Flipkart Complaints & Reviews

Please i want duplicate invoice copy

Hi,

I had placed an order with flipkart for a poco x2 mobile phone on 17th mar 2020 it got arrived to the hub nearest to me on 21st mar 2020. Due to lockdown it could delivered to me and as all the logistics services has resumed their services in my location the same should be delivered without any further delay. But flipkart is giving me 15 days time to wait and expected delivery by 6th june.

Even i tried to receive the item from the hub/logistics partner near to me but they not able deliver the item as the system is not permitting that. As per them this needs to be rectify from the back end then only the product can be delivered or i can received directly from the hub.

As i am working as a zonal manager with a financial organisation i am doing my most of the task in my mobile phone. As i have already paid and the order is available in the hub near to me flipkart should priotise the delivery and there is no justification for giving wait period upto 6th june.

As per my understanding this is a complete technical/human error of flipkart that backend team has done and i should not suffered for this.

I keep calling to the customer service from last 4-5 days but on one is giving any resolution. I am extremely disappointed with service of flipkart to a flipkart plus member. Even i had received a call from flipkart on 12th may stating that my order will be delivered between 10 days that is 22nd may. I never expected this type of response and false commitment from flipkart.

Flipkart after begging you again and again the technician visit got today. Technician visit is done and the report will be shared to you by the acer. The technician told me the bleeding issue but i want the replacement as to spend 50k is not an issue and also still replacement policy is going on and laptop has the screen bleeding issue so i need the replacement very soon with in approx 2 days. So arrange the replacement very soon as my online classes have started from today and i am unable to attend the classes and also arrange a callback for me from yours side otherwise i will take very strict action against you and this is to inform you that i reside near the police station and i will register the complaint against you and your employees for the late response and the late resolution of the issue. Due to your late response and carelessness i have got health issues becoz of you. I am depressed and panic.

I am having problem with boat bluetooth earphone which i brought from flipkart few months ago. Cant hear in right side. It is gone

I ordered samsung s9 plus mobile on 21st march 2020. But i received a mobile which doesn't on where it has battery issue. The same day i raised the complaint, customer care called me and said within 24-48 hrs it will be refunded. Since replacement is not possible bcoz of covid - 19. But that 24-48 hrs has not yet happened in their bloody watch. How many times i mail the response will be within 24-48 hrs. I have ordered in emi and without using the mobile i am paying the emi.
This bloody company is cheating customers and looting.

Even after these many complaints they are not even caring and some of the customer care executive not even know the problem and simply they will mail saying product you have ordered will reach in few hours.

Product is already received and i need replacement or refund

I have 2 flipkart accounts:

1. With mobile no [protected]
2. With email id [protected]@gmail.com

For the 1st account email id given is [protected]@gmaik.com (It is by typing mistake, pl note - gmaik.com, which does not exist)

Now, i need to delete the 2nd account (Duplicated mistakenly) & use that email id for the 1st account.
How to do it?
Even after deactivating the 2nd account, i am not able to update email id in 1st account - same error: identifier already in use

Pl help to resolve

धन्यवाद thank you,
सादर with regards,
रविशंकर के ravishankara k
[protected]

I'm having account with flipkart user id - [protected]@gmail.com have been blocked on 10 april 2020.
After that i had return the product having order id od[protected] on 22 may 2020. The return request was placed before my account getting blocked so return was successfully.
Since the product was return but i didn't got my money back, as the refund was transferred to gift card id [protected] that is been connected to my account which blocked, so requesting you to transfer my money that is 3099 rupees from gift card voucher to my bank account. I have attached below all the messages related to successful return of the product. If you want any other proof i can provide you with it.

Same problem i'm facing too they are not paying my money, my approved amount is more than 7k. After sending tons and tons of mail at [protected]@flipkart.com till now they not replied me not even once. I also tried to contact on different social media platforms of their official flipkart page like twitter, facebook but as a reply i'm getting is to mail at [protected]@flipkart.com that's it same reply in phone customer care too. They not at all bothered of any customers issue whereas at the same time i'm working at Amazon affiliate too but they always send money time to time, never i had to contact them for any kind of issue. Please help me regarding this i'm very helpless now. I don't know where and whom should i complaint about this. After searching in google i found this complaint page so i'm reporting here. Please help. (Date : 26.May.2020)

Flipkart order lenovo k10 plus date 20 3 2020 but abhi tak flipkart delivery nahi kiya please flipkart ke upar action ligiye order i'd od[protected] name mayank yadav

My Flipkart account is blocked and I have been using it for all my purchases from past 7 years . I have bought mobiles for myself and my family and other home appliances . But I'm surprised to see my account blocked with any warning which surprised me . I have 1650 coins and Flipkart insurances for mobiles and other products. Request you to block my Flipkart supermart purchase but unblock my Flipkart account . So that I can claim my insurances for appliances when required.

I tried to convince the same with customer support many times and later today I had to raise this issue with National Consumer Helpline with docket number mentioned in subject line.

Request you to process this ASAP before I loose hope on flipkart . Amazon is very customer friendly compared to flipkart . But i did a mistake trusting flipkart in between .

Please do the needful as requested at the earliest.

Regarding,
SHAVIK K
[protected]
shavik.[protected]@gmail.com

To whomever it may concern,

I bought skymate shoes on 23 March and placed a return request immediately as the shoes are faulty. Then from next day the lockdown started and flipkart said they will refund my money post the lockdown is over.

6 days back I got an SMS stating I'll get my refund by 6 June and the product will be taken back.

Yesterday I got the update that my refund is cancelled.

