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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1643

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P
prasad.patil
from Mudkhed, Maharashtra
Dec 12, 2017
Resolved
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Address: Kolhapur, Maharashtra, 416008
Website: www.flipkart.com

Respected sir/madam

I've ordered 128 gb sandisk ixpand mini flash drive and sandisk ixpand 128 gb pen drive which cost 1499 rs each and i did paid the money online and on the day of delivery flipkart seller cancelled my order in diwali festival.
I ordered it on sat, oct 7th '17 11:14 pm and my delivery expected by fri, oct 13th '17 and the status of order didn't change till fri, oct 13th '17 and than they cancelled my order and refunded my money.
And the refunded me 2798 and my remaining 200 rs was locked in phonepay.
When i called there customer care they told me that there was price error. If there was price error that they should have figured it out on the next day of the order placed that is on oct 8th '17. But they didn't, they used my money for 7 days and canceled my order.
I want that 128 gb sandisk ixpand mini flash drive and at same price. It is wrong to fool people and use there money for some day. I don't how many more people they have cheated. I guess they are fooling people and using there money and giving them back after there work is finished. I also think that they might be fooling people and taking there money and investing it, gaining the profit on that money and then returning the money back.
I want that ixpand drives and at that rate (I. E. 2998).

My order id is od[protected] and od[protected]

Thank you.
Feb 22, 2018
Complaint marked as Resolved 
Not resolved from my side!! Flipkart cheated me!!
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 21, 2017
Flipkart Customer Care's response
Customer raised a complaint for order cancellation, we informed customer that the order was cancelled because of pricing error and its not possible to provide the product in the same amount hence closing the complaint from our end.
Dec 22, 2017
Updated by prasad.patil
If its not possible to provide the product in that price than why didn't you canceled it before?? It was canceled on the delivery day. I want that product, if it was seller's fault than ask him to pay the remaining amount.
Verified Support
Feb 22, 2018
Flipkart Customer Care's response
We have interacted with customer, As order has been cancelled due to price error reason and refund has done. Customer looking for same offer informed feedback noted. Hence, closing form our end.
Expecting a good response.
flipkart is the worst shopping site!!
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    Neha Pawale
    from Delhi, Delhi
    Dec 12, 2017
    Resolved
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    Resolved

    Address: 411037
    Website: www.flipkart.com/seller/turenet-commerce

    I have ordered mi a1 64 gb, black on 7th dec 2017, it's 12 dec today still not received my product.
    On flipkart maximum product (Mobile handset) is sell by truenet seller, it is worst seller, still flipkart allow this to sell their product.
    Worst service provide by flipkart cause knowing the performance/service of seller still permit them to sell their product.
    Jan 15, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 15, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Dec 15, 2017
    Flipkart Customer Care's response
    We had interacted with the customer, apologized for the issue, informed to place a fresh order again as courier returned by seller and informed the refund status.
    [protected] plz give my money
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      R
      Ruben956
      from Chennai, Tamil Nadu
      Dec 12, 2017
      Resolved
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      Resolved

      I was delivered with a seal tampered galaxy s7 which was purchased on flipkart by seller truecomretail for rs29999/- with exchange on friday december 8th 2017.
      It was a perfectly packed seal tampered galaxy s7 shipped on monday 11th december 2017.
      When raised a compliant with flipkart they are denying for a refund and wants me to again replace a fraudulent device with the seller truecomretail.
      Where in which flipkart supports fraudulent activity in a direct way.
      Until now no action has been taken towards the seller nor my money has been refunded.
      Jan 17, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Dec 12, 2017
      Updated by Ruben956
      The seal was broken internally and a fake seal was pasted on top of it which clearly shows that it was done on purpose to cheat the consumers.
      This type of fraudulent activity is supported by Flipkart.

      Verified Support
      Dec 15, 2017
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 17, 2017
      Flipkart Customer Care's response
      Complaint : product received in tempered seal and damaged condition

      Solution : Interacted with the customer conveyed the apology replacement delivered successfully closing the case
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        A
        Ashwin Swami
        from Deulgaon Raja, Maharashtra
        Dec 12, 2017
        Resolved
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        Address: Pune, Maharashtra, 411041
        Website: Flipkart.co.in

        Hi team,

        I'm a regular buyer from flipkart, i have ordered mi a1 product but what happened here is after paying money flipkart doesn't show any status on the product, not even packed product yet since it's been three days when the product is ordered i. E.in friday afternoon around 12 pm. I have been trying to call n even i contacted to the customer care agents they are saying that my issues is going to be sloved but nothing has happened yet.. They gave me daadline of 12th december, but i am hoping that it would get solved today til 7 pm.

