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Flipkart Complaints & Reviews

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Updated: May 15, 2026
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Flipkart reviews & complaints page 987

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M
Mushkeen
Jun 4, 2020
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My seller account on Hold not reactive

Hi Team,
I had open a seller account on Flipkart in year 2018 and I had started selling product in beauty category. So I was selling Facial Kits. I was selling different brand facial kits. There was a brand Shahnaz. I was a new seller for ecommerce selling.
After a year suddenly Flipkart hold my seller account without any notice on 3rd May 2019 and view reason "listing inactive-fake". For reactivate this account I have to...
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Juhi Shahsharma
Jun 4, 2020
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My flipkart account is having cardless credit facility, due to some technical issues no payment link and bill is provided every month from last November 2019.I have complained several times but no resolution is provided. I was ready to pay all due amount but no action taken by flipkart. Due to all this I was told to pay penalty and I have recently checked my cibil, your such delay effected my cibil and dropped down my cibil score due overdue amount exist.All these actions not only affecting me mentally but also financially its ruining my financial image.this is my last call for flipkart after this if proper action not taken I m bound to go to consumer complaint.For your convenience my complaint references ID is IN[protected].
Aug 9, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2020
Flipkart Customer Care's response
We will revert on it.
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    Shriya_nav
    Jun 4, 2020
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    I had ordered an item from flipkart fir 449 rs and then i returned it by 23 may. According to flipkart they processed my refund and it was done to my upi linked account by 29 may. But i checked my upi transactions as well as my bank account statements. The amount is not reflected my account till today i. E. 4 june. Please guide and help
    Flipkart customer support has been notified about the posted complaint.
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      A
      Resolved
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      Resolved

      Dear Sir,

      I have purchased an Air conditioner from Flipkart which was delivered on 25th May 2020. As per the company commitment, the installation of this air conditioner shall be before May 29th. But it has been 10 days that Flipkart have not send any installation person to get this unit installed. I have tired to follow up more than 20 times in this period, but still we didn't recieved any information from Flipkart. The only message I received is "Team is working to resolve this issue and Please wait for today"

      I have requested Flipkart to return this Air conditioner unit and refund the money back, but they not responding to this request. They are saying that there policy is to replace and not return. Hence I request your support into this matter to get it resolved. Below is the order number.
      OD[protected]

      My phone number is +91 [protected]
      My Email Id is [protected]@gmail.com.

      Regards,
      Ashish More
      Aug 13, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 06, 2020
      Flipkart Customer Care's response
      We will revert on it.
      Flipkart chor type ki company hai...they cancels prepaid order itself after two months of keeping money with them, but when customer rightfully asks to return they tell that there is only replacement possible, no return. Worst online portal, don't use.
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        Anamika Rajput
        Jun 4, 2020
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        I have order a item flipkart delivery partner is not deliver it in expected date they increase several time the delivery date at last I am fed up with this so I cancel the item, flipkart block my account, they have not inform about this on calling to customer care no they replying that I have cancel item so its block . I am asking them if you are not able to deliver item than I have rights to cancel it its paid item not a free. My amount on hold because of your negligence, so I cancel item and book from other place then why are you block my account for your negligence.
        Flipkart customer support has been notified about the posted complaint.
        Jun 04, 2020
        Updated by Anamika Rajput
        I wants to unblock my account
        Verified Support
        Jun 06, 2020
        Flipkart Customer Care's response
        Hi, We'd like to let you know that your recent order {OD[protected]} has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
        Jun 11, 2020
        Updated by Anamika Rajput
        Hi,

        I wants to inform you again that last order which is canceled as...
        Order No OD[protected] is canceled by your Seller
        Order No OD[protected] is canceled because after couple of time expected delivery date extended
        yet your delivery partner not deliver the item.
        order No OD[protected] is returned because you have delivered wrong product as it was shown
        Pushup bra in your app but you have delivered T-shirt Bra I HAVE
        ATTACHED IMAGE.

        Here Its clearly showing that all above 3 items have been canceled due to Flipkart Negligence.

        why you have blocked my account for your bad service if you will deliver actual and original product as in time what you promise than no one canceled order.

        Please help me to unblock my Account as there is my some Payment and pickups are stucked.

        Jun 17, 2020
        Updated by Anamika Rajput
        Still i have not get any reply from Flipkart
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          P
          PRONAB PAL (BIKRAM)
          from Kolkata, West Bengal
          Jun 4, 2020
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          Order id od[protected] amount 3999 rs. Pickup is dobe 20 march 2020. Already 85 days over but my refund no provide. I'm flipkart plus member but my problem no solv. I'm verry unhappy your service.
          Mob no - [protected]/[protected].
          Flipkart customer support has been notified about the posted complaint.
          Pls process my refund 3999/ -
          I will many time contact flipkart customar support but no solv my problem.
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            S
            sandeep malve
            Jun 4, 2020
            Resolved
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            Resolved

