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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1659

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R
Ranajiit
from Delhi, Delhi
Nov 10, 2017
Resolved
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Resolved

Register email id is [protected]@gmail.com and register phone number is [protected], flipkart delevered me an empty box and wheni complaint about it they took 5 days time and told me that the product was delevered to me and they could not help me, now when i try to mail them they keep on saying that this email id is not register with us though i am mailing them with the register email id. Flipkart has looted my 15000 and is now denying to give me my product back. I have ordered redmi a1 of price rs 15000, pics of the empty box that i received is attached below.
+1 photos
Dec 25, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 13, 2017
Flipkart Customer Care's response
We have already interacted with the customer and has addressed the issue. Hence closing the case from our end.
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    A
    Ankit Kumar0089
    from New Delhi, Delhi
    Nov 10, 2017
    Resolved
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    Resolved

    Address: Agra, Uttar Pradesh, 282010
    Website: www.flipkart.com

    I got my order (Phone) on 20 october but speaker was not working well so i make request for return/replacement as under their 10 day replacement offer as the mention.
    First flipkart said for 23 then 28, then 30. Then 6 nov. Then just postponed that return/replacement and now they are refusing to give return/replacement. Pls help me to get replacement or refund of order..
    +2 photos
    Dec 17, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 12, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Nov 13, 2017
    Flipkart Customer Care's response
    We have interacted with the customer and informed that our service engineer has confirmed that the issue has been resolved in your handset. Hence, closing the complaint from our side.
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      P
      Pralhad Sangnale
      from Yaval, Maharashtra
      Nov 9, 2017
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      Address: 422101
      Website: Gmail

      I have purchased a redimi note 4 64gb mobile phones phone on 22/09/2017 from the starting it was found default. I showed two times in MI center nasik maharastra but still problems in it please takes necessary action
      Nov 09, 2017
      Updated by Pralhad Sangnale
      Please send your company person and collect the mobile
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        A
        Anurag Rathor
        from Budhana, Uttar Pradesh
        Nov 9, 2017
        Resolved
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        Resolved

        Address: Bareilly, Uttar Pradesh, 243001

        Dear team

        Very shameful flipkart is now a fraud company! As i want to tell you
        That i had bought an earphone in august 2017 and that i got a father
        Because i got another company, but my money has not been found on my
        Credit card till date! Not only this, whenever i talk to flipkart's
        Team, they are giving me a date on the date and on this day ie
        09-nov-2017. The last date for making money was given but the money
        Was not received and now flipkart is not giving money to the father
        And neither the earphones!

        My order id is od[protected].
        Dec 13, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Nov 09, 2017
        Updated by Anurag Rathor
        बहुत शर्म की बात की Flipkart अब एक धोखेबाज़ कंपनी है! जैसा की मैं आपको बता देना चाहता हू की मैंने अगस्त 2017 मे एक इयरफोन खरीदा था और जो कि मुझको किसी और कंपनी का मिलने के कारण मैंने बापस कर दिया लेकिन उसका पैसा आज तक मेरे क्रेडिट कार्ड मे नही मिला है! यही नहीं जब भी Flipkart की टीम से बात करता हू तब वो मुझको डेट पर डटे देते जा रहे हैं और आज के दिन यानी 09-Nov-2017. पैसे बापस करने की आखिरी डेट दी थी लेकिन पैसा नहीं मिला और अब Flipkart ना ही पैसा बापस दे रहा है और ना ही इयरफोन!
        Verified Support
        Nov 10, 2017
        Flipkart Customer Care's response
        We will revert on this.
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          M
          Meharban1997
          from Chandigarh, Chandigarh
          Nov 9, 2017
          Resolved
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          Resolved

