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Flipkart Complaints & Reviews

2.8
Updated: Apr 30, 2026
Complaints 47310
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Flipkart reviews & complaints page 1660

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D
DINESH KUMAR CHAUDHARY
from Panipat, Haryana
Nov 20, 2017
Resolved
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Resolved

Roti maker sent to me is having rust and it seems that the used piece has been sent to me.

I do not want to keep the same. Its not according to our family needs.

Please take back immediately and return my money.

Its quality is very poor. Its not as per the advertisement. Company has cheated me by sending old piece with rust.

Waiting for your response as soon as possible.
Jan 3, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 25, 2017
Flipkart Customer Care's response
We had interacted with the customer, apologized and provided replacement. Hence, closing the complaint.
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    V
    Vikash50
    from Jasidih, Jharkhand
    Nov 20, 2017
    Resolved
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    Resolved

    Please provide clarification of pending orders which is still not delivered.

    1. Mi max 2 (Black, 64 gb), i have received last communication that team is looking into mater and then i am not able to log in, as account is blocked from end so no issue can be raised on portal. I am not able to reset password also as it is showing unable to update

    2. Not getting invoice has lead to loss of rs.30000 plus

    3. I am mentally harassed by no response from your customer care despite several reminders and just met with accident.

    4. Provide me order details for delivery of different model mobile delivered and which was supposed to be replaced.

    5. All delivery which was returned was not delivered to self and as account was locked could not track them or raise request
    6. I have received information that you are linking my account to some unknown number and claiming as mine. Please veirify.

    I have already dropped you mail on oct 17, nov 7 and many call and reminders on your customer service but no response.
    Jan 17, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Nov 20, 2017
    Updated by Vikash50
    My flipkart account has been deactivated and now i want be activate it but it is not activate it but it's not activating my flipkart account connected with my mobile no. It is not connected with email and when i enters
    The mobile no and password he saw me "account is inactive contact the costomer
    Support to reactivate it"
    Pls solve this problem vastly
    Mobile no [protected]
    Email [protected]@gmail.com
    Nov 20, 2017
    Updated by Vikash50
    Mobile Number is [protected]
    Verified Support
    Nov 24, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Nov 24, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Dec 01, 2017
    Updated by Vikash50
    Flipkart response is responding, Kindly provide me details if consumer court here is the best way .
    Verified Support
    Dec 01, 2017
    Flipkart Customer Care's response
    Complaint : customer account blocked and one replacement product delivery pending

    Solution : Interacted with the customer, after all the investigation done from our team unable to support customer requirement hence clsoing
    Dec 01, 2017
    Updated by Vikash50
    Delivery Pending but no action taken.just blocking customer so that he cannot raise request on portal, there is no dedicated email id as well
    No update on phone that is not delivered at all
    How come Flipkart survive if customer satisfaction is not there and no response taken.
    Closing request without resolution
    Please send me investigation report so that action is taken according.
    Thanks very much, I have already waited for two months.hope replay will be soon.
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      M
      mpargi23
      from Delhi, Delhi
      Nov 20, 2017
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 400093

      Please do the needful as iam requesting to send xolo era1x batter instead of xolo omega 5.5 which small and not fitting in my era 1 x mobile requested to customer care and all your telecall number but proper action is not been taken if i order a t shirt and that is not fit to my size will you send the same size or fitted size same this iam asking xolo omega 5.5 not fitting to my mobile and in replacement also sending the same thing kindly send xolo 1x era mobile batter whatever extra amt will their iam ready to pay
      Dec 25, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 24, 2017
      Flipkart Customer Care's response
      We will revert on it.
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        A
        ajay nanda
        from Bhavnagar, Gujarat
        Nov 20, 2017
        Resolved
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        Resolved

        Address: Jamnagar, Gujarat, 361005

        Sir, i purchased ivoomime3s mobile from flipkart, and 1 day they working ok, after that overheating and starting problem as per flipkart policy i complain with in 10 days. Flipkart person checked my mobile and said ok mobile is not good u will get hand to hand replace mobile. After they dispatched mobile and it's come jamnagar but courier person said that i have not ordered to replace this mobile, then i again complain that issue again flipkart person checked mobile and again mobile dispatched. But again courier boy not changed mobile. And say again u complain. I complain and they gave me 23.11.2017.
        I totally harassed this issue plz help me
        Thanks regards
        Ajay nanda
        Dec 25, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 24, 2017
        Flipkart Customer Care's response
        We will revert on it.
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          K
          k sravan
          Nov 20, 2017
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          Address: 500032
          Website: www.flipkart.com

