I purchased Boat airdopes 131 Blue tooth headset on 5th August2021, for which I made payment through Google pay of Rs 999, My HDFC Bank account got debited twice with both transactions with different upi transaction Id, According to Google pay both transactions were successfully credited to flipkart.[protected]@axisbank account, Now flipkart customer executive is asking me to request refund from Google pay, while Google pay is saying since both the payment is successfully credited to flipkart, it should be flipkart who should make the refund, Below are the details of my order and I am attaching receipts of payments from Google pay.I request flipkart to resolve the issue as soon as possible.thankyou.
Regards
Muaaz khan
Order Id OD[protected]
Phone number [protected]
Aug 13, 2021
Complaint marked as Resolved Flipkart social media team was very supportive and helpful to resolve my complain, one representative Mr Darshan Raj from flipkart social media was very helpful in resolving this issue..Thank you Mr Darshan Raj and thank you flipkart for the resolution.
Flipkart customer support has been notified about the posted complaint.
Aug 07, 2021
Updated by Mk786 Flipkart customer executive are of no help at all
Aug 08, 2021
Updated by Mk786 Still no resolution from flipkart, such an unprofessional attitude from such a huge company, utterly disappointed with flipkart.
Verified Support
Aug 08, 2021
Flipkart Customer Care's response We will revert on it.