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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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Flipkart reviews & complaints page 1634

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L
lovelash
from Haridwar, Uttarakhand
Dec 23, 2017
Resolved
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Sir,
I ordered two pendrives which were in an offer of buy one get one free which was delivered on[protected]. But at the time of delivery it came out to be one only which directly means frauding. So, there is a kind request to return this and repay my full money back. Capacity of the pendrives was 32gb, company hp. Here are my full details name - lovelash arya, delivery address-h. No-1781 sector -6, near dav school, bahadurgarh (Jhajjar) haryana.
Please reply on the given e-mail id. - [protected]@gmail.com
Feb 20, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 25, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jan 14, 2018
Flipkart Customer Care's response
We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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    D
    drsameena
    from Bengaluru, Karnataka
    Dec 23, 2017
    Resolved
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    Resolved

    Address: Bellary, Karnataka, 583103
    Website: flipkart

    I ordered for...
    Meizu m5 flip cover
    Meizu m5 temperred glass
    Gluco meter with strips and machine.

    ... I tried for online transaction for 1204/-
    Around 10.22am and 10.23am got cancelled again tried on 11.30am and it succeed.
    I got confirmation massage from hdfc bank online transaction payment for flipkart* but there is no confirmation from flipkart and no massage.
    Jan 25, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 25, 2017
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
    Dec 25, 2017
    Updated by drsameena
    My flipkart accounts no.[protected]
    Dec 25, 2017
    Updated by drsameena
    I spoke to flipkart customer support they have asked me to wait till 27 december .within 27 decmber 2017 they will resolve the case.

    Thank you
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      A
      arijit barua
      from Delhi, Delhi
      Dec 23, 2017
      Resolved
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      Resolved

      I am having a harrowing experience with flipkart. I ordered a dining table which was delivered broken. Then i asked for a replacement which even after 15 days they have been unable to provide. They have given me 4 different dates for replacement and on each occasion nobody turns up. Then i call flipkart and they they tell me sorry will be delivered in another date. And the worst part is i have to leave office early because of the commitment of flipkart to deliver at a particular time and nobody turns uo.
      I am going to escalte this at the highest level across corporate forums as well
      Feb 3, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 25, 2017
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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        A
        Allwyn John
        from Morena, Madhya Pradesh
        Dec 23, 2017
        Resolved
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        Resolved

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        Order id : od[protected]
        Ordered the google pixel 2 smartphone on the morning of 8th of december. Original price - 61000, flat discount - 11001, additional discount of 10000 for all debit and credit cards which brings down the total price to 39999, which is solely the reason i purchased it instantly. The delivery was promised (Flipkart assured product) on 16th december. But i immediately noticed that using my debit card did not avail the offer and i had to pay rs 49999 which is rs 10000 more. So i called the help centre, they acknowledged the issue and asked for 48 hours to investigate the matter. I was promised that the team handling the issue would contact me back in the said period. After waiting for 2 agonising days, i called them only to find out they had done nothing and needed 48 hours more. Keeping my calm, i let them have the additional time, only to find a message later asking an extension for 24 hours. After calling them after the waiting period, it was the same story all over again. Each time the agent would apologise, ask me the entire story, said he or she was noting down the entire complaint (Even though they could see in the system that it was the same initial complaint that had been placed days ago and was unresolved), put me on hold (Upto 6 or 7 minutes) and ask for additional time or give false guarantees to fix the problem by next day. Even asking for their superior and talking to the manager was in vain. After about eight calls and one week of worrying, there has been no trace of that rs 10000. They even asked for a last 24 hours when i said i'd take this to the consumer court and nothing, there was no difference in the outcome.
        I posted it once before, and they conveniently marked the complaint as resolved (Because they delivered my phone) all i received was a phone call asking me the details and there has been no word since the last 4 days.
        I am going to pursue this matter legally, since there seems to be no change in their attitude. Before that i will make sure this issue is made public on my facebook, twitter and instagram accounts. If flipkart thinks their customers are fools, this is the last it is happening. I'll toil day and night to make it as viral as possible, until they would regret ignoring their customers. You've already lost all your potential customers in my immediate circle, but no i'm not done. Anyone who even vaguely knows me will know of this, they'll stay with me on this, from the internet to the court.
        Be ready to prepare a cheque for that 10000, my lawyer's charges as well as whatever amount i can lawfully ask for.
        Thanking you, very much sincerely
        Allwyn
        Feb 3, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 25, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 28, 2017
        Flipkart Customer Care's response
        We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
        Dec 30, 2017
        Updated by Allwyn John
        Change the email of correspondence to [protected]@gmail.com. Flipkart is unable to perform even simple actions like sending OTP to change an email ID. That's a new low .
        Problem has been resolved after 26 days
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          N
          N.Chandran
          Dec 23, 2017
          Resolved
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          Resolved