          I have order 8 Tupperware Best 4 Containers Lunch Box's in flip kart. Today I have received 3 out of 8. Instead of Tupperware Best 4 Containers Lunch Box, I got TOPWARE brand. Which is nothing but cheating a consumer.
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            V
            V Kurma rao
            from Perambalur, Tamil Nadu
            Nov 20, 2017
            Resolved
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            Resolved

            Address: Visakhapatnam, Andhra Pradesh, 530012
            Website: [email protected]

            Sir, two times they send battery which is not booked. They said return the money rs.1139. They taken my bank details. After one week they said it is not possible. They send battery cost is rs 600. For your inform. Both photo are send to you sir. Which is my booked what they send. Kindly do the needful. Thank you sir. V. Kurma rao visakhapatnam. Phone no.[protected]. Email. [protected]@gmail.com
            Jan 4, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 24, 2017
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Nov 27, 2017
            Flipkart Customer Care's response
            We interacted with the customer and raised a refund request hence, closing the complaint.
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              G
              Gowrisankarkommoju
              from Bhongir, Telangana
              Nov 20, 2017
              Resolved
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              Resolved

              Address: Vizianagaram, Andhra Pradesh, 535215

              Dear sir/madam,

              I ordered above mentioned watch from flipkart website. I got different product and also damaged product. So i refunded the item. They sent me a money through the phonepe wallet i tried to withdraw the money we got otp to my mobile and we got message like successfully withdrawal done. But money did not credit in my bank account. We already contacted to flipkart and phonepe. But i did not get call or message. So kindly solve this issue.
              Dec 29, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 24, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Nov 25, 2017
              Flipkart Customer Care's response
              We have informed customer that the amount withdrawn is in another linked account and requested to login with that number in Phone pe hence, closing the complaint.
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                R
                rijinramesh8
                from Ferokh, Kerala
                Nov 20, 2017
                Resolved
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                Resolved

                Address: Kannur, Kerala, 670642
                Website: cant access the flipkart account

                My flipkart account has been deactivated and now i want be activate it but it is not activating. I have 2 accounts, one with mob. Number and one with email id.
                When i enters the mobile no/email id, and the password it shows "account is inactive contact the customer support to reactivate it".
                I want to merge the both accounts (Email account and mobile number account) as one. And need to activate that account.
                Pl solve this problem..
                Email id : [protected]@gmail.com
                Jan 5, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 24, 2017
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                Verified Support
                Nov 24, 2017
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Nov 27, 2017
                Flipkart Customer Care's response
                As interacted with the customer and assisted the customer accordingly hence closing this case from our end.
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                  P
                  parna mandal
                  from Kolkata, West Bengal
                  Nov 20, 2017
                  Resolved
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                  Resolved

                  Address: 700154

                  I had purchased a wall clock in october. Since the quality of the product was very bad, i had requested for a return but flipkart had repeatedly cancelled my return request for no reason inspite of my multiple phone calls at their customer care centre. I want to return the product with a clearcut refund and don't want the same bogus quality product in replacement.
                  Jan 10, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 24, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 10, 2017
                  Flipkart Customer Care's response
                  Customer raised a complaint because the product quality was not good, we apologies and taken the refund request for customer. Product picked up and refund completed from our end. Now we tried to contact the customer but we could breeze through hence mail sent to customer regarding the refund completion information and close the complaint from our end.
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                    D
                    deekshant1
                    from Hyderabad, Telangana
                    Nov 20, 2017
                    Resolved
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                    Resolved

                    Address: Jaipur, Rajasthan, 302002

                    Patehtic experience, since i have booked it, i am not reachable to courier and flipkart is saying some body will contact after 8 days and that too just to ask what has happened

                    Paid of shoes i ordered are missing in jaipur, several times i enquired about it no one paid attention my order no was 108 ordered on nov 19 2017

                    Request to flipkart is to contact me asap
                    Dec 26, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 24, 2017
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Nov 25, 2017
                    Flipkart Customer Care's response
                    We had interacted with the customer, as per customers complaint, stated that the product is not received by Him/Her, as per our internal team update we got the confirmation that the product is been delivered to the right customer, and also we have shared the proof, where the customer had signed that they have received the product. Hence closing the case.
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                      B
                      bhawanapawar
                      from Raipur, Chhattisgarh
                      Nov 19, 2017
                      Resolved
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                      Resolved

