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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1641

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Z
zoyam
from Bareilly, Uttar Pradesh
Nov 30, 2017
Resolved
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Resolved

I purchased moto e4 plus, but it gets heat up while charging and it's charger too. It git hanged up with screen dead but alarm was ringing it wasn't getting off as on & off button wasn't working as well. On top of the screen red light was beeping and while at that time it's wasn't getting charged up. The was ringing will everything else was not in function.
Jan 12, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 04, 2017
Flipkart Customer Care's response
We see that the product was delivered to you on (09th Nov) and as per the sellers 10 days replacement policy we can not initiate return. Request you to get in touch with the authorized service center.
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    Vidya Prakash9999
    from Bengaluru, Karnataka
    Nov 29, 2017
    Resolved
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    Resolved

    Address: Gurgaon, Haryana, 122018
    Website: flipkart

    Dear Sir,
    I place an order(OD[protected] on 13/11/2017 of ''Aspir Tempered Glass Guard for Infinix Note 4'" I got delivery on 19/11/2017. I found the product is different from seen on image so I request for return. They pick and delivered on 25/11/2017. I checked and find product is different and damage in condition. So, I request for refund money but their partner did not pick the product and cancelled return request. I have call and reschedule return request but they not pick product till now.
    +1 photos
    Jan 14, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 02, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Dec 05, 2017
    Flipkart Customer Care's response
    complaint : Received different product and damaged condition,

    Solution : Interacted with the customer conveyed the apology refund completed and initiated closing the issue
    I did not get any notification from flipkart. I got call from flipkart but I was busy. So, I said that please, call me on 1:30 PM. But No body call me about this case.
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      C
      Chandrashekhar Bhopte
      from Bhopal, Madhya Pradesh
      Nov 29, 2017
      Resolved
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      Resolved

      Dear sir, iam book the one gift, but gift not rich on the my address, after messages received the our gift on out of delivery, way are out of delivery. Why are out of delivery my gift with out my any information...???, we are contact the local hub incharge but they are respons is very very poor, incharge think is our area. Is out of range, but before gift booking properly rich on my address, my component no im[protected]
      Jan 14, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Nov 29, 2017
      Updated by Chandrashekhar Bhopte
      Please action the your local hub in-charge & who is responsible the deliver booking gift
      Verified Support
      Dec 02, 2017
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 04, 2017
      Flipkart Customer Care's response
      Issue: Order undelivered due to non serviceable area.
      We had interacted with the customer and informed that the order is cancelled as the pin-code is not serviceable and requested customer to place a fresh order hence, closing the complaint.
      My flipkart account is deactivated so i would like to reactivate my account

      Email id :- [protected]@gmail.com

      Pls help me
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        ஆன்கா கெவகஸன்
        from Visakhapatnam, Andhra Pradesh
        Nov 29, 2017
        Resolved
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        Resolved

        Website: www,flipkart.com

        I bought a mobile with an exchange of my old mobile so there was an off in price o 3250/-, as new mobile is defective, i returned it to flipkart and they promised me to refund 6749/- which i paid through cash on delivery and to add 3250/- to my gift card but they are not refunding and irritaing me, i have been calling and mailing them but ther are saying wait for i day, 2 day, 3 days like this but not refunding me
        Jan 14, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 02, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Dec 04, 2017
        Updated by ஆன்கா கெவகஸன்
        the refund 3250 should be credited to me within 24 hours or else, i will move for consumer court filing cheating case on you
        Verified Support
        Dec 05, 2017
        Flipkart Customer Care's response
        The customer complaint about the refund issue. As discussed, the refund of ₹ 3250/- have been credited to the Gift Card section in your Flipkart account which you can use within a year to buy products sold by any seller on our website or app. Hence closing the complaint from our end.
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          V
          Venkat Sai77777777777
          from Sirsilla, Telangana
          Nov 29, 2017
          Resolved
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          Resolved