          Address: Palakkad, Kerala, 679521

          Dear sir/madam

          Today morning it was shocking to read your email, also it was quite surprising that my order was not delivered, well i want to bring in your kind notice follow below mention point
          01 all the other order reference number od[protected] od[protected] was delivered on time by the same courier guy, that time my wife was little doubt about the delivery guy with his posture expecting the tips for the delivered item as mention above
          02 the courier guy never called up yesterday to my wife about the delivery also he should have try to call but nor he did nor attempt.
          03 when last week only he delivered my order number od[protected] with correct procedure than why this time he did not call up

          This is shows how the flipkart customer been take care and moreover it was kitchen hold item wife was expecting with lots of happiness

          Well for your information i used my international credit card to make the payment i have to suffer and loose the exchange rate which i lost already (With hope the amount will be credited in my account)

          Over all i have lost total hope on flip kart, really got disturb and disappointed with flipkart and courier service
          Gentle man/ladies please take action on the same i do not want your reply stating that we are sorry for the in-convince caused etc etc... But i need solution... Concrete one

          If the action is not taken i have to put in social media twitter face book whtsapp imo viber with the details

          Sorry iam not threatening but understand the customer side too how emotional my wife had for not getting her requested item

          Thanks and regards
          N. Chandran
          Housekeeping manager
          Elite hotels & facility management
          Manama
          Kingdom of bahrain
          Mobile +[protected]
          Feb 5, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 25, 2017
          Flipkart Customer Care's response
          We will revert on it.
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            N
            Nitin Kumar Veludandi
            from Hyderabad, Telangana
            Dec 23, 2017
            Resolved
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            Address: Hyderabad, Andhra Pradesh, 500003

            I had ordered a product on 15th dec the delivery was on 21st december but i dint received the order and they again they said it is miss routed in the same city and again they said it will be delivered on 23rd december. Today i had contacted them now they r telling that it has issues with logistics transactions issues it will be delivered on 28 december. I want to know where is my product both flipkart and is playing with customers.
            Jan 30, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 25, 2017
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 30, 2017
            Flipkart Customer Care's response
            Customer raised a complaint because the product was not delivered. We interacted with the customer and he confirmed that product delivered to him hence closing the complaint from our end.
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              K
              Krishna K Dubey
              from Amritsar, Punjab
              Dec 23, 2017
              Resolved
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              Resolved

              Address: Bangalore, Karnataka
              Website: www.flipkart.com

              Dear sir,
              I have still waiting for my refund of amount inr30155.00 for failed transaction on flipkart app on 09/12/2017. Transaction id for failed transaction is pzt[protected]p0901. I have also contact with support team but they continuing extend the time for resolution of refund.
              Please look into the matter on high priority and resolve asap.

