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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1630

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V
Vineethknr
from Mumbai, Maharashtra
Dec 29, 2017
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Website: Flipkart.com

On 28 December 2017 I ordered a mobile Redmi 5A 16GB. Its offer price was Rs 4999. The order had been placed and I had received confirmation sms notification regarding the same. But at 12:03PM the order got automatically cancelled with no proper explanation what so ever.
I requested kindly solve my problem
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    A
    Ankita Dinka Sarkar
    from Kolkata, West Bengal
    Dec 29, 2017
    Resolved
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    Resolved

    I bought moto e4 plus this year. And also bought another one too. Now one of thats sound quality is not good. Its very low. One can hardly listen to song on it even if its volume is 100%. The other one works good. Its 100% sound sounds like 10%. At first it worked good. Then suddenly it started to work like this. There's may be some problems with the speaker.
    Feb 8, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 02, 2018
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      D
      deepaksharma_pal
      from Rajkot, Gujarat
      Dec 29, 2017
      Resolved
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      Resolved

      Address: Pune, Maharashtra, 411028
      Website: flipkart-forceful-unwanted-cod-product-was-delivered-c1803244

      Hi team,

      I raised below concern and also got calls from your care but the parcel is till with me only.
      Delivery boy didn't even call the original requester post forcefully delivering the product at my address.
      I tried to update the original complaint but it's not getting updated.
      Please let me know if i need to take this some somewhere else if this forum is not able to help me here.

      Cod product (Order id: od[protected] was forcefully delivered at my address deepak sharma, b-407, navaratna exotica, behind runwal seagull, handewadi road, hadapsar, pune 411028 on 09 dec while the address mentioned on parcel was prabin sharma 4 (407) navaratna exotica, ganga village, navaratna exotica, 4 number flat 407 rom, pune 411028 in my absence to my wife who is not good neither in english nor in marathi.

      I checked in society what'sapp group but there is no person with prabin sharma's name also there was no contact number updated on parcel.

      I didn't requested for any product. Request you to please get the parcel collected and refund my 1199 rs.

      Regards,
      Deepak sharma
      Mob:[protected]
      E-mail: [protected]@yahoo.com
      Address: b-407, navaratna exotica, behind runwal seagull, handewadi road, hadapsar, pune, maharastra 411028
      Feb 14, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jan 02, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Jan 06, 2018
      Flipkart Customer Care's response
      Customer complained us stating he has received the wrong delivery of others hence denied customer that they have paid the money and collected the product, if they have not placed it then should have rejected the delivery, informed we don't take it back and closed the case from our end.
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        A
        ak5122
        from Bengaluru, Karnataka
        Dec 29, 2017
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560100
        Website: Flipkart.com

        I have ordered the mi mix 2 vide order no. Od[protected].

        In the box, i have not received the sim card tray and also i found dust
        Inside the box.

        I have opened the box in front of flipkart delivery executive, in fact, he
        Has only opened the seal of the box and we together saw the dust inside the box.

        For this reason, i am placing the return request from last 7-8 days each

        Time i am placing the return request it is getting cancelled by flipkart.

        Same reasons are been given again and again for cancelling the return
        Request and no opportunity of being heard is given to me.

        If you don't have trust on your customer based on 3 years old history then
        At least check with your e-kart delivery executive and then return the
        Phone.
        Feb 8, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jan 02, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Jan 06, 2018
        Flipkart Customer Care's response
        Customer complained stating he has not received the sim card tray and also i found dust Inside the box. Info provided to customer that our concerned team has provided the resolution email and closed the case from our end.
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          B
          Babu Ramasamy velmurugan
          from Chennai, Tamil Nadu
          Dec 29, 2017
          Resolved
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          Resolved

          Address: 641048

          My email id :[protected]@gmail.com
          Mobile number: [protected]

          And my problem is i am unable to update my password.

          Last few months my account not opening. I used my old username and password. But it was not opening.

          Then i used forgot button and then received code.

          Entered the code successfully.
          After that it was asking please set a new password.

          Then i entered new password. But it was showing "unable to update new password please retry".

