| Address: Mumbai City, Maharashtra |
I had ordered a pixel 2 on 8th december 2017 during the big billion sales from 7-9 th december 2017.
As per advertised offer, the pixel 2 was listed at 61, 000 and flipkart offered a flat 11, 001 on the listed price.
Additionally, the offer said an instant discount of inr 10, 000 will be available if you purchase through debit card or credit card (As per t&c).
I have purchased the same but i did not receive any instant cash back discount of 10, 000 from the bank. Moreover, i spoke to the customer care before purchasing the phone and they told i would get the cash back.
However, its been 4 days and i have not received any cash back, moreover when i contacted the customer service, an individual name mr. Atis denied any cash back offer on pixel 2. The customer care people think we are fools.
It is all over the net and there are numerous articles mentioned that the google pixel 2 starts from 39, 999 after flat discount of 11, 001 and further discount of 10, 000 when u purchase through card.
Also, please train your staff, they are not aware of any offers. They were mentioning me current offers on the phone. They are unable to understand any questions.
My order id is od[protected].
Thanks,
Rohan
Jan 25, 2018
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2017
Flipkart Customer Care's response We will revert on it.
Verified Support
Dec 21, 2017
Flipkart Customer Care's response Customer raised a complaint because he didn't received the cashback amount. We interacted with the customer and provided the cashback amount hence closing the complaint from our end.
I had festive pass validity till 31st march still they removed it today.
Even they blacklisted my account once before for ordering two mobiles of the same model.
We purchased a tab Swipe Slate Pro on 03:12:2017(Sunday) via Flipkart Online Purchasing and we have noticed that the USB charger is not functioning.
Kindly help us out by replacing with the new working charger.
Order Number : OD[protected]
Thank you.