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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
Complaints 47068
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Flipkart reviews & complaints page 992

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R
rohit87raj
Apr 19, 2020
Resolved
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Address: Ward No.-12 Araria (Bihar) Pin-854311

I have a redmi note 8 pro mobile booked on flipkart on dated 18.04.2020 at 10.41 pm according to an offer from my facebook page and haven't got any confirm order id or shipment number after successfully payphone payment, so please i just want to say that please solve my problem and my mobile number is [protected] and payment transaction id - p2004182241321093942862.
+1 photos
May 26, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2020
Flipkart Customer Care's response
"
Hi,
We are sorry for the trouble caused.
We assure you that any offer other than the ones mentioned on our website/mobile site https://t.co/b6147ShmuQ or app is not from Flipkart. Please ignore all such messages/calls received from any other source. Request you to click https://bit.ly/2pIKOKV on the link for more information. We appreciate your understanding
Meanwhile, we would suggest you raise a complaint in the Cybercrime department so that this can be addressed at the earliest.Your kind understanding is appreciated.
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    S
    Sa Ri Ka
    Apr 19, 2020
    Resolved
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    Resolved

    Address: Vellore

    Hi i have entered the otp for the online purchase of my sbi card after few seconds it came as error with the bank and the transaction was declined but i received a message of (Sbidrcard x4322 used for rs50000.00 on18apr20 at89050527 txn#314691 if not done fwd this sms to [protected]/call[protected]/[protected] to block card) which was not at all done by me an the amount was also irrelevant to my purchase please refund the amount deducted as it was not done by me
    +3 photos
    +1 videos
    May 22, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 20, 2020
    Flipkart Customer Care's response
    Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
    Hope to hear from you soon.
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      S
      swathiharish
      from Mumbai, Maharashtra
      Apr 18, 2020
      Resolved
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      Resolved

      Was ordering redmi pro mobile, which showed summer sale deal of day and check out in 15 minutes. When filled address, name and contact details, it took to payment page, paid via google pay. Have a payment confirmation also
      But not even a message regarding order. Money has been debited from bank accout sbi. Tried contacting customer care, no response
      May 22, 2020
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 20, 2020
      Flipkart Customer Care's response
      "
      Hi,
      We are sorry for the trouble caused.
      We assure you that any offer other than the ones mentioned on our website/mobile site https://t.co/b6147ShmuQ or app is not from Flipkart. Please ignore all such messages/calls received from any other source. Request you to click https://bit.ly/2pIKOKV on the link for more information. We appreciate your understanding
      Meanwhile, we would suggest you raise a complaint in the Cybercrime department so that this can be addressed at the earliest.Your kind understanding is appreciated."
      No order ID and no information yet. Please fine the image attached regarding debit from bank

      money debited from bank but order not placed - Comment #3676524 - Image #0
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        J
        jagannathc
        Apr 18, 2020
        Resolved
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        Resolved

        Address: Howrah

        My india.com domain mail id is registered with few online services and while trying to update with alternate email id the verification code is routing to india.com mail id however as unable to login to that mail id hence not able to pass the initial verification credential. I am in a sitution with no access due to the india.com mail id.

        Please help on this atleast provide access for 1 day so that i can switch all the online email id.
        May 31, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 19, 2020
        Flipkart Customer Care's response
        Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share with us the account details or get in touch with our customer support number[protected].
        Hope to hear from you soon.
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          S
          Saarang3
          from Delhi, Delhi
          Apr 18, 2020
          Resolved
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          Resolved

          I had ordered (Order i’d od[protected] bottles of isopropyl alcohol but i only got one of the two. At the time of delivery i told the courier partner that the order is missing and he asked me to call flipkart. When i called flipkart they told me that there was an issue from the sellers side and i’ll get the remaining order soon. A request was generated and because of the lockdown they could not deliver it. So they told me that i’ll get a refund. Then suddenly i got a mail saying my refund request is cancelled. I tried contacting them many times in the past month but it was of no use. Now to waste my time they are asking me to provide them with some sort of official id such as passport saying that if i want to continue this complaint i need to prove them that i am me? No idea why. They gave a time frame on this to give them an excuse to close this case.
          +2 photos
          May 22, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 19, 2020
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused.
          We would like to inform you that, we had requested for your details and it was not provided within 48 hrs, the return request could not be processed by the seller. In case, you'd still like to return the product, you can create a new return request by clicking here: http://fkrt.it/bqWLi~NN Your kind understanding is appreciated.
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            V
            Vishnu Vardhan Dhandu
            Apr 18, 2020
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            Address: Telangana, Ranga Reddy 501203, Shankarpally.