            Hi,

            Have purchased Realme 6 Pro mobile from Flipkart on 22-Mar-20 which was delivered on 22-May-20 (Delayed due to COVID lockdown). After using couple of Days Mobile restarted its own periodically. For this return request is lodged in Flipkart App. Against return request, Customer Care Executive contacted me to resolve the issue. According to him, I have done factory reset & observed the mobile. Again while working restart issue is not solved hence second return request is Lodged.
            Against second request, Technician from Nagpur visited to home & review the mobile. During his 15 minutes revised Mobile was not restarted hence he advise to take Video once the mobile restart at its own. On the same day mobile against restarted its own hence third return request lodged & Video of mobile restart incident captured & forwarded to concern Technician.
            I have already taken up so much follow with your team but my issue is not solved.
            I request Flipkart to take back this item & refund the amount asap. If Flipkart is ready to replace this mobile with new one, it is ok with me as delivered product is faulty one.
            Please resolve the issue asap & arrange to lift the mobile & follow the refund.
            Request your immediate response
            +1 videos
            Aug 17, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jun 06, 2020
            Flipkart Customer Care's response
            We will revert on it.
            Flipkart chor type ki company hai... when customer rightfully asks to return they tell that there is only replacement possible, no return. Worst online portal, don't use it. Moreover, don't buy Chinese products also now onwards as their quality is very third class.
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              PRONAB PAL (BIKRAM)
              from Kolkata, West Bengal
              Jun 4, 2020
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              I'm flipkart plus member but my account is block.
              Emedeatly unblock my account.

              Understanding my concern
              [protected].
              Flipkart customer support has been notified about the posted complaint.
              Jun 04, 2020
              Updated by PRONAB PAL (BIKRAM)
              Pls unblock my account.
              Jun 04, 2020
              Updated by PRONAB PAL (BIKRAM)
              Pls unblock account
              [protected]
              Jun 04, 2020
              Updated by PRONAB PAL (BIKRAM)
              Pls unblock account
              [protected]
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                Tara Majumder
                Jun 4, 2020
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                I hd bought realme 5 before 2months, and the screen becomes hazy, nothing is visible
                Flipkart customer support has been notified about the posted complaint.
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                  Ajithkumar9839
                  Jun 4, 2020
                  Resolved
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                  Resolved

                  I have bought a bluetooth headphone named soundcore life q10 from flipkart delivered on 28.5.2020 and after using it for 3 days i come to experience the sound output was not upto the mark and also weighed heavier than normal to rest around the neck followed by i have requested the customer support team to help me out in this issue to return the product and kindly provide refund on the same. Initially they were refused to accept the return and also talked to me in irrespective manner and cancelled the return on my product, after sometimes i got a message from them regarding the acceptance of return and full refund for the product after pick up on 01.06.2020. But no wishmaster has come for the return pick up and i called them back again where they assured me that it ll be resolved by 04.06.2020 and today is 04.06.2020 and i don't get any message or call from wishmaster and when i enquired about it to the customer care, they again realloted a date for pick up on 06.06.2020. Now i am receiving a message where i ll receive an update on return pick up on 08.06.2020. Totally disappointed with the service from flipkart. I am not sure when will the return do really happen followed by refund.
                  Jun 6, 2020
                  Complaint marked as Resolved 
                  Flipkart has arranged for a return pick up by June 06th and so I was able to contact the wishmaster and he is on the way to collect the product.Thank you@consumercomplaints.
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 05, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Jun 06, 2020
                  Updated by Ajithkumar9839
                  Issue unresolved: Flipkart has called me yesterday and assured that a wishmaster will be coming today on June 6th for return pickup .So far no one came and when I tried to contact the wishmaster through mobile, he is not at all attending the call so and I have been unable to contact Flipkart also.There is no contact number provided nor they attend to chat service and another time they have given a hope and disappointed again.
                  Verified Support
                  Jun 07, 2020
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble caused. We're writing to you about your Soundcore Life Q10 with Fast Charging Bluetooth Headset with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 07 Jun 20 and will be reflecting in your account by
                  18 Jun 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (5903440319826895506090) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                    J
                    Report
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                    My name is jyoti raghav and they sent me empty box and they cannot give me my refund flipkart cancelled my refund request 5 time and they cannot give me my refund flipkart is cheated seller is retailnet but they cannot give me my refund flipkart is cheater company plz boycott flipkart it stole my money
                    Flipkart customer support has been notified about the posted complaint.
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                      Pooja P M
                      from Kanchipuram, Tamil Nadu
                      Jun 4, 2020
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                      I am unable to play game zone in flipkart. The game zone is not working for games such as snake smash and crazy cannon. The game is stuck and unable to play or load it. This problem arises for two days and i am frequently trying ti play but all in vain. I request to solve this problem as soon as possible.
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                        Sanjay1435
                        Jun 4, 2020
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                        Order id - od[protected], on.20.05.2020 i had ordered sparx shoes and to my horrendous experience what is recieved from. Flipkart is a pair of worn out dirty slippers packed in a sparx brand box. And the most horrible part is that my complaint was rejected irresponsibly. And today i am seeing that my flipkart account has also been blocked.
                        Flipkart customer support has been notified about the posted complaint.
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                          R
                          Ram353
                          Jun 3, 2020
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                          Address: Bangalore