          Address: Jalandhar, Punjab, 144701

          I got my mia1 64 gb mobile phone on 26 october 2017 after that i noticed that it has camera issue. Then i called to flipkart for replacement. I received some messages and e-mail they said that your mobile pick up on 9th november and today on 9th november they did not respond me after that i called again to flipkart com. And they told me that your item will pick up tomorrow. What is it. At, last i say that pls pick up my phone urgently and give me another one. Or if you never do that then pls refund my money.
          Dec 18, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 10, 2017
          Flipkart Customer Care's response
          We will revert on this.
          Verified Support
          Nov 12, 2017
          Flipkart Customer Care's response
          We have interacted with the customer informed that the replacement product will be delivered by 13 th Nov 2017.
          Hence closing this from our end.
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            S
            Sachin Totale
            Nov 9, 2017
            Resolved
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            Resolved

            Address: Jalgaon, Maharashtra, 425001
            Website: www.flipkart.com

            I purchased following item from flipkart

            Item description: hercules turner 21 speed 26 t 21 speed road cycle
            Order id od[protected]
            Order date: thu, oct 19th '17 9:16 pm
            Order expected delivery date: sun, oct 27th '17

            Online status shows the order is delivered on sun, oct 29th '17, however i have never received the order.

            Since then i have made multiple calls to flipkart customer care number raised complaints, some of the complaint (Incident) numbers are listed below

            In[protected]
            In[protected]
            In[protected]

            Even after repeated complains and calls, i have not received the delivery of the item, nor i have got any answers from the flipkart customer care.

            Please could you help resolving this complain with flipkart
            Nov 17, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 10, 2017
            Flipkart Customer Care's response
            We will revert on this.
            Verified Support
            Nov 14, 2017
            Flipkart Customer Care's response
            As per customer issue was resolved. hence, closing the complaint from our side.
            Verified Support
            Nov 21, 2017
            Flipkart Customer Care's response
            We had interacted with the customer, customer confirmed that the product is delivered, hence closing the case from our end.
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              A
              Anil Chimalamarri
              from Bengaluru, Karnataka
              Nov 9, 2017
              Resolved
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              Resolved

              Address: 560075

              I got this product on 16/10/17, it was not working properly, as per flipkart replacement/ refund policy, i requested to replace the product on 21/10/17 and got a resulation date for 25th.

              I did not got any response nor result, i called the, and raised a complaint on 25 and got another date for 29th.

              29th came, no call no resulation, once again contacted the and escalated and got another date for 2nd of nov.

              2nd gone, same thing repeated for 6th nov and to 9th nov, now it's gone to 13th nov.

              Now i simply ask them to take back the product, no need of replacement, refund or any escalation.
              Dec 13, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 10, 2017
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                N
                Nataraja Upadhya
                from Bengaluru, Karnataka
                Apr 30, 2019
                Resolved
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                Resolved

                Address: Bangalore Urban, Karnataka

                For more than a month now, Flipkart is not able to change my password. Upon due verification with verification code sent to me, it is unable to set any new password .

                There is no alternate way to contact the company other than writing a letter!

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                Jun 1, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 01, 2019
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                  Y
                  yadavsanjay85
                  Nov 9, 2017
                  Resolved
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                  Resolved

                  Address: 400072
                  Website: FLIPKART

                  Ref no – syc[protected]

                  As per call received from escalation team on 4th nov, i was ready for tech visit which was done on 6th nov, at 3.45 pm, technician arman (Contact no – [protected]) was checked all setting and accepted for dull display and dull camera quality. He promise that he will update the same report to flipkart and company will take decision of refund or replacement as per policy.

                  Today surprise to see the updation that issue resolved and return rejected.

                  It’s surprised bcos not understand who is mischief – technician or flipkart or service team
                  Earlier 2 tech visit was done that time same technician was visited twice and he updated fake report in front of me. But in 3rd tech visit, technician arman was checked all setting and confirmed that mobile is having problem then how he updated as resolved??? Who has resolved - techician or flipkart??

                  I have recording of technician call which is attached herewith for your reference which is helpful in taking quick and correct decision.
                  .

                  Requested to investigate as who is lyre and updating wrong report.