I called the customer care and spoke to Prachi, she said the matter is escalated and I shall receive the call from escalation team. No call received yet.

Are you trying to cheat my money? Then let me tell you that I simply want my money back. Otherwise I'll take this matter to consumer forum, media, social media and everywhere. If needed, I'll contact Arnab Goswami or even court. Refund my money immediately.

Without my permission none of you can cancel my return and simply write refund cancelled. I didn't cancel it. The sellers return policy does not include anything as such. Even for a product with defects.

I'm a long term customer of flipkart and I'll not spare this non sense at all.

Refund my money back immediately.

Subhra Pratim Sanyal
+91 [protected]
Mail me at baby.[protected]@gmail.com

I ordered asics shoes from flipkart order no. Od[protected] but received different pattern of shoes. I request for return but flipkart cancel return request saying that the seller will not be able to fulfill your return request for the item.in case you need any product related assistance plz contact the brand.
I want return as product is not same as shown in pictures. Plz help
Mob. [protected]

My order id is od[protected]. I recieved an empty and old bottle of wild stone edge perfume from flipkart which was leaking. I am attaching the images. Just look how pathetically these guys have delivered it. I want my refund or the exchange of exact same product. Any help from consumer court will be appreciated.

Od[protected] just look into this, i order a product on 19th may and the delivery promise date to deliver the product was 23rd may... On 24th may the product reached the nearest hub at night 1:10 pm. But i didn't receive the product on 26th may. Now today is 26th may also i didn't receive it. When can i expect the delivery... If the order has reached the nearest hub then why no one is coming to deliver the product.

I placed an order on cheater's flipkart app for 10 packets of 1kg each thakkar washing and detergent powder but i received only 8 packets in torn package means 8kg only then i contact to so-called customer care services then the representative asked me to file a return/replacement request on flipkart app as i did but i don't received my replaced order yet. And whenever i try to call flipkart's so-called customer care then they act as my voice is not reachable to him/her. Today (26/may/2020 tuesday) is the deadline date for the delivery of my order but still representatives are acting in same way as earlier. I told them that i will file a complaint against flipkart's worst services to consumer complaints dot india then their representative tele me "sure you can go anywhere you want". I think they are making or understood fool a faithful customer.

I have orderderd my phone on 23 of march then lockdown imposed so my product's delivery got stuck. Now why flipkart and truenet commerce is not delivering product they are just saying expected delivery date is 6th june..
Gov has already allowed this type of delivery in all zones. You need about 16 days to deliver a product in delhi, if i didn't get my phone in 1-2 working days then sorry to say i have to go legally. I want to go home but i can't just because of your phone.. Please inform me on [protected]@gmail.com.
If you say then i will pickup my phone from anywhere delhi.. Please do something.

I have purchased air cooler on flipkart on 20th march and without my intervention and without any notification they have cancelled the order on 9th april. I understood the lockdown situation and once after reopening their services again i have booked the same cooler with order i’d: od[protected]. During booking the order mentioned that it will be delivered on 26th may later changed to 27th may and now again they changed 2nd june. Hence i request you to please take necessary action on flipkart team to deliver my order by 27th may.

Hi i have order mask from flipkart but i am shocked to see that mask is returnable chances is that mask has been used while placing order i browsed their website & find all mask are not returnable & placed the order for mask which i find good. After delivery i see seller accept return & find it concern for my health safety, also i find quality not good. So i created return request but delivery executive mentioned wrong update & not done pickup. I raised complain for the same it was out for pickup on 19th may but no pickup done yet. I want my refund of this item. If i own company like flipkart i have refund the amount without pickup as this is concern about health & current situation but they want to pickup the item. Item has not been used till now. Very bad part is that on calling customer care also not helping. Kindly do my pickup soon or refund without pickup as it is too late
& health concern also. Kindly help consumer complaints for resolution as their support not helping.

I am not getting my parcel. I am being given date and date... Plz do the needful as i can get my package as soon as possible.
Firoj mallick
[protected]

My reg mobile no [protected]
Mail id [protected]@gmail.com
I ordered apple macbook air 128/8 gb... On 28-4-19 but i got the another product (Apple iapd) i call to ur team and inform this problem ur team arranges replacement..in replacement time i got the again another product received (Air pods) what i ordered what u provided i dont know?.. I call again and raised the complaint.. Ur team call to me within 24 hours. And says not accepted the seller.. And blocks the my flipkark account also. I call and ask reason.. High number returns in ur purchase history so unable to log.in our flipkart account... Says icall everyday but not use all agents only one word ur is forwared to my backend team but backteam also not solved my problem.. After one month one team was call to me and says sir ur flikart paylater balance was due pls pay... Then i ask how to pay my account is blocked... Ur agent says sorry for inconvenience with in 24 hours ur problem was solved says.. Not 24 hours within 30 min my account also opened.. I shocked what a fraud... Ok i pay balance also i again call ur team says all incidence... Again raised return request ur team but again within 24 hours my again blocked...
I call again & again but no use.. After 25 days delivery boy calls me and says ur flipkart package was ready for pickup.. I dont know.. Anymessages did not comes i call flipkart team but team says.. Unable to check ur account beacuse ur account is blocklist says..in that time i dont know how to solved then asked the courier.. Please tell the product name.. He tells correct details... Then iask receipst but he says not available sir.. After pick up completes one message was coming no problem wait till 24 hours.. Says but did not coming any messages till today also what a flipkart fraud... Actually iam a flipkart plus member akso but telugu agents also not their i request to please provide my refund status...

Team was send me same copy paste messages send me below mentioned but till not solved... Please take action on this company
We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your flipkart account and seller will not be able to accommodate return request.