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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1630

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L
Leo Johnson Maliackal
from Bengaluru, Karnataka
Dec 13, 2017
Resolved
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Resolved

Address: Ernakulam, Kerala

I havnt received the flipkart order. But i have got the mail and message saying that the item is delivered. I had ordered for a nokia 3 mobile handset. Yesterday i got a call saying its out for delivery. But i was not in place and postponded the delivery to today. Evening i received message saying the product is delivered. I have already made the payment through online itself
+2 photos
Jan 23, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 17, 2017
Flipkart Customer Care's response
Issue: Wrong status updated regarding order delivery

Resolution: We had interacted with the customer, apologized and asked regarding order delivery. He informed that order has been delivered. Hence, closing the complaint.
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    A
    Athira Satheesh
    from Bengaluru, Karnataka
    Dec 13, 2017
    Resolved
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    Resolved

    I am athira. S
    I ordered for a casotec back cover for moto c plus - order no
    Od[protected] and i got sm other cover for moto e4 plus. So i gave a
    Request for refund. But my request is still being processed. I hope u will
    Consider it. So please at least replace it if you cant refund it because
    Its of no use. Its the first time i bought a product from flipkart myself.
    If this is how you provide your services, then i dont think this would
    Encourage anyone to purchase from flipkart again. I was so excited to get
    My back cover but when i opened the courier i was so disappointed. Again i
    Am requesting you to please take it to consideration.
    Actually its not fair to make a customer request for something that is your
    Mistake.
    Thank you...
    Jan 29, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 15, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Dec 17, 2017
    Flipkart Customer Care's response
    Issue: Different product received

    Resolution: We had interacted with the customer, apologized and as per her return request provided the refund for the product after product pickup. Hence, closing the complaint.
    I have order for helmet.
    Helmet order I'd:TX[protected]

    Already paid the amount. Please give status ... Order not approved . kindly approved the order and dispatch the material please give me feed back
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      P
      Prakash Gokhe
      from Dhamtari, Chhattisgarh
      Dec 13, 2017
      Resolved
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      Resolved

      Website: Flipkart.com

      I have booked redmi note 4 twice and both booking has been cancelle by flipkart. Both booking was prepaid using credit card. Till date i have not get refund.
      Your company getting payment against booked product and using money in business but not delivering the product. Why are booking accepted. This is a fraud by flipcart. Should i have to go consumer forum?
      Jan 26, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 15, 2017
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
      My order ID OD[protected] was booked on 7th dec 2017 and todays date is 12th dec 2017.it was expected to delever on 9th dec 2017, but still it doesent.its keep on postponing the dates.

      many bookings are cancelled by flipkart - Comment #2946988 - Image #0
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        R
        Reddychakri
        from Hyderabad, Telangana
        Dec 13, 2017
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh, 500073
        Website: Www.flipkart.com

        Dec 3rd i received my mi max 2 mobile. That is a not good in battery, signal and hanging. I raised a complaint on 5th december. Some flipkart executive said with in 2days your problem will resolve like ha said. Still i facing the same same problem. He send fake technician he don't know anything even how to see the problem also. I am asking if you resolve the problem ok otherwise i want my refund. The policy is there with in 10 days refund or replacement options. But he said no option is there. Please resolve my issue
        I am facing battery and signal issues and hanging
        +1 photos
        Jan 24, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Dec 13, 2017
        Updated by Reddychakri
        Always signal shows low and call not receiving on that time
        Verified Support
        Dec 15, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 17, 2017
        Flipkart Customer Care's response
        Issue: Defective product

        Resolution: We had interacted with the customer, apologized and provided the refund after product pickup. Hence, closing the complaint.
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          S
          Susheel Kasab
          from Bhusawal, Maharashtra
          Dec 13, 2017
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          Happened same to me, ordered product on 7th december it was supposed to be delivered by 13th december. Still not packed,
          I tried to get flipkart support, they told me they will get resolution in 48hours, means 2 days waiting : (

          I am sensing this was prebooking of mi a1. They do not have stock in hands hence the delay.

          Earlier we were able to search for import data on zauba.com but now they assemble it in india so no way to know how much stock they are short to start the delivery : (

          Most of the orders will get cancelled, i have made full payment of[protected] price + sbi credit card discount 10%), if all of other customer with same issue has already made the payment then

          Consider 1000 (Min) orders;
          12000 (Avg price) * 1000 customers = 1.2crore amount is held by seller. Annual interest of 4.89 lakh (4%)
          Means seller has already earned 10000+ rupees (For 1 week) as interest without doing nothing..

