Flipkart Complaints & Reviews

Hi, I made a purchase from flipkart for Google Home Mini and I selected Paytm wallet as my payment method.
The payment has been deducted from my wallet but when I contacted flipkart customer care they responded me that they have not received any money.

Even I have received cashback from paytm for thay payment.

I ordered an item on flipkart on 2nd of October .But the product is not yet shipped
It was to be delivered on 06th of October. no updates from Flipkart. I tried calling the customer care they told they are trying to resolve it but no update till now. they postponed it to 09 oct but now also it is delayed. i did it prepaid but no responsibility from the flipkart as well from the seller.

I have ordered an asus laptop with GST input tax credit on 8th october which has not been processed by the seller(TBL Online). My friend has also ordered the same laptop with GST input and has also faced the same situation for confirming this situation he again placed an order for the same laptop without taking GST input tax credit and this the seller processed his order within 1 hour. Kindly resolve this issue as I have also contacted the customer care but they are not able to address my issue.

I ordered hp laptop from flipkart during big billion sale on 2 october 2021
But I received defective laptop display not working
Then I complaint to flipkart after that hp engineer came and sealed the laptop and it ready for return pic up
But e kart executive refuse to pickup without opening
I complaint again and same issue with this so no action from flipkart..

My complaint is that I purchased a Samsung F12 on 7 oct in big billion sale but when i unbox phone is it not upto the mark camera quality is so poor and touch sensor is third class i have to touch twice for one programme its not thar what i wish when i checked return policy thy asked that they refund my amount for that but when i initate return request they keep rejecting that ????
I'm a regular fkipkart costumer but if this is something that totally shameful

I placed the order on 3rd October and the delivery was due on 4th October but I have not received my order yet. The date is being extended every day. If you can not reach, then tell me why you are keeping someone seated on the basis of his order. If you can't give and order, then refuse it, no person will be disturbed without work, will it not?

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I have purchased tv from Flipkart on 3 rd Oct 21, but tv installation is still pending,

Every time your engineer lying and giving missed call and claiming that my phone number is unreachable.

When I tried to call them back they don't respond to call.

I will mention some executive names who are just lying and giving wrong information.

1. MUSTAFA NURUDDIN MALIDWALE (Call [protected], PIN 236)

2. SUSHIL BABASAHEB WAGHMARE (Call [protected], PIN 126) .

3.YASIN ABDULKARIM SHEIKH (Call [protected], PIN 190)
Above engineer just giving false commitments

Suddenly flipkart is showing product not deliverable. I order from here everytime from last 3 years and it was never a problem. But from last 2 days it is showing no seller sell to this pincode. My pincode 324009 it is the one of the main pincode of my city also i tried the other one 324005 it is also having the same problem.
Please resolve it as soon as possible i need to order something urgently.

I ordered a laptop on 3 October bbd sale on flipkart which is supposed to be delivered by 6th of October. On 6 October they give me update that it will deliver within next 3 days sorry for inconvenience.
Now today is 9 i still haven't received my product i am a student my assignment is pending i have lot of work to do.
I guess they will revise again the date of delivery by next 3 days again.

Its really painful when you spend a huge amount and dont get the product on time

I recently purchased whisper from flipkart. Today i got the product and it was duplicate and of low quality . I contacted the customer service and they said that the product will be picked up. Although the product comes under no return policy and by taking advantage of such a policy they are supplying duplicate products. Now, I obviously checked the rating of the seller before ordering the product . They had 4.3 stars so i decided to order but was disappointed. After going through the reviews i realized I am not the only customer who is being cheated like that. So, i wanted to file a complaint regarding the same.

I ordered a laptop(hp pavilion) from Flipkart on 2nd October 2021, flipkart then stated that the product will be delivered by 4th October 2021 but on 4th they(flipkart) extended the date to 7th October 2021, and even today (9th October 2021) the product is undelivered.
And I am clueless where my product is, as the tracking id is also not shown on the tracking page. Customer care phone number is unreachable and there is not a single update from flipkart regarding the delivery.

Order ID - OD[protected] this order supposed to delivery by 08 October 2021 but still not delivered. Cheating & giving fake delivery date. They just changing status may get by tomorrow etc... But tha promised date was 08 October 2021

I have ordered a product from Flipkart which is being shipped via Ekart.
Tracking number is FMPP[protected]

This product is misroute due to the mistake of ekart team only. There was no mistake of mine. The product is in Osmanabad hub which should be in Solapur hub as per the address. So I myself visited the Osmanabad hub and asked them about the issue. They said they will return it to the seller and cancel the order even though there is no mistake of mine.
I asked them to let me pick up the order at the hub as it is prepaid and even told them that I will share the otp and my id card details for verification. They declined to give me that parcel. They are not even sending it to the correct address. What should I do now?
I won't get the same deal now or else I could order it again. So that is not the option for me.
Even spoke to Flipkart customer care but they didn't help me with this.
I need my product or the same deal again.

Sir
My flipkart egv rs 3641is deactivated without any reason. I reported to flipkart customer care but they are not taking any action.
My email id - [[protected]@gmail.com
Please reactivate my egv.

