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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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S
Aug 15, 2023
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Hi team,
My order id is: OD[protected],

My product delivery was on AUG 11th, I called Ekart delivery person, he told that order was out of delivery and will deliver by the end of the day,

Again I called the delivery agent and he told me that the vehicle was not available and will be delivered the next day,
but till now I didn't receive my order, they tortured me.

Your customer care people is not worth to assist customers, either they will put on hold or they will advice to wait, i waited for 4 days but still my order was not delivered,

One of the supervisors advised me to cancel the order, why should I cancel my order? Who is she to advise me?

I cancelled my plans to wait for my order, who can compensate for that?
Such a worst service you people are having.

I want my order in prior and you have to compensate me for cancelling my meetings just because of your order delay.
Flipkart customer support has been notified about the posted complaint.
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    Kannuu543
    Aug 14, 2023
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    I want to return a product. I mistakenly put wrong reason so i cancelled return request so i can again return request but request is still under process since 6 days and i am not able to return product..
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      S
      Sunita sanki
      from Coimbatore, Tamil Nadu
      Aug 14, 2023
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      Address: 99,ponnaiyaraja puram, Gandhi park, cbe - 641001

      We ordered 12 items from flipkart grocery and paid the entire amount but received only 11 items and 1 item is missing. It would be great if you either deliver the 1 item or give a refund for that particular order. The order I'd is OD[protected]
      Flipkart customer support has been notified about the posted complaint.
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        U
        Uwani939
        Aug 14, 2023
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        I ordered the mobile on flipkart, it was supposed to delivered by 9 aug but i did not get it
        Flipkart customer support has been notified about the posted complaint.
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          R
          Ramanjakhar
          from Chennai, Tamil Nadu
          Aug 13, 2023
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          Address: CHENNAI

          Sir I placed a order from flipcart on 8th aug
          Stil it is hold, it's confirmed by Flipkart team it is pending from seller end.

          It is requested that plse confirmed my order as soon as possible

          Regards
          Raman
          XXXXX21818
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            V
            Veer1997
            from Navi Mumbai, Maharashtra
            Aug 13, 2023
            Aug 26, 2023
            This thread was updated on Aug 26, 2023
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            Website: flipkart.com

            My Name: John Luther
            My Phone No.: [protected]
            My Address: Arihant Amodini, Taloja, Navi Mumbai, Maharashtra
            Pin Code: 410208

            On 6th August 2023 I raised a return request for the product "NAVIFORCE 9197 Fashion Sport Quartz Analog Digital LED Military Waterproof Wrist Analog-Digital Watch - For Men",
            with Product ID-OD[protected].

            The return request was raised on the same day as the product was delivered, and Flipkart offers a return for every product for a period of 7 days, and I raised the return on the very same day this product was delivered, but still Flipkart is cancelling my return. As of now, I have raised a complaint more than 10 times for the same product for the same reason, which is Flipkart is cancelling my return request.

            I wish to return this product because the watch I received is too big and I cannot wear it. Every time I raise a complaint, Flipkart gives a resolution date which is 4 days later than the date the complaint is raised. However, soon after 24 hours, Flipkart cancells my complaint without calling me or giving me any resolution at all.

            I want this product to be picked up immediately by Flipkart, or else I will raise a complaint at the consumer court as well because as I mentioned earlier, this product is still under the return policy and Flipkart will have to take responsibility for it.

            I am sharing images of the complaints I raised.
            +6 photos
            Flipkart customer support has been notified about the posted complaint.
            Aug 15, 2023
            Updated by Veer1997
            Yesterday on the 14th of August 2023, at 06:00 pm I received a call from the Flipkart team and they told me all the processes to unblock my blocked account and raise a return request will be completed in the next 30 minutes. Unfortunately, it's been 24 hours now and I am neither able to access my account nor a return has been raised yet.

            I request you kindly take the necessary action immediately and help me with a proper solution, as Flipkart is doing nothing to resolve this issue.
            Aug 16, 2023
            Updated by Veer1997
            Hi Team, Flipkart is doing nothing to resolve this issue, they are simply giving me a new timeline and asking me to wait more and more and still when I raise a complaint, Flipkart is closing it immediately without giving any resolution at all and sends me a link to share my feedback. Kindly check the images I shared. If this keeps on going like this, I will raise a complaint at the Consumer Court.
            Aug 17, 2023
            Updated by Veer1997
            Dear Team, I submitted this complaint on the 13th of August 2023 on your website, it's been so many days and no one from Flipkart has contacted me until now. Kindly do something or else I will have to move to the Consumer Court.
            Aug 26, 2023
            Updated by Veer1997
            I have not received any resolution yet.
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              A
              ankit3890
              from Gorakhpur, Uttar Pradesh
              Aug 13, 2023
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              I have order Mobile phone from Flipkart on 2 Aug, and the delivery was expected to 10 Aug but today is 13 Aug and I have not received my order. And when complain to customer support they are saying that i will it by 17 Aug. But now it is of no, I want my money and they are not cancelling my order.

