Flipkart Complaints & Reviews

Hello,

Flipkart delivered a product (Aquire large pvc vinyl sticker's) which was worth of inr 198 on 14th dev 2017 and collected money from me. When i went home and open pack, intrestingly 1) it doesn't contains 2 items which was suppose to deliver
2) and the product in the pack is not the one which was ordered by me. When i checked the return policy the items is not in the list.

Aggreed for that but the thing is i'm not retuning the product which was ordered by me. If they don't deliver the correct product without return policy what i need to do now?
Since the product was of no return policy, i had submitted the return request with flipkart through customer care toll free no immediately. Initially they promised that someone from backend team will contact me within 24-48 hours, that did not happen till now despite calling and talking to 10 diff customer care executives and 2 escalation managers!! Almost everyone given false promise and were shedding crocodiles tears, but no genuine help given. God alone knows the reason!
I need your help in returning the wrongly received product and given a proper product.

Regards,
Chand

Od[protected], i ordered a google pixel 2 (Kinda blue, 64 gb) on 8th dec. And was promised to get it by 14th dec. I did the payment on 8th using a debit card. I have not yet received my order and on raising a request my order was postponed by 6 more days to 20th dec. But on flipkart a new order is available for delivery on 18 dec. And if costumer pays rs.70 then to be delivered on 15 dec. Yet flipkart does not promise me to deliver my order by tomorrow when it has the stock and exceeds the date to 20th. Costumer must receive a good compensation for the inconvenience and the mental harassment caused.

I bought handset/wk74270/mi by ur invoice no. Fabba[protected] dt:[protected]. Hardly 3 months over, the battery of my phone is getting charged only 10% and then it stop charging. There is a problem with the back spacer also, as the back spacer donot respond many times. I am very much disappointed with the service of this mobile. Now you are requested to replace this mobile with the new one. As i m facing very difficulty. Kindly take the action urgently.

My name is mahesh birwadkar, i booked philips 2.1 multimedia speaker system on rs.2999/- on dtd. 8.12.2017 & expected delivery is on dtd. 11.12.2017 to 12.12.2017, which was mentioned on your site in detailed, yesterday flipkart mentioned on site, my order was delayed. But today dtd. 14.12.2017, flipkart mentioned on site that the order is cancelled by me. This is totally ridiculous, first think, i had never cancelled my order but now in your flipkart site it is showing "shipment cancelled by you" kindly send me confirmation when and at what time i had cancelled the above order?.

This is totally false statement published by your people if you not able to deliver this product to me then why you getting faulty statement in site. This is very shameful for you. Kindly refund my money along with penalty as soon as possible with immediate effect of rs. 5000.00. Otherwise legal action in consumer court will be taken by me.

Best regards

I'm regularly contacting from last 2 months to flipkart but they didn't solve my case nd given time again nd again. It's been 2 months but no resolution. I'm too tired sending emails., sms nd calls in 2 months but they dont want to hea anything nd ask for more time. How much time they need i don't know... Is 2 months are not enough to solve a issue like that.
My order i. D. Is[protected]

I complained in consumer helpline. No. Is -540409

So it's my humble request solve my issue nd given a positive ans. Otherwise i'll take some legal action in future. Thank you.

We have order one mobile smart phone Moto G5 Plus Lunar grey dated 08.12.2017.But not yet received still date. The Ekart delivery
boy said over phone, your shipment to be received at my place only and also not able to deliver to your booking address.And he said if any deviation to complaint Ekart office at Chittoor.So please take necessary steps
to deliver my shipment as early as possible. This is the second time we have complained to Flipkart. Please avoid the in future.

I had ordered hp envy laptop (Order id
Od[protected] from flipkart and i got delivery on 8th december. On the delivery day itself i found laptop screen faulty and raised complaint for replacement. The above laptop's terms and conditions says 10 days replacement policy is applicable. Flipkart arranged technician visit on 10th december which didn't happened. When i reached to them on 10th december, their executive mentioned that your product is auto approved and new laptop will be delivered on 13th december. When i called them again on 12th evening for the status of the shipment, they raised complaint for delay in technician visit, i am following up with customer support and i am not getting proper answers from them.

Regards

Sachin thombare

Mail id :sachin. [protected]@gmail.com

Replacement product and technician visit delay...

I am sudalai muthu customs supt. I bought one acer brand gaming laptop predator for around rs. 65000 in the name of my son rama lakshman on the offer day ends on 9.12.17. But the laptop was delivered to us by ekart logistics in a very worst packing condition that is the laptop box was merely wrapped with pvc bubble sheet on only one side and not even covered the whole box when questioned the delivery boy replied that the product is received in a condition of outer box totally in a damaged condition. So they removed the same and wrapped this packing. It is not expected such a worst delivery from flipkart.com. We afraid of the laptop quality inside the box received. Kindly depute responsible person from flipkart to open the worst packing received. We expect that this thing doesn't happen to anybody in future. Attached photos of the worst packing received from flipkart through ekart logistics

I got a defective piece and raised a replacement request but still not getting any resolution and one of your executive schedule a call for today but i didn't get any call and i tried to reach you in your toll free number but just getting a feedback that i will get a call after 15 minutes and then no one called me.
I got frustrated and have been following you from more than last 20 days.
Now if i don't get any resolution then i am gonna raise a complain in consumer court against flipcart

Dear sir,
I umesh singh kushwaha purchase a reebok shoes od no.[protected] on dt 15.10.2017 approx. Rs 7221 (Mrp 12999) by flipkart but recieved a reebok shoes mrp 2999 with diffrent style and colour so i contact flipkart customer care and tell about my issue they say for return request, after many time wait no one come for reverse pick up and automatic cancell reverse pick up 2/3 times.
After many time contact with customer care then they courier guy come and pickup my product but next day return to me my product & saying it is not match with flipkart description and tell me kindly talk and update issue flipkart customer care.
When i re-contact with customer care then say - we update to courier & now pick up compelet no issue but after re-pick up and cancell my pick up after reach on office... Till time my parcell put courier office w/o refund/replacement after copleted approx. 2 month.
Also my account suspended which is i can't login...

