Flipkart Complaints & Reviews

This is regarding my *order id: od[protected]*. I placed an order on
8th december 2017, which was expected to be deliver by 12th
December (Tomorrow). However the status of the order is yet not packed. Had
Words with your customer service team, they confirmed that it wont be
Deliver by time, there is some delay. I have raised a separate ticket to
Track this.

While browsing about seller (Truenet commerce), i got to know about their
Scam. I wonder this is flipkart assured seller still we have number of
Complaints on consumer forum for the same seller, they take order however,
It got cancelled automatically.

Here are some order ids with similar complaints:
Od[protected], od[protected] od[protected].

I have ordered 78 x60x5 mattress but received 72x60x5. I have not received any sms message confirming the size. After receiving the mattress i found the size as 72 instead of 78.in order also it is showing 72. I might have changed in system. I want 78x60x5 mattress. Pl help me. Today only i have received the mattress i. E on 11/12/2017.

T v krishna rao

Hi team
I have ordered adidas ankle socks from flipkart, the size and quality i received are not as per the standard adidas is providing and also of very small size.

I have raised an issue with them but they have not responded properly.
Kindly help here.
Below are my order details.

Product page: https://www.flipkart.com/adidas-men-s-ankle-length-socks/p/itmez5wxkbytyv28?pid=...⇄

Order id : od[protected]

Flipkart has delivered me a fake rayban on 11th dec 17. The goggle is duplicate, old and full of scratches packed in new case without any tag or warranty.
The service has become very unreliable as even customer care was very confused that somebody would have replaced the new with old.

They have cheated us and already logged the request for refund.
(Order id od[protected]
Please help.

Pooja malla

I bought an acer predator helios 300 laptop from flipkart on 8th december 2017 and it was supposed to be delivered on 12th december. The laptop is under flipkart assured and now it shows that the product is "undelivered due to damaged". I bought it for 58, 390 (Excluding emi). When i contacted the customer service (Total of 3 times within an hour) they asked me to cancel the order as it has been damaged during shipment, but now the product's price is around rs. 1l. I constantly asked them to change the laptop and give me another one which is not damaged, but they kept on saying that i have to cancel the order and have no other choice, even though i don't have any fault, why should i cancel the order. Since it is under flipkart assured, i should be able to get the product which i asked for in the given time. I request any help or assistance i can get regarding this.
Thanks in advance.
Ps. Screenshots of purchase and tracking attached.

Flipkart cheat with customers, they change delivery date without informing customer.

I have ordered redmi a1 from flipkart it should be delivered by 9th dec but now delivery date is changed to 16 dec. I have already sold my redmi note 4 phone to purchase new phone.

My item will be shipped on 13 dec that means flipkart has not stock and flipkart has taken lots of order. Now when i go for new order display delivery date is within 2 days still play with customers.

Here is the message from flipkart when i ordered:

Your order will be delivered by sat 9, dec 2017.
We are pleased to confirm your order no od[protected].
Thank you for shopping with flipkart!

I had ordered mi a1 on 9th dec 2017 in the ongoing sale and the order was placed and it showed that i would recieve the same till friday 15th dec, so when i checked today so i can't find it in my orders so i contacted customer service so here they told me that i had just created the order and not ordered so i told them that i have some proof reading the order i placed but then to the executive denied and told me to order it again
So my question is why should i bare more for the inconvenience which is caused by your end
And now the price is 13999 when i booked on 9th it was for 12999 so why should i bare 1000rs more
I hope that this much evidence is enough to prove that i had ordered the product on 9th dec and not just created
Hope to receive some positive response.

So it’s been a few days now, i’ve ordered a mi a1 from the december sale. The order tracker says it is being processed. It’s been like this for like3-4 days the promised date is 14th of december hope it gets here on time flipkart should look for these kinds of dealers, who don’t update their statuses

It is these kinds of things that make a good online market but flipkart doesn’t seem to care, i called the care center seems like they don’t care either they said that it will come on the promised date hope it does so, if it doesn’t i’ll move to snap deal or amazon

I have ordered mi a1 phone on 8th december. Before booking, they were showing that my phone will be delivered by 11th december. But just after booking, it started showing that it will be delivered by 12th december. Its been 3 days but my product hasn't shipped yet. Now when i called customer care regarding this, they said my issue will solve by 13th december and then i will get to know that when will i get my phone. Truenet commerce seller it is. Even they haven't refunded my money from previous order.

Hello flipkart,

This is my first order from flipkart and i have had the worst experience of my life.
I ordered a google pixel 2 (64gb) from your website on 9 dec, 2017 and my product was to be delivered today. As i was awaiting the phone to be delivered i received your message stating the shipment has been cancelled.

I immediately called your customer care to confirm and what i hear is the worst and lamest excuse that since the product was ordered by a lot o[censored]sers hence the shipment has been cancelled by the seller.
For 2 days we were tracking the shipment which was already shipped from secunderabad to new delhi. And all of a sudden today you tell me the seller cancelled the shipment due to bulk order. Are you trying to fool your customers?
I ordered this product as a gift for my brother on his birthday. Since the product was available on a discounted price, we placed the order.
Order id: od[protected]
Return id:[protected]

I am literally devastated. How do you even expect people coming and ordering from your website when you provide the worst service like this? How can you cancel someone's order in the middle of the shipment?
I need to get my phone today. If you do not look into this i will definitely file a complaint in consumer court and ensure that a word of mouth spreads about your pathetic delivery system. This is a problem between you and your seller, not my problem. I need my phone as i was expected to receive it today.

