Flipkart Complaints & Reviews

I have ordered a smartphone from flipkart on 26th July 202(Order id OD[protected]. The Smartphone which i have ordered was done by exchanging my old mobile. The delivery agent told my dad (as i was not at home) that my old device is damaged. Actually the hole of the microphone of the mobile was called damaged by the delivery agent and that was totally wrong. After that I called him and after several Urgumemt he admitted that it was his fault and the delivery will rescheduled for 30th July. Now today on 30th July I called him and he told there is a technical problem for which delivery wouldn't be done today. After calling the flipkart executives no resolution done. I am submitting screenshot of my order for future reference.

Ordered a MI phone with above order Id. The order was in exchange offer. The delivery person came today. I asked him to show me the box and I would give the old phone for checking. He was reluctant to even show the box.
The old phone is working with no dents. The paint chipped as it's old.
Still he said its dented. I took back the old phone and asked him to cancel the order.
Till now the order status is item yet to be delivered.
Video of old phone is attached.

Sir I ordered 3 item of OnePlus Bluetooth earphone and also payment done of three products but I received only 2 product
Sir there are no any help for me by costumer care regard this thing

Sudesh OD[protected] ordered Reno 6 5G from flipkart website and it is not even packed I had ordered it on 23 JUL 21 and I was given delivery date of 31 JUL 21 but today is 30 JUL and the product is not even packed please deliver the product as soon as possible.

Hello,

I have Ordered Vivo V21 5G 256 GB on 24th July 2021 from Flipkart, which was worth RS.32, 990 that day and I Applied my current phone exchange with it with value of RS.12, 300, after applying all offers I paid RS.19, 548 using my HDFC credit Card. Promised date of Delivery was 26th July 2021 . The product Status changed to Out for Delivery on same date (26th jul 2021) and it was not delivered, So i waited Next day it was not Delivered Again. I called Customer care, they told me there is issue with Logistics team and your product will be delivered Next day. Next day it was again not delivered, I called Customer care again and they said there is issue and it will be solved by 31th July 2021 and your order will be delivered Before that. Now its 30th July 2021 when i am writing this, Every day The Resolve Date Increases without any update, Now issue resolve date is 4th August, Last day it was 3rd August and day before that 2nd August and 31th July 2021 respectively . I keep asking customer care to cancel my order if its not being delivered on time, They keep saying its in transit and can only be cancelled once status changes to Out For Delivery Again. Now Last day i called Customer Care He said "The Real reason is product is not in Stock" .So if its not in stock how can it be in Transit same time. So My Money is stuck and i am not getting my product Either. This is not good. Please Help me with this ASAP

ORDER ID : OD[protected]
INCIDENT ID : IN[protected]
EKart LOGISTICS NUMBER : FMPP[protected]

I purchase the TV on February and after 15 days it is not working, so I return the TV, The flipkart support said amount will be refunded by 4 to 5 business days.
Aftter 15 days I called to Flipkart they said again wait for 2 business days
Again after 7 days I called same thing they said wait for 2 business days. I got mail full amount will be refunded to account after 4 business days, but I didn't get the refund. After
I share the my bank statement from March 2021 to June 2021.
From last 2 months I called to customer care regularly
Shifa, Moriya, Padma everybody saying we are escalating issue wait for 2 days.

I obviously tried to place an Order on Flipkart as Prepaid via UPI but My Order wasn't placed successfully but Money got debited from My Account and then I ensured and complained regarding this issue and Flipkart ensured that they got the payment Flipkart's Customer Care Services where they accepted that they got money but Order wasn't placed because of Technical issues promised Me that they will refund my money within 8 Days but today they again add 8 more days to get Refund. I don't know why they are avoiding again and again.

I (Komal Setiya ) have been charged for an unauthorized transaction for a flight booking which wasn't done by me. The PNR is UH2WSY from Indigo airlines. This ticket is from Pune to Guwhati and has been booked with two different accounts of flipkart.
One is from my account ([protected]@gmail.com) and other is from bishal Sinha's account ([protected]@gmail.com). We two are totally unrelated people.

Additionally, I also have been charged of 5890 rs. for this ticket and this unauthorized transaction has been made from my Flipkart account through HDFC credit card.

How is it possible that one flight ticket is with same pnr booked from two different emails and two different accounts . This is clear case of lack of cyber security in such a big ecommerce platform.

