Claimed

Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
Complaints 47102
Resolved
25483
Unresolved
21619
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 1639

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ajay951
from Mumbai, Maharashtra
Dec 6, 2017
Resolved
Report
Copy
Resolved

Address: 400072

Dear,

We have received the samsung on5 mobile on 27.11.2017.. We have placed the order on flipkart for the mobile... Once when we received the mobile... The photo taken without flash on it was coming ok without any issue... When we on the flash and started taking the photo a shate appear in the photo at the bottom of the photo...

Please provide us the new handset and confirm.
Jan 20, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 13, 2017
Flipkart Customer Care's response
Issue: Defect in camera

Resolution: We had interacted with the customer, apologized and arranged a technician visit at his place. Customer informed that his issue with phone is resolved now. Hence, closing the complaint.
Tracking ID - FMPP[protected]
Order ID - OD[protected] item)

I ordered the stated item on Fri, Nov 17th '17 5:26 PM for Rs.2499/- through www.flipkart.com. This item has not yet been delivered. Kindly look in to the issue.
Hi
my name is vikas shivhare i place order Xolo ERA 2V (Jet Black, 16 GB and order id OD[protected] but company send a wrong product and i raised complain but company no give response i want my refund or my mobile.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    pawannisad13
    from Chandigarh, Chandigarh
    Dec 5, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: Kanpur, Uttar Pradesh, 208001

    Mera nam pawan hai maine zoppo ka ek mobile liya hai zoppo color c2 isme flipkart wale cheet kar rhe hai isme dekhiye otg support dikhaya hai magar jab set mangya to usme otg support nhi kr rha hai fir maine iski complain ki magar flipkart wale meri complain tak nhi le rhe maine bola ki mera paise wapas do to bol rhe hai ki ye possible nhi bhaut chutiya banate hai hai seller and flipkart wale calme [protected]
    +2 photos
    Jan 24, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 08, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Dec 18, 2017
    Flipkart Customer Care's response
    Issue: Specification error

    Resolution: We had interacted with the customer, apologized and provided refund after product pickup. Hence, closing the complaint.
    May 16, 2019
    Updated by pawannisad13
    Thanks
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      Yogesh271
      from Udaipur, Rajasthan
      Dec 5, 2017
      Report
      Copy

      Address: Alwar, Rajasthan, 301019

      I have booked 2 JBL headphones T250SI ( 349 rs each) in Flipkart application . But now flipkart has cancelled my offer without taking my permission or giving any kind of notice . So kindly pay attention of my complaint application and take strick action as soon as possible..
      +2 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Baccha Brother
        from Ahmedabad, Gujarat
        Dec 5, 2017
        Resolved
        Report
        Copy
        Resolved

        Dear flipkart i had order one transcend pc jet ram of 4gb and i got the defective and fake item and it is not working, the order wasn't had return policy i also check product verification with transcend company they metioned that they didn't build product like that.. And i want my money back.. Check my order id od[protected] and the seller was excelsystems
        Jan 16, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 08, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          viiipiin
          from Delhi, Delhi
          Dec 5, 2017
          Resolved
          Report
          Copy
          Resolved

          I've ordered two quantity of a torrent aha glow s face wash in november last and on 25 november, 2017 i got the product delivery and i paid for it as cash but when i open the box, only one quantity of face wash was there inside the box. I complained flipkart on same day and they assure me the delivery of the missed item with 2-3 days. But till now the product is not delivered also when i call on customer care number they extends the date always by 2-3 days. I've call many times but no solution. I'm very fedup. Please resolve my issue asap. Never expect this type of service from flipkart.
          Jan 18, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Dec 05, 2017
          Updated by viiipiin
          no any update
          Verified Support
          Dec 08, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 11, 2017
          Flipkart Customer Care's response
          Issue: Missing quantity

          Resolution: We had interacted with the customer, apologised and provided replacement of missing quantity. He confirmed that replacement is received and shared his feedback. Informed him that noted his feedback. Hence, closing the complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rohith sai goud k
            from Manuguru, Telangana
            Dec 5, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Rangareddy, Andhra Pradesh, 509325

