Flipkart Complaints & Reviews

I did order for motog8 plus mobile phone in mid of april 2020 thru flipkart. Though we belong to green zone delivery date keeps getting extended. The latest delivery date is today and no updates on delivery so far.

Order doesn't show any updates on packed and shipped date.

It was approved on 18th april 2020.

The delivery date has been postponed multiple times though the delivery address is in green/ orange zone.

Sir i booked a phone on replacement terms and policy before the lockdown and now after 2 months waiting flipkart send me the phone in lockdown period when most of the people migrate to their home or a new place they don't give any option to change the delivery address i called to flipkart to request to change my delivery address but they didn't help me to do this and all other e-commerce company show their responsibility and provide a link to change the address as they know this problem faces by many of their customers
I request you to provide any link or option in your flipkart moble app to change the address

I placed order for samsung galaxy s9 64gb on 18th march. My order got cancelled reason, "returned by you" without contacting me even a single time on 14th may 2020.

I talked 2 times with the customer care executives and got the response that item will get delivered by 15th may.

Now the phone price is increased by rs.6500/- if i reorder.

I had purchased products worth rs 1360 rs ..later on I had cancelled the product... Flipkart promised me refund by April 23 but they did not refund my money ..
I mad lot of complain but even after that they are not returning my money...
Please take some action and get my money refunded

Order id - od[protected]
I ordered on 6th, my order reached my nearest hub on 11th, it was to be delivered on 13th, but it was not delivered, when i contacted flipkart about delayed delivery, i was assured for next day delivery ie 14th, on 14th it was updated out for delivery and i was provided with delivery agents no.. I called him up & he assured that he will deliver by 4 o'clock, after 6 pm i called him to ask his whereabouts, but he didn't received my calls, also when i contacted support team on chat about the issue, they seemed uninterested. Support executives named kamalpreet & komail.

Flipkart blocked my account without any reason and even without informing me. Now i am facing issues related to claiming warranty as i cannot access my flipkart account and download the respective invoices. Contacted them repeatedly and they assured me unblocking the same, but didn't do that for which even the claim period for warranty is on the verge of end. Kindly look into the matter and offer your support

I ordered quaker oats amounting to rs. 255/- from flipkart on 10/04/2020. Item was delivered on 14/04/2020. When i opened the box i found the packet in damaged condition. I tried calling the customer care on the same day i. E on 14/04/2020 to lodge the complaint about the damaged product received. However, due to nationwide lockdown no customer support executive was available on telephone and the recorded message was requesting to raise the compliant from my orders on the app itself.

I tried to raise the compliant through my orders however, that services also were unavailable due to lockdown. I tried to contact through my chats on 14/04/20, 15/04/20, 19/04/20, 21/04/20, 24/04/20, 28/04/20, 03/05/20 & 06/05/20. Attached are the screenshots of my chats. On 06/05/20 while chatting i got reply saying to write e-mail for your queries. Immediately on the same day i. E 06/05/20 i wrote e-mail informing about the damaged product issue and requested to collect it and refund my money. However, i was shocked to see the reply stating that the product has no return policy and hence the seller cannot fulfill your return request.

Again i sent e-mails stating all the facts and attaching all the relevant screen shots of my chats/proof on 07/05/20, 08/05/20, 09/05/20 & 10/05/20 and even called the customer care twice informing that i was trying to contact but your services were unavailable due to lockdown. Inspite of explaining the whole issue and sending the relevant proof/screen shots of chats still they are not ready to accept their mistake and are saying that the product has no return policy and i am complaining about the issue after 10 days of product delivery and hence we cannot consider the refund request.in past also i received damaged product that was an cat food item and the same was also not having any return policy but since i received the item in damaged condition flipkart has collected the item and refunded my money.

It is indeed very much incorrect to blame the customer when the party knows that the customer was trying to contact so many times but their services were unavailable. If there was no customer care support to take the complaints than why flipkart have started the delivery of essential items. They should have not started the delivery of essentials if they don’t have sufficient staff to take complaints of the customer. I highly object to the replies of flipkart and want my refund at any case.

The order was cancelled but emi was generated never got the refund.
Then Flipkart scammed me and deleted my order history.
Transaction ID is 565724.
I have paid 30000 now but no solution is provided from Flipkart scammers side

Hi i ordered item from flipkart the delivery executive delivered wrong item first on telling him that i have received different item i want my ordered item he return to pickup first item & to deliver correct item. I got my delivery upon checking i find few items bikano navratan mixture& catch turmeric powder missing so i told him instantly but he refused to come to deliver my order told me that he will update missing item at office now flipkart has blocked my account & not given refund of my missing item, 2 packet of bad quality milk for proof pics of bad quality sent to their customer support. I have recordings of talk with delivery guy of incorrect order. Today after my payment of rs. 1250 to them they blocked my account. I want my refund of missing item, bad quality milk & my upi payment refund which flipkart have initiated for amount rs 1250. I am ready to take this matter to district consumer court if not resolved. Kindly take strict action against flipkart for harrashing customer.