          Address: Guntur, Andhra Pradesh, 520019

          I want to change my phone number of the existing gmail account venkysai. [protected]@gmail.com and i want to reactivate my account please solve my problem but existing gmail account consists another phone number so i want to change my phone number so pls kindly accept my problem and solve it pls
          So finally i want to change my phone number to my gmail so pls solve it
          Jan 6, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 02, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 04, 2017
          Flipkart Customer Care's response
          The case is not related to flipkart. The customer having issue with gmail account. Hence requested customer to contact gmail support team for further assistance. Closing the case from our end.
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            S
            sri0909
            from Hyderabad, Telangana
            Nov 29, 2017
            Resolved
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            Resolved

            I have ordered two items on 21/11/2017 from flipkart and they promised my delivery in two days and after two days they said seller has not dispatched the items and delivery will be delay for two more days they keep on saying same story till 28/11/2017. On 28/11/2017 i received a message that my order will delivered on 30/11/2017 but on 29 i got a call from flipkart and they said my order has been cancelled for no reason. Flipkart completely making customers fools by putting offers on website dont believe flipkart.
            +1 photos
            Nov 29, 2017
            Complaint marked as Resolved 
            I have ordered two items on 21/11/2017 on Flipkart they promised me delivery in two days and after two days they said seller has not dispatched the items and delivery will be delay for two more days... they keep on saying same story till 28/11/2017. On 28/11/2017 i received a message that my order will delivered on 30/11/2017 but on 29 i got a call from flipkart and they said my order has been cancelled for no reason.
            Flipkart customer support has been notified about the posted complaint.
            Nov 29, 2017
            Updated by sri0909
            I have ordered two items on 21/11/2017 on Flipkart they promised me delivery in two days and after two days they said seller has not dispatched the items and delivery will be delay for two more days... they keep on saying same story till 28/11/2017. On 28/11/2017 i received a message that my order will delivered on 30/11/2017 but on 29 i got a call from flipkart and they said my order has been cancelled for no reason.
            Verified Support
            Dec 02, 2017
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 04, 2017
            Flipkart Customer Care's response
            Issue: Order cancelled

            Resolution: We had interacted with the customer, apologised and informed that due to some technical error order has been returned. Requested him to place fresh order. He agreed. Hence, closing the complaint.
            Received call from Flipkart saying same words “due to some technical reasons order has been cancelled” and asking to order again those items are not on offer now that's the reason they cancelled that means they literally making customers fools by showing fake offers on websites.
            No mobile
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              R
              rah1410
              from Bengaluru, Karnataka
              Nov 29, 2017
              Resolved
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              Resolved

              Address: Kolkata, West Bengal, 560034
              Website: www.flipkart.com

              I bought a bed from flipkart. Order detail is below
              Order id: od[protected]
              Order date :sat, sep 23rd '17 12:13 am

              They have delivered a defective bed. I have initiated a refund on their website. But they are doing anything for this. They keep on giving new date of refund. I am helpless.

              I have attached the invoice.

              Complain: no refund in two months even if they have accepted that its their mistake. They are just delaying the refund.

              Expectation: 1. Refund 2. Legal action should be taken for holding my money for more than two months for their mistake
              Jan 29, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 02, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 16, 2017
              Flipkart Customer Care's response
              Customer raised a complaint for damage product received. We escalated the issue to our concerned team to arrange for a technician visit but technician visit was not completed so we approve the request for refund. Informed customer about the pick up timeline 15th December but the pick up was not completed so we override the request and provided refund to customer. Customer told he is not satisfied with the resolution because he waited for the refund from 2 month and now we're providing him refund. Apologies to customer for the inconvenience caused and close the complaint from our end.
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                U
                udit gaikwad
                Nov 29, 2017
                Resolved
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                Resolved

                Address: Thane, Maharashtra, 421202
                Website: www.flipkart.com

                Yesterday i have recevied my product (Mi a1 mobile) from www.flipkart.com, its faulty, my contact number - [protected] - dombivali. Mobile senosr is not working properly each and every time i'm pressing power button to do something on my device screen is blinking requlary not able to go further in mobile fuction, i have attched video for example, today morning i am taking follow up from customer care of flipkart but non the executive not approving the replaced for same order