              Please help in getting my order cancelled and provide my refund.

              Order id- OD[protected]
              Tracking id- FMPP[protected]
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                Gaurav parasar
                Aug 13, 2023
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                I am facing this issue past some months before that i successfully order items but now Flipkart shows out of stock on all products why... Solve it
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                  S
                  Soumitro.m
                  Aug 13, 2023
                  Resolved
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                  Resolved

                  I have been purchasing goods from Flipkart since several years. I am a premium plus member. I recently purchased purchased a roti maker from Flipkart. This was my second roti maker. But I am utterly disappointed by the service of the roti maker. Primarily, the roti maker lacks safety measures like ISI mark.
                  Secondly, the finishing of the chapatti is very pathetic.
                  I want to return this product and get the refund. But unfortunately, there is no refund option. Only replacement option is there.
                  Despite complaining several times to the Flipkart executive they are arranging replacement for my product.
                  I told them that I want refund but then also they are doing replacement. If the product is intact with price tags and original packaging, I don't understand why the seller is denying refund. Will the product get ISI mark after replacement?Why will I take the same product again which is full of cons.
                  I shall be grateful if Flipkart arranges some provision for refund .
                  My phone number is *[protected]*.
                  +3 photos
                  May 5, 2024
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
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                    Soumitro.m
                    Aug 13, 2023
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                    I have been purchasing goods from Flipkart since several years. I am a premium plus member. I recently purchased purchased a roti maker from Flipkart. This was my second roti maker. But I am utterly disappointed by the service of the roti maker. Primarily, the roti maker lacks safety measures like ISI mark.
                    Secondly, the finishing of the chapatti is very pathetic.
                    I want to return this product and get the refund. But unfortunately, there is no refund option. Only replacement option is there.
                    Despite complaining several times to the Flipkart executive they are arranging replacement for my product.
                    I told them that I want refund but then also they are replacing. If the product is intact with price tags and original packaging, I don't understand why the seller is denying refund. Will the product get ISI mark after replacement?Why I will take the same product again which is full of cons.
                    I shall be grateful if Flipkart arranges some provision for refund .
                    My phone number is *[protected]*.
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                      R
                      Rajpusd
                      from JAMMU, Jammu and Kashmir
                      Aug 13, 2023
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                      Address: H. No. 42 Lane no 4 ishwar nagar udheywala
                      Website: Flipkart lite explore plus chhaya chaudhari

                      Order for sony ear buds and made payment through UPI account but order not received and name appears in UPI is Ravinder Singh and website chhaya chaudhari
                      +1 photos
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                        M
                        Mahesh51348
                        from Jhansi, Uttar Pradesh
                        Aug 13, 2023
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                        Address: Flipkart Internet Private Limited,Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India
                        Website: www.flipkart.com

                        मेरा ऑडर फिल्पकार्ड ने Out of delivery area (Pincode-Address mismatch) बता कर कैंसल कर दिया जब मैने pincood चेंज पर दबाया तो सीधा ऑडर कैंसल कर दिया

                        कॉल [protected], gmail, [protected]@gmail.com महेश मेरा ऑडर किसी को ना दे उसमे ऑफर था में फिर से ऑडर कर दुगा या मुझसे संपर्क करने की कृपा करे नही में ऑडर नही करुंगा
                        मोबाइल gt 10pro Kiya tha ऑर्डर आईडी - OD[protected] फिलिपकार्ड और उसी PINCOOD पर

                        284120कई ऑडर डिलीवर किए थे इस बार गलत बता दिया उसमे 6600का एक्सचेंज था oppo A16 और पांच हजार ग्राहकों में पहले था शायद मेरे मोबाइल gt 10pro[protected]: 00pm लांच होना था मेने 1मिनट पहले ऑडर कर दिया था जो मेरा ऑडर कानफोम 12:03 हो गया था जिसमे ऑफर था