            I have ordered one items on 29/11/2017 on flip kart with amount 12000 they promised me delivery in week and after few's day i have received that seller has mismatched address and delivery had cancelled with out no reason and apart from customer executive representative with rude behavior with information and services i need explanation from company regrading inconvenience in crucial time of my career
            Jan 16, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 08, 2017
            Flipkart Customer Care's response
            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              KalraM
              from Bathinda, Punjab
              Dec 5, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: 147301

              Poorest ever experience...
              Purchased a product and received a china made product that too incomplete. Few parts are missing. Third time flipkart people are doing same.
              Tried to talk to flipkart coustmer care but now they are insisting to take refund... Poor service provided.
              Kindly help.
              Suggestion to people not to buy anything from them as dey are just bsy in cheating.
              Jan 9, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Dec 07, 2017
              Updated by KalraM
              I ordered a collapsible wardrobe from Flipkart which was delivered to me without all accessories again. I tried to contact Flipkart but they are least bothered about it. Very easily they said that u can go to consumer forum.
              For all those who are reading this kindly don't trust flipkart. They are biggest fraud and cheaters and are selling China made products and they are very irrisponsible too.
              Verified Support
              Dec 08, 2017
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vigneshwaran Mahesh
                from Tirunelveli, Tamil Nadu
                Dec 5, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: 560103
                Website: Flipkart

                Hello flipkart,

                This is being a worst experience i have faced this day morning, i have ordered a skull candy headphones yesterday, and i have paid extra 70 rs for the same day delivery but still i have not received the product and no notifications on the product, when i called the executive they easily asked apologies and asked me to cancel the order and no further option can be done.. The reason is so silly that technically default the product has mis rooted, how can other products come for the same address but not this.. Seriously it’s a puzzle, on the app it’s still showing to be delivered, no finally the product is cancelled and amount will be refunded in 6 days, your are just fooling the people sick of guys, below are the product details in app. Worst service and totally pissed off. I am gonna cancel my further orders and gonna tell everyone i know not to trust flipkart this is what i can do from my side
                Jan 11, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 08, 2017
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  bhasar
                  from Pune, Maharashtra
                  Dec 5, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Pune, Maharashtra
                  Website: Flipkart

                  On sunday jbl headphones were on discout and i ordered that during that day i
                  Got message that ordered has been shipped and the next day i got message that your order has been cancelled by dealer. So they are saying me to buy that headphone in new price. Take a scenario that today is diwali and last day of offer and i ordered the phone next day i got message that your ordered has been cancelled by dealer and you have to buy same mobile in new price. So its not my fault. I need that headphone on the same `price in which i ordered. Please help me. I need justice
                  +1 photos
                  Jan 14, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 08, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 11, 2017
                  Flipkart Customer Care's response
                  We had interacted with the customer informed to place a fresh order again as courier returned by seller and Token of apology provided for the same issue.
                  I am with you brother.same situation with me i also ordered JBL TS250I worth 349 and next day i received same message by seller cheap supercomnet.so i am going to file complaint in cosumer court for justice.if you favour me we will definitely teach these cheap guys.so please speak who faced the same issue with JBL headphone and any other products which fall in this type of category. Thank you.we want justice and we will together
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    neelam19
                    from ghaziabad, Uttar Pradesh
                    Dec 5, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Ghaziabad, Uttar Pradesh, 201005