                I am requesting you to do the needfull
                Jan 12, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 02, 2017
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Dec 04, 2017
                Flipkart Customer Care's response
                Issue: Defect in product, we interacted with the customer and confirmed that he has received a replacement for the same hence, closing the complaint.
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                  S
                  saibabusarisa
                  from Tirupati, Andhra Pradesh
                  Nov 29, 2017
                  Resolved
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                  Resolved

                  Address: Chittoor, Andhra Pradesh, 517001

                  Dear team,

                  Email id : [protected]@gmail.com
                  Phone no: [protected]
                  Name : saibabu sarisa

                  Order id :od[protected] item)
                  Order date: thu, nov 9th '17 6:59 am
                  Total amount:₹14, 999 through cash on delivery

                  I called number of times, no response on our side,

                  I called the complaint number of times, still now that problem pending and also cancelled 3 times, so finally, i submitted a complaint to consumer court on the morning at 10 am.

                  Now also cancel my request automatically, i don't know the reason.

                  Please find out the attached invoice copy.

                  Requests cancellation details

                  Delivered on sat, nov 25th '17 to saibabu sarisa
                  Technician visit servicecancelledby jeeves
                  Cancelled on wed, 29th nov

                  Authorized service engineer will help to solve the issue with the product
                  Technician visit servicecancelledby jeeves
                  Cancelled on tue, 28th nov

                  Authorized service engineer will help to solve the issue with the product
                  Technician visit servicecancelledby jeeves
                  Cancelled on fri, 24th nov

                  Authorized service engineer will help to solve the issue with the product
                  Jan 4, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 02, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 04, 2017
                  Flipkart Customer Care's response
                  complaint : customer received the defective product AND 1ST 3 TIMES RETURN CANCELLED

                  Solution: Interacted with the customer conveyed the apology finally refund initiated and completed closing
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                    D
                    from Delhi, Delhi
                    Nov 29, 2017
                    Resolved
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                    Resolved

                    Address: Gurgaon, Haryana, 91

                    I had ordered oppo f 3 plus mobile phone on saturday 11th november, 2017. The phone was expected to reach my office address in posco-idpc bawal, haryana on monday 13th november, 2017.in the afternoon courier boy of flipkart company came and gave us a package with proper flipkart packaging and label. I have exchange with my old mobile samsung on 8 & amount rs.10589/ through credit card in emi.. Courier boy take my mobile and he check mobile screen, mobile function, battery and backside of mobile. After giving the mobile the guy immediately tried to walk away but i just remembered that he had not taken any signature so i called him back to ask about it. The guy replied that the delivery details would be automatically updated in the system. We still received a package from them and i did not think for a second that those people would cheat us. On opening that package, i am shocked marble stone found. By that time the delivery person had run away. Since that time i have been trying to contact flipkart and they keep delaying the issue giving us different timings of the day to wait. After constant calls to their company on 13th november, 2017 they said that they booked my complaint no. Incident :in[protected] and gave me promise date 24 november 2017. This is the last date of my issue, may be will be resolve before last date. But today morning 24th november 2017 we received a message from flipkart customer care side in this mail they write me that the seller will not be able to fulfill your return request for the order no. Od[protected]. Which is completely untrue since an entire day i was waiting for updates from flipkart. I would really like some action to be taken against this company for giving us a fake product, falsely taking our money and lying about everything as well as compensation for all the time we had to worry and waste. I would also like to be given the proper product in perfect condition with either the amount of money we paid or another product of our choice as compensation.

                    Deepu kumar
                    Mobile no.[protected]
                    Jan 6, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 02, 2017
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Dec 04, 2017
                    Flipkart Customer Care's response
                    Complaint : customer mentioned instead of phone received stone

                    solution : Interacted with the customer conveyed the apology, Investigation team and concern seller confirmed everything is intact no issues delivered the right thing, same communicated to the customer closing the issue.
                    Dec 04, 2017
                    Updated by deepu,[email protected]
                    Sir my case do not resolve. please tell me what I do then resolve my problem.
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                      S
                      Sureshrajpurohit
                      from Basi, Rajasthan
                      Nov 29, 2017
                      Resolved
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                      Resolved

