Flipkart Complaints & Reviews

I ordered a laptop (ASUS Vivobook S 14 Intel EVO H-Series Core i5 12th Gen - 16 GB/512 GB SSD/Windows 11 Home) S3402ZA-LY542WS Thin and Light Laptop (14 inch, Indie Black, 1.50 Kg) from Flipkart on 16th July for 50, 740.00. I received the laptop on 20th July, but the display is not working. When I tried to return the laptop, Flipkart showed a technical issue. On 21st July, I complained to Flipkart regarding my return request, and after several calls, they finally created my return on 25th July. The tracking link shows that the technical visit is completed by 8th August and the replacement by 10th August, but until now, there has been no update from the technician.

Order Id-> OD[protected]
Replacement ID:[protected]

I have also attached the invoice.
Please try to solve my problem as soon as possible.
Flipkart has not contacted me even once from their side.
If my issue is not resolved till 10th August I will have to lodge an FIR (First Information Report).

I ordered Wildcraft Small Cabin & Check-in Set (55 cm) - Onyx - Maroon trolley bag from flipkart on July 30 2023. I received the order on 1st August 2023. Order ID: OD[protected]

Since the bag was not durable and looked like poor quality issues with handle, I submitted a return request on the same day, i.e on 1st August 2023.

My return request and refund was approved by seller and on 2nd, 3rd and 4th August, I received SMS from "Delhivery" stating my order would be picked up, but at the end of the day, they update the status in the Delhivery online status falsely saying "Customer is Unreachable", even though I was available 24/7 at the pickup location. Nobody tried to contact me. The AWB reference number for Delhivery pickup is[protected].

I contacted Flipkart 5 times. Each time talking with a different customer executive, who "promised" to escalate this issue and resolve it. Ï even talked to a person supposedly from escalation team. However, after I disconnect the call, the Flipkart team has no accountability and they close the ticket saying "Courier "couldn't reach you. Please create a new return request.

I also contacted "Delhivery" support Executives 3 times to get the status of my pickup and they didn't help. Even though they promised pickup by 4th August multiple times, nobody came to pick up.

It's been mental torture dealing with the lies and fraudulent behavior of FLIPKART customer service executives. I wish to get a refund of Rs 2, 299 immediately. It's not really my job to ensure the defective order is picked up immediately.

Flipkart promised me that installation will be done on 05.08.2023. so he has to postpone all my work in sit in my home. But today date 08.05.2023, till now no one came for my tv installation. While I contacted Flipkart support on 05.08.2023 they said it will be done by end of the day. So I sat in home for whole day and waited. 3 days over from that day but till now no one came. This leads to mental pressure on me. One day salary got wasted. I request Flipkart to do the installation as soon as possible and give me compensation of atleast ₹2000 for 05.08.2023 loss for me

Hi team, I have ordered Apple airpods pro through flipkart through order id, and its been told that the product is out for delivery and will be delivered by 6th before 11 pm. till now the product not been delivered or the amount not been refunded. The provided delivery person not responding to the calls. When i contacted customer support, I have been asked to wait for another 24 hours. I dont want to wait for the delivery and i need my money to be refunded.

Please help to get my money back. Attached all the evidence.

Hello sir/mam
I am rajnish Kumar, I am not reseller. All Products are purchase for me and my family.I am genuine buyer. If that day I am not pay my due amount some penalty is incurred.. please sir unblock my pay blater account. .. Please unblock my account as soon as possible..

I have ordered cabinet with drawer but recieved without drawer and damaged product so I try to return the product but from my end I was not able to return the order. So I called them and they only initiated return.

But it's 1 month from not but the issue is still not resolved. I call the team every 3 days but they ans the same again and again wait for 3 days your issue will be solved but it's not.

Flipkart please refund my 4999/- back.

The seller name is Anthro Bazaar and he is fraudulent

My name is Nandan Kumar. I had started filpkart pay letter few months ago and in that I got credit of 35000 ₹ and through that pay letter I bought a mobile phone for 27000 ₹ from filpkart itself and after buying my phone my emi was made my first emi was made around 4952 ₹ out of which product processing fee was around 452 ₹ i deposited the first emi and the remaining emi of my phone by talking to customer support the landing partner bank of filpkart By giving 22155.27 ₹ to IDFC Bank, I got the entire EMI closed. Means I gave the whole amount to the bank and got it closed. And the bank has also given me NOC but Filpkart pay letter has not updated my amount yet and neither is doing so, I have called repeatedly for this and I have also put my NOC on Filpkart. Even he has blocked my pay letter and spoiled my civil as well. I got more upset than this. I want Pay to update my payment and not correct my civil, then I will blame Filpkart for this and I will take my action further. Thank you.

Order id:OD[protected]
Incident id: [Incident: IN[protected]]

I have purchased a MSI GAMING Z TRIO 6800XT WORTH 46, 824 ON FLIPKART .Flipkart had delivered me an empty box filled with thermocal and I have purchased this product on May 04. Now the flipkart team is asking me to sign a consent forum for proceeding with the case.

In consent form it's only mentioned about the missing for mobile/laptop.

This is not right

I want flipkart to:
1. To proceed with the refund without personal details
2. If personal details needed then send correct consent form about graphics card

1) Refer to my flipkart order id OD[protected] dated 15 May 2022.

