Flipkart Complaints & Reviews

Dear sir,

I have purchased a mobile (Infinix hot 4 pro) fromm your site, invoice date is 23.08.2017. The performance of mobile is now not good, there is no charging when the phone is "on" and also the problem in speaker, no clear voice is coming out.
This is for your information and necessary action for better communication in future. The invoice is attached for your reference.

I have bye the mosquito net through flipkart. the delivery commitment is 2nd January, but the delivered on 3rd january. i am awaiting for the courier for receiving the courier, i have taken leave on 2nd january for to collect the courier. i have loss the one day leave. Why can i loss the one day pay.

The company promised me on the time 2nd Jan 2018. On the day I have taken a leave and waiting for the mosquito net. Next day morning I have called the customer care, the executive told me, it's mis routed, due to when the dispatch time pin given wrong, due to your mistake I have taken leave 3rd Jan 2018. Finally I have loss 2 days pay.

How you can satisfied the customer?

Sir. I received above mentioned item. This item is not good.. Not like.. No battery back up.. No cameras quality.. It is old version of 2016.. No double tap for unlock.. Not like.. Hereby requesting for return.. Plese refund my 7249.. And take your device back. It is suggestion that it is better for flipkart as well as sellers don't sell this type old version items.. Image fail down of flipkart in the eye of customer.. Please refund money.. Thank you..

The subject matter under the product id od[protected]Kent grand purifier,)
Has not at all been " installed / commissioned so far.

None of the persons, as stated by m/s. Flipkart, has been turned up till now (17:54 hours of[protected]

False information might has been given by the competent authority, for which it is highly regretted.
For information.

George y
[ dy. Chief electrical engineer/ s. Railway, rtd.
Ct.[protected]]
(The said water purifier is still idle from date of receipt.)

My name ketan saini, i have bought moto e4plus from flipkart, when its deleverd phone was pressed and damage. My replacement discrimination changed by flipkart and due to this my pickup was cancelled or 10 days replacement was over now, no they flipkart custmer service only give me waiting time 24hours to now 72 hours. Plz my replacement proceed soon

I have ordered wella professional enruch moisturizing treatment mask for hair but i received treatment for colored hair with the short term expiry date... the product manufactured in 2016 3rd months with the 36 months validation... it gonna expiry in next 2 months... the product is worth o[censored]sing for about 6 to 7 months... why flip kart cheating the customers like this... pls replace the product or refund the money

Id: od[protected]

I purchased 5 grm gold coin from flipkart.com, i received empty box with out gold coin in it. When i called customer care they are asking me to wait for few days will resolve issue provided 1 date later changed to some other date like wise they are postponing date from past 15 days. There is no resolution provided yet, later i got mail from flipkart saying courier partner sent it properly. When the seller did not keep the product in it and sent it to me how can i get product flipkart has no verification system of getting product. Refund my amount.
My user id: [protected]@gmail.com
Order i'd: id: od[protected]

Ekart executive not delivering the product to the mentioned delivering address. Not only once, but each time they ask to collect or drop the products from the entrance of sipcot it park chennai.
They also mentioned that they were not able to contact me but they called me three times and asked me to collect it where they made a delivery store. When i asked them to deliver in the address, they threatened to cancel the order.

My order id is: od[protected]
Tracking id: fmpc[protected]

Also many times i have mentioned this problem in the feedback form after delivery, it was never taken into account

I ordered a product on 1st december 2017on flipkart site,
While purchasing i informed that i would receive on 18 th dec 2017.
On 18th dec 2017, got an email saying that it is delayed and will be delivered by 25th dec 2017.

On 25th dec 2017 evening, got another email that order is delayed due to courier issue and it will be delivered by dec 30th 2017.

Upon escalating the issue to flipkart customer service and raising multiple incident, flipkart executive assured that it will be delivered by dec 30th 2017
Unfortunately, the story repeated again on 30th dec, saying order is delayed and will be delivered by jan 9th 2018.
I am unable to cancel the order as well.

I think flipkart is doing fraud with customer they are using our money for their business.

Flipkart delivery team keep calling me every now and then saying the order will be delivered very soon.

I had placed the order of flipkart order - od[protected] mi a1 phone on 7th december 2017 from flipkart and i had received the phone on 15th december 2017 after i received the phone from 1st day onwards my phone was not working properly there is defect in the phone. Then i had inform to the flipkart regarding the issue in my phone they gave me the solution to reset the phone and i have done the same.
Even after reseting my phone i am facing same problem in my phone that my phone is not working properly.
Then i again inform regarding the issue of my phone they told that our technician will visit your home in 2-3 days to solve the problem of your phone. On 25th december 2017 technician hasan shah visited my home he saw my phone and told that i will approve your replacement issue. Then on 25th december 2017 at evening i checked my order status and the status was that replacement is rejected, then i call your customer care they told me our concerned team will call you on 28 december 2017 and they also told me that we can't approve your replacement of phone because the technician has report to our team that he don't see any problem in the phone and i am still facing the problem in my phone and your concerned team also told that we can't able to approve your replacement of phone because the technician told that there not issue in phone.
According to your policy if the phone is not working properly and there is defect in the phone then you will give the replacement of the phone in 10 days and i still facing the same problem in my phone it is defective piece.

I have purchased 02 whirlpool 245 l fridge on dt 15/12/17 and as per flipkart kart app need to pay "0" but after place the order amt deducted from credit card and i have complained last 15 days to refund the money but flipkart not able to refund they only excuse we are working and issue resolve as soon as possible my credit card bill due date on 04/01/18 if i will not pay the bill bank charged penalty with intereste

Your query with flipkart [incident: in[protected]]
Order no: od[protected]

I placed an order (Philips trimmer) on 13tg dec. Flipkart cancelled my order but failed to provide refund to date.

