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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1629

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R
Rajflipkart
from Lucknow, Uttar Pradesh
Jan 1, 2018
Resolved
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Address: 332702

Actually i have booked adidas sport shoes. When i get this product, then shoes are dirty and already used by someone before delivered me. I have applied for return with legal reason but flipkart delivery boy denied to pickup the product. I have again applied for returned but this time also return request rejected. I am totally unsatisfied with flipkart due to this behavior. I have returned request with flipkart four times but every time return request rejected. So please help me
Feb 4, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2018
Flipkart Customer Care's response
We will revert on it.
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    Neeraj Yati
    from Noida, Uttar Pradesh
    Jan 1, 2018
    Resolved
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    Resolved

    Address: Siwan, Bihar, 841239
    Website: [email protected]

    Dear sir
    I infom you that i booked redme mi 5a (Gole 32 gb) on the order date[protected] as order id - od[protected] as billing name niraj yati but in this phone there is calling problem that means call ended directly without connecting. Jio customer say that this is not support 4g volte phone only support lte. So please this phone replace as other handset.

    Thanks ®ards

    Niraj kumar
    Contact-[protected]
    Feb 7, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 02, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Jan 07, 2018
    Flipkart Customer Care's response
    Issue : Not supporting VOLTE :
    Resolution:" Customer has contacted us out of the 10 days replacement policy hence info provided to visit to the authorized service center and closed the case.
    Jan 08, 2018
    Updated by Neeraj Yati
    yes finally case has resolved mi service center.
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      S
      Suraj Bansotra
      from Ludhiana, Punjab
      Dec 31, 2017
      Resolved
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      Address: Pathankot, Punjab, 145001

      I have ordered skecher shoe on flipkart and i got my shoe within week. But after few days its come to know that shoe is not original skechers its duplicate copy and looking same as original. Its very shameful that india's leading website doing this kind of practice its absolutely wrong with consumer like me. I have paid 6000/- for this product. I want my hard earn money back and need justification from flipkart about this incident. I am sure many consumer got cheated by flipkart like happened with me. I urge to flipkart to please stop this practice immediately, if i will not received satisfactory answer. I will viral this incident on social media like anything and also will take legal action.
      Feb 7, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jan 02, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Jan 06, 2018
      Flipkart Customer Care's response
      Issue: duplicate product
      Resolution: replacement delivered to customer on 5th jan, informed the product is original, if you have any doubt you can check with the brand. Customer agreed. Case closed
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        Y
        from Delhi, Delhi
        Dec 31, 2017
        Resolved
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        Resolved

        Website: Flipkart.com

        Order no.- od[protected]
        Item - redmi note 4
        Amount paid - ₹11999
        Cheating on the part of e commerce
        Empty box received
        Please provide me either new product or refund
        Flipkart service is a cheater they are demoralising me and many people by doing such activities which are irrelevant to their services.
        I am not able to open my account.
        My account block by flipkart team and they say you can't use this account, what the hell, why i can't use my account give me the reason why you block my account
        Feb 12, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jan 02, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Jan 06, 2018
        Flipkart Customer Care's response
        Issue: Missing product
        Customer is misusing our policy due to which account is blocked and no request will be taken further. Same has been communicated to customer. case closed.
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          D
          DEBASISH CHOUDHURY
          from Guwahati, Assam
          Dec 31, 2017
          Resolved
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          Resolved