          That is the problem i am facing so please solve my problem as soon as possible.
          Feb 8, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Dec 29, 2017
          Updated by Babu Ramasamy velmurugan
          Not sure why flip kart requesting my Card details for resetting the password. I suspect this to be the Forgery. I have submitted complaints in Local police to verify this portal as trusted one.
          Verified Support
          Jan 02, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Jan 08, 2018
          Flipkart Customer Care's response
          Customer raised the complaint about account in active and log in issue. We have interacted with customer and informed that account is active and issue has been resolved he agreed closing the case from our team
          My email id :manishk.[protected]@rediffmail.com

          And my problem is i am unable to update my password.

          Last few weeks my account not opening. I used my username and password. But it was not opening.

          Then i used forgot button and then received code.

          Entered the code successfully.
          After that it was asking please set a new password.

          Then i entered new password. But it was showing "unable to update new password please retry".

          That is the problem i am facing so please solve my problem as soon as possible.
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            M
            Mkmeera
            from Delhi, Delhi
            Dec 29, 2017
            Resolved
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            Resolved

            Address: 695601

            I have bought moto e4 plus mobile phone from flipkart with order id: od[protected] dated 7/12/2017. After 2 weeks o[censored]sage, the phone display was not working. As the replacement time was within 10 days of delivery, i couldnt request for replacement. When i took my phone to lenovo showroom, they informed me about software issue and they re-installed the software. But within 2 days, the phone got the same complaint. As the problem persists, i want to know whether there is any facility to replace the same as i have been a trusted customer of flipkart and this makes it dubious.
            Feb 6, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jan 02, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Jan 06, 2018
            Flipkart Customer Care's response
            Customer complained us stating she received the defective product even after visiting Authorized service center also again facing the same problem hence explained the replacement policy of 10 days and asked to visit again Authorized service center or contact brand closing the case from our end.
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              A
              Abhinand Kumar
              from Palghat, Kerala
              Dec 29, 2017
              Resolved
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              Resolved

              The ear phone i have purchased is not fitting to my ear and it starts paining within five minutes o[censored]se. There is no option for return of this ear phone or for exchange with other or for refund. On complaint to customer care they just keep repeating their policy of return. One can understand replacement policy before purchase of a product but can not know under what circumstances/ or available option under which, it can be returned until and unless one purchase the product. And once the product is purchased they say it can not be returned, then what sense this policy makes. How do you justify only those option given in the list can be a reason for return/refund. It being a design issue, so has become a wastage of my money. Please provide a hopeful solution.
              Feb 12, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jan 02, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Jan 06, 2018
              Flipkart Customer Care's response
              Issue: Did not like the product

              Spoke to customer informed that there is no defect or damage in product. you did not like the product for this reason we will not be able to take the product back as per our replacement policy. Customer said the design is not ok, ears get pained when i put the headset on, informed we can not change the design it comes from brand, since there is no defect we will not be able to take it back.

              Case closed...
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                D
                Dixit Kumar
                from Delhi, Delhi
                Dec 29, 2017
                Resolved
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                Resolved

                Address: 110067
                Website: www.flipkart.com

                Hi i have ordered a hair straightener on 18th dec. And after doing so many follow ups i have received only new dates for delivery of product first 21st then 26th dec and now 29th dec. Still i have not received the product. As i am waiting since 18th dec now they are saying please order again while i have ordered for my friend whose birthday was on 21st and i don't have any option now. I am just waiting for the product to be delivered. Please help me this time i am really frustrated from flipkart.
                Feb 6, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jan 02, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Jan 06, 2018
                Flipkart Customer Care's response
                Issue : Delay in delivery.
                Resolution : Order was cancelled due to unforeseen issue of logistics provided the information about the refund, feedback taken hence closing the case.
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                  R
                  ranguravi
                  from Hyderabad, Telangana
                  Dec 28, 2017
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh, 500013

                  I purchased 5 grm gold coin from flipkart.com, i received empty box with out gold coin in it. When i called customer care they are asking me to wait for few days will resolve issue provided 1 date later changed to some other date like wise they are postponing date from past 15 days. There is no resolution provided yet, not sure they will refund amount or not when ever i call customer care they are saying team is looking in to issue and asking me to wait..
                  Feb 14, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 02, 2018
                  Flipkart Customer Care's response
                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                  Jan 02, 2018
                  Updated by ranguravi
                  [protected]@gmail.com, order id: OD[protected]
                  Jan 02, 2018
                  Updated by ranguravi
                  ID: OD[protected]
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                    A
                    arifaryan
                    from Raha, Assam
                    Dec 28, 2017
                    Resolved
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                    Resolved

                    When i login my account on flipkart then it will show an error 'login unsuccessful login' (On pc) and 'something went wrong' (On app).and i try to reset password says unable to update password
                    Please resolve my issue as soon as possible because my flipkart pay later Due amount 556/- and due date[protected] and also tell me the reason, why my account not logged on flipkart?

