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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1665

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S
Subhra Bhattacharya
from Kolkata, West Bengal
Nov 13, 2017
Resolved
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Resolved

Product :- micromax canvas2 a120 (3000 mah) battery
Date of acceptance of the product - 13/11/2017, 9:25 am

I have got my micromax canvas2 a120 battery this morning and i found that the product is not functioning. It's not taking charge, not detecting at all. I am very much frustrated with this. How can a widely circulated company be so irresponsible?

I want to replace this battery immediately. Please take some necessary actions.
Dec 15, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Nov 08, 2017
shivaguduri's response
Ans initiate return request. Please dont trap me with your policy. Please
Verified Support
Nov 14, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 14, 2017
Flipkart Customer Care's response
We have already interacted with the customer and has addressed the issue. Hence closing the case from our end.
I bought ifb washing machine ... With order ID OD[protected]... it got delivered on 31st ... The machine was broken... I asked for an exchange but still did not get exchange... You people only know how to make a fool out of people... Pathetic!!!πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ–•πŸ–•πŸ–•πŸ–•οΏ½...⇄ ..., ...
If i pay for new one, it came with flour(aata) dust, top and handle plate defect.
How a person can express with words.

Please put option in searching a prouct either it is sealed/not.
Order id OD[protected]
I HAVE ORDERED MI A1 BT GOT BRICK INSTED OF PHONE. SO I COMPLIAN AGINST IT TO FLIPKART BUT TILL NOW THEY HAVENT RESOLVE THE ISSU ND ITS MORE THAN A WEEK SINCE I GOT THE PAKAGE. They are really ceatng their custmors plz take some step against it
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    K
    khire1988
    from Mumbai, Maharashtra
    Nov 13, 2017
    Resolved
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    Address: Thane, Maharashtra
    Website: Flipkart

    I have ordered iphone 7 from flipkart however they deliver me an empty box. I have called customer care several times but no resolution given by flipkart.

    I have also mark email to kalyan krishnamurti but no response till now.

    Now i am very disappointed with the service i am talking with my legal advisor for legal actions.

    My registered mobile number is [protected].

    Regards,
    Jamal sayed
    Dec 24, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 14, 2017
    Flipkart Customer Care's response
    We will revert on it.
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      G
      Goutam Koturti
      from Mainpuri, Uttar Pradesh
      Nov 13, 2017
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      Sir/ Madam, my laptop acer Travelmate TMP T2 59-G2- bought from flipkart in october, suddenly shuts down during use even when battery is present. After using 45 to 50 mins it shuts down.This has happened 4-5 times .I have checked all my settings .Sir/Madam please help me get out of this problem or else i want a replacement of my laptop or refund.
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        J
        jyotirmoy paul
        Nov 13, 2017
        Resolved
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        Resolved

        Address: 711405
        Website: www.flipkart.com

        The product i received is defective. The battery is so bad that the phone is not getting switched on. When i requested for return the courier guy came but said that there are scratches on the back of the phone so the return request was rejected. So this is the meaning of free and easy return policy by flipkart which you are boasting about. On one hand in the name of huge discount you are sending refurbished defective product and at the time of return you are giving excuses. For this product i had to raise return request twice but still you are giving excuses and rejecting the request. This is the first product i ordered from flipkart and i was treated in this manner. I can't help but mention that this is the worst online shopping portal as per my experience. On the first occassion i got a dead mobile and promptly returned it. Then i ordered the same product at higher price and again got a defective product which looked like an used product. As it did not work i had to raise a return request which was rejected. Then i had to request return again but got rejected again. When you are delivering a refurbished/used product how can you reject the return request by giving a lame excuse like scratches on the phone? Now what should i do other than suing you guys in consumer court and putting this incident over the social media so that this thing does not get repeated. This kind of harrassment is unacceptable. I am expecting a quick resolution from your end or i have to take drastic measures.in future whatever be the discount i am not going to order any product from your website and prevent others from doing the same.
        I haven't received any response from your side yet.
        This is the worst online shopping portal.
        Dec 23, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 14, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Nov 21, 2017
        Flipkart Customer Care's response
        The customer complaint about the defective product. We had interacted with the customer and processed the refund same is received from customer. Hence closing the complaint from our end.
        R/Sir i have received a diffrent product Please Change my product
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          hemendra.pro
          from Tonk, Rajasthan
          Nov 13, 2017
          Resolved
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          Resolved

