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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1094

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H
himanshupanwar23
from Jaisalmer, Rajasthan
Oct 22, 2019
Resolved
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Address: KAVI RAJ KA BARA, INSIDE SOJATI GATE, JODHPUR, Jodhpur, Rajasthan, 342001

Myself himanshu panwar, i purchased realme xt mobile phone 8gb ram, 128gb rom varient from flipkart on 14-october-2019. Which got delivered on 19-oct-2019. I have complaint about the camera of phone which is not performed well as per said by flipkart website, the camera got blurred on 5x zoom it shows dots which got more blurred on 10x zoom. As i register my complaint issue to flipkart for phone exchange 3 times, they send the same technician again and again for visit to my home and technician said that its the issue of company and all phones are same like this. I said him to atleast write my issue in his examination sheet which is clearly visible and accepted by technician also but he said this issue can only be solved by flipkart and when i again contact flipkart executives they register the replacement issue with same technician visit and there procedure and finally technician send normal report and my complaint got unilaterally resolved by flipkart themselves, so again and again my replacement complaint got no solution. I got fedup and frusted with the issue, i want my money back. I want refund, so kindly help me please.
I attach all my complaint issues pics with my invoice copy pic.
+6 photos
Nov 25, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Oct 22, 2019
Updated by himanshupanwar23
i am not satisfied with the phone camera performance i want refund of my money back.
Verified Support
Oct 23, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 27, 2019
Flipkart Customer Care's response
Hi,

Order ID - OD[protected]
We're sorry to hear that you're facing issues with your Realme XT (Pearl White, 128 GB).

We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request.

However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out.

Your kind understanding is appreciated.
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    S
    Supratik Mallick
    from Bengaluru, Karnataka
    Oct 21, 2019
    Resolved
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    Address: 560032
    Website: www.Flipkart.com

    Faulty product delivered. Refusing to return. Redmi note 7s gps sensor issue.
    Please see the proof of it in below two youtube videos. Got this after replacement and this is also faulty. Gps location sensor doesn't work.

    https://youtu.be/sflQykq7lOA

    https://youtu.be/TFtilmQqtoU
    +1 photos
    Feb 9, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 24, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Oct 24, 2019
    Updated by Supratik Mallick
    Contact on my number [protected]. I am the consumer. Don't contact on others number just because i ordered from their id.
    Verified Support
    Dec 27, 2019
    Flipkart Customer Care's response
    Hi,

    We are sorry for the trouble caused. We're writing to you about your Redmi Note 7S (Sapphire Blue, 64 GB) with order ID OD[protected].
    We’d like to let you know that the seller has confirmed that the refund Of Rs.8999/- has been completed on 29 Oct 2019 and should be reflecting on your account by 08 Nov 2019.

    You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance.
    If they are unable to help, you may raise a dispute with the bank's grievance cell.
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      S
      sachingiri.bca
      from Patna, Bihar
      Oct 21, 2019
      Resolved
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      Resolved

      product not delivered and pressure to cancel order

      Address: Bangalore, 844503

      I have booked a onida fully automatic top load washing machine from flipkart. Order no od[protected]

      After 20 days onida guy from flipkart call us and said that please cancel your order, we will not deliver.
      I have already paid my money before a month and still waiting for my product. They are harassing and not picking call and not giving proper response....
      +1 photos
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      Tharun453
      from Hyderabad, Telangana
      Oct 21, 2019
      Resolved
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      Address: Chittoor, Andhra Pradesh, 517234

      I ordered for bajaj product with order id od[protected] i received other company (Racold) product, i have raised a request for replacement, but without any notification flipkart initiated refund, but i didn't receive any refund/return, now the status showing refund/replacement is cancelled without any reason why it is cancelled, when i call to customer support executive they response is very rude and unprofessional. I didn't receive any call/email for return or refund or refund cancellation., now they are telling me to contact bajaj customer care, i didn't receive any bajaj product how can they help me in this. And the customer care executive ask me to contact seller, i didn't order from the seller and i didn't pay him directly, i ordered in flipkart and paid to flipkart, now they are telling the refund policy period is expired and they are not going to replace or refund me. There is no reason updated why the return request has been cancelled, please do needful.
      +3 photos
      Dec 6, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 23, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 27, 2019
      Flipkart Customer Care's response
      Hi,

      We are sorry for the trouble caused. We're writing to you about your Bajaj 6 L Gas Water Geyser (MAJESTY DUETTO, White) with order ID OD[protected].
      We’d like to let you know that the seller has confirmed that the refund Of Rs.4010/- has been completed on 05 Nov 2019 and should be reflecting on your account by 13 Nov 2019.