                    My login details are as follow:
                    [protected]
                    email - [protected]@gmail.com
                    Jan 29, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 29, 2017
                    Flipkart Customer Care's response
                    We will revert on it.
                    0D[protected] this is the order no of Moto e4 plus that I ordered in Flipkart. It shows order placed but not showing in my orders wat do I do. Please do let me know the details of this..
                    I Want to cancel my replacement request of my order id OD[protected]
                    My package of a 26T cycle was due for today but the delivery guy refuses to come for the delivery despite not being more than 5 km away from my place and there being plenty of time left in the working day. This kind of lethargic behaviour on your side is really a turn down towards selecting flipkart for future orders.
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                      S
                      sanjeevagg
                      from Noida, Uttar Pradesh
                      Dec 28, 2017
                      Resolved
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                      Resolved

                      Yesterday on 27.12.2017 i got a message from flipcart that wishmaster will come on 28.12.2017 will come to me to pick up the subject order.
                      And today one person came to my home to pick up the order.

                      But i never ordered subject order item.

                      This is for your information and
                      Confirm from courier that this item was delivered at which address

                      Share the name and address at which order was shipped or delivered.
                      Feb 13, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 29, 2017
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Jan 02, 2018
                      Flipkart Customer Care's response
                      Spoke to customer on [protected] she said i have ordered it the person who has registered the complaint was not knowing about order and she has informed the concerned person and now customer wants to keep the product and doe snot want to return. Informed her we will cancel the return case closed...
                      Sir I am complaint about not delivery of product on expected date...sir expected date of delivery of product on 18 dec 2107 but it not delivered yet...and this third tym I am facing the problem...and u guy doesn't how important order thing for customer...
                      Dear sir, i ordered a phone though it was received by courier but he didn't called me, he came to my address and went back... Please improve your service.. Thank you
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                        A
                        Aarush D Sahu
                        from Delhi, Delhi
                        Dec 28, 2017
                        Resolved
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                        Resolved

                        Address: Aurangabad, Bihar, 824303

                        Dear sir,
                        The product ordered by me thru flipkart are being dispatched thru ecom express.
                        But, ecom express is getting delayed for delivery, even after receipt the item at branch.

                        For this, i have complained many times to branch, nabinagar aurangabad, bihar

                        Please short out my problem.

                        For kind reference, you can track my order: od[protected]
                        Feb 14, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 29, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Dec 31, 2017
                        Updated by Aarush D Sahu
                        Two days are passed, no call from flipkart is received. i think, flipkart is just manupulating to customer by doing like this. they are not able to resolve even this singlr problem
                        Verified Support
                        Jan 05, 2018
                        Flipkart Customer Care's response
                        Customer complained us for the order cancellation and also he has the issue with the delay in delivery for the remaining 3 orders hence followed up and delivered the products to customer and closed the case form our end.
                        Hi,
                        I bought lenovo k6 power 3 months back.My mobile is not charging properly. It's charging till 75% after that battery power is not increased even if the charger is plugged in.Is this happening because of charger or board issues?? how can I fix this charging issues..
                        I ordered one footwear for which payment of 830 was deducted.Later I received message as order failed and refund would be initiated.But I didn't found any order for the same in "My Orders" and not getting any response from Flipkart as well regarding refund.
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                          Y
                          yogeshbehera
                          from Barddhaman, West Bengal
                          Dec 28, 2017
                          Resolved
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                          Resolved

                          Address: 768005

                          I had ordered one mcafee internet securty for my pc for one year, order id[protected]i received one package with a cd, and a card of mckaffee to scratch to find the 25 digit activaion number. This card was for a mobile security instead of pc. So i raised a complain and on on 5th, dec.2017, i received a confirmation that it will replaced by 6th dec ref ref. No.[protected]. Nothing came, so again asked for the replacement to the representaive calling from [protected] who profusely apologized for the delay (Complain no.[protected] and conirmed that it will be resoved by 18th december. Then recd a call that it will be definitely resolved by 22nd, dec. Then again i contacted on 22nd (Compl. No.[protected]) when i was told, it will be resolved by 26th dec. Again it was shifted to 27th and again when i inquired on 28th, again with the same official profued applozy i was told it will be resolved and concerned official will contact me within 24 hrs.
                          I have nothing to say other than waiting for another 24hrs ie on 28th dec..
                          Ido not think flipkrt is so irresponsible and negligent. But this is utterly disgusting and not speak well of flipkrt. Can i hope to get the replacement by any responsible person of flipkert. Please look into this transaction seriously to avoid future complication.

