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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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Flipkart reviews & complaints page 695

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V
Vangaveti raju
Jul 23, 2021
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Address: 3-2-67/1 maripeda 506315

Sir my name is raju iam order sri rama publication tet paper 1 and 2 social book but iam recived ts tet all in one paper1 english mediuam iam return[protected] return cancel 21 july and second time return my order return cancle flipkart big mistake iam recive wrong book this is not correct customer correct iteam not recived
+1 photos
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    V
    varm@
    Jul 23, 2021
    Resolved
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    Resolved

    I booked a flight ticket from Hyderabad to Toronto through Flipkart travel on May 2nd 2021. I cancelled the ticket within two hours by calling the airlines as advised by the Flipkart Customer care executive, only after confirming with the flipkart customer care executive that i am eligible for full refund, i cancelled my ticket, but these people have initiated partial refund and they are claiming that airlines has charged cancellation fee.I have attached Fair summery as well as my ticket below. Please look into my issue do the needful at the earliest.
    +4 photos
    Aug 25, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 25, 2021
    Flipkart Customer Care's response
    Hi,
    Thanks for writing in. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share the booking ID. Hope to hear from you soon.
    Verified Support
    Jul 25, 2021
    Flipkart Customer Care's response
    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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      D
      donet davis
      from Kayankulam, Kerala
      Jul 23, 2021
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      I have to purchase a new mobile phone with an exchange plan.
      The app doesn't recognize my IMEI Number
      mobile Name: Mi A1
      Imei 1:[protected]
      Imei 2: [protected]
      Flipkart customer support has been notified about the posted complaint.
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        H
        Harshbhoirg66
        Jul 23, 2021
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        Address: 203/B wing ,lambodar,jai nagar,, Waliv,vasai (east)

        Hey, Flipkart ...I facing problem in ordering my hp pavilion laptop. because it is stated there .the product is ( currently out of stock for pin 401208.i hope u resolve this problem as soon as possible

        Thank u
        Flipkart customer support has been notified about the posted complaint.
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          iamshubhammishra
          Jul 23, 2021
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          My Flipkart account has been blocked without any information for last 2 years my account is blocked and I am not able to buy anything from Flipkart
          Flipkart customer support has been notified about the posted complaint.
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            B
            Brinda M R
            Jul 23, 2021
            Resolved
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            Resolved

            Order details:
            * Item name : Acer Aspire 7 core i5 9th Gen laptop
            * Order placed on July 7th
            * Item was delivered on July 9th
            * Paid through credit card for 3 months Emi

            Description : I received the item on July 9th. The inside laptop box wasn't from Acer, the seal was already broken. Then I went through the instructions and turned on power button and it immediately took me to the homepage. There was no startup process which confirms that the item is not a new one. As I have received a used laptop with broken seal, I raised return with flipkart immediately. Then the agent called me and helped me in correcting the reason code for return request.

            On July 11th, the call with quality team was completed and then I was waiting for technician visit. Every single day after July 11th, I used to get call from "Jeeves" for technician visit and they used to disconnect the call immediately. When I try to call them back, they used to disconnect. Hence, the technician wasn't contacting me properly for having a communication. So I always contacted flipkart immediately with the screenshot of call history to inform them that this is happening everyday. They kept assuring me that the technician visit will happen and the item will be returned back to the merchant on or before July 28th.

            As I purchased this laptop for work use, I had to purchase another laptop from outside as flipkart gave me assurance that the item will be returned back to the merchant on or before July 28th.

            However, today, July 23rd, I got a call from Flipkart and the agent wantedly cancelled my return request even though I confirmed him not to do so as I am still waiting for the technician visit. I tried calling back flipkart many times and they are unable to resolve the issue.

            I have requested for a supervisor or escalate the issue with flipkart multiple times, but they are not helping. The seller is having bad reputation as well.