      You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance.
      If they are unable to help, you may raise a dispute with the bank's grievance cell.
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        V
        Vishal Ahya
        from Dhandhuka, Gujarat
        Oct 21, 2019
        Resolved
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        Resolved

        Address: 360007

        Order id - od[protected]

        I had ordered yu ace @3149.00 black on 1st oct 2019 delivery date was supppose to be 8th than constantly delayed to 9th tjhan 11th than 13th. Than i raised issue on app i called to customer care they are telling me that they are forwarding my issue to senior team and you will get renponce within 24hours i am calling constantly since 5to 6 days but i get same response and no response. Horrible experience from flipkart. I also had to cancel delivery for back cover. Kindly arrange for compensation
        Dec 17, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 23, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 27, 2019
        Flipkart Customer Care's response
        Hi,

        Order id - OD[protected]

        We are sorry for the trouble you had to go through as the above mentioned order was not delivered to you.

        We are sorry to let you know that your order for the product Yu Ace (Charcoal Grey, 16 GB) has been cancelled by Logistic due to unforeseen reasons. We request you to place a fresh order.

        However, the seller has completed the refund on 25 Oct 2019 and it should be reflecting in credit card by 06 Nov 2019.

        Your kind understanding is appreciated.
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          R
          reking502
          from Gurgaon, Haryana
          Oct 21, 2019
          Resolved
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

          I have ordered jbl flip 3 on 29th sept big billion sale, it got delivered late by 10th oct later when i raise the refund request, & without any confirmation they cancelled the refund; as it was under refund policy and now they are saying concerned team will get back to you by 24th oct.

          Its totally fraud as they say if you are flipkart plus customer we provide a better service, i donot know is this they call a better service

          Order id : od[protected]
          Seller: retailnet
          Service provider : flipkart
          Nov 22, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 22, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 27, 2019
          Flipkart Customer Care's response
          Hi,

          We are sorry for the trouble caused. We're writing to you about your JBL Flip 3 Splashproof Portable Bluetooth Speaker with order ID OD[protected].
          We’d like to let you know that the seller has confirmed that the refund Of Rs.3499/- has been completed on 30 Oct 2019 and should be reflecting on your account by 31 Oct 2019.

          You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance with transaction reference number[protected].
          If they are unable to help, you may raise a dispute with the bank's grievance cell.
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            D
            Debijack
            from Surat, Gujarat
            Oct 21, 2019
            Resolved
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            Resolved

            Address: Umra Gam ,near svnit engineering college, Surat, Gujarat, 395007

            Dear sir
            My name is ajit bala
            I live in surat gujarat
            I was order on flipkart on 4 october online prepaid order phone name is redmi note 7s.
            I was got on 15 october wooden block instead of phone.
            I was several times complain to flipkart but flipkart said you are do fir against seller this is not our responsibility to fir against your seller.
            I was mentally dipress.
            Sir please help me
            I am hope less.
            Ajit bala
            My mobile no is[protected]
            Nov 22, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 22, 2019
            Flipkart Customer Care's response
            Hi Ajit,

            We’re writing about your return request for Redmi Note 7S (Sapphire Blue, 64 GB).

            As per the previous discussion with the team request you to share the FIR copy in order to assist you further.

            Hope to hear from you soon.
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              R
              R M KALIRAMAN
              from Mumbai, Maharashtra
              Oct 21, 2019
              Resolved
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              Resolved

              Address: H.No.2776,Urban estate, jind, Jind, Haryana, 126102

              [protected]
              My flipkart account is shown blocked, I don't know the reason . The diwali sale is going on and I want to purchase some gifts for my family. Few months ago it is showing "something went wrong please try later". Then I think I forgot my password, I changed my password but no result, and with OTP, it receives on my phone no. but same result. I had removed older mail from the account & register new one but I forget it. Please unblock my account.
              I am not a reseller.
              I am a housewife.
              I made this account to give happiness to my family.

