Flipkart Complaints & Reviews

Money has not been refunded to my credit card for order od[protected]. It's been 20 days over but till now flipkart guys didn't resolve my issues.

I have contacted multiple times to sbi credit card customer care with provided reference no 5122285232226665304022. Sbi guys were unable to see any details using this reference no. Bank customer care also mentioned the reference number is invalid can’t help.
I have also raised the dispute to the sbi card with provided ref no and got the below reply.

"transaction dispute related: we request you to kindly ask merchant to refund the amount as till now we have not received the same."

I have sent all the details to flipkart customer care and i am getting below response.

Dear shankar,

Greetings from flipkart!

This is with regards to your post in facebook.

Order id: od[protected]!

The refund initiation of rs. 2, 510/- has been completed from our end as per standard banking processes hence closing the case from our end.

Your kind understanding in this regard is appreciated.

Have a great day ahead!

Regards,
Mithun sharma
Team social media

This is a kind of cheating customers and looting their money.

I have ordered taluka momos maker and i find it is very small than i called up customer care and told about everything and i request them to please exchange this and send me the new big one and they that we dont have this policy. You can call us after 48 hours and place the cancellation request. Now i am calling but it is showing that no request for cancellation, no request for order and nothing for refund.

Its a kind of fake thing that this company is mentioning in the service.

Order number:-od[protected]

I have purchased moto e4 plus from flipkart..
On the day i received the phone it got switched off on its own... I let got..
On the second day it got switched off 3 times in a single hour...
I complained to customer care... They told that they will send technician for the problem...
Technician came and just open the mobile timer and told that the mobile is not hanging.. Then after wards he downloaded the cpuz application and concluded that the battery is fine..

I told him that the phone switch off on its own.. But not ready to believe me..
So they denied my replacement..
One of the customer care execuitive told me if they replace it will have loss to the company and they have changed the policy...

Yesterday morning.. I set alarm for 4:45am but it did not ring.. I woke up at 5:55am and realised that the alarm did not ring so i saw my mobile was switched off on its own.. I had to call my collegue that i will be late for the office and i also have the proof that i was late for the office... I too have the proof that the mobile was off whole night... I have take the screenshot of the battery graph...
If you search on google "moto e4 switch off on its own" you will get several links confirming that many customers are having the same issue..

They are just deneying the replacement... And are tell me to visit the service center..
I want a replacement cause it is in their policy that if costomer faces any issue within 10days they will replace,..

It is difficult to proove in front of technician in 15min that my phone get switch off on its own randomly... Hence i want that technician to have my phone for few days.. So that he can use himself and test that yes it is getting switch off on its own..

I had ordered a car mobile holder which was supposed to be delivered on 22nd dec 2017, the delivery got delayed and i complained for 2 days constantly on the 3rd day my order was cancelled without my concern. I wish to file a fraud case. The notification which i am seeing is the courier people have said that i have rejected the delivery where as i was waiting for the delivery from 3 days. I wish i could sue flipkart for this fraudulent behavior. Atleast i expect a solution in this forum.

I have ordered this mobile on 14 dec 2017 and flipkart give me the last due date is 20 dec 2017. But it was not delivered to me. Again i contact care they told me that it will be delivered to u around 25 dec 2017. But now the product showing delivered but none of the courier agent contact me to receive the product. Flipkat did not take any action they only receive complaints. Another problem i came to know that the courier agent sell our products at higher price to others

Dear sir/ madam

Iam ordered baja finance a recently launched phone, moto c5 mrp 5999/-, and received it on time. I used it for three days and faced a lot of trouble on off button properly not workig,
Iam two tims complaint log and send mail your respond complaints you're respond date[protected], coming recognition, he is not solue my problu,
I requested for the refund but the flipkart agent tried some sort of troubleshooting and sent me a replacement of the phone (Against my will). I received the replacement in three days and the new phone does the same thing. I am still facing the same issues with the another phone. It is purely a hardware... Iam inform customer care come to you'r technician check my mobile he is tell mobile is good work but iam same problems facing so please returned my mobile please salue my problems

Thanking you sir
Shaik. Karimoddine
Ph.[protected]

I have placed an order ref order id od[protected] on 09/12/2017 for eleven distinct items (Mia1 mobile phone, jockey vest, jockey briefs, cat's food etc.), after that flipkart cancelled my order after 02 days from placing my order. I have asked flipkart about the reason then they said that seller can only fulfill orders for a limited quantity of this item to make sure that all customers have an equal opportunity to buy the item on flipkart.