            I've ordered a fashion product in Flipkart but due to Covid-19 crisis they cancelled my order initiated refund process. It's been two weeks and still they didn't get my money back.
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              R
              ROUBLEPREET kaur
              from Dirba, Punjab
              Apr 17, 2020
              Resolved
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              Resolved

              Sir

              An order himalayas diaper xl has been placed and we were waiting since long time for its delivery.

              But today i received the message that the above order has been cancelled as not accepted. But nor any call nor any delivery man came for the delivery.

              Thus you are requested to resume the order and send us our order od[protected] at earliest.

              Waiting for your reply and delivery of the order no od[protected]

              Thanks and regards

              Baljender kaur
              [protected]
              [protected]
              May 19, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 18, 2020
              Flipkart Customer Care's response
              Hi, ​​​​​​​​​​​​​​​​​​​We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                A
                akash2831
                Apr 17, 2020
                Resolved
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                Resolved

                Address: Banglore, Karnataka
                Website: Flipkart.com

                I am savings account holder (A/c no. [protected]) in sbi branch (001600), kurukshetra university, on 18/03/2020, transaction of rs 52999/- was done by me at flipkart using debit card no (4786xxxxxxxx6934), but on the same day the order done on flipkart was cancelled and flipkart processed the refund vide refund reference no. 74766510081011397128774. And was expected to be credited by 27/03/2020. But till date no amount has been refunded back, in this regard i made complaint on sbi cms portal with complaint id [protected], [protected] but no resolution is provided till date and complaint has been closed. Bank unable to track refund using arn provided by flipkart.
                +1 photos
                May 21, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 19, 2020
                Flipkart Customer Care's response
                We will revert on it.
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                  T
                  Tanianilji
                  Apr 17, 2020
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                  My running Ongoing Issue, which is a mobile related problem, which is a missing item. I just want a resolution of this.this is the first time such a problem has occurred in the mobile. Flipkart is committed to its customer, so I want the resolution to be given soon. I don't have any other issues.
                  +1 photos
                  Apr 18, 2020
                  Updated by Tanianilji
                  Dear Flipkart,

                  what is the reason that your account will be closed if the returns are high? This means that the product that I have ordered from Flipkart, I should not return even if I do not like it. Have you written in your terms and conditions, then tell that the product that you have ordered, in spite of not forcing it, keep it. If the quality of your product is not good, then every customer will return it. I don't think there was any reason to block the account. You should go into the subject unblock the my Flipkart account and give me a better resolution against my product.

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                    L
                    legolas007
                    Apr 17, 2020
                    Resolved
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                    Resolved

                    I have created a flipkart account way long back... Maybe 4-5 years... Since then i havn't updated anything in my profile since then... But recently when i was about to make a donation for covid-19 relief, the system prompted me to confirm my mobile number... And flashed my mobile number and sent an otp. The mobile number it showed was my old phone number which i had used to create my flipkart account. I gave up this number about one year... So right now i don't have any access to that mobile number.
                    I hovered to my profile page and tried to update my mobile number to the newest one. But again the same problem arose... As the system sent the otp to my old mobile number, to which i don't have access, like i have previously mentioned.
                    So it is my humble request to look into this issue and kindly direct me a way so that i can update my mobile number. I know you guys are having a tough time regarding the current situation and also doing a great job from your side to help us out in every possible way. I hope that you people will revert back to me. Thank you.
                    May 25, 2020
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 17, 2020
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We definitely understand your concern. We'd like to inform you, due to a nationwide lockdown because of COVID-19, order deliveries services have been paused. We are actively working to ensure we can serve our customer's essential needs during times like these and hope to resume services soon. Request you to get back to us, once the services will start.
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                      K
                      kaatra
                      Apr 17, 2020
                      Resolved
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                      Resolved

                      Orders canceled by flipkart due to lockdown. refund not credited into source account by april 15th 2020 as intimated. customer service chat bot not responsive. flipkart assured orders.
                      order amount rs.199/-
                      return id
                      [protected]
                      order amount rs.729/-
                      refund id
                      CR2004022132031898025007
                      kindly refund as assured.
                      Apr 19, 2020
                      Complaint marked as Resolved 
                      resolved. thanks.
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                        A
                        AnishSingh222
                        Apr 16, 2020
                        Resolved
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                        Resolved

                        Sir/Madam,
                        Flipkart has refunded money to my Debit Card Bank account.

