Flipkart Complaints & Reviews

Recently I ordered oppo f5 mobile phone OrderId OD[protected] against exchange of my old phone but ekart is denying exchange due to a spot mark on the screen which is not a defect. As per ur terms and conditions screen should not have any defect in terms of scratch, breakage or dent which is not applicable in my case. I have fully read ur terms and conditions for exchange where nothing is mentioned on the the spot mark. Even I have cleared the quality checks of exchange which is there at the time of order. Moreover it is also clearly mentioned that for a product to be applicable for exchange it should be in good working condition and I am already using this old phone till now. Pls resolve my issue ASAP as I have been your customer since many years and never faced such pathetic experience till date. Looking forward to hear from you in a positive note so that I don't have enough to escalate further. Attaching phone photos for your reference. thanks PRADEESH [protected]

I ordered 1 iphone x on 9th december with promised delivery on 13th december. I made full payment of rs.97, 000/-. Today after repeated calls to your customer care number, they simply extended the delivery date to 15th december???

The order number is: od[protected].

I am extreme disappointed and expect you to give me a suitable discount if the delivery date is delayed.

I had purchased micromax tv 1year back from flipkart with 1yr warranty + 2 years.. But after 1year tv is not in working condition... I had contacted flipkart people for d above problem... Flipkart people say u people have to register in mircomax company bla bla bla bla... Dey talk abt terms and conditions for d problem.. Instead of providing d solution to d problem dey try to escape with # terms and conditions... Cheaters.. I ll never purchase any items from now on and never recommend anyone in my life...

Please note that today i received a ceramic vase of 16.5cm in height but the height of this vase shown on flipkart app is 16.5inch which is 40cm. Now i want refund as the size of the product is less than half, but the only option is replacement for this product. This is cheating and i want you to resolve this issue as soon as possible.

Order i'd is od[protected]

Placed order on 9 dec 17 through flipkart for mi a1 which should be delivered today 13 dec as per the commitment date. But current status showing it is not packed yet. Complain raised with flipkart also but they are also not sure about the current status or when it will actual deliver.
Not sure, it is delayed by flipkart or truenet for such a poor service.

This was the message and after taking the request you cancelled it after 2 days. This is 2 nd time that flipkart are cancelling my return request. The mobile which i have received was not working properly and after. Technician visit the mobile is hanged and not working at all. Will never buy from flipkart next time they make people fool. And the senior customer mrs. Neha is so rude that she doesnt know how to talk to customer, i said i will compain she told me u can complain its ur wish. Worst services from flipkart nowadays better to close it. Technician visit for panasonic p77 (White, 16 gb) with order id od[protected] has been scheduled with our authorized partner jeeves consumer services private limited. Your service request number for the same is 7l10-27013flpkrt-4340072 and will be done by thursday, dec 14, 2017.
Updated by akshuk1, dec 13, 2017
You people have looted me by giving a faulty mobile which is now dead

I havnt received the flipkart order. But i have got the mail and message saying that the item is delivered. I had ordered for a nokia 3 mobile handset. Yesterday i got a call saying its out for delivery. But i was not in place and postponded the delivery to today. Evening i received message saying the product is delivered. I have already made the payment through online itself

I am athira. S
I ordered for a casotec back cover for moto c plus - order no
Od[protected] and i got sm other cover for moto e4 plus. So i gave a
Request for refund. But my request is still being processed. I hope u will
Consider it. So please at least replace it if you cant refund it because
Its of no use. Its the first time i bought a product from flipkart myself.
If this is how you provide your services, then i dont think this would
Encourage anyone to purchase from flipkart again. I was so excited to get
My back cover but when i opened the courier i was so disappointed. Again i
Am requesting you to please take it to consideration.
Actually its not fair to make a customer request for something that is your
Mistake.
Thank you...

I have booked redmi note 4 twice and both booking has been cancelle by flipkart. Both booking was prepaid using credit card. Till date i have not get refund.
Your company getting payment against booked product and using money in business but not delivering the product. Why are booking accepted. This is a fraud by flipcart. Should i have to go consumer forum?

