Flipkart Complaints & Reviews

Dear sir/madam,

I have bought a computer machine from flip kart in sep 2017 which was not as per description. I made many complains but the only ersult was wastage of time.

I could have lodge fir for forgery but you people know very well that common man is stucked in his day today life and do not have time for all these things.

These are not ethical business practice and you are looting common man hard earned money by such unethical business practices

Hello,

I bough a phone from flipkart using 0% emi and had to cancel the order as they could not deliver the product on time. The bill of my credit card got generated before they processed the refund, and bank changed interest. Now both hdfc and flipkart are denying refunding the interest they charged.
Hdfc is saying that they have given emi amount to flipkart, but flipkart is saying they did not received any amount of emi portion.
At least one of them are definitely lying.

Can you please help me in resolving the issue.

Order id - od[protected] of pixel 2 delayed by flipkart.

The phone was ordered on 8th december with delivery promised on 15th dec. However, the product is not packed or shipped even now while the same phone is available for delivery on 18th dec if ordered today, 15th dec and through the same seller - omni tech retail.

The customer support has no answers and has no idea on how to handle the situation. The blame is put squarely on the seller who doesnt seem to have responded to flipkart's emails about the delay. The only thing they did was apologise but couldnt provide any update on the delivery date. A ticket only has been raised which will give me an update by 18th with no real update on when the phone will be delivered.

There has still been no effort made by flipkart to resolve or provide any update on this aspect. Good luck to you flipkart for your treatment to someone wanting to buy a flagship product.

I ordered following product
Gadget-wagon 13 to 46 inches 180 deg swivel 20 deg tilt for lcd, led, plasma & monitors corner full motion tv mount.
Flipkart delivered wrong product as the product doesn't have 20 degrees tilt function please deliver the correct product with tilt function. This is ledtv wall mounting fixture. Photo of delivered product is attached with this complaint. Mobile no [protected]. Name ps ravindra. Order no. Od[protected]. Delivery of wrong product one hour ago. Please acknowledge and let me know when correct product will be delivered. You can pickup the wrong product when courier comes to deliver correct product according to order.

I have ordered a poloport round black sunglass on sunday 29 th october of rs 269 but i returned it for bad quality, and it is shown in their website that they have made refund but i didn't get any refund till now to my bank account i have been also update my bank book but there is no details for transaction of refund. I complain their customer care forum many time but there is no progress.

Order no. Od[protected] google pixel2 on 7 dec
They had a bank offer saying instant discount of ₹10, 000 with all bank debit and credit cards on purschase of google pixel2
I confirmed the offer with flipkart customer care he said pay the full amount then the offer will be valid
But i didn’t receive the cash back yet
And flipkart is denying me the fact that they had such offer and saying it was on selected banks.

Order id : od[protected]

The seller delayed the order. So, i have cancelled it. (Note that i tried to contact the customer care for the possibility of a delivery, but it was useless and i got very cheap response). So, now, since it was a no cost emi payment, the bank has already charging me the interest and emi, but there is still no sign of refund.

It was stated that i will receive my refund in the bank account by 15 dec 2017 8:56am. So, far, no progress.

The seller displays that it had refunded, but in reality there in none.

Please help resolve it. I feel like i am being played a scam.

Dear flipkart team, sir i shyam chowdhury booked a mobile phone redmi 5a from [protected] phone number. Today early morning i received a delivery msg from your side that it will delivered today then after sometime i got another msg that your product was cancelled from your side which was not done by me thab i called your customers care he told me that due to bulk booking in huge amount abd seller didn't have phones to give us so the product was cancelled by seller side as yesterday 14/12/2017 around 11:45 pm but while i track my shipment it shows that my products was arrived at barrackpore hub and it was ready to delivered so if seller has no phone to shipping me then how it arrived at barrackpore hub and when it already arrived at barrackpore hub then why they cancelled it.

Sir,
I am guru from mysore, as per above subject i rechived tcl tv on[protected]. But problem is flipkart cheated customer due to mentioned wrong information and specification in website and application about led tv model no tcl l24d2900 led tv. Flipkart metioned this is full hd tv but this is not full hd this ready hd tv. When i complaint to customer care for this model due to wrong details he was telling no exchange and no refund

I'm regularly contacting from last on 27 november to flipkart but they didn't solve my case nd given time again nd again. It's been 19 days but no resolution. I'm too tired sending emails., sms nd calls in 19 days but they dont want to hear anything nd ask for more time. How much time they need i don't know... Is 19 days are not enough to solve a issue like that.
My order i. D. Is - od[protected]

I have informed as i receive the phone that it's unsealed and scratches on phone there is no charger and headfone in that still waiting to refund that i can able to order new one but your costumer service is worst as always no response till last 4 days. Check in picture no sticker of seal there when we remove seal there is some spot which always have to be there this set is used or i don't know about as regular customer don't do this

I have ordered mi a1 from flipkart on 9th dec. And before ordered i checked the
Delivery date which was showing 13th dec. Because on 14th dec. I need to present this phone to my wife.

It's very disappointing and frustrating to say that still i did not get the product and due to this my day was spoiled and i need to present something else to make my wife happy which impact my pocket.