                    Sir,
                    I was recived my order od[protected] for infinix note 4 on 15/11/17. After 5 day use this phone was power off done auto and not worked two to three times in day. I was complaint to flipkart & ask to replace the phone under 10 days replacement policy, but they was not replace my phone & fake report submitted on my reqest & cancel my replacement. This phone are faullty & flipkart not solve my isse they are ask to me go to service center,
                    But this is your responsibilty replace the phone under flipkart 10 days replacement policy, so i reqest to you please solve my issue & replace my phone.
                    Neelam patwal
                    Jan 19, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Nov 29, 2017
                    Jassentha jomon's response
                    Mobile I purchased is complent it is becoming heat and switch off automatically
                    Verified Support
                    Dec 08, 2017
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Dec 11, 2017
                    Flipkart Customer Care's response
                    We have interacted with the customer, as per customers issue, arranged for a tech visit which our technician have solved the customers issue, hence closing the case, customer can get in touch with the authorized service center if at all the issue persists.
                    Purchased Moto E4 plus, it's getting heat up v hot when it is on charging and once get hanged while alarm was ringing and phone did responded for switching off the alarm. On & off button wasn't working as well as alarm was ringing with screen dead, and red light on top of the screen was beeping.
                    I have purchased fitbti Smartban WC12300 on 31.12.16.through Flipkart . Before the end of one year the battery has stopped working. So kindly replace the battery. Email [protected]@gmail.c
                    Mobile I purchased is becoming heat and going switch off imdeatly the phone is Moto z with style mode I had purchased it on october 4 for 2-3 weeks there was no problem there was only some heating the phone but after it started to become too hot and switch off automatically
                    Helpful
                    Found this helpful?
                    3 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Srinivas Pokala
                      from Hyderabad, Telangana
                      Dec 5, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 500086
                      Website: www.flipkart.com

                      Damaged product received after one month of order placed. I have raised return request for the same flipkart accepted but they are not doing return pickup. Everytime they are giving new dead line and giving more troubles. Flipkart is cheating customers with online business, till now issue is not resolved please look into this and take necessary action asap. Thanks

                      Regards,
                      Srinivas
                      [protected]
                      +3 photos
                      Dec 5, 2017
                      Complaint marked as Resolved 
                      Issue not yet resolved, still they are keep on changing the dead lines and struggling me. Flipkart and seller is trying to cheat customer by giving flase promises. I don't know why they marked as resolved when issue not yet resolved. Please look into this issue and help me. Thanks for your support. Regards, Srinivas
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 08, 2017
                      Flipkart Customer Care's response
                      Duplicate of c1779681. Hence, closing the complaint from our end.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Prabal1989
                        from Guwahati, Assam
                        Dec 5, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: New Delhi, Delhi, 110011
                        Website: www.flipkart.com

                        Nowadays flipkart is one among top online fraud company in india. Recently i purchased a tempered glass for my i phone 6, but the product is damaged. I asked for refund as no one will pay for a damaged product, their executive told me it is not in its policy to refund. I found that flipkart nowadays started betraying not only customers but also seller. As recently i read in news about arrest of its directors for not paying the amount to its suppliers.in this regard i will request everyone not to purchase from flipkart and fall pray to its pick pocketing policy. Beware of flipkart.
                        +2 photos
                        Jan 18, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 08, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 11, 2017
                        Flipkart Customer Care's response
                        Issue: Damaged product

                        Resolution : We had interacted with the customer, apologized and provided refund. He has confirmed that he has received refund. Hence, closing the complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vipul Bedmutha
                          from Thane, Maharashtra
                          Dec 5, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Thane, Maharashtra, 400615

                          Flipkart customer service centre and flipkart is mentally harashing me by not giving refund of rupees 14170/- from last 2 months.

                          Order id: od[protected].

                          If any thing happens to me due to depression flipkart would be responsible for that. I am calling flipkart daily since 12 oct 2017. I have wasted my lot of time and money because of flipkart. I want compansion with my refund or else any thing which will happen flipkart would be responsible for that.
                          Jan 9, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Dec 05, 2017
                          Updated by Vipul Bedmutha
                          Very very poor service from Sachin and Binny Bansal.
                          Dec 05, 2017
                          Updated by Vipul Bedmutha
                          Cant solve 1 issue since last 2 months.
                          Dec 07, 2017
                          Updated by Vipul Bedmutha
                          At last after trying so much i have received the refund amount of 14170 Rs but have been mentally harassed by flipkart persons and also wasted lot of time and money i want compensation for that. Hence Company would not understand the problems which i faced. And should never do with other peoples.
                          Dec 07, 2017
                          Updated by Vipul Bedmutha
                          Till then complaint would not be closed
                          Dec 07, 2017
                          Updated by Vipul Bedmutha
                          Flipkart have not given me my refund till 1 month 25 days, After 1 month 25 days they have provided my refund but used my 14170 Rs for approx 2 months. I want the interest of 14170 Rs, amount which i have wasted calling them daily, charges of sending them couriers, wasting my time and mentally harassing me, i want compensation from flipkart or else going to register an FIR against them. Order Id: OD[protected]
                          Dec 07, 2017
                          Updated by Vipul Bedmutha
                          I have registered the complaint against flipkart in consumerhelpline.gov.in with Docket number: 531847
                          Verified Support
                          Dec 08, 2017
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                          Dec 08, 2017
                          Updated by Vipul Bedmutha
                          I have given all the details earlier, then also for your information;

