Claimed

Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47154
Resolved
25483
Unresolved
21671
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 699

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dipika Chakraborty
Jul 24, 2021
Resolved
Report
Copy
Resolved

IMEI not recognising during exchange

Address: 51, Jawpur Road. Roy Mullick Colony. Kundubagan. Kolkata- 700030

I am a plus member of Flipkart. Still Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’.
I had purchased the same phone from flipkart itself and it doesn’t recognise now!! I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Sohelm1228
Jul 23, 2021
Resolved
Report
Copy
Resolved

Google pay through pay flip cart account for purchase a product but upi merchant transition good and service not provided the amount is 1499 at 28/04/2021. But the money is not recived iny account steel now . Flip cart says the money is not Recived in their account. But money is deducted in my account.
Please help me.
+2 photos
Sep 8, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2021
Flipkart Customer Care's response
We will revert on it.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Beingraushan Khan
    Jul 23, 2021
    Report
    Copy

    Address: Uttar Pradesh india
    Website: www.flipkart.com/flick/fons4/ep42?clientRefId=fon-cmp-1626441352055&mbCampaignId=fon-s4-e217&pageUID=1627055242421

    My complaint is not resolved yet
    Flipkart customer support has been notified about the posted complaint.
    I spoke to Miss Shreya but didn't get any response.

    My Flipkart id is ban - Comment #3866612 - Image #0
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dadu Dadu
      Jul 23, 2021
      Report
      Copy

      Hi
      i purchased ac on 25 mar 21 for my parents(from flipkart)
      start from the first ac not working properly/maybe outdoor unit mat not be installed properly(starting from first month, please enquire your engineer)
      i raised a complaint, service engineer did not come in time, i did keep on calling, finally done with unsatisfactory
      again ac not working properly complaint raised 03 july 2021, till 15 july work not done.
      On 15 july 2021, a service engineer came to the house and told that the exhaust fan problem, need to replace on your payment, it take one week to two weeks time(although ac is on warranty)he told service charges may be there.
      What is the use of this if it is not working in summertime, keep on giving problems.
      Service support is not at all good,
      i keep on calling customer care, they ignore us
      they told that our senior executive will call back
      but i didn't get a call.(worst customer care service)
      service engineer(mikky)[protected], tell to my sister, you given complaint on me, u do whatever you want to do you, you can proceed to consumer case also,
      the complaint has been closed without our knowledge o[censored]s.
      Again on 23 jul 21 i given complaint
      my old aged parents stayed there with my sister, ac not all has been used in summer, what is the use.
      Your service told that you have to visit to that address, have to pay money for that, after 7-14 days work will done on payment basis.
      Flipkart customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        suhaillatheef
        Jul 23, 2021
        Report
        Copy

        Address: Muhammed Suhail, Thoppilchira, Ambalamukku, Mannancherry, Alappuzha-688538.

        I am using Samsung Mobile Model M21. The handset was purchased through Flipkart some 8 months ago. Presently the phone does not work as there is some issue with its switch on and switch off. I am not able to switch on the phone now. It is within warranty period.
        Kindly make arrangement for collecting the handset and getting it serviced free of cost as it is covered by warranty.
        Flipkart customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          F
          Fli
          Jul 23, 2021
          Resolved
          Report
          Copy
          Resolved

          I had purchased a TP LINK ROUTER from flipkart on July 5th 2021. However the invoice that i received is without a sign and stamp nor does it have a print on the invoice stating ITS A SYSTEM GENERATED BILL AND DOES NOT NEED AUTHORISED SIGNATURE. However i have spoken to atleast 10 to 15 representative everyone says it will be sent and wants me to update the email . I do have the recording of all your representative i spoke with and none were able to help. They place me on hold and line disconnects. If this is really a forum for solving an issue . Request you to help me with a valid bill.
          Sep 6, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 26, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vangaveti raju
            Jul 23, 2021
            Report
            Copy

