Flipkart Complaints & Reviews

On sunday jbl headphones were on discout and i ordered that during that day i
Got message that ordered has been shipped and the next day i got message that your order has been cancelled by dealer. So they are saying me to buy that headphone in new price. Take a scenario that today is diwali and last day of offer and i ordered the phone next day i got message that your ordered has been cancelled by dealer and you have to buy same mobile in new price. So its not my fault. I need that headphone on the same `price in which i ordered. Please help me. I need justice

Sir,
I was recived my order od[protected] for infinix note 4 on 15/11/17. After 5 day use this phone was power off done auto and not worked two to three times in day. I was complaint to flipkart & ask to replace the phone under 10 days replacement policy, but they was not replace my phone & fake report submitted on my reqest & cancel my replacement. This phone are faullty & flipkart not solve my isse they are ask to me go to service center,
But this is your responsibilty replace the phone under flipkart 10 days replacement policy, so i reqest to you please solve my issue & replace my phone.
Neelam patwal

Damaged product received after one month of order placed. I have raised return request for the same flipkart accepted but they are not doing return pickup. Everytime they are giving new dead line and giving more troubles. Flipkart is cheating customers with online business, till now issue is not resolved please look into this and take necessary action asap. Thanks

Regards,
Srinivas
[protected]

Nowadays flipkart is one among top online fraud company in india. Recently i purchased a tempered glass for my i phone 6, but the product is damaged. I asked for refund as no one will pay for a damaged product, their executive told me it is not in its policy to refund. I found that flipkart nowadays started betraying not only customers but also seller. As recently i read in news about arrest of its directors for not paying the amount to its suppliers.in this regard i will request everyone not to purchase from flipkart and fall pray to its pick pocketing policy. Beware of flipkart.

Flipkart customer service centre and flipkart is mentally harashing me by not giving refund of rupees 14170/- from last 2 months.

Order id: od[protected].

If any thing happens to me due to depression flipkart would be responsible for that. I am calling flipkart daily since 12 oct 2017. I have wasted my lot of time and money because of flipkart. I want compansion with my refund or else any thing which will happen flipkart would be responsible for that.

As mentioned above, i got message from my bank that "thank you for using your kgb rupay atm card for purchase of rs: 729.00 on pos at flipkart mumbai mhin" after that i verified with my bank and that amount was deducted. So, please help me to sort out this problem and try to cancel that transaction and please credit my amount. I thought this type of things will not happen in flipkart. So please sort out this problem

I ordered a headfone jblt250si on 1st december mrp 2499. It's offer price was 389 including 40 delivery charges but yesterday on monday december 4th 2017 i received a message that your refund of 389 has been successfully processed.
It means my order was cancelled without any reason i made a successful payment through phonepe app but i don't know why company cancelled my order.

Hello, on 03/12/2017 i've ordered for skullcandy s5lhz-j569 anti headphone with order number od[protected] items). It was coming at a discounted rate of rs 495. I've made the payment of rs 20 with flipkart gift card and the rest with my debit card. The payment was successful and everything was perfect. I was happy that i will be getting my two headphones by tomorrow (04/12/2017, which never happened). The next day (04/12/2017), when the order was supposed to be delivered, i received a text in my registered mobile number. It stated that the seller have cancelled the order and i will receive a refund by 12/12/2017. I was so surprised with that. Because i've been waiting for this and without any communication how come such a big organisation like flipkart can cancel an order, when the customer have not asked for that. I think this is a pathetic customer service and being a regular flipkart customer i really fell cheated. I don't have enough word to express my frustration. I've bought many things from flipkart and it was good that is the only reason i also ordered for the headphones.

At the end of the day once again i really feel cheated enough and you guys have to resolve this for me. I want my product at the earliest or else i will have to escalate it to consumer forum. I've contacted flipkart customer support and spoke to

Sk farhan however the response was not satisfactory. I asked him to open a complaint which he didn't do, i also asked to escalate the case to his manager and he denied to do that. Hence i'm writing the mail.

I am a customer. I will order for something which i can see on your flipkart website, and the order was of course made from your account so there is no fault from my end. If its a mistake from your end, then you have to resolve that, its not my look out. Its an unimaginable customer service that you guys are proving. The advisor whom i spoke to even didn't acknowledged the issue. Flipkart is proving appalling service. I'm really dubious about the fact that whether i will buy from flipkart any more or not.

I've also mailed to your ceo [protected]@flipkart.com though i don't know if its the correct email or not. However i would expect you would look into this matter. And i want my product anyhow at that price. Or else i will complain it to consumer forum and i will post in social media about this.

Expect to get a reply at the earliest.

Thanks,

Siddhartha chatterjee

I have purchased shoe of reputed brand (https://www.flipkart.com/erke-running-shoes/p/itmeqkeyr6ggspu3?pid=SHOEQKEYZCGW...⇄ from flipkart and just used 10 days only.in this short span of time it has been torn. Flipcart is now denying for and refund or exchange. Can you pls help me out. (Order od[protected]

Rergards
Rahul kumar jha
[protected]

I placed an order from flipkart on 3/12/17.
The order was placed successfully and the amount was debited. Later they canceled the order and told to place a new order after raising the product price.

