Flipkart Complaints & Reviews

I had made one transaction of amount rs 400/- via gpay on 25/07/2021 to Flipkart. The money got deducted from my account successfully. My bank kotak has shared the rrn/transaction number, Flipkart bank account number in which the money got credited and their ifsc code. I have shared the received information to Flipkart but still they are saying that they have not received the money.

Kotak customer care has shared the below details with me :

The given account number is suspense/secret account of axis bank. Axis bank is neither passing the money to the beneficiary (Flipkart) nor refunding back to the customer (Me).

My item with order id OD[protected] has been packed but not shipped from 2 days.
The expected shipping date has passed. Will it be delivered or not ?
I want this product by hook or by crook !

Bad comments use...

I placed an order (OD[protected] for an wardrobe from Flipkart Perfect Homes (Julian Engineered 3-door wardrobe) on Aug 06, 2021. I got the delivery on Aug 15, 2021 as promised. The installation date for the product was Aug 18, 2021. The installation team (Jeeves Consumer Services) came and mentioned that one of the parts (door hinges) was missing in the delivered package and hence can't do the installation then. On discussing with the customer service executive, I was asked to wait for 6 more days so that the installation team can get the missing piece and install it. The executive promised me to resolve the issue and install the product by Aug 24, 2021. It didn't happen and on escalation another customer service executive asked for 24 hours and assured that the issue will be resolved by Aug 25, 2021. Still, it didn't happen. Now, another customer service executive called up and asked for 12 more working hours. So it was supposed to get resolved and installed by Aug 26, 1:30 PM. And again no updates and nothing happened. While I find the customer service executives polite and listening to customer issues, I don't think they they are helping in getting the issue resolved in any way. It's a frustrating experience and I've wasted hours talking and explaining the same issue every time I talk to customer service (and by design its a different person every time and everyone keep asking for 12 more hours or 24 more hours). Based on what the customer service executive told me, Jeeves team should have come with the missing pieces and installed it but Jeeves didn't showed up on all the 3 different days the Flipkart customer service promised.

I order a phone realme 8 but flipcart given me a empty box but I raise a complaint to flipcart Flipcart rejected my return request and blocked my account so I want to take legal action

I had ordered Rog laptop worth 80k from Flipkart.. it promised one day delivery but shown 2 days after I ordered now even the item is not yet shipped but arriving date is shown is tomorrow.. help!!

On JULY- 3rd I ordered two panasonic tabs out of them one is ordered placed and delivered successfully, but the another amount debited from my account 9474, but the order was not placed ..transaction time-02:56 a.m.[protected].. I am contacting the flipkart agency continuously from july-03 almost one and half month passed till now the issuse was not resolved .. agency asked me to provide bank statement, g-pay receipt all related data, I have provided the data also ...every thing they required but the issuse was not resolved till today also.. poor service, such a big agency not solving the issuse..
Attaching the documents ...my issuse order is OD[protected].. as the above item also removed from my orders list with resloving my refund issuse..

Hello,
some unauthorised transactions done from my flipkart axis credit card of total amount 50000 on 26.6.2021 for the purchase of flipkart electronic digital vouchers from my flipkart account. I made complaint regarding the same to flipkart but they have not cancelled all the orders and after several requests they cancelled only 1 order and refunded to the source of payment and the 40000 worth EGVs are still pending with flipkart and not refunding my amount and simply blacklisted my flipkart account for futher use so please refund the amount of 40000 from flipkart at the earliest

Transaction was declined on the basis of risk checks

How to correct this problem?

