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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
Complaints 47068
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Flipkart reviews & complaints page 988

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N
Nikhil_Chaturvedi
May 12, 2020
Resolved
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Resolved

I have ordered a mobile phone on 4th may, the expected delivery for that was 9th of may, without any updates the date for changes to 12th of may, today is 12th may neither my device is delivered and also there is no updates regarding the delays.
Aug 12, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 13, 2020
Flipkart Customer Care's response
We will revert on it.
May 14, 2020
Updated by Nikhil_Chaturvedi
Now today is 14th May, I am constantly raising the issues and complaint on Flipkart customer care, still haven't received any update from their side
Verified Support
Aug 09, 2020
Flipkart Customer Care's response
Hi,
We're writing in continuation to your last contact to know the status of your order with order id OD[protected].
While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 18 May by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.
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    G
    gevin g
    May 12, 2020
    Resolved
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    Resolved

    Address: Bangalore
    Website: www.flipkart.com

    I was a regular shopper from flipkart so i got lot of coins.. I saved the coins to redeem it some day.. When is was about to redeem.. My account was blocked. I dont know the reason. No email notification came. I contacted customer executives since last 2019. I was at many cities amd ordered many things.. But now they are asking what you baought,, area pincode id proof.. I submitted everything.. Even now my account is blocked..
    Aug 12, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 13, 2020
    Flipkart Customer Care's response
    We will revert on it.
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      G
      Gomes3
      May 11, 2020
      Resolved
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      Resolved

      Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout Bangalore Bangalore District Karnataka India - 560034

      Purchased an electric razor. Payment was successful but it does not show up in the orders section.
      The razor purchased is this Philips S1070/04 Shaver For Men (Blue)

      Payment was made through Debit card

      Tracking OD[protected]

      Please help resolve this error so that the order can be seen in my orders section.
      May 12, 2020
      Complaint marked as Resolved 
      Order is now seen in my Orders section
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        K
        K S goudra
        May 11, 2020
        Resolved
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        Resolved

        Address: K s goudra gadag

        The material is not as described and it full opposte to description.
        Problems against described.
        1 it is not thick meterial and not three thred stich.
        2 it is not water proff and uv protect.
        3 they not used good buckel. It is not 2inch as mentioned.
        4 mirror pocket is not available only but they mentioned in cover descriptin.
        5 it is full loos to vehicle not fit.
        +7 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 13, 2020
        Flipkart Customer Care's response
        Hi,

        Greetings from Flipkart!

        We are sorry for the trouble caused.

        We regret to inform you that we are unable to fetch any details using the information shared. Hence, request you to share your order ID, registered email ID or mobile number, to check and further assist you.

        Your kind understanding and cooperation are appreciated.
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          D
          Dadatg
          May 11, 2020
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          Address: Flipkart
          Website: Flipkart

          I ordered a realme phone 4g crystal blue, 128 gb on 24th march, 2020. It shown the expected delivery date is 15th may, 2020. But there is no update till now. My flipkart order id - od[protected]. Please inform me that can i get this product on time or not. If i not get it, i have to cancelled this order. Look forward into it & give a reply as soon as possible. Thanking you.
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            _
            __Anchal__Singh__
            May 11, 2020
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            Address: pune

            I ordered jeans on 22nd of october 2019 through the mode of net banking in which amount was deducted but the order wasn't placed so i placed the order again on the mode of cod of the very same day but on the date of delivery i was out of station so i canceled the order but the earlier ordered amount of inr 598.00 has yet not been credited to my account and now i just have the details of debited amount on my net banking history but not in flipkart. Since i have been suffering a lot because of it so i need a solution asap
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 12, 2020
            Flipkart Customer Care's response
            Hi, we are sorry for the trouble caused.
            We are writing about your Order Id OD[protected] for the product "Kotty Skinny Women Grey Jeans".

            We understand that you have been charged for this transaction did not go through if it is deducted from your account of Rs.598.

            Please get in touch with your Bank customer care using the number mentioned on the back of your card as they will be able to assist you further with this.
            May 12, 2020
            Updated by __Anchal__Singh__
            I have already contacted the bank for this but they said that thee amount has been deducted from their side and gave me the proof that the seller has received the amount. I have no reason left with me to push them for my money. the problem has occurred from Flipkart. Give me any valid reason with proof so that I should ask them for my money. attaching the screenshot of my net banking showing that the amount has been received by the seller so I don't have any rights to push the bank for this.
            Jun 15, 2020
            Updated by __Anchal__Singh__
            No updates since then... May i please know why more than 7 months have passed troubling me in this issue still I am not receiving any kind of solution.
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              R
              Raj Valaparla
              May 10, 2020
              Resolved
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              Resolved

              I have ordered a lenovo k10 plus mobile in march 2020. Due to lock down the order was delaying. Recently when i track my order, i found that the order has reached my nearest hub. But suddenly i got a message that refund is processed for my order. I fact i didn't cancel my order. Immediately i contacted the support but not helped. I paid my bill through idfc card and they have charged intrest for the april month. It's all causing by flipkart and i didn't get my order too.