                          Yogesh
                          Feb 5, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 29, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Jan 05, 2018
                          Flipkart Customer Care's response
                          Customer complained us stating he has the security key issues hence we had provided the replacement and the replacement product is delivered, issue is resolved hence closing the case from our end.
                          Name :Shiva chauhan
                          First six digit debit card no.519619
                          last four digit debit card no.7936
                          SBI BANK

                          Addres.
                          GRAM ;MAHRAJPUR
                          POST: RASRA
                          DIST :BALLIA
                          UP
                          PIN ;221712
                          MOB NO.[protected] . [protected]
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                            K
                            kishore vykuntam
                            from Patiala, Punjab
                            Dec 28, 2017
                            Resolved
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                            Resolved

                            Address: Vizianagaram, Andhra Pradesh

                            Have ordered redmi note 4 order id od[protected] wroth rs 9899/- on friday 24th sep 2017. Soon after placing the order i cancelled my order. It was mentioned that my money will be refunded to my credit card/debit card within 6 working days. My refund id is pzt[protected]nqu0303. I called up customer care and they told me that payment has been initiated and they suggested me to check bank once. I visited my bank many times but i got no refund soon after that i again called up the flipkart people and they told me that it will refund on 14, 21, 25, 26, 27 and1, 2, 3 nov...27, 28 dec 2017. Still am waiting but money not credited
                            Then i will complaint
                            Jan 29, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Dec 28, 2017
                            Updated by kishore vykuntam
                            have ordered redmi note 4 order id OD[protected] wroth Rs 9899/- on Friday 24th sep 2017. Soon after placing the order i cancelled my order. It was mentioned that my money will be refunded to my credit card/debit card within 6 working days. my refund id is PZT[protected]NQU0303. I called up customer care and they told me that payment has been initiated and they suggested me to check bank once.I visited my bank many times but i got no refund soon after that i again called up the FLIPKART people and they told me that it will refund on 14, 21, 25, 26, 27 and1, 2, 3 nov...27, 28 dec 2017.Still am waiting but money not credited
                            then i will complaint
                            Verified Support
                            Dec 29, 2017
                            Flipkart Customer Care's response
                            We will revert on it.
                            Dear,
                            I received one order today but Ear phones are not received in box.
                            Please confirm, order ID is OD[protected].
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                              D
                              Developer Devd
                              from Erattupetta, Kerala
                              Dec 28, 2017
                              Resolved
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                              Resolved

                              Address: 671315

                              Yesterday, on 27th december 207 i ordered acer nitro 5 from flipkart
                              . I got the order confirmation message with order i'd od[protected].
                              Today morning i got a message showing the product is shipped. After some time i got another message saying that your order has been cancelled as it could not be delivered after multiple attempts.
                              No one has called to my phone number or the alternative phone num. What is this?
                              This is my first time bad experience with flipkart.
                              Feb 2, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 29, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Jan 02, 2018
                              Flipkart Customer Care's response
                              We had interacted with the customer, apologized for the issue, informed due to some tech issue product got cancelled and requested customer to place a fresh order also mentioned regarding the refund, customer agreed and closing the case.
                              I booked an mi max 2 from trunet seller by flipkart and after receiving item shipped message my booking is cancelled automatically by seller but I don't want to cancel my order because I had been booked mi max 2 64gbin pinch day is in the amount of 13499 give me a fast response about my order
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                                S
                                Swagata Kashyap
                                from Kolkata, West Bengal
                                Dec 28, 2017
                                Resolved
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                                Resolved