                          I pay money for 2 mobiles in flipkart but i can't see my order and can't receive my order.
                          Flipkart customer support has been notified about the posted complaint.
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                            Subratkumarpusty
                            Jun 3, 2020
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                            Address: [email protected]

                            Flipkart block my account due to maximum return but i fulfill all the terms and conditions of flipkart. My return is maximise due to lockdown but flipkart block my account. My email id is subrat. Pusty. [protected]@gmail.com.
                            My number is [protected]
                            Flipkart customer support has been notified about the posted complaint.
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                              rajat8027
                              from Kharagpur, West Bengal
                              Jun 3, 2020
                              Resolved
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                              Resolved

                              Booking ID: FF[protected]

                              This is to inform that I have not yet received the refund amount initiated by GoAir for my canceled flight on March 20, 2020 (Date of Booking through FLIPKART) from CCU to JAI.

                              It has been many months since and I expected the amount to have reached to me by now. I requested Flipkart to kindly look into this matter but they haven't responded to my emails yet.

                              I have tried calling their travel customer care service but no one has responded. Tired of this, I called their regular customer care service and they have told me that they can't do anything regarding this matter. Such a pathetic service provided by one of the largest E-commerce platforms!

                              Treating loyal customers like this wasn't expected from their end.
                              Jun 8, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Jun 03, 2020
                              Updated by rajat8027
                              This is to inform that I have not yet received the refund amount initiated by GoAir for my canceled flight on March 20, 2020 (Date of Booking through FLIPKART) from CCU to JAI.

                              It has been many months since and I expected the amount to have reached to me by now. I requested Flipkart to kindly look into this matter but they haven't responded to my emails yet.

                              I have tried calling their travel customer care service but no one has responded. Tired of this, I called their regular customer care service and they have told me that they can't do anything regarding this matter. Such a pathetic service provided by one of the largest E-commerce platforms!

                              Treating loyal customers like this wasn't expected from their end.
                              Verified Support
                              Jun 05, 2020
                              Flipkart Customer Care's response
                              Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
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                                Goonhenba
                                Jun 3, 2020
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                                I have ordered a Samsung 192 litre 3 star 2020 model refrigerator on 6/5/2020 and got delivered on 7/5/2020 with damaged product on back side of the refrigerator. On the same day I requested for return of the product as there was no replacement option from seller. After samsung technical team visited on 12/5/2010, return request finally approved by seller on 21/5/2020. The flipkart courier service scheduled the pick up on or before 1/6/2020. However till date flikart courier service have not contacted me to pick up the item. Flipkart it also not responding properly to the issue. I would like lodge a complaint against the flikart regarding delay in the service provided despite repeated email and chat to flikart customer care and grievance officer.
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 05, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
                                Jun 17, 2020
                                Updated by Goonhenba
                                The refrigerator has been pick up on 8/6/2020. But till date pick up status ha not been updated in the system therby resulting in delay refund. Why is it taking so long ? It has been more than 9 days since the pick up. I'm enclosing the pick up acknowledgement slip. Kindly escalate the issue and resolve it at the earliest

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                                  sid.saxena
                                  Jun 3, 2020
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                                  I have booked flight through flipkart but due to covid19 it was cancelled and amount goes to credit shell.. Now i am continuously calling on travel desk of flipkart and the number is not reachable and cutomer care also providing me false information and if today flight ticket was going to booked i want my amount refund
                                  Flipkart customer support has been notified about the posted complaint.
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                                    N
                                    nmangal
                                    from Noida, Uttar Pradesh
                                    Jun 3, 2020
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                                    Website: flipkart.com

                                    Flipkar has become a company of cheats ad liars.. They have all the policies for themselves and nothing for the customer..
                                    1. They dont deliver on time
                                    2. If delivered, they dont keep their promise of installation.. What good a product is if it is lying dead at my house!!
                                    3. They take money and do not delivery service
                                    4. They tell you only lies that this will be done today, today and today.. But never happens..
                                    5. Even if they donot install, they send you messages that the product has been installed.. This is only to cover the return period... They dont even return the product unless its faulty.. Now their engineer will certify the fault.. And the best oart is that engineer never comes... So, in all - its flipkart v/s flipkart and your money is gone... This is simply cheating and 420...
                                    6. They have no escalation mechanism and customer service...

                                    Can some one revert back when my washing machine will be installed.. If you cant do, then refund my money...
                                    Else i have to lodge a formal complaint of 420 against flipkart...

                                    Neeraj mangal
                                    [protected]
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 03, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Mar 08, 2021
                                    Updated by nmangal
                                    Its more than 9 months, you have not got time to revert. Fake company
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                                      Dinesh Kevin
                                      from Hyderabad, Telangana
                                      Jun 3, 2020
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                                      Before lockdown, i had purchased samsung bluetooth level u from flipkart. Which was bad and his sound is not good either. And it doesn't even look original that's why i requested for its return before lokdown but due to lokdown, these people were unable to take it back. And now these people have rejected the return request without any information. I request you to please resolve this issue as soon as possible.
                                      Order id - od[protected]

                                      Thank you!
                                      Flipkart customer support has been notified about the posted complaint.
                                      this is my no.[protected]
                                      please discuss
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