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Flipkart Complaints & Reviews

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B
brazil_tatan
from Hyderabad, Telangana
Aug 18, 2023
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Address: Kolkata

Registerd Mobile: [protected]

Infinix Zero 5G TURBO

Dual Loud Speakers not Available as Mention in the Description. RETURN MY Product AND REFUND MY MONEY...PLZ PICKUP MY PRODUCT AND REFUND MY MONEY..

AS Mentioned In the Product Specification: Hi-Res Audio with Dual Speakers Audio System.

But This Mobile phone Does not have Dual Loud Speakers.

Return My Product and Refund my Full Money..

Infinix Zero Ultra Product also mentioned dual speakers in flipkart app, Zero ultra product actual have dual speakers, but infinix zero 5g 2023 Turbo product does not have dual speakers. but Mentioned in flipkart app that this phone have dual speakers.
Flipkart customer support has been notified about the posted complaint.
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    D
    DeepakMandal2255
    Aug 18, 2023
    Aug 19, 2023
    This thread was updated on Aug 19, 2023
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    Website: flipkart.com

    I bought mi x pro tv from Flipkart on 11th Aug. It was delivered on 12th and it's screen was broken so it was sent for replacement. They took 4 days to replace the item and installation was promised next day on Flipkart. But there has been 2 days and there are no update regarding the status of installation.
    Flipkart customer support just escalate the issue but no resolution is done. Instead of solving the issue they told me to call mi and Jeeves installation services, I tried but they told only flipkart can resolve it.
    I can't even return the item as Flipkart doesn't let me return the item and stuck with the tv without any installation.
    I need resolution and compensation for the time and energy I have wasted in the matter.
    Flipkart customer support has been notified about the posted complaint.
    Order ID - OD[protected]

    I don't think Flipkart support is there to help people, it's just for delaying issues and misguiding people.

    4th day, still no resolution
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      S
      Selvaaa
      from Tenkasi, Tamil Nadu
      Aug 18, 2023
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      Address: tenkasi

      I am using flipkart more than 5 years, and i have a paid all due on time without any delay. but now they have blocked my pay later option. if I call them, they are telling me, its from the bank side due to policies.
      Flipkart customer support has been notified about the posted complaint.
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        R
        r.baruah
        from Guwahati, Assam
        Aug 18, 2023
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        Resolved

        Address: Bangalore
        Website: www.flipkart.com

        Hello,
        I have ordered one product from Flipkart, Order ID OD[protected], in the amount of Rs. 16, 349/- It was shipped on July 18, 2023, and the delivery date was July 28, 2023, of this month. I was unable to track the shipment with the tracking number FMPN[protected], (Ekart Logistics), and the product is still at the same location. There is no further update on movement. Can you please look into it and do the needful?

        Thanks & Regards
        Rupam Baruah
        Aug 18, 2023
        Complaint marked as Resolved 
        +91 4046714000 This number was called to me by a customer executive who told me to cancel the order due to some technical issue with Ekart Logistics and order a fresh one, whereas I have raised a request to cancel the same and have been suffering since last 01 month, but the cancellation could not be done nor the refund so that I can place a fresh order. I have called customer executive after repeatedly waiting for 24-48 hours, almost 15 times, but they have not had a resolution and are keeping me waiting again for 24-48 hours.
        Flipkart customer support has been notified about the posted complaint.
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          B
          Bhukya karthik
          Aug 18, 2023
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          My order canceled because of seller no stock
          I have been waiting for the product for 15 days
          Flipkart customer support has been notified about the posted complaint.
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            B
            Bhukya karthik
            Aug 18, 2023
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            I ordered a Wings Phantom 850 Earbuds on 5th August and delivery date showed me it will be deliver on 19th August
            But on 18th August the simple send me cancelation message from there side
            When order the product cost is 999
            Now the product cost is 1599
            I don't want to pay extra money for there mistake
            So help me
            Thank you
            Flipkart customer support has been notified about the posted complaint.
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              T
              Tejasri Girish
              Aug 18, 2023
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              I was a one assist member since aug 2nd my mobile was not delivered to me back. I register insurance claim then they taken my mobile on August 2nd up to now I didn't get anything from them. I need help
              Flipkart customer support has been notified about the posted complaint.
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                T
                tapas.pal333
                Aug 18, 2023
                Aug 23, 2023
                This thread was updated on Aug 23, 2023
                Resolved
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                Resolved

                Order ID: OD[protected]
                I purchased the product on 3rd Aug 2023, received on 4th Aug and found battery charge issue on 4th and raised return request in Flipkart.