        Let's hope till 7 pm if not then need to take things forward.

        Thanks
        Jan 15, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 15, 2017
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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          N
          Nihash Noushad
          from Perumbavoor, Kerala
          Dec 12, 2017
          Resolved
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          Resolved

          Address: Alappuzha, Kerala, 688009

          Dear sir my name nihash from iam kerala. Last thursday december 7th iam oderedthrough flipkart mia1 handset andtempered glass and gorilla cover when iam booking the phone delevery date is11th decmber now its showing 16 th december with out any reason... Or updates to me and tempered glass is your websight as taken from me delevery charge also.. Now i recived a message from flipkart go and pick your product from your nearest courierhub.. Iam staying in allepeyshipment staying in trissur.. Alleppey to trissur more than 140 km. What kind of service your providing to customer then.. Why flipkart is taken money for delevery charge... Amazon is very good online shoping... They are treating very good.. Oder id details are given below. Kindly do the needful as soon as possible... Od[protected]. Id od[protected]. Order placed: your order for mi a1 (Black, 64 gb) with order id od[protected]
          Jan 25, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 15, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 21, 2017
          Flipkart Customer Care's response
          Customer raised a complaint for delivery delay for mobile and accessories not delivered to his location. We interacted with the customer and customer confirmed that the mobile delivered to customer and regarding accessories customer confirmed that it was cancelled from his end hence closing the complaint from our end.
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            G
            from Kolkata, West Bengal
            Dec 11, 2017
            Resolved
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            Resolved

            Initially i ordered a hard disk for my friend and i was not satisfied with its quality, i initiated a refund, after which they are saying the product key is not matching and they wont take back the product. When the product is delivered, we dont check the product key, nor is that mentioned by them to match it everytime a product is delivered. Now they are refusing to take back the product. Meanwhile my friend was in urgent need of hardisk, so he ordered the same from amazon and the product got delivered. They are continuously refusing to take back the product and since all this has happened there is no question that i need a replacement. As they did not deliver the right product, its a flaw from their end and they should help me getting the refund instead of refusing to take back the product.
            Jan 26, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 12, 2017
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 20, 2017
            Flipkart Customer Care's response
            We have raised a return request and refund is already processed by the seller for the same hence, closing the complaint.
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              H
              Harsh Rupapara
              from Vadodara, Gujarat
              Dec 11, 2017
              Resolved
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              Resolved

              Address: Jamnagar, Gujarat, 361001

              My name is harsh. I am a regular buyer on flipkart. I have ordered a smartphone mi a1. I have ordered this phone at 09-12-17. 3 days went my order is not packed yet.

              I love flipkart because it provide very fast deliveries. But in this case please flipkart solve this problem very soon. Without this my work is pending very much. So take an action on this and solve my prblem very soon.
              Jan 15, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 12, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 15, 2017
              Flipkart Customer Care's response
              Issue: delay in shipping

              Resolution: We had interacted with the customer, apologized and informed that as order has been cancelled by you, seller has refund the amount. Hence, closing the complaint.
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                V
                vinod b thorat
                from Kalamb, Maharashtra
                Dec 11, 2017
                Resolved
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                Resolved

                Address: Pune, Maharashtra, 412207

                Hi, i have ordered mi a1 on 8th of dec 2017, the delivery date was before 15th dec 2017. But whenever i was tracking the product it's showing only one thing that is seller is processing your order. How many days a seller will take it to process or else these offers are all fake or you people making us fools. I request flipkart not to allow these kind of sellers who won't respond, who won't delivery product on time, whom should we contact now. I called to flipkart customer service they said that it is not updating it will b delivered before promising date. Till now i had good feeling on flipkart now i need to think and shift to other online services. Please look into the issue and do needful
                Jan 16, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 12, 2017
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Dec 16, 2017
                Flipkart Customer Care's response
                Complaint : delay in delivery

                Solution : Interacted with the customer conveyed the apology product delivered to the customer closing
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                  R
                  Rohan Chawla
                  from Mumbai, Maharashtra
                  Dec 11, 2017
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra

                  I had ordered a pixel 2 on 8th december 2017 during the big billion sales from 7-9 th december 2017.

                  As per advertised offer, the pixel 2 was listed at 61, 000 and flipkart offered a flat 11, 001 on the listed price.
                  Additionally, the offer said an instant discount of inr 10, 000 will be available if you purchase through debit card or credit card (As per t&c).