            Please help me with this.
            +4 photos
            Jul 26, 2021
            Complaint marked as Resolved 
            Flipkart contacted and immediately arranged return. Within hours item was taken back and refund is also issued. Hence, closing the case.
            Flipkart customer support has been notified about the posted complaint.
            Jul 24, 2021
            Updated by Brinda M R
            As I saw multiple complaints against flipkart, I went ahead to check the warranty of the laptop and I saw an invoice on the laptop box which was billed on June 17th. This product was a used one and it was returned by someone named Sunitha. This seller is a fraud and unfortunately flipkart can only go with seller policy.

            I am attaching the image of the invoice and also requesting a full refund by returning the item. I do not want to deal with the fraud seller again as I don't know what I will be expecting next time.

            Your support never helped me. I requested for supervisor multiple times and they all dropped the call. Either your system is wierd or the employees are dropping the call to avoid helping their customers.

            Verified Support
            Jul 25, 2021
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused. We're writing to you about your
            acer Aspire 7 Core i5 9th Gen - (8 GB/512 GB SSD/Windows 10 Home/4 GB Graphics/NVIDIA GeForce GTX 1650 Ti) A715-75G-51H8 Gaming Laptop with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 53789/- has been completed on 25 Jul 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (040652) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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              A
              AvinashKumar77
              Jul 23, 2021
              Resolved
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              Resolved

              Regarding refund against my order

              Address: Sonepat Haryana
              Website: www.flipkart.com

              Order Id: OD[protected]
              Order Date:[protected]

              I am not getting any help on order OD no. OD[protected]. I have ordered the Tommy Hilfiger Men Regular Fit Striped Button-Down Collar Casual Shirt; the order deliver on 13th July 2021. Within 5 mins I have opened the parcel and I was shocked to see that the parcel received is entirely different after that I called to Flipkart customer care with the help of...
              +5 photos
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              M
              Meraj. Khan
              Jul 23, 2021
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              Address: Maulana chak bhagalpur bihar

              I have call 10 times but delivery agent told me
              I am coming half an hour
              10:30 to 2:00 o'clock
              But yet i have not get my parcel yet.
              Agent response is very bad.
              Flipkart customer support has been notified about the posted complaint.
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                V
                Vishal Bhoi.87
                Jul 23, 2021
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                Address: 424206

                Play delivery boy ko hamare liye address pal bola hai lekin vah aaye nahin 25 km bula Rahi
                Flipkart customer support has been notified about the posted complaint.
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                  T
                  Tanishq Khetpal
                  Jul 23, 2021
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                  It states that phone can be exchanged but always give this error
                  IMEI number does not match with SAMSUNG Galaxy S9 Plus
                  on providing the real IMEI Number
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    Stephanie kumar
                    Jul 23, 2021
                    Resolved
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                    Resolved

                    Website: Flipkart

                    I have purchased a oppo f9 from flipkart now I can exchanged it but unfortunately my IMEI no. Is not verified
                    +2 photos
                    Sep 1, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 25, 2021
                    Flipkart Customer Care's response
                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                      S
                      Shatrujit Patel
                      from Delhi, Delhi
                      Jul 23, 2021
                      Dec 26, 2022
                      This thread was updated on Dec 26, 2022
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                      Not provide replacement for damaged product while shipping

                      I purchased a Samsung 6.5 Kg Fully Automatic Top Loaded washing machine from FLIPKART with order id- OD[protected]. DATED – 09/07/2021 worth INR 13, 362.The order was delivered on the very next day i.e. 10/07/2021.

                      At the time of placement of order, the demo & installation date was scheduled on 11/07/2021. Needless to say, the schedule was not followed by the Flipkart technicians and after a lot of follow up,...
                      +4 photos
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                      72 found this helpful
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                      S
                      Stephanie kumar
                      Jul 23, 2021
                      Resolved
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                      Resolved

                      When I ordered Oppo Reno 6 5G and exchange my old phone Oppo F9 they could not verify my IMEI number for this I can also uploaded my IMEI number of my Oppo F9
                      +2 photos
                      Aug 25, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 25, 2021
                      Flipkart Customer Care's response
                      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                        B
                        Bhanutt
                        Jul 22, 2021
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                        Address: Chavali

                        Please help me
                        My account blocked
                        [protected]
                        Flipkart customer support has been notified about the posted complaint.
                        My flipkartr account was deactivated because my return request count is high. Bu every return request is approved after proper verification and justification.