In this regard, i have informed to flipkart that i have placed the order
Of 11 (Eleven) distinct items with only one number of quantity each. One
Item having 11 (Eleven) quantity and 11 (Eleven) items having one quantity
Each, both are not same. On examination of their email it seems that either
Flipkart doesn't know the difference between them or flipkart is making
Fool to their valuable customers.

It is clearly that flipkart is violating their terms and conditions and cheating their valuable customers.

Further, if flipkart thinks that all the said 11 (Eleven) distinct items
Are same (Which is a foolish statement, because mia1 mobile phone, jockey
Brief and vest and cat's food never be same) then flipkart must had to
Cancel only 10 items but they have cancelled all the 11 (Eleven) items.

So, it is requested to resolve my issue at the earliest and reprocess
My order with the same deal.
It is also informed that the poor services from flipkart caused me mental harassment and i demand compensation.
Regards,
Ranjit kumar
Ph - [protected]

Hi team,

I have ordered a samsung on nxt on 17th dec. But today on 24th dec suddenly i receive a cancellation message. After cross verifying again and again, i got to know that my address is not a deliverable area for them. But i have recently ordered three product and all of them got delivered on my same address.

So, it is clearly understandable that they automatically returned that item just to force the customer to buy the same product with extra 3000 rs.

Pleasr look into this issue.

Thanks & regards,
Chittotosh das
[protected]@gmail.com

This is to inform you that i have ordered a jbl charger 3 bluetooth sepakers online. However the product recieved is duplicate and not as per product specification, look and quality. My order id is od[protected] and my registered mobile number is [protected]. I need a refund for the money paid online. Also i suggest flipkart to investigate the matter immediately as it will jeopardize the brand image and customers will lose trust in flipkart.

Dear sir,

I have ordered billion capture but camera quality is soo bad, i requested for refund but technician came and checked and his analysis was image is showing pixel properly so its working, wow what an analysis is this is called tecchnical visit any kid can do that only megapixel cant decide the picture quality. Please take it as serious note. Post technical visit i didn't get any call from flipkart.
Order id : od[protected]

I am want refund within 2 day otherwise it complaint

Hello team,

I dont know why you people playing with me.

My account was blocked by you people.

My refund of rs 29598/- was not initiated.

You people blaming me that i am using this account for reseeling purposes.

Previous 3 orders were cancelled by you.

And you are disturbing my personal and professional life.

So kindly go through the mails and respond to us.

P. Lakshmi narayana
Mobile [protected]

Dear customer care executive,

I am unable to update bank details through your site please update bank details at your end & process for refund amount.

Orders details for refund

1. Od[protected] amount-327.0
2. Od[protected] amount-339.00
3. Od[protected] amount-340.00

Bank details

Acoount no.[protected]
Account holder - rajendra ramchandra shetake
Bank name - icici bank
Bank branch - gadhinglaj
Ifsc code-icic0000953
Citry - gadhinglaj
Pin code-416502
Dist-kolhapur
State - maharashtra

For further communication please contact below no.

Meizu m5 flip cover
Meizu m5 temperred glass
Glucometer with strips.

Ordered on 22 december 10.23 am
Due to 2 times online transaction failed i re tried at 11 30 am on same day.
Third time it was successful transaction online paymnt to flipkart.
But there is no order placement from flipkart and no confirmation about payment and orders.
I am sending online transaction record from hdfc bank kindly do the needful as early as possible.
Either for my refund or for my order placement confirmation.

Sir,
I ordered two pendrives which were in an offer of buy one get one free which was delivered on[protected]. But at the time of delivery it came out to be one only which directly means frauding. So, there is a kind request to return this and repay my full money back. Capacity of the pendrives was 32gb, company hp. Here are my full details name - lovelash arya, delivery address-h. No-1781 sector -6, near dav school, bahadurgarh (Jhajjar) haryana.
Please reply on the given e-mail id. - [protected]@gmail.com

I ordered for...
Meizu m5 flip cover
Meizu m5 temperred glass
Gluco meter with strips and machine.

... I tried for online transaction for 1204/-
Around 10.22am and 10.23am got cancelled again tried on 11.30am and it succeed.
I got confirmation massage from hdfc bank online transaction payment for flipkart* but there is no confirmation from flipkart and no massage.