Plz refund my money back. rs 3641

My flipkart account number is [protected]
My contact number is [protected]...

Hi Sachin /Kalyan,

FYI, Your Team members has been canceled my order on today. Refund Amount is credit my account till now. Yesterday your customers executives call me, ordered delivered on evening 6 PM.

Your proof it Filpkart is Fraud organization and increase cyber crime in India.

Your are the best role play for human emotion and given my money from 3th Oct 2021 to till now and gain profit my money. I will taken legal against both of you and your organization regarding human emotional, feelings and interest of money submit of your account.

Regards,

T. N. Mishra

[protected]

Order No. OD[protected]

Kindly Mr Kalyan Krishnamurthy, CEO

Hi Sir,

I have booked realme C11 2021 mobile phone order no. OD[protected] through flipkart on date 3 Oct 2021.

On 6th Oct 2021, your delivery agent Mob. [protected] call me, it's replacement device. I said that please come in after one hour. He said that I will reached 2 PM. But your delivery agent had comed. I called customer care and he update product estimates date on 7th October 2021 and delivery agent on tomorrow.

On 7th October 2021, I am calling your delivery agent through your portal connectivity. Delivery agent said that i will reached in next 1 hour and but he had comed. I am multiple times connecting your customers care.

But your Customer care are manner less, rudely behavior and not getting proper response. I want to call transfer to seniors and They said that my seniors busy if free or pickup call then transfer your call. They are call on hold more than 15 minute or disconnect my calls.

Your customers care executives explained company policy and filpkart is not responsible for delivering agent work and says " Y sab policy CEO ne hi banai hai".

Flipkart company are playing with human emotion and I hope that increases fraudness in product.

Flipkart is very bad experience, My purchase product using last two days by Delivery Agent but anybody have no taken responsibility.

If my product not delivered on estimate date today. I claiming 1 lakh rupees penalty otherwise taken legal action against you.

Regards,

T. N. Mishra

[protected]

Order No. OD[protected]

Hai, I am Mohan Prathap, I have recently purchased an Iphone 12 in Big Billions Day sale on Flipkart. I placed the order on 02 October 2021 and received the product on 05 October 2021. The product was fine for 1-2 days after that it suddenly went off on 07 October 2021 evening around 4pm since then I have been trying to power it on but it won’t turn on. So I booked a appointment on Apple Support, in one of the Authorised Service Provider iCare - Ample Technologies Pvt Ltd
Moosarambagh, Dilsukhnagar, Hyderabad ( screenshot attached below ). Appointment was on 08 October 2021, I went there hoping that it would be a small problem, but to my surprise even before explaining my problem the executive/service provider himself asked did you buy it online, did you buy it from Flipkart. He then explained me the situation that in the past week there were 2-3 similar cases all bought from Flipkart, with the same problem I think that isn’t a coincidence. In apple products there will be a small “WHITE” Strip which turns “RED/PINK” whenever there is water damage, in my case the Strip was already “RED/PINK” I haven’t even started using the phone properly. This is the same case for all the 2-3 members who approached the service provider and only from one location or branch. The service provider if you submit the product we will try to look into it but the product will be considered as Water Damage and you can’t claim warranty and there will be no replacement. He suggested me to return the device to the original source.

I ordered jbl bluetooth earphones and they were delivered on 09.10.2021.After opening delivery package, i found earphones missing. Only accesories were prrsent. I called helpline but their response was inability to deal with technical issue. They were also not able to generate refund or return request. I have been harassed mentally by flipkart and its service. I hope the company cares about its reputation or is it a complete online fraud.

MY order is been pending for the last 22 hrs and i have paid a huge amount.
Please refund or confirm the order.
i called the customer care 100 times and they cannot even find my order because it is still pending....

4-oct- My product was showing delivered i kept calling flipkart i have not recived the same. They told me to wait its showing shipping in our systems wait for 24hrs we can then take your complain.
5-Oct - midnight 12:46am i got a msg that it is delivered i again called flipjart they told me wait till morning .
Again in morning they told me its delivered to gujrat - and its some random address which has locality, area, pincode and name but No house no. Or building No. is memtioned. I dont know about that place too . I have never placed any order . How can flipkart send there product without taking OTP . I got OTP on 4oct 10 am and i called them . Whats happening i have never shared my OTP.
6-Oct - After approaching via so many channels - customer care, Mails, Twitter and Instagram. I recieved a call and they registered my complain. And they assured me that they will provide me an feedback in 24hrs and now its been 72 hrs i didnt recive a single call from them and i m chasing them badly and still they say they are working on it . I need my money or my phone . I wanted it this is why i ordered . They have take 53999 amount from me . And now they are not even reverting me back. I need a phone that is why i ordered it . Why dont they understand the importance of disturbinh consumers peace of mind. They dont even prioritise such cases and also donot respond . I m not able to sleep it much more amount that i even earn . They have taken whole of my savings and now not responding. PLEASE look into this matter and ask them to refund my money or deliver my producy with supervision so that i dont get a fake one now. I have already lost trust on website.