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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47114
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Flipkart reviews & complaints page 1639

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B
balu0507
from Hyderabad, Telangana
Dec 6, 2017
Resolved
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Resolved

Address: Hyderabad, Andhra Pradesh

I bought a product on 05th dec 2017.in that buttons are not working even power and on/off button also. Again they replaced on 6th dec 2017. It has been again i got damaged product on 6th. This is not the correct way to sell the product for seller, ekart services and finally it has been reduced the reputation of flipkart services. On this i have spoken with executive akshay and superwiser amith.. That superwiser has spoken with me very rudely on this.
I am not convinced with his explainations. I have feel it's a mental tenction for me.. Even i paid in the correct time for your mistakes why should i wait for your policies. I wont trust flipkart people from today onwards. And i won't put any order on this. If possible i can spread this to social media and my friends if i didn't get any response on this clearly to satisify
Jan 21, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
Flipkart Customer Care's response
We will revert on it.
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    C
    Choklay kuenzang Namgyel
    from Kolkata, West Bengal
    Dec 6, 2017
    Resolved
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    Resolved

    Address: Darjeeling, West Bengal, 734301
    Website: Flipkart

    Why has my order been canceled without anyone reason and the time I have wasted and misery and stuff. Need a reason for why my order has been canceled. Till now had been using flipkart by cash on delivery and this happens when I pay from credit card for the first time. Never expected such thing from a company with big name . need to resolve this problem and need reason behind cancelation of my order.
    +1 photos
    Feb 1, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 08, 2017
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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      N
      nileshpandey1992
      from Gurgaon, Haryana
      Dec 6, 2017
      Resolved
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      Resolved

      Address: Lucknow, Uttar Pradesh, 226024

      I purchased mg101, its lid is very loose due to which accident happen
      twice. kindly change it because it comes under manufacturing defects
      as stated by your policy. my attatching my invoice details.
      And there company warranty documents.
      flipkart Invoice Number # FAAXXV[protected]

      both campany manufacturer=billion and flipkart seller denying and playing the fool of the customers.
      +2 photos
      Jan 16, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 08, 2017
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 11, 2017
      Flipkart Customer Care's response
      We had interacted with the customer as per customers complain, we have provided the details of the brand, so that customer can contact them directly as the product is out of the sellers return policy.
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        I
        itsdeepakjain
        from New Delhi, Delhi
        Dec 6, 2017
        Resolved
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        Resolved

        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: Flipkart

        Od[protected] against this order id, i have purchased few products from flipkart, one of the product has been canceled by the seller but till now i have not received the refund, when i canned to flipkart customer care, they told me they have processed the refund and asked ti check with bank.
        When i called my credit card issuer, they told me ther is no such refund they have received from flipkart.
        Now flipkart is saying that we have processed the refund but does not shared any documentary proof for the refund processing.
        However they asked me to show my statement.
        This is clearly harassment from the flipkart.

        Please help me in getting refund from flipkart.
        Jan 14, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 08, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 11, 2017
        Flipkart Customer Care's response
        Complaint : Order cancelled refund pending

        Solution : Interacted with the customer, conveyed the apology communicated refund completed further redirected to the bank closing the case
        I have not received the refund, I don't know bank or Flipkart who do not want to pay me bank.
        If you have processed the refund please share the documentary proof, Then i can challenge RBL Bank.

        Please resolve this query, I can't accept this that refund is processed by flipkart and they do not have any transaction details.
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          D
          Diptasundar Basuli
          from Mahishadal, West Bengal
          Dec 6, 2017
          Resolved
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          Resolved

          Address: Bankura, West Bengal, 722203
          Website: Facebook or email

          I ordered a prodotmulti color ink but it was delivered different products at 4th december l wants to return the different color i call help center many times but they did not get any response so i want to return it as soon as possible i will very upset the behavior of flipkart and i will not buy any more things from flipkart and advice my friends to do so
          Jan 21, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Dec 06, 2017
          Updated by Diptasundar Basuli
          Return the different products as soon as possible
          Dec 06, 2017
          Updated by Diptasundar Basuli
          I ordered a prodotmulti color ink but it was delivered different products at 4th December l wants to return the different color I call help center many times but they did not get any response so I want to return it as soon as possible
          Verified Support
          Dec 08, 2017
          Flipkart Customer Care's response
          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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            A
            Amrish Goel
            from Bengaluru, Karnataka
            Dec 6, 2017
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400101