          Address: Cachar, Assam, 788004

          I am really fed up with flipkart service. The worst e-commerce site in india. I have been facing lots of problem in my swipe elite sense mobile since when i purchased i. E. On 30/05/2017 from flipkart. Basically the problem is related to software, certain apps such as chrome, staticstatus, mail downloads automatically in my mobile & handset has become hanged. I tried to solve it by downloading different antivirus apps from google play store but failed. So i visited the swipe service center namely mobile city in silchar, assam &
          Handed over my handset on 17/11/2017 for repair. They said that the mobile has certain software issues and it will take nearly about two to three days to solve it. But after six days they called up me and said that the mobiles connector is damaged and i will have to pay for it. I do not understand why should i pay for this as because my mobile is in warranty period. So i am requesting you to solve the problem immediately because it is very difficult for me to work without mobile for such a long period. After that i paid rs.450/- to service center but my problem remain same. I asked to service center as you have charged me so my problem should be resolved but they told me they can’t. I tried to contact with swipe company but nobody has responded. After that i have lodged a complaint in flipkart as i purchased from them but till today they are taking time but no sign of resolve my issue.

          Now i want refund from flipkart as still this handset is under warranty. Would request you to help me to get my refund my money from flipkart.
          Feb 2, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 02, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            L
            Lavanya Kashyap
            from Pune, Maharashtra
            Dec 31, 2017
            Resolved
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            Address: 411057
            Website: www.flipkart.com

            I ordered this wella shampoo since it was under some discount. Less did i realise that i will be delivered a wrong/fake product. This is highly disappointing and has effected my hair. I need a replacement as soon as possible. This is so irresponsible of the vendor to delivered a fake product.. Also if i need to contact them i have no office to connect to then directly. Only option i have is to put this complaint or put it in social media as soon as possible
            Feb 8, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jan 02, 2018
            Flipkart Customer Care's response
            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
            I have ordered well shampoo bt it's fake that's such a pathetic experience from flipkart.so I want complete return or replacement with original one otherwise I make a legal action
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              K
              krishna rao Tumula
              from Addanki, Andhra Pradesh
              Dec 30, 2017
              Resolved
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              Resolved

              Address: Visakhapatnam, Andhra Pradesh, 530048
              Website: Flipkart

              I have ordered 78 x60x5 mattress but received 72x60x5. I have not received any sms message confirming the size. After receiving the mattress i found the size as 72 instead of 78. They are not maintaining the size instead maintaining thickness as 5". It seems they are not bothering about size which is very vital factor. After complaining in compalintsboard.in, they asked me to order new mattress and they will take return of the previous mattress. Accordingly, i ordered, paid and received new mattress but they did not pick my earlier mattress. My order nuber is
              Od[protected] dated 1/12/2017

              T v krishna rao
              Feb 5, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jan 02, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                L
                Launchpad000
                from Patiala, Punjab
                Dec 30, 2017
                Resolved
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                Resolved

                Website: Flipkart.com

                1) from past 4 days i m facing login problem with my registered mobile no or email id... Plzz find the attatchment nd solve my problem
                2) secondly i ordered 4 jeans from flipkart and there are loose in fitting.. Bcoz i m facing login problem so i m unable to send request for return then i called customer care.. They said they can't do anything regarding return request : (
                Jan 4, 2018
                Complaint marked as Resolved 
                Thanxx
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jan 02, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Jan 08, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Jan 12, 2018
                Flipkart Customer Care's response
                Customer raised the complaint regarding product return and log in issue, we have interacted with customer on number [protected] and confirmed excat issue he told i have not raised any complaint and you can close the case right now he confirmed.
                Thanxx flipkart nd consumercomplaints.in :)
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                  M
                  Muthu Anil
                  from Ponnur, Andhra Pradesh
                  Dec 30, 2017
                  Resolved
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                  Resolved

                  Address: Guntur, Andhra Pradesh

                  Hawk digital cool pixel fe-360 fe-20 fe-240 tg-320 rechargeable li-ion battery is returned to flip kart delivery center, but refund is not provided but customer care executive says will receive a phone call they resolve the problem that day. There is gone number days and months. Here i complaint about these product refund issue this is 75th time. I will show as screenshot in images see bottom files. But i purchased number of product. I have believe on you
                  Feb 16, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 02, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    B
                    from Ahmedabad, Gujarat
                    Dec 30, 2017
                    Resolved
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                    Resolved

