Flipkart Complaints & Reviews

Honor 9 Lite (Sapphire... with order ID OD[protected]...the order is placed on 23 jan but still not recieved the shipment details to my num...
P.S The order is been placed by another account...which is not related to the given adress...i want the details of the order...

This is regarding the order with order id od[protected] placed on 18th jan 2018 for an acer predator helios 300 original price 1, 00, 990/- at an offer discount of 61, 379 /-. Now, on 25th jan when i check the order status, there is a notification saying: shipment undelivered due to damage (See attached images). I then called their customer care and the resolution provided was to place the order again. Now, i am certainly not willing to pay 40, 000/- additional for no fault of mine. So, i sent an email asking for a replacement piece and got no response there as well.

I did some searching online on this issue, and i find that customers have faced this issue during the earlier sale period of oct last year, on the exact same laptop, the link provided below has links further pointing to more customers reporting the same (Link:https://www.consumercomplaints.in/flipkart-product-cancelled-due-to-damage...⇄
I urge you to look into this matter with utmost urgency and sincerity, as this is extremely fishy and seems like ekart and retailnet together may be deceiving them.

Dear sir..

Courier boy behaviour is very rough and i returned my product because of courier boy of ecom express..
He ome to my office and said that give me 900 rs..
I said 1st give me parcel nd i'll give you money then he replies that i'm only courier boy.

Courier boy name : chetan chhaiya
Number: [protected]
Email : [protected]

I want to complain for this guy. Please take action from my side.

Regards
Thank you.

Dear sir/ madam
I ordered acer predator helious 300 core i5 7th generation (8gb/1tb hdd/ 128 gb) on 20/01/2018 order id: od[protected]
But till today i do not receive the product. The product i ordered for my son. He is studying in bengalore. But today when i contact your customer care executive they say flipkart is unable to deliver and you cancel the order and take refund. So i am very very unhappy to knew the things.
But i request you to pls deliver the product as earlier as possible. It is very important for me. I refuse to cancel the order order take refund. I ordered the product as per your offer with advance payment. So i need the product not refund. Flipkart have a good will. I am also a loyal customer of flipkart. So once again request you to pls deliver the product in any way. I shall go to bengalore with the laptop for my son.
Regards
Swapan chandra garai
Mob [protected]

I was one the early user of e-commerce during flipkart initial days.
I love to order online and promote flipkart for its varied product offering and quality of delivery service.
But for most of my recent orders, there is always a delay beyond reasons which even its service representative cannot figure out.

Inspite of several calls and emails, there is no response from its support team and neither an acknowledgement of my issue. I almost stopped ordering from this site but wanted to give it a try again.

However i was in a similar issue and sad to tell that one of my product is still not delivered and missed the delivery timeline by over 5 days.

I am depressed and decided not to shop with flipkart again and repent for all my association over last 10+ years.

I bought huawei watch 2 from flipkart after seeing the specifications & compatibility. It was clearly mentioned that it is compatible with ios & iphone but upon arrival, i tried with my iphone more than have the functions were not working. Upon complaining the main manager accepted that it is sellers fault as they have mentioned wrong information on the page & i was told that they would resolve this issue. Today i get a call and was told that they can replace the watch but they cannot refund the money because it is not as per sellers policy. My question to them was if it is not compatible with iphone then what will i do with it and above all its flipkart's responsibility of making sure that seller doesnt submit wrong information & if he does then he should be punished by asking for full refund. Unfortunately flipkarts customer care person mr. Vimal was rude and said i am the last contact we cannot do anything apart from replacement sorry. This is the answer we get from flipkart then why should we promote indian company if they behave like this.

I had placed order for mobile on 7th jan and received in night of 8th jan.
I have opened my box of redmi note 4 device after arriving my home from kerala yesterday and started using the device, sudden of today my device turned off and not powering up.
I have placed order through flipkart me and family are permanent flipkart customer my another number is also associated with your website which is [protected] (Aman sharma). I had purchased many more things from that too i have purchased two devices from thier website from two different numbers, one from this and another from that
I am facing this issue and i want to get it resolved by getting replacement for this faulty product i have called your customer service center also but got very poor response from there, mr. Prathap guided me to drop a mail.
My issue is very genuine thats why i want direct replacement because of the fault from the vendor as he given me faulty device, i was out of city when started using this device yesterday it misbehaved the condition of device is as it is brand new.
I wont go any service centre because of your vendor's mistake and faulty device given by you.
Amazon is providing 20 days replacement policy,
You can reach me on - [protected] (Aman sharma)
Revert awaited and will wait to get it replaced as early as possible.
I just want an replacement for the faulty product handed me over by your vendor thats it.

I bought a hush puppies zeal slip on shoes pair by paying about 3k rupees on 25 dec 17. The order no is od[protected]. The product looked fake / duplicate by the finish when i received it but i trusted flipkart here and started using the product.