                        gem pad the sath me offer or bajaj emi me tha uski अलग समस्या होगी मेरे साथ me mujhe mera ऑडर दिया जाए सब के साथ और मेने फ्लिपकार्ड को बोला में अपने जिले में आ कर ले लूंगा फिर नही किया अब क्या किया उस ऑडर का पता नही offer 5000 हजार ऑडर पर था
                        +5 photos
                        Aug 22, 2023
                        Complaint marked as Resolved 
                        Frod site
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                          A
                          ankit3890
                          from Gorakhpur, Uttar Pradesh
                          Aug 13, 2023
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                          I have placed order on Flipkart on 2 August 2023 and the product was supposed to be delivered my 10 August 2023. And the product was out for delivery on 10 August but I don't receive any call from delivery agent and the order was not delivered on 10 August after that I have not received any update about my order and today is 13 August 2023 and have I not received my order till now and Flipkart has not shared any contact details about delivery agent.
                          Kindly look into it.

                          Order id- OD[protected]
                          Tracking id- FMPP[protected]
                          +1 photos
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                            R
                            Rahum M
                            Aug 13, 2023
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                            Address: Pune India
                            Website: flipkart.com

                            Dear Team,

                            I am Flipkart 1st Plus members and I am writing to express my deep dissatisfaction with Flipkart the recent shopping experience. Because of my product delay after delivery date of 1 month 6 days and it's still not delivered at the my address and product is forcefully cancelled by Flipkart without my permission. I placed an order for [Peter England Swet Shirt] on [6 July 2023], with the order number [Order ID - OD[protected]] I am extremely disappointed to report that the order was not delivery significantly later than the promised delivery date .

                            The expected delivery date provided at the time of purchase was [11 July 2023], and product is delivered that time. But size issue with the product. So I was exchanged is product and Flipkart is accepted the request will you give this timely. Which I had planned my schedule around. However, I was shocked to find out that the delivery was delayed by [1 Month 6 Days] days, and the product was still 13 aug 2023 not delivered.

                            This delay has caused me significant inconvenience and frustration. I had chosen to purchase from Flipkart based on the reputation for timely deliveries, but this experience has shattered my confidence in your company's services. I had made arrangements and commitments based on the promised delivery date, which were negatively impacted by this delay.

                            I kindly request to everyone don't buy any product on Flipkart. I expect a prompt response with an explanation for the delay and the steps being taken to ensure such incidents do not repeat.

                            Thank you for your attention to this serious concern.

                            Sincerely,

                            Rahul
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                              Prasath B
                              Aug 13, 2023
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                              I ordered a mobile phone through Flipkart.At the time I ordered a mobile with exchange of old mobile. After, I returned my phone on Aug 1 due to some issue.But till now the exchange amount was received. Each time they committed some date. After they again changed the date to some other dates. Pls help me to get my amount back from Flipkart.
                              Order ID - OD[protected].
                              Flipkart customer support has been notified about the posted complaint.
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                                G
                                Gupta Dipankar
                                from Hajipur, Bihar
                                Aug 12, 2023
                                Aug 13, 2023
                                This thread was updated on Aug 13, 2023
                                Resolved
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                                Resolved

                                Address: Hajipur, Vaishali, Bihar

                                I ordered a Asus Laptop from Flipkart on 7th of Aug 2023 which was expected to be delivered by 11th of Aug but arrived on 12th of Aug. After the delivery I found a dent and Body Bend in my Laptop when I asked for a replacement from Flipkart they denied by blaming the seller that TBL Online sellers doesn't approve of that. There are certain instances when Electronics items gets replaced but they both are Just not listening to my Complaint.
                                +1 photos
                                Aug 22, 2023
                                Complaint marked as Resolved 
                                Flipkart Grievance Team Contacted me on 19th of Aug and Assured me of my Replacement done by 22nd of Aug. Today I received my New Product and I'm satisfied with the product. I'm Thankful to The Consumer Forum and Flipkart Grievance Team for Solving My Problem. Thank you
                                Flipkart customer support has been notified about the posted complaint.
                                See Here it is showing in the app that I'm eligible to return the product till 19th of Aug

                                Received Damaged Product And No option to Replace - Comment #4119102 - Image #0
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                                  M
                                  Madhur224
                                  Aug 12, 2023
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                                  I posted a request for returning a laptop i recently purchased from flipkart. they promised to send a technician by 11th august 2023, still there's no progress . i want flipkart to immediately collect the product and return my money
                                  Flipkart customer support has been notified about the posted complaint.
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                                    D
                                    Dibyanshu Gautam
                                    Aug 12, 2023
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                                    To Whom It May Concern,

                                    I am writing to urgently address a concerning matter regarding a recent purchase I made through Flipkart. I sincerely hope that you can help me find a suitable resolution.