                Service request was raised for technician visit on or before 18th Aug but Asus took 13 days i, e, on 16th the tech visited and unable to fix the issue.
                Later I came to know the product was out of warranty and also I am waiting for getting DOA cert but its delayed.
                so overal, from 4th Aug to today (18th Aug) I have been waiting for a simple replacement followed by tech visit DOA etc..which is not satisfactory at all.
                Now I dont know what is the status of DOA as tech has not updated details in flipkart portal and I am unable to check in Asus portal so had to ask chat support to escalate and get realtime update which is again not user friendly one. SO overall the process is not good, overall time taken for tech visit +DOA is also quite not good and no update on the status of the RMA ID via SMS/Email is also one of the things should be improved keeping customer visibility as I deserve the right to know the exact status of each steps.

                Flipkart still insiting me wait till 19th August and mentioning I might get replacement or Refund .
                I did not ask for refund as the product is out of stock and offer ended and not available on the same price now.
                so pls help me with replacement of this brand new laptop delivered was defective when delivered.I purchased the product on 3rd Aug 2023, received on 4th Aug and found battery charge issue on 4th and raised return request in Flipkart.

                Service request was raised for technician visit on or before 18th Aug but Asus took 13 days i, e, on 16th the tech visited and unable to fix the issue.
                Later I came to know the product was out of warranty and also I am waiting for getting DOA cert but its delayed.
                so overal, from 4th Aug to today (18th Aug) I have been waiting for a simple replacement followed by tech visit DOA etc..which is not satisfactory at all.
                Now I dont know what is the status of DOA as tech has not updated details in flipkart portal and I am unable to check in Asus portal so had to ask chat support to escalate and get realtime update which is again not user friendly one. SO overall the process is not good, overall time taken for tech visit +DOA is also quite not good and no update on the status of the RMA ID via SMS/Email is also one of the things should be improved keeping customer visibility as I deserve the right to know the exact status of each steps.

                Flipkart still insisting me wait till 19th August and mentioning I might get replacement or Refund .
                I did not ask for refund as the product is out of stock and offer ended and not available on the same price now.
                so pls help me with replacement of this brand new laptop delivered was defective when delivered.
                Aug 24, 2023
                Complaint marked as Resolved 
                I am closing it but Flipkart did not give replacement but refunded the amount and informed seller informed that item is not in stock which was white lie. The product was still available at that time and was being sold at higher price so the reason for cancellation of replacement was crystal clear
                Flipkart customer support has been notified about the posted complaint.
                Aug 19, 2023
                Updated by tapas.pal333
                Raised Grivence but no action taken but want to talk to me first rather taking action and update me . So grivence service is also worst. Moreover they created another ticket and mentioned resolution date as 22 August. Wow such a worst demo when I am already pissed of by waiting from 4th aug to 19 aug with no resolution. And I am following up with Asus to things get done rather Flipkart though it's their duty to get follow up, fulfill replacement within given timeline
                Aug 23, 2023
                Updated by tapas.pal333
                Now Flipkart stating it's pending from Asus end and says the opposite. So due to this my replacement is pending.

                Flipkart not helping at all after furnishing the DOA
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                  P
                  Pranita Marye
                  Aug 17, 2023
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                  I've ordered a phone from Flipkart on Friday, it showed out of delivery on Saturday, delivery agent confirmed that order will be delivered but till 9 PM there was no communication so I connected again with delivery agent (10-15) times. He did not responded. Then I cancelled the order.

                  Again I ordered the same phone on monday and they supposed to deliver by Wednesday. Product went out of delivery, delivery agent also confirmed that it'll be delivered but the same story repeated. Delivery guys do not receive any calls and status gets changes by 10 PM automatically.

                  This is been done thrice with me and this is not acceptable.
                  I tried calling Flipkart customer care but they have no clue about delivery and they just run the script which they have. And inform me same things which I already know and already see on the portal.

