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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 987

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S
shubhi bhadauria
Jun 2, 2020
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Booking id: ff[protected]

Yesterday i contacted customer care to use my credit note for the rescheduling flight from blr-lko and i paid fair difference of rs 1600 extra. But i did not receive any booking confirmation.

I tried calling customer care so many time but not able to connect. Please help me on this.

Register phone number: [protected].
Aug 19, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2020
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
Hope to hear from you soon.
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    RanaBasu13
    Jun 2, 2020
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    Address: Sat lake kolkata
    Website: Flipkart exchange offer

    Flipcart has now formed a racket to extract money from customer. Yesterday i am one of the victim of this racket. I ordered an iphone against their exchange offer. Before ordering i entered every details of the exchangeable iphone and then they accepted the order and i paid the amount (Which was quite high) online. Flipcart website clearly explains the condition of acceptance of the exchangeable iphone. Yesterday the delivery boy came (Whom. They name very polished way as ekart delivery executive) and just seeing the phone which i wanted to exchange, he said it can’t be taken and i have to pay the money against this exchangeable phone for which he will not give a receipt also. I asked what is the reason of rejection which he said he will not answer. I said as per flipcart norms the phone is perfect but he went on insisting for the money. I refused to pay and registered complaint with their customer care who said they will take more than one month to resolve. I have recorded the vdo of conversation with the ekart executive which is to my dismay a surprising cheating. Dear friends flipcart is running a big racket now, they take your money, don’t supply as per their conditions and rejects the exchange offer upfront through their delivery boy and asks money without receipt. Please refrain from any exchange offer deal with flipkart. I am taking up the issue in consumer govt portal. I am a senior citizen and perhaps they after seeing i am a senior citizen wanted to cheat more. Pls stop buying anything in exchange offer [protected]@flipcart... They are cheating and earning money through a racket. I attached photo of the delivery boy. Regards https://twitter.com/messages/media/[protected]
    Aug 14, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 03, 2020
    Flipkart Customer Care's response
    Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
    Hope to hear from you soon.
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      C
      cirag
      from Mumbai, Maharashtra
      Jun 2, 2020
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      Address: Filpkart online shopping

      Order id od[protected]
      Vu hd ready led smart tv 8999/-
      Extended warranty 2 year 799/-
      Ordered date thursday 19/03/2020

      Waited almost 3 month for led because of lockdown condition

      As i was not worried about my money and the situation covid 19 was waiting for condition to get normal and get my product deliver

      On may 28/05/2020 i got call from customer care and they updated me thât i will receive product on 31/05/2020

      The customer care guy was so rud and so am i told him that amzon is giving delivery and why not flipkart

      After the call disconnected i was relaxed and hope was on 31/05/2020 but after few hours i got text message thât my order is cancelled and your problem resolved

      I lost my loan procesing fees, wasted 3 months, so bad behavior

      Kindly deliver my product to me or else give me loss
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 03, 2020
      Flipkart Customer Care's response
      We will revert on it.
      Jun 11, 2020
      Updated by cirag
      still waiting for my product
      Jul 07, 2020
      Updated by cirag
      I think Flipkart customer care are too busy that they don't have any answer even after 1 month passed and day by day i am in loss
      Aug 04, 2020
      Updated by cirag
      Still paying Emi even if product not received
      Aug 04, 2020
      Updated by cirag
      Waiting for answer

      Still paying Emi even if product not received
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        N
        Naresh Kumar SR
        Jun 2, 2020
        Resolved
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        Resolved

        I have created flipkart account few years back with a mobile number [protected] few months ago i lost my mobile phone and the number.

        The main problem is when i tried to update my new mobile number, the otp are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. So i can't able to update my mobile number.
        Please do suggest me to update my new mobile number to my flipkart account.
        My flipkart email id [protected]@gmail.com
        Aug 2, 2020
        Complaint marked as Resolved 
        2 years before i loat my mobile. So when i try to update my new number in flipkart with existing number. Its sending otp to old number. So i can't able to change my number, old number got lost. Old number :7094747298 New number :8861882868 Registered Email Id: [email protected]
        Flipkart customer support has been notified about the posted complaint.
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          Kri_tika007
          Jun 2, 2020
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          Website: Flipkart