                    I got a wrong size electric tandoor.in web site depth show 39 cm but actually there is not above 30 cm from any dimension like height, width, depth.
                    Customer care executive was deny to refund and told that they will give the replacement of same product, means i have to take again wrong size product.
                    Now i have decided to go for consumer forum and give this matter in press.
                    Feb 21, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 02, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Jan 11, 2018
                    Flipkart Customer Care's response
                    Customer raised the complaint regarding product defective (speacification issue). We have interacted with customer and informed that refund request has been taken and he confirmed that amount is credited in the bank account and issue has been resolved hence closing the case from our team.
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                      R
                      revanth mahesh
                      from Chennai, Tamil Nadu
                      Dec 30, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560034
                      Website: www.flipkart.com

                      For the order id od[protected], of product roadster men's solid casual blue shirt. They made me pay two times one by cash on delivery method and one through their subsidy phonepe. Phonepe made payment to flipkart with (Transition id is c1705190838266197283956 and the merchant order id: od[protected] and merchant transaction id: psek[protected]). Flipkart team accepted their mistake and promised me refund, even after several attempts from my side calling them. They didn't do any thing.
                      Jan 2, 2018
                      Complaint marked as Resolved 
                      i have got my money back as flipkart gift card
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 02, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Jan 11, 2018
                      Flipkart Customer Care's response
                      We would like to inform you that we tried reaching on [protected] and [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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                        D
                        Dec 30, 2017
                        Resolved
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                        Resolved

                        Address: Mahendragarh, Haryana, 123001

                        I have ordered 3 item but today i received one sms from your company. Your item today receive at your address.

                        When i received one call from delivery boy. He told me you came to your bus stand and take your item.

                        I told him please came at my address and give my item. The distance between my address and bus stand is around 2 km. I am not able come to bus stand. Because that time i am not at my address.

                        Your delivery boy is apply rejection request for my item. It is not good for us.
                        My item no. Is :- id fmpc[protected].

                        Its not good.
                        Feb 13, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 02, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Jan 06, 2018
                        Flipkart Customer Care's response
                        product is delivered issue resolved confirmed from customer, feedback taken case closed.
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                          J
                          Jasmin gotecha
                          from Ahmedabad, Gujarat
                          Dec 30, 2017
                          Resolved
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                          Resolved

                          Address: Ahmedabad, Gujarat, 380061

                          I orderd infinity cube and you send me a robin's normal cube what is the combination between it? Infinity cube is for relex our mind and robin's cube is mind puzzle game if you can't hendal that all products and saller then don't allow them to sell they product on your site. Please send me refund of my valuable money and take this back you worth product.
                          Registered mobile number : [protected]
                          Feb 16, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 02, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Jan 08, 2018
                          Flipkart Customer Care's response
                          Issue : Incorrect product received.
                          Resolution: Taken the return request for refund, provided the refund and confirmed that customer received the refund hence closed the case from our end.
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                            N
                            Nancy Pathak
                            from Pune, Maharashtra
                            Dec 30, 2017
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411057

                            I ordered a mi a1 mobile on 17th december. I can see that the mobile is at the pune hub centre.

                            Issue 1: ekart delivery person came on 27th. My order was with an exchange of old mobile. The person rejected the exchange phone saying there is a scratch in button. I tried to mention him that functions are all working. Ps: check the images of my old phone. But he went and i told him that i will talk with flipkart team.

                            Flipkart team told that they have raised the concerns and product will be delivered.
                            After few hours i received a cancellation call from ekart, which i denied. I called again to the ekart delivery person and he told it must be by mistake, i will schedule a delivery for tomorrow 28th december.

                            Issue 3: ekart delivery person didn't call or come on 28th december. And my order has been cancelled without approval.

                            Issue 4: i tried to raise my issues with customer support team and talked multiple times, they raised a ticket and told me on 27th that delivery date is till 31st december. And today morning the item is cancelled.