              My order id is: od[protected]

              Please help
              Aug 7, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Dear Sir,
              We regret the inconvenience caused to you. Please write to us at social.[protected]@idfcfirstbank.com with your contact details. Our customer service team will be happy to assist you.
              Team IDFC FIRST Bank.
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                H
                Hitesh. Sabhar
                from Gurgaon, Haryana
                May 10, 2020
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                The order no OD[protected] was expected to deliver as replacement but this poor company does not understand customer problem the product that was delivered on 22nd April was faulty and seller was asked to arrangement of replacement. They just kept on deferring it by 2 days today I am at 10th May. Despite they assured me best services they failed to resolved. Because of these people I could not start my medical treatment for my head allergy which I was suppose to start after shaving the head.
                Flipkart customer support has been notified about the posted complaint.
                May 20, 2020
                Updated by Hitesh. Sabhar
                They have done false close of complaint order I'd OD[protected] yet not replaced
                May 20, 2020
                Updated by Hitesh. Sabhar
                Flipkart and their executives are big liars no purchases should be made from them. They does not deserve business.
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                  V
                  Vivek12345678
                  May 10, 2020
                  Resolved
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                  Resolved

                  Address: VPO Dubaldhan

                  I ordered asics shoes from flipkart order no. Od[protected] but received different pattern of shoes. I request for return but flipkart cancel return request saying that the seller will not be able to fulfill your return request for the item.in case you need any product related assistance plz contact the brand.
                  I want return as product is not same as shown in pictures. Plz help
                  Mob. [protected]
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  May 10, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Aug 09, 2020
                  Flipkart Customer Care's response
                  Hi,
                  We are sorry for the trouble caused
                  We are glad to inform you about your return request of the product has been approved by the seller and the refund has been completed on 13 Jun 20 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance[protected]. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
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                    R
                    Ranjit kumar neta ji
                    May 10, 2020
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                    I have ordered a mobile from Flipkart OD[protected] but my product doesn't deliver till today please deliver my order
                    +2 photos
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                      M
                      mahesh kondakal
                      May 9, 2020
                      Resolved
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                      Resolved

                      Address: patancheru, sangareddy, Telangana

                      Hi sir/madam,

                      Iam chakali mahesh. Iam working for flipkart from 08/19 to present. Recently i had resigned for job in flipkart. But i didn't get salary for my last month that is feb! 20. I want to go with legal actions on flipkart incase i didn't get my salary.
                      Kindly check my details
                      Casper id: 1266717
                      Mail id : c. [protected]@flipkart.com
                      Hyd_ptc_04l
                      +1 photos
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 10, 2020
                      Flipkart Customer Care's response
                      Closing the complaint and it is not related to customer escalation.
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                      11 found this helpful
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                        P
                        Pooja P M
                        from Kanchipuram, Tamil Nadu
                        May 9, 2020
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                        My flipkart game zone is not working for games like crazy cannons and snake smash. The game is not opening for two days. I request to solve my problem as soon as possible.
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                          P
                          Pavan Mehetre
                          May 9, 2020
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                          Website: Truenet Commerce

                          I ordered poco x2 on 24th march yet it not be packed or shipped on other hand my friend ordered same poco x2 on 7th may this packed and shipped 8th may

                          I need my order its emergency for me
                          I am preparing for NEET and i not have any mobile to learn online classes and practice test

                          Please help me for faster delivery
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                            K
                            kpchaithanya
                            May 8, 2020
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                            My flipkart account is blocked due to no reason. please help me to solve the issue. i have contacted the customer care many times but there is no reply from them
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                              R
                              Rahul Shah
                              May 8, 2020
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                              Website: www.flipkart.com

                              Order number od[protected]
                              All 31 items cancelled as seller was unable to deleiver items

                              It;s been 30 days now floip kart customer keeps on giving excuse
                              I fifn;t got refund nor produts

                              This was there offical email that on 8th i will get money refund
                              It;s 8th 7:30 pm no refund yet

                              Hi rahul,

                              Order id: od[protected]

                              We are sorry for the trouble, we realize the importance of the issue and i understand this is not what you expected, rest assured, we are working hard to help you with your request.