My reg mobile no [protected]
Mail id [protected]@gmail.com
I ordered apple macbook air 128/8 gb... On 28-4-19 but i got the another product (Apple iapd) i call to ur team and inform this problem ur team arranges replacement..in replacement time i got the again another product received (Air pods) what i ordered what u provided i dont know?.. I call again and raised the complaint.. Ur team call to me within 24 hours. And...

My account blocked due to unknown rrasons.please fix its been 6 months..and ith now lockdown period.iwant lurchase some products from flipkart.kindly support

Dear Sir,

I Placed order for Ryan Spin Bucket Mop on 1st may. The same was delivered on 6th May but the product was entirely different and very low quality.
i requested for replacement and the same was approved. I got massage that the product will get replaced by 11th May but in the morning Delivery boy informed me that the product received at his office but got instruction from Flipkart not to deliver.
I contacted Flipkart Customer care and they confirmed that no such message given by Flipkart. Product delivery date shifted to 12th May then after 13th May but I not received any delivery intimation via SMS.
Today I contacted Customer Care twice, they committed that product will be delivered by today before 7:00 PM but still not delivered.
I am getting pathetic experience.
Please ensure product should get delivered by 14th May afternoon in any case.
Please arrange a call back of senior executive to whom I can discus about
Reason for delivery of low grade product.
Reason for postponing replacement after commitment.

Regards

Alok Srivastava
[protected]
srivastava.[protected]@gmail.com

I am unable to play any games in flipkart since last 2 months.. flipkart blocked it deliberately for no reason. Please fix this issue at the earliest.

I ordered a set of 12 bottles (1 litre each) of mustard oil from Flipkart. The courier delivered a packaging containing only 1 bottle. When I disputed the delivery with the courier he said such a concern should be raised with Flipkart as he does not know the contents of the box being delivered.

I raised the concern with Flipkart - it has been more than 2 weeks and now Flipkart has said it cannot process the refund as the courier has confirmed that the shipment was delivered in tact. Of course the 1 bottle was delivered in tact... the ### doesnt understand that 11 items were missing.

Flipkart is a total fraud. Save yourself and dont order from Flipkart. Their customer service is pathetic and their agents are ###. They dont even understand the issue. Sellers on Flipkart are fraudsters.

Hlw sir
I have ordered poco x2
On 5th may it was shipped that that day bt afterthat i was not able to track my product that was from flipkart and it was being delivered by ecom express
Pls help me soon

I haven't received my winning Gift Card of 1000 Rs for the playing Kya bolti public quiz program. How can get it please contact me on my phone
[protected]

Mera naam aslam ahamad mere phone pe 30 april ko ek aad aya jisme bahut sare phone per discount dikha ker online kharidne ke liye dikhaya gaya maine us me se ek phone kharid liya jiske liye maine phonepe app se 1800 rupaye katbaker online phone kharid liya na to phone abhi tak aya na hi koi phone aya transaction id hai p2004302034174185873549 hai or phonepe account per naam hai ramesh kol or mobile number hai [protected] jo call kerne per lag nahi raha hai

All i get is dates extended
Date after dates they neevr give solution and all i get is dates in flipkart

Order number od[protected]

All 31 items cancelled as seller was unable to deleiver items

It;s been 30 days now floip kart customer keeps on giving excuse
I fifn;t got refund nor produts

This was there offical email that on 8th i will get money refund
It;s 8th 7:30 pm no refund yet

Hi rahul,

Order id: od[protected]

We are sorry for the trouble, we realize the importance of the issue and i understand this is not what you expected, rest assured, we are working hard to help you with your request.

The seller has initiated refund of rs 7, 934/- and the amount will be refunded in 8 business days and information of order cancellation will be conveyed through sms and mail.

We would like to thank you for your understand and patience in this regard!

Your safety comes first for us and here's what we're doing as a part of preventive measures against covid-19: http://bit.ly/fksms0316

We would love to hear from you, please share feedback about your experience by completing the email survey you'll get shortly.

Thank you for your valuable time.

Hope this helps.

Thanks,
Mohammed naveed n
Flipkart customer support

Hi i a flipkart affliate partner for a long time since 2018. I have already earn some amount in flipkart it will be transfer to me through evg on 28 august, 2018. After that i have earned 2700+ rupees as approved payment. But that payment will not received for a long. I preferred evg payment only. More than 8 months they don't sent the payment. The approved amount will be showing 2700+. After 9 to 10 months i am checking the approved amount will be showing 979 rupees only. I check my payment history no payment they have done for me. I am not receving any evg. Kindly give my payment. My afflicate id is dgupdatei

I am using flipkart since 3 year i used it for my daily needs such as grocery, garments, mobile, electronics etc.
In these year i thought i can trust this and i started putting money in its wallet everything thing was fine but today morning when i tried to login into my account it show me that my account is blocked.
Now there is no way to withdraw my money from the flipkart wallet.
I think that flipkart don't have the right to block it's customers hard earned money illegally.
Please help me in this regard.