                  I have purchased the same but i did not receive any instant cash back discount of 10, 000 from the bank. Moreover, i spoke to the customer care before purchasing the phone and they told i would get the cash back.

                  However, its been 4 days and i have not received any cash back, moreover when i contacted the customer service, an individual name mr. Atis denied any cash back offer on pixel 2. The customer care people think we are fools.

                  It is all over the net and there are numerous articles mentioned that the google pixel 2 starts from 39, 999 after flat discount of 11, 001 and further discount of 10, 000 when u purchase through card.

                  Also, please train your staff, they are not aware of any offers. They were mentioning me current offers on the phone. They are unable to understand any questions.

                  My order id is od[protected].

                  Thanks,
                  Rohan
                  Jan 25, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 15, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 21, 2017
                  Flipkart Customer Care's response
                  Customer raised a complaint because he didn't received the cashback amount. We interacted with the customer and provided the cashback amount hence closing the complaint from our end.
                  Rohan do post if there are any updates on the matter
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                    F
                    Fahad786
                    from Burla, Odisha
                    Dec 11, 2017
                    Resolved
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                    Address: Kannur, Kerala

                    Hellow flipkart. Now a days flipkart take more days for shipping a product. This is not satisfy custemers. This is the one of big mistake in flipkart. Flipkart is going back to back daily in some reasons.in last days i orderd dw watch this is smallest product ok but your company is not take seriously for this order. I orderd in december 4 th but ididnt get a product. This your company mistake. Iam daily custmer of your company. But in thos time i will quit for purchasing product with your company. I am not satisfied
                    Jan 26, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 12, 2017
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                      M
                      Mubashir Mubu
                      from Bidar, Karnataka
                      Dec 11, 2017
                      Resolved
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                      Resolved

                      Address: Kottayam, Kerala, 686501

                      My mi a1 delivery date is 12th december and its not even processed now... I also sold my old phone..
                      Their message ;

                      Order placed: your order for mi a1 (Black, 64 gb)+2 more products with order id od[protected] amounting to rs.13935 has been received. You can expect delivery by tuesday, dec 12, 2017. We will send you an update when your order is packed/shipped. Manage your order here http://fkrt.it/nDNpw!NNNN
                      Dec 15, 2017
                      Complaint marked as Resolved 
                      They.. finaly delivered my phone today... but their notification system about inconvenience of delivery was not on time
                      Flipkart customer support has been notified about the posted complaint.
                      Dec 11, 2017
                      Updated by Mubashir Mubu
                      The screen guard ordered with it is delivered today 😔
                      Verified Support
                      Dec 12, 2017
                      Flipkart Customer Care's response
                      We will revert on it.
                      Dec 13, 2017
                      Updated by Mubashir Mubu
                      You should atleast message about the inconvience and exact reason.. the new delivery date is not even informed..not even sure.. when i will get it... i am moving from the ordered address.
                      Verified Support
                      Dec 16, 2017
                      Flipkart Customer Care's response
                      Customer raised a complaint for delivery delay, we interacted with the customer apologies and informed customer that there was a technical issue because of that the product was not delivered on time and the delivery date was revised. Contacted the customer he confirmed that the product is delivered and issue is resolved hence closing the complaint from our end.
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                        H
                        Harnath Reddy
                        from Hyderabad, Telangana
                        Dec 11, 2017
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500018
                        Website: Flipkart

                        Hi i’m harnath reddy
                        I’am raising a compliant on flipkart just making a fools with products
                        I had ordered a item on dec 7 th
                        They had informed to delivery on 11 th december
                        Till now
                        I don’t got a mail or msg or phone call from flipkart team
                        I made a call on dec 11 th to roll free number
                        They are simply saying that will get back tomorrow they are denying to connect to manager
                        They are not giving any response or any reason why my order has been delayed
                        This is the worst i have seen
                        This is the customer service they are providing
                        I want a compensation on this
                        Jan 20, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 12, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 20, 2017
                        Flipkart Customer Care's response
                        We had interacted with the customer apologized for the issue, checked for the return of the product, customer stated due to delay he had given that phone to his colleague and do not want to return, no further issues, hence closing the case.
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                          M
                          mukulika snigdha
                          from Noida, Uttar Pradesh
                          Dec 11, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110034