                  Mr kalyan krishnamurty - requeted to improve service as flipkart is loosing customers bcos not getting proper solution. We will not expected such kind of service and mischief from flipkart team. I have purchase 2 red mi note 4 on 16th oct in which one mobile is faulty and not getting solution from last 15 days!!!

                  Such bad experience this time as i am regular customer of flipkart but difficult to continue bcos not getting solution.

                  Expected favourable replay or else i have to take help from consumer court / media or political party.
                  Dec 15, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 10, 2017
                  Flipkart Customer Care's response
                  We will revert on this.
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                    S
                    s.praveen appu
                    from Bengaluru, Karnataka
                    Nov 9, 2017
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560037

                    I got a moto e4plus phone on october 19th 2017. And within two days i requested flipkart for a return (21st october 2017).in between i got a call from flipkart stating that the return request has been cancelled and they have put a new request. After waiting engineer came today for technical visit (9th november 2017) and also approved this phone is faulty. So i missed the confirmation call because i was on a meeting. Within minutes i got a mail from flipkart stating that my return request has been rejected. I was waiting for a replacement right from 21st october and now since i was not able to attend the call they rejected my replacement. When spoke with customer care they told the complaint has been forwarded to concerned team. So only one thing i want to know - whether i will have to use this faulty product lifelong or will i be getting a replacement?
                    +1 photos
                    Nov 20, 2017
                    Complaint marked as Resolved 
                    Finally I got my replacement after I made a complaint twitter.
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 10, 2017
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                    Nov 15, 2017
                    Updated by s.praveen appu
                    I dont know whats wrong with the technician who is visiting us. A technician visited me, approved the phone is faulty and took my signature. But when I got a text message stating that Technician visit has been scheduled again, I spoke with customer care. Sorry to say that the answer which CC gave was disgusting. "Technician visit has not been done". In between flipkart CC and their technicians I am suffering here. And also if things are going like this I wont be able to attend the confirmation call because If this faulty phone hangs when you are calling What will I do. ? Gave alternate number but I dont have alternate phone use my number.
                    Nov 15, 2017
                    Updated by s.praveen appu
                    How come flipkart cancel my return before technician who visited me and found the phone faulty without contacting him. ? I think this issue is not going to get solved and Flipkart is just doing according to their wishes.
                    Verified Support
                    Nov 24, 2017
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                      J
                      Jatinder.singh
                      from Patiala, Punjab
                      Nov 9, 2017
                      Resolved
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                      Resolved

                      Website: Flipkart

                      Order i'd od[protected] i have ordered nikon camera on 16-10-17 with my credit card. And flipkart have sent me and empty box (Full of him bars) on 20-11-17 l. At the time of delivery at our doorstep my father received the opened box from their's courier partner. When my dad complaint about the open box, that courier boy said they also received box as opened for more details call to flipkart. So after 2-3 hours when i reached home nd i found case of camera's box is also opened from the bottom and it was full of vim bars, there was no camera inside. Through 20th october to till now i have reached to flipkart several times. But they have always send me the same text about "we are working on it, you will receive a call very shortly" in between 21 days i have only received two times call but they also kept me waiting for more 10 days which has been expired yesterday. Please help us into this. This was not expected from flipkart.
                      Dec 13, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 10, 2017
                      Flipkart Customer Care's response
                      We will revert on this.
                      Verified Support
                      Nov 12, 2017
                      Flipkart Customer Care's response
                      We have already contacted the customer and has addressed the issue. Hence closing the case from our end.
                      Dec 13, 2017
                      Updated by Jatinder.singh
                      not satisfied with resolution.
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                        S
                        Sakeela yusuf
                        from Chennai, Tamil Nadu
                        Nov 9, 2017
                        Resolved
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                        Resolved

