[Resolved] Flipkart — defective phone received & replacement not done by flipkart | |||
Sir, I was recived my order od[protected] for infinix note 4 on 15/11/17. After 5 day use this phone was power off done auto and not worked two to three times in day. I was complaint to flipkart & ask to replace the phone under 10 days replacement policy, but they was not replace my phone & fake report submitted on my reqest & cancel my replacement. This phone are faullty & flipkart not solve my isse they are ask to me go to service center, But this is your responsibilty replace the phone under flipkart 10 days replacement policy, so i reqest to you please solve my issue & replace my phone. Neelam patwal Was this information helpful? | |||
Jan 19, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Nov 29, 2017 Jassentha jomon's response Mobile I purchased is complent it is becoming heat and switch off automatically
Verified Support Dec 08, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 11, 2017 Flipkart Customer Care's response We have interacted with the customer, as per customers issue, arranged for a tech visit which our technician have solved the customers issue, hence closing the case, customer can get in touch with the authorized service center if at all the issue persists.
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3 Comments | |||
Comments
Purchased Moto E4 plus, it's getting heat up v hot when it is on charging and once get hanged while alarm was ringing and phone did responded for switching off the alarm. On & off button wasn't working as well as alarm was ringing with screen dead, and red light on top of the screen was beeping.
Reply
Mobile I purchased is becoming heat and going switch off imdeatly the phone is Moto z with style mode I had purchased it on october 4 for 2-3 weeks there was no problem there was only some heating the phone but after it started to become too hot and switch off automatically
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