For reference: Flipkart booking id-FF[protected]
I have reported this issue to flipkart and HDFC both on 17th june. Sadly, there is no response from both the sides till this date. The innocent customers like me shouldn't be penalized due to lack of secure transaction system at Flipkart. I am requesting my money back as soon as possible.

I am taking follow up for this complaint from past 45 days.

Eatlier complaint no 2911597

I sudesh OD[protected] ordered Reno 6 5G from flipkart website and it is not even packed I had ordered it on 23 JUL 21 and I was given delivery date of 31 JUL 21 but today is 30 JUL and the product is not even packed please deliver the product as soon as possible.

Due to delivery delay from flipkart I was forced to cancel my PREPAID orders.
No refund details have been received so far even after calling customer service many times.

Hi

Due to delivery delay from flipkart I was forced to cancel my PREPAID orders.
No refund details have been received so far even after calling customer service many times.

I have entered my correct address but its showing out of delivery area.And other product of same order is not packed yet inspite of being ordered of 27 July 2021.Today is 30 July 2021.The expected delivery date was 29 July 2021. I already contacted customer care but it was of no use. They were telling me to cancel the order!

I have purchased Apple Ipad Air from Flipkart on 26th July considering the delivery date mentioned by Flipkart was 27th July in Ghaziabad.

However, I am yet to receive my product despite it is showing the product reached the nearest hub on 27th itself.

They keep changing the expected date of delivery every day and the contact detail of the delivery agent shown on the Flipkart application is incorrect.

Now I have to move outstation on 1st of August for few weeks and there is no option to change the delivery address as the item has been shipped.

The item I have purchased was having a limited period offer which would not be available if I cancel the order.

Please suggest how to get the delivery address changed since the delay is being caused by Flipkart itself.

Br//
Prasant Rai

Sir, I've ordered a book twice from Flipkart but it get cancelled both times.
They say I've cancelled the order but I'm not cancelling it.
It was cancelled by their side and they're blaming me.
My order ID was
OD[protected]

I order for a helmet worth rs745.on delivery time there is not any PIN or DELIVERY CODE i get.then on a delivery boy miss call for just 1-2rings then after 2 hrs its call again and this time i receive but not any sound from other side.and after 5 min my order has been placed and shown that is DELIVERD.which is not received my me...such a big fraud my flipkart and its partner i pay from my paylater..

Facing issue in getting gyeser installed from Flipkart and also not able to return same.

Product delivered on 20-July
Initial installing eta :23-July
Post that whenever I connect with customer care - they say to wait for 24-48 hours.
Complaint already escalated multiple times.

I am yet to get any comm from Flipkart by when it will be installed.

Further, if I ask them to get it installed from other electrician, then they say that in that case if issue is found then product can not be returned.

I would be grateful if can get resolution.

Gyeser delivered on 20- July is yet to be completed.
Initial installation date was 23-July. After that on every call to customer care they ask to wait for 24 to 48 hours.
I am yet to get any timeline by when it will be done.
Further, they are not allowing to get it installed from outside. By denying return incase some fault is found by external mechanic.

Order number : OD[protected]

I will be grateful if can get any resolution

Phone not yet shipped, waiting from Sunday. We are facing lots of problem as do not have a spare phone and not able to attend online classes because of the same. Very poor customer compliance and satisfaction from flipkart. Much better with Amazon. Whenever customer care is being contacted, only they tell to wait and do nothing except logging a complain. Also not able to contwct seller as contact number doew not exist.
Please hrlp or i will have to move to consumer forum. Really pathetic from flipkart. I should get some gift card or voucher to make up for this harrassment.

I purchased a mobile with 16K in Flipkart.

Mobile not have that much quality.

Flipkart is not taking back the mobile.

Flipkart is encouraging china products which are not having the quality.

https://www.flipkart.com/order_details?order_id=OD[protected]&item_id=[protected...⇄

I have purchased Realme TV from Flipkart which is Delivered on 25th July and today is 29th which is expected Installation date but still I didn't get any call for Installation.

I am just getting calls from Flipkart everyday confiming installation details like name address contact number but nobody is coming to install this Tv. I am very upset and fed up of following with Flipkart.

My registered email id is [protected]@gmail.com