Flipkart Complaints & Reviews

I had ordered hp envy laptop (Order id
Od[protected] from flipkart and i got delivery on 8th december. On the delivery day itself i found laptop screen faulty and raised complaint for replacement. The above laptop's terms and conditions says 10 days replacement policy is applicable. Flipkart arranged technician visit on 10th december which didn't happened. When i reached to them on 10th december, their executive mentioned that your product is auto approved and new laptop will be delivered on 13th december. When i called them again on 12th evening for the status of the shipment, they raised complaint for delay in technician visit, i am following up with customer support and i am not getting proper answers from them.

Regards

Sachin thombare

Mail id :sachin. [protected]@gmail.com

Replacement product and technician visit delay...

I am sudalai muthu customs supt. I bought one acer brand gaming laptop predator for around rs. 65000 in the name of my son rama lakshman on the offer day ends on 9.12.17. But the laptop was delivered to us by ekart logistics in a very worst packing condition that is the laptop box was merely wrapped with pvc bubble sheet on only one side and not even covered the whole box when questioned the delivery boy replied that the product is received in a condition of outer box totally in a damaged condition. So they removed the same and wrapped this packing. It is not expected such a worst delivery from flipkart.com. We afraid of the laptop quality inside the box received. Kindly depute responsible person from flipkart to open the worst packing received. We expect that this thing doesn't happen to anybody in future. Attached photos of the worst packing received from flipkart through ekart logistics

I got a defective piece and raised a replacement request but still not getting any resolution and one of your executive schedule a call for today but i didn't get any call and i tried to reach you in your toll free number but just getting a feedback that i will get a call after 15 minutes and then no one called me.
I got frustrated and have been following you from more than last 20 days.
Now if i don't get any resolution then i am gonna raise a complain in consumer court against flipcart

Dear sir,
I umesh singh kushwaha purchase a reebok shoes od no.[protected] on dt 15.10.2017 approx. Rs 7221 (Mrp 12999) by flipkart but recieved a reebok shoes mrp 2999 with diffrent style and colour so i contact flipkart customer care and tell about my issue they say for return request, after many time wait no one come for reverse pick up and automatic cancell reverse pick up 2/3 times.
After many time contact with customer care then they courier guy come and pickup my product but next day return to me my product & saying it is not match with flipkart description and tell me kindly talk and update issue flipkart customer care.
When i re-contact with customer care then say - we update to courier & now pick up compelet no issue but after re-pick up and cancell my pick up after reach on office... Till time my parcell put courier office w/o refund/replacement after copleted approx. 2 month.
Also my account suspended which is i can't login...

Kindly look into this do needfull.. I want refund/re-placement as soon as possible.

Regards,
Umesh
[protected]

Dear sir, my self vinay Shukla from satna m. p. I have purchased one smart phone that is oppo f3 plus gold 64 price is 22990.from flipkart on 08.12.2017. I get deliver this product on 12.12.2017. When I open this box I got only mobile phone, accessories is not inside like headphone and charger not in box. I have compliant this issue to flipkart customer care number he agree my problem and give resolution that by flipkart giving me 1100 rs in flipkart wallet to purchase charger and headphone from flipkart website I have requested him that issue a replacement regarding this issue but flipkart denied my request and then when I check flipkart website to buy same model charger so I didn't find original charger in website all charger and headphone is different local company and only 10days replacement warranty. I have enclosed bill for better detail. Please help me flipkart cheated a customer and they denied my all request.

Order Id - OD[protected]

I have order the mobile lenova K5 note worth of Rs 10499. On 7th received once i'm charging my mobile 100 without any usage charge with in few min is reducing automatically. im not satisfied this product and your service.. Already this issue i have esclated to your customer care Manager Mr Adthiya who is Bangalore.. There is no use for the same.

Kindly take the Request to return my product and return my amount.

Since im using your service last 5 years.. but this time you people is cheating like anything.. do the necessary action immediately.

Regadrs
Avinash
[protected]

My order id is - od[protected]
2nd order is is - od[protected]
3rd order id is-od[protected]
Ye order id 5 products ki hai.. Hi flipkart return ni kr rha hai.. Id block lga k order deliver krwa rhe hai.. Or return ni krwa rhe hai.. Solve my problem.. I'want my money back today or tomorrow.. Solve my problem. They have to inform me 1st blocking my id.. If they r blocking my id then they have to cancel my order also.. Y they not do that.. Product deliver krwa diya.. Pasand ni hai return bhi to kro.. Plzz humble requesting take back ur product refund my money till tommorrw. Otherwise i have to complain anywhere else..

I have ordered a redmi mi a1 mobile from flipkart on 9th dec 2017 and paid for the same through credit card. The product should be delivered on or before 16th dec 2017. But still now the product is not yet packed and it is still in placed condition only (In the order status). Truenet commerce is the one who delivers it and i could read many reviews about it which states the same problem regarding the delivery of the same mobile mi a1 (Their mobiles have not been delivered even after the delivery date is over). This makes me feel about my delivery. Flipkart is known for its speedy delivery and satisfying its cutomers, i believe till date. Will it reprove it by delivering my product within 16th dec???

Flipkart has automatically cancelled my oder, they did not inform me before cancillation. Even if amount has been already deducted from my account, they are going to return my amount in 8 days. They are takeing 8 days to refund my amount, the what about my 8 days? I am also unable to login my flipkart account, this product is also out of stock.. I just want that my product must be delivered on scheduled date.. Flipkart is unable to resolve my problem, when i had contact to customer care.. My order no-od[protected]

This is for your kind information that i recently i ordered a pen but the product i had received is non branded and defected. When i requested it for return and replacement, no action has been taken till now. Kindly resolve my issue at the earliest. Kindly provide me the product which i had ordered or return my money.
I shall be thankful to you.

My order id is od[protected]

My product was aptron bg-2014 multifunctional pen.

Hi, i have ordered mi a1 on 7th of dec 2017, the delivery date was before 11th dec 2017. But whenever i was trying track my order it's showing only ordered. Then i contacted flipkart customer care on 11th dec 2017 and raise a issue regarding this, they told it will be resolved within 12th evening 5.30 pm. But on 12th evening i got another message saying they need another 24 hours to resolve it. Finally today 13th december at 8.12 pm it got packed. Worst service from the seller, i request flipkart not to allow these kind of sellers who won't delivery product on time. Till now i had good feeling on flipkart now i need to think and shift to other online services.

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem
My mobile number is [protected]

I ordered mi a1 on 7th dec. The delivery date was 12th dec, they extended again to 15 th dec. I have called flipkart customer care 6 times, but same reply. We have filed a complaint against seller and your order will be delivered soon. They told it will be resolved by 13th dec. But without resolving they sent me a message saying that your problem is resolved and again i called them they extended it to 16th dec. I am just going down on flipkart. Please flipkart deliver it as soon as possible.

Mobile has some display issues, customer care people are not providing information properly to return the product, and for replacement they will do what they think, i requested for kannada lang but from 10 days i am not getting call in kannada lang, mobile has issues like display blinking, blank display, heating, i requesting for replacement from 7 days nothing they are doing. I[censored] doesn't replace this mobile i will raise a complaint in consumer court

Recently I ordered oppo f5 mobile phone OrderId OD[protected] against exchange of my old phone but ekart is denying exchange due to a spot mark on the screen which is not a defect. As per ur terms and conditions screen should not have any defect in terms of scratch, breakage or dent which is not applicable in my case. I have fully read ur terms and conditions for exchange where nothing is mentioned on the the spot mark. Even I have cleared the quality checks of exchange which is there at the time of order. Moreover it is also clearly mentioned that for a product to be applicable for exchange it should be in good working condition and I am already using this old phone till now. Pls resolve my issue ASAP as I have been your customer since many years and never faced such pathetic experience till date. Looking forward to hear from you in a positive note so that I don't have enough to escalate further. Attaching phone photos for your reference. thanks PRADEESH [protected]

I ordered 1 iphone x on 9th december with promised delivery on 13th december. I made full payment of rs.97, 000/-. Today after repeated calls to your customer care number, they simply extended the delivery date to 15th december???

The order number is: od[protected].

I am extreme disappointed and expect you to give me a suitable discount if the delivery date is delayed.

I had purchased micromax tv 1year back from flipkart with 1yr warranty + 2 years.. But after 1year tv is not in working condition... I had contacted flipkart people for d above problem... Flipkart people say u people have to register in mircomax company bla bla bla bla... Dey talk abt terms and conditions for d problem.. Instead of providing d solution to d problem dey try to escape with # terms and conditions... Cheaters.. I ll never purchase any items from now on and never recommend anyone in my life...

Please note that today i received a ceramic vase of 16.5cm in height but the height of this vase shown on flipkart app is 16.5inch which is 40cm. Now i want refund as the size of the product is less than half, but the only option is replacement for this product. This is cheating and i want you to resolve this issue as soon as possible.

Order i'd is od[protected]

Placed order on 9 dec 17 through flipkart for mi a1 which should be delivered today 13 dec as per the commitment date. But current status showing it is not packed yet. Complain raised with flipkart also but they are also not sure about the current status or when it will actual deliver.
Not sure, it is delayed by flipkart or truenet for such a poor service.

This was the message and after taking the request you cancelled it after 2 days. This is 2 nd time that flipkart are cancelling my return request. The mobile which i have received was not working properly and after. Technician visit the mobile is hanged and not working at all. Will never buy from flipkart next time they make people fool. And the senior customer mrs. Neha is so rude that she doesnt know how to talk to customer, i said i will compain she told me u can complain its ur wish. Worst services from flipkart nowadays better to close it. Technician visit for panasonic p77 (White, 16 gb) with order id od[protected] has been scheduled with our authorized partner jeeves consumer services private limited. Your service request number for the same is 7l10-27013flpkrt-4340072 and will be done by thursday, dec 14, 2017.
Updated by akshuk1, dec 13, 2017
You people have looted me by giving a faulty mobile which is now dead