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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1615

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sankar deyy
from kolkata, West Bengal
Jan 17, 2018
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Address: 700157
Website: www.flipkart.com

My order id are - od[protected], od[protected] those order are cancel by me on 11/01/2018 rs-11999+11999 redmi note 4 but not credit my credit card so look at this matter. Refund id:[protected], refund id:[protected] but refund not done by flipkart so look at this matter.
+1 photos
We have order flip cover for mobile phone to Samsung j7 prime delivery date is 11.01.2018 still not received my product in my home
order id is:-OD[protected] dt .02.01.2018
I want my order today
My Flipkart account is showing inactive.I Logged with email Id [protected]@yahoo.com and enter password but it shows inactive contact customer care.Called customer care they said account is active. Please assist.
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    Rounak149
    from Delhi, Delhi
    Jan 17, 2018
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    Address: New Delhi, Delhi
    Website: Flipkart

    I bought Flipkart smartbuy headphone.Now it is not charging.I did complaint on Flipkart number but service is very bad.no service centre in Delhi and customer executive says to go to service centre.they said to leave an email but no reply came.in have done complaint 3-4 times and my headphone is in warranty period also
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      J
      Jas4494
      from Kalanwali, Haryana
      Jan 17, 2018
      Resolved
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      Resolved

      Address: 147001

      I purchased a scan disk sd card 64gb worth rs 1895 and was delivered to me on[protected]. After opening the package i found out the card was broken into two pieces for which i called flipkart customercare and requested for an exchange as they denied the money back. The next day they canceled my request for exchanging the product for unknown reasons without informing me. When i called them after 13 days they said we cannot either replace your product nor can we give your money back just because the time in which i should have called is set to 10 days on their on whim which i as a customer never knew about. This is absolute robbery of a regular customers money.
      Feb 23, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Jan 17, 2018
      NOORU AHAMMAD's response
      Item is order on 28th of December 2017 but received the ites is on 2nd january 2108.Only sending LED light but not send the switches please send it..
      [protected]...

      Jan 17, 2018
      NOORU AHAMMAD's response
      Send the above ordered item

      Verified Support
      Jan 17, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Item is order on 28th of December 2017 but received the ites is on 2nd january 2108.Only sending LED light but not send the switches please send it..
      [protected]...

      robbing people of their money - Comment #2976959 - Image #0
      My phone lost on 22nd December 2017 please trace immediately and send to me
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        P
        Pratyush Shahdeo
        from Dimapur, Assam
        Jan 16, 2018
        Resolved
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        Resolved

        Website: flipkart

        Sir i have bought moto E4 PLUS from the flipkart on 4.01.2018 . the hamdset which is deliverd to me has tha prblm of flactuating screen.I have the job sheet of motorola service which clearly says that the handset is defected.The fliplkart is not replacing it after so many request since the next day of purcahse.I have talked so many times via customer care of flipkart but they are not replacing it. plz help and see over my issue
        +3 photos
        Mar 8, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jan 18, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          S
          Sarfaraj83
          from Jamshedpur, Jharkhand
          Jan 16, 2018
          Resolved
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          Resolved

          Address: Patna, Bihar, 800015

          I bough a samsung j7 max from flipkart on 15th November 17. After 2 days I registered complaint for exchange the product for not proper working. Flipkart customer care staff misguided and rejected my complaint. Still I am facing hanging/ slow working/end button not working problems etc . Even I contacted to samsung service centre. But not fruitful. Such a worst experience & disgusting service. Exchange my phone.
          Sarfraj Ahmad, patna 800015
          [protected]
          [protected]
          +1 photos
          Feb 24, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 18, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            J
            Jaydipt
            from Pune, Maharashtra
            Jan 16, 2018
            Resolved
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            Resolved

            Address: Pune, Maharashtra, 411057
            Website: www.flipkart.com

            Hello,

            I have recently ordered one item from flipkart with order id: od[protected]. I ordered that on 14th of january early morning and i was assured by flipkart that i will get delivery on 15th january.
            Yesterday only i got an email that it's got delayed due to some reason and will be reaching me on 17th january. When i raised complaint using sending an email to flipkart, i got a response that "we are sorry that the delivery of your 'soundlogic beb003px wireless headset with mic' from your order od[protected] has been delayed.