            Address: 3-2-67/1 maripeda 506315

            Sir my name is raju iam order sri rama publication tet paper 1 and 2 social book but iam recived ts tet all in one paper1 english mediuam iam return[protected] return cancel 21 july and second time return my order return cancle flipkart big mistake iam recive wrong book this is not correct customer correct iteam not recived
            +1 photos
            Flipkart customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              varm@
              Jul 23, 2021
              Resolved
              Report
              Copy
              Resolved

              I booked a flight ticket from Hyderabad to Toronto through Flipkart travel on May 2nd 2021. I cancelled the ticket within two hours by calling the airlines as advised by the Flipkart Customer care executive, only after confirming with the flipkart customer care executive that i am eligible for full refund, i cancelled my ticket, but these people have initiated partial refund and they are claiming that airlines has charged cancellation fee.I have attached Fair summery as well as my ticket below. Please look into my issue do the needful at the earliest.
              +4 photos
              Aug 25, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 25, 2021
              Flipkart Customer Care's response
              Hi,
              Thanks for writing in. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share the booking ID. Hope to hear from you soon.
              Verified Support
              Jul 25, 2021
              Flipkart Customer Care's response
              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                donet davis
                from Kayankulam, Kerala
                Jul 23, 2021
                Report
                Copy

                I have to purchase a new mobile phone with an exchange plan.
                The app doesn't recognize my IMEI Number
                mobile Name: Mi A1
                Imei 1:[protected]
                Imei 2: [protected]
                Flipkart customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Harshbhoirg66
                  Jul 23, 2021
                  Report
                  Copy

                  Address: 203/B wing ,lambodar,jai nagar,, Waliv,vasai (east)

                  Hey, Flipkart ...I facing problem in ordering my hp pavilion laptop. because it is stated there .the product is ( currently out of stock for pin 401208.i hope u resolve this problem as soon as possible

                  Thank u
                  Flipkart customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    iamshubhammishra
                    Jul 23, 2021
                    Report
                    Copy

                    My Flipkart account has been blocked without any information for last 2 years my account is blocked and I am not able to buy anything from Flipkart
                    Flipkart customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Brinda M R
                      Jul 23, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Order details:
                      * Item name : Acer Aspire 7 core i5 9th Gen laptop
                      * Order placed on July 7th
                      * Item was delivered on July 9th
                      * Paid through credit card for 3 months Emi

                      Description : I received the item on July 9th. The inside laptop box wasn't from Acer, the seal was already broken. Then I went through the instructions and turned on power button and it immediately took me to the homepage. There was no startup process which confirms that the item is not a new one. As I have received a used laptop with broken seal, I raised return with flipkart immediately. Then the agent called me and helped me in correcting the reason code for return request.

                      On July 11th, the call with quality team was completed and then I was waiting for technician visit. Every single day after July 11th, I used to get call from "Jeeves" for technician visit and they used to disconnect the call immediately. When I try to call them back, they used to disconnect. Hence, the technician wasn't contacting me properly for having a communication. So I always contacted flipkart immediately with the screenshot of call history to inform them that this is happening everyday. They kept assuring me that the technician visit will happen and the item will be returned back to the merchant on or before July 28th.

                      As I purchased this laptop for work use, I had to purchase another laptop from outside as flipkart gave me assurance that the item will be returned back to the merchant on or before July 28th.

                      However, today, July 23rd, I got a call from Flipkart and the agent wantedly cancelled my return request even though I confirmed him not to do so as I am still waiting for the technician visit. I tried calling back flipkart many times and they are unable to resolve the issue.

                      I have requested for a supervisor or escalate the issue with flipkart multiple times, but they are not helping. The seller is having bad reputation as well.

                      Please help me with this.
                      +4 photos
                      Jul 26, 2021
                      Complaint marked as Resolved 
                      Flipkart contacted and immediately arranged return. Within hours item was taken back and refund is also issued. Hence, closing the case.
                      Flipkart customer support has been notified about the posted complaint.
                      Jul 24, 2021
                      Updated by Brinda M R
                      As I saw multiple complaints against flipkart, I went ahead to check the warranty of the laptop and I saw an invoice on the laptop box which was billed on June 17th. This product was a used one and it was returned by someone named Sunitha. This seller is a fraud and unfortunately flipkart can only go with seller policy.

