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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1663

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G
Gokul Raaj
from Chennai, Tamil Nadu
Nov 7, 2017
Resolved
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Resolved

Address: Bangalore Urban, Karnataka, 605009
Website: flipkart.com

I bought this tv from flipkart. After the installation done i got a line on the tv, so my tv got replaced. The second tv i got was not original and screen is blurry sometimes.. So asked for return and refund. They also accepted my return request and they promised me that pick up will be done on 27 october 2017, 10 days gone but pick up is not done yet. I called to customer care they keep on delaying and no proper answer... The technician who came to installation was fully drunken and he doesn't know how to handle the tv... I have attached all proofs...
+4 photos
Jan 29, 2018
Complaint marked as Resolved 
My problem has been solved and flipkart gave me full refund
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2017
Flipkart Customer Care's response
We will revert on this.
Verified Support
Jan 29, 2018
Flipkart Customer Care's response
We have interacted with customer and he confirmed that the amount is credited into his account. Hence, closing this complain from our end.
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    M
    Md usama Moin
    from Kolkata, West Bengal
    Nov 7, 2017
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    Address: Kolkata, West Bengal, 700073
    Website: www.flipkart.com

    I recently bought one mi mix 2 last week on flipkart with bajaj finserv card no cost emi scheme... Today when i logged in to buy one more mi mix 2 on no cost emi scheme on flipkart... There aint no option for no cost emi... Highly disapointed because the sell does not last for long please fix aur add bajaj finserv card on flipkart as you are the dealer of that product... Please its a sincere request and appeal to you people to addand no cost emi scheme
    I have ordered mi a1 on 7th dec and he gave delivery date on 15 dec. But i have seen tracking order in chart shown 7th to 14th dec for processing date then he will pack and deliver on 15 th dec. How is the possible..and why so much time for processing...

    mi mix 2 - Comment #2945449 - Image #0
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      A
      Abhishek Ghosh1
      from Ingraj Bazar, West Bengal
      Nov 7, 2017
      Resolved
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      Resolved

      Address: 743271
      Website: www.flipkart.com

      Hi this is abhishek ghosh from kolkata. I ordered the same power bank when it was on discount, on 5th november at 11:30, i paid the whole amount, they told me that they will deliver the item on 8th november. But today when i open my gmail to check other mails i have seen a 2 mails from flipkart, one is "the product has been shipped" and the next one product has been cancelled by you and refund matters.. And then i checked the flipkart page the price of that product hiked 100/- and the discount gone.
      Here the funny part is i didnt even open my flipkart page after ordered that power bank.. I called flipkart customer care they told me that the courier / the seller cancelled. Why? If they cancel then why they are showing on website that i cancelled?.. I want to take action against it
      If they cant afford the discounted amount then they should not sell product on discount they are manipulating customers.. Making fool of customers.. Now if you are in rush you need power bank now then you will have to pay 100/- more rupees... What kind of business is this?? I want legal action.. They should not toying with customers like this... And i want the power bank too at the discounted price... I am supposed to get it by 8th november

      Regards
      Abhishek
      +1 photos
      Dec 13, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 09, 2017
      Flipkart Customer Care's response
      We will revert on this.
      Verified Support
      Nov 11, 2017
      Flipkart Customer Care's response
      As informed to customer earlier that the product has been cancelled hence apologized the customer and info to place the fresh order as the refund has been already completed by the seller.
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        S
        Shyamalipadhi
        from Burla, Odisha
        Nov 7, 2017
        Resolved
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        Resolved

        Address: Sambalpur, Odisha, 768001

        I had ordered a screenguard for j7prime which did not fit into the phone i called flipkart i was told it is non returnable and u can discard the product and replacement would be provided but the replacement order was cancelled twice from their side and then i asked for a refund now they generated a pick up for which i was earlier told its non returnable and u can discard it. Now when i again called back asking for refund they told we cannot provide refund without the product
        Dec 14, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 09, 2017
        Flipkart Customer Care's response
        We will revert on this.
        Verified Support
        Nov 12, 2017
        Flipkart Customer Care's response
        We had interacted with the customer, resolution has been provided. Hence closing the case.
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          E
          energy.gaurav
          Nov 6, 2017
          Resolved
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          Resolved

          Address: Pune, Maharashtra

          Hello,

          I bough a phone from flipkart using 0% emi and had to cancel the order as they could not deliver the product on time. The bill of my credit card got generated before they processed the refund, and bank changed interest. Now both hdfc and flipkart are denying refunding the interest they charged.
          Can you please help me in resolving the issue.
          Dec 13, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 10, 2017
          Flipkart Customer Care's response
          We will revert on this.
          Verified Support
          Nov 12, 2017
          Flipkart Customer Care's response
          We interacted with customer and provided details on the terms and conditions and requested customer to get in touch with the bank for further clarification. Hence, closing the complaint.
          Dear Customer,

          I request you to share your card no. with the transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer Assistance
          energy.gaurav's [Complaint's author] reply, Dec 12, 2017
          HDFC is saying that they have given EMI amount to Flipkart, Flipkart is saying they did not received any amount of EMI portion, what should I do ? At least one of you are lying
          Hi HDFC,

          I already sent you all the details through my privileged banking officer but seems like you are not interested in helping
          This issue is not yet resolved. Please mark it unresolved.
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            S
            sk.karthisomu sk.karthisomu
            from Coimbatore, Tamil Nadu
            Nov 7, 2017
            Resolved
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            Resolved

            I had orderd mobile through online by an exchange offer product came but delivery person did`t explain any thing your mobile was not good simply he said and i ask what to do curentely iam using this only he replaid u only ordered what shall me do just u cancel this order like that way he shamed scolding us but i had refused but he went we had suffered lot and amount was deducted in my creditcard account so i want refund please take nessery action. Thank u...
            Dec 15, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 10, 2017
            Flipkart Customer Care's response
            We will revert on this.
            Verified Support
            Nov 12, 2017
            Flipkart Customer Care's response
            Exchange product was not eligible for pick up. Cancelled the order and requested customer to place a fresh order. Hence, closing the complaint.
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              M
              Md Salam7
              from Kolkata, West Bengal
              Nov 6, 2017
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              Address: 712502

              ) Ref: order ID : OD[protected] buying of Moto ER plus Mobile

              There was an offer displayed - 5% cashback on phonepe on payment page...
              But I'm very shocked because I'm not received any Cashback.

              4hours late received a message you Phonepe wallet monthly limit 20, 000 your cashback transfer to your Next 1st months..
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                T
                Tukung
                from Gurgaon, Haryana
                Nov 6, 2017
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                Address: New Delhi, Delhi, 110075

                We have placed order for
                Nancy metal king bed from flip kart Thro furniture kraft and rejected the ame as it was not in good condition . even after 1 month no refund has come in Our account . The service is flipkart is worse and will it order anything from dlipkartnin future
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                  A
                  abir26
                  from Port Blair, Andaman and Nicobar Islands
                  Nov 6, 2017
                  Resolved
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                  Resolved

                  Sir,
                  I have purchased ifb washing machine on 25.10.2017 and the item was damaged. The same has been inspected by ifb engineers. Then i requested for return pickup to flipkart and the date given to me for return pickup was on 05.11.2017 after the inspection by the ifb technician was over. Flipkart customer care is making false assurance to me and are unable to provide me the specific date for return pickup. Please look into this matter for immediate solution.
                  Specification are attached in the invoice file and photo of damaged part is also attached.
                  +2 photos
                  Dec 21, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 10, 2017
                  Flipkart Customer Care's response
                  We will revert on this.
                  Verified Support
                  Nov 12, 2017
                  Flipkart Customer Care's response
                  We have interacted with customer and processed refund. Hence, closing the complaint.
                  Nov 14, 2017
                  Updated by abir26
                  Thank you flipkart for solving the case. Recieved warm support from flipkart customer care.
                  Issue hasnot been solved till 7pm on 10th Nov 2017 as assured by flipkart.
                  Thank you flipkart for solving the case. Recieved warm support from flipkart customer care.
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                    N
                    Nidhi Nasiar
                    from Ahmedabad, Gujarat
                    Nov 6, 2017
                    Resolved
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                    Resolved

                    The installation of t. V is pending and no phone call is being received in the regard. I request you to take immediate action in its installation as the jeeves consumer services private limited is refusing to come down for it and avoiding my calls. Also, they are lying about their arrival and yet not showing up.
                    The order id is - od[protected]
                    Dec 20, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 10, 2017
                    Flipkart Customer Care's response
                    We will revert on this.
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                      D
                      Dhananjay Vaze
                      from Mumbai, Maharashtra
                      Nov 6, 2017
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                      Address: Thane, Maharashtra, 421306
                      Website: Consumer complete