Kindly look into this do needfull.. I want refund/re-placement as soon as possible.

Regards,
Umesh
[protected]

Dear sir, my self vinay Shukla from satna m. p. I have purchased one smart phone that is oppo f3 plus gold 64 price is 22990.from flipkart on 08.12.2017. I get deliver this product on 12.12.2017. When I open this box I got only mobile phone, accessories is not inside like headphone and charger not in box. I have compliant this issue to flipkart customer care number he agree my problem and give resolution that by flipkart giving me 1100 rs in flipkart wallet to purchase charger and headphone from flipkart website I have requested him that issue a replacement regarding this issue but flipkart denied my request and then when I check flipkart website to buy same model charger so I didn't find original charger in website all charger and headphone is different local company and only 10days replacement warranty. I have enclosed bill for better detail. Please help me flipkart cheated a customer and they denied my all request.

Order Id - OD[protected]

I have order the mobile lenova K5 note worth of Rs 10499. On 7th received once i'm charging my mobile 100 without any usage charge with in few min is reducing automatically. im not satisfied this product and your service.. Already this issue i have esclated to your customer care Manager Mr Adthiya who is Bangalore.. There is no use for the same.

Kindly take the Request to return my product and return my amount.

Since im using your service last 5 years.. but this time you people is cheating like anything.. do the necessary action immediately.

Regadrs
Avinash
[protected]

My order id is - od[protected]
2nd order is is - od[protected]
3rd order id is-od[protected]
Ye order id 5 products ki hai.. Hi flipkart return ni kr rha hai.. Id block lga k order deliver krwa rhe hai.. Or return ni krwa rhe hai.. Solve my problem.. I'want my money back today or tomorrow.. Solve my problem. They have to inform me 1st blocking my id.. If they r blocking my id then they have to cancel my order also.. Y they not do that.. Product deliver krwa diya.. Pasand ni hai return bhi to kro.. Plzz humble requesting take back ur product refund my money till tommorrw. Otherwise i have to complain anywhere else..

I have ordered a redmi mi a1 mobile from flipkart on 9th dec 2017 and paid for the same through credit card. The product should be delivered on or before 16th dec 2017. But still now the product is not yet packed and it is still in placed condition only (In the order status). Truenet commerce is the one who delivers it and i could read many reviews about it which states the same problem regarding the delivery of the same mobile mi a1 (Their mobiles have not been delivered even after the delivery date is over). This makes me feel about my delivery. Flipkart is known for its speedy delivery and satisfying its cutomers, i believe till date. Will it reprove it by delivering my product within 16th dec???

Flipkart has automatically cancelled my oder, they did not inform me before cancillation. Even if amount has been already deducted from my account, they are going to return my amount in 8 days. They are takeing 8 days to refund my amount, the what about my 8 days? I am also unable to login my flipkart account, this product is also out of stock.. I just want that my product must be delivered on scheduled date.. Flipkart is unable to resolve my problem, when i had contact to customer care.. My order no-od[protected]

This is for your kind information that i recently i ordered a pen but the product i had received is non branded and defected. When i requested it for return and replacement, no action has been taken till now. Kindly resolve my issue at the earliest. Kindly provide me the product which i had ordered or return my money.
I shall be thankful to you.

My order id is od[protected]

My product was aptron bg-2014 multifunctional pen.

Hi, i have ordered mi a1 on 7th of dec 2017, the delivery date was before 11th dec 2017. But whenever i was trying track my order it's showing only ordered. Then i contacted flipkart customer care on 11th dec 2017 and raise a issue regarding this, they told it will be resolved within 12th evening 5.30 pm. But on 12th evening i got another message saying they need another 24 hours to resolve it. Finally today 13th december at 8.12 pm it got packed. Worst service from the seller, i request flipkart not to allow these kind of sellers who won't delivery product on time. Till now i had good feeling on flipkart now i need to think and shift to other online services.

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem
My mobile number is [protected]

I ordered mi a1 on 7th dec. The delivery date was 12th dec, they extended again to 15 th dec. I have called flipkart customer care 6 times, but same reply. We have filed a complaint against seller and your order will be delivered soon. They told it will be resolved by 13th dec. But without resolving they sent me a message saying that your problem is resolved and again i called them they extended it to 16th dec. I am just going down on flipkart. Please flipkart deliver it as soon as possible.

Mobile has some display issues, customer care people are not providing information properly to return the product, and for replacement they will do what they think, i requested for kannada lang but from 10 days i am not getting call in kannada lang, mobile has issues like display blinking, blank display, heating, i requesting for replacement from 7 days nothing they are doing. I[censored] doesn't replace this mobile i will raise a complaint in consumer court