                        Website: flipkart

                        I have ordered this phone on my home address (Port blair) last month but the phone was dead on arrival and when i requested for a return/ replacement. Flipkart asked me to ship it back to the seller for a refund. Which i did with the blue dart. (Tracking id:[protected]).. But the seller 'true net commerce ' refused to accept the shipment... And after several days of calling up the customer service (Horrible experience) flipkart ppl said to take the shipment back from blue dart and they will arrange for a fresh return req and pick up by them... Now they are telling that the issue will be resolved after 13th.. Please help
                        Dec 15, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 10, 2017
                        Flipkart Customer Care's response
                        We will revert on this.
                        Verified Support
                        Nov 14, 2017
                        Flipkart Customer Care's response
                        We interacted with the customer, provided refund without expecting the product in return and also processed courier charges hence, closing the complaint.
                        Lenovo k8 plus ke apply kiyathe[protected] ko 17 daya ho gaye hai
                        Issue With Smart Tv Sound Quality Picture Quality, Also Not Supporting Set Top Box Properly,
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                          P
                          Pritamashish
                          from Delhi, Delhi
                          Nov 9, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110096
                          Website: Flipkart.com

                          I have purchased a phone panasonic eluga ray 500 from flipkart. My rmn is - [protected]. As i am not satisfied with product quality which was committed by seller. So i want refund. And now flipkart not ready to refund my money. Flipkart always say terms​ and conditions. Kindly check and resolve. I was complain lots of time and their executive also inform me same terms and conditions and they put my call on hold more than 30 minutes. Lastly i have to disconnect the call. Now i fell cheated and helpless. So plz help me.
                          Dec 23, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Nov 09, 2017
                          Updated by Pritamashish
                          Please help me
                          Verified Support
                          Nov 10, 2017
                          Flipkart Customer Care's response
                          We will revert on this.
                          Verified Support
                          Nov 12, 2017
                          Flipkart Customer Care's response
                          We have interacted with the customer and informed him that as per the seller's policy we will not be able to provide the refund. Informed about the return policy.
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                            R
                            Rajp0069
                            from Rajkot, Gujarat
                            Nov 9, 2017
                            Resolved
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                            Resolved

                            Address: 02717

                            Firstly i ordered the phone on 7th nov 2017 and the delivery boy came on 8th nov 2017 and he raised some issues.
                            The offer was for 3 days i. E. 6th 7th and 8th
                            So i decided to order again on 8th nov 2017 and get my screen replaced quickly. I got screen replacement on the morning of 9th nov 2017 and they notified me at around 1:00 pm that your order is cancelled without any action done by me. My phone was working very well though i spent 12, 000/- on my screen to upgrade my phone from samsung galaxy s6 edge to samsung galaxy s7. They just cancelled my order. This flipkart and truecomretail just think that their customer are dogs (As i don't want to sound vulgar). I just want to know what they think their customer are? My email id:- [protected]@gmail.com
                            I want that phone cause i've spent 12, 000/- on screen to get it replaced. If you want more details contact me on this email.
                            Dec 12, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 09, 2017
                            Flipkart Customer Care's response
                            We will revert on this.
                            Verified Support
                            Nov 11, 2017
                            Flipkart Customer Care's response
                            We would like to inform you that as the order is cancelled, we shall not be able to re initiate the order. Hence, request to customer to place a fresh order.
                            Dear sir/Madam,

                            on 31/10/207 i purchase one asus mobile on flipkart and i paid immediately 14160/- through my credit card.after i seen reviews on same product i cancelled the order. but since 4 days im not got my refund amount.
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                              S
                              Sagar Vasani
                              Nov 9, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560098
                              Website: www.flipkart.com

                              I had purchased an item on flipkart which said 100% secure and easy returns. On getting the delivery of the product, due to quality and usability issues with the product i had put it for return, however its been more than one month, flipkart is not willing to return and refund the amount.

                              Here are the details,
                              Order date: thu, sep 21st '17 5:47 pm
                              Date of return: wed, 4th oct, 2017
                              User: vasanisagar
                              Order id: od[protected]
                              Product name: telebrands ab king pro ab exerciser
                              Attached screenhot of the product with easy return policy on the posting.
                              Company invoice.

                              Incident: flipkart denies stating there is only replacement of the product, and the seller is only willing to replace the missing part/damaged product.

