Flipkart Complaints & Reviews

I have ordered butterfly rhino 2 ltr wet grinder (Order od[protected] on 1st of oct & received a damaged product on 6th oct, i have raised a complaint on same day requesting for a replacement, till date every time i raise a return request i get 3 days time for pickup & final day the request is cancelled saying they do not have service in that location.

Its been more than a month now, my last two conversations with customer care i have recorded where they have clearly given me a commitment that if its not resolved by a certain date i will get my refund.

If i dont get any resolution by 17th as promised i will take all the email commitments / sms & the audio recording to local consumer court & take legal action.

Hi great flipkart service team,
First of all i would like to congratulate flipkart services for successfully taking almost 1 month of time to complete my process of samsung basic smart 80cm (32 inch) full hd led tv (32m5100) demo and installation.

Really shame on flipkart services. If you people are not able to give proper service just tell. We won't buy any products from your site.
It's been one month since i brought my tv. Still i am doing pooja for that tv instead of watching movies in that because of your great # services.

This is the last mail i am going to write to you people. My demo and installation process should be done by tomorrow (15/11/2017, wednesday) 6 pm. Otherwise i am going to return your great product and also i will tell all my friends to not to buy any products from this flipkart. I repeat my demo and installation process should get done by tomorrow.

Dear team,
I have purchase above mobile through online by flipkart. My order id is order id od[protected] and order date fri nov 3rd 17 9:39 am and total amount ₹ 2999 i paid through debit card. I received the product on sat, 4th nov at 9:06 pm. Same day i checked this product. I am not happy with the phone performance. So same day i put return request. But filpkart executives told me that they will not return it. They told they donot give refund amount on this product. This mobile have so many problems. Camara quality not good and software is not performing in proper way. This is 4g support mobile but internet is very slow with this mobile device and what ever they are showing features of this mobile on their sites. Its not up to mark with this product. They are telling this mobile have 8 gb internal storage. But when i checked the mobile. Its showing only 4 gb internal storage. So all most they are cheating the customers. So i am not happy at all with this product. So kindly help me out in my refund the amount at the earliest.

Regards
Gaurav singh
M - [protected]

Order no: od[protected],
Order date: tue, oct 17th ’17 8:15 pmi
Item: ks chairs
Replacement was approved, initiated and subsequently confirmed with numerous phone calls. Just discovered from your website that the replacement proceedings were cancelled, without stating any reason.
The incident: item was received and installed by the concerned technician, wherein there was a cracked bolt inside the chair. Immediately after the technician went when the chair was use, the bolt fell apart. Technician came and assessed the bolt and informed that the same was defective and the chair warrants replacement.
This is so disgusting and obnoxious, which compels me to initiate my next step, if no action is taken by the flipkart (Thru vendor)
Saibal (Png-north australia)
+[protected]

Ordered a Philips trimmer for which I made payment through my debit card which was showing in Flipkart account but not updated hence ask me to make cod and confirmed that amount will be reversed one month has been already passed but still my amount has not been reversed contacted customer care so many times every time fake promises they are making no proper resolution within time they are providing
Tuning behind them for our money very bad customer service

I am ordered a fila rabbie pu sneaker
Order id : od[protected]
The delivery date is on my tracker is 13th nov 2017. When the date there was no communication. Then i called the number given to me (Out for delivery: fila rabbie pu sneaker with tracking id fmpp[protected] from flipkart.com, will be delivered before 7pm today by an ekart wish master (Call [protected], pin 125). The guy was very rude and he told me that today we will not delivered the order. What can i do..??? Kindly do the needfull

Regards
Sujith k s

Dear sir, i purchased new mobile letv max 2 from flipkart on 20days before. Mobile touch not working and after insert simcard signal also fail after receiving the mobile. I searched online service centre. I got the madurai address. I went to there for repairing purpose. He asked 6000 rupees. I really upseted. I tried lot of time to contact customer care. They also did not answer properly. Really i frustrated. This problem will be short out...

I ordered a washing machine. Paid in advance in full.
Product came to my city. Every day i get sms out for delivery but gets post-poned for next day. This happened two days.
On third day after checking into the ekart office, the product moved out for delivery in night 8:00 pm. At 9:00 pm after an hour, it got cancelled automatically.
Ekart says that flipkart cancelled.
Flipkart say that ekart emailed that they could not contact the customer (False statement - they spoke to me all three days but could not deliver.)

Had ordered for brut "musk" body spray - for men
(Seller: sugandhvatika)
Instead brut "original" has been delivered. And guess what, there is no returns allowed!!!

I have complained 4 times so far
Incident: in[protected]
Incident: in[protected]
And also on the phone
Incident: in[protected]

They just keep saying we will get back, but no one gets back
This is pathetic.

In reference to order number od[protected], by wrong item selection, i happened to cancel the order before being processed, i got a confirmation from flipkart the amount will be refunded to my credit card by 24th of october 2017, but they never did. I have contacted customer care have also attached my bank statement to show payment not refunded, it has been a couple of days since complained them though i did not get any response. Have been a flipkart customer from years.