                  Delivery should be done on the commited day. One time problem is understood but this is been the pattern of Flipkart. Please consider this as a sincere request or you'll loose your customer base.
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    Soumitro.m
                    Aug 17, 2023
                    Resolved
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                    Resolved

                    I have been purchasing goods from Flipkart since several years. I am a premium plus member. I recently purchased purchased a roti maker from Flipkart. This was my second roti maker. But I am utterly disappointed by the service of the roti maker. Primarily, the roti maker lacks safety measures like ISI mark.
                    Secondly, the finishing of the chapatti is very pathetic.
                    I want to return this product and get the refund. But unfortunately, there is no refund option. Only replacement option is there.
                    Despite complaining several times to the Flipkart executive they are arranging replacement for my product.
                    I told them that I want refund but then also they are doing replacement. If the product is intact with price tags and original packaging, I don't understand why the seller is denying refund. Will the product get ISI mark after replacement?Why will I take the same product again which is full of cons.
                    Despite complaining thrice, no action is taken yet. I am really disappointed by the service provided by Flipkart to its plus members. I swear that I won't order anything from Flipkart in the future if Flipkart doesn't address my problem immediately.
                    I shall be grateful if Flipkart arranges some provision for refund .
                    My phone number is *[protected]*.
                    May 5, 2024
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
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                      B
                      balaganesh081
                      Aug 17, 2023
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                      I have ordered the product OnePlus pad 12 gb ram 256gb rom for Rs 35789 on aug 09 2023. On aug 13 2023 the shipment has cancelled by seller and the price of the product now is Rs 39999. I have contacted customer support either reschedule the shipment for the agreed price or give the gift voucher of the price difference of the product so that i can order freshly with the same price. Both they have not agreed.
                      Flipkart customer support has been notified about the posted complaint.
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                        R
                        Rakeshchauhaan
                        from Hamirpur, Himachal Pradesh
                        Aug 17, 2023
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                        I request you to kindly deactivate / permanently close my flipkart pay later account.
                        When i see my credit score it is clearly showing that i took loan from idfc first bank and this needs to be cleared immediately as it is effecting my credit score. I don't have any pending payments in flipkart paylater. So kindly deactivate my flipkart pay later account immediately.

                        My registered email id is [protected]@gmail.com
                        Flipkart customer support has been notified about the posted complaint.
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                          G
                          GovindarajRamasamy
                          Aug 16, 2023
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                          I got this feature phone (Samsung Guru Music 2) as open box delivery yesterday (August 15th 2023). The delivery guy took photo of phone & accessories then delivered to me. I did not realize the reason behind that open box delivery on that time and the courier guy left.

                          When I remove polythene cover then realized that screen having scratches. I tried to switch ON the Phone, but it did not work, then I tried charging for 2 hours (no clue charging or not) after that also nothing happened. Even charging wire had crack in it.

                          Since it was open box delivery, Flipkart online return option is did not work, when I contacted Flipkart customer care, they did not accept for return of this open box delivery. They suggested to conduct Samsung customer support for defect product. When I call Samsung customer care, they told to visit service center, once technician confirms if its defective product then only we can return the product.

                          For convenient purpose only I purchased through online, now they are suggesting to go to Samsung service center after spending lot time with customer support team. I am frustrated with this experience.

                          It seems seller (SATYAM) is cheater and never every buy any product from this seller.
                          Flipkart customer support has been notified about the posted complaint.
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                            V
                            Vianney Dsouza
                            from Vasai, Maharashtra
                            Aug 16, 2023
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                            I ordered a realme GT2 phone from Flipkart after 2nd day of its arrival itself it had issues with its display. I contacted Flipkart and told them about the issues. They told me to contact realme customer support ao I contacted them as well. Realme told me to visit the nearest service centre to check the device for issues. I went to the service centre on the 3rd day of and they told me device indeed has some display issue. So they kept the phone with them and after three weeks they provided me with DOA certificate after been in contact with them regularly. Flipkart contacted me regarding the issue and I told them I have the DOA but the phone and all of its accessories are with the realme. They also requested me for my bank account details and after that they initiated the refund but cancelled it later on and then I get a call from them that it's a technical issue and was told to wait few more days.
                            I contacted realme that I need a replacement for my phone on their Twitter account where they told me that only Flipkart will replace your product and the current faulty phone will go back to realme.
                            I then contacted Flipkart again stating I have the DOA certificate but the handset is with realme so they told me to email the DOA certificate for further actions, and I also did that. Then later on I again get a call back from them stating your issue will be resolved by this date. But several dates have passed and queries have been raised but all are getting resolved by their own without providing me with proper solution.
                            It's been more than a month now and both realme and Flipkart are playing with me.