              So please help me to unblock my account
              +1 photos
              Nov 24, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Oct 21, 2019
              Updated by R M KALIRAMAN
              I didn't get complaint no.
              Verified Support
              Oct 23, 2019
              Flipkart Customer Care's response
              Hi, We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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                M
                minturanjan
                Oct 21, 2019
                Resolved
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                Resolved

                Address: Rajosmita Regency 103/D Indira Gandhi Road Flat No:C/1 Hooghly Sadhurgali, Near Sadhur Gali Konnagar, 712235

                Order id-OD[protected] recd on 15.10.2019. After 2 days trying installation executive unable to complete the fix the wardrobe due to door overlapping problem. Finally they dismantle it and covered in box. Replacement request done but till date no response received when the materials will be despatched and lift the defective materials. Unable yo contact flipkart customer care nor recd. Any call from Flipkart. We are feeling very helpless whether our money can go waste. Please help me.
                +3 photos
                +1 videos
                Feb 11, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 23, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Oct 24, 2019
                Updated by minturanjan
                Please confirm when the replace material will be received.
                Nov 04, 2019
                Updated by minturanjan
                Not till date.
                Verified Support
                Dec 27, 2019
                Flipkart Customer Care's response
                Hi,

                We are sorry for the trouble caused. We're writing to you about your Crystal Furnitech Aspire Engineered Wood 4 Door Wardrobe with order ID OD[protected].
                We’d like to let you know that the seller has confirmed that the refund Of Rs.16105/- has been completed on 19 Nov 2019 and should be reflecting on your credit card by 27 Nov 2019.

                You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance.
                If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                  S
                  ShZ Channel.
                  from Delhi, Delhi
                  Oct 21, 2019
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                  Address: Thrissur, Kerala, 680751

                  I didn't get any reward which I won during bigbillon days playing hard. They tell me that "We are sorry to let you know that we've got a confirmation from seller that as per the terms and conditions of the contest you are not the eligible to play the game.

                  Sellers and Flip kart reserve the right to disqualify you from the benefits of this Contest."

                  What the hell is this supposed to mean. I have done nothing and they tell me I am In eligible and I can't play the games now. They completly blocked me. I have nearly 1200+ coins to be credited, 2 powerbank, 2 earphone, 2 100rs gift card and one 50rs giftcard to be credited as my win . I have all the proof of that. What the hell should I do. I need justice.
                  +3 photos
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 23, 2019
                  Flipkart Customer Care's response
                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                  Oct 27, 2019
                  Updated by ShZ Channel.
                  [protected]@ Google's Gmail is my email ID.

                  No resolution regarding my complimint.
                  Simply fooling me and making me an ### if I call your damn customer support.
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                    G
                    GopuMyd
                    from Hyderabad, Telangana
                    Oct 21, 2019
                    Resolved
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                    Resolved

                    Address: Hyderabad, Telangana

                    I have ordered the Flipkart SmartBuy Trimmer for men on 7th OCT in sales. They promised to deliver on 12th, but never delivered. While doling followup from my side they are keep giving dates and missing. They gave 17, 18, 19, 21st (today), bit nothing happened. I paid amount and I am behind them for my product, what the worst situation as a buyer. Customer care service is more worst, the IVR asks to chose the options, but after choosing the options, still it will asks you select options 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️. Intensionally they are blocking the complained users.
                    +1 photos
                    Nov 27, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 23, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Dec 27, 2019
                    Flipkart Customer Care's response
                    Hi,

                    Order id - OD[protected]

                    We are sorry for the trouble you had to go through as the above mentioned order was not delivered to you.

                    We are sorry to let you know that your order for the product Flipkart SmartBuy AT4880A Runtime: 120 Min Trimmer for Men has been cancelled by Logistic due to unforeseen reasons. We request you to place a fresh order.

                    However, the seller has completed the refund on 25 Oct 2019 and it should be reflecting in credit card by 04 Nov 2019.

                    Your kind understanding is appreciated.
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                      R
                      rintusutar
                      from Delhi, Delhi
                      Oct 21, 2019
                      Resolved
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                      Resolved

                      Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India., Bangalore, Karnataka, 560103
                      Website: www.flipkart.com

                      I am not satisfied with the product and when I requested to return the product, technician should have seen the product but he did not see the product and cancelled my request by flipkart .then I talked to customer executive then only keep me hold on calls and giving no any solution and disconnect my calls then I tried to contact customer care repeatedly but I am still getting no response from it . I want to return product and refund as soon as possible .
                      Nov 26, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 23, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Dec 27, 2019
                      Flipkart Customer Care's response
                      Hi,

                      We are sorry for the trouble caused. We're writing to you about your Samsung Galaxy S9 Plus (Coral Blue, 64 GB) with order ID OD[protected].
                      We’d like to let you know that the seller has confirmed that the refund Of Rs.32599/- has been completed on 24 Oct 2019 and should be reflecting on your account by 01 Nov 2019.