I wore it for the fourth day today and noticed in office that the shoe sole is actually getting separated from the leather at the back. I use quite a few hush puppies products...

Dear flipkart,
(1) i have ordered bauxter two sets magnetic balls (5 mm 432 balls) [i. E. Two magnetic cubes (One cube=216 balls)] on 11 jan 2018 vide order id - od[protected] on cod of amount rs. 1544/-.
(2) my ordered item i. E. Magnetic balls was of size 5 mm (Each ball) and product size dimensions was as under:
Product width: 4 inch
Product height: 6 cm
Product depth: 4 inch
(3) my ordered product was delivered to me on 18 jan. When the delivered parcel was opened by me, i was shocked/disappointed to see the delivered item i. E. Magnetic balls. They were not of specific size (I. E. 5 mm each ball) as mentioned by the seller. It is essential to note here that received product i. E. Magnetic cubes (Qty - 02) were not of same size/dimensions as reffered above. Cubes were too small in size (I. E. Less than one inch in width x height x depth).
(4) therefore, a request regarding return of received wrong item was initiated by me on 18 jan and the same was accepted by you.
(5) further, ordered item against return request was again delivered to me on 24 jan. It is pertinent to note that item delivered to me by the seller is again not of same size/dimensions as ordered by me (I. E. Balls of size 5 mm). Also, the items delivered to me 2nd time is the same as was delivered 1st time.
(6) being an old customer of flipkart from a long time, such kind of things are not expected from you/your seller's. Hence it is requested to do the needul and provide me the item of exactly same dimensions as mentioned during my purchase. Otherwise, it is requested to refund my amount. Also, to avoid unwanted harrasment of your customers, it is suggested not to deal with such kind o[censored]nresponsible sellers.
(7) looking forward for early reply...

Moninder singh chahal

This is regarding the order with placed on 18th january order id OD[protected] for an acer predator helios 300 original price Rs.129990 and selling price Rs 99, 990/- offer promotional discount of Rs38611/-. And I paid Rs.61379 through credit card.Now, on 25 th January 2018 when i check the order status, there is a notification saying: shipment undelivered due to damage (See attached images). I then called their customer care and the resolution provided was to place the order again. Now, i am certainly not willing to pay 40, 000/- additional for no fault of mine. So, i sent an email asking for deliver the product. I sent mail to Flipkart as under

Dear sir/ madam
I ordered Acer Predator Helious 300 core i5 7th Generation(8GB/1TB HDD/ 128 GB) on 20/01/2018 Order ifOD[protected]
But till today I do not receive the product. The product I ordered for my son. He is studying in Bengalore. But today when I contact your customer care executive they say Flipkart is unable to deliver and you cancel the order and take refund. So I am very very unhappy to knew the things.
But I request you to pls deliver the product as earlier as possible. It is very important for me. I refuse to cancel the order order take refund. I ordered the product as per your offer with advance payment. So I need the product not refund. Flipkart have a good will. I am also a loyal customer of Flipkart. So once again request you to pls deliver the product in any way. I shall go to Bengalore with the laptop for my son.
Regards
Swapan Chandra Garai
Mob [protected]

I urge you to look into this matter with utmost urgency and sincerity, as this is extremely fishy and seems like ekart and retailnet together may be deceiving them.

Hi sir
Myself Karthik shanmugam from Chennai Kolathur. I have issue with one of my online purchase . I bought shoe from Flipkart on 27 th December 2017 but within 10 days shoe bottom got tored. I was shocked and made return to Flipkart . Next two day executive came and say that product is damaged u ask for refund or replacement sir I will not take and he left.from then I trying for replacement or refund but Flipkart saying as per terms and conditions it's not possible. But while saying they said of 30 days exchange policy.product worth 439rs I used only for 10 days it kept in idle which is totally waste of money this people selling not quality product
Order I'd: OD[protected]

I was booked a Redmi 5A mobile (2gb ram, 16gb room) in Flipkart website at the time of 12pm, and dated 25.01.2018., truenet commerce is the seller, price is 4, 999/-. It shows order placed at the time of booking, then I was received a message from Flipkart nearly 4pm (Cancelled: Redmi 5A (Gold, 16 GB) in your order with order ID OD[protected] has been cancelled. Please check your email for more details.). I didn't get any mail from seller, and also website of Flipkart, I request a call back service from Flipkart. They was called me and they told me it was cancelled from the seller side., Who is the responsible about this. Plz do the justice... Thanking you.