          I have ordered a set of 4 shampoos, out of which they have delivered only 3 shampoo.
          I had called the executive to complain about this issue five times. They always tell to wait & never gives response to solve this problem.
          They have taken the money for whole product but had delivered only few.
          They cheated us. They always do this & doesn't give response after that.
          On top of that when u call the executive, they tell u to hold & suddenly cut your call.
          Flipkart customer support has been notified about the posted complaint.
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            Yasnim
            Jun 2, 2020
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            I tried to order olay cream 399 and kid mask 200 total 599. I initiated internet banking payments. Amount got debited but order does not placed. Again i tried doing the order it got successful. I do not see any refund till now for the 1st transaction attempt. See the bank statement attached. Kindly do the refund.
            Flipkart customer support has been notified about the posted complaint.
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              praveen12885
              Jun 2, 2020
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              Resolved

              Address: Shaktinagar, sonbhadra (up)

              I am order seagate barracuda 2 tb desktop internal hard disk drive (St2000dm001) rpm=7200, on 23.05.2020 & delivered me seagate barracuda 2 tb desktop internal hard disk drive (St2000dm005) 5400 rpm speed, item is showing no return policy, but item is not my description fullfill. I am return request through customer on 29.05.2020. My return canceled & account blocked on 30.05.2020 23.00pm.
              Aug 6, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 03, 2020
              Flipkart Customer Care's response
              We'd like to let you know that your recent order OD[protected] has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                Shariz
                Jun 1, 2020
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                Have ordered samsung s9 plus and they had delivered me samsung s9. When i requested them replacement of the product they had informed me that they will replace the product with in 3 days and in these 3days there is no response from the team and when i asked about this situation they asked extra 24 hours for the replacement. And after that 24 hours they requested another 72 hours extra time for the replacement and they repeat same process took extra 48 horus. When i contacted about this issue they informed me that the replacement is approved and it will take 48 hours for the update in the flipkart app. And today i. E.[protected] they have informed me that the product is out of stock and your product can't be replaced. But when i came into the flipkart account it is clear showing the product is in stock
                Flipkart customer support has been notified about the posted complaint.
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                  Shariz
                  Jun 1, 2020
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                  Address: [email protected]

                  I have ordered samsung s9 plus and they had delivered me samsung s9. When i requested them replacement of the product they had informed me that they will replace the product with in 3 days and in these 3days there is no response from the team and when i asked about this situation they asked extra 24 hours for the replacement. And after that 24 hours they requested another 72 hours extra time for the replacement and they repeat same process took extra 48 horus. When i contacted about this issue they informed me that the replacement is approved and it will take 48 hours for the update in the flipkart app. And today i. E.[protected] they have informed me that the product is out of stock and your product can't be replaced. But when i came into the flipkart account it is clear showing the product is in stock
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 03, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
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                    Ashique Ali Bablu
                    Jun 1, 2020
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                    Address: Ashique Ali 117 ka Bhulia Bazar,Bhagat Tola Utter Pradesh, Madarsa azad islamiya bhulia bazar. Kushinagar District Uttar Pradesh - 274409 Change Phone number: 9935821239, 9793851601

                    I bought baby study table and chair, which was to be delivered on may 29. Still not done yetdelivered
                    Flipkart customer support has been notified about the posted complaint.
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                      RohitChani
                      Jun 1, 2020
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                      I ordered realme 6 pro (Lightning blue, 64 gb) mobile on 21 may 2020 product is deliverd on 27 may 2020. Realme 6 (Comet white, 64 gb) is in the delivered box. Mrp of realme 6 pro is 17999/- & mrp of realme 6 is 13999/- i placed return request on 27 may 2020. No respose from them till now.
                      Order id - od[protected]
                      Refund requested refund id:[protected]
                      Flipkart customer support has been notified about the posted complaint.
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                        matha1989
                        Jun 1, 2020
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                        Now a days Flipkart coming in a big brand cheater list. Since I ordered AC before placing order it self checked expected delivery date as 28th May 2020 but today date as 01/Jun/2020. I am calling daily basis to their customer care number [protected] they are simply telling they don't have update on the product status they forwarded into respective back end team. After that also i did not get any update note here i paid full amount to them.

                        Order Number : OD[protected]

                        Please make this company in one of the cheater list and escalate it to flipkart.