                          I had bought google chromecast from flipkart on 12.07.2017. First few days it was working fine. But later on i started facing some difficulties with this device. But now it doesn't work at all. Whenever i switch on the device it shows no signal. I have rest the device a couple of times but it doesn't work at all. It has a 1 year warranty and it has stopped working after 5 months. So i would say that either you resolve the defect in device or replace it with a new one or refund me my money.
                          Jan 26, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 12, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Dec 24, 2017
                          Flipkart Customer Care's response
                          We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: mukulika.[protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
                          Verified Support
                          Dec 25, 2017
                          Flipkart Customer Care's response
                          The customer complaint about the defective product. We had interacted with the customer and informed since 10 days replacement policy got over and asked customer to avail a 1 year manufactured warranty and asked customer to contact the brand toll-free number "[protected]" for further assistance. Hence closing the complaint from our end.
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                            M
                            Mayank Jagnani
                            from Bengaluru, Karnataka
                            Dec 11, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560045
                            Website: www.flipkart.com

                            I placed 2 orders with order id od[protected] and od[protected] of same product for which i paid ₹12, 649
                            And ₹11, 249. The one with the lower price was delivered very next day while the one with the higher price was delayed on many follow up's after 5 days i was asked to cancel the order and order again on higher price and hence fooling the customer on the name of discount.
                            Dec 15, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Dec 11, 2017
                            Updated by Mayank Jagnani
                            I placed 2 orders of same product for which I paid ₹12, 649
                            and ₹11, 249. The one with the lower price was delivered very next day while the one with the higher price was delayed on many follow up's after 5 days I was asked to cancel the order and order again on higher price and hence fooling the customer on the name of discount.
                            Verified Support
                            Dec 12, 2017
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Dec 15, 2017
                            Flipkart Customer Care's response
                            Customer raised a complaint for delivery delay. We interacted with the customer arrange for the delivery of the product and its delivered. Customer confirmed the same on call hence closing the complaint from our end.
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                              I
                              iAreDalvi
                              from Mumbai, Maharashtra
                              Dec 11, 2017
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra, 401107

                              Hello. I had ordered two kobo resistance bands. Order id is od[protected]. However, upon receiving the parcel, inside was only one band, and that was not the band which i had ordered. Hence i called flipcart and explained the situation to them that i had only one band, and it was not the one specefied, hence i wanted to request a refund. The next day, my product was picked, and the ekart guy opened the product in front of me and saw there was only one band inside. But now i have receieved the payment for only one of the bands, i. E. Rs 1242, whereas i had paid for two bands. Hence a refund of rs. 1242 is pending. I am feeling exploited and cheated. I hope you help me resolve my issue and get my remaining refund asap.

                              My refund id is[protected].
                              Jan 25, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 12, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Dec 20, 2017
                              Flipkart Customer Care's response
                              Issue: Refund received for 1 product only

                              Resolution: We have apologized and provided the refund. Informed customer through email as per his request regarding refund timeline.Hence, closing complaint
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                                N
                                naval manocha
                                Dec 11, 2017
                                Resolved
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                                Resolved

                                Address: 500081
                                Website: flipkart.com

                                This is regarding my *order id: od[protected]*. I placed an order on
                                8th december 2017, which was expected to be deliver by 12th
                                December (Tomorrow). However the status of the order is yet not packed. Had
                                Words with your customer service team, they confirmed that it wont be
                                Deliver by time, there is some delay. I have raised a separate ticket to
                                Track this.

                                While browsing about seller (Truenet commerce), i got to know about their
                                Scam. I wonder this is flipkart assured seller still we have number of
                                Complaints on consumer forum for the same seller, they take order however,
                                It got cancelled automatically.

                                Here are some order ids with similar complaints:
                                Od[protected], od[protected] od[protected].
                                Jan 16, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 12, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Dec 16, 2017
                                Flipkart Customer Care's response
                                Complaint : delay in delivery

                                Solution : Interacted with the customer conveyed the apology product delivered to the customer closing
                                This is regarding my order id:OD[protected]. I placed an order on
                                16th October2020, which is not yet shipped. 7 days is enough time to shipping an order. I'm really bound to cancel it. Resolve it or provide me answer of being late. Contact me on [protected]
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                                  K
                                  krishna rao Tumula
                                  from Addanki, Andhra Pradesh
                                  Dec 11, 2017
                                  Resolved
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                                  Resolved

                                  Address: Vizianagaram, Andhra Pradesh, 535558
                                  Website: Flipkart

                                  I have ordered 78 x60x5 mattress but received 72x60x5. I have not received any sms message confirming the size. After receiving the mattress i found the size as 72 instead of 78.in order also it is showing 72. I might have changed in system. I want 78x60x5 mattress. Pl help me. Today only i have received the mattress i. E on 11/12/2017.