2) I had purchased a product "MarQ By Flipkart 6 kg 5 Star Rating Semi Automatic Top Load White, Maroon" on 15 May 22. The washing machine came with 2 years of comprehensive warranty.

3) My washing machine is just 15 months old and it has following complaints :-
A) The top Maroon colour of machine got totally faded in just 6 months of the purchase and now the strength of plastic body of the machine is also getting weak, its body parts are started getting damaged without any wear and tear.(Photos attached)

B) Since April 23, The motor of the washing tub also producing unusual sound and vibration like some part or body of the machine is rubbing while motor rotates. It produce three type of sounds When it go clockwise/ anticlockwise and when tub is fully filled with water or load. (Video attached)

4) After multiple complaints through telephonic conversation with flipkart customer care, on 05 Aug 23 a technician visited at my address. He said he dont have any plastic parts to replace or repair and can't do anything with motor sound.

5) As my product is under comprehensive warranty of 2 years, i want my product to be repaired and plastic parts which are degraded to be replaced. If its not possible then my order should be replaced at the earliest.

10 Attachments • Scanned by Gmail

Hi,

Gift Card amount of 457 deducted from my wallet without any intimation, mail, message, or notification. How can you remove Rs 457 from the wallet and not even send one notifcation as a reminder??

Even if it expired, i atleast expect one reminder, so i can use it right away.

Refund that money into my wallet. This is weird.

Regards

I am extremely disappointed with the service I have received from Flipkart. I placed an order for a product order Id- OD[protected] during the offer period, only to have my order unceremoniously cancelled by Flipkart the very next day, citing a vague "pricing issue." This is completely unacceptable, especially since the offer period has now ended and I am left without the opportunity to purchase the product at the discounted price. I understand that mistakes happen, but this has caused my money to be blocked and I am left empty-handed. I am not seeking a refund; I simply want the product I ordered, as I had followed all the terms and conditions of the offer. I expect a prompt resolution to this matter and a satisfactory resolution that upholds the trust I had placed in Flipkart as a reliable online shopping platform.

I had ordered a PUMA Shoes from Flipkart (order Id : OD[protected]. Due to size mismatch I raised a return request. However, the delivery person is saying there is issue in Article Number mismatch so return is not possible. He asked me to connect with Customer care. Customer care executive are simply rescheduling the pickup without resolving the issue.They are simply saying it will be resolved. But pickup is getting cancelled. Such a disaster service from Flipkart being a reputed company. Please resolve the issue as soon as possible

Order was supposed to be delivered on 5th but not yet received even if it has reached BLR hub on 04th early morning. In flipkart app its showing it has not yet reached Bangalore but ekart logistics says other way,
Below are the details :
Order was supposed to be delivered on 5th but not yet received even if it
Date Time Place Status
Thursday 03 August 08:31:47 PM Bhiwandi Shipment Created
Thursday 03 August 08:31:52...

I saw a bookmyshow voucher worth 200 RS in the expense of 200 supercoins but when I went to redeem it, , it is showing that the voucher is already expired though the validity is till 12 th August clearly mentioned on it.

I ordered a laptop which got delivered before 3 days, I have still not received the invoice on email, nor am I getting an option to download it online

My account with flipkart reso.vikas.[protected]@gmail.com and phone number [protected] has been blocked by flipkart for some unknown reason. I have only this number so I request to unblock this account from flipkart so I can use this account fairly in future

I purchased a gaming monitor named BenQ EX 24 inch Full HD LED Backlit IPS Panel with Smart 16:9 HDRi image optimization, Dual 2.5W speaker audio, 1080p from Flipkart from a seller named mtmailmodeecom.When I received the product the box was already tampered with the seal was broken and the box was damaged, but when I opened the product and checked the monitor screen it was broken and to top that the seller has sent me an already returned product which is illegal the seller tried to rip off the returning address which he failed I will attach a photo for that.And when I asked Flipkart to replace my product they are denying my replacement request for no reason I have shared all the required documents they asked for and they still rejecting the replacement saying not enough proof was shared.i also have a video o[censored]nboxing where u can clearly see the product was damaged on unboxing. Now I have no where no go I have purchased this product on emi too which idk why I will be paying for a damaged received product. Please I need help regarding this issue.

Dear Flipkart

I am writing to bring to your attention an issue I encountered while trying to pick up my parcel.Order Details: Order ID: OD[protected]. I received a notification that my parcel was ready for return pickup at the designated location. However, the person came for the pickup he denied to take the parcel saying that is should come in box.. But when i received the product it was in the flipkart envelop only.....

I recently ordered a laptop with an EMI card from Flipkart. But the next day, my account gets blocked for apparently no reason. Now even if I don't get the delivery, I'll have to pay EMI's. Please, help me getting my account activated!

I ordered a new phone from Flipkart.com for Rs 28050/- and traded in my old one. They delivered my new phone on 09.07.2023 and said they would pick up my old one on 15.07.2023. But they never did and just cancelled the trade-in without telling me. They offered me Rs 9250/- for my old phone (good condition). Now they want me to sell it on Phonecash through Flipkart, where it's only worth Rs 5450/- (also in good condition). This is so unfair and I feel cheated by Flipkart.