Flipkart Complaints & Reviews

Flipkart has given wrong information about the product i have bought and when i asked for an exchange, they refused to exchage or refund. They ask me to contact the seller. If i had to contact the seller directly, i would have bought it from them and not flipkart. Moreover, it was flipkart who gave me wrong information about the product, then why should i blame the seller for it.

I ordered gate lifescience book on 31st dec at 435 it was abt to arrv on 5-8 jan. But on 5 jan msg came frm flipkart that ur product has returned. I called the customer care they said u hv to buy it again and u can't belv the price of book got hiked to rs.916. This is very bad policy of flipkart. They even didn't replied to my mail where i have sent all the details and asked them to resolved the problem as thier was very urgent requirement of that book. This service of flipkart was nonsense and disgusting.

Order no. OD[protected].
Email id [protected]@gmail.com
Caprio rectangular sunglasses
Amount 6815
I called u more than 35 times they r telling we r sry we will resolve ur problem, but no one called me and solved by flipkart from 20 days seriously i am disappointed. I am begging u lz solve mg problem, this is ma first order
plz i am requesting u plz provide just return request for me its enough for me or help for exchainge my item they dilivered

Dear authority,

I have ordered infinix zero 5 pro smart phone (Od[protected] and
Paid ₹19, 999 through credit card. But after getting the product i got very
Bad review and i am personally unhappy with the performance. I have made
Return request (Return reference id is :[protected]).

I want my money refund, but was unable to get the refund option.

Please arrange return and refund of that product.

Regards,
Abhik pakhira
[protected] / [protected]

I order one mi a1 and one redmi note 4 in two different days. But they give it to me in one packing. Due to money problem i can buy only mi a1. But due to one packing by flipkart i can't buy one mobile. If i cancel one mobile then another mobile also get canceled. Also it's price increases. This is totally wrong by flipkart. Different packing needed for two different item whether it is from a same address. I am totally harassed with it.

Dear sir,
I would like to know that how much returns i have filed on which basis they are disabling my account. And, the subject they have mentioned about the return id, that i have never returned actually, therefor flipkart is making false excuses for it. The actual issue to which i am requesting you is that my id is disabled without any reason. I request you to please enable the same login asap. Because i am not in those people who will make different id with a different number. I am a professional one and i need the same id to be active. And please don't make a false claim on me for a high number of returns which i have never done. I challenge them against it. They may check my order history as well.
I request you to please enable my login as soon as possible.
Eagerly waiting for your kind and positive reply.
Thank you,
Amit chauhan,
Research scholar (Ph. D.)
Mnnit allahabad-211004
Email: amitchauhan.[protected]@gmail.com

I had ordered-. Skinn by titan skinn womens imera 100ml eau de parfum - 100 ml (For women)
But the product delivered to is - titan skinn women's eau de parfum, nude, 100 ml.
Obviously i want the product which i had ordered. Not any other.
The order was placed on sat, dec 30th '17. The cost is ₹1, 757.
I recieved it today ie. Jan 6th '18 at around 12 noon.
I want the right product (Which i jad ordered) to be delivered as fast as possible.
And if you cannot give the right product to the customer (Me) please return my money.

One of the micromax laptop claimed to be 6gb but in actual only 2gb was installed. We approached to flipkart regarding this but they washed their hands away, we should complain to micormax. I placed several calls to micromax but [protected] refused to entertain us. I emailed to flipkart as well as micromax the bills, but they refused accept their products.
According to micromax we have been cheated by flipkart by selling us an ingenuine products.

I bought mi a1 mobile in flipkart. The mobile is getting over heated all the time and battery is draining very fast. But mi a1 mobiles basically doesnt have that issue. So i applied for replacement. They contacted me for one day that i should make a changes in settings. They also said that you have applied before 10 days so if again the issue remains you can return it. After that i am not getting any call from them regarding this. I need to replace it else its just a waste of money for me.

Sir,
My registered mobile number is [protected]. I' ve purchased mobile cover for micromax online. But it is not liked by me. So i wanted to return the same & i processed it but it was being cancelled again & again. Kindly take my complaint so that it could be returned/refunded.

Thanks & regards
Vinay kumar
Mob.- [protected]
Order id-od[protected]

This is to request you to please disclose me the delivery address of the below mentioned order. My bank account was hacked few days ago following which the hackers placed multiple orders on flipkart. Please cancel all the possible orders and provide the details of the person placing these orders. Also find attached bank statements for flipkart order id.

Dear sir
As i many time update and reminder but till time not provide me replacement or refund.
Kindly look into this and do needfull as soon as possible.

Consumercomplaints.in › flipkart › flipkart — replacement/refund not provide me.
Flipkart — replacement/refund not provide me.

2 reviews

Umesh singh kushwaha on dec 13, 2017
Order id: od[protected]

Dear sir,
I umesh singh kushwaha purchase a reebok shoes od no.[protected] on dt 15.10.2017 approx. Rs 7221 (Mrp 12999) by flipkart but recieved a reebok shoes mrp 2999 with diffrent style and colour so i contact flipkart customer care and tell about my issue they say for return request, after many time wait no one come for reverse pick up and automatic cancell reverse pick up 2/3 times.
After many time contact with customer care then they courier guy come and pickup my product but next day return to me my product & saying it is not match with flipkart description and tell me kindly talk and update issue flipkart customer care.
When i re-contact with customer care then say - we update to courier & now pick up compelet no issue but after re-pick up and cancell my pick up after reach on office... Till time my parcell put courier office w/o refund/replacement after copleted approx. 2 month.
Also my account suspended which is i can't login...