                            Here is the order ID OD[protected]
                            Flipkart customer support has been notified about the posted complaint.
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                              Vianney Dsouza
                              from Vasai, Maharashtra
                              Aug 16, 2023
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                              I ordered a realme GT2 phone from Flipkart after 2nd day of its arrival itself it had issues with its display. I contacted Flipkart and told them about the issues. They told me to contact realme customer support ao I contacted them as well. Realme told me to visit the nearest service centre to check the device for issues. I went to the service centre on the 3rd day of and they told me device indeed has some display issue. So they kept the phone with them and after three weeks they provided me with DOA certificate after been in contact with them regularly. Flipkart contacted me regarding the issue and I told them I have the DOA but the phone and all of its accessories are with the realme. They also requested me for my bank account details and after that they initiated the refund but cancelled it later on and then I get a call from them that it's a technical issue and was told to wait few more days.
                              I contacted realme that I need a replacement for my phone on their Twitter account where they told me that only Flipkart will replace your product and the current faulty phone will go back to realme.
                              I then contacted Flipkart again stating I have the DOA certificate but the handset is with realme so they told me to email the DOA certificate for further actions, and I also did that. Then later on I again get a call back from them stating your issue will be resolved by this date. But several dates have passed and queries have been raised but all are getting resolved by their own without providing me with proper solution.
                              It's been more than a month now and both realme and Flipkart are playing with me.
                              Flipkart customer support has been notified about the posted complaint.
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                                V
                                vijay534
                                from Chennai, Tamil Nadu
                                Aug 16, 2023
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                                Https://finance918.com/home is the link of the website they are using to lure the civilians by the name of the commission for sale in flipkart services. i lost 5300 rupees in this name. Request to please intervene and stop them from expanding. they have telegram channel i the name of @Tg33882 and @Flipkart818 . They are sharing false screenshots in that group also. Request to grab the individuals and put across the bars. the WhatsApp no [protected]. I am not checking those guys as they might alert. please stop them. I am attaching the detailed conversation also for your information. Request to please arrange a refund of the amount.
                                +1 videos
                                Flipkart customer support has been notified about the posted complaint.
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                                  A
                                  abhi8686
                                  Aug 16, 2023
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                                  Address: Kondapur Hyderabad 500084

                                  This all began with a purchase of MI tv online worth 30000 which stopped working blank screen

                                  Flipkart, who happens to be competitor to Amazon . (Good joke ) started selling fake products like MI and fake commitments and warranty by Jeeves which is also part of Flipkart .. raised an issue about the warranty I bought from Flipkart which is Jeeves and sold by Flipkart, it’s a fraud company cheating people in the name of extended warranty of 3 years but never clear costumer issues . I have been chasing Flipkart and Jeeves for the past 2 weeks now, and none has responded and reached my place to resolve the issue .. does Govt also has some share in this looks like things happening constantly and no resolution has been taken . So they are cheating customers openly . And you guys doing nothing ?, wake up guys this is a serious offence and should have taken care long back
                                  Flipkart customer support has been notified about the posted complaint.
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                                    G
                                    Gupta Dipankar
                                    from Hajipur, Bihar
                                    Aug 16, 2023
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                                    Flipkart ne Mujhe ek Kharab Laptop Jis par Dent aur Screen Body Bend hai Deliver kiya hai. Flipkart se Replacement maangne par ye log Open Box Delivery ka Bahana Bana ke Customer par hi Blame karte hai...Agar koi Customer 51k ka Saman kharid raha hai to usko ek Genuine Product ka poora haqq hai lekin Flipkart Is chij se Mana kar Raha hai. Mai Bas Itna Kehna chah raha hu ki Hamesa Customer Galat Nhi hota.. Inke Delivery agents Wait karne ko bilkul ready nahi rehte hai...wo Otp ke liye Turant bolne lagte hai...sirf Itna check karwate hai ki Product jo Order hua hai wahi hai...Uski Condition check Karne se pehle hi Otp le k Bhag jaate hai ...
                                    Mai Bas Flipkart se itna Demand karta hu ki Mujhe Mera Laptop Replace Kar ke De.
                                    Aug 22, 2023
                                    Complaint marked as Resolved 
                                    This Was the 2nd Complaint coz the Flipkart was Taking time to process my Complaint Request but they have solved my problem. Thanks to the Consumer Forum and Flipkart
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Jas2
                                      from Greater Noida, Uttar Pradesh
                                      Aug 16, 2023
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                                      I was fooled to make a payment of Rs 496 for redmi note 9 pro max. Please help me to return my money asap. I apologise for my mistake.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Jas2
                                        from Greater Noida, Uttar Pradesh
                                        Aug 16, 2023
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                                        Website: Flipkart lite explore plus

                                        I was fooled to make payment of Rs 496 for redmi note 9 pro max on this site link. I apologise for the mistake. Please help and return my money.
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