Flipkart Complaints & Reviews

As I was playing bubble shooter and all games ...I scored best but I'm not getting any rewards and cricket game was not opening since 4 days ..and also there is a glitch in streak of game zone I play daily but after every 4days it again restart itself...

I have created flipkart account 10 years back with my email address, few years ago I lost my mobile number. Then I decided to update my account with new mobile number

The main problem is when i tried to update my new mobile number, the otp's are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. Thus I am not able to update my mobile phone number which is very disappointing. When I try to contact flipkart customer service they will only call back to my inactive number and don't have an option to enter new number. There is no customer service email address within flipkart to address this concern.
Please do suggest me to update my new mobile number to my flipkart account.

I bought my realme buds air 2 through flipkart but the right bud is not working .There is a return option but when click on return it is repeatedly asking the reason . You have supplied me defective one and there is no return option also . How do I get the right one? The product is expensive how can I leave this? I need a proper solution .

I ordered a Mi XXQ01HM Today. Paid the money through my axis bank debit card.
But, it says the order not placed.
Please, either place the order or refund the money.
Payment receipt Attached

Dear Team,

I have ordered sandisk ssd 1 Tb costing Rs12009 but i received the carmount mobile holder costing Rs999 . This is a blunder mistake done by the seller . I want a immediate refund on this otherwise i’ll take a legal action for the same.

I had purchase Black colour NOISE AIRBUDS TRULY WIRELESS BLUETOOTH XI9390B on 2nd sept..Below is Invoice copy and other docs for ref..I had made card payment at time of purchase but at time of delivery.. delivery boy took cash also from my family..It means its charged me twice kindly look into this and arrange refund to me...
INV NUM:FAF08F[protected]

My order number is- OD[protected]
I purchased an Apple I phone 12 mobile, but I received both times missing data cable box. Yesterday when my replacement product is delivered and I checked the box inside the data cable is not available and when I tried to create a new return request of this order my account is blocked by the Flipkart. In my account I have also 17000 rupees in my gift card wallet in my account. I request you to please unblock my account and return this product as soon as possible because in this mobile have missing data cable again. Please unblock my account as soon as possible.

My account block reason is- More order returns and cancellation. Because I not satisfied with the quality of the products.

Please do the needful at the earliest.

Transaction date: 10 July 2021
Transaction amount: 1, 235/-
UPI reference number:[protected]/UTIB/FLIPKART/UPI

When contacted Flipkart, they replied "Flipkart hasn't received one more payment amount in their server. and requested me to contact my Bank branch for this matter)
When contacted to SBI, they said no money is showing in the bank server as well; all clear on 10th July 2021, No amount is stuck and it's completely gone to a third party(Flipkart).

Meanwhile, I contacted GPay customer care executive raising a complaint; they confirmed both transaction was successful and they can assure on that. So again you should contact Flipkart itself for this!

TDear Sir/Madam,
First of all, thank you for your efforts in bringing this online service for end consumers, showing them a way to lodge their consumer complaints.
I have ordered a Motorola Revou 43'' TV during Nov'2020 through Flipkart(Order #: OD[protected] to my Hyderabad address and later shipped it to my native place in West Godavari district of Andhra Pradesh the same week. The TV was working fine until the last week of Jul'2021 which is when we raised a request to Flipkart who later sent a technician to my Andhra Pradesh address to troubleshoot, who further raised a request for uninstallation and refund as it's covered under warranty. It's been a month now since the request was made but nobody showed up to uninstall my TV. I have been following up regularly with Flipkart, Motorola and Jeeves(Flipkart Service Partner) on almost daily basis, but I see no progress. The uninstallation guy once called me to check if I am available at my Hyderabad address. I don't understand why Flipkart would send a technician to my Hyderabad address for uninstallation, when another technician from Jeeves(Flipkart Service Partner) 2 weeks earlier visited to troubleshoot the same TV at Andhra Pradesh address. I have spent days together trying to follow up with Flipkart, but our request isn't getting resolved. Flipkart answers my calls, keeps me on hold with no response for near 20 mins and disconnects the call. Flipkart support asks me to send my updated Andhra Pradesh address to their support team @ support.[protected]@flipkart.com, but no one would respond back to my mail. I am attaching the screenshots for the reference and look forward to hear back from Flipkart.
I sincerely appreciate your time and thank you for the services.
Regards!

