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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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Flipkart reviews & complaints page 692

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A
akpatrik
Jul 27, 2021
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ID - akshaypat7
My GST form is pending for approval since last month and in last mail you've said that it was approved and my payment is pending since last year. please process the payment ASAP. Also I had already provided these below documents several times in past months 1. PAN copy as per your Affiliate account. 2. Cancelled cheque copy as per Affiliate account 3. Please sign and submit the attached form along with the above documents And non gst form as well why you are doing like this. I haven't received my payment since last year. I need this ASAP. Can someone from your team pick up this matter and solve this. Thanks & Regards
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    Vinu009
    Jul 27, 2021
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    Address: Hyderabad
    Website: www.flipkart.com

    I have placed an order on 3rd July 2021 and it was supposed to be delivered on 7th July but received a message that it was delayed by 2 days. After 2 days, again the same message that states it will be delayed by 2 days. I spoke to the customer care executive asking for a delay and there is no proper response. Flipkart kept on delaying the delivery for 20days and finally canceled the product without giving proper justification and money is refunded to Flipkart's wallet.

    One customer care executive spoke to me and asked to re-order by using wallet amount and it will be delivered within the time. The product cost has gone high by nearly 10% and still, I re-ordered as I don't want to spend again from my pocket when money is available in Flipkart wallet.

    After re-order also, I'm facing the same issue. Product is not delivered and it is already delayed by 2 days and there is no proper information from Customer care why there is delay and when it is will be delivered for sure.

    Very worst services by Flikart and ekart. If I would have ordered the same product in other eCommerce sites, I would have got the product before 20days itself.
    Flipkart customer support has been notified about the posted complaint.
    Jul 28, 2021
    Updated by Vinu009
    Today again I received a message stating product delivery is delayed by three days again. Does Flipkart have any sense? Making customer to wait for a product for almost a month. I have paid money already and it is stuck with Flipkart for a month now and still, the product is not delivered within the promised time.
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      S
      Shivnair98
      Jul 27, 2021
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      I have created flipkart account 3-4 years back with a mobile number few months ago. i lost my mobile phone and the number.

      The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
      Please do suggest me to update my new mobile number to my flipkart account.
      Flipkart customer support has been notified about the posted complaint.
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        R
        rahulpundir
        from Mumbai, Maharashtra
        Jul 27, 2021
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        When I enter the IMEI no in Flipkart it is not recognise and displaying error that IMEI no doesn't match with selected model.
        Requesting to you kindly resolve the error as early as possible.
        +1 photos
        Sep 13, 2021
        Complaint marked as Resolved 
        taking time but resolved
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 29, 2021
        Flipkart Customer Care's response
        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
        Jul 29, 2021
        Updated by rahulpundir
        My registered email id
        er.[protected]@gmail.com
        Verified Support
        Sep 19, 2021
        Flipkart Customer Care's response
        We will revert on it.
        My registered email id
        er.[protected]@gmail.com
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          A
          Archita.
          Jul 27, 2021
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          I ordered an ASUS Pentium Quad Core - (4 GB/1 TB HDD/Windows 10 Home) X543MA-GQ1020T Laptop (15.6 inch, Transparent Silver, 1.9 kg) from your company, which was delivered on 21st June, 2021. Now, its not working properly, when I turn it on sometimes a black screen appears, it happened rarely but now its happening frequently, sometimes that black screen appears even while I am working. Also, the laptop is working slow. I would be obliged if these issues are resolved.
          Flipkart customer support has been notified about the posted complaint.
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            S
            swaroop gogate
            Jul 27, 2021
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            Sir, I don't have my previous phone number - [protected]
            and I want to update it to [protected] which is my current phone number
            Flipkart customer support has been notified about the posted complaint.
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              M
              Mithunkarayi3
              Jul 27, 2021
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              Address: [email protected]