Kindly look into this do needfull.. I want refund/re-placement as soon as possible.

Regards,
Umesh
[protected]


Complaint status
[dec 14, 2017] flipkart customer support has been notified about the posted complaint.
Flipkart customer care's response, dec 16, 2017
We will revert on it.
Updated by umesh singh kushwaha, dec 17, 2017
Dear sir,
I will full support to uou and waitinf but kindly do nedfull as soon as possible.
Updated by umesh singh kushwaha, dec 23, 2017
Kindly update me and do needfull...
Why so delay...???
Why not provide me refund or replacement..???
Updated by umesh singh kushwaha, jan 04, 2018
Why not updae me provide me refund /replacement.

Updated by umesh singh kushwaha, jan 06, 2018
Reminder 2

Order id... Od[protected]
Flipkart cancelled my order after the shipment... When i call to the customer care then they said the order is cancelled by the seller.. They also said that now u can place a new order.. How can it possible... After the shipment... There is no role of seller... The order is containing redmi 5a mobile... Now how can i order it again this mobile...

I received 2 products with single order id and wanted to return both products due to defective. But i got option to return one product. I dropped a mail with the same to flipkart when pick up request created. Both products handed over to pick person (Wish master) and verified by him. Flipkart is refunded for one product and stating other product is not refundable
Only because its not returnable. After multiple follow up with flipkart, they said wish master received one product during return and trying to close complaint

I had order xiomi mi ai mobile phone on 2nd jan, 2017 and expected date of delivery was 4th jan, 2017. Then, on 4th jan, i got a message that it will be delivered on 5th jan. I was still ok as it was only one day delay from date of commitment. On 5th jan, i again got a message that it will now be delivered on 9th jan. Without any concrete reason, my order got delayed for 4 more days. I tried to call customer care for that and they said that they can not help me on this. I can either cancel my order or wait till given date. Now, this is a very bad customer experience. There was a reason that i went ahead and ordered my phone on 2nd jan. If committed date can not be kept by flipkart, better not display it while placing order as it really hurts customer sentiments.

I have purchased a hp laptop from flipkart on 9th of december and it got delivered on wed, dec 13th '17. There was some offer at the time of purchasing the laptop “get flipkart protect extended warranty” in zero payment but i have not received any confirmation on it whenever i made a call to customer service, they hangup the call without any resolution also saying the we are escalating this matter to higher level but it been a month passed no resolution till the time.
They people have very bad customer service as they have outsourced their business.

Mane jacket oder ki thi or jacket ki jagh pr mereko newspaper mila h hm mya kre complaint bhi ki thi likin inhone bola tum apna complain kaa javab apni email id pr dekh sekte h or me email id ke password bhul gyi to ab me kya kru is kaa koi solutions nhi de rhe h mereko mera refund vapass chahiye nhi to me court me complain karugi sonam. [protected]@gmail.com id h mereko mera refund chachiye original payment mode pr

Hi,

I am a regular customer of flipkart since 2014, & they have cheated me 2nd time.

On 4st january, 2017, i ordered 2 sets of “redmi 5a (Gold, 32 gb)” (Two different orders) from my flipkart account. Payment was successful and order was placed. I got confirmation message and email stating that my order will be delivered between 6th jan to 7th jan.

After this when i checked my order in my account, i was surprised to see that the order status is cancelled reason are as bellow.

“ you made an excellent choice by deciding to purchase one of the top selling products on flipkart. However, due to high demand for this item and in order to provide all customers an equal opportunity, the seller had to cancel the following items in your order with od[protected] & od[protected] “

If seller has to meet this criteria, why was i even allowed to place the order in first place. Also, this condition is no where mentioned in flipkart site or in seller/product profile.

In this regards i have discussed with customer care executive mr. Vikas saras & mr. Aman jain, they told me to that i am the final authority and we have right to cancel your order for placing bulk order.

I have requested them to confirm one order only. But they have refused to do so. After long discussion of two hours, they have not provided me e-mail ids or contact number of senior authorities & disconnected call from their side without any confirmation form my side.

Is the ordering of 2 mobile is bulk order?? You can understand how this cheap behavior is.

Now i planning to lodge complaint on “consumer court”, i wana to teach them, indian consumers are not fool.

Thanks

Raushan jha

M # [protected]

Hello sir, i have purchased rs 500 flipkart voucher from magik pin app on dec 14, 2017. From that voucher i ordered two t-shirt of rs 630 where i paid rs 130 through debit card and rs 500 through voucher. But due size issue i returned that items. But till date i don't receive rs 500. I only get rs 130 which i had paid through debit card. I want my rs 500 back. Flipkart is fooling people. Many times, i have contacted to flipkart for last 20 days, and they are just saying technical problem. Now they are not refunding my remaining rs 500 money. Please refund my money as soon as possible.
My order id:- od[protected]
Magik pin voucher no :-[protected]
My email id:- [protected]@gmail.com
Muly mob no:- [protected]

Mane redmi 5a 2gb and 16gb mobile order kiya but automatic cancel ho gya please provide my mobile order redmi 5a i want to receive mobile. Mane or koi mobile phone order nhi kiya tha fur bhi mara mobile phone order cancel ho gya. Or mara filpkart account bhi ak dam new tha or es account se phale he order tha to bhi cancle ho gya. Or filpkart customers care wale bol rhe h ki bulk order h