          Nice move seller,, hope u deliver our products as promised and do not cancel the order..
          Dec 14, 2017
          Updated by Susheel Kasab
          Product has been shipped yesterday finally after i tweeted to Sachin Bansal (Flipkart CEO).. fingers crossed will be recording product unboxing, just in case as many people faced faulty product issue..
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            I
            ikki
            from Hyderabad, Telangana
            Dec 13, 2017
            Resolved
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            Resolved

            Address: Bangalore, Karnataka
            Website: www.flipkart.com

            Ordered lyf 4005 flame 6 battery 15 days back still not received the product heavy delay in delivery time very disappointed with flipkart for not keeping up their word of delivery time this will be the last product i am buying from this 3rd class online shopping and my humble request to flipkart that please don't let any customer to write a complaint regarding silly things lyk late in delivery time and all plz resolve the problem of delay in delivery timings
            Jan 22, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 15, 2017
            Flipkart Customer Care's response
            We will revert on it.
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              R
              Rajat Purwar
              from Chennai, Tamil Nadu
              Dec 13, 2017
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              I have ordered a mi a1 on 7th dec, expected delivery date of my mobile was on 11th dec. But my order has been not packed yet. And as i gone through many reviews, i have also noticed that they have sold the defective product. What about the false promises made by both flipkart and true net commerce.
              And the responses given by flipkart were worst. Didn't expect such a worst response from flipkart.
              +2 photos
              I ordered my phone 8th expected delivery on 13th but I still didn't get the product, and flipkart assured to delivery on promptly...
              I have ordered mi a1 at 8/12/17 and delivary is at 13/12/17 but in my status the mobile is still not packed
              I think this is same compalint as given by other customers who ordered mi A1 mobile.i too was victim for this worst service by truenet commerce and flipkart.
              i really don't know why they are neglecting this issue.
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                K
                Kasula Praveenkumar
                from Hyderabad, Telangana
                Dec 13, 2017
                Resolved
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                Resolved

                Address: 500089

                Order id: od[protected], product name: ac
                Ordered in the month f march and cancelled on same day but when i checked my credit card bill still emi is getting deducted and neither my bank icici is helping me nor flipcart. What i need to who is the correct person to contact.
                When i called icici i spoke to rep and he is telling need to check with flip cart and flip cart is telling check with your bank. Please some one help me on this.
                Jan 17, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 15, 2017
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Dec 17, 2017
                Flipkart Customer Care's response
                Issue: EMI is deducting after cancellation of order

                Resolution: We had interacted with the customer, apologised and informed that we've refunded the amount. For EMI closure requested him contact bank. Hence, closing the complaint.
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                  D
                  Deepa Nayne
                  from Bengaluru, Karnataka
                  Dec 13, 2017
                  Resolved
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                  Resolved

                  Address: 500089
                  Website: flipkart.com

                  Hello team,

                  I have ordered the ac om march28th 2017 and cancelled it immediately with the order id od[protected] which is 30, 990/- and the amount got converted into emi for 24 months which is monthy 1797/-.
                  The amount is deducting every month after i cancelled the product.

                  How come you deduct the money every month from my cc account after cancelling the product. I want the refund or the product and which i am not going to pay any single paise for the rest emi's.

                  I am going to file a police case on the flipkart if am not going to hear from you people immediately and my contact number is [protected] and [protected]..
                  Jan 25, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Dec 13, 2017
                  Updated by Deepa Nayne
                  Seller : omnitech retail
                  Incident ID: IN[protected] On or before 16th Dec'17
                  Rep Name is Priyanka
                  Verified Support
                  Dec 15, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
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                    R
                    Rahul38000
                    from Mumbai, Maharashtra
                    Dec 13, 2017
                    Resolved
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                    Resolved

                    Address: 123029
                    Website: flipkart.com

                    Hi i am rahul yadav and i bought one shoes from flipkart with order id: od[protected], and i written 5-6 emails to flipkart and called teh custmore support 10 times, and everytime they tell me that they will provide the solution in 24 hours, and i am not getting any call or email in response from 2 weeks and exchange time is about to over, and i explained to custmore care also, but still no one is giving the positive response.
                    Jan 21, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 15, 2017
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Dec 21, 2017
                    Flipkart Customer Care's response
                    We would like to inform you that your request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
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                      V
                      vardhaman narasagoudar
                      from Bhubaneshwar, Odisha
                      Dec 13, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560032
                      Website: www.flipkart.com