            Please be assured that we are working with the seller's partnered courier service provider to ensure that the order reaches you. We will share an update on your order by 19 january 2018."
            I am getting frustrated. They are delaying delivery.
            I really need it. I needed it for one of my friend and he is leaving the city today. Now i will be needed to pay the charges of courier. Can you please compensate by reducing money now?
            Feb 26, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jan 17, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Jan 21, 2018
            Flipkart Customer Care's response
            Customer raised complaint regarding the product delivery, we have interacted with customer and confirmed whether product got delivered he told it got delivered but it was too much delay apologized and told feedback he agreed closing the case from our team
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              D
              Devinder Kaushik
              from Delhi, Delhi
              Jan 16, 2018
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 122002

              Hi team,

              Very bad experience with flipkart this time. I am regular buyer from flipkart online. I never return the products after purchase but this time when i do not like the product with bad quality now want to take refund you guys are now teaching me t&c. Very bad emprastion. You guys are now start making fool to customer by showing hidden wordings.
              Not good, so its humble request refund for order no. 'od[protected]' after product taking back.

              Thanks & regards
              Devinder
              Feb 23, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jan 17, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Jan 21, 2018
              Flipkart Customer Care's response
              Customer raised complaint regarding product defective and looking for refund, we interacted with customer and informed that as per seller policy replacement can be provided if there is defect in the product he agreed hence closing the case from our team
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                V
                Vivisha Rajput
                from Patna, Bihar
                Jan 16, 2018
                Resolved
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                Resolved

                Address: Patna, Bihar

                I bought mi max 2 from flipkart and it was delivered yesterday, and today it has suddenly stopped working and it's not responding at all. My phone is showing a blank screen and it's not working at all. Please tell me how to fix it.

                The phone is not taking charge, i'm unable to switch it on or off.

                I just got it yesterday and all my data is in it, i don't want my documents to get deleted. The battery is also unremovable so i can't do anything about it.
                Feb 27, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jan 17, 2018
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                  A
                  Adi C. Patil
                  from Pune, Maharashtra
                  Jan 16, 2018
                  Resolved
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                  Resolved

                  Sir/Mam,
                  I had ordered some products from your site and today i.e. 16th jan 2018 I recieved a call from your employee from Vaduj. His behaviour on the call was very rude and arrongant. THIS IS NOT THE WAY YOU TREAT TOUR CUSTOMERS. On many occasions I have ordered products in the urban areas, I had no problem there but this time I ordered in my village, your employee doesn't respect the customer.
                  This is really bad for a company like flipkart. I request you to take a VERY STRICT ACTION against the employee(vaduj region). Due to this I have cancelled all my orders. This is the worst service given by a high-profile company like flipkart. The employee isn't suitable for your company. I request you to solve this problem immediately. I hope you solve the issue and maintain the dignity and prestige of your company.
                  Feb 18, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Jan 08, 2018
                  JIJO RINI's response
                  Yesterday[protected] evening a product was delivered to me but before wearing I thought to wash it but the color has completely gone in a single wash and didn't expect the same from Flipkart.
                  So kindly provide a refund to me or make an exchange
                  Jan 09, 2018
                  test1 sample's response
                  the replacement period is over its within warrenty period its manufacturing defect why i have to pay for that additionally
                  Verified Support
                  Jan 17, 2018
                  Flipkart Customer Care's response
                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                  Actually i bought mi a1 18 daya ago and now i am noticed that there is slight bend in mobile
                  Yesterday[protected] evening a product was delivered to me but before wearing I thought to wash it but the color has completely gone in a single wash and didn't expect the same from Flipkart.
                  So kindly provide a refund to me or make an exchange
                  Hi consumer,

                  I have order the VibeX Earphone 952 rupees but this company deliverer me Remax company earphone 849 rupees.
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                    B
                    Bholu Sanger
                    from Sundarnagar, Himachal Pradesh
                    Jan 16, 2018
                    Resolved
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                    Resolved

