service agents said it's non-returnable as per policy. Now 3 points-

1)My phone doesn't have any discoloration.
2)I didn't get the new phone at the quotes price.
3)I lost 100Rs.

Whose fault is this? I do not care about your policies, because Flipkart has no right to pay me a lesser amount when there isn't a fault of my own. Let alone the time and effort it took me.

Order ID - OD[protected]

Regards,
Sandesh
[protected]

I ordered an oppo enco earbuds from flipkart on 3rd october 2021 and received a box on 11th October 2021 in which product is missing. I contacted flipkart customer support for the missing product they told me I can't get the product as the product is out of stock.i again told them the product is there on flipkart then they told me product price is increased so I can't get the product but I can get the refund then they start asking me ID proof for verification which sound suspicious to me then they told me to update email address because future communications will be on email which I updated. On 12th October the email me that seller and delivery partner is confirmed that I got the product intacted so they will not refund my money. I again contacted them now they are asking me my brother adhar card details as on address his name is mentioned. I don't fell safe sharing mine and my family personal details with flipkart as they are going to share this to seller as customer care representative told me.i can't understand what to do please help

My flipkart order number ODI[protected]
delevry boy mujhe call kiye ke sir mai aap ka order leke aap ke biulding ke niche khada hu mai usko bola ke bhai aap jo order laye ho us ka mai wait kar ke thak gaya aur abhi mai office me hu mai ne bola niche jo gard hoga usko order de ke ek photo le lena aur mujhe bhej dena kyu ke mai new hu mujhe pehchanne me asani hogi kyu ke gard change hote rehte hai utne me hi wo bola mai order leke wapas jaa raha hu aur ye order 10 ya 15 din ke baad launga ya cancel karwa dunga maine usko kuch nahi bola 2 din ke baad order cancel ho jata hai to mai flipkart ko call me back ka reruest kiya waha se call aya maine apni problem bataya wo bolta hai sir order firse kar do but mai delivery dipartment ki koi complent nahi likhunga mai bola jb maine order kiya tha to Rs. 1933 ka tha aur ab 3400 ka ho gaya hai isme to mera nuksan hai but flipkart ki taraf se mujhe koi help nahi mili please help me.

Had ordered Samsung F62 through Flipkart (Order Id : OD[protected] for delivery scheduled on 7th October. I had been trying to reach delivery agent for delivery of product multiple no. of times and even escalated this with Flipkart with no revert. I had received a call from delivery agent on Sunday 10th October around 6 pm when I told him to deliver product on Monday 11 th October since I am not there at home. I did not receive the product or any call on Monday and was continuously trying to reach delivery agent and finally reached him in evening when he told that due to server issue he could not deliver on Monday and promised to deliver on Tuesday. However my order was unilaterally cancelled on Tuesday early morning without my consent. I want my order to be reinstated on as it is basis since I had paid the full amount through card ( i do not accept refund as i did not cancel order), the delivery executive promised to deliver the product and there were no delibery attempt at my doorstep as per their policy.

I ordered a new mobile realme gt master edition in flipkart on 08/10/21 they gave a delivery date 11/10/21 I have stopped all my works to receive the product but they not delivered the product upto now also and they are extended the delivery date to 14/10/21 I need compensation for their mistake because I have losted my valuable work of worth 4000rs\-

Maine Flipkart se 5 Oct 2021 ko ek Poco m2 pro 6-128gb mobile order Kiya Tha, mujhe 9oct 2021 ko delivery mili jab Maine parcel open kiya to mujhe samsung ka dummy phone Mila

Please help me India govt police or consumer forum..
Mere issue ko aaj 3 din ho gaye 21st Tak customercare wale bole Hain wait kariye...lekin jaisa ye Flipkart wale logo ke sath fraud Kar rahe Hain..inke upar aur ye vision star seller ke upar consumer court jald se jald action le aur inke upar 420 ka dhara lagakar Puri company seal kar de

Mera order id OD[protected]

I have recently purchased a gaming smartphone (Poco f3 GT) through flipkart on 02-Oct-2021 and it got delivered on 06-Oct-2021. Order Id - OD[protected]. I was facing software issues sometimes and wifi not working properly it's got disconnected sometimes, not often. So i did factory reset and also updated software to the latest version. Nothing works. So that i took screen recording of the issues and raised replacement request. Because i already experienced with Flipkart replacement once . So Flipkart arranged Jeeves technician visit. Technician came and installed some performance testing app and told everything working fine. But he couldn't accept the proof which i have Because of the Flipkart policy. So they cancelled my replacement request. I have attached some screen recording of the issues i'm facing. I just need an replacement.