                              From customer perspective, the design of the product itself is faulty with either missing item/wrong description/fake product. I do not want to get replacement of an item which is not working.

                              Kindly request you to resolve this at the earliest.
                              +2 photos
                              Dec 22, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 10, 2017
                              Flipkart Customer Care's response
                              We will revert on this.
                              Verified Support
                              Nov 14, 2017
                              Flipkart Customer Care's response
                              Spoke to customer and product was already refunded inform the same and closing the complaint.
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                                S
                                Shambhavi Misra
                                from Kolkata, West Bengal
                                Nov 9, 2017
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                                Address: Kolkata, West Bengal

                                One wall shelf from home sparkle that is delivered was a broken item .I requested to return. But your wish master was not take the item due to the company tag was not written there .so please refund my money or replace the same item.
                                Nov 09, 2017
                                Updated by Shambhavi Misra
                                Please refund my money
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                                  A
                                  Amol Sasane
                                  from Mumbai, Maharashtra
                                  Nov 9, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400079

                                  Dear sir/ madam,

                                  Just now technician visit complete so i aware that the mobile which i have received is different imei no as i ordered lenovo vibe k5 note grey colour and i received a different one lenovo vibe k5 note golden colour.

                                  I have send you some images to you.
                                  Please look in to that and replace a new one as my ordered imei no

                                  Amol sasane
                                  Mumbai
                                  [protected]
                                  +1 photos
                                  Dec 17, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 10, 2017
                                  Flipkart Customer Care's response
                                  We will revert on this.
                                  Verified Support
                                  Nov 14, 2017
                                  Flipkart Customer Care's response
                                  As per customer issue provide the resolution to customer.Hence, closing the complaint from our side.
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                                    K
                                    Kamanashish Cahttopadhyay
                                    from Kolkata, West Bengal
                                    Nov 9, 2017
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700096

                                    Hi
                                    I am book alcatel t-56 corded landline phone (Black) on 30th oct 2017 and i received the item on 4th nov 2017 aprox 1.30pm after receiving i found the flowing problem
                                    1. Receive phone display totally blank
                                    2. Dial pad of the phone is also not working.
                                    3. Speaker phone automatically on when receiver picket up.
                                    Till i request 6 time but they reject the ordered
                                    Dec 13, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Nov 03, 2017
                                    Asha Sharma-Bandooni's response
                                    Placed order for washing machine under exchange on Sep 26th (OD[protected]. The old washing machine was described as Fully automatic top load Godrej <=6Kg machine in echange for a new Godrej machine of 6.2 kg.
                                    But the dleivery person refused to give the new product since he was instructed to pick up 6kg machine.
                                    By Oct 22nd, Flipkart seller cancelled the order on their own and refunded the money 2 days later. They took whole 1 month better order placement and cancellation.

                                    I place the same order again on 31st Oct - OD[protected] after getting assurance from Flipkart that this problem will not be repeated. But today 3rd Nov the delivery was not done and the dleivery person said he was supposed to pick up a 6.2 kg machine.

                                    Flipkart is fleecing people and not taking care of its back end supply vendor.
                                    Verified Support
                                    Nov 09, 2017
                                    Flipkart Customer Care's response
                                    We will revert on this.
                                    Verified Support
                                    Nov 11, 2017
                                    Flipkart Customer Care's response
                                    We have interacted with the customer, replacement has been provided to the customer. Hence closing the case from our end.
                                    Kolorfame Back Cover for Nokia Lumia 930
                                    Order ID
                                    OD[protected] item)
                                    Order Date
                                    Mon, Nov 6th '17 12:08 AM
                                    Total Amount
                                    219
                                    AJIT KUMAR SONI
                                    MOBILE NO [protected]

                                    I did the back cover of the 930, the second order and the last one is broken: change the spacing and cover the hair.
                                    This back cover of the other model: change us or give us money back
                                    I reqst with you