                                  T v krishna rao
                                  Jan 15, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 12, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 15, 2017
                                  Flipkart Customer Care's response
                                  Customer raised a complaint because he received a wrong size product. We interacted with the customer and informed him that he order for 72x60x5 size product and the same delivered to him hence closing the complaint from our end.
                                  I accidentally ordered the Panasonic 55 Novo battery instead of the Panasonic 55 Novo that I got, but I wanted the Panasonic 55 Novo battery, now it is not replacing Panasonic 66 Novo, which I have not used anymore Neither is paying back the money.
                                  My order No. OD[protected]
                                  I purchased my MI 3s prime 8 months ago and I lost the bill.I need the bill as it isn't working properly.Soft copy is also okay.Please give it to me as fast as possible as after that only I can give it to repair.plz plz plz plz plz plz.
                                  As it is urgent.
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                                    Kabsuri31
                                    from Hyderabad, Telangana
                                    Dec 11, 2017
                                    Resolved
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                                    Resolved

                                    Address: Ranga Reddy, Andhra Pradesh, 500084

                                    Hi team
                                    I have ordered adidas ankle socks from flipkart, the size and quality i received are not as per the standard adidas is providing and also of very small size.

                                    I have raised an issue with them but they have not responded properly.
                                    Kindly help here.
                                    Below are my order details.

                                    Product page: https://www.flipkart.com/adidas-men-s-ankle-length-socks/p/itmez5wxkbytyv28?pid=...

                                    Order id : od[protected]
                                    Jan 26, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Dec 11, 2017
                                    Updated by Kabsuri31
                                    This is the incident i have raised with in flipkart site : IN[protected]

                                    Thanks
                                    Verified Support
                                    Dec 12, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      Pooja Malla
                                      from Delhi, Delhi
                                      Dec 11, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      Flipkart has delivered me a fake rayban on 11th dec 17. The goggle is duplicate, old and full of scratches packed in new case without any tag or warranty.
                                      The service has become very unreliable as even customer care was very confused that somebody would have replaced the new with old.

                                      They have cheated us and already logged the request for refund.
                                      (Order id od[protected]
                                      Please help.

                                      Pooja malla
                                      Jan 3, 2018
                                      Complaint marked as Resolved 
                                      It took 19 days but I received the refund. Thanks to Flipkart team
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 12, 2017
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Dec 12, 2017
                                      Updated by Pooja Malla
                                      In continuation to the complaint the Pickup of Rayban arranged for today(12/12/17) at 1 noon and the pickup boy from EKART refused to pick the product and silly reason given to me that " rayban likha to hai goggle pe-aap complaint category change karo, isko call centre ko bolo ke duplicate nahin old used goggle ki complaint dalein"
                                      "Main yeh pick nahin kar sakta-warranty card bhi nahin hai"
                                      What the hell?
                                      Do Flipkart really thinks the consumer is a fool

                                      Dec 20, 2017
                                      Updated by Pooja Malla
                                      No resolution till date
                                      Jan 03, 2018
                                      Updated by Pooja Malla
                                      Compalint resolved
                                      NO response on mails even.
                                      Great going!
                                      FLIPKART IS CHEATING CUSTOMERS

                                      POOJA MALLA
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                                        Deepak Kathoria
                                        from Chennai, Tamil Nadu
                                        Dec 11, 2017
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 600027
                                        Website: Flipkart

                                        I bought an acer predator helios 300 laptop from flipkart on 8th december 2017 and it was supposed to be delivered on 12th december. The laptop is under flipkart assured and now it shows that the product is "undelivered due to damaged". I bought it for 58, 390 (Excluding emi). When i contacted the customer service (Total of 3 times within an hour) they asked me to cancel the order as it has been damaged during shipment, but now the product's price is around rs. 1l. I constantly asked them to change the laptop and give me another one which is not damaged, but they kept on saying that i have to cancel the order and have no other choice, even though i don't have any fault, why should i cancel the order. Since it is under flipkart assured, i should be able to get the product which i asked for in the given time. I request any help or assistance i can get regarding this.
                                        Thanks in advance.
                                        Ps. Screenshots of purchase and tracking attached.
                                        Dec 11, 2017
                                        Complaint marked as Resolved 
                                        Refund has been promised.
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 12, 2017
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Dec 15, 2017
                                        Flipkart Customer Care's response
                                        Customer raised a complaint because order was not delivered. We interacted with the customer and informed him that the shipment was damage in transit because of that it was not delivered. Closing the complaint from our end.
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