                      I had ordered an sigma with order details
                      Sigma 70 - 300 mm f4-5.6 dg macro for sony digital slr lens (Black).
                      Orderid=od[protected]&orderitemid=[protected]

                      As mentioned in the image there needs to be free lense cleaning kit. That was not shipped to me. I have been trying to follow up to send the missing part. But in vain. No one is responding to my query.
                      May 23, 2018
                      Complaint marked as Resolved 
                      As a compensation Flipkart has added Rs 500 Gift card.
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 15, 2017
                      Flipkart Customer Care's response
                      We will revert on it.
                      Dec 20, 2017
                      Updated by vardhaman narasagoudar
                      As a compensation Flipkart has added Rs 500 Gift card.
                      Verified Support
                      Dec 20, 2017
                      Flipkart Customer Care's response
                      Complaint : customer complained product delivered without adding camera lens cleaning kit,

                      Solution : Interacted with the customer conveyed the apology for the inconvenience caused, communicated to the customer Rs:500 compensation given hence closing the case
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                        P
                        PRATYUSH UDAY
                        from Mumbai, Maharashtra
                        Dec 13, 2017
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400095
                        Website: Flipkart

                        My order was suppose to reach me on 11th of december and still i haven’t recieved my product. Are you people so not capable of delivering the product at the right time and place. This is the 4th time i am facing the same problem. And this is the last time i am using the # app. Shame on you guys. You take your customers very lightly and so irresponsible towards them. You don’t understand the emotions and sentiments of your customers and also the urgency and need of your customers
                        Worst app

                        Thanks
                        Pratyush uday
                        [protected]@gmail.com
                        Jan 20, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 15, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 20, 2017
                        Flipkart Customer Care's response
                        We have interacted with customer, As order has been delayed due to courier unforeseen reason and delivery delayed. Informed feedback note. Hence, closing form our end.
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                          A
                          abdulrabbani
                          from Bengaluru, Karnataka
                          Dec 13, 2017
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                          Address: Bangalore, Karnataka, 560068
                          Website: www.flipkart.in

                          Promised delivery date of order was 8th dec, still part not even packed and processed.
                          Today is 13th dec, still no information about the same. Now it is showing as order's delivery date is 15th dec.
                          It is annoying. It is my first worst experience with online shopping. It is not only about my order but about promising service for which we are paying.
                          Same here bro...
                          Please retweet my tweet with your orderid so Xiaomi will consider Amazon over flipkart as amazon have better customer support and quick deliveries
                          https://twitter.com/susheelkasab/status/[protected]
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                            N
                            Nibin Narayanan
                            from Bargarh, Odisha
                            Dec 13, 2017
                            Resolved
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                            Resolved

                            Address: Kozhikode, Kerala, 673016
                            Website: www.flipkart.com

                            I ordered a pixel 2 on dec 7 by paying 39500 by credit card. This is not yet dispatched by the seller.

                            The same seller - omnitechretail, continues to sell the same item on flipkart mentioning two days delivery at my pincode. So its not a case of product availability.

                            Flipkart has not given any reasons for the delay even after my repeated emails.
                            Jan 22, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 15, 2017
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Dec 21, 2017
                            Flipkart Customer Care's response
                            Customer raised a complaint for delivery delay. We interacted with the customer apologies for the delay and customer confirmed that due to delay in delivery he cancelled the order and he placed a new order which is delivered hence closing the complaint from our end.
                            +1. I too ordered Pixel 2 last week. If I check the "Track order" option, its showing no progress. Even its not packaged by now and the expected date of shipping is 15th!
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                              M
                              minu jony
                              from Bengaluru, Karnataka
                              Dec 13, 2017
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                              Address: Kottayam, Kerala, 686631
                              Website: Flipkart

                              The order is placed for mi a1 via flipkart done on 7 th dec. The cover i order at the same time is delivered (2 days prior), which i have no use now.
                              The order shows 'processing' all time. No change or updates is not given. The customer care reply is vague.
                              I have paid full amount. It is not the money i want it is the product in time. I expected delivery earlier so that i can make use of functions which my earlier phone doesn't have. The trouble caused by delay causing to loose my money.
                              Seller name is truenet commerce. And i am a victim
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                                A
                                ashifa1
                                from Mumbai, Maharashtra
                                Dec 13, 2017
                                Resolved
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                                Resolved

                                Address: 400009
                                Website: www.flipkart.com

                                Order from - flipkart internet priv bangalore kar

                                Ordered a samsung 32"full hd tv from"flipkart internet priv bangalore kar" on 25/11/2017 got it installed on 29/11/2017.

