Flipkart Complaints & Reviews

This is complaint regards to the cancellation of my order by flipkart without my permission. I bought the product with chipper rate on you website on 3rd of december, 2017. Flipkart has now canceled the order stating that there was price error from seller's end.

Wow it is amazing whatever flipkart wishes to do they do.

My email id=[protected]@gmail.com

Sunny kumar singh

Yesterday i ordered 2 jbl t250si headphones. Its offer price was rs 349 for one. The order had been placed with order id od[protected] and i had received confirmation sms notification regarding the same. But today at 6:26am the order got automatically cancelled by flipcart and mailed me it has cancelled due to incorrect price. It was not my fault. Sir i want to purchase this item in same price.. So force to flipcart to deliver it at the time. This should be purely considered as breach of contract! Thanks and regards vk induriya,
Gmail :- [protected]@gmail.com

I have purchased lenovo k6 power in mid of aug2017. From then onwards there is issue in mic of my phone but i inquired they told me it will be resolved in there latest updates of lenovo. Recently i visted lenovo care center they changed some parts of my mobile (Initially they changed my ram from 4gb to 3gb) after telling them it is a 4gb phone, they searched something and change my ram. After this mic problem deteriorates and it is not possible for other person to hear my voice clearly.
I felt cheated because if at the first place my phone is replace by the good working phone then i don't have to face these issues.
Again if i try to go service center then also i don't know what they replace and why (Or might cause any other problem)

Flipkart order id:od[protected]
Flipkart user: [protected]@gmail.com
Number: [protected]

I ordered rdp thinbook laptop from flipkart on 20 october. I was delivered a dead laptop on 26 october. I placed refund request. But they sent me replacement after repeated calls to their customer care. The replacement received is also dead. I placed refund request again. They keep rescheduling technician visits. Technician visit has been cancelled 3-4 times now. They are not processing my request further. Both the time i received seal broken laptops. Boxes of the laptop were in very bad condition.

I ordered a beats headphones but on the time of delivery i got empty box and need that product on urgent basis that’s why i bought it from out side on same day.

Why i ask for refund call center teams refused to provide me a refund bcoouse of sallee policy. It’s a case of breach of contract from flipkart team because they failed to deliver shipment in committed time.

Why customer is suffering because of this process???

Team please arrange my refund urgently.

Tracking id - od[protected]

I ordered samsung mobile worth 6990 rs through flipkart website. It charged my card, approved the transaction but after one hour the order got cancelled automatically and got an email that my money will be refunded in 6-7 business days to my bank. I placed one more order of the same again, flipkart charged my card and again cancelled the order, got an email that my money will be refunded in 6-7 business days. Tried calling their customer support number so many times but no answer, i don't know why they say 24x7 customer support if they can't even answer the call.in my flipkart account it shows the order was cancelled by me but i never cancelled the two orders. I contacted them through email and they responded that it was a system error on their side and asking me place the order again. They already holded my 14000rs and expecting me to place another order of 7000rs. What kind of service are they offering to the customers? What is the guarantee that even i placed another order it will go through and they will not hold my money for another 1 week?

Order no-od[protected]
I want to return my product. Its so many days that im trying to return it but you people are giving replacement that too after checking the mobile by technician. The technician had called me yesterday and told me to come on his place which is 13 km far from me. This time very bad service from flipkart., cant accept that from you better learn from amazon.

A philips induction cooker was delivered today[2/12/2017] but opening the packet, its pug pins are found damaged and the product is unusable. So i request you to replace the product. The screws from the socket of the plug were removed and they were found fallen from it. It can not be connected to the plug. The damage was found soon after opening the packet. I earnestly request you to replace it as the use of the product is very important for us.

Sir,

I had not done any pos transaction using my bank of india debit card but at 8.14 p. M. On saturday i. E., 30.09.2017 i got a message that i have done pos transaction of rs.647/- on flip kart (Master card no.5264xxxxxxxx7782) which i have not done and the atm/debit is with, me only. But there were 2 other transactions of rs.12063/- and rs.999/- also they might be done on pos only but i am not sure since i am not having data related to those transaction as there are bank holidays in andhra pradesh and i doesn't got the message alert/otp for these transactions. So please accept the complaint.

The fraudster has repeatedly tried to use my debit card at 10.06 p. M.10.46 p. M.12.00 p. M on 30.09.2017 and at 8.46 a. M. On 01/10/2017. I tried to report the same to flip kart on their website but the domain name cs. Flipkart is not available.

On the next working day after holidays i had asked the bank for pos reversal of those transactions and the information regarding the transactions i received from the bank are as follows after 60 days follow up

1st transation details;

Merchant id:flipkart
Bank id:ctr
Payment id:2236477
Pgi ref no. Kctr[protected]
Card no:526495xxxxxx7782
Merchants detail available at merchants end:pzt[protected]l0301
Date of transaction:30/09/2017 20:11:06
Amount:647.00
Status:success
Ip address:49.202.69.352

2nd transaction details

Merchant id:flipkart
Bank id:ctr
Payment id:1910108
Banks payment gate way reference number:kctr[protected]
Card no:526495xxxxxx7782
Merchants detail available at merchants end:pzt[protected]rnj0501
Date of transaction:30/09/2017 16:43:36
Amount:12063.00
Status:success
Ip address:49.249.129.133

3 rd transaction details

Merchant id:flipkart
Bank id:ctr
Payment id:1898489
Banks payment gate way reference number:kctr[protected]
Card no:526495xxxxxx7782
Merchants detail available at merchants end:pzt[protected]dya0101
Date of transaction:30/09/2017 16:37:24
Amount:999.00
Status:success
Ip address:49.249.129.133

The only way to find the culprit is through shipping address so i request you please provide the shipping address so that i can find the culprit and recover my money. I had mentioned above all the details to trace the culprit.