                      I ordered form Flipkart for product of GS footwear canvas shoes it's been cancelled Frome Flipkart for there internal reasons but they didn't refund me yet return of product on 15th October
                      +2 photos
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                        K
                        Kannan Kasi
                        Nov 6, 2017
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                        Address: 600026
                        Website: Flipkart

                        I have purchased a mobile (moto c plus ) through online. i received a product
                        28 th October. but mobile battery condition is worst and i registered to request on flipkart to return this product but they are not giving customer support and proper response contact no:[protected]
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                          U
                          Umesh02
                          from Kishanganj, West Bengal
                          Nov 6, 2017
                          Resolved
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                          Resolved

                          I have ordered flip cover for nexus 5 dated on 23rd oct 2017 i have received it on 27th oct 2017. When it was checked cover was found over size so i have requested for replacement till then my order has been cancelled 3 times yesterday i also register a complaint having no[protected], but today also cancellation message has came to me for that again i have complaint to your customer support but till now my issue has not been solved. So as we believe on flipkart please solve my complaint
                          Dec 17, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 10, 2017
                          Flipkart Customer Care's response
                          We will revert on this.
                          Verified Support
                          Nov 12, 2017
                          Flipkart Customer Care's response
                          Interacted with customer and refund is been completed inform the same and closing the complaint.
                          Why cancelled my kemket push-up bars?
                          sumanta chalak, pairaguri, raipur, bankura, 722140
                          Umesh02's [Complaint's author] reply, Nov 6, 2017
                          I dont know
                          Till now neither my complaint has not been solved by flip cart nor any update status has been provided.If poor service like that will be provided how I will be able to purchase another product from flipkart
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                            G
                            Gabriel Mithun
                            from Mumbai, Maharashtra
                            Nov 6, 2017
                            Resolved
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                            Resolved

                            Address: 560068
                            Website: www.flipkart.com

                            Hi team,

                            Order od[protected]

                            I had placed an order bosch washing maching and got this product delivered on 25th oct, 17. The installation demo was supposed to happen on or by sat, 28th oct 17. No body visited my place. I had called the flipkart customer executive to look into this complaint. For which he said, he will raise another complaint (Incident: in[protected] and arrange the installation person to visit by nov 3, 17. Nobody has visited my place until now. I have the product at my home which is not used and unpacked.

                            I have contacted flipkart customer service many times for resolution. No resolution has been provided. Not happy with their service.

                            Regards,
                            Gabriel
                            Dec 16, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 10, 2017
                            Flipkart Customer Care's response
                            We will revert on this.
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                              A
                              Archi96
                              from Ludhiana, Punjab
                              Nov 6, 2017
                              Resolved
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                              Resolved

                              Address: Gurdaspur, Punjab
                              Website: Flipkart

                              I odered a book from flipkart and it said that the book will be delivered by 6th november. I was out of town on 4th november and my mobile phone was also not working. When i came back home i got messaged that the delivery boy came that day but there was no one home so he returned. And today is 6th nov and i still son't received the book and i have to gift it to someone. I also don't know the delivery boy's phone number.
                              Order no. : od[protected]
                              Dec 17, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 10, 2017
                              Flipkart Customer Care's response
                              We will revert on this.
                              Verified Support
                              Nov 12, 2017
                              Flipkart Customer Care's response
                              Issue already addressed to customer requested to place a fresh order and closing the complaint.
                              [protected] I not get my parcel.i ordered a s7 edge and I paid money it online but I not get the parcel .
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                                S
                                Susmita-moon
                                from Kolkata, West Bengal
                                Nov 6, 2017
                                Resolved
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                                Resolved

                                grievance - refund not credited even after 24 days (urgent)

                                Address: Kolkata, West Bengal, 700071
                                Website: flipkart.com

                                I have ordered "samsung galaxy s7" on flipkart on 6th of october, 2017 and i have cancelled that order on 12th of october, 2017. Flipkart is claiming that the amount (25, 990 inr) has already been refunded but till date i have not received the same in my credit card statement (Axis bank).