                      You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance.
                      If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                        K
                        kush pawar
                        from Pune, Maharashtra
                        Oct 21, 2019
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                        I had ordered Philips iron from Flipkart
                        And promise delivery date was 3rd oct but still I didn't get that product and they always telling to to wait 48 hours,
                        They are wasting my time as well as money and mental distress,
                        They are not discuss with me property,
                        And also not provide proper status,
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                          Puneetha SA
                          from Mumbai, Maharashtra
                          Oct 21, 2019
                          Resolved
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                          Resolved

                          Address: 66/17-18, Begur main road, Bangalore, Karnataka, 560068
                          Website: Flipkart

                          Hi team,

                          I had ordered Bluetooth headset from flipkart but unfortunately the quality of the product was not good hence I had raised return request for the same.

                          Even this was accepted by flipkart and they have initiated for refund. They said product will be picked up within 4 to 5 days.

                          But these people sent the executive very next that too on Sunday. Sunday nobody will be there even I have was not there so I told the executive to reschedule the pickup but that bugger cancelled now I m not even getting the option to return it.

                          After that I spoke with 2 of the executives who were not fit for the job.

                          They both disconnected the call without any resolution.

                          Again I got a call from the customer care these guys doesn't even know to speak English. Simply placed my call on hold for hours together and they have supervisor or manager on the floor.

                          The product is of 499RS/- worth that's of no use no I need refund on the same and action should taken against the agent Sandhya who spoke with singularly without respect.
                          Nov 26, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 23, 2019
                          Flipkart Customer Care's response
                          Hi, We are sorry for the trouble caused. However, the seller has initiated a return request for a refund of your Flipkart SmartBuy ONB18AA008 Bluetooth Headset with Mic. We are happy to let you know that the courier service provider has confirmed the pickup from your address by 26 Oct 19. Once the product is picked up and reaches the warehouse then the seller will process for a refund. This refund will reflect within 9 business days as per standard banking procedures.
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                            S
                            Shiva Manish Reddy
                            from Mumbai, Maharashtra
                            Oct 21, 2019
                            Resolved
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                            Resolved

                            Address: Vikram Reddy Residency, Snehapuri Colony, Hyderabad, Andhra Pradesh, 500018

                            I bought a new washing machine from flipkart, which was delivered on 18th of october. There was a message that the installation and demo of a newly bought washing machine will be given on 19th of october 2019 and today its 21st of october, till today there is no one who has contacted or has come to install and show the demo of the product.
                            This is what flipkart's service is, the worst service i have ever seen.
                            Nov 23, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 22, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Dec 27, 2019
                            Flipkart Customer Care's response
                            Hi,

                            Order id - OD[protected]

                            We are sorry for the trouble you had to go through.

                            We are happy to inform you about your product IFB 6 kg 2D Wash Fully Automatic Front Load with In-built Heater White has been installed on 23 Oct 2019.

                            Hence, closing the complaint from our end.
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                              D
                              Deepak56755
                              from Mumbai, Maharashtra
                              Oct 21, 2019
                              Resolved
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                              Resolved

                              My name is deepak sharma

                              My refund id (PR19091908345025764139005)

                              My order id( OD[protected]

                              My cancellation id ([protected])

                              I placed an order on flipkart on 18 sep 2019 through hdfc debit card emi of 7390 which i have to pay in 9 months emi of 679rs and next day I had cancelled my loan on flipkart of 7390 on 19 sep 2019, even then my emi of 679 was debited from my account on 5 oct 2019 and next emi due date is 05 oct 2019 and my loan account is still active as hdfc bank is saying.
                              I have registered so many complaints on your customer care but they just note complaints and give time and do nothing...

                              Now i am totally frustrated and irritated to call and messages again and again. Even i sent my account statement to flipkart that i have not been refunded.
                              +1 photos
                              Jan 28, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 23, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Oct 23, 2019
                              Updated by Deepak56755
                              Kindly slove my issue fast
                              Verified Support
                              Dec 27, 2019
                              Flipkart Customer Care's response
                              Hi Deepak,

                              We are sorry for the trouble caused.

                              We tried to reach you on[protected] but could not reach you.

                              We'd like to inform you that the seller has initiated a refund of Rs.7390/- back to your source on[protected]. This refund will reflect within[protected] as per standard banking procedures.

                              In case, you do not receive your refund as mentioned, please get in touch with your bank's customer support and check the status.

                              Bank transaction id:-8936959

                              Hope this helps.