          Address: Tonk, Rajasthan, 304804
          Website: www.flipkart.com

          I purchased whirlpool fully automatic washing machine from flipkart on 16 oct 2017. This product does not work properly. This product do not work as a fully automated washing machine. So i request for return this product on 4 nov 2017. But flipkart send a message that "return update: sorry the seller is unable to fulfil your return request for whirlpo... With order id od[protected]". So how can we trust online shopping. My order id is - od[protected] and my mob no. +91-[protected]. Please resolve my problem.
          Dec 7, 2017
          Complaint marked as Resolved 
          Refund return by flipkart
          Flipkart customer support has been notified about the posted complaint.
          Nov 13, 2017
          Updated by hemendra.pro
          Today, I received a call from whirlpool company (from this no. [protected]). When I purchased whirlpool washing machine from flipkart, I thought that this item is better than another washing machine but this product does not perfect as expected. So I return back this item for refund my money. But whirlpool seller refused for refund. But as per online shopping rules if any product do not perfect for us then we can return back for refund. So I request you that please resolve my problem and refund my money back. My order id is - od[protected] and my mob no. +91-[protected].
          Verified Support
          Nov 14, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Nov 16, 2017
          Updated by hemendra.pro
          I purchased whirlpool fully automatic washing machine from flipkart on 16 oct 2017 and I requested for refund on 04 nov 2017 but do not receive any responses from flipkart for this case. Today about 12 days have gone but do not pick up washing machine by flipkart. Please resolve my problem and help me.
          Nov 26, 2017
          Updated by hemendra.pro
          I am very depressed sir. Today 26 nov 2017 but this washing machine do not pick up from my address. I called for pick up washing machine and refund my money on 04 nov 2017 but today about 22 days gone. Please sir resolve my problem.

          Dec 05, 2017
          Updated by hemendra.pro
          This product (washing machine) picked up by flipkart on 29.11.2017 and flipkart says that my refund is completed. But my refund does not deposit in my account till now. Please resolve my problem.
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            V
            vinothravi.it
            from Delhi, Delhi
            Nov 13, 2017
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600073

            Purchased lenova k8 plus through flipkart. There is some issue in that mobile and the flipkart technical team has visit my house and approved the fault in my mobile. I tried many instance with flipkart to have hand 2 hand transfer but they advise to send the mobile to given address on 04th nov 2017 through courier and sent the courier copy to fkart on the same day. Courier has reach the destination on 07th nov and contacted again with flipkart about my delivery of my replacement product but they are keep on telling "as still product not reach warehouse and within 24-48hrs we will update". I didn't understand whats the difference between warehouse and the address given to me for courier the product. Till now i follow-up on many times and i was so disturbed because of this issue. Mobile is much important in my professional life as i am doing 24/7 support in it industry. Kindly help me to get my replacement product. By sadfull, vinoth r
            Dec 17, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 14, 2017
            Flipkart Customer Care's response
            We will revert on it.
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              U
              ummul bani
              from Bengaluru, Karnataka
              Nov 13, 2017
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560078

              30 days and no product delivered, and flipkart has put up false update that order delivered. They never delivered the order and now are not willing to refund my money. They claim they will investigate after 30 days and also claim that this order is not eligible for refund wow! Product not delivered! 30 days resolution time! Pathetic customer care! Careless escalation team!# seller! An awefull experience i ever had. Now let me tell you my experience with amazon, i faced a similar issue, i had ordered a product it got delivered to me i called to return teh order, return didn't happen i called back to claim refund and do you know what they give first preference to their customers and not the logistics or sellers, they refunded teh amount immediately this is what customer satisfaction and delight means with amazon and this is the difference between flipkart and amazon!
              Dec 27, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 14, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Nov 21, 2017
              Flipkart Customer Care's response
              We had interacted with the customer, apologized for the issue, informed customer the refund status and the TAT. Customer stated did not get the refund. hence informed the TAT. Informed if not the funds are not credited, request to get in touch with the bank. Customer agreed for the same and closing the case.
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                G
                Gokul Raaj
                from Chennai, Tamil Nadu
                Nov 13, 2017
                Resolved
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                Resolved

                Address: Bangalore Urban, Karnataka
                Website: www.flipkart.com

                I bought vu 50 inch 4k smart tv from flipkart and my tv got delivered on 5th of october, after the installation done i got a line on the tv, so i placed for replacement. I got new tv on 22nd of october and old tv was picked up, the replaced tv i got was a duplicate product and i got blur on screen, on seeing this i got fully dissapointed and placed for return and refund on 23rd of october and my request was accepted only after 4th of november. As per the given date my tv should be picked up on 11th of november but it has not done. I called to the courier person on 11th of november and he is saying shall i come and pick up the tv after 10.30 pm?
                What the # they are thinking i don't know?
                Hope i'll get a good solution for this issue
                Nov 23, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 14, 2017
                Flipkart Customer Care's response
                We will revert on it.
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                  J
                  Johney P Joseph
                  from Mandya, Karnataka
                  Nov 13, 2017
                  Resolved
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                  Resolved

