[Resolved]  Flipkart — defective phone received & replacement not done by flipkart

Address:Ghaziabad, Uttar Pradesh, 201005

Sir,
I was recived my order od[protected] for infinix note 4 on 15/11/17. After 5 day use this phone was power off done auto and not worked two to three times in day. I was complaint to flipkart & ask to replace the phone under 10 days replacement policy, but they was not replace my phone & fake report submitted on my reqest & cancel my replacement. This phone are faullty & flipkart not solve my isse they are ask to me go to service center,
But this is your responsibilty replace the phone under flipkart 10 days replacement policy, so i reqest to you please solve my issue & replace my phone.
Neelam patwal
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Jan 19, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Nov 29, 2017
Jassentha jomon's response
Mobile I purchased is complent it is becoming heat and switch off automatically
Verified Support
Dec 08, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 11, 2017
Flipkart Customer Care's response
We have interacted with the customer, as per customers issue, arranged for a tech visit which our technician have solved the customers issue, hence closing the case, customer can get in touch with the authorized service center if at all the issue persists.
Complaint comments 

Comments

Purchased Moto E4 plus, it's getting heat up v hot when it is on charging and once get hanged while alarm was ringing and phone did responded for switching off the alarm. On & off button wasn't working as well as alarm was ringing with screen dead, and red light on top of the screen was beeping.
I have purchased fitbti Smartban WC12300 on 31.12.16.through Flipkart . Before the end of one year the battery has stopped working. So kindly replace the battery. Email [protected]@gmail.c
Mobile I purchased is becoming heat and going switch off imdeatly the phone is Moto z with style mode I had purchased it on october 4 for 2-3 weeks there was no problem there was only some heating the phone but after it started to become too hot and switch off automatically

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