[Resolved] Flipkart — flipkart closed my account without any information

[Resolved] Flipkart — flipkart closed my account without any information

B Binay from Gurgaon, Haryana

Flipkart has closed my account associated with my email id - [protected]@yahoo.co.in without any information to me. I have not done any transaction since about one and half month from this account. I don't know why my account is closed. Returning or requesting refund for some product is as per their policy and customer satisfaction. Moreover, i have not purchased or returned any product since last one and half month... Why should my account be closed that to without providing any information to me either by email or sms. I am customer of flipkart since the days when it is selling only books... And purchased many things since these days. Is this a way to behave to a loyal customer? I need to reopen and activate my account Was this information helpful? No (0) Yes (0)
Jan 18, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Dec 12, 2017 Updated by Binay Sometime flipkart itself cancels the order without any satisfactory reason... when you have purchased products with discounted price. But when customer need to return they are starangely closing the accounts. It is very unprofessional and unethical behavior. Verified Support Dec 15, 2017 Flipkart Customer Care's response We will revert on it. Verified Support Dec 15, 2017 Flipkart Customer Care's response We had interacted with the customer informed that customers recent return request has been canceled as our systems have detected an unusually high number of returns in his purchase history. This would also mean that customer will no longer be able to login to Customers Flipkart account.
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Comments

UMESH KRISHNA SURESH BABU

from Coimbatore, Tamil Nadu

The order got automatically cancelled with no proper explanation what so ever. This should be purely considered as Breach of Contract !

Manas2012

from Delhi, Delhi

I don't know why but they have blacklisted my account and not giving me anymore festive pass. I am a regular customer and they still blacklisted me.
I had festive pass validity till 31st march still they removed it today.
Even they blacklisted my account once before for ordering two mobiles of the same model.

Gopeshwar Bhatt

from Delhi, Delhi

Sir I want to cancel my extended warranty policy providedby Flipkart as u give time duration for replacement of product as that within 10 days

Amir777

from Ernakulam, Kerala

Sir/Madam,
We purchased a tab Swipe Slate Pro on 03:12:2017(Sunday) via Flipkart Online Purchasing and we have noticed that the USB charger is not functioning.
Kindly help us out by replacing with the new working charger.
Order Number : OD[protected]

Thank you.