Dear Customer Care Team,
I Sri Prabir Kumar Mandal boocked above mentioned Phone through your end. I received said phone on 17th August, 2021.Some how the phone does not working properly a) Power switch not working properly
b) Network problem occurred
That's why I lodged a complaint to return the phone on 25th August, 2021. Return has approved from your end on 25th August, 2021 and mentioned expected picup date on 26th August, 2021. The Pick up boy observed that the phone has not functional due to power key problem. As such the Pick up boy does not get IMEI number from the said phone and he disagreed to pickup the same.
We will be pleased to necessary arrangement for pickup the defective phone from myself as soon as possible.
Thanks.
Prabir Kumar Mandal
Contact No.-[protected]

09/08/2021 FLIPKART INTERNET PRIV HTTPS://WW 5, 040.00
07/08/2021 FLIPKART INTERNET PRIV HTTPS://WW 951.00

As mentioned above ₹5040 & ₹951 is deducted from my credit card.
I have not purchased any goods for this amount. Let me know how I can get back those amount

My flipkart account no.[protected] i have already paid. but my 1173 due payment show my cibil & idfc bank account. Many time complaint in this regarding flipkart & idfc bank but not responses they & another blaim idfc customer Care said please contact flipkart & flipkart customer Care said please contact idfc bank . No responsibility company flipkart &idfc
Please update my account as soon as

Above product is ordered on 3rd aug 2021, i requested for return within my required days, because I got it defective piece, i tried to return on refund basis, but the team is not that supportive, not even changing my address.
they are just playing with process. And spending my days,
please support me to go it return and to receive my money back,

I have created Flipkart account 1 year back with a mobile number a few months ago I lost my mobile phone and the number.

The main problem is when I tried to update my new mobile number, the otp's are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as I lost the number and I dont have it. This is making me unable to change the mobile number.
Please do suggest to update my new mobile number to my Flipkart account.

My old phone number is [protected] with which the account is connected. I want to change the number to [protected]. My account email is [protected]@gmail.com

The issue that I have experienced was: Recently i had purchased a lenovo ideapad gaming 3 laptop from flipkart before delivery i talked so many times with flipkart support thier response remains unprofessional everytimeI elaborated my query to customer support but they response you can buy laptop from another site .

It occurred on: 24/08/2021

I m attaching my invoice flipkart where i wanted to add my gst number to renew my invoice .please do the needful for the consumer

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Deepak shrivastava

: [protected]@gmail.com
:

My name suryasnata .my brother is order a tripod from Flipkart.but I received a wrong brand product..then he applied for replacement.flipkart asking for i'd proof we already upload i'd proof but the pick up approve is still pending.replacement request accepted but pick up date not shown.we want to replace our item as much as possible...we hv only 3days to replacement this item..

Dear
Dear Flipkart team
I am Sunil kumar keshri and I have used Flipkart payment later previous year and I have already paid all due amount, but showing rs 1611 outstanding In Civil and effected my Civil score so plz look into it and do the needful and please send me NOC/confirmation for update In my civil .
Thanks & Regards
Sunil Kumar Keshri
Loan no 25598754
service request number is [protected]
Mobile number [protected]
Gentle reminder
Show quoted text

This is to inform you that I have purchased Aquasure Desire 7 L RO + UV + UF + MTDS Water Purifier on invoice date 06/08/2021and its about 15 days no one came in my house to install it. I have contacted with your official several time but no response till now.
I have purchased it from online without seeing any other company as because I have full faith on your company.
I don't really understand why such harassment.
Requesting you see the matter and do the needful.
Attachment -1 Installation Request.

Thanks,
Arnab Pramanik

Flipkart is a company who cannot protect their customer's privacy. My use case is the best example -
- I have my flipkart account created in 2015, it is mapped to my email and old phone number.
- I still have the email active but not the phone number, this is because I changed my phone number to another number & provider at some point in time.
- The old number is mapped to another person now, who also uses flipkart.
- When I login with my email I can see the other persons address and orders they have used [Privacy leak]
- Flipkart doesnot allow me to change to new phone number because it sends OTP to old phone and new phone. This OTP is not sent to email by the way.

As a result, the privacy is lost of the other user who has my old phone number. I am sure the other person cannot update the email address similarly. So we are stuck in a status-quo. I have contacted flipkart via phone and they have not been able to resolve this.

I booked one bus ticket ticket fro Flipkart travel which was failed due to some reason .
transaction date is 24/07/2021

till now i did not received refund amount only im getting daily mail