Flipkart Complaints & Reviews

Sir,

I had not done any pos transaction using my bank of india debit card but at 8.14 p. M. On saturday i. E., 30.09.2017 i got a message that i have done pos transaction of rs.647/- on flip kart (Master card no.5264xxxxxxxx7782) which i have not done and the atm/debit is with, me only. But there were 2 other transactions of rs.12063/- and rs.999/- also they might be done on pos only but i am not sure since i am not having data related to those transaction as there are bank holidays in andhra pradesh and i doesn't got the message alert/otp for these transactions. So please accept the complaint.

The fraudster has repeatedly tried to use my debit card at 10.06 p. M.10.46 p. M.12.00 p. M on 30.09.2017 and at 8.46 a. M. On 01/10/2017. I tried to report the same to flip kart on their website but the domain name cs. Flipkart is not available.

On the next working day after holidays i had asked the bank for pos reversal of those transactions and the information regarding the transactions i received from the bank are as follows after 60 days follow up

1st transation details;

Merchant id:flipkart
Bank id:ctr
Payment id:2236477
Pgi ref no. Kctr[protected]
Card no:526495xxxxxx7782
Merchants detail available at merchants end:pzt[protected]l0301
Date of transaction:30/09/2017 20:11:06
Amount:647.00
Status:success
Ip address:49.202.69.352

2nd transaction details

Merchant id:flipkart
Bank id:ctr
Payment id:1910108
Banks payment gate way reference number:kctr[protected]
Card no:526495xxxxxx7782
Merchants detail available at merchants end:pzt[protected]rnj0501
Date of transaction:30/09/2017 16:43:36
Amount:12063.00
Status:success
Ip address:49.249.129.133

3 rd transaction details

Merchant id:flipkart
Bank id:ctr
Payment id:1898489
Banks payment gate way reference number:kctr[protected]
Card no:526495xxxxxx7782
Merchants detail available at merchants end:pzt[protected]dya0101
Date of transaction:30/09/2017 16:37:24
Amount:999.00
Status:success
Ip address:49.249.129.133

The only way to find the culprit is through shipping address so i request you please provide the shipping address so that i can find the culprit and recover my money. I had mentioned above all the details to trace the culprit.

So please help me to trace the culprit and recover my money.

This is to intimate to you that i had ordered a gioteak leatherette 3+1+1 brown sofa on 17th oct 2017. I was assured by your company that the item will be delivered to me by 02/12/2017. Your online system is also showing the detailed system that it will be delivered by 02/12/2017. But when i enquired about my item today, i came to know that even it has not been dispatched yet by the manufacturer. It is really embarrassing condition for me. Once i have paid in advance than why my item is not being delivered on time. And if there was a delay in transit, than why it has not been updated to me, why you were waiting for a complaint by the customer. Why you have not followed it at your own and informed me about delay. Who will be penalised for this delay. Why i should bear for your inefficiency. Also please intimate me the actual date of delivery along with the amount your are refunding me as penalty.

I had bought an ipad on flipkart. The app clearly stated that if i use hdfc card on phone pe then i would be entitled to cash back on phone pe for rs. 200/- as well a discount for using hdfc card of 10%.
Despite several mails and calls, only phone pe discount was credited to my account. The screenshot is attached from the app which clearly states that both discounts, phone pe & hdfc, would be applicable

I ordered a lipstick(ruby red color, lotus company).it is delivered today.it should be dry but its too oily.. and the color is not the accurate one.generally, it is matte lipstick..but the one which I got is too oily. I want it to be replaced or the money should be returned back.

I ordered a lenovo laptop bag 15.6 inch (Black colour). But the side net covers meant for keeping bottles were torn from both the sides, the pics of which are attached for your reference.

If the customer is paying for something, it is expected to be unable good condition as you are displaying on your website.

Kindly look into the matter and resolve the same.