                              The seller has initiated refund of rs.7, 934/- and the amount will be refunded in 8 business days and information of order cancellation will be conveyed through sms and mail.

                              We would like to thank you for your understand and patience in this regard!

                              Your safety comes first for us and here's what we're doing as a part of preventive measures against covid-19: http://bit.ly/fksms0316

                              We would love to hear from you, please share feedback about your experience by completing the email survey you'll get shortly.

                              Thank you for your valuable time.

                              Hope this helps.

                              Thanks,
                              Mohammed naveed n
                              Flipkart customer support
                              Flipkart customer support[protected]:36:06)
                              +1 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 10, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
                              May 23, 2020
                              Updated by Rahul Shah
                              NO resolution yet R.s 7934 refund not received
                              hello order number OD[protected] whats status ? am i going to
                              get refund of R.s 7934 Or seller ate money i got
                              scammed ? been 1 month already .
                              May 23, 2020
                              Updated by Rahul Shah
                              tHEY CALL AND HEAR YOUR ENTIRE STORY THEN GIVE YOU DATE OF 1 WEEK SAYING PROBLEM WILL BE SOLVED THEN NO RESPONCE
                              FLIPKART HAS TURNED OUT TO BE SCAMMED COMPANY
                              MY ALL NEXT PURCHASE ARE FROM AMAZON.IN THEY ATLEAST DON;T SCAM U AND REFUND IS INSTANT IN AMazon
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                                V
                                Vikasa Shringeri
                                May 8, 2020
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                                Team,

                                Neither I cancelled this order and nor I returned this order. Could you please fix this technical bug from your end and resume my oder delivery.

                                I am totally disappoined with auto-cancellation of order. This is not at all acceptabled.

                                With Regards,
                                Vikasa Shringeri
                                Mob: +91-[protected]
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                                  D
                                  Dia Entertainment
                                  from Noida, Uttar Pradesh
                                  May 8, 2020
                                  Resolved
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                                  Resolved

                                  I am having worst flipkart experience :-

                                  I purchased a whirlpool ac on 21/03/2020. Order id - od[protected]. The order has not been deleivered yet. While flipkart has already started the delivery of non-essential in orange while i am being given the excuse of lockdown and there is no update on my order from flipkart side at all, all they repeat is the issue has been escaleted, i have no idea to whom they escalate the issue. I have already paid two emi's for this purchase and badly stuck with flipkart. Such an insensible company.

                                  Abhijeet kumar
                                  [protected]
                                  May 10, 2020
                                  Complaint marked as Resolved 
                                  They keep sending email like below but no resolution just keep extending the date. Dear Customer, We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 12 May, 6:52 PM. Thanks, Flipkart Customer Support
                                  Flipkart customer support has been notified about the posted complaint.
                                  May 10, 2020
                                  Updated by Dia Entertainment
                                  The complain has not been resolved.
                                  Verified Support
                                  May 10, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Aug 09, 2020
                                  Flipkart Customer Care's response
                                  Hi,
                                  This email is related to the complaint raised on Social Media.
                                  Thank you for the confirmation that you received the the gift card an amount of Rs. 643 in gift card section of your Flipkart account. As discussed with the team, the refund of Rs. 22753 for Whirlpool 1 Ton 3 Star Split Inverter AC - White order with order ID OD[protected], was completed on 15th May 2020. Same will reflect on or before 27th may 2020. The amount will be refunded back to source as per standard banking procedures.
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                                    A
                                    Animesh_Chatterjee
                                    from Kolkata, West Bengal
                                    May 8, 2020
                                    Resolved
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                                    Resolved