I am having a harrowing experience with flipkart. I ordered a dining table which was delivered broken. Then i asked for a replacement which even after 15 days they have been unable to provide. They have given me 4 different dates for replacement and on each occasion nobody turns up. Then i call flipkart and they they tell me sorry will be delivered in another date. And the worst part is i have to leave office early because of the commitment of flipkart to deliver at a particular time and nobody turns uo.
I am going to escalte this at the highest level across corporate forums as well

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Order id : od[protected]
Ordered the google pixel 2 smartphone on the morning of 8th of december. Original price - 61000, flat discount - 11001, additional discount of 10000 for all debit and credit cards which brings down the total price to 39999, which is solely the reason i purchased it instantly. The delivery was promised (Flipkart assured product) on 16th december. But i immediately noticed that using my debit card did not avail the offer and i had to pay rs 49999 which is rs 10000 more. So i called the help centre, they acknowledged the issue and asked for 48 hours to investigate the matter. I was promised that the team handling the issue would contact me back in the said period. After waiting for 2 agonising days, i called them only to find out they had done nothing and needed 48 hours more. Keeping my calm, i let them have the additional time, only to find a message later asking an extension for 24 hours. After calling them after the waiting period, it was the same story all over again. Each time the agent would apologise, ask me the entire story, said he or she was noting down the entire complaint (Even though they could see in the system that it was the same initial complaint that had been placed days ago and was unresolved), put me on hold (Upto 6 or 7 minutes) and ask for additional time or give false guarantees to fix the problem by next day. Even asking for their superior and talking to the manager was in vain. After about eight calls and one week of worrying, there has been no trace of that rs 10000. They even asked for a last 24 hours when i said i'd take this to the consumer court and nothing, there was no difference in the outcome.
I posted it once before, and they conveniently marked the complaint as resolved (Because they delivered my phone) all i received was a phone call asking me the details and there has been no word since the last 4 days.
I am going to pursue this matter legally, since there seems to be no change in their attitude. Before that i will make sure this issue is made public on my facebook, twitter and instagram accounts. If flipkart thinks their customers are fools, this is the last it is happening. I'll toil day and night to make it as viral as possible, until they would regret ignoring their customers. You've already lost all your potential customers in my immediate circle, but no i'm not done. Anyone who even vaguely knows me will know of this, they'll stay with me on this, from the internet to the court.
Be ready to prepare a cheque for that 10000, my lawyer's charges as well as whatever amount i can lawfully ask for.
Thanking you, very much sincerely
Allwyn

Dear sir/madam

Today morning it was shocking to read your email, also it was quite surprising that my order was not delivered, well i want to bring in your kind notice follow below mention point
01 all the other order reference number od[protected] od[protected] was delivered on time by the same courier guy, that time my wife was little doubt about the delivery guy with his posture expecting the tips for the delivered item as mention above
02 the courier guy never called up yesterday to my wife about the delivery also he should have try to call but nor he did nor attempt.
03 when last week only he delivered my order number od[protected] with correct procedure than why this time he did not call up

This is shows how the flipkart customer been take care and moreover it was kitchen hold item wife was expecting with lots of happiness

Well for your information i used my international credit card to make the payment i have to suffer and loose the exchange rate which i lost already (With hope the amount will be credited in my account)

Over all i have lost total hope on flip kart, really got disturb and disappointed with flipkart and courier service
Gentle man/ladies please take action on the same i do not want your reply stating that we are sorry for the in-convince caused etc etc... But i need solution... Concrete one

If the action is not taken i have to put in social media twitter face book whtsapp imo viber with the details

Sorry iam not threatening but understand the customer side too how emotional my wife had for not getting her requested item

Thanks and regards
N. Chandran
Housekeeping manager
Elite hotels & facility management
Manama
Kingdom of bahrain
Mobile +[protected]

I had ordered a product on 15th dec the delivery was on 21st december but i dint received the order and they again they said it is miss routed in the same city and again they said it will be delivered on 23rd december. Today i had contacted them now they r telling that it has issues with logistics transactions issues it will be delivered on 28 december. I want to know where is my product both flipkart and is playing with customers.

Dear sir,
I have still waiting for my refund of amount inr30155.00 for failed transaction on flipkart app on 09/12/2017. Transaction id for failed transaction is pzt[protected]p0901. I have also contact with support team but they continuing extend the time for resolution of refund.
Please look into the matter on high priority and resolve asap.

Regards,
Krishna dubey
M-[protected]