I did order livepure ro from Flipkart and when am ordering this there is recommended product came along with this is balaram prewater filter .
When I received this product at my place got to know this is a fake product .
I called Flipkart for returning this order and give my refund they said this is not under the policy of seller.
If I have to believe on seller why I buy any product from Flipkart will directly go the seller . This is wrong excuse to make a fool of costumers.
Which is not at all acceptable I received and got to know this is fake.and I want my refund customer service people keep on disconnecting my call .
Don't know where. To go know
Totally unsatisfied from services delivered by Flipkart to there user

Hello,
My name is Hitesh
Problem to my account is that I cant login to my account so i decided to change my password, But while changing my password I get an error that it is unable to update our password.
I called customer care to for help but they didnt help me regarding my problem.
As i have to login my same account as i have to return 1 product.
Please help.

I had booked an item on 3rd of jan 2018 with flipkart and canceled it on same day for rs 34999. But refund of the same still not given by flipkart. My credit account got debited but refund not received.

I have written mail and talked with customer care and they are saying that they had refunded the amount to my citi bank card but citi bank is denying any credit received from flipkart.

Order id od[protected] i have been following up with flipkart for the last 15 days but they are not responding.

Tthanks & regards
Parveen parmar
[protected]

I ordered 4 items on flipcart like.. Shoes.. Wall decal.. Microwave oven.. Hair dryer. But every time they missroute the courier and cancelled the order.. And one hair dryer is delievered to an other address which is unknown for me.. I have called the customer care several times but problem not solved.. I paid them through phone pe.. At the time of republic day sale.. Now i cant get any sale time price.. Coz of flipcart mistake

Myself amit gohil. I have bought a clarks gliston shoes from flipkart rs.2699/- which delivered on 13/01/2018. As the delivered pairs of shoes is not fitting to my legs. I booked for 9.5 inch size but left pair of shoes is not fitting to my leg at all. So i waited for few days and tried for exchange but there's no store of flipkart to replace/exchange. I raised the request for refund. Hence flipkart person is denying to accept the refund as they have a policy to return the product within 30 days of delivery.
Kindly refund me the amount from seller as it was not comfortable to me.

Recently i had ordered xiaomi mi a1 with reference to the order number :- od[protected]
The product is not being shipped since 3 days, though the delivery date is approaching. Please ship the product fast.
I've noticed that the seller has done the same to many costumers by delaying the shipping time. Please ship the product fast. Seller :- truenet commerce

I have ordered samsung galaxy on8 on 24th march, 2017.
And i have received mobile handset which is packed in galaxy on8 mobile box.
When i switched on my mobile handset, it also shows galaxy on8 only.

However, when i checked imei of my mobile handset on 18th january, 2018, it shows that the mobile is samsung j7.
Hence, i have complained same with flipkart for it.

Flipkart has accepted the delivery of wrong product and also agree to pick up the product and refund amount charged.
Hence, the wishmaster from flipkart has come to pick up my mobile handset on 19 january, 2018. But he has not accepted it as the charger and earphone look like it is used and cancelled my return request.

I again contacted flipkart and explain the above things, and also suggested to mention the details of my return case. So that the wishmaster does not have any issue with it.

But again when wishmaster came to pick up mobile handset on 22nd january, 2018 and he refused it to pick up as the mobile handset model number is of samsung j7.

Therefore i again share all the related information with flipkart and requested to share it to wishmaster who is going to pick up the handset. So that handset return would be hassle free.
But this time on 23rd january, 2018, wishmaster did not came to pick up mobile handset. Hence, again at 06:30 p. M. On 23rd january, 2018, i contacted flipkart for not picking up my mobile handset. The flipkart customer support executive had assured me that on 24th january, our wishmaster will pick up mobile handset and we have shared all the information to him to complete this pick up.

Now on 24th january, your wishmaster has crossed the limit.
Without visiting my home and without reviewing mobile handset, he had cancelled my return request quoting that the mobile handset is damaged. And above fact has been informed to me by flipkart customer support executive by call at around 05:00 p. M. I have also confirmed that wishmaster has neither visited my address nor reviewed mobile handset.

Now again at 06:00 p. M. Another customer support executive call me and after explaining all the details he informed that we escalate your issue to concerned department, they will reach you can resolve your query.

It becomes harassment for me to deal with flipkart.
Flipkart accept that they have delivered wrong product and also agree to refund me amount. But they did not sent their wishmaster to pick up mobile handset and keep on giving me different dates for pick up to delay or refuse refund of payment.

Hello,

I have ordered a hp pavlion core i5 laptop against order no. Od[protected] on[protected]. I received the laptop on[protected].

When opened the box product guide/operating manual was missing and when tried to switch on the laptop it was not showing anything on the screen. I have verified the same thing by connecting the charger the result was same. It seems the supplier (Maxtech 27, kemani building shop no-3, p. M road mumbai - 400001) have supplies old/used laptop as it not contain any manual or accessories.

This is the worst service from flipkart the product cost is 56970/-.
These people are regularly looting the people in such way, henceforth i cannot trust anymore on flipkart - a fraudulent company.

My humble request to you, please look into the matter seriously.

I am attaching some snaps to your ready reference.