                                    Address: Keder nath appartment,block-b,flat no-17th,kol-700102, P.o-krishnapur

                                    I have ordered theree items and the made payment through gpay. The amount was deducted from my account. But from flipkart giving message ordered not place. I am also attaching the account statement. I need clarification what's going on. When i will get my refund money please let me known. I have wasted couple of times yesterday to chat with their support agent. But my issue was marked as resolved without of my knowledge. How many days will be taking to credit my refund amount. Also sent me the clear message regarding the same.
                                    +2 photos
                                    May 11, 2020
                                    Complaint marked as Resolved 
                                    The deducted amount finally received via GPAY account.
                                    Flipkart customer support has been notified about the posted complaint.
                                    May 09, 2020
                                    Updated by Animesh_Chatterjee
                                    I had long discussion with your support ream today. But I am not convinced at all with his statement. He clearly said that the amount whatever was deducted from account is totally my responsibilities as sellers is not confirm the amount and ordered. So, my question is why flipkart giving such kind of payment methods if they are not able to take responsibility. Also he told me that the amount which was deducted from my account it's my responsibilities if seller not confirmed. This is my horrible experience in flipkart. I also raise concern for payment to gpay.
                                    I request you to please looking into this matter.
                                    May 09, 2020
                                    Updated by Animesh_Chatterjee
                                    I had long discussion with flipkart support ream today. But I am not convinced at all with his statement. He clearly said that the amount whatever was deducted from account is totally my responsibilities as sellers is not confirm the amount and ordered. So, my question is why flipkart giving such kind of payment methods if they are not able to take responsibility. Also he told me that the amount which was deducted from my account it's my responsibilities if seller not confirmed. This is my horrible experience in flipkart. I also raise concern for payment to gpay.
                                    I request you to please looking into this matter
                                    Verified Support
                                    May 10, 2020
                                    Flipkart Customer Care's response
                                    Hi,

                                    Greetings from Flipkart!

                                    We are sorry for the trouble caused.

                                    We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share your registered email ID and mobile number, so that we can accordingly check and assist you.

                                    Your kind understanding and cooperation are appreciated.
                                    May 10, 2020
                                    Updated by Animesh_Chatterjee
                                    I have already shared all the bank statement and ordered details as a attachments. I also drop an email to your customer care.
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                                      T
                                      Turki Gaming support
                                      May 7, 2020
                                      Resolved
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                                      Resolved

                                      Address: Village Muhiuddinpur Tehseel & District Sambhal, U. P.

                                      I have purchased a product from flipkart app for 424 inr. After two days there was a notification that your order was canceled due to high demand of product and money will be refunded after one working day but it is not refunded after so many days later from purchase.
                                      Please solve this problem
                                      Name mohd anas
                                      Date of incident 19 feb 2020
                                      Order id od[protected]
                                      Email id [protected]@gmail.com
                                      Mobile no. [protected]
                                      +1 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      May 08, 2020
                                      Updated by Turki Gaming support
                                      It is showing that problem resolved but I don't recieve my money in my account. I paid 200 from gift card & 224 from phonepe UPI I am providing all screen shots of my transaction but there is no credit amount which was deducted for this order.

                                      Verified Support
                                      May 10, 2020
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Aug 09, 2020
                                      Flipkart Customer Care's response
                                      Hi,
                                      We are sorry for the trouble caused
                                      We are glad to inform you about your return request of the product InEffable quality Original HBS-730 Wireless Headphone Bluetooth Headset Bluetooth Headset has been approved by the seller and the refund has been completed on 11 May 20 and this should have been credited in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance(P2005111231086496215545). If they are unable to help, you may raise a dispute with the bank's grievance department cell.
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                                        R
                                        rahulgarg319
                                        from Jammu, Jammu and Kashmir
                                        May 7, 2020
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                                        Address: Bengaluru

                                        Registered mobile no. - [protected] i have ordered a product (Spotzero by milton royale steel wringer spin mop mop) & on 29/04/20 it was delievered to me & it was a damaged one as there was a crack on its body & for your reference i am also attaching some images of the product. So i forwarded the complaint to there customer care but instead of solving my problem they have blocked my account giving the reason that there were unusual high number of returns from my account & unfortunately i was a flipkart plus member too & my membership was already renewed for the next year too. See if this is the case than my last order which was cancelled, it was cancelled by your side as due to this corona situation you were only supplying essential items & my order was for a non-essential item & please also check my order history too, i have ordered laptops, mobiles & many other things from flipkart & yes i have returned some products but most of the products were from clothing category & i think it is understandable & logically going no one is that much free that he/she first place a prepaid order & than return it & than wait the refund to get credited into his/her bank account & my last order which was cancelled by you was also a prepaid one & it took almost 20 days for the refund to get credited in my account. See man has created all this system so there is always a chance of an error. So thereby i request you to please get it checked & return this product & unblock my account. Thank you
                                        +1 photos
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 07, 2020
                                        Flipkart Customer Care's response
                                        Hi,

                                        Greetings from Flipkart!

                                        We are sorry for the trouble caused.

                                        We would like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                                        Your kind understanding and cooperation are appreciated.
                                        May 08, 2020
                                        Updated by rahulgarg319
                                        I am not at all satisfied with this resolution.
                                        May 09, 2020
                                        Updated by rahulgarg319
                                        You better provide me a resolution or i'll be forced to file a complaint in consumer court.
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