                        We requested for return only because the product received was not in good condition or not as per description. Your team does not accept all the requests right away you take rational decision and approve it.

                        Do the needful to reactivate my account Also i have placed some orders which is still not delivered and i want my account back with active status
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                          S
                          sachinhegde
                          Jul 22, 2021
                          Resolved
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                          Resolved

                          Showing "Currently out of stock in this area" from past 2 months

                          Earlier Flipkart was delivering products to our home. I was ordering through flipkart 5-6 times per month. My area pincode is 581351. but now from 2 months, all items are shown as "Currently out of stock in this area". I am worried now and not able use any offers. Now flipkart is not delivering to our whole district itself. (not to 581343, 581401, etc). I am regular and Flipkart p0lus customer, but not able to order from past 2 months....
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                          koshlendra soni
                          Jul 22, 2021
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                          I have received damaged laptop on 3rd july 2021 and instantly raised return request on same day. But even after passing of almost 18 days, no proper resolution for replacement/refund is initiated neither by seller nor by flipkart.
                          They are just raising new complaints and providing further investigation remarks after passing of 4-5 days of complaint and literally I feel harassed that i can't even return my product worth 50000rs even after 18 days of getting damaged item.
                          Flipkart customer support has been notified about the posted complaint.
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                            albingeo
                            Jul 22, 2021
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                            Website: www.flipkart.com

                            I got a different product, and is not the same in the picture (spec too). I placed a return on the same day it got delivered..and again.The return got expired twice.There is no action from there side.Now there is no portal for contacting them, because they say policy expired. I can't contact the flipkart customer care (no phone numbers, no support team for interaction). "The policy is Flipkart decide when to contact, or whom to contact, or No Service". No support pages are available except a dummy 24x7 support 'image' is available. Also No seller interaction too. Seller REES52ONLINE (flipkart assured).ODR: OD[protected]
                            +2 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 26, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
                            Aug 04, 2021
                            Updated by albingeo
                            Until now (4/8/21) there is no update, or no one contacted me officially from flipkart.
                            I placed return on 23/6/21.
                            Sep 03, 2021
                            Updated by albingeo
                            no support team reached me ...yet.!! So, .. did i lose my money ?!! ... Its now a trust issue to the entire online eCommerce platform.!! How the Indian Government allow the eCommerce websites without even have a proper customer support?!!! ###The cheating is real###. Need some responsibility from the government side.
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                              ajohn11
                              Jul 22, 2021
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                              My flipkartr account was deactivated because my return request count is high. Bu every return request is approved after proper verification and justification.

                              We requested for return only because the product received was not in good condition or not as per description. Your team does not accept all the requests right away you take rational decision and approve it.

                              Do the needful to reactivate my account Also i have placed some orders which is still not delivered and i want my account back with active status
                              Flipkart customer support has been notified about the posted complaint.
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                                Anex Seby
                                Jul 22, 2021
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                                My mobile number registered with the flipkart is lost. And when I try to update the mobile number it is sending OTP to both numbers. I need to change the mobile number. Please help me
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  S Aggarwal.
                                  Jul 22, 2021
                                  Resolved
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                                  Resolved

                                  Hey Flipkart travel

                                  Please look after the refund issue, it has been over 30 days and no valid response has been provided, every day I have to call customer care to take the update, In the past 30 days they miss 3 deadlines to solve my issue but still, no updates have been provided, every time I ask, they tell pls wait 24-48 hours, like these only 30 days passed no resolution has been provided, Forget Full refund as it was canceled from airlines side of which I have even shared the proof, they are not doing even the partial refund of which I am entitled to of. The service became so worse nowadays that my last deadline to resolve the issue was of 21st July 2021 10:30 Am, but passed and not a single mail or call came, and the delay occurs but still, no response came " that sorry for the delay please wait for another 24 -48 hrs " even that doesn't come simply everything stopped.

                                  My Incident Number - IN[protected]

                                  My booking Id - FF[protected]
                                  Aug 26, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 25, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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