                    Address: Gurdaspur, Punjab, 143519
                    Website: Flipkart

                    My name jagjeevan singh my mobile no [protected] iam order flush tanki on flipkart when i receive product my plumber told me some item missing so i create replacement request after one week i check status i saw my replacement request canceled now i call flipkart customer care then they told me your return time over
                    Now we not any help me
                    So please help me why not inform me when i request canceled from flipkart
                    Mar 2, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 17, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      D
                      Dhavalpatelp1
                      from Surat, Gujarat
                      Jan 16, 2018
                      Resolved
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                      Resolved

                      Address: Navsari, Gujarat, 396445
                      Website: Www.flipkart.com

                      Flipkart cancel my order and increase the price of same product by 5000rs.

                      order id : od[protected]

                      On 14/01/'18 i purchased laptop worth 72990/- i tried paid same amounts by my bank of baroda debit card. But due to daily limit of 50000 i was unable to pay this amount so i call flipkart customar support by their suggestions i bought 25000/- gift card by using different debit card and paid remaining amount of 47990/- through bob debit card. And i successfully orederd my dream laptop.

                      Now on 15/01/'18 @7:13pm i received message that your amount is refunded to your accounts without any reasons and price of same laptop is increase to 77990/- by 5000. Now my 25000 are stuck in the flipkart wallet which is not refundable.

                      I called them and first they said its due to the bulk order of same laptop i asked them to transfer call to manager.
                      Now assistant manager said its beacuse i used international card but i didn't i had all purchased history if they want. And they said ordered it again but price are increase to 5000.

                      Now my 25000 are stuck in the flipkart wallet. Flipkart ruined my day i am totally frustrated. They even didn't provide true reasons. Flipkart broke my dream. Now my 25000 stuck i am unable to buy this laptop from anywhere.
                      Flipkart cheated with me.

                      i want my money or laptop back. Now what is guarantee that they will do same if order it again?

                      Mail id: [protected]@gmail.com
                      +4 photos
                      Feb 25, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 17, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        pradeep kabotra
                        from Indore, Madhya Pradesh
                        Jan 15, 2018
                        Resolved
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                        Resolved

                        Address: Chhindwara, Madhya Pradesh, 480441

                        I will buy a handset on flipcart on11.01.2018 i have received a delivery sucessfull massage on 14.01.2018 but i am received handset that time thats why i am contact with corriour service after some time they will call me and say your phone delivered to another person and they will force me to accept phone without pouch, delivery boy sell my handset without informing me...
                        +1 photos
                        Feb 22, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 17, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          M
                          Maharshi Jena
                          from Gopalganj, Bihar
                          Jan 15, 2018
                          Resolved
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                          Resolved

                          Address: Ranchi, Jharkhand, 834001

                          Respected sir/madam
                          I placed an order through www.flipkart.com. my order ID- OD[protected] After receivd my parcel I saw there was no product inside the box only a warrenty card. Then I placed a return and refund request but flipkart cancelled the request.After cancelled my return request again i placed 3 times return request but every time flipkart cancelled it . I have registered a complain to Flipkart but support team telling that it was rejected and we cant help you because we thoroughly check everything so we cant help. Rs 7500 i have paid for titan watch why should i lie?
                          Flipkart cheat the customer. Flipkart gives me a warrenty card worth Rs 7500.
                          kindly help me its a big amount and for motherswear i dont recieved my watch please help its a big amount.
                          From- Maharshi Jena
                          Registered mobile no [protected]
                          Maharshi.[protected]@gmail.com
                          +3 photos
                          Feb 17, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 17, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            P
                            Purni Sp
                            from Bengaluru, Karnataka
                            Jan 15, 2018
                            Resolved
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                            Resolved

                            My flipkart account has been deactivated and now I want be activate it but it is not activating
                            My flipkart account connected with my email ID . It is not connected with phone number and when I enters the email . And password he saw me "Account is inactive contact the customer support to reactivate it"
                            Pl solve this problem
                            Mar 9, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 17, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Jan 23, 2018
                            Flipkart Customer Care's response
                            Customer raised a complaint that she is facing issue with the account, we tried to contact the customer but there was no response and customer reverted in the mail that the account related issue is resolved hence we're closing the complaint from our end.
                            My Flipkart account has been inactive plz reactivate my account
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                              K
                              krishna rao Tumula
                              from Addanki, Andhra Pradesh
                              Jan 15, 2018
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                              Address: Vizianagaram, Andhra Pradesh, 535558

                              I have received 72*60*5 mattress instead of 78*60*5 mattress vide order no
                              Od[protected]. I have requested for return vide return id id[protected].