                                Website: Flipkart

                                I returned a product which was full intact with the price tag and bill, and was supposed to receive my refund by now.. But today flipkart informs me that my refund got cancelled for some unknown reason. Now i am trying to send mail to flipkart regarding my refund but not being able to do so.. They are not responding and everytime i am trying to mail, it us showing that something is wrong, try again later. How do i get my refund back?
                                Feb 3, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 29, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Jan 01, 2018
                                Flipkart Customer Care's response
                                We had interacted with the customer as per customers complaint, initiated the refund for the customer to the alternate account details and informed the refund details and hence issue is been resolved and closing the case.
                                Hello i am facing problem in login my account in flipkart i am permanent customer whenever i try to login it could not happen due to some app issues i used to reset my password but it is also not changed due to fault so please solve my problem my email id is [protected]@gmail.com
                                Contact number:[protected]
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                                  Y
                                  from Delhi, Delhi
                                  Dec 27, 2017
                                  Resolved
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                                  Resolved

                                  please unblock my account

                                  Website: flipkart.com

                                  Sir please mera purana wala account unblock kr do mujhe ab dusra accout bna kr shoping krni pd rahi h plz sir mere pass koye aur dusra number nahi h ab mujhe apne papa ji wale number se account bnana pda h plz aap mera purana wala account unblock kr do plz

                                  Old account
                                  Email: yadav. [protected]@gmail.com
                                  Mb: [protected]
                                  New account
                                  Email: notygaurav. [protected]@gmail.com
                                  Mb: [protected]...
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                                  S
                                  sk1991
                                  from Ghatampur, Uttar Pradesh
                                  Dec 27, 2017
                                  Resolved
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                                  Resolved

                                  I will buying jacket from flipkart my order no is:od[protected] this id product will be come on 20/12/2017 but the quality of product is very bad.. I will file returned complaint of that product and the message will be come from me that product returned scheduled will be 26/12/2017 but till date no one will be come to collect this product... So kindly help me to solve this problem..

                                  My no :+91-[protected]
                                  Feb 7, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 28, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 30, 2017
                                  Flipkart Customer Care's response
                                  The customer complaint about the product quality issue. We had interacted with the customer and processed the refund and customer said I have received the refund and issue is resolved. Hence closing the complaint from our end.
                                  Worst service, booked products delevere to others. No contact and response to service. Be careful in future.
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                                    U
                                    usman sindhi
                                    from Bardoli, Gujarat
                                    Dec 27, 2017
                                    Resolved
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                                    Resolved

                                    Address: Gandhinagar, Gujarat, 382006

                                    Regarding the order :- od[protected] [incident: in[protected]]
                                    Dear
                                    You didn't resolved my problem because i need compensation due to you played with our health. Your team din't forward my issue to higher authority. I communicated with following customer support team listed as

                                    Sunil s
                                    Sajith nair
                                    Rizwan. Ahmed
                                    Farhana khan
                                    Shreyasee sarkar

                                    They daily harassed me from 26 th to 30 th nov-2017 so finally i decided to go consumer court let me know where i send notice at corporate address or postal address.

                                    I need your reply asap other wise send it one copy to sachin bansal and both office.
                                    Feb 1, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 28, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Moto x4 not working
                                    1. Fingerprint sensor
                                    2.Battery back not coming
                                    3.Mobile heating too much
                                    mobile order date : 15-12-17
                                    given deliver date : 16-12-17
                                    but delivered date :19-12-17
                                    problem 20-12-17
                                    called many times to flipkart but there is no proper response.
                                    My account was deactivated plz reactivate my account immediately
                                    332602 postal code...all product is not delver here...only sonata watch delvrd here
                                    I ordered redmi 5A today i.e. on 21.12.2017. My account debited with Rs 6999/- but order not placed. Flipkart not showing redmi 5A in order history.

                                    Please return my money back.

                                    My registered mobil no. is [protected].
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                                      J
                                      jeet daiya
                                      from Balotra, Rajasthan
                                      Dec 27, 2017
                                      Resolved
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                                      Resolved

                                      Address: Nagaur, Rajasthan, 341001

                                      I'm JITENDRA DHAIYA, I'm ordered REDMI 5A On 21 Dec.2017. They provide time for delivery till 26.dec.2017 I'm not receive product. I called customer care they say that the product will delivered me on next two Working days.On 27th dec. I'm checking product status in FLIPKART there i seen that product delivered but I'm not finding any parsal.than i called again customer care then thry say that you have to order your product . please help
                                      Jan 29, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 29, 2017
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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