                        ₹240.0 as refund will be added to your CBI VISA Debit Card 462244******3786 by Apr 09.

                        Return ID -[protected].

                        You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number: 74766510096013826863420 so that they can assist you further.

                        Please, add this Amount in my bank account.
                        In my central Bank account through which I paid to Flipkart and flipkart return me to on Debit card which is linked from my bank account.
                        +3 photos
                        May 24, 2020
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 17, 2020
                        Flipkart Customer Care's response
                        Hi, We are sorry for the trouble you had to go through. However, please send an email to [protected]@flipkart.com and the team will be in touch with you for further assistance.
                        Verified Support
                        Apr 17, 2020
                        Flipkart Customer Care's response
                        "
                        Hi,
                        We are sorry for the trouble caused.
                        We assure you that any offer other than the ones mentioned on our website/mobile site https://t.co/b6147ShmuQ or app is not from Flipkart. Please ignore all such messages/calls received from any other source. Request you to click https://bit.ly/2pIKOKV on the link for more information. We appreciate your understanding
                        Meanwhile, we would suggest you raise a complaint in the Cybercrime department so that this can be addressed at the earliest.Your kind understanding is appreciated.
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                          S
                          from Delhi, Delhi
                          Apr 16, 2020
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                          Payment s not received plz balance refund Karo
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                            A
                            AKHILESH partap
                            Apr 16, 2020
                            Resolved
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                            Resolved

                            I have created flipkart account 4-5 years back with a mobile number [protected]. A year ago i lost my mobile phone and the number.

                            The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i don't have it. This is making me unable to change the mobile number.
                            Please do suggest me to update my new mobile number to my flipkart account.

                            My account id is:- [protected]@gmail.com
                            May 20, 2020
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 16, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
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                              Pradnesh Gawde
                              Apr 16, 2020
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                              I have not applied for Flipkart paylater service.
                              There is loan of 60000 on my name on IDFC first bank, which is created by Flipkart for the Paylater service.
                              I have no outstanding amount on my name in Paylater account.
                              I have asked them to cancel it but they replied it won't be possible.
                              It's clear fraud by Flipkart by using customer personal information and creating a loan on it
                              It's my request to kindly cancel my account as it is reflecting in CIBIL report.
                              +1 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 17, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
                              Apr 17, 2020
                              Updated by Pradnesh Gawde
                              It's been 2 months m trying to close my account but Flipkart customer support team is not responsible me sending me the same mail again ana again.

                              I have not applied for any loan from IDFC first bank for Flipkart paylater account
                              Apr 21, 2020
                              Updated by Pradnesh Gawde
                              I have not received any response from Flipkart for paylater closer procedure. It's been now couple of months. Still no response of closer not account
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                                prashu v
                                Apr 16, 2020
                                Resolved
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                                Resolved

                                I have been a loyal customer of flipkart and flipkart pay later. I have always made the payment on time for a long time now. Now, during the corona lockdown time, i have no money as my business is closed, so, i requested to give some time to pay. However, flipkart doesn't care about and they levied almost 10% of my payment as a fine and harassing me to pay. I deny that i will not pay, i just asked to wait till the lockdown is lifted. But they are harassing me by saying that they don't care about what my situation is. Even after rbi and government is so particular about not putting pressure on customers, this people really don't care. All they want is to earn money, grow their business. Some one kindly look into this and help me get some time to make the flipkart pay later bill after the lockdown.

                                Thanks & regards

                                Prashanth
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 16, 2020
                                Flipkart Customer Care's response
                                Hi,

                                Greetings from Flipkart!

                                We are sorry for the trouble caused.

                                We would like to inform you know that although RBI has permitted banks to grant a moratorium of three months on installments, it is at the discretion of the banks to enable this facility to its customers. In case of any pending bill payment, we encourage you to clear your dues by the due date to avoid any late payment charges.