I have added two gift vouchers amounting to 5000/- each into my Flipkart account. after some days Flipkart blacklists my account due to some reason and the balance added to my Flipkart account is now showing as "EGV deactivate" and I am unable to use these gift cards.
I connect with Flipkart customer care multiple times for this issue but did not get any satisfactory response from their side and the issue is still unresolved after 4-5 months.
Flipkart account linked to mobile no.- [protected]

Product was old stock, but not ready to refund, in future I won't order any product from Flipkart

It's bloody annoying and least expected from flipkart.
Firstly I ordered the 3 items as mentioned in the subject on 13th August. After a series of disappointing delay/reschedule delivery date for almost 2 weeks I was told by the Flipkart customer care that I have to cancel my Order due to some issues with seller. After waiting for that long I annoyingly cancelled the order. The Flipkart customer care executives suggested to rebook the order and as a apology gesture I would be given 300 rupees vouchers. I cancelled and rebooked the same order on 26th Aug, and yet again the story repeats, I don't have my products and it's 6th September.. Moreover one of my 3 products been cancelled by the seller.. Customer care agents giving me nothing but false promises.. So annoying and disgusting.

First Order Order ID - OD[protected]

Second order ID -
OD[protected]

Sir/mam i ordered realme 8 which cost me 15999 from Flipkart and then on right date i got delivery but when i received its packaging was totally fine and then i started making unboxing videos as i usually make of costly purchases from online but when i opened the box i was there i found 3 bundles and some loose envelope then i immediately try to call flipkart customer care but there number was unreachable after a lot try when call not connected i post return request and then there i request for call and after some time i got call from flipkart customer care team and i told him all incident and they told me that their team will investigation and i will get report before 8 September means i ordered phone on 22 August 2021 and i received wrong delivery on 27 August and i wait till 8 September almost 12 days and my time which is wasting is different and because of this i am taking lots of mental stress and now they are saying the sellers is saying that he had delivered right product so i will not get refund or replacement and they are saying me to file fir.

I haven't mobile number which I provide to my flipkart account so I can't use my flipkart account,
Please change my mobile number without OTP of mobile number
Except mobile number I can give you my identity like e-mail address etc.

I have purchased realme earbuds worth rs 3299 from flipkart and is delivered on August 31. But the pakage was empty. So that i raised a complaint against it. After that flipkart sent to me an email to share my ID proof in order to refund the amount to my bank account. I fear it will breach my personal security. So please solve this issue ..
Shiresh

I have ordered a DELL laptop on Flipkart. It was delivered on Aug 08, 2021. I have found a display issue, so I have placed a replacement request on Aug 14. They told me that the technician visit from DELL will happen on Aug 30, 2021. But I didn't receive any communication regarding Aug 30, 2021. When I asked about this to Flipkart Customer Service, they asked me to wait till Sept 02, 2021. I didn't get any communication till Sep 02, 2021. When I raised this issue to Flipkart Customer Service, they asked me to reply to their mail. The next day Sep 03, 2021, I got a call from the Flipkart Backend team, then I explained my issue to them and they cancelled the existing Replacement request and created a new replacement request. Technician Visit from Jeeves has been allotted. Technician visit from Jeeves happened on Sep 04, 2021. The technician said that they will do services if the difference between today's date and the delivery date is less than 7 days. Technician added according to Jeeves policy, they will not do the service and Please contact Flipkart.
I have raised the replacement request within 7 days of delivery.

On the website, they updated that the Replacement request was rejected as the issue was resolved by troubleshooting. I am so frustrated by seeing that. When I raised this complaint to the Flipkart escalation team they asked me to contact the Brand(DELL). Then why they took the replacement request? The escalation team member is so irresponsible and acted as Flipkart has done no mistakes. He didn't even know how to behave with Customers.

Then, after an hour, I received a call from the Flipkart Backend team, They said that the Technician Visit from DELL was to be allotted, but it was allotted with Jeeves, sorry for that. And he says a technician visit from DELL will be allotted. But again the Technician visit from Jeeves has been allotted. How come Flipkart is doing the same mistake again and again? I am totally done with their service. I have to relocate myself to another district by tomorrow (Sep 06, 2021). But I decided to stay at my place for a couple of days to resolve the issue. What if the Technician from Jeeves says the same thing that they told during the Last technician Visit? I can't wait more just because of their mistake. Flipkart is offering very cheap services to its customers.