                      Website: www.flipkart.com

                      Dear sir, as above cited, you sold me a defective ac, l purchased a 1.5 ton 5 star voltas ac from flipkart through online mode on date 12.10.17.ac delivered on date 16.10.17 and fitting done by your recommended company jeeves services on date 24.10.17.ac bar code no.4551814b17eco5941 and invoice no. Fabbm[protected] dt.12.10.17. After couple of days of fitting, ac stops cooling at all. I complaint to voltas toll free no. And voltas service engineer visited and did nothing than to give a check report that i hereby attaching with. L have spent a lot of money for this ac and not used it for a while. I am totally harassed now. Enough is enough. You are a reputated forum company and i deserve some better services from you sir. Please address my problem and avail my ac services properly. Mob. No [protected] surendra singh.
                      +5 photos
                      Jan 8, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 02, 2017
                      Flipkart Customer Care's response
                      We will revert on it.
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                        S
                        sandangi
                        from Delhi, Delhi
                        Nov 29, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110027
                        Website: www.flipkart.com

                        This is in reference of my order no. Od[protected] vide which i ordered a canon dslr on 3rd august. By mistake i chose my old address and your delivery boy delivered it to someone unknown to this address. I tried to contact him many time before delivery but he did not answer my calls and delivered it to someone named ankit as i received a message after delivery. The order was prepaid. I requested customer care and told them about the issue. They arranged the pickup of the product. Your delivery boy picked up the product on 17th august and also confirmed me for the pickup of product. The name of the delivery bopy was sandeep and his contact no. Is [protected]. I requested customer service to deliver it to my current address or refund the money. I also received the message regarding confirmation of refund of money on 22nd of sept.

                        Now, since then i am daily calling as well mailing your customer care about the refund of money or delivery of the product but they are not showing any interest in resolving my issue. It has passed 117 days and i neither have the product nor the money.

                        I request you to enquire at your warehouse and confirm that your warehouse received the product. Your customer care is not working out on my issue and they even have blocked my account.

                        My name is sandeep dangi and my contact no. Is [protected]. I am a frequent buyer on flipkart but this incident hampered my belief in flipkart.

                        I request you to refund my money or deliver the product as my money is with you from last 03 months.
                        +3 photos
                        Jan 13, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 02, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 13, 2017
                        Flipkart Customer Care's response
                        We had interacted with the customer as per customers complaint, customer didn't receive the refund, escalated to the concerned team and completed the refund from our side and the same have been confirmed from customer. Hence closing the case.
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                          S
                          Sabus
                          from Hodal, Haryana
                          Nov 29, 2017
                          Resolved
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                          Resolved

                          Address: 121009

                          Joseph sabus
                          12:54 am (53 minutes ago)

                          To cs
                          Dear sir,

                          Mr cell numbers are [protected] & [protected], name sabus joseph

                          Sir, my complaint is i had purchased 2 flap covers in the following addresses:

                          Shiney joseph, room no-113, hostel # 8, maharshi markandeswar university, ambala, haryana (For vivo flap cover). The cover was not matched with the phone and your collection boy had collected the same and replacement is not made yet. Kindly do the needful.

                          The second address is d-453, shiv durga vihar, kela devi mandir road, near dayal bagh, surajkund, haryana 121009.
                          Received the flap cover of samsung galaxy grand 2 in damaged condition and requested for replacement. The damaged item is not collected from my house and replacement is not yet initiated.

                          Kindly do the needful.

                          Sabus joseph
                          Jan 13, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 02, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Dec 08, 2017
                          Flipkart Customer Care's response
                          The customer complaint about the Damaged Product. We had interacted with the customer and processed the refund and same is completed from our end. Hence closing the complaint from our end.
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                            S
                            senpallavi
                            from New Delhi, Delhi
                            Nov 29, 2017
                            Resolved
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                            Resolved

                            Address: 122001
                            Website: flipkart

                            I had purchased item worth rupees 10411/- on 21 september 2017. Due to some reasons i had to cancel the order. I had made online payment. From that day i am repeatedly calling the customer care for the refund of the amount. I have not received the amount this now. I have contacted the bank also many times for the issue. I have not received the amount till now.