Dear sir/ madam,
I faced problem from flipkart on 25th nov. That is i was teceived different shoes from flipkart with order id od[protected] dispached on 23rd nov. When i was raised complain for refund from my mobile app. Account, they people block my account and giving me reply after 7 days and the reply is same common prank, cheating message that you had done many returns from your account though m account is new and using only one time. So, you imaging the team of concern department from flipkart is very rude, closed, not talk face to face, cheater, lazy, less confidential, and amny more.
So, please help me out if you are potential for solving this problem,.
Its not a issue for me, but its a issue of whole country, whrer people like flipkart is make cheating with people, an behave like they don't afraid from rules regulation of india.
So, please teach lession to them.

Dear team
I m purchased mobile mi a1. It is received screen damage condition. More then 10 day flipkart not provide replacement product to me.
Please look it matter and solve it.

Mi a1 mobile screen damage. Many time i m create return request but flipkart not solve it. Flipkart taken a time for lose customer 10 day replacement..

Flipkart mail to me - we would like to inform you that we are processing the cancellation request for the following items in the order od[protected].

Flipkart delivered me a defective tv and when i requested for return they said that they will replace the product. But it has been more than a month and nobody has come to pickup the tv. The flipkart officials are always saying that they have escalated the issue and will be picked up. I shall wait for next 3 working days otherwise i will lodge my complaint to the following email ids:

1. https://pmopg.gov.in/pmocitizen/Grievancepmo.aspx
2. https://rtionline.gov.in
3. [protected]@flipkart.com
4. http://www.nationalconsumerhelpline.in/online-complaint-system.aspx

Also i will put this on national news papers like the times of india, dna, mumbai mirror etc...

On 28/11/2017, i received a accucheck active gulucometer at 4:00 pm. But product delivered to me is faulty, broken and used.
Toaday morning (29/11/2017) i request customer care to return the product and refund my amount but they told me that as per company policy they can't refund hence i request for replace.
Today at 3:37 pm i received a call from flipkart ([protected]) stating that refund can be given to me for that i have to contact customer care, but when i call customer care they told me again same thing that it can be replaced only.
Being a loyal customer of flipkart i never faced such issue in past and i am also a regular customer of flipkart. But this time flipkart shattered my trust like anything.
I request you kindly refund my amount.

Regards
Ankit
[protected]

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. He saw me "account is inactive contact us"
Please solve this problem as fast you can

Give me some solutions that i can reactivate my inactive account so that i can see the old purchases from my old account i cannot create new account because i purchase many products from my previous account

My issue of defect panasonic eluga ray 700 purchased online from flip kart has not resolved yet. I shall wait for next 3 working days otherwise i will lodge my complaint to the following email ids:

1. https://pmopg.gov.in/pmocitizen/Grievancepmo.aspx
2. https://rtionline.gov.in
3. [protected]@flipkart.com
4. http://www.nationalconsumerhelpline.in/online-complaint-system.aspx

Also i will put this on national news papers like the times of india, dna, mumbai mirror etc.

Hello sir
I shahid ehsan buy a printer leserjet m1005 from flipkart just 2days back my printer not working properly i called customer care mr arphan was the caller recive the call and he listen my complain and cut the phone two time.
So i m requesting you please solve my problem as soon as possible and action againts the caller.

Thanking you
Shahid ehsan
[protected]

I ordered for office chairs through flipkart and i got the ordered delivered.
Product: vj interior leatherette office arm chair (Brown, set of 2)
Delivery condition: diy (Do-it-yourself)
Order id: od[protected]

Issue: the product is in assembled state and cannot be used. The product is given as do it yourself and it needs carpenter assembly and cannot be done (I tried already, its tedious).

I tried calling up flipkart support multiple times and also via email but no one is helping.

When i brought a product, i ordered it trusting flipkart and not any seller. Flipkart cannot do this to me.