This is the second time i am facing such poor fraud service from them.

Please try to deliver the item as mentioned in the order. We expect some quality service from reputed sites like flipkart. Please stop fooling people like this.

Kindly provide a solution.

Thank you

Dear flipcart,
I bought a mobile model ivoomi me3s
Received date 4/12/2017, my brother was not satisfied in this model, i want refund my money.
Kindly do the needful asap
Mobile cost 6500 rupees,
And i add the invoice copy photo, the supplier is not responsing, flip cart will take responsibility to refund the customer money, otherwise will won't trust flipcart, i hope flipcart is give a solution for valuable customers.
Thank you
A riazudheen

This has turned into a joke! I've been waiting for the egv since the 29th of nov and it's been a week since and i've received no refund through egv.

When i was contacted by the social media team on the 3rd dec, they said that there's a technical issue with the egv issuance sitewide on flipkart. How covenient!

So the technical issue isn't getting resolved even after a week (Since 29th of nov)?!

My phone was picked up for return on 26th of nov and i've been without a phone since then (9 days... And counting).

Find the attachments.

Stop this scam flipkart. We've had enough!

3rd dec'17 i ordered a jbl over the ear head phone. Its offer price was rs 349. Delivery rs40. The order had been placed and i had received confirmation sms notification regarding the same. But on 4th dec'17 4.31am the order got automatically cancelled with no proper explanation what so ever. This should be purely considered as breach of contract! Thanks and regards suvankar nath contact: [protected]@gmail.com

I have ordered a microwave from flipkart on 21st november. My order no is od[protected] they assure me to deliver it on 24th november, but i didn't receive any order then i called they told be it would be deliver till 30th nov. I waited for the order but its still not get to me. I complained on flipkart several times. One of the complaint no. Is in[protected]. They just told me that they called me but i didnt receive any call

On 2-dec-17, I ordered for Toothbrushes (order Id OD[protected]. I re-ordered the same item what I had received in Jan 2017 (order Id OD[protected]. But this time the toothbrushes I received are not same as shown in the picture and what I had received earlier.

On 25th november i placed order of 4 dresses. Their expected delivery date was between 1st to 4 dec. I have not yet received my two dresses with ekart id ekart logistics - fmpp[protected] and ekart logistics - fmpp[protected]. It has been updated on website that both have reached nearest hub on 1 dec. Customer care executive are unable to solve the problem. They are saying that item's current location is not available. Please help as i have to leave for vacation on 7th.

I had ordered a headphone on flipkart worth rs 349 after discount on address to my cousin as a gift.. But flipkart cancelled the order next day saying that it was cancelled by seller as they placed wrong price due to unforseen errors.
When i called them they said that they can't do anything.. No re-order of same product or no compensation.. They said that they could just ask seller for some gift voucher..
That item i ordered was "flipkart assured".
I had to feel down.. As i had told to my cousin about gift and now flipkart is doing this..
How can i ask them to solve problem.. On phone they are just saying.. We can't do anything sir..
Its a setback actually..

I ordered two quantity of jbl headphone order id - od[protected] on[protected] and payment done by my debit card but today[protected] morning i received a message your order is cancelled how they can cancel my order
Without my knowledge even i paid. My time, data, etc are wasted they are cheating customers.. Please take a action against them

I ordered for the headphone on 3/12/17 and today the order got automatically cancelled which is a breach of contract and trust given to customer
So i need immediate action to be taken against the company with regard to this fraud offers. The cancellation of order without any prior notice to the customer is completely unacceptable. Once the customer places an order it's the responsibility of the customer to fulfill it

Dear flipkart,
I have ordered a products on flipkart since very long i have ordered lots of product but i have never face such a problem like this. This time i have ordered a product of syska trimmer with above order id number for which i have done payment online as i have received the mail from your end. But despite of making a payment on time i am not receiving my product on time. I called customer care 3 times, 2 times they assured me that you will not suffer any problem and they assured me for this but the third time when i called customer care that the delivery boy is standing outside my house and he is asking for the payment and i told him that i have already paid online he said that the payment is not updated yet then again i called customer care there a lady talk to me and i told her the same problem but still no solution for me she said it will take around 24 more hours to get your payment updated. I asked her why? She said because its a routine procedure. I said if it is a routine procedure then why didn't u told me earlier or why you send me a mail to do the payment online. She said it's a mistake will take your feedback and do it for the next time. But still my problem is not resolved and i am facing the same problem. I told her that i will complaint about this on flipkart and also on rbi also that once you have taken my payment and you have not given any sort of reciept to me and making me fool out of it.. I'm very much and how it with this type of behaviour of flipkart that once you have taken the payment you have not given the reciept and not updated the same even if i have ordered the cash on delivery option. The other option for paying online was given from your end and you have not mentioned anything like i will not get the payment updated in less than 24 hours. It's been shameful that now flipkart becoming a reputed and trusted site still you are not taking your customer seriously. But i will make sure that you will get for what you have done.

Neeraj balyan
Advocate
Ph. No-[protected]