So please help me to trace the culprit and recover my money.

This is to intimate to you that i had ordered a gioteak leatherette 3+1+1 brown sofa on 17th oct 2017. I was assured by your company that the item will be delivered to me by 02/12/2017. Your online system is also showing the detailed system that it will be delivered by 02/12/2017. But when i enquired about my item today, i came to know that even it has not been dispatched yet by the manufacturer. It is really embarrassing condition for me. Once i have paid in advance than why my item is not being delivered on time. And if there was a delay in transit, than why it has not been updated to me, why you were waiting for a complaint by the customer. Why you have not followed it at your own and informed me about delay. Who will be penalised for this delay. Why i should bear for your inefficiency. Also please intimate me the actual date of delivery along with the amount your are refunding me as penalty.

I had bought an ipad on flipkart. The app clearly stated that if i use hdfc card on phone pe then i would be entitled to cash back on phone pe for rs. 200/- as well a discount for using hdfc card of 10%.
Despite several mails and calls, only phone pe discount was credited to my account. The screenshot is attached from the app which clearly states that both discounts, phone pe & hdfc, would be applicable

I ordered a lipstick(ruby red color, lotus company).it is delivered today.it should be dry but its too oily.. and the color is not the accurate one.generally, it is matte lipstick..but the one which I got is too oily. I want it to be replaced or the money should be returned back.

I ordered a lenovo laptop bag 15.6 inch (Black colour). But the side net covers meant for keeping bottles were torn from both the sides, the pics of which are attached for your reference.

If the customer is paying for something, it is expected to be unable good condition as you are displaying on your website.

Kindly look into the matter and resolve the same.

Dear sir/ madam,
I faced problem from flipkart on 25th nov. That is i was teceived different shoes from flipkart with order id od[protected] dispached on 23rd nov. When i was raised complain for refund from my mobile app. Account, they people block my account and giving me reply after 7 days and the reply is same common prank, cheating message that you had done many returns from your account though m account is new and using only one time. So, you imaging the team of concern department from flipkart is very rude, closed, not talk face to face, cheater, lazy, less confidential, and amny more.
So, please help me out if you are potential for solving this problem,.
Its not a issue for me, but its a issue of whole country, whrer people like flipkart is make cheating with people, an behave like they don't afraid from rules regulation of india.
So, please teach lession to them.

Dear team
I m purchased mobile mi a1. It is received screen damage condition. More then 10 day flipkart not provide replacement product to me.
Please look it matter and solve it.

Mi a1 mobile screen damage. Many time i m create return request but flipkart not solve it. Flipkart taken a time for lose customer 10 day replacement..

Flipkart mail to me - we would like to inform you that we are processing the cancellation request for the following items in the order od[protected].

Flipkart delivered me a defective tv and when i requested for return they said that they will replace the product. But it has been more than a month and nobody has come to pickup the tv. The flipkart officials are always saying that they have escalated the issue and will be picked up. I shall wait for next 3 working days otherwise i will lodge my complaint to the following email ids:

1. https://pmopg.gov.in/pmocitizen/Grievancepmo.aspx
2. https://rtionline.gov.in
3. [protected]@flipkart.com
4. http://www.nationalconsumerhelpline.in/online-complaint-system.aspx

Also i will put this on national news papers like the times of india, dna, mumbai mirror etc...

On 28/11/2017, i received a accucheck active gulucometer at 4:00 pm. But product delivered to me is faulty, broken and used.
Toaday morning (29/11/2017) i request customer care to return the product and refund my amount but they told me that as per company policy they can't refund hence i request for replace.
Today at 3:37 pm i received a call from flipkart ([protected]) stating that refund can be given to me for that i have to contact customer care, but when i call customer care they told me again same thing that it can be replaced only.
Being a loyal customer of flipkart i never faced such issue in past and i am also a regular customer of flipkart. But this time flipkart shattered my trust like anything.
I request you kindly refund my amount.

Regards
Ankit
[protected]

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. He saw me "account is inactive contact us"
Please solve this problem as fast you can

Give me some solutions that i can reactivate my inactive account so that i can see the old purchases from my old account i cannot create new account because i purchase many products from my previous account

My issue of defect panasonic eluga ray 700 purchased online from flip kart has not resolved yet. I shall wait for next 3 working days otherwise i will lodge my complaint to the following email ids:

1. https://pmopg.gov.in/pmocitizen/Grievancepmo.aspx
2. https://rtionline.gov.in
3. [protected]@flipkart.com
4. http://www.nationalconsumerhelpline.in/online-complaint-system.aspx

Also i will put this on national news papers like the times of india, dna, mumbai mirror etc.

Hello sir
I shahid ehsan buy a printer leserjet m1005 from flipkart just 2days back my printer not working properly i called customer care mr arphan was the caller recive the call and he listen my complain and cut the phone two time.
So i m requesting you please solve my problem as soon as possible and action againts the caller.

Thanking you
Shahid ehsan
[protected]