                                Flipkart also claims that they have refunded that amount on 14th of october, 2017, however they are unable to provide the transaction id.br...
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                                Preeti D'souza
                                from Mumbai, Maharashtra
                                Nov 6, 2017
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 421301
                                Website: Flipkart

                                Flipkart service is pathetic delivery done. Money taken and package was tampered and tv panel was damaged. We raised this with them as soon so as we came to know once their technician came for tv intsallation and ever since then we have been following up and till today it has not been taken care of. If people in this jet age would have ample of time why do you think they would not walk up to the showroom and take these kind of things. People like us think online shopping would make our like simple but online shopping website like flipkart make our lives even more difficult. We trust such online shopping websites and you people ruin it all. Have some courtesy at least from the customer service point if view and have this done asap. You are forcing us to something that we wouldnt want to do. Who the hell do you think you are. Why do you forget the reputation of your online shopping website is already at stake and with these kind of issues u r just adding negative reviews in your kitty. Get this fixed asap. Other wise in the near future in the world of online shopping the name flipkart would just become history and at that time u would think what better we could have done or what could be done to get things right. Better are those prevention steps now than being sorry later. That's it i[censored] are liable to take the. Money rightfully u should also take responsibility and have this fixed equally
                                +1 photos
                                Dec 15, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 10, 2017
                                Flipkart Customer Care's response
                                We will revert on this.
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                                  H
                                  hajimahmad hingora
                                  from Chennai, Tamil Nadu
                                  Nov 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jamnagar, Gujarat, 360510
                                  Website: flipkart Online shopping

                                  Mene flipkart see lenovo a6000puls mobile phone liya tha jo aapke website par w phone lenovo a6000 puls nhi balke lenovo a6000 he kiyoke aapke website par jab exchange offer part imei number dala tab malum huwa ke w imei number lenovo a6000 puls ke sath me mech nhi huwa balke lenovo a6000 ke sath me mech huwa or pehele bhi aapko bataya tha or notis bhi diya tha liking koy shi response nhi mela tha ab muje lenovo a6000puls mobile phone diya jay eya fer refund diya jay kiyo ke aake website ne mere sath fraud kiya he imei number [protected].[protected]. May contact number.[protected]
                                  +2 photos
                                  Dec 14, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 10, 2017
                                  Flipkart Customer Care's response
                                  We will revert on this.
                                  Verified Support
                                  Nov 12, 2017
                                  Flipkart Customer Care's response
                                  Already spoke to customer and asked to bring a written proof that the phone customer has received is lenovo a6000 instead of lenovo a6000 puls and denied for the recording which customer has.
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                                    S
                                    swapsonje
                                    from Pune, Maharashtra
                                    Nov 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: Jalgaon, Maharashtra, 425201

                                    Sir,
                                    I purchased a product vide id od[protected] on dt. 25.10.2017 and received on 30.10.2017. But when product received it found different model and used product. So i put up the return request on dt:- 03.11.17, 04.11.17 & 05.11.17 but concern courier service not pick up product and said different reasons like "we cant receive the request from flipkart or cant receive the order photo from flipkart" like that. Today again happened the same. I again contacted with customer care of flipkart and again put up the request. But now i m tired with bad service of flipkart. So i requested to pick up the return product and give me refund charges of product to me.
                                    Mail id :- [protected]@gmail.com
                                    +8 photos
                                    Dec 11, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 10, 2017
                                    Flipkart Customer Care's response
                                    We will revert on this.
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                                      N
                                      Nitish0710
                                      from Mumbai, Maharashtra
                                      Nov 6, 2017
                                      Resolved
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                                      Resolved

                                      Address: Lucknow, Uttar Pradesh, 226010

                                      I ordered puma shoes from flipkart. They didn't give me notifications and the product was returned automatically without giving it to my knowledge. They also didn't give me any notification on my registered email-id.
                                      I again placed order for the same product at a higher price.
                                      They told me to change my number which i changed. I asked them to update my number from call which they did.
                                      Again the product was not delivered and i didn't get any notice on my mobile number or email-id.
                                      They again said to change my number and i did and the whole process was repeated again and they changed my number. My product is still not delivered. And today (06/11/2017) they told me that they cannot change my address or phn no.
                                      If this was the case then they should have told me earlier. I would have done it manually. Now i have to play double price for the product and i wasted a month. This also costed my national football trials.
                                      If this matter is not solved and justice is not done then i have to file a complaint. Your flipkart executives have no knowledge how to handle. They are insufficient.
                                      Now the price of product is so high that i cannot afford it. All because of flipkart.
                                      Now i want the product or a compensation for my wasted time.
                                      +2 photos
                                      Dec 16, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 10, 2017
                                      Flipkart Customer Care's response
                                      We will revert on this.
                                      Verified Support
                                      Nov 12, 2017
                                      Flipkart Customer Care's response
                                      Information is already shared to customer to place a fresh order hence closing.
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