I made 25 calls and 10 emails to flipkart so far.

Flipkart least bother to refund my money
Your query with flipkart [incident: in[protected]]
When i made call to customer care, they keep disconnected my call including a supervisor whom i spoke with in mumbai

I ordered a laptop named acer predator helios 300 from flipkart thrice and 3 times the order was cancelled without my knowledge and i was given no proper explanation as to why this was done by the seller (Retail net).

Still i placed the order 4th time and it is not yet confirmed.
I spend 1lakh rupees then i should get some probable solution as well

Seeing other complaints regarding same laptop from same seller (Retail net), i feel he is really scamming people and some strong action should be taken regarding this.

What flipkart cares for is earning money and nothing else, so i request all of you out there to together raise voice against sum scammers!

Flipkart said that I have returned so many items there for my account has been blocked. I have a very good track record and I am sure I have not done anything they claim for. if the product is returned, there must be a good and valid reason. as i cannot access my account. My accounts have redeemed coupen rs 500
Early days they cancelled my orders without any reason.Flipkart have high ego while their business is...
My id: [protected]@gmail.com

I would like to share some thing with you about flipkart fake commitments. I have booked a godrej almirah on 16 oct 2017 (Before 75 days), the product was delivered on 27th nov which was again a delay in delivery from flipkart as per schedule date, they delivered defective almirah. I have raised the complaint on same day to godrej representative who came to give demo. The godrej representative said he will update flipkart about this. But suddenly i received a message from flipkart that product is delivered and demo has been provided. At that time i have called up flipkart and raised complaint on 2nd dec to customer support team of flipkart and they don’t have proper team or process or the technical team. They committed to pick up the product on 5th dec but they have not picked neither amount was refunded. The same fake commitment was promised on following dates too i. E. 9th dec, 12th dec, 16th dec, 20th dec, 23rd dec, 28th dec and 30th dec. Today it’s 31st dec 2017 yet the problem is not resolved by flipkart.
They don’t have proper customer service and they don’t even follow up customers to resolve their issues. Every time i need to follow up them and in return we used to get worse service and it was every time postponed to next week day/weekend. They have never shared the details of the executive who will come to pick up the product and due this they have wasted our time in an expectation that flipkart will pick up the product on committed date but it never happened. They have wasted lot of time of mine and my family by waiting for their service. They are not committed to their service and they don’t even bothered about the customers pain or issue facing through their service. I have worst experience with flipkart and i would never recommend any one of you to purchase any product from flipkart and get into trouble.

Flipkart provides worse customer service fake commitment to customers. Overall it was an worse and bitter experience with flipkart till now. They don’t have technical team and due to this they are not picking up the product nor initiating the refund.

Yesterday flipkart committed that refund will be initiated instantly by 31st dec but nothing happened.
Today after speaking with flipkart executive for more than 2 hours. They have committed to refund the amount by 10th jan 2018 which is expected to be credited in account and this has been initiated today. Why flipkart require 10 more days we have been facing issues since 27th nov 2017 onwards and still they are not aggressive to resolve the customer issue on high priority.

Order id – od[protected]

I ordered a product 11 days back i. E 21st december 2017on flipkart site,
While purchasing i informed that i would receive on 26 th dec 2017, later on once i contacted to consumer executive of flipkart.
They changed date to 28 th dec 2017, still on that date i didn't receive any update and product as well.
So i again tried to reach flipkart, again they promise me to get product within 2 days.
Still i m waiting for product. They are not sure that i would get product on today i. E on 1st jan 2018.
I think flipkart is doing fraud with customer they are using our money for their business.

Hi,
I ordered "redmi 5a (Grey, 32 gb)" phone on 21st december using replacement offer and i have paid 5049 rupees and it was delivered on 23rd december, 2017 their courier boy came and check my buy back phone and found some fault so he cancel order and return my ordered mobile on 23rd december, 2017. I checked my order refund statement on 23rd and found that, "refund accepted and your refund will be transferred to your original payment mode within 6 business days (Bank holidays not included)" but still refund is not done. I had called customer care and they told me that it will be done around 9 january, 2018.

I need compensation for the delay as well as reason, why it was delay.

I hope, i will get refund soon.

(https://www.flipkart.com/order_details?order_id=od[protected]&src=od&li...⇄

Actually i have booked adidas sport shoes. When i get this product, then shoes are dirty and already used by someone before delivered me. I have applied for return with legal reason but flipkart delivery boy denied to pickup the product. I have again applied for returned but this time also return request rejected. I am totally unsatisfied with flipkart due to this behavior. I have returned request with flipkart four times but every time return request rejected. So please help me

Dear sir
I infom you that i booked redme mi 5a (Gole 32 gb) on the order date[protected] as order id - od[protected] as billing name niraj yati but in this phone there is calling problem that means call ended directly without connecting. Jio customer say that this is not support 4g volte phone only support lte. So please this phone replace as other handset.

Thanks ®ards

Niraj kumar
Contact-[protected]

I have ordered skecher shoe on flipkart and i got my shoe within week. But after few days its come to know that shoe is not original skechers its duplicate copy and looking same as original. Its very shameful that india's leading website doing this kind of practice its absolutely wrong with consumer like me. I have paid 6000/- for this product. I want my hard earn money back and need justification from flipkart about this incident. I am sure many consumer got cheated by flipkart like happened with me. I urge to flipkart to please stop this practice immediately, if i will not received satisfactory answer. I will viral this incident on social media like anything and also will take legal action.