                              Thanks,
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                                N
                                Naush39
                                from Hyderabad, Telangana
                                Oct 21, 2019
                                Resolved
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                                Resolved

                                Flipkart have game zone and in which they have guess what and other game. It is fraud because it already show the high score of 2171 which is impossible. If someone give all the answer correct he gets only 2050 max score how can anyone score 2170 everyday which is impossible. I really hate these fraud tricks of componeys and i need some one take action on it i can complain wherever you want but this fraud needs to be stop they fooling people very badly. Do something take action against them.
                                Nov 28, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 22, 2019
                                Flipkart Customer Care's response
                                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                                  S
                                  Srijan Lathi
                                  from Mumbai, Maharashtra
                                  Oct 21, 2019
                                  Resolved
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                                  Address: Jaipur, 324009

                                  Seller is not giving refund for my mobile redmi note 7 S N He is rejecting my Request for refund .I Have been Waiting Since 5 Days but continously seller is rejecting my request . Flipkart Has their Own Sellers N They hve policies that will favour flipkart only .So They R Cheating The Customer n making them Fool .So I Want Flipkart to issue my refund otherwise i will hve to file a complaint Against u in consumer forum.
                                  +1 photos
                                  Nov 23, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 23, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 27, 2019
                                  Flipkart Customer Care's response
                                  Hi,

                                  We are sorry for the trouble caused. We're writing to you about your Redmi Note 7S (Sapphire Blue, 32 GB) with order ID OD[protected].
                                  We’d like to let you know that the seller has confirmed that the refund Of Rs.1900/-, 6389 has been completed on 09 Nov 2019, 08 Nov 2019 and should be reflecting on your account by 19 Nov 2019,
                                  18 Nov 2019.

                                  You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance with transaction reference number[protected], IGAHFFCFL1.
                                  If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                                    A
                                    ashishmahadik
                                    from Mumbai, Maharashtra
                                    Oct 21, 2019
                                    Resolved
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                                    Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India, 400102

                                    Order Date :3rd Oct, Expected Delivery Date :5th Oct, Extended Delivery Date :15th Oct.

                                    Order Cancelled :15th Oct, Refund Date: Not Yet Received.

                                    Flipkart has delayed the delivery for 12 Days, with numerous commitments which they failed to fulfill. I had multiple followups, call backs with the Inefficient Flipkart customer care team for the delivery concern, However they were never of any help.

                                    Considering the delay for delivery i sought to cancel the order to get the refund, and now i get to know that the refund will only be initiated once seller gets his product.

                                    My money is suck with the flipkart for almost 20 days now and no proper support from the flipkart team.
                                    Oct 25, 2019
                                    Complaint marked as Resolved 
                                    Based on the escalation email to [email protected], my issue was escalated to the concern dept, However they took their own sweet time to complete the process and everything moved n their own terms. It took almost 21 Days to close this Order to Refund Process... One of the worst customer service i have encountered and likely would try to refrain using Flipkart for expensive items...
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 23, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Oct 23, 2019
                                    Updated by ashishmahadik
                                    Below is an extract from the Flipkart Support for the query:
                                    We are sorry to hear that you have to return 'Redmi Note 7 Pro (Neptune Blue, 64 GB)'.

                                    We would like to let you know that the seller will refund Rs.9899/- as soon as he gets the product back. So, kindly have patience for a bit and be assured that the problem will get resolved quickly.

                                    We would like to thank you for your continued trust and support.

                                    ---- I would like to point out to the team i have kept enough patience, but i do not understand how long i need to as i do not see any resolution towards the issues raised... Today marks 20th Day to the order neither haave the Phone nor my MONEY...
                                    Verified Support
                                    Oct 26, 2019
                                    Flipkart Customer Care's response
                                    Hi, We are sorry for the trouble you had to go through about the delivery of your product(Redmi Note 7 Pro (Neptune Blue, 64 GB). As per the discussion with the team, we'd like to inform you that the seller has initiated a refund of Rs.9899/- to your credit card on[protected]. This refund will reflect within[protected] as per standard banking procedures. Your kind understanding is appreciated.
                                    Verified Support
                                    Dec 27, 2019
                                    Flipkart Customer Care's response
                                    Hi, We are sorry for the trouble you had to go through about the delivery of your product(Redmi Note 7 Pro (Neptune Blue, 64 GB). As per the discussion with the team, we'd like to inform you that the seller has initiated a refund of Rs.9899/- to your credit card on[protected]. This refund will reflect within[protected] as per standard banking procedures. Your kind understanding is appreciated.
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                                      Surendra...
                                      from Chennai, Tamil Nadu
                                      Oct 21, 2019
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                                      Address: Surmandir carnival cinema Abu highway palanpur, Banaskantha, Gujarat, 385001

                                      Dear Team,
                                      This is to inform you that i had purchased 12V SMPS in last month with one year warranty but i had call your team Ms Neha he has saying this not our warranty its company warranty but you have gone to service and they are repair your product but service center not here me kindly rectify for the same a lot of proof of product.
                                      +3 photos
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