                  Address: 680306

                  I ordered a mobile back cover for my xiaomi redmi note 4 phone which is 5.5inch display, 4 gb ram 64gb internal memory which is expandable 128gb. But i got a carbon case is not suitable for my phone and it is too smaller than my phone 2 times. There is no finger lock opening facility.
                  So i request you to refund my amount rs. 329 to my credit card account.
                  Dec 28, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Nov 13, 2017
                  Updated by Johney P Joseph
                  I don't want your back cover product
                  Verified Support
                  Nov 14, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Nov 27, 2017
                  Flipkart Customer Care's response
                  We had interacted with the customer informed regarding the return and refund hence closing the case.
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                    H
                    Hisham tk
                    from Malappuram, Kerala
                    Nov 12, 2017
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                    Address: 688504
                    Website: Www.flipkart.com

                    I bought a ambrane 12500mah powerbank and it was a damaged one. when I mailed Flipkart give me a address and sent my bill along with powerbank.but again you sent a damaged product. I am waiting this power bank for 2 month. And I have spend 900 for this product. I bought it for 800 . So I need refund

                    Akshay k
                    [protected]
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                      F
                      Firozak
                      Nov 12, 2017
                      Resolved
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                      Resolved

                      Dear sir,

                      This is with reference to my nri account [protected] held with your ubi ghosi branch. During my recent visit to india last month, i have noticed in my account statement that between 09 september to 18 september there has been several debits from my account. These debits are totalling to inr 1, 41, 218/- (Approximately) and there are few reversal entries totalling to inr 34, 874/- (Approximately).

                      I hereby confirm that these entries have neither been initiated nor has been executed by me. I therefore request your kind self to consider this email as my complain/dispute request for these transactions and do the needful in returning the amount to my account. I also request your kind self to deactivate my debit card if in case the debit card is used in these fraudulent transactions.

                      Please revert in case any document is required from my end in order to expedite this case. Shall be awaiting for your kind update on this case.

                      Regards| firoz khan
                      Email: [protected]@yahoo.com
                      Dec 17, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 14, 2017
                      Flipkart Customer Care's response
                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                      Nov 29, 2017
                      Updated by Firozak
                      Dear Sir,



                      Please refer the below transaction number for the same. kindly please check and advise.



                      POS: FSS e-payments/Mumbai/[protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]

                      [protected]
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                        B
                        balu ramamoorthy
                        from Bengaluru, Karnataka
                        Nov 12, 2017
                        Resolved
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                        Resolved

                        Address: 560076
                        Website: www.flipkart.com

                        Very bad experience with flip kart
                        =

                        I have ordered the product on 15-aug with full payment.
                        It was mentioned that on or before 8-nov the product will be delivered.
                        On 09-nov i get an email saying product is delivered.

                        But in reality the product is not delivered.

                        When i call the call center they said it will take another 10days to resolve this issue.

                        After 1.5hrs of discussion and escalation call they said they will resolve by 14-nov.

                        I have been following up daily and i dont see any progress on this issue.

                        Every time i call them, they mention that it may take 24 to 48hrs.

                        Also they dont know where the product is... Still searching...

                        I have wasted close to 29days waiting for this product

                        Not sure when they will be able to deliver this product.

                        Very very bad experience.

                        Thanks
                        Dec 15, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 14, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Issue has bee n resolved.
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                          S
                          Shinoj Palliprangat Maliyil
                          from Bengaluru, Karnataka
                          Nov 12, 2017
                          Resolved
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                          Resolved

                          Address: 600071
                          Website: Flipkart

                          I bought a swipe elite plus midnight blue model (16gb) on 2016/09/10 using flipkart. Please refer the attached invoice.

                          Have been using this phone since september 2016 and in august 2017 the phone wouldn’t start. Since it was dead, i took this to the service center (Sk info system, chennai) in anna nagar, chennai on august 12th 2017. Please refer the attachment with name β€œtn-che-ski3159”.

                          It has been three months and i would have tried multiple times to get the status however there is no information whatsoever.

                          Following are my questions –

                          1) is this an authorized service center of swipe
                          2) why am i not getting a proper response
                          3) what happened to my phone
                          4) when will i get the phone back
                          5) if you cant give the phone, will you be refunding the money

                          Team flipkart

                          Hope you are making a note of this email and the substandard service being provided by swipe mobile.