We have placed ordered things on 22July'21in flipkart B2C platform amount of Rs. 8299/- from credit card, the payment which was debited from my card & the same was opted as EMIs but product history was not showing in flipkart app and things also not delivered till.

The only proof we having bank statement.

Hence please assist here to support.

[protected]

I have ordered 3 products from Flipkart for my son. the delivery date for product-1 was supposed to be 4th of October. the status is showing that product reached a nearest hub on 6th October. it has been 6 days since then. the product is neither delivered nor there is a status update.

for product 2 & 3 - the status shows that they have been shipped. no change since last 12 days, though delivery date is 5th October.

raised some 15 complaints. no change in the situation.

I've ordered my iPhone on 4th oct and it has not been shifted till now I've paid it online they don't even notify if its gonna be delay

I just purchase an Thomson 9A Series 80 cm (32 inch) HD Ready LED Smart Android TV from Flipkart.com(Order ID OD[protected] on 07th Oct. 2021, they don't install it till date, and even not return my money back. Please do the needful.

Mobile was out for delivery on 3rd oct but after several complaints it is still not delivered

Tv got delivered on Oct 7th 2021, I haven't received any update on installation. Worst customer support, I'm not getting proper response from either side. Please resolve this issue ASAP.

I have ordered a laptop Asus TUF F15 from Flipkart on 6 th October 2021. Seller is TBL Online. Actual delivery date was 11 th October and now it is changed to 17 th October. It is not even shipped yet. Please deliver it as soon as possible. I have ordered it from my brothers account.
OD ID-OD[protected]

I brought tv on flipkart with order I'd OD[protected] and I brought extended warranty for the product.for 3 years.

After 1 year TV had problem in panel .
And I request the flipkart to solve my problem.

But no one can solving my problem.

Hello sir ma'am I'm navneet singh from Gonda uttar pradesh, i am shoping from flipkart since 2013 and i purchased many items online i am flipkart costumer from last 7-8 years so on 29 september i order an shoes of adidas which value is around 4350₹ after discount, so i order it on 29 september at night when the big billion sales start and it'll delivered me on 3 October in evening after that i open the box for checking the item and i got nothing literally I'm shocked because the box was empty and the time of delivery i have 4, 5 other couriers also so i didn't check the weight of it, that was something which happened with me first time in whole journey of online shopping, after that i go on my order section in flipkart application and inform about the product is missing i completed all the information that they want so the request was processed i they give my time of 72 hours after complain i got an e-mail in which they want 1 ID proof like pan card and aadhar card so i send them both my pan card and aadhar card and also attached the photos of empty box which i open, so after 72 hour my request has been cancelled and my account was blocked, after that i call the costumer representative and tell them all problem and issues which they say solve in 2 day but not getting any response so after i called again but nothing can happen so i write E-mail also but reason they given my I'm returning high no of products so they blocked my account i also ask them my shoping percentage and my return percentage but they say it all depend on system we can't do anything so the first thing which i mentioned in this i was an genuine and plus costumer of flipkart since last many years and i clear all the dues payment timely i have never cancel or returning so many item i am never take any fraud with flipkart, so why this was happens and what kind of there system was which blocked automatically i have loss my all 1100 coins and other things i have plus customer since when they start these things so this was an fraud with costumer which flipkart does it i loss my money and i got nothing and i loss my account and not getting any response from flipkart so please take complaint and take an proper action against these type of things after all process my last hope was it so i written this complaint i hope something can help me as soon as possible

Thanking you
Navneet Singh

I want to raise a complaint against Flipkart for Purchase iPhone SE from Flipkart, I got a damaged product on 2nd Oct 2021 (inside default of voice/technical issue) the same day I informed Flipkart customer care on the call about the issue as I had not got an option on online return for default product.

Flipkart executive assures me to give the best suggestion and raise a request for the replacement I informed her if I got any issue with the replaced product will return it for refunding my paid amount back. she assured me to got my refund back.

Till today nobody has been collected the default product and not got any update about my money and when I called Flipkart they said there is no policy for refund/replacement which means they want to bear the loss for the default product.

I got confirmation from Flipkart to refund my money on 6th Oct, now they cancel all my complaints.

they suggested visiting the store because this is not Flipkart responsibility

Hope you understand the concern and need a support from your end to get my money back from Flipkart