            I have purchased an apple macbook from flipkart. The personal details on the flipkart website have my details to be used for invoice which includes my company's name as c/o but the company's name does not reflect in the invoice and i am unable to claim this from my company. No body from call center has given a solution to the problem.
            Amrish goel
            Jan 14, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 08, 2017
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 11, 2017
            Flipkart Customer Care's response
            Customer raised a complaint because he wants to change the address in the Invoice. We interacted with the customer and informed customer its not possible to modify the details. The details which he selected during the time placing the order he got the same one hence closing the complaint from our end.
            5 th october i order lenovo k8 plus in your flipkart online.i was applied axisbank 10% cash back offer.but Till now cash back not received for this order OD[protected]
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              X
              xnorpix
              from Bidar, Karnataka
              Dec 6, 2017
              Resolved
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              Resolved

              Address: Kannur, Kerala, 670561
              Website: www.flipkart.com

              Hi,

              I have purchased a laptop lenovo ideapad core i7 7th gen using hdfc debit card emi and has been cancelled by seller. I contacted with flipkart and flipkart is saying they have already processed the refund on october 17. Till now i have not received my refund. I have contacted the hdfc bank also and they says our record indicate that there is no debit for rs. 57, 990.00 debited from your account on october 17, 2017. Emi is still cutting. Under item that has been cancelled by seller, refund status is not completed yet and there is no refund id too there. I'm really frustrated please help me regarding this.

              1. Original date of transaction : tue, oct 17th '17 1:09 pm
              2. Amount of transaction : ₹57, 990
              3. Order id : od[protected]
              Jan 20, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 08, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 11, 2017
              Flipkart Customer Care's response
              Complaint : Order cancelled refund not completed

              Solution : Interacted with the customer conveyed the apology already refund completed from seller end further need to visit bank closing
              Feb 18, 2018
              Updated by xnorpix
              who resolved this issue, its not resolved yet, still it is not refunded yet
              Feb 18, 2018
              Updated by xnorpix
              i contacted with HDFC bank, they say, its not refund yet
              Feb 18, 2018
              Updated by xnorpix
              Please help regarding this
              Dear Customer,

              I request you to share your card number, transaction details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Manoj
              HDFC Bank Customer Assistance
              xnorpix's [Complaint's author] reply, Dec 7, 2017
              Still HDFC says that We would like to inform you that we are unable to see any debit of Rs 57, 990/- on October 17, 2017
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                P
                Prakash1234567
                from Chennai, Tamil Nadu
                Dec 6, 2017
                Resolved
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                Resolved

                Address: Thane, Maharashtra, 421503
                Website: www.flipkart.com

                Dear team,

                This is to inform you that have purchased the mia1 phone through flipkart on 7th oct 2017 on emi scheme payment done through sbi credit card.

                When i received the monthly statement in the month of nov-17 from sbi they charge entire phone amount despite monthly emi. When i called up sbi team they informed me that emi request doesn't receive from flipkart.

                For the same have paid a minimum amount of that month since i don't want to be defaulter in sibil records. All same scenario have discussed with flipkart long time back but still, there is no revert from flipkart.

                Unwantedly have paid interest and late payment on phone amount without my fault.

                Please look into this on priority and refund my amount before i lodge the complaint in consumer court forum.

                Regards,
                Prakash sankpal
                [protected]
                Jan 12, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 08, 2017
                Flipkart Customer Care's response
                We will revert on it.
                Dec 21, 2017
                Updated by Prakash1234567
                Still, have not received any feedback on a complaint.
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                  H
                  Harshal Vernon Johnson
                  from Khandwa, Madhya Pradesh
                  Dec 6, 2017
                  Resolved
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                  Resolved

                  Address: Ratlam, Madhya Pradesh, 457001

                  My flipkart account has been deactivated and now i want be activate it but it is not activating
                  My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                  Plz solve this problem as fast as u can
                  Contact no. [protected]
                  Email. [protected]@gmail.com
                  Jan 19, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 08, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 16, 2017
                  Flipkart Customer Care's response
                  Issue: Wants to reactivate account

                  Resolution: We have tried to contact the customer several times, as there was no response from the customer we had to close the complaint.
                  Order delivered but is not showed in My Orders
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                    R
                    renisabdul
                    Dec 6, 2017
                    Resolved
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                    Resolved

                    Address: 680121
                    Website: www.flipkart.com

                    Hi flipkart team,

                    I already registered below compliant to this id "[protected]@flipkart.com" on 04 december morning. But your team not give good service from your side.

                    I am abdul renis, from kerala. December 03 (03:30pm) i ordered a jbl head set (Jbl t250si wired headphone (Black, over the ear) 349 inr + 40 inr (Shipping charge) = 389 inr (Total price)

                    Order successful message came. After delivery date confirmed 7 or 8 december. But december 04 morning my order checking time that my order cancelled.

