Flipkart Complaints & Reviews

We have placed an order on 28th sep for mi tv and after various unresolved complaints got an answer to cancel the order. None of their staff including an useless managers who do not have authority to speak to a vendor or a logistics team for the status. Three complaints lodged inthe time frame of 25days but none of them was resolved. To our disguise we get a call from the logistics team and force us to cancel yhe order. Very very pathetic, unprofessional, unethical customer service without any resolution for 25 days. Orderno - od[protected]. I have paid for the order and the money was with flipkart for 25 odd days which proves they only care about money but not customer.

Sir, my name is asraful alam. My mobile number is [[protected]] and email id is [[protected]@gmail.com]
Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.
Pls tell me and resolve my problem as soon as possible.

I ordered this product with a mackbook air, my mackbook air was delivered on 30th of september and this bag was promised to deliver on 10th of october 2019. As per flipkart tracking system my bag was reached kolkata on 5th of october, so i thought i might get delivered soon. But my product was not delivered on 10th of october 2019. I waited till 14th october and then called flipkart exectuves to know the status of my product. They said, i have to wait till 17th october 2019 to get my product. I said ok! Then on 17th i called them again, they replied that i have to wait till 7.30pm to get my product delivered on same day, but on around 8.00 pm i got a massage from flipkart that due to some issue, my product could not get delivered but i will be delivered next day (18th of october 2019 till 7.45 pm). Again i did not got the delivery. I waited on till 21st and called flipkart executive again to know the status, they said i will get my product delivered in 24-48 hours, i talked to senior executive she also said, my product is not shipped yet but i will get it in 24-48 hours, when i asked why your system is showing my product in kolkata from 5th october 2019, they did not had any answer. They just keep repeating themselves like a machine, again in 48 hours they could not delivered the product, today 24th october 2019 i called them again and they said, i have to wait another 24 to 48 hours. And now their system is showing that my product just left bangalore to reach kolkata. I want to know why these flipkart peoples were lying to me all these days about the delivery, if they knew the issue why they just did not tell me instead of lying. They made my life like hell. I bought this bag to safeguard y laptop, what if something happens to my laptop in this period? When i am asking them to give me contact details of a person who can answer my question they just ignoring it.

I ordered item through flipkart on 14 oct skullcandy bluetooth headset. I received on 21st monday around 12 to 2 pm which i opened the box i shocked to see half empty only cable was there but bluetooth headset was missing started complained on the spot to the customer support team which i choosed wrong accessiory missing but product is missing (Bluetooth headset)... You can ck call record of the customer support exexcutive which i spoke clearly. On tuesday they refused to pick up for return (Only cable was there) they cancelled the complain told to complain one more time... On monday itself i ordered another headset (Skullcandy bluetooth) on the same day (Monday) in cod... (Od[protected] need a refund

I have ordered rog phone 2 on 12 october from flipkart. It showed my order will be delivered till 24 october. As i was tracing my order, it still showing that my order is being processed by the seller. What the hell is this, who takes 12 days to process an order. As today i raised a complaint about this issue to flipkart, i was told to wait till 28 october. I have paid 38000 for my phone in advance and still i have not my phone. Pls help me

I ordered real me 5 pro mobile which cost is 13999 and flipkart delievered me a real me 5 mobile which cost is 10999 ordered id OD[protected] AND i request for the return but every time they tell me the wait for some time and my return was rejected 4 to 5 time and after that he blocked my account then i compain at national consumer care and my complain no is 1696101 so please unbloked my account and refund my money thnk u

So i ordered this hometown crony engineered wood semi-open book shelf from flipkart and the product page it said that the product can be delivered within a week time. So i ordered the product using flipkart pay later emi option on 29th september. Now, pay later service mandate consumer to pay by 15th day or every month and i thought it would be enough time for them to deliver the bookshelf, considering even if, worst case scenario, delivery is one week late.

Anyway, i complete the order and i am surprised to see the delivery expected date was pushed to 18th of october and installation was suppose to happen within next 48 hours of delivery (By 20th october). I was sad about the whole extended delay of close to a month, but i didn't cancel the order in the 24 hour window, thinking it will be alright.

I am suppose to be leaving for holidays for my village on 24th october, and i have yet to receive the order which was suppose to be completed 4 days ago. I see the product tracking and it hasn't been updated at all, and only after i complained at flipkart support, it was updated and it seems to me that the package hasn't even left the city it originated from. Today (24th) i am going out of city for 10 days. Who will take responsibility for this mess?

By the way, flipkart sure did issued statement and accepted first installment for the order they haven't even delivered yet.

Installation has to be done by 23 but still it not happened, being a flipkart plus number this is disgusting and wrost service. When i contacted flipkart people they are bluffing me saying different dates. I donno whether these people are working or not i feel shameless on them to take money without doing work as a costumer i would have made them to suck my cock anyhow has it seems that they are not doing ant work.

I received my product oppo rezo 2z in 16 th October which I ordered. I received the product but the camera is defected so I raised return request for refund on 21th Oct. They message to pick the item by 1 november but not done. On 24 Oct. I receive a call from flipkart n they told me that refund cannot be done and told me that they will replace the item, but till now not done. Please help...

Ticket id :FINM-3QF6FG-GO2S69-HWWIWT-A9VZGKB

I have got my tv delivered on 21.10.2019 and got a message that your installation and demo scheduled on 23.10.2019 but anyone didnt came to install and got a message it was rescheduled to 24.10.2019 and even on that day they didnt came to install .
Called customer care they told that you were rescheduled. What a pity keeping leave to my office and staying in home for installation and i get that message.
Pls get the installation done asap.