                          Name: Vipul Bedmutha (Sheetal Bedmutha)
                          Registered mobile number: [protected]
                          email id: [protected]@gmail.com
                          Order id: OD[protected]
                          Incident: IN[protected]

                          I have mentioned all the required details. Kindly do the needfull.
                          Dec 08, 2017
                          Updated by Vipul Bedmutha
                          Also refer incident number: IN[protected]
                          Dec 08, 2017
                          Updated by Vipul Bedmutha
                          And Incidient number : IN[protected]
                          Dec 10, 2017
                          Updated by Vipul Bedmutha
                          Will send warning letter on bangalore address
                          Dec 12, 2017
                          Updated by Vipul Bedmutha
                          Is Flipkart going to give compensation or keep going on fooling people and use their money for longer time. I think flipkart do this type of fraud many times and use other peoples money.
                          Dec 12, 2017
                          Updated by Vipul Bedmutha
                          Till i dont get compensation from flipkart i am not going to close this complaint and if flipkart closes this. Will definitely register FIR against flipkart this time.
                          I m purchase gfive phone 3dec and the problum is sim card issue plz exchange my product fast ..kya phone diya h yeh becar jaldi change kero isko phone

                          flipkart not giving refund and is the biggest liar in e commerce section. - Comment #2939091 - Image #0
                          Vipul Bedmutha's [Complaint's author] reply, Dec 5, 2017
                          Dont buy anything from flipkart
                          My flipcart account is inactive.plz active my number is [protected]
                          I bought I phone 7 on 23rd November 2017 but its home button is defected I want to return it because it makes difficult to press it and this is not a good experience to bought something from flipcart
                          Vipul Bedmutha's [Complaint's author] reply, Dec 5, 2017
                          Flipkart service is very very poor they are not going to give you return or refund.
                          Vipul Bedmutha's [Complaint's author] reply, Dec 5, 2017
                          Dont buy anything from flipkart.
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            anilkumar9964
                            from Delhi, Delhi
                            Dec 5, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Tumkur, Karnataka, 572102

                            As mentioned above, i got message from my bank that "thank you for using your kgb rupay atm card for purchase of rs: 729.00 on pos at flipkart mumbai mhin" after that i verified with my bank and that amount was deducted. So, please help me to sort out this problem and try to cancel that transaction and please credit my amount. I thought this type of things will not happen in flipkart. So please sort out this problem
                            Jan 8, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 08, 2017
                            Flipkart Customer Care's response
                            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                            Hi my name is varaprasad. 3 sarees returnd 1 month back but. I didn't recive the payments. So many times called for customer care center but no use
                            So plz check and verify in this complaint and then help me
                            My mobile no.. [protected]
                            Any quarrys just call me
                            Regards,
                            Varaprasad
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sanjeev sain
                              from Kota, Rajasthan
                              Dec 5, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: New Delhi, Delhi, 110017

                              I ordered a headfone jblt250si on 1st december mrp 2499. It's offer price was 389 including 40 delivery charges but yesterday on monday december 4th 2017 i received a message that your refund of 389 has been successfully processed.
                              It means my order was cancelled without any reason i made a successful payment through phonepe app but i don't know why company cancelled my order.
                              +3 photos
                              Jan 20, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 08, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Dec 11, 2017
                              Flipkart Customer Care's response
                              We informed customer that the order was cancelled by the seller due to price error and also provided Rs.100 as a token of apology hence, closing the complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                siddhartha0303
                                Dec 5, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Kolkata, West Bengal, 700040