I have purchased a Hindware Cleo 60 Auto clean Hood wall mounted chimney through Flipkart online service (OD[protected], product received on 24 October 17. For demo and installation till date pending and today mailed me it has been cancelled.
Request for refund my money.

I had not even cancelled my order but its automatically cancelled.. Why??
There was a call for confirmation as a day before i cancelled an item. And the amount of item was being said wrong.. But i gave input for cancellation of my first order. But my needed item is cancelled.. I want my order back with the same price. The reason seems behind is price was supposed to be risen and cheated me in this wise way.
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Dear team,
I had purchased a redmi note 4 mobile by your online store but this mobile not working and i am already visit 5 times in service centre but still working properly,
Every time stopped this,

Please look into this and change this mobile, i am very stressful for this

Mobile bill & service report attached

If you are not help me them i will be go another action social sides and legal form,

Regards
Rakesh roushan
[protected]
[protected]@gmail.com

Hi team,

I have bought product in flip kart on 16.10.2017. Scheduled installation is on 26.10.2017. But the installation is not done on time and executive came to me on 02.11.2017.
When we have opened the product its broken. Immediately i have raised return request. Then technician visit scheduled on 06.11.2017. Technicain not visited the yet.

I have called cc team on 9th and they committed that product will be picked up by flip kart on or before 12th november and if you are failed to pick the product you are going to refund my money. You will have call recordings for this.

After starting of mobiles, the screen get auto off time to time. Problem in new mobile is not good just within 15 days.

Requested to replace the mobile set and provide new one.

Date of order : 14/10/17
Date of delivery: 18/10/17
Imei no. : [protected]
Model no. : moto e4 plus
Problem : mobile set get auto off.
Vender : flip kart

Regards,
Sunil kumar kanouje
[protected].
Sunil. [protected]@tatamotors.com

Hi,
I am facing a serious problem about the emi of redmi note 4 bought from flipkart on no cost emi.
I placed the order on 21st sep'17. From november onwards i have to pay the emi. But on 2nd nov'17 bajaj fin serv has charged double the amount (1834 x2) from my bank a/c. When i noticed i saw there are 2 loan accounts for the same product are running simultaneously.
1. 410ecf49913412 & 2. 410ecf49982345
And the 2deal codes are also there...
1. Cs[protected] & 2. Cs[protected]
I humbly request you to cancel one loan account please. Otherwise it is really difficult for me. I have spoken to your executive, but it did not work or i am not satisfied.
Please help me. It is charging double the amount for the same product. : (
(On 3rd nov'17)

My problem has not been solved yet. Some mr. Younus called me and told me that by 8th nov'17 my issue would be solved, but neither any communication after that from your end had happened nor my problem has solved till date.

Today again i spoke to your customer care number, and again they asked me to wait for 24 to 48 hours.

It's a humble request to you that please solve my problem. I did not expect such behaviour from flipkart.
Please look into this matter.
(On13th nov'17)

Regards
Moumita sen
[protected]

I bought blackberry classic from flipkart on 28 october and i had unboxed the product in front of salesman and i found seal was already broken than complaint to flipkart customer care but i have not got any resolution from them and now i have started using this cell and i am facing lots of problem like one speaker is not working, imported product, automatic switch off problem... I want to return this product and i am fed up of your company so as soon as possible resolve my problem...

I had bought a product (Fostelo shoulder bag
Color: pink https://www.flipkart.com/fostelo-shoulder-bag/p/itmeek8sg4nr2mp8?pid=HMBEEK8SQHF...⇄ during flipkart's big billion day sale on 16th october, 2017. Its offer price was rs. 585/- with 20% cashback in case of payment through phonepe. It had an expected delivery date on 27th october. Order id is od[protected]. On 22nd october, i got an sms stating that the item has been picked up. However, in the portal, i cannot track its shipping progress.

On 27th october i wrote to customer care to know what is the status of my order. They replied that it is delayed and will reach by 1st november.

On 1st november, i got a mail from them that my order i cancelled; after enquiry, i got reply from them that it is actually delayed and will be delivered by 6th november.

Again on 7th i had to write to them to get a similar reply that it is delayed and will be delivered by 11th november.

But, on 11th november instead of getting my product, i got the same kind of email stating delay in delivery due to same "unforeseen issue". On 12th november, i got another email stating my issue will be resolved by 16th november.

I have completely lost my believe and trust to this e-retailer and its fake promises. It may happen that again on 16th november i will receive a similar email instead of my product. The service is awful, and absolutely unsatisfactory and unprofessoional. There can be no valid reason for a simple product like that to take 1 month to get delivered. I am very much unhappy with the situation.

I want either my product by 16th november, or complete refund of my money (Without deduction of the cashback amount rs 117/-) along with a penalty for this undue delay.

I am attaching the email correspondences of the incident with this email.

I hope, my issue will be resolved.

Thanks,

Mallika bhattacharjee

I purchase some items from flipkart. Then returned two items. As per flipkart executive they have refunded payment in my credit card account. I hadn't got the refund yet. They provide the payment reference nos as — pzt[protected]dfc0702 of rs 399 and pzt[protected]dfc0703 of rs 301. I had contacted them so many times but no result found. My mob no is [protected] and [protected].

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly

Phone [protected]