I am facing lot issues, after purchasing the TV in Flip kart. Tv has lot of issues. I requested for return. they are not responding, first time they themselves cancelled return without informing or any notification to us why they have cancelled. i again raised return request and 3 times technician visited and they have taken even the video of the issue and technician is not updating the status, they will not status upate, we will raise the concern and again they schedule the technician vistit, for this we cannot wait everyday for there visit, we have already wasted our money buying product, Not getting any help.

I am begging with Flipkart buy purchasing the product.
Order ID : OD[protected]

I received my product Redmi note 16 October which I ordered. I received defective item so I raised return request for refund on 21th Oct. They message to pick the item by 1 november but not done. On 24 Oct. I receive a call from flipkart n they told me that refund cannot be done and told me that they will replace the item, but till now not done. Please help...

Big billions day cheating : I ordered one JVC Bluetooth speaker from flipkart on big billion sale time ie (October 1 Tuesday 2019). I got it for Rs. 1499 and they placed my order.They given expected delivery date as October 10th, 2019.Till now I didnt get this product and I tried to contact customer care unit more than 5 times.At last today I got one call from their customer service and the executive was telling like cancel the order and do order again with the new price ie Rs.1799. Actually I ordered this speaker for one diwali gift purpose. What can I do at this Injury time? This is a kind of cheating customers. Don't give offer if they cant deliver the product. Because of this I lost my value in front of my friend. I need 10000 compensation for this. Otherwise flipkart should deliver the product before tomorrow noon. I am attaching screen shots below. This is absolutely ridiculous towards a customer like me.

I received my product redmi note 7 s on 8th oct. Which i ordered. I received defective item so i raised return request for refund on 8th oct. They message to pick the item by 16 oct. But not done. On 20 oct. I receive a call from flipkart n they told me that refund cannot be done and told me that they will replace the item, but till now not done. Please help.

I have bought one kent ace plus 8 l ro + uv + uf + tds water purifier (White) from flipkart. They delivard on time and help with the installation. Upto this things went well.
After instllation technisian confirms me that there is no uv filter there and what ever information is givien in website is wrong. After that i lounched a complaint in the their site. But i havn't got any update. So, i connect with then through twiter. There also i am getting any help. They called me once but the persion who called don't what the issue. After listing everything she told me that she can only raise retun request. I told her that what about the drills and other chnages i have made in my kitchen. She said this is your problem sir, she can't do anything with it.
Thats all commonication i had on this. Can anyone help me to get me out of this fraud. I have attached the twitter url below.
https://twitter.com/flipkartsupport/status/[protected]?s=03
Order id : od[protected]

We had purchased iFalcon 43 inch twin months back.with extended warranty of 3 years from flipkart Display of that TV is gone .

Complaint was paced to customer care on 10th of October 2019
Everyday we are calling these people, they have their fixed answers Today is 24th October 3019

1.we have technical issue
2.technician will come today end of the day
3.100 percent assurance from every executive daily basis
4.we can not disclose any details
5.we cannot transfer this call to their managers as they are always busy

Calling this call center everyday and getting above mentioned answers.

No other solution they can provide.
Please be careful before buying this plan
Either this customer care is fake or this plan is fake

Please refrain from this plan.

I have registered my complain on 18 Oct they tell me problem will be solved by 21 Oct but now they were increase the date by 25 Oct my complain no. Is [Incident: IN[protected]].
I have paid payment online will placing the order but on the date of dilevey the person taken 184 rupees but bill was of 162 rupees so first I paid 162 online and then he take 184 as cash on dilevery, please solve my issue as soon as possible.

I have ordered for saree on 09th oct and they promised me delivery on 15th oct. When i did not receive it by 15th, i called them on 16th. They informed me that delivery man had called you but you did not response so your parcel sent back and now delivery will be on 21st oct. From 21st to 23rd, i called them many a times, they people asked me to have patience and assured they will resolve issue asap. On 24th, i received message from flipkart that by order has been cancelled without any intimation to me. This is rediculas.

I had placed my order for redmi 8 on 16th october 2019. (Order id:
Od[protected] on 24th october, i received a message that the order has been processed and arrived at the gurgaon courier facility. Around 12pm, i received another message that my order has been cancelled. Upon calling flipkart customer care, they said that the order has been cancelled from my end. However i received no cancellation call request from flipkart. My friend (Who has ordered the phone) got a message, received a message stating that the order was cancelled due to the courier partner not being able to deliver it to our address, when in fact i had ordered the same phone on this very address. I have waited 1 week for this phone only for the order to be cancelled one day before delivery. I would have to go through all the hassle again, and wait for another week if i were to place this order again. I needed the phone urgently and flipkart has been of no help to me, rather than placing the blame on us.

I ordered a proxmately 12000 price products when one of then watch i didn't like then because of it is very small i put it on returning when i clik on return buttom instantly they block my account then i contact flipkart coustmer care he says it will be resolve before 24/10/19. After that a mail came to me from flipkart u have been blocked for high number of return form last 2 month only one product i returned between of 15 or 12. Then flipkart had to block me then he can block me before i order after i buyed product then he block how it is the behavior of flipkart now only they say we have nothing in our hand u mail it to our back end team. After that same mail resent it to me..