                      I am attaching the image of the invoice and also requesting a full refund by returning the item. I do not want to deal with the fraud seller again as I don't know what I will be expecting next time.

                      Your support never helped me. I requested for supervisor multiple times and they all dropped the call. Either your system is wierd or the employees are dropping the call to avoid helping their customers.

                      Verified Support
                      Jul 25, 2021
                      Flipkart Customer Care's response
                      Hi, We are sorry for the trouble caused. We're writing to you about your
                      acer Aspire 7 Core i5 9th Gen - (8 GB/512 GB SSD/Windows 10 Home/4 GB Graphics/NVIDIA GeForce GTX 1650 Ti) A715-75G-51H8 Gaming Laptop with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 53789/- has been completed on 25 Jul 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (040652) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        AvinashKumar77
                        Jul 23, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Regarding refund against my order

                        Address: Sonepat Haryana
                        Website: www.flipkart.com

                        Order Id: OD[protected]
                        Order Date:[protected]

                        I am not getting any help on order OD no. OD[protected]. I have ordered the Tommy Hilfiger Men Regular Fit Striped Button-Down Collar Casual Shirt; the order deliver on 13th July 2021. Within 5 mins I have opened the parcel and I was shocked to see that the parcel received is entirely different after that I called to Flipkart customer care with the help of...
                        +5 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        M
                        Meraj. Khan
                        Jul 23, 2021
                        Report
                        Copy

                        Address: Maulana chak bhagalpur bihar

                        I have call 10 times but delivery agent told me
                        I am coming half an hour
                        10:30 to 2:00 o'clock
                        But yet i have not get my parcel yet.
                        Agent response is very bad.
                        Flipkart customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vishal Bhoi.87
                          Jul 23, 2021
                          Report
                          Copy

                          Address: 424206

                          Play delivery boy ko hamare liye address pal bola hai lekin vah aaye nahin 25 km bula Rahi
                          Flipkart customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Tanishq Khetpal
                            Jul 23, 2021
                            Report
                            Copy

                            It states that phone can be exchanged but always give this error
                            IMEI number does not match with SAMSUNG Galaxy S9 Plus
                            on providing the real IMEI Number
                            Flipkart customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Stephanie kumar
                              Jul 23, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Website: Flipkart

                              I have purchased a oppo f9 from flipkart now I can exchanged it but unfortunately my IMEI no. Is not verified
                              +2 photos
                              Sep 1, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 25, 2021
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shatrujit Patel
                                from Delhi, Delhi
                                Jul 23, 2021
                                Report
                                Copy

                                Not provide replacement for damaged product while shipping

                                I purchased a Samsung 6.5 Kg Fully Automatic Top Loaded washing machine from FLIPKART with order id- OD[protected]. DATED – 09/07/2021 worth INR 13, 362.The order was delivered on the very next day i.e. 10/07/2021.

                                At the time of placement of order, the demo & installation date was scheduled on 11/07/2021. Needless to say, the schedule was not followed by the Flipkart technicians and after a lot of follow up,...
                                +4 photos
                                Helpful
                                72 other people found this review helpful
                                72 found this helpful
                                2 Comments
                                Report
                                Copy
                                S
                                Stephanie kumar
                                Jul 23, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                When I ordered Oppo Reno 6 5G and exchange my old phone Oppo F9 they could not verify my IMEI number for this I can also uploaded my IMEI number of my Oppo F9
                                +2 photos
                                Aug 25, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 25, 2021
                                Flipkart Customer Care's response
                                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bhanutt
                                  Jul 22, 2021
                                  Report
                                  Copy

                                  Address: Chavali

                                  Please help me
                                  My account blocked
                                  [protected]
                                  Flipkart customer support has been notified about the posted complaint.
                                  My flipkartr account was deactivated because my return request count is high. Bu every return request is approved after proper verification and justification.

                                  We requested for return only because the product received was not in good condition or not as per description. Your team does not accept all the requests right away you take rational decision and approve it.

                                  Do the needful to reactivate my account Also i have placed some orders which is still not delivered and i want my account back with active status
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit