Flipkart Complaints & Reviews

I will buy a handset on flipcart on11.01.2018 i have received a delivery sucessfull massage on 14.01.2018 but i am received handset that time thats why i am contact with corriour service after some time they will call me and say your phone delivered to another person and they will force me to accept phone without pouch, delivery boy sell my handset without informing me...

Respected sir/madam
I placed an order through www.flipkart.com. my order ID- OD[protected] After receivd my parcel I saw there was no product inside the box only a warrenty card. Then I placed a return and refund request but flipkart cancelled the request.After cancelled my return request again i placed 3 times return request but every time flipkart cancelled it . I have registered a complain to Flipkart but support team telling that it was rejected and we cant help you because we thoroughly check everything so we cant help. Rs 7500 i have paid for titan watch why should i lie?
Flipkart cheat the customer. Flipkart gives me a warrenty card worth Rs 7500.
kindly help me its a big amount and for motherswear i dont recieved my watch please help its a big amount.
From- Maharshi Jena
Registered mobile no [protected]
Maharshi.[protected]@gmail.com

My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my email ID . It is not connected with phone number and when I enters the email . And password he saw me "Account is inactive contact the customer support to reactivate it"
Pl solve this problem

I have received 72*60*5 mattress instead of 78*60*5 mattress vide order no
Od[protected]. I have requested for return vide return id id[protected].

They arranged technical visit, but that was not happen sofar and they did not take the pickup.
It is requested to arrage to pickup the mattress early. If any transportation charges are needed the same will be paid at pickup location or you can deduct the amount while making the refund.
Thanks,
T. V. Krishna rao

This was my first purchase through flipkart and it turned to be a big mistake. I ordered 1 sandisk cruser blade 64 gb pendrive which i recieved via order no od[protected] on 17-12-17. On 18 i had to go out for vacation and i took it along so that i could transfer my memories in it but to my surprise it was a defective pc sent by the supplier. Kindly look into the matter and get it resolved.

I have ordered a mi phone through "flipkart" with order no od[protected]. On the day of delivery delivery person called me and said that your order had been canceled. When i checked my account it showed that the product is delivered to my friend but it is not delivered to my any friend. I called the delivery person again and he abuse with me and warned me not to call again on that no. So please help me to get my product

I ordered mi a1 from flipkart and when it was bought it was working ok for 2 days and later when i was trying to update the software it is not being updated and 3.5mm jack is not being able to be inserted in the phone i request a replacement and they made a technical visit but they are just cancelling my technical visit by giving lame reasons that my phone is not reachable and all bull #, i tried contacting the technician but his phone is unreachable. Do help me out with my problem, and if necessary i would file a case against flipkart to loot customer.

I have ordered a sofaset and it resembles completely different from the picture. It is looking like a gunny bag with jute filled and is very hard too. Request you to replace the product or return the money back and i am very disappointed with the product delivered by flipkart. The product is damaged and want for the immediate cash to be returned back to my account

Hi,

I placed an order in flipkart (Od[protected] item)

Order date
Tue, jan 2nd '18 11:35 am

Total amount
₹1, 669 through net banking on address

My address where it got delivered-
Rita roy
Flat no 101, f block, peerless prantik sonarpur, opposite of future engineering college west bengal, kolkata - 700150, west bengal kolkata, opposite of future engineering college kolkata - 700150, west bengal
Phone[protected]

Product name
Hawkins futura hard anodized dfp lid kadhai 5 l

The description was written non stick but they provided me the sticky one, i am trying to replace the product from last 20 days and everytime i am giving replacement request, the seller cancels my order and when i am calling the flipkart they are saying they don not have refund policy and we cannot do anythng as that is seller policy, only you have to wait for the replacement.

My money is stuck with flipkart and seller is cheating while not giving the product and flipkart is saying that we cannot do anything, please help.

Shreya
[protected]

Hi, I purchased 2 loreal professional xtenso shampoos which are delivered on 21st Sep, 17. I had earlier stocks so i finished them first and opened one bottle few days back.
These shampoos are completely fake and duplicate. The smell, the texture are completely different and worst. Shampoo is like jelly and not mixing in hand, it is not cleaning hair, rather it made my hair very bad and i had hair loss. I have 2 full bottles left, i dont want to use them again.
This made me lose my faith on Flipkart. Rather than giving discount they can sell genuine products. I am sure to get discount people will not go for a fake product. This is not at all acceptable and did not expect it from such a big brand.

Invoice of order - OD[protected]

I want my money back. I request Flipkart to refund my money. Otherwise i am not using Flipkart again and many of my connections would be alerted about this gross cheating.

I ordered a mobile fon on 5th jan and it was promised to be delivered latest by 11 jan. It wasn't delivered tilll 13th and then i contacted flipkart but in vain. Neither the junior (Indore) nor senior (Bangalore) representatives were able to solve my query. They had no information of wishmaster and continuously said we are working on it.. Till today i haven't got my mobile.
I want these fraudsters to be compensated for their act of giving me stress and acting irresponsibly.

I have ordered a kingsize cot from flipkart where in the details section recommended mattress size is written as 80 (Length)*72 (Width). Hence i ordered a mattress from flipkart, which is of size 80*72. After it got delivered, we have tested and seems it does not fit to the cot.

Hence i have requested the flipkart customer care to help me in returning the mattress. After repeated call from my side, i got a call from peps mattress team. They asked me to send few pics thru whatsapp, after one day i got a reply saying the mattress can not be replaceable

They deny because the mattress not a standard size. And i updated this to flipkart team. Today one of flipkart service guy saying flipkart is not responsible. I have invested money more than 30k.

After repeated contact to flipkart, i am only getting dates nothing much. It is already more than 20 days... They have been giving false promise to fix the issue.

Flipkart has blocked my account without giving any prior information or warning. And because of which i m not able to create a refund request for my last 6 products costing rs 5500.
The reason behind blocking my account was so many number of return request generated from my side. The reason i generated so many return request was, that i wasnt satisfied by the quality of product or rather i should say all of them were duplicate products..
And according to the flipkart policy i can return the product within 30 days if i m not satisfied by the quality of product..
Even if there was any issue with my account rather than closing my return request they could have closed the orders from my account. But these people tricked me and have taken away my 5500 rs.. My complaint number is
In[protected]... Please suggest me how to file a case against them

I have ordered a moto g5s mobile phone and instead of that, i have received a soap for rs12, 000. Its been 1 month now, flipkart is only giving me dates but not resolving the issue. I have tried emailing them but they never respond to my emails. When i call them and ask what is the progress they told me to wait and say that they are working on this case and will provide me the solution as soon as possible. But now its been more than one month but i haven't got the solution yet. My order id is od[protected].

We ordered samsung 6.5 kg washing machine from flipkart on 07 jan 2018 which is delivered on 09 jan 2018. The product was fully damaged. The outside box itself broken which is hide using cello tape. The delivery person must knew this demage but he delivered. We raised a return request within 10 mins when the order got delivered and we wait for more than 5dyas, still no service was provided by flipkart. We called sevaral times to flipkart customer care but they didn't give proper response. They just said that their tech person will visit the product but no one is come. We skipped our pongal bus ticket due to this and wait for the tech person visit. I am totally depressed. Flipkart dindt value our money. My product order id is od[protected].

I have ordered a mobile and returned it
After i received confirmation from the company now the company is saying that they will not refund my money as promised and saying the case is closed it's been more than 30 days that i am following up with company now company says they will not return
They say that they are not helpful and repeat the same dialogue
Attached a confirmation mail copy of the company wer they said they will return the money to my account

I have purchased water purifier carrier brand through flipkart, as the technician from carrier said the purifier doesnt suit my water, so return the product.. I ask for return option, but flipkart saying only replacement option is there and not the return policy. Am much embarrassed in flipkart.. Raised many tickets regarding this issue.. But no proper response from them. Please dont shop in flipkart. Worst experience

Order id : od[protected]
Order date : fri, jan 5th '18 9:40 am

Item has been shipped. Delhivery cod[protected]
Fri, 12th jan
11:18 am
Piravom_hosptljn_d (Kerala)
Dc changed from kunnathund_pringla_d (Kerala) to cochin_chtrpuza_d (Kerala)
Fri, 12th jan
10:54 am
Piravom_hosptljn_d (Kerala)
Dc changed from kunnathund_pringla_d (Kerala) to cochin_chtrpuza_d (Kerala)
Fri, 12th jan
10:52 am
Piravom_hosptljn_d (Kerala)
Dc changed from kunnathund_pringla_d (Kerala) to cochin_chtrpuza_d (Kerala)
Fri, 12th jan
5:03 am
Aluva_peedika_h (Kerala)
Dc changed from kunnathund_pringla_d (Kerala) to cochin_chtrpuza_d (Kerala)
Thu, 11th jan
10:21 am
Aluva_peedika_h (Kerala)
Dc changed from kunnathund_pringla_d (Kerala) to cochin_chtrpuza_d (Kerala)
Thu, 11th jan
9:20 am
Kunnathund_pringla_d (Kerala)
Dc changed from kunnathund_pringla_d (Kerala) to cochin_chtrpuza_d (Kerala)
Wed, 10th jan
5:59 pm
Kunnathund_pringla_d (Kerala)
Dc changed from kunnathund_pringla_d (Kerala) to cochin_chtrpuza_d (Kerala)
Tue, 9th jan
8:40 pm
Kunnathund_pringla_d (Kerala)
Dc changed from kunnathund_pringla_d (Kerala) to cochin_chtrpuza_d (Kerala)
Tue, 9th jan
9:23 am
Kunnathund_pringla_d (Kerala)
Consignment recieved
Tue, 9th jan
9:10 am
Kunnathund_pringla_d (Kerala)
Consignment recieved
Tue, 9th jan
8:51 am
Kunnathund_pringla_d (Kerala)
Consignment recieved
Tue, 9th jan
3:31 am
Aluva_peedika_h (Kerala)
Consignment recieved
Mon, 8th jan
4:48 pm
Aluva_peedika_h (Kerala)
Consignment recieved
Mon, 8th jan
3:48 pm
Aluva_peedika_h (Kerala)
Consignment recieved
Mon, 8th jan
11:05 am
Aluva_peedika_h (Kerala)
Consignment recieved
Sun, 7th jan
6:18 pm
Bengaluru_bomsndra_hb (Karnataka)
Consignment recieved
Sun, 7th jan
12:16 pm
Bengaluru_bomsndra_hb (Karnataka)
Consignment recieved
Sun, 7th jan
10:10 am
Bangalore_nelmngla_h (Karnataka)
Consignment recieved
Sun, 7th jan
7:09 am
Bangalore_nelmngla_h (Karnataka)
Consignment recieved
Sat, 6th jan
5:38 pm
Hyd_hub (Telangana)
Consignment recieved
Sat, 6th jan
4:09 pm
Hyd_hub (Telangana)
Consignment recieved
Sat, 6th jan
12:23 pm
Hyd_hub (Telangana)
Consignment recieved
Sat, 6th jan
11:50 am
Hyderabad_katedan_pc (Telangana)
Consignment recieved
Sat, 6th jan
11:49 am
Hyderabad_katedan_pc (Telangana)
Consignment recieved
Sat, 6th jan
11:33 am
Hyderabad_katedan_pc (Telangana)
Shipment received
Sat, 6th jan
5:07 am
Hyderabad_katedan_pc (Telangana)
Shipment received
Sat, 6th jan
5:03 am
Sat, 6th jan
12:48 am
Hyderabad_katedan_pc (Telangana)
Manifest uploaded
Fri, 12th jan
11:18 am
Piravom_hosptljn_d (Kerala)
Dc changed from kunnathund_pringla_d (Kerala) to cochin_chtrpuza_d (Kerala)
Fri, 12th jan
10:54 am
Piravom_hosptljn_d (Kerala)
Dc changed from kunnathund_pringla_d (Kerala) to cochin_chtrpuza_d (Kerala)
Fri, 12th jan
10:52 am
Piravom_hosptljn_d (Kerala)
Dc changed from kunnathund_pringla_d (Kerala) to cochin_chtrpuza_d (Kerala)
Fri, 12th jan
5:03 am
Aluva_peedika_h (Kerala)
Dc changed from kunnathund_pringla_d (Kerala) to cochin_chtrpuza_d (Kerala)

Delivery expected by fri, jan 12th '18. Not yet delivered nor didn't get a further update on this. Even customer care executive who answered the call has not helped in sorting it out.

I'm writing this complaint with great disappointment. Today i ordered am dell inspiron 5577 rs.69990 which i got at rs.59990. Now i got a message saying the order is cancelled. This is the second time worst experience with flipkart.
First time i ordered an acer nitro and it was canceljed by flipkart. Then i waited for another offer and today i ordered dell. Flipkart has tested my limits and i'm thinking about filing a complaint against flipkart at consumer court. It's not about the refund and all. It's about this company making fool of people like me.

Dear flipkart, why don't you clear things to the customer before he order a product that you can't deliver product in discounted price.
Now i am very serious. I will not spare flipkart this time until i get my order.
I have ordered moto g5 plus (4gb ram) on 17th december under "new pinch days" sale via my card and paid rs.9899 already. After then i have received a sms & a mail which state that my order has been placed successfully and confirmed. Everything was perfect till 3.28pm. On today at 3.29pm received a text and mail which state that my order has been cancelled.
Wow! Again after 7th-9th december sale, same thing happend another time. Last time on 9th december, ordered mi a1 (Order id : od[protected] at 12, 699 via my sbi card, and on 10th december received the same kind off mail and my order had been cancelled by seller. I had contacted flipkart customer service team on the same day but they don't provide resolution except apology and also promise in future if the things happed they will provide compensation.
As the incident repeated once again, this time i want my order asap, i don't want to listen any explanations. As per policy, i paid rs.9899 for moto g5 plus, order has been placed and confirmed successfully. As the seller/flipkart confirmed my order already, then seller/flipkart has to take the responsibility to fulfill the order at any cost.
I will do the needful and will take serious action against flipkart unless receive proper resolution and compensation for this harrassment and the ordered product with in 48 hours.
Countdown begins from now.
Update - not recevied any resolution for previous issue.
Now, i can't login into my account getting an error "login unsuccessful. Please retry in a minute"
So even our money on flipkart is also not safe.
Update - 12th jan'17 : just received a call from flipkart team, i just spoke to isha who denied to activate my account and also i won't get my rs.800 egv back to my account.
Its clear that flipkart looting customer's money by doing these kind of scams.