                                    Order Details:
                                    - Order ID: OD[protected]
                                    - Order Date: 5th August 2023
                                    - Delivery Date: 7th August 2023
                                    - Product: HP DeskJet Plus Ink Advantage 6075 Multi-function WiFi Color Inkjet Printer

                                    Issue:
                                    Upon receiving the product, I discovered a significant discrepancy. Despite having ordered the ink tank variant, I received a cartridge type printer instead. This misalignment with my original requirement hampers my ability to use the printer as intended.

                                    Previous Efforts:
                                    I had made two return requests (Return Request No:[protected] and[protected]) which were rejected by the Flipkart seller Mtailmodeecom Flipkart.

                                    Request:
                                    I kindly seek your assistance in finding a prompt and fair solution to this issue. It's crucial to me that I am not compelled to accept a product that does not meet my needs. I urge for a respectful and considerate approach from the Flipkart team throughout this process.

                                    Your understanding and cooperation are greatly appreciated. I eagerly await your guidance and support in resolving this matter.

                                    Thank you for your attention.

                                    Sincerely,

                                    [Dibyanshu Gautam ]
                                    [[protected], E-mail address - divsingh.[protected]@gmail.com]
                                    [Order ID: OD[protected]]
                                    +1 photos
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                                      D
                                      Dibyanshu Gautam
                                      Aug 12, 2023
                                      Aug 12, 2023
                                      This thread was updated on Aug 12, 2023
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                                      I am writing to address a pressing concern related to my recent purchase under Order ID: OD[protected]. I greatly value your dedication to customer satisfaction.

                                      However, it has come to my attention that the product delivered, an HP DeskJet Plus Ink Advantage 6075 Multi-function WiFi Color Inkjet Printer, is not aligned with my initial requirement. I had specifically chosen the ink tank variant to meet my printing needs. Regrettably, I have received a cartridge type printer instead.

                                      While I understand that errors can occur, I kindly request that the Flipkart team ensures that I am not coerced into accepting a product that does not fulfill my intended purpose. My requirement for an ink tank printer is essential, and it's important to me that my needs are met accurately.

                                      I have previously initiated return requests, the details of which are rejected request are follows:

                                      1. Return Request No:[protected]
                                      2. Return Request No:[protected]

                                      Given these circumstances, I am reaching out to you for your understanding and assistance in resolving this matter promptly. Your support is highly appreciated.

                                      Thank you for your attention. I eagerly await your response.

                                      Warm regards,

                                      [Dibyanshu Gautam ]
                                      [[protected], divsingh.[protected]@gmail.com ]
                                      [Order ID: OD[protected]]
                                      Aug 12, 2023
                                      Updated by Dibyanshu Gautam
                                      Subject: Urgent Complaint: Incorrect Product Received - Seeking Resolution

                                      To Whom It May Concern,

                                      I am writing to urgently address a concerning matter regarding a recent purchase I made through Flipkart. I sincerely hope that you can help me find a suitable resolution.

                                      Order Details:
                                      - Order ID: OD[protected]
                                      - Product: HP DeskJet Plus Ink Advantage 6075 Multi-function WiFi Color Inkjet Printer

                                      Issue:
                                      Upon receiving the product, I discovered a significant discrepancy. Despite having ordered the ink tank variant, I received a cartridge type printer instead. This misalignment with my original requirement hampers my ability to use the printer as intended.

                                      Previous Efforts:
                                      I had made two return requests (Return Request No:[protected] and[protected]) which were rejected by the Flipkart seller Mtailmodeecom Flipkart

                                      Request:
                                      I kindly seek your assistance in finding a prompt and fair solution to this issue. It's crucial to me that I am not compelled to accept a product that does not meet my needs. I urge for a respectful and considerate approach from the Flipkart team throughout this process.

                                      Your understanding and cooperation are greatly appreciated. I eagerly await your guidance and support in resolving this matter.

                                      Thank you for your attention.

                                      Sincerely,

                                      [Dibyanshu Gautam ]
                                      [[protected], E-mail address - divsingh.[protected]@gmail.com]
                                      [Order ID: OD[protected]]
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                                        L
                                        Lakhan9999
                                        Aug 12, 2023
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                                        Address: E-141, second floor, sector 57 , Gurgaon

                                        OD[protected] I have purchased a item against this order id and while I want to download the invoice there is no option available.
                                        Flipkart customer support has been notified about the posted complaint.
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