                              They arranged technical visit, but that was not happen sofar and they did not take the pickup.
                              It is requested to arrage to pickup the mattress early. If any transportation charges are needed the same will be paid at pickup location or you can deduct the amount while making the refund.
                              Thanks,
                              T. V. Krishna rao
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 16, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              May 09, 2018
                              Updated by krishna rao Tumula
                              They have not resolved but changed the status to Resoved.Very very unfair people, I don't know how Amazon trying to purchase this company.
                              May 09, 2018
                              Updated by krishna rao Tumula
                              They have not resolved but changed the status to Resoved.Very very unfair people, I don't know how Walmart sorry not Amazon trying to purchase this company.
                              My product was missing but Flipkart not refund my money, Flipkart customer service says to me solve my problem in 15 January 2018, but Flipkart say in 15 Jan he did not refund my money

                              mattress has not been picked up which was requested for return - Comment #2974506 - Image #0
                              Flipkart r only cheating people by giving dublicate product and unuseful promises to customer
                              I had ordered "Morphy Richards OFR 9F ("With Fan") Oil Filled Room Heater" but the item was delivered without "fan". Moreover, neither an option of talking to customer care executive is available in IVR menu nor any information about exchange the item is available on IVR.
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                                R
                                rajat1422
                                from Jammu, Jammu and Kashmir
                                Jan 15, 2018
                                Resolved
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                                Resolved

                                Address: 180001
                                Website: flipkart

                                This was my first purchase through flipkart and it turned to be a big mistake. I ordered 1 sandisk cruser blade 64 gb pendrive which i recieved via order no od[protected] on 17-12-17. On 18 i had to go out for vacation and i took it along so that i could transfer my memories in it but to my surprise it was a defective pc sent by the supplier. Kindly look into the matter and get it resolved.
                                Feb 16, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Jan 10, 2018
                                Sushaj Sudhakar's response
                                Did't received any warranty paper yet
                                Verified Support
                                Jan 16, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Order ID
                                OD[protected] item)
                                Order Date
                                Fri, Jan 5th '18 12:11 PM
                                Total Amount
                                ₹12, 272through Credit Card-EMI
                                Dear sir m order a mobile of apple company iPhone 7 which had a good description and good delivery 4 to 6 days but m received this product . more than 15 days. And product is lower quality and copy product. So please solve this problem and change replace my product. Thanx
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                                  M
                                  Manoj gola
                                  from Delhi, Delhi
                                  Jan 15, 2018
                                  Resolved
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                                  Resolved

                                  I have ordered a mi phone through "flipkart" with order no od[protected]. On the day of delivery delivery person called me and said that your order had been canceled. When i checked my account it showed that the product is delivered to my friend but it is not delivered to my any friend. I called the delivery person again and he abuse with me and warned me not to call again on that no. So please help me to get my product
                                  Feb 24, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 15, 2018
                                  Flipkart Customer Care's response
                                  Sorry to hear that. We will get in touch with you soon to fix this.
                                  Verified Support
                                  Jan 18, 2018
                                  Flipkart Customer Care's response
                                  Customer raised complaint regarding product delivery, we have interacted with customer and confirmed that as per logistic partner update that product got delivered so requested customer to place a fresh order if product not been delivered apologized he agreed closing the case from our team
                                  I have to Cancel my replacement for this order :OD[protected].my order is alright. I dont want to replace it now. So please cancle my replacement.
                                  The finger print sensor in le Max 2 is not working so we asked for refund but the seller is giving only replacement!but we just need refund
                                  I had bought Moto E4 plus on[protected].
                                  I didn't received my another copy of the invoice.,
                                  I have the invoice number in the box.
                                  Used ps4 game dvd assassin creed syndicate.locally sealed, mrp tag on box missing. Dvd inside box was loose with the ps4 game manual missing.
                                  I don expect this kind o[censored]nprofessionalism.
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                                    D
                                    Dipak201095
                                    from Kolkata, West Bengal
                                    Jan 15, 2018
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700017
                                    Website: www.flipkart.com