                        I tracked in EKART logistics page too displaying it arrived near by Hub(Sivakasi) on 26th May 2020 12:25 PM as per EKART logictics page tracking . I went directly to sivakasi on 01st June 2020 today since it is very near by my delivery address, why they didn't delivery it and asked them they said there is no package they received from their end.

                        So i came here to raise customer complaint here to escalate it, COVID-19 time money itself a big problem for us. But i paid full settlement for them to get a product they are irritating me and creating hyper tension to me in their customer care people answers.

                        Please review attached screenshots and do a needful action with flipkart.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 02, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
                        Jun 06, 2020
                        Updated by matha1989
                        Received some emails and sms texts like resolved by 2nd Jun, 4th Jun, 5th Jun, 6th Jun and today(6th Jun) I got again sms/email as like will be resolved my issue on 8th Jun 2020. But my order placed date as 24 May 2020 and at placing order the expected delivery date as 28th Jun 2020. Now the dates gone and keep going I did not get my product which is ordered with full payment. I needs quick solution on it.
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                          Vivek@721721721
                          Jun 1, 2020
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                          Resolved

                          Ordered asics shoes from flipkart order no. Od[protected] but received different pattern of shoes. I request for return but flipkart cancel return request saying that the seller will not be able to fulfill your return request for the item.in case you need any product related assistance plz contact the brand.
                          I want return as product is not same as shown in pictures. Plz help
                          Mob. [protected]
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 02, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
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                            Vivek12345678
                            Jun 1, 2020
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                            I ordered asics shoes from flipkart order no. Od[protected] but received different pattern of shoes. I request for return but flipkart delaying the matter saying we will get back to you later i'm facing so much trouble and harreshment i never face soo much trouble as i face since 8th march first they said due to covid 19 we are unable to help you now they said the return time period is over.
                            I want return as product is not same as shown in pictures. Plz help
                            Mob. [protected]
                            Flipkart customer support has been notified about the posted complaint.
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                              abhishek mahapatra
                              Jun 1, 2020
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                              My flipkart account has been deactivated due to more number of cancellation.
                              I am sorry for this and i will not repeat the same. Please reactivate my account.
                              Please. I request for reactivation of my account.
                              Flipkart customer support has been notified about the posted complaint.
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                                Kamleshmehta.cg
                                Jun 1, 2020
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                                I booked tickets from Pune to ranchi via Bangalore due to government rule flight cancel and i got the amount in use credit sell while i try to book other flights and use the credit sell unable to use

                                How to use that amount

                                You will find tickets details.

                                Already try connect with them over phone ca no solution can you please help me out.
                                Flipkart customer support has been notified about the posted complaint.
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                                  Anon1234567890
                                  Jun 1, 2020
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                                  Resolved

                                  I have a flight PNR: ALBZ6N through Flipkart for an Indigo flight which was cancelled. The amount was blocked by Indigo as a credit shell. But I am unable to use it on Indigo as it says I have booked through Flipkart. Flipkart has no option to use the credit shell of Indigo as MMT does and is not responding to any of my emails or calls in this regard. There are also no policies for usage of credit shell on Flipkart. I want Flipkart, as the travel agent, to process my credit shell so that I can book an Indigo Flight.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 02, 2020
                                  Flipkart Customer Care's response
                                  Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
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                                    Kamaldeep Duseja
                                    Jun 1, 2020
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                                    Tried calling toll free no and also e mailed the invoice that clearly shows discrepancies but e mail was not received as the add has changed and customer care is sending msgs of not being able to contact which is just a sham
                                    Kindly resolve the matter
                                    Flipkart customer support has been notified about the posted complaint.
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                                      sachin_baluni
                                      Jun 1, 2020
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                                      Hello sir,

                                      My name is sachin baluni i have registered my flipkart with [protected].

                                      Flipkart block my account and give a reason to me that i return products, one thing i want to clear with all the marketplace that if we don't get the thing which i paid for then obviously we are able to return the product with in the return policy days.

                                      Thanks and regards
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Anusuya Tudu
                                        from Muzaffarpur, Bihar
                                        Jun 1, 2020
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                                        Address: Raigarh

                                        I have done payment twice, first one being technical error transaction named orthpg 365287flipkart mumbai. Please look into the matter. And return the money.
                                        Flipkart customer support has been notified about the posted complaint.
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