Flipkart Complaints & Reviews

I ordered a smartphone on flipkart order number od[protected]

Everything was done correctly i paid with my credit card and order was successful, after one day i tracked my shipment and it was shipped by vision star the seller and received by, konde products services private limited, khasra no. 14/6 gurgaon.

But then i got sms saying "your order is cancelled and amount will be refunded to you bla bla bla". I called customer care and they say that a seller can cancel a shipment any time.

My point is when they agreed to fulfill my order and taken the amount, then it is a fraud case to not deliver the product to me and they should pay penalty for this inconvenience.

Attached is the shipment history for the product

This is regarding the order with order id od[protected] placed on 7th dec 2017 for an acer predator helios 300 original price 1, 09, 990/- at an offer discount of 69, 990/-. Now, on 11th dec when i check the order status, there is a notification saying: shipment undelivered due to damage (See attached images). I then called their customer care and the resolution provided was to place the order again. Now, i am certainly not willing to pay 40, 000/- additional for no fault of mine. So, i sent an email asking for a replacement piece and got no response there as well.

I did some searching online on this issue, and i find that customers have faced this issue during the earlier sale period of 7-9 oct this year, on the exact same laptop, and by the exact same seller retailnet. The link provided below has links further pointing to more customers reporting the same (Link: https://www.consumercomplaints.in/flipkart-fraud-by-flipkart-and-retailnet-c1719...⇄

I urge you to look into this matter with utmost urgency and sincerity, as this is extremely fishy and seems like ekart and retailnet together may be deceiving them.

I have purchased redmi note 4 mobile from flipkart in august 2017 by my debit card loan emi option. But no any emi debited from my bank account till further. What can i do to solve the matter? Please help me i have already contact my bank account branch manager but he advised me to submit the letter of loan where you have purchased the item. I already wrought about this matter to flipkart customer care but no any satisfied answer given from flipkart sight.

Order no.- od[protected]
Item - philips bg1025/15 body groomer for men
Date - 08/12/2017
Amount paid - ₹1199
Cheating on the part of e commerce
Empty box received
Please provide me either new product or refund
Flipkart service is a cheater they are demoralising me and many people by doing such activities which are irrelevant to their services.
I am not able to open my account please help me

Team,
I have placed my order od[protected] on december 7th and flipkart has committed to delivery it by 11th dec. But still there is not update on delivery when i track my i'd fmpp[protected] it's showing as simply lying at suchitra hub office.
I have asked flipkart to share the address or contact number of ekart logistics for which they failed saying they don't have address of it's own office.
Please share the ekart office address of suchitra hub office when my order is ideally lying since yesterday.

Dear sir,

I have purchased 04 unit watches from flipkart in two models, but i just recieved only 03 units, one item is missing from box.

So please advice us, what i should do for reimbursement,

It was duly packed when i was recieve this shipment through courior, and i trusted the service of courior company but i just wonder after i open the box of courior...

I had ordered a pixel 2 phone on dec 9th and the promise date to delivery was 13th dec now they say it's delayed and customer care doesn't have the reason why it is delayed and i ordered 1 more pixel phone on 15th dec for my brother and it's already dispatched on 16th to the same location. Order no od[protected] ordered on 9th dec. Please let me know the reason why it's delayed i have paid the money not asking for free

Hi am salman from chennai, i had applied for supervisor post in flipkart through olx. I got an offer letter and appointment letter from flipkart team aryan and binod heading the team promised me of job and they took 4500rs online payment from me in the month of december-2017. But after paying 4500rs they were supposed to call back for joining. After my payment is done their mobile number was in switched off, no call from their side for clarification or the refund. Some images have to attach below for your clarification. I received all things by this mail id [protected]@gmail.com. They are cheats many persons via olx so kindly look about this.

Have ordered ivoomi, with order id od[protected] received and used the product. It is overheating and charging was down in 8 hours only. Out of 8 hours only 1 hour used the phone.

I have called to customer care and requested to exchange the product with moto c plus by paying additional amount. He was giving some wrong examples and compared flipkart company with retail store outside. I have requested multiples times but not agreed.

Could you please arrange as per my request as received product is very bad and replacement product is also may will be the same.

Requesting you again to get service as a regular flipkart customer. Hope you understand request as an exception.

[protected] is my registered mobile number in flipkart. I had ordered a protein supplement. And cancelled it immediately. I had paid it through debit card. The amount of 455 rs. Was deducted from my account but 7-8 days passed. It is still not refunded. I want my refund as soon as possible. Its getting too late. Kindly help me out of this issue and make my refund fast.

I have ordered a phone which was on a limited period sale but i haven't got the delivery and it has been marked as delivered and even i got a sms as the product has been delivered, i tried to call the logistics but i haven't got any response they are not even picking up the call, i have complained about this in flipkart also but still no positive results my
Tracking id is :- fmpc[protected]
Order id :- od[protected]

I have purchased an item from flip kart using the flip kart pay later and
Purchased bluetooth head set worth of rupees 3999/- on 4th sept but due to some reasons i have cancelled the order in the same day itself...

The order number is: “od[protected]”

But flip kart has sent a payment request for payment on 3rd november to my indusind bank credit card and they have settled the payment to flipkart...

