Flipkart Complaints & Reviews

My friend ordered a iPhone to my address it supposed to deliver before 9 pm. Two delivery person came to my home nearly after 9pm to my home. It was a open box delivery so I was taking a video. The person was rushing and very roughly handling the box. I want to check the IMEI number he started shouting at me because he was late for other delivery. Infront of my house. He wanted to take the item back without OTP. It's a decent colony and I felt very much insult because of shouting of your delivery agent at night. I didn't ordered abuse from Flipkart. This is not the way delivery agent behaves towards customer. It's a serious issue.
order I'd : OD[protected].
Order is from mohit surabh to my address.
My mobile number is : [protected].

Please do the needful.

23I have ordered a phone in exchange during the sale period. Phone delivered on the date told but the exchange is not processed till date. When i tried contacting them they told its a mistake we will arrange the pickup within 24 hours but nothing happened. later i found it got cancelled on their own thus i tried contacting again and this time i lodged a complaint with complaint number IN[protected]. still problem is not resolved as in this complaint they assured me 72 hours for resolution. moreover as every company records call for training and quality purpose i want them to listen to my recordings where they just pickup the phone ask about the complaint and put me on hold for 10 10 minutes. this is ridiculous, disappointing, disheartening, immoral as well as mannerless. kindly look towards this as a serious issue and provide me timely and correct remedy.

1. Order the product on 13th Aug 2023.
2. Wrong size of the product delivered to me on 23th Aug 2023
3. Returned the product saying the size is not correct. Delivery person picked up the product.
4. Initially when spoke to the flipkart team they said the correct product will be delivered to me. Many calls with Flipkart I made and everytime got the same answer.
5. After a long period of time, my replacement product not delivered to me. I requested flipkart to return back my money and I am not ready to wait indefinetly.
6. They said they process for refund of my amount and said within 72 hours I will get refund.
7. After long followup, till now I my amount is not refunded.

Order details of Flipkart:
Order Id: OD[protected]

Msgs from Flipkart:
#1) Return Request Accepted: The seller has arranged a replacement for Wakefit... from your Flipkart order with order ID OD[protected]. A Wishmaster will pick up the originally delivered item by Wednesday, Sep 06, 2023. The replacement will be shipped within 1 business day of the pick up. Please keep the item in the product box along with accessories & tags ready for pickup. Please check your email for important details to ensure a successful pickup.
#2) Order Update: Sorry, Flipkart order for Wakefit... is delayed and will be delivered by Oct 04, 2023. Track: http://fkrt.it/_FpLJDNNNN

I have a Flipkart pay-later option but anytime I'm trying to order using Flipkart pay later email option, it is showing unavailable

I received a notification from Flipkart that my order was out for delivery on November 8th, but I haven't received it yet. The Flipkart app still shows me that it's out for delivery, but I haven't received any messages from the delivery person. Can you help me with this please deliver my order flipkart.
Delivery prepaid:[protected]
Order id: OD[protected]
Mobile no. [protected]

I buyed a redmi 12 mobile instead of mobile i received a soap after trying too much th return request has been raised but befor one day of my refund the flipkart blocked my flipkart account

UnBlocked account

I got a order in my name and account
The order id is[protected]_1
Plz check who placed the order in my name

I got a order in my name and I checked the order id is was not mine
The order id no.is[protected]_1
This shows no results found on my Flipkart account but name and mobile is mine also I paid for the order

I have booked one mobile as on 08 October 2023 in fastival season offers and today 09 November 2023 I'm still not received any courier from Flipkart.
While asking Flipkart personal for the issue they said I have to cancel my order and rebook a new mobile as there is a delay in courier service. If I cancel my order I'll lose the offer benefits. It's almost one month completed kindly support for the same.
Order ID - OD[protected]

I was order the AO smith 25 ltr geyser with order ID OD[protected] on 22.10.2023 But due to late delivery i was not available at home and Wrong product i.e. Thomson 15 ltr geyser deliver by deliveryman to my family member on 27.10.2023 and also stated that he will arrange the replacement same day. i have complaint 03 times But problem still not resolved.

I have complained before but the issue has not resolved from flipkart. The delivery hasn’t reached yet. They were saying that the delivery will be on 7th then 8th and now 12th of November. They were changing delivery dates day by day. Try to Conway my problem to flipkart. I am eagerly waiting for my laptop to arrive. If it get cancelled by the seller i will not be having any option but to sue in consumer court.

I had ordered one plus wireless z2 from Flipkart on 12 th of October and it was delivered on the 31 of October at my home I wasn't present that day at the house so my mom took it and kept it aside once I reached home upon crosschecking I found out that the seal of the box was open and also the product received was not what I had ordered and it was some local product cheap which was also defective i had placed the company for the same in Flipkart but they are not accepting any teams and rejecting my refund request i have attached all photos

my order number is OD[protected]

My contact number: [protected]

I, Chandra Mohan Yadav, Mobile No.[protected] ordered a livepure chimney from Flipkart on big billion days.
Your delivery partner delivered the product on 19th October 2023. As the order was open box delivery, there was no phisical damage there on the product.
Next day people came to install the product. After installation when I switch on the product, it started with a lot of noise. Even the service Engineer present there also accept that the product is very noisy and defective one. Till now a have raised the return/ replacement complaint six time till date but my problem is not resolved yet. Till then technician has visited twice at my home and accept that the product is defective but they are not uploading the same feedback to flipkart.I am fadeup with the return policy of Flipkart.. please help me in this regard.
Thank you.
Chandra Mohan Yadav
[protected]

We have received damage product(TV).after raising return request, not getting quick feedback from flipkart team. We cant track the return material process.