                    Why???

                    Showing below messages.

                    "your item has cancelled' &"item cancelled by the seller"

                    Before my trusted site is flipkart.
                    But now???
                    I need that order in same price.
                    If not give your team that order, i will not purchase any item from your site.
                    My friends and relatives will block flip cart.

                    All evidence attached.

                    I need purchase more items from your website. (Shoes, sandals, sun glasses... Etc)
                    But... How i purchase???
                    My small issue you dn't solved.

                    I hope a good and immediate action from your side for me.

                    Don't cheat flipkart. I am trusting you. Its will be solve immediately.

                    "i want justice"

                    Regards,

                    Abdul renis. T. A
                    [protected]@gmail.com
                    +91 [protected]
                    +10 photos
                    Jan 14, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Dec 06, 2017
                    Updated by renisabdul
                    Compliant registered time reply came this below number.

                    Incident number IN[protected]
                    Verified Support
                    Dec 08, 2017
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Dec 11, 2017
                    Flipkart Customer Care's response
                    The customer complaint about order cancellation. We had interacted with the customer and explained about the order cancellation due to price error, and we have added the RS.100/- in gift card section as token of apology. Hence closing the complaint from our end.
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                      I
                      Irfan u chauhan
                      from Mumbai, Maharashtra
                      Dec 6, 2017
                      Resolved
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                      Resolved

                      not taking back default mobile

                      Address: Mumbai City, Maharashtra, 400045
                      Website: Flifpkard

                      My complaint is tha i have pucrchase j7 max mobilr phone on 26/11/17 but mobile parformence by working is not good is first fault is daring battry very fast secound getting over heating i had talk to costomer care so many time by msging and by calling on tollfree but result is samevno progress in my complaint after that had walk to costomer of samsung care i have the token of care i had showed the problem to them also they told me thad u...
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                      P
                      Priyajain1992
                      Dec 6, 2017
                      Resolved
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                      Resolved

                      Website: www.flipkart.com

                      I ordered moto e4 plus on 13th novemeber 2017 and product got delivered on 15th november 2017, but the product was defected - randomly getting switched off, charger was not working, phone get restarted randomly etc. I requested for replacement, but the request was rejected, this happens for 3-4 times. I called customer care many times and finally they accepted return request, but again technician dosen't file the complaint and request is again rejected, this process is happening since 25th nov till now.

                      These companies just take money and in return give nothing.
                      I am very upset with the flipkart services and will never order anything from now on and will recommend everyone not to order anything from flipkart.

                      I want my money back
                      Jan 20, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 08, 2017
                      Flipkart Customer Care's response
                      We will revert on it.
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                        A
                        ajay951
                        from Mumbai, Maharashtra
                        Dec 6, 2017
                        Resolved
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                        Resolved

                        Address: 400072

                        Dear,

                        We have received the samsung on5 mobile on 27.11.2017.. We have placed the order on flipkart for the mobile... Once when we received the mobile... The photo taken without flash on it was coming ok without any issue... When we on the flash and started taking the photo a shate appear in the photo at the bottom of the photo...

                        Please provide us the new handset and confirm.
                        Jan 20, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 08, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 13, 2017
                        Flipkart Customer Care's response
                        Issue: Defect in camera

                        Resolution: We had interacted with the customer, apologized and arranged a technician visit at his place. Customer informed that his issue with phone is resolved now. Hence, closing the complaint.
                        Tracking ID - FMPP[protected]
                        Order ID - OD[protected] item)

                        I ordered the stated item on Fri, Nov 17th '17 5:26 PM for Rs.2499/- through www.flipkart.com. This item has not yet been delivered. Kindly look in to the issue.
                        Hi
                        my name is vikas shivhare i place order Xolo ERA 2V (Jet Black, 16 GB and order id OD[protected] but company send a wrong product and i raised complain but company no give response i want my refund or my mobile.
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                          P
                          pawannisad13
                          from Chandigarh, Chandigarh
                          Dec 5, 2017
                          Resolved
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                          Resolved

                          Address: Kanpur, Uttar Pradesh, 208001

                          Mera nam pawan hai maine zoppo ka ek mobile liya hai zoppo color c2 isme flipkart wale cheet kar rhe hai isme dekhiye otg support dikhaya hai magar jab set mangya to usme otg support nhi kr rha hai fir maine iski complain ki magar flipkart wale meri complain tak nhi le rhe maine bola ki mera paise wapas do to bol rhe hai ki ye possible nhi bhaut chutiya banate hai hai seller and flipkart wale calme [protected]
                          +2 photos
                          Jan 24, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 08, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Dec 18, 2017
                          Flipkart Customer Care's response
                          Issue: Specification error