                                Your kind understanding and cooperation are appreciated.
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                                  Abhilashdeepu
                                  Apr 16, 2020
                                  Resolved
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                                  Resolved

                                  Booking id : ff[protected]
                                  I have booked a flight ticket on march 16 through flipkart travel with above booking id. My flight got canceled and currently i have no idea about the refund of my cancelled ticket. I have send many emails and also called customercare but no reply. I also called the airlines but they are telling that travel agent should do all the necessary steps to refund. I have no idea of what to do. Please help
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 16, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Aug 09, 2020
                                  Flipkart Customer Care's response
                                  Hi,
                                  We are sorry for the trouble caused. Please take authorization from Cx to cancel the booking so that we can raise it to airline for full refund approval. Appreciate your understanding.
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                                    M
                                    Muskan_singh
                                    Apr 16, 2020
                                    Resolved
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                                    Resolved

                                    Address: Firozabad

                                    I placed a samsung level u bluetooth order on 17-march-2020, whose order id - od[protected] and whose price was 2490 rupees, which was delivered to me on 18-march-2020. when i opened the box, i did not receive the product in the box. When i opened my account to apply for return, already my account was blocked by flipkart. when i told the cs team about this, their mail came to me that my account has been blocked due to heavy number of returns. but this was my first order from my account. Cs team generated 1 issue and said to me that by 24-march-2020 you will get resolution. but so far i have not received any resolution nor my amount has been returned to me till now.
                                    Apr 16, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Apr 16, 2020
                                    Updated by Muskan_singh
                                    no steps have been taken by the company to resolve my complaint. company not emailed me nor called me.
                                    i mail to company everyday but no one resolve my problem. currently calling option is close due to lockdown.
                                    Verified Support
                                    Apr 16, 2020
                                    Flipkart Customer Care's response
                                    Hi,

                                    Greetings from Flipkart!

                                    We are sorry for the trouble caused.

                                    We would like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                                    Your kind understanding and cooperation are appreciated.
                                    Apr 16, 2020
                                    Updated by Muskan_singh
                                    I am complaint for my product not my account. Secondary this is my first order then how can u told that my account blocked due to heavy number of return. Seen my actual problem not comment anything. Ok seen my problem and resolve this asap.
                                    Apr 16, 2020
                                    Updated by Muskan_singh
                                    Call me and hear my actual problem not comment anything without hearing my actual problem. Firstly discuss my problem with me by only call.
                                    I think u understand my problem very well, if you not understand my problem then call me for understand my actual problem then give me resolution.
                                    Jun 17, 2020
                                    Updated by Muskan_singh
                                    When will you resolve my problem. Have you consider me mad ? Resolve my problem on ASAP
                                    When will you resolve my problem. Have you consider me mad ? Resolve my problem on ASAP
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                                      Petiwala21
                                      Apr 16, 2020
                                      Resolved
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                                      Resolved

                                      refund not received form 20 days

                                      Address: Agripada

                                      I have purchased mi tv from flipkart and cancelled to due to coronavirus i cancelled it on the 24th of march 2020 and i was supposed to receive the refund on 1st april i have been continuously chatting on the flipkart app and i get a automated reply that the refund has been credited in your account on 1st april my amount is 17999 please help up and receiving my refund...
                                      +1 photos
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                                      devraj basur
                                      Apr 15, 2020
                                      Resolved
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                                      Resolved

                                      Address: Devaraj .b #252,1st N blk, Rajajinagar, Bangalore-560010

                                      There is fraud transaction happened in flipkart site today morning for rs2999, there was flash sale show for the
                                      Iphone mobile, transaction happened through from my phone pe app account of icici bank (Devaraj. B), my phone number [protected] for rs2999 to rahul sahu his mobile number [protected]. Please kindly investigate this and rectify the issue immediately.
                                      Thanks and regards,
                                      Devaraj. B
                                      [protected]
                                      May 19, 2020
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 16, 2020
                                      Flipkart Customer Care's response
                                      Hi,

                                      Greetings from Flipkart!

                                      We are sorry for the trouble caused.

                                      We would like to inform you that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal. Kindly note in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support.

                                      Your kind understanding and cooperation are appreciated
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