Hello sir,
I bought a samsung F34, on 15 th oct i received the mobile. but when powered on that mobile Infront of the delivery boy that time mobile getting heated at the first boot .. when i asked about this heating problem to that delivery boy, he said that this may happens due to its first boot.. he said you can use this for few days and if you face the same problem then you can raise the return request..and you will get another mobile. after using mobile for few days i faced same problem then i contacted to flipkart call center they said you must visit brand service center and when i visited the brand service center.. the attendant said that they have only 3 days replacement policy but the flipkart offers 7 days replacement and return .. after some argument he had taken my mobile.. but hewas saying that company will not giving you replacement ..when i contacted filpkart call center they said we have repair or replacement and they offering me repair .. but i m not satisfied on repair .. seller playing nice game they just delivered faulty mobile to the customer and when they raise return they just make repair the handed over to the customer..
please help me out .. i want my money back..

I have ordered vivo t2 pro mobile in exchange of my old phone. I have chosen pickup later option. As per the terms the old mobile should be picked up after 7 to 10 days of new mobile delivery. The new phone got delivered on Oct 17. But still my old mobile not picked up. Raised complaints on Oct 30, nov1, nov3, nov6, nov7. Everytime when I called instead of resolving the issue they are raising a new request and increasing the resolution time. They will be sending messages it will be picked up and in few mins they are sending that they were not able to pickup due to unforeseen issues

I have ordered a product name soundboss androidfy car stero Rs: 6, 793 on flipkart on[protected] and i am not getting my product till now and the promise date of delivery was[protected] and they told they will delivery till[protected], on that date also i did'nt received product and they cancelled old order and they only placed a new order on[protected] and the new order delivery date is[protected] again now they are saying wait till[protected]. i have talked to somany flipkart customer care executive from them also no answer and i told them i want to talk to your senior or manager they are saying senior or manager is not available plase call after some time after some time i am calling same answer senior or manager is not available so at this point to whom i should say? and again they are saying backend team is working on the issue . So they have waisted so much of my time and and so many days. so i request you to take an action on flipkart because they are constantly saying that we will reslove your issue till now they did'nt reslove my issue and they are saying wait till[protected] like this they are extending time and date . so if they failed to deliver my product on[protected], i am requesting flipkart to pay my amount with interest because i cant wait so many days and the tracking id for the first order tracking id is FMPP[protected] and the second order id
tracking id is FMPP[protected]. This is my concern hope i get a resolution

We have received broken items

Respected Sir, I ordered a LG fridge from Flipkart on October 15, 2023, and it arrived on October 28, 2023 at 1 PM. The piece was found to be defective on four counts 1. compressor, deep freezer sipping, vegetable tray cover not locking, and vibration in the door Flipkart says you have to contact L.G. I paid Rs. 13390 online, getting a Rs. 1500 discount from Kotak Mahindra Bank, and Flipkart gave me a discount of Rs. 500. The total cost of the fridge as per the invoice is Rs. 15390/-. On contacting L.G. the next day of delivery, a technician came, inspected the fridge, and gave a job sheet stating the above faults. Which was forwarded to Flipkart several times and to L.G. customer care. The reply I received was that we cannot give you a refund, but we will repair the fridge for you. As per L.G., the return or refund policy is for 5 days, which I compiled by complaining within 2 days of delivery. Further, Flipkart's return and refund policy is 7 days. I complied by complaining within 2 days of delivery. Further, Flipkart says that after several calls, we will resolve it in a couple of days. Today, 10 days have passed, and I have been subjected to utter harassment by both Flipkart and LG Electronics. They have completely neglected the client. Sir, my question is: would the same person buy a LG fridge again with so many defects, in spite of the assurance, so I opted for a refund? Similarly, I paid amount to Flipkart; he is a responsible person to see that I got a good piece. Another thing: if I had to buy a fridge from LG, couldn't I go to the showroom nearby and buy it now that both are laughing and sitting straight with my money? Shouldn't I be entitled to a refund and charges be imposed on them for harassing and neglecting a client who is a senior citizen? Flipkart says go to LG, and LG says go to Flipkart. Sir, Flipkart hasn't sent a message saying he will resolve it, but orally he has said I have got the call recording with me. Further, all my mails to Flipkart were returned as there is no mail ID active; also, mail to CEO was returned. I got [protected]@flipkart.com and [protected]@flipkart.com from Google, but the IDs are inactive. Isn't it a fraud, whereas I emailed LG customer care, and their replies are with me? RNP[protected] RNP[protected] VCP[protected] Kindly trust the consumer forum and hope to get a refund and compensation for harassment and neglecting a client. Also, I have paid them the amount of 23 days for this service. Thanking You Mahesh Hariram Talreja, [protected]@gmail.com, +91 [protected]