                            Please look into the matter
                            Jan 4, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 02, 2017
                            Flipkart Customer Care's response
                            We will revert on it.
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                              A
                              amitkmr108
                              from Delhi, Delhi
                              Nov 29, 2017
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                              I purchased trimmer from flipkart. Basic value of trimmer is rs.936.72/- & gst charged rs. 262.28./- against hsn code 8510 (28%). But after 14-nov.2017 gst rate are revised and now hsn code 8510 is in 18% tax rate. But in the invoice it is 28%. Is it right or wrong..?
                              +1 photos
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                                M
                                Mariotodd
                                from Delhi, Delhi
                                Nov 29, 2017
                                Resolved
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                                Resolved

                                Address: 110084

                                Dear sir,
                                I have purchased hp deskjet ink advantage 3835 printer on 17 nov 2017, my ordered id od[protected]. I have received a defective product and i initiated a request for replacement on 18 nov 2017. Flipkart customer care told me technician will come and check the issues. The technician never call me or visited me to resolve the issues. They automatically reject the returned and updated the status that the technician came and resolved the solution. I consecutively initiated 3 request for replacement i. E on 18 nov, 20 nov, 23 nov, the same information been updated to my flipkart account they automatically reject the returned updating that they have resolved the solution. And also the tech visiting date arrangements are always updated wrongly. So i kindly requested to look into the matters and resolve it immediately.
                                Jan 10, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 02, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Dec 06, 2017
                                Flipkart Customer Care's response
                                We interacted with the customer and he confirmed that he has received the replacement for the same hence, closing the complaint.
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                                  S
                                  sujaycr
                                  Nov 29, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560103
                                  Website: flipkart

                                  Recently purchased iphone 6s phone through flipkart sep23rd, yesterday suddenly it got hanged and restarted automatically started showing "no service" in network area, i show to near iphone shop they said its problem cell phone so i called flipkart customer care and explained in detail they said u need contact nearest shop, i asked for replacement as this is new phone just 2months back i purchased it. They ignore to replace the item.

                                  I need solution.
                                  Jan 5, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 02, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 04, 2017
                                  Flipkart Customer Care's response
                                  We see that the product was delivered to you on (23 Sep 17) and as per the sellers 10/30 days replacement policy we can not initiate return. Request you to get in touch with the authorized service center.
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                                    Srija Sharma
                                    from Kolkata, West Bengal
                                    Nov 29, 2017
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal

                                    Respected sir/madam,
                                    I, supriya acharjee have ordered pixelfox solid metallic red silver ballons on 12th nov, 2017. There was a delivery date 18th nov. Bt it was delivered on 23 rd nov. That was no issues, but instead of the balloons i have received puzzle cube. I have already complaint... Gunjan singh told me that i will got my orders within 27th nov. Unfortunately it was not happened nd 2nd ly aman sharma told who ever will contact me within 24 hrs from yesterday. It was also not happened. Kindly i want to take a drastic step.
                                    Jan 7, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 02, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Dec 07, 2017
                                    Flipkart Customer Care's response
                                    We had interacted with the customer and processed the refund and same is completed from our end. Hence closing the complaint from our end.
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                                      S
                                      Sourav Chourasiya
                                      from Ashoknagar, Madhya Pradesh
                                      Nov 28, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bhopal, Madhya Pradesh
                                      Website: Flipkart

                                      I purchased a mobile phone from flipkart but ear phone had damage and flipkart give me refund my money of ear phone only rs. 349 but now i see in flipkart wallet and wallet shows 0rs. Money... With out used by me.. How...
                                      U take strict action against this complaint otherwise i ll take strict action against flipkart e commerce company in consumer forum...
                                      Jan 11, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 02, 2017
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        Mayank Jhalani
                                        from Jaipur, Rajasthan
                                        Nov 28, 2017
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                                        Address: Alwar, Rajasthan

                                        I bought Redmi note 4 of worth rs 11999 according to you guys the delivery time is on 27 November but I received it on 28November and when I opened your box it is a Rin soap I found no mobile is there...so..pls...hlp me...give me mobile... Pls...pls...pls...

                                        My order id OD[protected]

                                        My mob. No:- [protected]
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