                                Hello, on 03/12/2017 i've ordered for skullcandy s5lhz-j569 anti headphone with order number od[protected] items). It was coming at a discounted rate of rs 495. I've made the payment of rs 20 with flipkart gift card and the rest with my debit card. The payment was successful and everything was perfect. I was happy that i will be getting my two headphones by tomorrow (04/12/2017, which never happened). The next day (04/12/2017), when the order was supposed to be delivered, i received a text in my registered mobile number. It stated that the seller have cancelled the order and i will receive a refund by 12/12/2017. I was so surprised with that. Because i've been waiting for this and without any communication how come such a big organisation like flipkart can cancel an order, when the customer have not asked for that. I think this is a pathetic customer service and being a regular flipkart customer i really fell cheated. I don't have enough word to express my frustration. I've bought many things from flipkart and it was good that is the only reason i also ordered for the headphones.

                                At the end of the day once again i really feel cheated enough and you guys have to resolve this for me. I want my product at the earliest or else i will have to escalate it to consumer forum. I've contacted flipkart customer support and spoke to

                                Sk farhan however the response was not satisfactory. I asked him to open a complaint which he didn't do, i also asked to escalate the case to his manager and he denied to do that. Hence i'm writing the mail.

                                I am a customer. I will order for something which i can see on your flipkart website, and the order was of course made from your account so there is no fault from my end. If its a mistake from your end, then you have to resolve that, its not my look out. Its an unimaginable customer service that you guys are proving. The advisor whom i spoke to even didn't acknowledged the issue. Flipkart is proving appalling service. I'm really dubious about the fact that whether i will buy from flipkart any more or not.

                                I've also mailed to your ceo [protected]@flipkart.com though i don't know if its the correct email or not. However i would expect you would look into this matter. And i want my product anyhow at that price. Or else i will complain it to consumer forum and i will post in social media about this.

                                Expect to get a reply at the earliest.

                                Thanks,

                                Siddhartha chatterjee
                                Feb 5, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 08, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
                                Dec 16, 2017
                                Updated by siddhartha0303
                                Flipkart's customer service is horrifying . When I ask them to call-back they never call on that time or even that day. Every single time they call-back when its non convenient . Guys if you are not going to give me the product on that price I will go to consumer forum and will sue you in court .
                                Dec 19, 2017
                                Updated by siddhartha0303
                                Customer service of Flipkart is appalling. Today i received a call from an agent named shahbaaz or similar to that, who was extremely unprofessional . He just kept on repeating on same thing again and again, and he also raised his voice. Being a customer of Flipkart, this kind of behaviour is really non accepted. Your apology is not providing me any resolution . Its just wasting my time every single day, listening to your crap. It not being any good to me and for YOU guys I'm, wasting my valuable time. Either you guys provide me the product at that price or give a compensation of Rs500. And in the next call I would like to get a resolution. I need a call-back from a manager tomorrow before 12pm.
                                Dec 27, 2017
                                Updated by siddhartha0303
                                Hello,

                                Your calling service is the worst service that I've ever experienced among all the e-commerce websites. Whenever I ask you to call, you will never call, and will only call at YOUR preferred time, which is not being suitable for my . I can understand that you guys are so incompetent to communicate properly on call, so can you guys deal this case in email.
                                Verified Support
                                Dec 28, 2017
                                Flipkart Customer Care's response
                                We would like to inform you that we tried reaching on [protected] and [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@yahoo.in, if you want us to reopen the case, kindly revert on the same mail.
                                Dec 28, 2017
                                Updated by siddhartha0303
                                Call me on 31st between 1pm-2pm
                                Jan 03, 2018
                                Updated by siddhartha0303
                                Flipkart is the worst ecommerce website in India . Guys don't buy anything from Flipkart . They will fool you. I will never buy anything from Flipkart. It been more than a month and you guys haven't been able to provide no resolution to me. I will go to consumer court and I will make yotube videos about that. I will post that in Facebook, and Twitter . Such a shame Flipkart.
                                Customer service of Flipkart is appalling. Today i received a call from an agent named shahbaaz or similar to that, who was extremely unprofessional . He just kept on repeating on same thing again and again, and he also raised his voice. Being a customer of Flipkart, this kind of behaviour is really non accepted. Your apology is not providing me any resolution . Its just wasting my time every single day, listening to your crap. It not being any good to me and for YOU guys I'm, wasting my valuable time. Either you guys provide me the product at that price or give a compensation of Rs500. And in the next call I would like to get a resolution. I need a call-back from a manager tomorrow before 12pm.
                                Hello,