              I had done an order in flipkart yesterday worth 1399. I had done payment through debit card and the amount has been deducted from my account but in the app its showing payment failed. Please do the necessary.
              Order ID - OD[protected]
              Flipkart customer support has been notified about the posted complaint.
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                V
                Vishald42
                Jul 27, 2021
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                Website: flipkart

                As flipkart big saving days are going on, they are providing exchange offers on their platform(attached scrrenshot). I have ordered a smartphone under this offering and ordered an exchange for an older smartphone for which exchange is applicable in the app for order OD[protected]. When the representative from flipkart asked me for phone initially he did all the checks of screen damage or discoloration or imei check and found it correct. He mentioned a crack at side of body and a few scratched in the phone body for which he told me that some deduction will be there on the actual value and I have to pay the difference fro which I agreed. This process is also mentioned in flipkart and I was aware. Later he called someone(which he calls his boss) and then he suddenly started denying the product and started giving me excuses for not accepting the device. When asked for reason, he just told that his boss told to reject. On asking the exact reason, he started giving random excuses like dust on phone grills and scratches. As per flipkart(mentioned on app--screenshot also attached), below are the reason because of which device can be rejected(attached screenshot): 1. Phone does not switch on. In my case phone is fully functional. 2. model is different. In my case model was allowed on flipkart app and confirmed for exchanged. 3. screen lock are not disabled. In my case I factory reset the phone and fully unlocked. 4. IMEI not matching. In my case he did not even check the IMEI. When I contacted the Customer representative, they mentioned they can't do anything and I have to pay the full amount. When asked the reason, they told that device is not eligible. Flipkart has promoted the exchange offer mentioning all smartphones with crack/scratch screen/body is accepted but at the end they denied the exchange.
                +3 photos
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 29, 2021
                Flipkart Customer Care's response
                We will revert on it.
                Jul 29, 2021
                Updated by Vishald42
                Request a quik resolution as my product delivery is also on hold.
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                  P
                  PawarRahul
                  Jul 27, 2021
                  Resolved
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                  Resolved

                  Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 56003

                  Flipkart/Seller delivered Faulty iPhone 11. Apple repair center clearly denying service stating some Unauthorized modification done on the phone and it is not eligible for warranty service. Flipkart says contact brand only.
                  Unauthorized modification done by Flipkart/Seller and sold the product to me which was not genuine and Now I am helpless not getting support from Brand as well as from Flipkart
                  +2 photos
                  Mar 29, 2022
                  Complaint marked as Resolved 
                  Issue resolved
                  Flipkart customer support has been notified about the posted complaint.
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                    R
                    Rahavendra k
                    Jul 27, 2021
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                    Address: Flipkat
                    Website: Flipkart

                    I mistakenly put my old address in flipkart...I want to change the delivery address about my product..
                    Flipkart customer support has been notified about the posted complaint.
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                      M
                      Mahesh_K
                      Jul 26, 2021
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                      Flipkart Perfect Home King size bed was delivered to me on 10th July'21 with installation scheduled for 13th July'21. Today it is 26th July and nobody has come here to install the bed. Every time I call their customer care, they keep delaying our request and say that we cannot return the bed as it has not been installed yet, but they cannot find someone who will be willing to travel to Nagda and install the bed too. Every time they assign someone new from Indore, the installation person cancels the request as they are not willing to come so far away. But if the company is willing to deliver such an expensive and large product in Nagda, MP, they should have someone close by for installation too. I called them and also have a voice recording of the conversation.

                      I have requested them for a return and refund, but they are refusing to cooperate and keep extending the deadline for help. I cannot wait any longer and be rejected by another installation person, I just want to return the bed and get my hard earned money back.
                      +5 photos
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                        Dipika Chakraborty
                        Jul 26, 2021
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                        Address: 51, Jawpur Road. Roy Mullick Colony. Kundubagan. Kolkata- 700030

                        I am a plus member of Flipkart. Still Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’. I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know. My flipkart id: [dipika.[protected]@gmail.com]
                        +1 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 29, 2021
                        Flipkart Customer Care's response
                        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                        Jul 29, 2021
                        Updated by Dipika Chakraborty
                        My registered email id is "dipika.[protected]@gmail.com".
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                          S
                          Shefali Devgan
                          Jul 26, 2021
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                          Kindly contact [protected]
                          I have ordered apple watch but received 100 rupee watch inside.please help
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                            Shefali Devgan
                            Jul 26, 2021
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                            I have purchased a apple watch but i got fraud 100 rupee watch inside please help
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                              R
                              RAJANIREDDY BODAPATI
                              Jul 26, 2021
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                              Address: Chilakaluripet, Guntur, Andhara Pradesh
                              Website: www.flipkart.com

                              I can reactivate my deactivated account.please reactivate my account
                              Flipkart customer support has been notified about the posted complaint.
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                                L
                                lokei
                                Jul 26, 2021
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                                On 25th July 2021, I want to place my order. And I follow all the steps for make a order. I wish to complete my payment through my debit card. After Putting OTP, SMS came that amount was debited to my account but order not placed. Please provide me the solution to get my amount.
                                Flipkart customer support has been notified about the posted complaint.
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                                  A
                                  A Aravindan
                                  Jul 26, 2021
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                                  Address: 409/264-B East Thiruvagoundanour Ramasamy Nagar Bypass, Salem - 636005

                                  I have a come across an issue during my Recharge through Mobikwik using flipkart app, below is the issue:

                                  Recharge request is placed for 797.71rs, as per the offer to utilize 100% of supercoin balance am expecting 797 coin to be deducted as I don't see any conversion rate specified in FAQ/TC or the Information screen. But only 495 rs was deducted through supercoin and the remaining was paid through a bank account of 302 rs.
                                  Issue here is my tidal supercoin balance before recharge was 2474 but after recharge it's 0 supercoins now.

                                  When I connect with customer support they are mentioning it was deducted with respect to the conversion rate, but as a customer i don't see any information related to this conversion rate and it's not my fault as It wasn't there in the terms and conditions. Am not satisfied with losing all my super coins because of the technical issues from Flipkart.

                                  Am not satisfied with the support on this issue and as being the legit & regular customer of flipkart and I don't see any issue from my side hence am requesting for the refund of my supercoin as there was no way I could see it as my fault.
                                  +2 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 29, 2021
                                  Flipkart Customer Care's response
                                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                                    Pavansevakula
                                    Jul 26, 2021
                                    Resolved
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                                    Resolved

                                    Website: Flipkart

                                    I am willing to buy the oppo reno6 phone but I am unable to verify my phone's IMEI number showing error as unable to verify.

                                    I have tried many times but getting the same error.

                                    Need help
                                    Sep 1, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 29, 2021
                                    Flipkart Customer Care's response
                                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                                      Pavni Sharma
                                      Jul 26, 2021
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                                      Resolved

                                      Address: F6, Vaishanvi Apartment, Mission Road, Kankhal Haridwar, Mission road
                                      Website: Flipkart

                                      I purchased boat earphones with order id" OD[protected] " on 14 may 2019 and
                                      Recently i noticed audio problem. As the device is under warranty i contacted the product customer care and they informed me to submit the invoice.
                                      The invoice is lost and also not found in my registered mail id. I checked in flipkart under my order but for this product invoice option is not showing.
                                      Aug 31, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 29, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        8
                                        8130 A Yajat Jindal
                                        Jul 26, 2021
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                                        I want to exchange my old phone while ordering a new one from flipkart but when I click on verify the imei no. It shows that it doesnt match with the product or brand...but when I check it online it is completely fine...even though I cross checked it by doing it on amazon...please resolve it as soon as possible as sale is ending in 2 days
                                        Flipkart customer support has been notified about the posted complaint.
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