[Resolved] Flipkart — interest deducted even after canceling the order, i bought using 0% emi option | |||
Hello, I bough a phone from flipkart using 0% emi and had to cancel the order as they could not deliver the product on time. The bill of my credit card got generated before they processed the refund, and bank changed interest. Now both hdfc and flipkart are denying refunding the interest they charged. Can you please help me in resolving the issue. Was this information helpful? | |||
Dec 13, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 10, 2017 Flipkart Customer Care's response We will revert on this.
Verified Support Nov 12, 2017 Flipkart Customer Care's response We interacted with customer and provided details on the terms and conditions and requested customer to get in touch with the bank for further clarification. Hence, closing the complaint.
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I request you to share your card no. with the transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.
-Anay
HDFC Bank Customer Assistance