                                It started giving issues with screen since, it went off couple of times and i was concerned since, it was an expensive product. It looked fake. I contacted flipkart who promised that, it will be picked up for a refund (Also showed on the app that, return approved). Soon after that, i noticed they rejected the return. I than, again called flipkart so, i was informed do not worry it will be picked since, we're here to cover you as merchant who shipped you rejected the return but, we as a brand knows how to take care of our customers.

                                Till date, this is not resolved. They had sent a engineer from samsung today at my home to check. I did tell him about the screen problem. Guess what, i was told its a feature of it??. How can a screen be shut - sounds fishy. He than, asked me to speak to flipkart for a refund.

                                I have been calling flipkart more than 3-4 times everyday but, now it seems like they're just ignoring the issue and forcing me to keep the unit = (Please help
                                Jan 22, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Dec 13, 2017
                                Updated by ashifa1
                                Return ID #[protected].

                                In today's world also people like merchant like to fool around with their customer's to earn extra $. no impressed at all. please arrange for a pick up ASAP.
                                Dec 13, 2017
                                Updated by ashifa1
                                Please arrange a pickup for FULL refund at your earliest. I feel cheated ordering online specially from a brand like flipkart- not trustworthy anymore.
                                Verified Support
                                Dec 15, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  B
                                  bbabu96
                                  from Ernakulam, Kerala
                                  Dec 13, 2017
                                  Resolved
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                                  Resolved

                                  Address: Kottayam, Kerala, 686507
                                  Website: www.flipkart.com

                                  I have a complaint about the xiaomi mi in ear earphones sold by flipkart for rs 599. The product seems to be duplicate, since the original mi product come with a kevlar cable and looks more steady and has good build quality. The earphones sold by flipkart has none of the above feautures. I have ordered the product recently and received the duplicate one. I had been no refund option. My flipkart product id was od[protected]. I look forward for an immediate solution to this issue
                                  +1 photos
                                  Jan 24, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 15, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 21, 2017
                                  Flipkart Customer Care's response
                                  We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@ch.ajce.in, if you want us to reopen the case, kindly revert on the same mail.
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                                    R
                                    ramesh sina
                                    from Bengaluru, Karnataka
                                    Dec 13, 2017
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                                    Like many others i too am facing same issue. Placed order on 8th it was supposed to be delivered today i. E 12th dec 2017. But the product is still in processing. Called flipkart two days in a row got the generic response. Filed complaint against the seller. And flipkart said it will resolve the issue by 14th dec... Let's see what happens. There must be a solid reason behind this i guess.
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                                      A
                                      Ad1tya
                                      from Betma, Madhya Pradesh
                                      Dec 12, 2017
                                      Resolved
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                                      Resolved

                                      I ordered a asus i7 laptop on 8th dec 2017 and today i. E. 12th dec 2017 they said it is cancelled without my concern. This action taken by them wasted my time and money as well. This was very unfair of them. If something is not done regarding this then customers will get reduced. I just want to say that, the same order must be set on the track with same price and same delivery address. Or else i am going to register a complaint in consumer forum for this action by flipkart.
                                      Jan 27, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 16, 2017
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        A
                                        Abhranil Paul
                                        from Kolkata, West Bengal
                                        Dec 12, 2017
                                        Resolved
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                                        Resolved

                                        Address: 700153

                                        I tried to place a order tonight and i was redirected to the login screen. I entered my login details but it showed "login unsuccessful. Retry in a minute". I tried using my desktop but the same problem arose.
                                        I am using flipkart since last 4years or so and this is the first time this kind of thing is happening. Kindly help me access my account as soon as possible.

                                        Abhranil paul
                                        [protected] (Registered mobile number)
                                        [protected] (Alternate contact number)
                                        [protected]@gmail com (Registered email id)
                                        +1 photos
                                        Jan 28, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 15, 2017
                                        Flipkart Customer Care's response
                                        We will revert on it.
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