                                    flipkart order id od110623316346375000 return id: 11101069152392505428 - Comment #2910308 - Image #0
                                    Placed order for washing machine under exchange on Sep 26th (OD[protected]. The old washing machine was described as Fully automatic top load Godrej
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                                      A
                                      Anujyadav4415
                                      from Gurgaon, Haryana
                                      Nov 9, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110063
                                      Website: www.flipkart.com

                                      [protected] of flipkart


                                      I recived a empty box without product.
                                      Flipkart is not solving my problen from last 10 days
                                      I have recived a empty box, i requested for the product i was told that there team will contact me but they did not contacted yet. I have only recived a missed call of 28 seconds. 40 thousand is a verry big ammount for me i have a lot of stress because of this. Sir i am a verry old coustomer of flipkart and still they are not giving me any servise. I have consolted my lawer know i have to file a legal action if flipkart will not solve my problem
                                      Jagat yadav (+[protected]
                                      Dec 11, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 09, 2017
                                      Flipkart Customer Care's response
                                      We will revert on this.
                                      Nov 10, 2017
                                      Updated by Anujyadav4415
                                      Sir i have already waited a lot .. I have waited for more than 12 days
                                      Please understand my problem dont be so frawd .. Sir 40k is a big ammount for me and its not possible to wait more .. PLEASE SOLVE MY PROBLEM QUICKLY
                                      Nov 10, 2017
                                      Updated by Anujyadav4415
                                      please revert
                                      Nov 10, 2017
                                      Updated by Anujyadav4415
                                      I have contacted to consumer form ... And i have been told that you can take more than 10 days to resolve my problem...And flipkart have already taken more than 12 days for it...
                                      Revert me solve my problem
                                      Otherwise I am going to consumer form to file a apllication
                                      Nov 10, 2017
                                      Updated by Anujyadav4415
                                      You cannot take more than 10 days ... And you have already taken 12
                                      Nov 11, 2017
                                      Updated by Anujyadav4415
                                      I have been told that flipkart will col me today with solution ... I will will not recive a col today i will surely file complaint tommorow
                                      Nov 11, 2017
                                      Updated by Anujyadav4415
                                      A missed call of 10 seconds know...
                                      HAVE SOME SHAME YOU PEOPLE
                                      WHAT DO YOU WANTS TO SHOW ?
                                      please dobt do like this and call me properly and help me out please dont do like this
                                      Nov 11, 2017
                                      Updated by Anujyadav4415
                                      Flipkart you have verry few hours left
                                      Because if you people will not contact and solve the problem by today i am going consumer cort tommorow
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                                        Nirav Faldu Pune
                                        from Pune, Maharashtra
                                        Nov 9, 2017
                                        Resolved
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                                        Resolved

                                        Address: 411028

                                        Hello,

                                        Yesterday night when i was asleep there were many transaction on my debit card - axisbank debit card - which were fraudulent and not done by me.

                                        2 of the transaction shows the amount debited towards flipkart apin.

                                        The exact name towards which the transaction happened is :
                                        Ecom pur/flipkart apin/chennai/091117/00

                                        Date of transactions : 09-november-2017

                                        Please help me to revert those transaction amount.

                                        I may be reached to : [protected]
                                        +1 photos
                                        Dec 11, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 10, 2017
                                        Flipkart Customer Care's response
                                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                                        Nov 10, 2017
                                        Updated by Nirav Faldu Pune
                                        Hi,

                                        Flipkart customer care does not have any options for people who did not order recently, especially who are fraud victims. You should have options to talk to Customer care executives directly or else gimme a number which I can call and talk to them directly. You have no options in your IVR to talk to your people.

                                        Alright, Just let me know what all details you need or give me a call on my cell : [protected].

                                        Regards,
                                        Nirav
                                        Nov 10, 2017
                                        Updated by Nirav Faldu Pune
                                        Hi,

                                        I have a case id : IN[protected] regarding this case.
                                        Please follow up on that and provide updates.

                                        Regards,
                                        Nirav
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