                          Resolution: We had interacted with the customer, apologized and provided refund after product pickup. Hence, closing the complaint.
                          May 16, 2019
                          Updated by pawannisad13
                          Thanks
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                            Y
                            Yogesh271
                            from Udaipur, Rajasthan
                            Dec 5, 2017
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                            Address: Alwar, Rajasthan, 301019

                            I have booked 2 JBL headphones T250SI ( 349 rs each) in Flipkart application . But now flipkart has cancelled my offer without taking my permission or giving any kind of notice . So kindly pay attention of my complaint application and take strick action as soon as possible..
                            +2 photos
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                              B
                              Baccha Brother
                              from Ahmedabad, Gujarat
                              Dec 5, 2017
                              Resolved
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                              Resolved

                              Dear flipkart i had order one transcend pc jet ram of 4gb and i got the defective and fake item and it is not working, the order wasn't had return policy i also check product verification with transcend company they metioned that they didn't build product like that.. And i want my money back.. Check my order id od[protected] and the seller was excelsystems
                              Jan 16, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 08, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
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                                V
                                viiipiin
                                from Delhi, Delhi
                                Dec 5, 2017
                                Resolved
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                                Resolved

                                I've ordered two quantity of a torrent aha glow s face wash in november last and on 25 november, 2017 i got the product delivery and i paid for it as cash but when i open the box, only one quantity of face wash was there inside the box. I complained flipkart on same day and they assure me the delivery of the missed item with 2-3 days. But till now the product is not delivered also when i call on customer care number they extends the date always by 2-3 days. I've call many times but no solution. I'm very fedup. Please resolve my issue asap. Never expect this type of service from flipkart.
                                Jan 18, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Dec 05, 2017
                                Updated by viiipiin
                                no any update
                                Verified Support
                                Dec 08, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Dec 11, 2017
                                Flipkart Customer Care's response
                                Issue: Missing quantity

                                Resolution: We had interacted with the customer, apologised and provided replacement of missing quantity. He confirmed that replacement is received and shared his feedback. Informed him that noted his feedback. Hence, closing the complaint.
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                                  R
                                  Rohith sai goud k
                                  from Manuguru, Telangana
                                  Dec 5, 2017
                                  Resolved
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                                  Resolved

                                  Address: Rangareddy, Andhra Pradesh, 509325

                                  I have ordered one items on 29/11/2017 on flip kart with amount 12000 they promised me delivery in week and after few's day i have received that seller has mismatched address and delivery had cancelled with out no reason and apart from customer executive representative with rude behavior with information and services i need explanation from company regrading inconvenience in crucial time of my career
                                  Jan 16, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 08, 2017
                                  Flipkart Customer Care's response
                                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                                    K
                                    KalraM
                                    from Bathinda, Punjab
                                    Dec 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: 147301

                                    Poorest ever experience...
                                    Purchased a product and received a china made product that too incomplete. Few parts are missing. Third time flipkart people are doing same.
                                    Tried to talk to flipkart coustmer care but now they are insisting to take refund... Poor service provided.
                                    Kindly help.
                                    Suggestion to people not to buy anything from them as dey are just bsy in cheating.
                                    Jan 9, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Dec 07, 2017
                                    Updated by KalraM
                                    I ordered a collapsible wardrobe from Flipkart which was delivered to me without all accessories again. I tried to contact Flipkart but they are least bothered about it. Very easily they said that u can go to consumer forum.
                                    For all those who are reading this kindly don't trust flipkart. They are biggest fraud and cheaters and are selling China made products and they are very irrisponsible too.
                                    Verified Support
                                    Dec 08, 2017
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                                      V
                                      Vigneshwaran Mahesh
                                      from Tirunelveli, Tamil Nadu
                                      Dec 5, 2017
                                      Resolved
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                                      Resolved

                                      Address: 560103
                                      Website: Flipkart

                                      Hello flipkart,

                                      This is being a worst experience i have faced this day morning, i have ordered a skull candy headphones yesterday, and i have paid extra 70 rs for the same day delivery but still i have not received the product and no notifications on the product, when i called the executive they easily asked apologies and asked me to cancel the order and no further option can be done.. The reason is so silly that technically default the product has mis rooted, how can other products come for the same address but not this.. Seriously it’s a puzzle, on the app it’s still showing to be delivered, no finally the product is cancelled and amount will be refunded in 6 days, your are just fooling the people sick of guys, below are the product details in app. Worst service and totally pissed off. I am gonna cancel my further orders and gonna tell everyone i know not to trust flipkart this is what i can do from my side
                                      Jan 11, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 08, 2017
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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