Hi, I placed an order on 5th Sep, 2021 by 8:15 pm. Amount of Rs.2066 was debitted from account, I made transaction through Google Pay. But Order is not placed. My Order Id: OD[protected]
I want my money back if my order is not placed

My order refund as detailed below from amazon to my PNB account has not been credited yet despite various followups with bank and Flipkart customer care. Please help
My account is in PNB Nagina 246762.

our payment of Rs.1899 has been processed successfully on 12/8/2021. The amount should reflect in your account by 12/13/2019.

The Payment Reference Number for the transaction is[protected].

Hi Team,
Order ID: OD[protected]
I was a loyal customer of Flipkart earlier itself but not now. . I bought MSI Modern 14 Core i3 11th Gen - (8 GB/512 GB SSD/Windows 10 Home) Modern 14 B11MO-094IN Thin and Light Laptop on 24 July 2021 and i received laptop on 25 July 2021 and i had returned the laptop at 27 July 2021. Why I return the Laptop means the Laptop screen is blinking, flickering, heating, audio low and strucking/hanging. When I returned the laptop from that time to this time everyday i talked to the flipkart team for more than an average of two hours, for proofing purposes you can check history also. Every time they raise an order/ ticket after that Refund Rejected like that i got the 6 times messages

Everyday I am calling the flipkart team to resolve this issue. so for this flipkart executives are raising the order and the seller side team Rejected. The ticket like this 6 times happened for me this Refund Rejected. Everyone having the Patience levels has certain limits only, so for this resolving the issue purpose you are not taking the 1 weeks and 2 weeks but in this scenario you are taking more than 1 and half month still the problem is not resolved. I am really hesitant about this kind of behavior.

From 27 July 2021 to till now that means 39 Days for this mailing date(1 month 8 Days)

Facing the issues:

Laptop screen is blinking, flickering, heating, audio low and strucking/hanging like this types of issues i am facing in a regular basis because of this issues i am not able to did the work because of this reason only i am getting the low productivity and my company manager are scolded regarding the productivity for this reason this month i am got the low salary from my company.
I am requesting you please provide the loss of pay. I hope for this you provide the loss of pay for me. means i am struggling, disturbing, disappointing for this many days so for this providing Refund with compensation for me for this thing only i am expecting from your side.

Pros:

1) Fastest delivery
2) Offers

Cons: I am facing the issues:

1) When i get the outbound calls from flipkart call counting purposely they disconnect my call i faced this issue it's not an one or two time i am seeing from 27 July 2021 itself. Some of the executives are told to me technical issue ok for suppose we consider as a technical issue for example i had got the 20 outbound calls in that 18 calls are disconnected, 18 calls having the technical issue?. I clearly observed as of my experience for call counting purposes only these people are doing these unethical things.
2) More than 21 incidents, there may be myself only having these many incidents
3) Everyday i called to Flipkart executives an average 2 hours per day
4) For me 6 times Refund Rejected.
5) There is No Teckvisit.

So here there is no mistake, the mistake is only on your side only, so I want to expect the Refund with Compensation amount from your side.

Suggestion:

In this application there is no Suggestion and Feedback tab. You can add this one into your application so that customers add their suggestions and feedback so that you will grow your business.

I am requesting you please provide the loss of pay. I hope for this you provide the loss of pay for me. means i am struggling, disturbing, disappointing for this many days so for this providing Refund with compensation for me for this thing only i am expecting from your side.

You publish any advertisements or pamphlets or hoardings that are one side of the coin only, other side of the coin is word of mouth so if you give the compensation I am not using bad word of mouth or else i will use. So here I am facing the issues from 27 July 2021 to still this is not a short period you people are taking too long period but also my problem is not resolved.

Please provide the correct compensation along with a refund for me. I am getting the trouble from your side so that is the reason only I am asking the compensation or else why I will ask compensation.
I am requesting you. Please go through for compensation.

Requirement:

Word of mouth is a stronger advertisement so please consider my compensation I am really struggling from your side or else why I ask.
I don't want a gift card. Please send full money to my Bank Account.

I attached my billing details also.

Regards,
Chandra Babu

I take a subscription from Flipkart supercoin i.e. alt balaji subscription for 1 yrs but while I put the voucher code on alt balaji app & website it is showing invalid voucher.