                          Thanks,
                          Ramesh
                          Dec 30, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 14, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Feb 27, 2018
                          Updated by Shinoj Palliprangat Maliyil
                          Take your time to revert while we have ceased to purchase anything from Flipkart given your casual attitude towards customer feedback. I have shared this feedback with my extended family as well. Now it is only my family, later it will be many customers and their families and eventually your entity might face a slow and steady death if you dont change this attitude.
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                            A
                            from Bhubaneshwar, Odisha
                            Nov 12, 2017
                            Resolved
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                            Resolved

                            Address: Kamrup Metropolitan, Assam, 781011

                            My flipkart account has deactivated without my involvement but i want reactivate it. When entered my email id it shows your account has been deactivate please contact with customer support. Please reactivate my flipkart account. My email id is "[protected]@gmail.com" and my previous mobile no. Is [protected] bit present mobile no. Is [protected].
                            Dec 13, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 12, 2017
                            Flipkart Customer Care's response
                            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                              R
                              Ramyapp
                              from Nattam, Tamil Nadu
                              Nov 12, 2017
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                              Address: 600017
                              Website: Flipkart

                              Dear sir/madam,

                              We have ordered an redmi note 4 on the website of yours and we haven't received the headset along with the pack ... Please refer the invoice details below,

                              Invoice number : FABA6D[protected]
                              DATED :[protected]

                              request to kindly provide the same to the address of the invoice .
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                                G
                                ganesh3007
                                from Mumbai, Maharashtra
                                Nov 12, 2017
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                                Address: Mumbai City, Maharashtra, 400068
                                Website: flipkart.com

                                I have taken the Bajaj Light weight dry iron few days before .
                                I used only twice and now the iron is not heating and its useless.
                                Can you please do the needfull as i Have lost my warannty card and this iron is under 2 years warranty period

                                Thanks,
                                Ganesh Ghule
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                                  S
                                  Subrahmanyam Redrowthu
                                  from Hyderabad, Telangana
                                  Nov 12, 2017
                                  Resolved
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                                  Resolved

                                  Do you guys have any resolution for this or should i approch consumer foroum for resolution of this matter…

                                  Now this is heights of bad customer service…. I have not received any resolution for this issue….. Its been more than 20 days that i first reported this problem…………..

                                  Completely unacceptable…

                                  More over i have added screenshots when i have filed first escalation.
                                  Dec 15, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 14, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Nov 14, 2017
                                  Updated by Subrahmanyam Redrowthu
                                  when
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                                    B
                                    BALARAM PRUSTY
                                    from Puducherry, Puducherry
                                    Nov 12, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 91

                                    Hi,

                                    My self balaram prusty. While i'm trying to purchasing some item through your site then i'm getting an error β€” (The following items are not delivered at 560068). You can change the address and check the serviceability.
                                    I need this item. Please contact when you feel free.

                                    Regards
                                    Balaram prusty
                                    [protected]
                                    [protected]
                                    [protected]
                                    Dec 16, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 14, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Nov 14, 2017
                                    Flipkart Customer Care's response
                                    We have interacted with the customer and has addressed the issue. Hence closing the case from our end.
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                                      T
                                      Tanu Sagar
                                      from Ahmedabad, Gujarat
                                      Nov 12, 2017
                                      Resolved
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                                      Resolved

                                      Address: Ahmedabad, Gujarat, 380015

                                      My name is tanu sagar, i bought a water purifier in september i was told that it will be installed with in 48 hours but its been almost more than a month and its still not been installed and i am getting these messages again and again that your product has been installed, where i have complained regarding these baseless messages as well but no action taken yet, i request you to kindly look into the matter otherwise i will have no choice but to file a complaint in consumer court
                                      Hoping for positive responce
                                      Tanu sagar
                                      Dec 13, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 12, 2017
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                        Pravind yadav
                                        from Mahoba, Uttar Pradesh
                                        Nov 12, 2017
                                        Resolved
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                                        Resolved

                                        Address: Allahabad, Uttar Pradesh, 211001
                                        Website: Flipkart

                                        Dear team,

                                        Kindly note that i have purchased lenovo k8 plus mobile from flipkart on dated 21'sept'17, so now i am facing problems in touch screen hanging..
                                        Note - i have discussed with customer care executive but they are denied your mobile is not exchange because your phone got it over the policy.
                                        So plz see and resolve on this issue.

                                        Regards
                                        Pravind yadav
                                        Mob-[protected]
                                        Allahabad
                                        Dec 24, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 14, 2017
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Nov 21, 2017
                                        Flipkart Customer Care's response
                                        The customer complaint about the defective device. We had interacted with the customer and asked him to visit the authorized service center for claiming a warranty and customer has reported the issue post 10 days of replacement policy. Hence closing the complaint from our end.
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