                            I am just clueless now, whom should i talk to, filpkart customer service team says that they can only raise the ticket and backend team is working on the issue (Which i don't think as at the end my order is cancelled) i can't directly call the ekart logistics team as the number provided with out of delivery message is only for a day.

                            I tried to call at the flipkart grievance officer but it says the number is not valid.

                            I am sorry to say but there is a large communication gap in the retail services. I haven't faced any issues from flipkart earlier, but this one is really pathetic for me.

                            Talking to customer care doesn't help as they have raise tickets which have an estimate resolve date of 9th jan. Details of the tickets has not been shared with me, it's only the ticket id which i can see.

                            And by the time they respond back i guess the refund process will be completed.

                            I am just wondering, have i wasted my 15 day of time? It would have been better if i would have purchased from market.

                            Nancy pathak
                            [protected]@gmail.com
                            Feb 6, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 02, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Jan 06, 2018
                            Flipkart Customer Care's response
                            Customer raised the complaint regarding exchange issue and new product delivery, we have interacted with customer and informed that order has been cancelled due to exchange product issue (scratches on the old mobile) observed from our wish master so delivery has been cancelled from the logistic partner and refund also initiated to account and it will be reflecting with in[protected] he agreed call done on 05 Jan 2018, hence closing the case from our team.
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                              S
                              Shree Muthukumar
                              Dec 30, 2017
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600116
                              Website: Flipkart.com

                              I received ambrane power bank (P-1122 na 10000mah) from flipkart.com on 9th december 2017. It has a return policy within 10 days. But, to my surprise, the product stopped working on 11th day. I tried charging several times. However, two led was blinking while charging and after some time it stopped charging at two led itself. Now, it is charging till 1 led only.
                              I believed ambrane products as my friend is having another one with 13000mah. That’s the reason why i purchased this one. Now, i feel cheated as the product became defective just after the replacement policy duration.
                              I would like to have a new product instead of this faulty one.
                              Feb 17, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 02, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Jan 02, 2018
                              Updated by Shree Muthukumar
                              when..?
                              Verified Support
                              Jan 06, 2018
                              Flipkart Customer Care's response
                              Spoke to customer and informed the product has crossed 10 days replacement policy and you have raised a complaint after 10 days, informed to get in touch with ASC or brand, the details has been already shared through mail. Informed to visit authorized service center or you can contact brand, the product is within warranty . Closed from our end
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                                S
                                shramajitgupta
                                from Ahmedabad, Gujarat
                                Dec 30, 2017
                                Resolved
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                                Resolved

                                Address: Amreli, Gujarat, 365560

                                Please note i have placed an order of sanyo tv in the name of capt satish karamdhikar from mobile no [protected]. The register email address is [protected]@yahoo.co. Uk. The order id - od[protected]. The order was placed on 19/12/2017. That time it was told the delivery will be done on 26/12/2017. The same has not being done till date.in the mean time i have registered complaint three times to your customer care number. Every time they are telling that it has technical problem and the delivery will be done at the earliest. Fail to understand if you are not able to deliver on time why take the order in first place especially when the full payment has been done. Please revert back the status to my register email address and copy to my this address. Waiting for your reply.
                                Feb 8, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 02, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Jan 06, 2018
                                Flipkart Customer Care's response
                                Customer raised the complaint regarding product delivery delay, we have interacted with customer and confirmed whether product got delivered he told yes, but he himself collected the product from logistic partner because of too much delay and unhappy with the service provided from our end apologized and noted as feedback hence closing the case from our team.
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                                  A
                                  ankurdasrock
                                  from Ingraj Bazar, West Bengal
                                  Dec 30, 2017
                                  Resolved
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                                  Resolved