                                    I ordered mi a1 from flipkart and when it was bought it was working ok for 2 days and later when i was trying to update the software it is not being updated and 3.5mm jack is not being able to be inserted in the phone i request a replacement and they made a technical visit but they are just cancelling my technical visit by giving lame reasons that my phone is not reachable and all bull #, i tried contacting the technician but his phone is unreachable. Do help me out with my problem, and if necessary i would file a case against flipkart to loot customer.
                                    Feb 21, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 16, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Jan 21, 2018
                                    Flipkart Customer Care's response
                                    We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id:dipak.[protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
                                    I have order a awatch rs3445 but when received the packet it is not matching with my order.its only Rs850/
                                    You must understand what will my emotions.pl sort out . otherwise I will move to consumers court.

                                    ordered a mi a1 - Comment #2974577 - Image #0
                                    Today early morning
                                    I tried to redeem my citi bank reward points by buying flipkart gift card
                                    . I got success message for that transaction and I got message from citi bank tat the points have been redeemed.

                                    But still i didnt receive by gift card from flipkart?
                                    The pigeon water bottle is Not the ordered one .please exchange. Sir l have ordered pigeon Glamour water bottle 600ml on 5th january 2018.but the delivered one is Pigeon queen 750 ml water bottle.the photo is given below.so please exchange me.please exchange the bottle.
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                                      K
                                      Keshavmurthyl
                                      from Delhi, Delhi
                                      Jan 15, 2018
                                      Resolved
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                                      Resolved

                                      my complaint is not resolved yet, how come you can mark it has resolved

                                      I have ordered a sofaset and it resembles completely different from the picture. It is looking like a gunny bag with jute filled and is very hard too. Request you to replace the product or return the money back and i am very disappointed with the product delivered by flipkart. The product is damaged and want for the immediate cash to be returned back to my account...
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                                      S
                                      shrey17
                                      from Mumbai, Maharashtra
                                      Jan 15, 2018
                                      Resolved
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                                      Resolved

                                      Address: Kolkata, West Bengal, 700150

                                      Hi,

                                      I placed an order in flipkart (Od[protected] item)

                                      Order date
                                      Tue, jan 2nd '18 11:35 am

                                      Total amount
                                      ₹1, 669 through net banking on address

                                      My address where it got delivered-
                                      Rita roy
                                      Flat no 101, f block, peerless prantik sonarpur, opposite of future engineering college west bengal, kolkata - 700150, west bengal kolkata, opposite of future engineering college kolkata - 700150, west bengal
                                      Phone[protected]

                                      Product name
                                      Hawkins futura hard anodized dfp lid kadhai 5 l

                                      The description was written non stick but they provided me the sticky one, i am trying to replace the product from last 20 days and everytime i am giving replacement request, the seller cancels my order and when i am calling the flipkart they are saying they don not have refund policy and we cannot do anythng as that is seller policy, only you have to wait for the replacement.

                                      My money is stuck with flipkart and seller is cheating while not giving the product and flipkart is saying that we cannot do anything, please help.

                                      Shreya
                                      [protected]
                                      Feb 22, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 16, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Jan 17, 2018
                                      Updated by shrey17
                                      Again when I called flipkart they are just taking request again and again and telling we cant do anything as our system is not showing refund though the seller has cancelled my replacement 3 times and has informed me that they are not gonna give any replacement inspite of ordering end number of time against the same order and what flipkart is doing, just taking requests every day...
                                      Verified Support
                                      Jan 20, 2018
                                      Flipkart Customer Care's response
                                      Customer complained that she received different product not as specified in the website. So customer wanted refund for this. So called her and informed her that we have refunded the amount and closing this case.
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