                                Your calling service is the worst service that I've ever experienced among all the e-commerce websites. Whenever I ask you to call, you will never call, and will only call at YOUR preferred time, which is not being suitable for my . I can understand that you guys are so incompetent to communicate properly on call, so can you guys deal this case in email.
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  राहुल कुमार झा
                                  from Mumbai, Maharashtra
                                  Dec 4, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I have purchased shoe of reputed brand (https://www.flipkart.com/erke-running-shoes/p/itmeqkeyr6ggspu3?pid=SHOEQKEYZCGW... from flipkart and just used 10 days only.in this short span of time it has been torn. Flipcart is now denying for and refund or exchange. Can you pls help me out. (Order od[protected]

                                  Rergards
                                  Rahul kumar jha
                                  [protected]
                                  Jan 6, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 05, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    ajinghosh
                                    from Chittur, Kerala
                                    Dec 5, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I placed an order from flipkart on 3/12/17.
                                    The order was placed successfully and the amount was debited. Later they canceled the order and told to place a new order after raising the product price.

                                    This is the second time i am facing such poor fraud service from them.

                                    Please try to deliver the item as mentioned in the order. We expect some quality service from reputed sites like flipkart. Please stop fooling people like this.

                                    Kindly provide a solution.

                                    Thank you
                                    Jan 16, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 08, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Dec 11, 2017
                                    Flipkart Customer Care's response
                                    We had interacted with the customer informed to place a fresh order again as courier returned by seller and Token of apology provided for the same issue.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Riaz A
                                      from Chennai, Tamil Nadu
                                      Dec 4, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Salem, Tamil Nadu, 636007
                                      Website: Flipcart

                                      Dear flipcart,
                                      I bought a mobile model ivoomi me3s
                                      Received date 4/12/2017, my brother was not satisfied in this model, i want refund my money.
                                      Kindly do the needful asap
                                      Mobile cost 6500 rupees,
                                      And i add the invoice copy photo, the supplier is not responsing, flip cart will take responsibility to refund the customer money, otherwise will won't trust flipcart, i hope flipcart is give a solution for valuable customers.
                                      Thank you
                                      A riazudheen
                                      +1 photos
                                      Jan 13, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 05, 2017
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Dec 07, 2017
                                      Flipkart Customer Care's response
                                      Customer raised a complaint because his brother don't like the model. We interacted with the customer and informed customer as per the seller 10 days replacement policy we can help with the replacement only if the issue is damaged, Defective, Item not as described. Informed customer that the order which he purchase we deliver the same product. Denied the request for return customer agreed on call hence closing the complaint from our end.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Pratima Bhatt
                                        from Surat, Gujarat
                                        Dec 4, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Website: www.flipkart.com

                                        This has turned into a joke! I've been waiting for the egv since the 29th of nov and it's been a week since and i've received no refund through egv.

                                        When i was contacted by the social media team on the 3rd dec, they said that there's a technical issue with the egv issuance sitewide on flipkart. How covenient!

                                        So the technical issue isn't getting resolved even after a week (Since 29th of nov)?!

                                        My phone was picked up for return on 26th of nov and i've been without a phone since then (9 days... And counting).

                                        Find the attachments.

                                        Stop this scam flipkart. We've had enough!
                                        +3 photos
                                        Jan 14, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 05, 2017
                                        Flipkart Customer Care's response
                                        Duplicate of c1789618. Hence, closing the complaint from our end.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit