Flipkart Complaints & Reviews

Sir/ Madam. This is to inform you that on 10 th July, I was misbehaved by Ekart delivery boy while receivng my order from flipkart..he suddenly reached to my home on that day, without even calling me before hand..I was busy in some important work, for which I could nt pick up his call.but within a span of 20 mins, I called back to him and asked about his location.suddenly he refused me to deliver my product, and rather insisted me to come to his location to collect my product, although he was just 200 metre away from my home..still he didn't deliver my product, when I said him to reschedule for the next day, he argued with me, shouted at me..Then I went to his location to collect my product, again same thing he argued with me there and in a sarcastic manner adviced me to complaint against him in flipkart, as he was very much sure nothing wll happen against him...I have complained many times in flipkart customer care but nothing happened ..I was deeply disheartened with flipkart, as customers have to lose their self esteem infront of delivery personnel..I sincerely need justice for this, or else I wll deactivate my flipkart account and stop dealing with flipkart

ORDER ID: OD[protected]

I bought IFB Washing machine. Product delivered on 13.07.2021 but even after 4 days nobody turned up for product installation and demo. Even after repeated messages, nobody bothered to resolve my complaint. I also requested that my phone is not available and asked you guys to call me on my wife's number +[protected]. Unfortunately, nobody returned my calls or messages. Please send an authorized person immediately. Product is rendered useless even after purchasing and delivery.

Dear sir,
I have purchased a Marq 1.5 ton 5 star inverter split ac from your Flipkart on 16th June 2020.
Now my AC compressor is not working.
I have already made complaint with your customer service but nothing is happening. I am receiving calls from different people and they said you have to pay for compressor and that is Rs.9000.
I want to bring to your notice that the compressor is having 5 years of guarantee and it should be replaced free with in warranty period. I have told them that I can bear the cost of gas and installation charges.
Kindly look into the matter and inform me why this is happening.
I'm attaching the invoice for your reference.
I think I have made blunder mistake by buying your product.
Thanks and best regards,
Rameshwar Karal,
B-251, Vaishali Nagar, Jaipur

I have created flipkart account few years back with a mobile number (T24 Docomo) that company get closed so i donot have acess to that number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number. I want to update my new number.

Recently I order an shoes which genuinely I received a different product and when I requested a return they gave me a date and then automatically they resolved the issue and block my account saying " seller and delivery agent confirmed that the product was intact so they can't return it" which indicates that the delivery agent open the box and checked which is not allowed in there policy as he might have tempered the product and packaged it then he delivered me. Don't know what they are doing and blaming me and blocking my account.

Dear Sir/Madam,
I am writing to dispute a fraudulent debits(two) on my SBI credit card in the amount of Rs, (45099 & 27198) 72, 297. I am a victim of identity theft, and I did not make this debit. I am requesting that the debit reinstated, that any finance and other charges related to the fraudulent amount be credited, as well, and that I receive an accurate statement.

Transaction Date: 16/07/2021
Time: 1:30 & 1:38 PM IST
Merchant Name: FLIPKART PAYMENTS BANGALORE IN

Please investigate this matter and correct the fraudulent debit as soon as possible. I would appreciate a response from you in writing. Thank you for your assistance.

Please reach out to me at mohan.[protected]@gmail.com

Please let me know if you need any further details for investigation Thanks!

Thanks & Regards,
Mohan Pittapalli

Pls immediately solve this issue

OD[protected]
I ordered a Phillips trimmer, first I got a tampered packet without any seal with missing attachments of the trimmer, I then initiated a return but these guys offered me a replacement instead, now even in the replacement package which I got, again not sealed this time also with a completely different trimmer inside. Now these guys are asking for my kyc details, God knows under which law these guys are authorized to do so. They have been harassing for 10 days now and not initiating a return and helping me with a refund.
Please help me get refund of the product.

I lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

11 ko order karne par 13 ko commited delivery kaha phir automatic inki date extend hogayi 15 ko bina bataye phir 15 ko bhi nhi aaya, or kaafi baar inke customer support ko call karne k baad jawab bhi nhi dia proper aaj late delivery hone par inke delivery boy ne mera exchange wala phone bhi damage kardia

Or inka koi update na support hai abhi tak mera poora amount leke rakha hai 11 tarik se

OD[protected] ye mera order I'd hai

Mera registered number hai [protected]

I ordered
Boat Rockerz 235v2
Order ID - OD[protected]
From flipkart
Now I'm facing connectivity issues I want to exchange but invoice is not available on flipkart please share invoice for my order

I ordered a ddr3 ram but what arrived was ddr4 ram but the seller took advantage of the no return policy to give me wrong product similar incidents happened to many people who ordered items in flipkart, I feel hopeless and helpless maybe ₹2, 965 is like dust for Flipkart but my father is just a cleaner so ₹2, 965 is his hard worked money which was scammed by the flipkart seller, I contacted flipkart support but they said due to the no return policy they can't stop people from getting scammed, they said if you think you got scammed due to no return policy you shouldn't blame us you should have read that the this product is not returnable under any conditions, so that's it there is nothing they can do? if you have a no return policy you're supposed to provide the product which is shown in the image or title or description of the product
then that's agreeable but they provided me me wrong product which does not match the image, title or descriptions of the product, please provide justice, please just don't let anything like this happen to anyone ever, Thank You

Date of Incident : Mon, 12th July 2021
Flipkart Seller Name : DEALSOFTHEDAYS

They blocked my account without any notice and canceled my order too so i have 32000 in my wallet which i can not access because of account blocked

Dear Sir / Madam,

I am writing to you to raise an issue about: Home and Garden

The issue that I have experienced was: i have purchase sofa set 3 seater but its damaged and very poor quality sofa and its damaged also i have complaint about it but not responding any senior by them, i m very harrashed by ur side, give me a refund otherwise give me a compensation for damage otherwise i will complaint all side and going to legal thank u

It occurred on: 13/07/2021

compensate me for the loss

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

MOIN BIRAMIWALA

Order ID: OD[protected]
:

I ordered a mobile on flipkart when i recieved the package the phone box was unsealed and the product was missing so i raised a return request flipkart rejected it and also blocked my account. i just need flipkart to cancel the emi

I ordered a dell laptop
But it shows it doesn't belong to your account
I want to download invoice of it

Sir /madam
I SATENDRA Kumar pray to that u plz return my mobile phone bought amount imidiatly just now. I don't want to repair this. I m sorry for my mistake for send you this. And sorry for buying your warranty. I don't want repaired by you.. My phone have a minor defect but u saying this is liquid damaged. Not a liquid damaged the mobile. This matter is totally wrong. But not a issue or nothing you relived that. I claimed for refund the extended warranty and phone bought money.
Thanks for soon.

My account was blocked as i have placed an return of my product as I received a different product.

Dear sir,

I am cancelled my order Poco X3 pro due to delay in delivery from Flipkart as per Flipkart agent they told me they are refunded my money Rs.18999/- but money refund is not showing I my account after continuesly following still not received help from Flipkart side I am checked with my icici bank they told me refund not received
Pf details as below:
Order id :OD[protected]
Refund reference:CR21070919475516410807004
Payment I'd refund as per Flipkart agent: PZT[protected]NXUXN04

I have kept a return request on 11th July and it was accepted and was told it will be picked up by 15th july but its not yet picked up..when i called on 16th july the customer care are just saying again to wait untill 19th July..how many days should i wait for my hard earned money ..i need my refund quickly ...try to understand customers problem and solve it quickly... im very old customer im so much disappointed by such a service...my complaint no: IN[protected]