              Regards,
              Krishna dubey
              M-[protected]
              Jan 25, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 25, 2017
              Flipkart Customer Care's response
              We will revert on it.
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                K
                Kaushik Mazumder
                from Jorhat, Assam
                Dec 23, 2017
                Resolved
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                Resolved

                Address: 797112

                Please refer to my order no od[protected]. I had ordered a redmi note 4 phone, it's backcover and it's tempered glass on 13 dec. On 16 dec i checked my flipkart app and found that the items redmi 4 and backcover have been cancelled by me. On contacting flipkart, i was told that the seller has cancelled the items citing bill order, ie i have ordered more than one no of items, which is an absolute lie. Today i checked the app and found that the items had reached my city and returned on 21 dec. If such was the case they could have delivered me the items. Or should i make it that flipkart thinks that i cannot afford a phone like that. Whatever is the issue, i would request you to take the strictest possible action against the seller and all those involved in processing/ cancelling the order without even informing me.
                Feb 5, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 25, 2017
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Dec 30, 2017
                Flipkart Customer Care's response
                Customer raised a complaint for order cancellation, we interacted with the customer apologies for the cancellation and informed order was cancelled because of incomplete address customer told previously in same address the order were delivered. We apologies for the cancellation again and informed to place a fresh order but customer told he already purchase a product from outside hence closing the complaint from our end.
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                  M
                  maniiverma
                  from Pundri, Haryana
                  Dec 23, 2017
                  Resolved
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                  Resolved

                  Address: Sirsa, Haryana
                  Website: Flipkart

                  My account was blocked because flipkart say that i was illegally use the term and condition of flipkart. I have 2250 rs.in my account. I want to reopen it.. Please helpe me regarding this. I want access only for 3-4 days if flipkart allow. I want only to use my money to purchase some items. Please reopen my account. My account mobile number is [protected]
                  Jan 31, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 25, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 26, 2017
                  Flipkart Customer Care's response
                  We had informed customer that his account is blocked and he will not be able to use it. We had also informed that as the amount available in Flipkart wallet was provided by us as gift vouchers, we will not be able to provide it to him. Hence, closing the complaint.
                  Dec 27, 2017
                  Updated by maniiverma
                  I want to use that money..please reopen it for few days
                  When you will revert on my issue?
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                    S
                    sumit kataria
                    from Delhi, Delhi
                    Dec 23, 2017
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                    Website: flipkart

                    Placed order on 21 dec 2017 through flipkart for mi 5a which should be delivered today 23 dec as per the commitment date. But current status showing it is cancelled my product automatically without any information now showing my product is ready for packing but suddenly message me your product cancelled by retailer i am very shocked & i have purchased this mobile through credit card emi & bank charged extra (4999) than actually price of phone complain raised with flipkart also but they are also not resolve my problem.
                    Current status is cancelled, it is very bed service by flipkart or truenet retailer service
                    I have got a better than issue on my mind A1 I want to exchange it please help
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                      J
                      Jemis patel
                      Dec 23, 2017
                      Resolved
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                      Resolved

                      Address: Anand, Gujarat, 388120
                      Website: Flipkart

                      They have block my flip kart acount, i have have 300 rs in flip kart wallet, and they have block my account without informing, i want to, i want to use my 300 rs from those account to buy product for personal use, i have already email flip kart more than 4. Time, and they have reply defaul you can not order, they even not replying, and there customer service are not provide any kind of help
                      Plz help me
                      Jan 29, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 25, 2017
                      Flipkart Customer Care's response
                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                        S
                        siddharth kandeya
                        from Darwha, Maharashtra
                        Dec 22, 2017
                        Resolved
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                        Resolved

                        Hello sir,
                        I purchased vivo v3 last year dated 12/10/2016 and i didn't get invoice of the product automatically,
                        I forget my account from where i have ordered this product,
                        So please mail me the invoice of the product i m mentioning below:
                        Email id: [protected]@gmail.com
                        Order id: od[protected]
                        Order date: 06/10/2016
                        Imei: [protected], [protected]
                        Feb 1, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 25, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 26, 2017
                        Flipkart Customer Care's response
                        Issue: Required Invoice copy

                        Resolution: We have interacted customer and sent the invoice copy. He confirmed that he has received. hence closing the complaint.
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                          K
                          Krishna Tejan P
                          from Vadodara, Gujarat
                          Dec 22, 2017
                          Resolved
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                          Resolved