Company providing a false offer like 30 days exchange and when you request for exchange they say exchange is not available and only refund possible. We buy products through offers provided by flipkart with discounted price but when it comes to exchange they say no because offers is over and now price is gone up. Today when i purchased other product they said i will get 15% discount on my next purchase but when tried to buy other product not got any discount. They say it’s only for some products it’s applicable which is not written as condition on app.
Company is trying to manipulate with offers and cheating people with time and mobile bill by making us to wait on calls when we call for clarification during customer care calls.
This happened within a same week and making us to think not to use these services anymore.

Sir/madam,

I had ordered a iphone x and one year buy back guarantee having order id od[protected]Total amount was rs.97099 after availing rs.5000 discount on sbi credit card) on 09 december 2017 from my flipkart id having registered mail as v. [protected]@yahoo.co.in & registered mobile no. [protected]. Delivery date given to me was 12 december 2017. It was not delivered to me on 12 dec 2017. I requested on flipkart app to call me back for clarification. I had a talk with your executive and he registered my complaint under delayed shipping and told me to wait till 14 december 2017 for resolution of my complaint. Subsequently new delivery date was given to me as 14 december 2017. But till date i. E. 15/08/2017 i had not received my iphone x. I again had a talk with ur executive on 14 december 2017. He told me that there is some issue with my order and advised me to cancel the order if not delivered by 14 december 2017 and order a new iphone x again. It is my humble submission that i will readily cancel my order if below-mentioned questions are answered satisfactorily by the flipkart's management :-

1.) is this level of customer service expected from flipkart?

2.) why i would order a new phone from flipkart if i had to cancel my first order due to non-delivery of order and bad customer service?

3.) is this not a betrayal of my trust on flipkart as approx. 1 lac of rupees were paid in advance to you without getting any product?

4.) what will happen to my money if i cancel the order as i paid rs.30000/- by way of flikart gift card and i aslo availed rs 5000/- discount on my sbi credit card for payment of rest amount? (I did not want rs.30000/- back as flipkart gift card as ther are of no use to me because i exclusively ordered gift card to buy iphone x)

5.) how i will be compensated for non-delivery of my order and parking of money with you without getting any service?

It is my kind request to look into my grievances and arrange to redress them at earnest.

Thanks & regards

Vikas bhadoria
Mob no : [protected]
E-mail: v. [protected]@yahoo.co.in

I ordered a phone which was received without charger and headphones. I place the return request mentioning same, but the pickup man denied the pickup saying the charger is not with the phone, tell me how i will provide charger while i did not received that. Please do the needful this is not first time. The worsen service you are giving. Really shameless.

Hi Team,
i m writing you this email regarding my recent order on flipkart with my id [protected]@gmail.com
Order id: OD[protected]
The order was successfull and i got confirmation at first, Then the order was cancelled automatically by flipkart. i have read conditions for an order to be cancelled by flipkart is if its ordered more than 1 product of the same item then it may get cancelled. but this was a single order and i needed this mobile phone as i have to gift it to my father as he is moving to a different address away from me and its really embaracing moment for me as this order has been cancelled by you. i have not ordered this product for selling but for my personal use. as a resolution i really require this handset as its liked by my father and if i dont get this product i will have to discontinue using flipkart and raise this towards my frinds and family about my worst experience with filpkart. expecting a reply as quick as possible. my alternate contact on which i will be available is [protected]. expecting a quick response asap.

I brought a headset (Motorola pulse max headset with mic - black color) with 1 year warranty from flipkart. But the left side of headset's audio is not working.
I would like to replace my headset with new one in same model and color. And i can't able to claim my warranty from near by motorola service center (Pondicherry)
My product details:
Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Damage date:[protected]

This is to inform you that i ordered for a spicebun back cover for samsung galaxy c9 pro and when i received it i found that it was broken on 3rd dec 2017. I raised a replacement request but it got cancelled without any intimation. Since then i have been calling up the customer care and asking for a replacement, i even get an assurance everytime that it will not be cancelled this time but it happens again. Every time i call up the customer care i am being told that they will make sure that the request is not cancelled but nothing is done. They are also not providing me a refund and i am just stuck in the middle. On top of that i get an email saying that please order another cover as the request has again been cancelled. Please let me know who is going to pay for the new cover. I am really disheartened by flipkart.

I am nitu biswas, my order id no =od[protected], i placed my order at 1st dec 8.15 pm and then approved the order and it will be seen that the item will be delivered at 8th dec expected but not received. Order delay upto 14 th dec. And i got a mail 13 th december please cancel the order. Its my first order to flipkart but the company does not provide me the item correct time. I am fully unsatisfied to flipkart.

I've booked mia1 on[protected] paid through credit card on offer @11699 from truenet commerce (Seller) and it should be delivered on[protected] but till now it is not even packed and it is showing as seller is processing your order i've called customer care many times but they are not solving the problem

On[protected] i booked same mobile mia1 from same seller @13999 and kept cash on delivery and the product is shipped same day and they attempted to deliver the product today i. E on[protected]

This clearly shows that flipkart is not delivering the products to the customers who booked in offer period and through discount sale and making customers to cancel

This shows that they are giving offers but not delivering the product so that they can sell the product @ 13999 after that offer period

Flipkart — the master minds in cheating