Here one thing i need to highlight...

Even though the item has cancelled why flip kart has sent a payment request...?

Ok it happened by mistake till today one and half month finished and

Flip kart has not returned the amount back to my credit card...

Up now i have explained only half of the problem...

Here comes the main problem please read it carefully...

I want to close my existing indusind bank credit card and i have paid off all

The un-billed amount and raised a cancellation request 31st october 2017

And the card is going will cancelled within 7 working like bank people said..

So i have thrown my card a side and completely forget...

But from flip kart side they raised payment request on 3rd of november, i

Don’t know about this...

So i didn't checked statement...

Now in december again i have received a statement copy and message from

Indusind stating that i have to clear pending funds...

I have shocked and called the customer support regarding to this...

They said flip kart has requested for payment of rupees 3999/- on 3rd

November, so we approved like that they said...

And also bank people has charged me 1000 rupees for not clearing the

Pending payments in november (I. E., 3999/-).

Here the complete mistake is flip kart only...

I requesting you to take a serious action on flip kart and including the fine

Amount (5000/- i need my money back...)

My mobile number is: [protected]

And the registered email with flip kart is: [protected]@gmail.com

I mean to say one and half month back flip kart has taken my money...

So i am insisting them to clear funds along with the late fee which was

Imposed to me by the bank.

=
And the below message is for some frauds... (It is not related to this complaint)

Some intruders are seeing this complaint in this portal and they were calling to the particular person and introducing them self as they are calling from so and so... And asking for the bank details...

Admin please make all complaint visible to only respective persons...

Other wise all cheaters are calling...

Dear flipkart team,

Every time my order cancel through flipkart, before 3 month flipkart cancel my i phone order that time i agree resaon for cancellation but now after three month same resaon for my order cancellation.
Flipkart service not satisfied
Mail id [protected]@gmail.com
Mobile number [protected]

I talk to customer care service but jatin floor manger miss behave with me
Time 10:45 pm
Date 15 dec 2017

I purchased a i phone se from flipkart app. When i received the product, i observed that there are dead pixels on the screen. We have contacted the flipkart for product replacement when flipkart denied to replace and asked to check with apple for replacement. I have contacted the apple support who responds that product was purchased from flipkart so flipkart needs to replace. Product was delivered with no screen cover or back panel cover as well.

When we informed flipkart that we will raise a consumer complaint they said we can go ahead with the complain and they cannot help or assist use.

The reference invoice order number is: fwd: invoice of order - od[protected]

I purchased vivo v3 last year on 12 oct 2016 and didn't get bill of it,
Invoice of the product generally comes through email but i didn't get it and forget requesting for it,
Now there is a need of the same so please fetch me invoice of the product what i m detailing below,
Send it to : [protected]@gmail.com
Order id: od[protected]
Order date:06/10/2016

Hi,
My email id is [protected]@gmail.com
I have orderd two products i. E solly jeans co men's solid casual shirt & highlander men's solid casual white shirts from flipkart.com on[protected]. The order id is od[protected].
And the order was unsuccessful even though the amount was debited from my debit card. The amount of rs 1458 is deducted from my bank account and rs100 from my gift card wallet....

Dear sir/madam,

I have bought a computer machine from flip kart in sep 2017 which was not as per description. I made many complains but the only ersult was wastage of time.

I could have lodge fir for forgery but you people know very well that common man is stucked in his day today life and do not have time for all these things.

These are not ethical business practice and you are looting common man hard earned money by such unethical business practices

Hello,

I bough a phone from flipkart using 0% emi and had to cancel the order as they could not deliver the product on time. The bill of my credit card got generated before they processed the refund, and bank changed interest. Now both hdfc and flipkart are denying refunding the interest they charged.
Hdfc is saying that they have given emi amount to flipkart, but flipkart is saying they did not received any amount of emi portion.
At least one of them are definitely lying.

Can you please help me in resolving the issue.

Order id - od[protected] of pixel 2 delayed by flipkart.

The phone was ordered on 8th december with delivery promised on 15th dec. However, the product is not packed or shipped even now while the same phone is available for delivery on 18th dec if ordered today, 15th dec and through the same seller - omni tech retail.

The customer support has no answers and has no idea on how to handle the situation. The blame is put squarely on the seller who doesnt seem to have responded to flipkart's emails about the delay. The only thing they did was apologise but couldnt provide any update on the delivery date. A ticket only has been raised which will give me an update by 18th with no real update on when the phone will be delivered.

There has still been no effort made by flipkart to resolve or provide any update on this aspect. Good luck to you flipkart for your treatment to someone wanting to buy a flagship product.

I ordered following product
Gadget-wagon 13 to 46 inches 180 deg swivel 20 deg tilt for lcd, led, plasma & monitors corner full motion tv mount.
Flipkart delivered wrong product as the product doesn't have 20 degrees tilt function please deliver the correct product with tilt function. This is ledtv wall mounting fixture. Photo of delivered product is attached with this complaint. Mobile no [protected]. Name ps ravindra. Order no. Od[protected]. Delivery of wrong product one hour ago. Please acknowledge and let me know when correct product will be delivered. You can pickup the wrong product when courier comes to deliver correct product according to order.