                      Address: 462003
                      Website: flipkart.com

                      I ordered a blackberry shirt from flipkart but the product delivered was a used product with stains and without any price tag or blackberry tag. So i asked for a return immediately. But unfortunately the returns was denied saying tag missing.
                      Now what can i do with this when the shirt i recieved was a used one without any tag
                      The customer service failed to resolve my issue
                      Copy of the complaint given to government of india official forum consumerhelpline.gov.in ([protected]) but they will take a week to escalate and direct flipkart at higher level and take necessary action
                      Jan 2, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 24, 2017
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Nov 27, 2017
                      Flipkart Customer Care's response
                      We had interacted with the customer, he informed that he has no issue now. Hence, closing the complaint.
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                        U
                        Uma Prasanna
                        from Delhi, Delhi
                        Nov 23, 2017
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu
                        Website: flipcart

                        I placed an order before Diwali, I returned that lehenga dress before a day of Diwali itself but I didn't get the amount so far. the expected material was not good. its not same in the exact which you had shown in the flipcart page. moreover, the cloth was too short. no embroidery work in that shirt like in the view pic. i have sent my bank details to refund my amount earlier itself. kindly go through it and do the needful.
                        Jan 5, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Nov 23, 2017
                        Updated by Uma Prasanna
                        I placed an order before Diwali, I returned that lehenga dress before a day of Diwali itself but I didn't get the amount so far. the expected material was not good. its not same in the exact which you had shown in the flipcart page. moreover, the cloth was too short. no embroidery work in that shirt like in the view pic. i have sent my bank details to refund my amount earlier itself. kindly go through it and do the needful.
                        Nov 23, 2017
                        Updated by Uma Prasanna
                        how many times i posted the complaint. is this the way you are responding to the customer
                        Verified Support
                        Nov 28, 2017
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                          P
                          Pooja Manekar
                          from Mumbai, Maharashtra
                          Nov 19, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400063
                          Website: FLIPKART

                          I ordered my womens nike shoes of 3013/- from flipkart on 8th oct and as the shoes was first copy i returned it the next day. I immediately applied for the refund too but now it's more than 1 month and i didn't got my refund back. They are not even helping me in this issue. The higher management is least bothered. Today it's 19th nov. Flipkart sucks totally.
                          Dec 26, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 24, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Nov 25, 2017
                          Flipkart Customer Care's response
                          We had interacted with the customer informed that the seller has refunded ₹ 3013 on 12 Oct 2017 and this should have been in customers Debit card by now.
                          Customer may contact bank’s customer care using the number mentioned on the back of customer's card with the reference number:
                          KUR[protected] in case further assistance required. If they are unable to help, customer may raise a dispute with the bank's grievance department cell.
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                            G
                            Gajam Pandu
                            from Gurgaon, Haryana
                            Nov 19, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 508115
                            Website: www.flipkart.com

                            I have purchased lg 80cm (32 inch) hd ready led tv order id:- od[protected] cost is inr 15248/-.

                            I have initiated return and refund the money on 30-oct-2017 & the return is accepted on 11-nov-2017.

                            I have calling to flipkart care lot of times. However the issue not yet fixed & they said that issue will be fixed before 01-dec-2017. Hence i need refund will done before 25-nov-2017 b. Coz my credit card billing date is 25-nov-2017.
                            Jan 2, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 24, 2017
                            Flipkart Customer Care's response
                            We will revert on it.
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                              J
                              Jeffrey Liu
                              from Mulki, Karnataka
                              Nov 19, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560078
                              Website: customer service

                              My registered contact number: [protected]
                              July i purchased a kobo shoes that i returned on aug 11th but i never got my refund back. It's been over 4 months and i still didn't get any resolution.
                              During this period no one called back to check if i got my refund. And whenever i called they told money sent back to source give some more time.

                              They even told me that i just spoke to someone thrice between july till now. As if not professional not to maintain any record of staff's who handled my complaint or enquiries.

                              It is very disappointing to highlight today they disconnected my call twice already while i'm typing this complaint amandeep singh who said he is a floor supervisor also disconnected my call. I'm waiting for his call back let's see.
                              He also mentioned that he is not the right person to talk to if i have a complaint as there is other quality department to take care of this type of complaints. There is no ownership taken for it.

                              I have still not received any credit on my credit card account for the same. I can share a copy of my statement as well.

                              But i need my money back or credit of the same in my clipart account.