Action:
1. Escalate this and get installation done quickly (Am ready to pay if you need)
2. Correct your page removing diy (Do it yourself) which is wrong in page https://www.flipkart.com/vj-interior-leatherette-office-arm-chair/p/itmeqhhzmnzg...⇄
3. Inform/contact seller this needs installation and make sure this doesnt happen to anyone else.
4. Share flipkart escalation email to customers, as its our right to know.

My email: jagdesh. [protected]@gmail.com which is same as my flipkart id.

I am hoping for a favorable answer, i am here because i have nowhere else to go.

Dear sir/mam

I am chirag dethariya (30934) employee of ekart logistics (Recruited by adhaan) above 1 year my contract is not expire for till this day but i didn't get any salary from september till today. Not getting any satisfied answer from adhaan and flipkart (Ekart logistics) even they are not ready to me and even more they have added me in blacklist.

I got a letter on 30 november of getting suspended from 13 october. I attended my duty even after 13 october.in november month there is deliverey challan on my name and i was in delivery too.

I am not getting any salary of that time period so i am go for tomorrow police station and customer consumer forum and doing police complaint of mentally harassment and not give my salary last 2 month.

I will let customer consumer care know all about this.

I hope you understand my condition.

Please reply asap

Mo no -[protected]/[protected]/[protected]

My self sayyad ashfaq my email id
Jio[protected]@gmail.com
Contact number also [protected]
I ordered samsung galaxy on7 on oct 6 2017 and delivered 13 oct but phone is dead i call to customer care flipkart arrange reverse pickup mobile pick 25 oct by blue-dart courier but seller refused to accept i complaint to flipkart matter high light same consignment delivered 14 nov but company says you proved replacement after 2 days replacement cancel flipkart says i provide refund but same after 2 days refund canceled flipkart says provided replacement but again cancel last flipkart says finally seller accept refund and process 27 nov but delay again date 29 nov but same delay till 1 dec provided date 10.30 am but till no response this matter i mails 49 but no action from flipkart mentally harassed or torch er from flipkart please help i warning flipkart i will go to consumer forum but no reply please help

My name is pranay dulal. On 28 nov i odered boat 600 headphone it is shown that it will be delivered on 30 november but the delivery boy didn't deliver. Again i called then he saying he is out of the delivery address he will not deliver on 1 dec also. This rude behaviour of gaurav (Delivery boy) is not tolerated. I want my item today itself because i will not be available from tomorrow.

Dear sir/ madam,

As i have booked the wk95305 mi on[protected] and my order no. Is od[protected]

But it was damaged and i have doa letter for that.

So please refund me the payment or else replace my handset as early as possible.

And if there is any procedure for replacement or refund payment then please inform me so that i can claim my above mentioned handset.

Now this is height of bad customer services... I have not revived any resolution for this issue... Its been more than 30 days that i first reported this problems and also deactivate my flip kart account and nobody response and call me back

Dear team,
Please refund my amount of to windcheater jacket please resolve this issue as soon as possible

Reagrds
Nirdosh yadav
[protected]

My return was processed only partially: i was supposed to receive half refund in phonepe wallet and half through egv. I have received the amount in phonepe wallet but egv isn't updated still even though i was told i'd receive the egv in 1 business day. Now flipkart has asked me to wait until 4th of dec (They need 6 days to resolve an egv issue? Wow!) i'm still without a phone, thanks to flipkart, again! And they haven't bothered to call or follow up on this issue so far.

Order od[protected]:
I bought moto e4 plus mobile from flipkart and the product was defective (Video calling issue). I have raised replacement request and talked with flipkart customer support. I made clear that if the replaced product also had quality issues then i need refund. Customer support person (Female executive) told that i will get refund in case of defective replaced product. I got replacement and the new product is also having quality issues (Ear phones portal defective and video calling issue). I have made refund request immediately. Now flipkart is not accepting the return request and suggesting me to go to service center and resolve the issue on my own. I have paid 9999 rupees to get the defective product and also i have to roam around service centre to get the issue resolved by keeping my priorities aside. I am expecting refund from flipkart and why would i waste my time at service center with defective product.