Dec 3rd i received my mi max 2 mobile. That is a not good in battery, signal and hanging. I raised a complaint on 5th december. Some flipkart executive said with in 2days your problem will resolve like ha said. Still i facing the same same problem. He send fake technician he don't know anything even how to see the problem also. I am asking if you resolve the problem ok otherwise i want my refund. The policy is there with in 10 days refund or replacement options. But he said no option is there. Please resolve my issue
I am facing battery and signal issues and hanging

Happened same to me, ordered product on 7th december it was supposed to be delivered by 13th december. Still not packed,
I tried to get flipkart support, they told me they will get resolution in 48hours, means 2 days waiting : (

I am sensing this was prebooking of mi a1. They do not have stock in hands hence the delay.

Earlier we were able to search for import data on zauba.com but now they assemble it in india so no way to know how much stock they are short to start the delivery : (

Most of the orders will get cancelled, i have made full payment of[protected] price + sbi credit card discount 10%), if all of other customer with same issue has already made the payment then

Consider 1000 (Min) orders;
12000 (Avg price) * 1000 customers = 1.2crore amount is held by seller. Annual interest of 4.89 lakh (4%)
Means seller has already earned 10000+ rupees (For 1 week) as interest without doing nothing..

Nice move seller,, hope u deliver our products as promised and do not cancel the order..

Ordered lyf 4005 flame 6 battery 15 days back still not received the product heavy delay in delivery time very disappointed with flipkart for not keeping up their word of delivery time this will be the last product i am buying from this 3rd class online shopping and my humble request to flipkart that please don't let any customer to write a complaint regarding silly things lyk late in delivery time and all plz resolve the problem of delay in delivery timings

I have ordered a mi a1 on 7th dec, expected delivery date of my mobile was on 11th dec. But my order has been not packed yet. And as i gone through many reviews, i have also noticed that they have sold the defective product. What about the false promises made by both flipkart and true net commerce.
And the responses given by flipkart were worst. Didn't expect such a worst response from flipkart.

Order id: od[protected], product name: ac
Ordered in the month f march and cancelled on same day but when i checked my credit card bill still emi is getting deducted and neither my bank icici is helping me nor flipcart. What i need to who is the correct person to contact.
When i called icici i spoke to rep and he is telling need to check with flip cart and flip cart is telling check with your bank. Please some one help me on this.

Hello team,

I have ordered the ac om march28th 2017 and cancelled it immediately with the order id od[protected] which is 30, 990/- and the amount got converted into emi for 24 months which is monthy 1797/-.
The amount is deducting every month after i cancelled the product.

How come you deduct the money every month from my cc account after cancelling the product. I want the refund or the product and which i am not going to pay any single paise for the rest emi's.

I am going to file a police case on the flipkart if am not going to hear from you people immediately and my contact number is [protected] and [protected]..

Hi i am rahul yadav and i bought one shoes from flipkart with order id: od[protected], and i written 5-6 emails to flipkart and called teh custmore support 10 times, and everytime they tell me that they will provide the solution in 24 hours, and i am not getting any call or email in response from 2 weeks and exchange time is about to over, and i explained to custmore care also, but still no one is giving the positive response.

I had ordered an sigma with order details
Sigma 70 - 300 mm f4-5.6 dg macro for sony digital slr lens (Black).
Orderid=od[protected]&orderitemid=[protected]

As mentioned in the image there needs to be free lense cleaning kit. That was not shipped to me. I have been trying to follow up to send the missing part. But in vain. No one is responding to my query.

My order was suppose to reach me on 11th of december and still i haven’t recieved my product. Are you people so not capable of delivering the product at the right time and place. This is the 4th time i am facing the same problem. And this is the last time i am using the # app. Shame on you guys. You take your customers very lightly and so irresponsible towards them. You don’t understand the emotions and sentiments of your customers and also the urgency and need of your customers
Worst app

Thanks
Pratyush uday
[protected]@gmail.com

Promised delivery date of order was 8th dec, still part not even packed and processed.
Today is 13th dec, still no information about the same. Now it is showing as order's delivery date is 15th dec.
It is annoying. It is my first worst experience with online shopping. It is not only about my order but about promising service for which we are paying.

I ordered a pixel 2 on dec 7 by paying 39500 by credit card. This is not yet dispatched by the seller.

The same seller - omnitechretail, continues to sell the same item on flipkart mentioning two days delivery at my pincode. So its not a case of product availability.

Flipkart has not given any reasons for the delay even after my repeated emails.