                              I hope someone will look into it and expecting faster resolution with better tat as i have already waited for more then 4 month for my money.
                              Jan 4, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 24, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Dec 04, 2017
                              Flipkart Customer Care's response
                              The customer complaint about the refund issue. We had interacted with the customer and processed the refund and same is completed from our end. Hence closing the complaint from our end.
                              Hey even I am having the same problem..Flipkart is totally fraud..They don't refund the money back..Even my 3013/- is yet to come I received fake Nike shoes from them. I returned the product and yet didn't got my payment..Soo disappointed from FLIPKART !!!
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                                J
                                Jojo789
                                from Lakhimpur, Uttar Pradesh
                                Nov 19, 2017
                                Resolved
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                                Resolved

                                I ordered a moto x4 smartphone with the exchange offer on my moto xplay, i was a getting a total discount of rs. 6170/- on the flipkart app which had run all the tests and registered the information. But when the delivery guy came to my house, the imei number somehow didn't match with his data. This is messed up and they are cheating me. The guy returned without giving me the phone. I called the customer care and they took 2 whole days to resolve the matter and told me i had to re-order the phone. Now i'm getting a discount of rs. 3170/- only... They did all this only to reduce my discount! Lenovo made a huge mistake by selling moto x 4 as a flipkart exclusive... Their online market is gonna crash!
                                Jan 1, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 24, 2017
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                                  T
                                  Tanveer Kaur
                                  from Sonipat, Haryana
                                  Nov 19, 2017
                                  Resolved
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                                  Resolved

                                  Website: flipkart

                                  I ordered lipstick of city color matte bold hues (Pack of 6), ordered on sun, oct 29th '17 from flipkart my order id is od[protected] and was delivered to me on wed, nov 8th '17. I have called your executive several times that i have been delivered a fake and duplicate product ie city color collection matte lipstick. Also quality of the product is very pathetic. They have displayed the different product on flipkart site and delivered to me different product, though it is non returnable but this doesnt mean that u will deliver a duplicate product as you know that we wont be able to return this product. But still no any action has been taken place. I havent thought this kind of behaviour from ur brand name like yours. Fraud site fraud people making people fool.
                                  I have also shared the photos of the product.
                                  I want this product to be returned or exchange for the original one with quality.
                                  My registered email id - [protected]@gmail.com
                                  Jan 1, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 24, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Nov 25, 2017
                                  Flipkart Customer Care's response
                                  Return request is raised and refund is processed for the same hence, closing the complaint.
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                                    G
                                    Ghanashyam Bhat
                                    from Dharwad, Karnataka
                                    Nov 19, 2017
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 411033

                                    I had ordered cell phone on 17th based on the assured delivery committed on site as 19th sunday delivery date. Accordingly also received a message as well with contact no given of wish master to contact him

                                    But your wishmaster written feedback on site as in complete address by calling once when i was driving a vehicle.

                                    Later since morning i am tried to call him on the given no at least 50 times, regret to say that he is neither calling back after my calls nor he is picking calls.
                                    This is too bad that even after registering complaints with your cs, they comit to organize it today but sending messages about resolving complaints by 21st nov, this is not acceptable to me and really frustrated with flpart's approach to handle customer complaints. The phone was booked considering comitted delivery by today other wise its of no use.
                                    Let me know what compensation flipart will give it to me against this disatisfaction or poor response by cs & wish master. I need a delivery with in today it self 19th nov as i am already waiitng and following up with team since morning.
                                    Look forward to resolve the same eod today it self
                                    Dec 30, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 24, 2017
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                                      B
                                      Boopathimuthu Raja
                                      from Chennai, Tamil Nadu
                                      Nov 19, 2017
                                      Resolved
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                                      Resolved

                                      Here with i have attached the scanned copy of courier bill and delivery proof for below return

                                      I'd.

                                      Order id: od[protected]

                                      Return id:[protected]

                                      I have so many time escalated this. There is no response from your side.
                                      As per record product reached warehouse on 17th oct 2017. It's almost 25 working days i don't get my replacement.
                                      What the reasons you not yat ship my replacement.
                                      Jan 4, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 24, 2017
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Nov 25, 2017
                                      Flipkart Customer Care's response
                                      We have interacted with the customer and refund has been provided hence closing this case from our end.
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                                        D
                                        Dev421
                                        from Jaipur, Rajasthan
                                        Nov 19, 2017
                                        Resolved
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                                        Resolved

                                        Address: 335512
                                        Website: Flipkart

                                        I purchased ipro power bank 10400 mah 26/09/2017 through the flipkart. Now it was not working. I want to replace the power bank or repair it. I have warranty card. I am very disappointed with flipkart order id :od[protected] invoice no : faaaqa[protected]

                                        I don't have nearest service center in my area. I contact with flipkart but they are not responsible
                                        Dec 18, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 24, 2017
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Nov 30, 2017
                                        Updated by Dev421
                                        I didn't get any call or response against my complaint from flipkart
                                        Verified Support
                                        Dec 18, 2017
                                        Flipkart Customer Care's response
                                        Complaint : powerbank not working

                                        solution: interacted with the customer conveyed the apology, provided refund to the customer closing
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