                          Address: 530016
                          Website: Flipkart

                          Flipkart peoples are cheating by giving the wrong details of delivery. They are giving wrong delivery dates.. Always product is reaching after 2 days of estimated delivery date. This is the second time they are cheating me. I ordered a mobile in flipkart.. It needs to deliver on or before 22nd dec. I waited up to evening and i called to flipkart helpline number. Now they are telling it was miss routed in the city it will take 2days to deliver you. Actually i bought mobile to give gift on my brother's bday. Because of flipkart fake details evening got spoiled.
                          Jan 26, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 25, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Dec 26, 2017
                          Flipkart Customer Care's response
                          We have interacted with customer, customer told issue has been solved as order has been delivered. Hence, closing form our end.
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                            B
                            Babu Sunil Kumar
                            from Samastipur, Bihar
                            Dec 22, 2017
                            Resolved
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                            Resolved

                            Address: Deoghar, Jharkhand, 814112

                            Dear sir,
                            I am sunil kumar from deoghar jharkhand. I have ordered one samsung on 5 mobile on sunday 17/12/17 and i received my order vide order i'd od[protected] in the name of sunil kumar. But invoice copy didn't receive alongwith mobile on dated 22/12/17

                            Please send the same to my e mail id

                            Sunilkr. [protected]@gmail.com
                            Rgds: sunil kumar

                            #[protected].
                            Feb 7, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Dec 22, 2017
                            Updated by Babu Sunil Kumar
                            Required invoice copy
                            Verified Support
                            Dec 25, 2017
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Dec 28, 2017
                            Flipkart Customer Care's response
                            We have interacted with customer, customer told issue has been solved as invoice has been received. Hence, closing form our end.
                            I ordered a dress and paid it online dated 16 December, now I can't find my order in 'my orders'. looks like they debited from my account and didn't take the order.
                            They did not send any mail or text message regarding the order.
                            I buy the motoe4plus its not working properly it as high heating issue the battery 5౦౦౦ is cheated me the battery capacity is only 3600 I check it handing issue and many so please exchange with motog5plus please response for this so help me from this
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                              E
                              Eswaran ppm
                              from Mumbai, Maharashtra
                              Dec 22, 2017
                              Resolved
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                              Resolved

                              Address: 560034
                              Website: www.flipkart.com

                              Actually, i bought a lenovo brand mobile at the worth of rupees 11, 069 on 23-nov-2017 in flipkart. Then i was often getting some problems continuously, so i replaced and got a new device but i am getting the same problems on that device and spoke with some flipkart customer care people and they said we will accept your request for refund but they are cheating me and no response from them. They are blunting something. So could you please take action immediately and give a justice.
                              Feb 17, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 25, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Dec 26, 2017
                              Flipkart Customer Care's response
                              We would like to inform you that our service engineer has confirmed that the issue has been resolved in your handset. Hence, closing the complaint from our side.
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                                A
                                ajay5003
                                from Ahmedabad, Gujarat
                                Dec 22, 2017
                                Resolved
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                                Resolved

                                Address: Ahmedabad, Gujarat

                                On dec 15th, flipkart offered seagate external hard disk (2 tb capacity) in just 2999/- plus 10% discount on payment from hdfc credit/debit card.
                                Based on that offered i booked 2 qty. Of external hard disk in 2699/[protected]% additional discout). And flipkart had accepted my order (Under order no od[protected] but one day before delivery date they cancelled my order and gave me reason that "sorry, due to an unforeseen issue, the seller had to cancel your order for... With order id od[protected]. Please check your email for more details.
                                Thereafter i sent many email regarding same but customer supporting team not gave me proper solution.
                                Jan 30, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 25, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Dec 30, 2017
                                Flipkart Customer Care's response
                                Customer raised a complaint for order cancellation. We interacted with the customer and informed him that order was cancelled from the seller side hence closing the complaint from our end.
                                Yesterday i purchase labtop from flipkart & that time 2 offer on it and now they not provide me offer and it still reflect in my account that i have offer on this order.
                                I registered lenova mobile on 12.12. Expected delivery 0n 22.12. There's no call from ekart couriers. Status on web address mismatch. When there is phone no why made call. 22 .12 morning 8.00 am status on web product returned on 1.23 pm . Without any efforts.
                                Sir i had not receive bill for delivery on December 3.so plz kindly sent my bill on my given account address.
                                Thanking you
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                                  V
                                  Vikas Kadyan
                                  from Gurgaon, Haryana
                                  Dec 22, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi
                                  Website: Flipkart