                                  Address: 712414

                                  I ordered boys by m1 microphone but they delivered me bricks & mirror in that box and then they cancelled my return order 5times. And they are not providing refund or replacement. Everytimes they are saying that return order cancelled due to technical issues but on social media i talked to some victims of this kind matters and they are saying that same things happened with them.
                                  Order id - od[protected]
                                  Feb 16, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 02, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Jan 06, 2018
                                  Flipkart Customer Care's response
                                  Missing product: refund provided to customer Rs.1995/- on 30th dec 2017. case closed
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                                    D
                                    devi prashanth
                                    from Manuguru, Telangana
                                    Dec 30, 2017
                                    Resolved
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                                    Resolved

                                    I recieved a defective product.
                                    That is, envent earphones model no:307.
                                    It worked good from the day of delievery to 1 month. But now suddenly stopped working. The left side of earphone is not working properly. So due to this i want a new product. So plz note this complaint and try to solve it.
                                    This is my kindly request, so have a look on the complaint
                                    Feb 13, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 02, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      jskr
                                      from Bengaluru, Karnataka
                                      Dec 29, 2017
                                      Resolved
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                                      Resolved

                                      I recently brought a moto e4 plus phone in flipkart during new pinch sale offer on 16/12/2017 and phone delivered to me on 19/12/2017. After using 4 days i face some touch, finger print sensor and battery problem, for that i requested for the replacement. They agreed for replacement and processed my request also. On 25/12/2017 the flipkart person picked the phone from me, he told me that replacement phone will come with in one week. On 26/12/2017 i got a phone call from flipkart reading that replacement phone will come by 03/01/2018 and i agree for that one, up to here i didn't have any problem. Suddenly i got message from flipkart on 27/12/207 reading your replacement is rejected and your money will be refunded. Even without any information they are doing this all things, because of that offer only i bought a new phone and i gave my old phone in exchange for 1500rs only. New phone value will come be credited to my account this one is fine to me but i gave my for less price for the new phone, now i didn't get the new instead of that i loss my old phone also. They are giving fake promises and i was not expect this type of experience from flipkart. My old phone money will goto flipkart wallet, it is useful for flipkart only and they are doing all for their profit. I already discuss with flipkart people even they didn't give response. I attched mail conversation copy and flipkart order details also. Please go through it and do needful.
                                      Feb 12, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 02, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        A
                                        Anil Ankit
                                        from Delhi, Delhi
                                        Dec 29, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka
                                        Website: flipkart.com

                                        An oil filled room heater (Usha ofr 3209 while) purchased online from flipkart on 12-12.2017. The product was delivered on 14.12.2017. The delivered product was defected one. Request was made for replacement.
                                        My order no. Is od[protected] dated 12.12.2017.
                                        Flipkart allotted the date of pick up the product on 19th december, 2017. Thereafter it was extended 23rd, 27th, 28th and now 30th december, 2017. Several promised have been made by them for replacement. But no promise has been kept till date.
                                        I have made many calls to the flipkart for ensuring myself that my product would be picked up, but my issue still got no resolution till today. Through this sequence of events, definition of the word "promise" got changed for me, it has just served for me as another synonym of "deception".
                                        I have purchased this product for giving warmth to my 1 year lad during these winters, but flipkart has made my state such that i have made payment for the product but i have not received the product and i even can't purchase it from an open market as flipkart would not refund my money for its policy. Half winters are gone, what would be the relevance if product got delivered to me after winters.
                                        I have made lots of requests by phone and e-mail for the replacement of this product but all has fallen on deaf ears. So, this time, i am requesting you to kindly get rid of me from this puzzling condition.
                                        I have also lodge a complaint in consumer forum. My complaint number is 557228 dated 29.12.2017
                                        Feb 12, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 02, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Jan 06, 2018
                                        Flipkart Customer Care's response
                                        Customer raised the complaint regarding product replacement delivery we have interacted with customer on 05 Jan 2018 and confirmed about the replacement product delivery he agreed received hence closing the case from our team.
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