And if this is your quality of service, moving forward i would ensure none of my friends or family use flipkart and definitely inform as many people as possible about your poor service on social media.

My phone is still available at the new delhi warehouse. Please look into this at the earliest.

Your dismayed costumer.
Thank you.

Mi a1 booked at flipkart, order id od[protected] amounting to rs. 11699 under an offer from 7th-9th december. I have paid the money online through sbi credit card, to which i the confirmation of delivery on dec14. Today morning, the product was cancelled on its own, and i called the cc he cited that due to bulk order it is been cancelled and posing false info on my account that i cancelled it. Making a mockery of customers having no stock and still receiving payments for 2 or more days.

Online purchase of mi a1 black in flipkart through my andhra bank debit card on 07/12/2017. Amount was debited from my account but order was not successful. Flipkart has claimed that the order has failed and payment was not received in the seller end. My bank has claimed that the amount has been successfully credited to the seller.
Flipkart please look into the matter as make sure that the refund is initiated

Hi, i have ordered mi a1 on 7th of dec 2017, the delivery date was before 15th dec 2017. But whenever i was tracking the product it's showing only one thing that is seller is processing your order. How many days a seller will take it to process or else these offers are all fake or you people making us fools. I request flipkart not to allow these kind of sellers who won't respond, who won't delivery product on time, whom should we contact now. I called to flipkart customer service they said that it is not updating it will b delivered before promising date. Till now i had good feeling on flipkart now i need to think and shift to other online services. Please look into the issue and do needful

Sir,
I have received the order of an item (Trio t3 plus mobile) from flipkart
With an order id : od[protected]
Amount paid rs 1007 /- as cod
Order cash on delivery
With my flipkart account registered mobile no: [protected]
In the name of rupendra /anil
But i want to return this item due to not reaching my requirements, so then iam trying to send return request for refund to flipkart customer care centre, they told me that its not possible to refund for mobile purchases in flipkart..
They are telling like its only possible to replacement but not refund. So please let them process my refund because i didnt need the shipped item.
See through the image below (Order details)
I didnt used the item even on one day yet,
Send me any updates to my present no [protected]

Worst seller selection by flipkart - truenet commerce, i have ordered mobile on 8th dec, my order id is od[protected] mi a1 mobile & till today seller is processing this order. Why flipkart is not taking action on such repetitive incidences.
I don't know how flipkart internal system is working to meet the delivery on promise date. I am too much frustrated with this seller & flipkart.
Never buy product in sale of flipkart.

Please take care if you are purchasing from flipkart. If you already purchased and defect product received then dont replace that product in replacement, bcoz you may get more worst and faulty product than before.
Bcoz flipkart has licence to deliver faulty product in replacement and not responsible if you get faulty product in replacement and if the company of product delaying to give resolution (There is no definition for delay for flipkart, bcoz it takes almost 1.5 month passed)

Xolo era 1x mobile purchase on 27th nov.
After 1-2 days faced network issue.
Replacement request raised and technical person visit at home, issue not short out. As advice by technician we are visit at service station. But issue still not solve.
One more time replacement request raised but once more reject by flipkart.
10 days go away of as per replacement policy. But mobile still as faulty.
I want solution of this or replacement.

I got a one product that is cognetix gray headset.. Thats product is very wrost product.. So.plse take my product return and gave my money... Iam not satisfied that product... So i pay Rs. 479 with delivery charges also.. Iam very angry on the flipkart company.. It buy on december 3.12.2017 and its damaged on December 7.12.2017.

Hi team,

Cod product (Order id: od[protected] was forcefully delivered at my address deepak sharma, b-407, navaratna exotica, behind runwal seagull, handewadi road, hadapsar, pune 411028 on 09 dec while the address mentioned on parcel was prabin sharma 4 (407) navaratna exotica, ganga village, navaratna exotica, 4 number flat 407 rom, pune 411028 in my absence to my wife who is not good neither in english nor in marathi.

I checked in society what'sapp group but there is no person with prabin sharma's name also there was no contact number updated on parcel.

I didn't requested for any product. Request you to please get the parcel collected and refund my 1199 rs.

Regards,
Deepak sharma
Mob:[protected]
E-mail: [protected]@yahoo.com
Address: b-407, navaratna exotica, behind runwal seagull, handewadi road, hadapsar, pune, maharastra 411028

I placed an order for mobile on 08th december and it says truenet (Seller) will deliver it by 15th. Yet on the website, it still shows, no progress

Just to check i tried placing an order for same mobile and same address and it says delivery in two days at extra price of 70 or in three days, i. E by 13th

How is this possible that what is ordered today takes 3 days to deliver and what was ordered 2 days ago takes a week?

Flipkart executive couldn't answer anything and kept saying technical fault. He refused to connect me to his superior also, saying that no is available

Pathetic. Can flipkart address this urgently please