                                  Maine sports shoes order kiye the jo deliver ho. Gye hain lakin unka size alag h or product bhi alag h jo maine order kiye the wo nhi h but company same h. Fir maine is regarding return request daali to return request accept nhi hoti or account bhi block ho gya. Maine iske regarding bhut bar call or email kiya customer support me lakin koi reply nhi aya. Kindly short out it.
                                  Jan 30, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 25, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 30, 2017
                                  Flipkart Customer Care's response
                                  Customer raised a complaint because he received different product. We interacted with the customer apologies for the inconvenience caused and taken the refund request. Product picked up and informed customer refund will reflect in his account by 4th January hence closing the complaint from our end.
                                  It is really disgusting that I am trying to buy a product but whenever I am trying to place an order it asks me to sign in and later says I am already logged in.

                                  I[censored] don't have a product please stop harassing customer atleast.
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                                    R
                                    rathishgnair
                                    from Bengaluru, Karnataka
                                    Dec 22, 2017
                                    Resolved
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                                    Resolved

                                    Address: Jalna, Maharashtra, 431203

                                    I have ordered an aux cable combo with order id od[protected] dated thu, dec 7th '17 5:14 pm. But till date i received the item damaged and one part missing from the package, i have raised the issue to flipkart and i received the message that my issue will be resolved before 22nd dc 2017, it is almost 22nd dec 2017 afternoon, and i did not got even a call from flipkart and logistics are behaving rudely. It is supposed that they have already replaced my product from package with a damaged one.
                                    Jan 25, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 25, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    I did not received any resolution for my complaint and even one phone call from concerened
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                                      rockerraw
                                      from Dehra Dun, Uttarakhand
                                      Dec 21, 2017
                                      Resolved
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                                      Resolved

                                      Address: Lucknow, Uttar Pradesh, 226010
                                      Website: [email protected]

                                      I ordered a Oppo f3 plus 6gb ram 64 rom, with exchange of lenovo A6000 phone i got offer discount on it about 6690 rupee and on hdfc credit card payment about 1500 rupee on dated 15th December 2017 during your offer days. my ORDER DETAILS
                                      Order ID-OD[protected] item)
                                      Order Date-Fri, Dec 15th '17 5:29 PM
                                      Total Amount-₹14, 900 through Credit card.
                                      so my order come to delhi but after 17 December 2017 i found my order get cancelled by seller as i inquired by customer care
                                      i do my order by mobile number [protected] & email id. is [protected]@gmail.com

                                      so i request to send my order at my offer prize.
                                      Jan 26, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 25, 2017
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Dec 26, 2017
                                      Flipkart Customer Care's response
                                      Issue: Order cancelled

                                      Resolution: We have apologized and informed customer that his order was cancelled by the seller as they can only fulfill orders for a limited quantity of this item. Hence, closing complaint
                                      Wrong product deliver for me please exchange my prodeuct. Your customers care no not response. Your service is very bad and I m very disappointed
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                                        Koti369
                                        from Vijayawada, Andhra Pradesh
                                        Dec 21, 2017
                                        Resolved
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                                        We have bought a lemax2 mobile phone. It is not working properly regarding calls and data. We can't do outgoing calls from the beginning. Whenever we turn-on data netspeed is not crossing 1kbps. We are not at all satisfied with your product. Please try to contact us as it has 6 month warranty. Invoice no. Is faari[protected] and bill dt : 23/9/17. So please try to give a replacement for your product
                                        Jan 22, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 22, 2017
                                        Flipkart Customer Care's response
                                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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