Flipkart Complaints & Reviews

I didn't receive any refund money please refund my money.
Order number-OD[protected] Product name-MoCell Headphone Accessory Combo for XIAOMI REDMI NOTE 4, MICRO USB

Respected sir,

I am purchase a product vlcc facial combo (Diamond, gold, pearl & party glow) flipkart after paid full amount. But the above product delivered without diamond facial kit to me 8 october 2017. Regarding above incident i have lodge a complaint on customer care 8-10 tme and also email it. But my problem not resolved, every time your excutive tell me your resquest is not lodge by last excutive.
Prayer: please solve my problem and give the neccesary direction for deliverd the missing product diamond facial kit

Dear sir / madam

On 3rd november i have already ordered a us polo kids solid v-neck casual boys brown sweater, my order id is od[protected]. This time the product price was 550rs. Yesterday unfortunately i got a message from flipkart that please pay 599 for the product.

Could you please tell me why i am paying 599? That time if i was paying by card the price was obviously 550 not 599.

If possible please help me in this regards.
Thanking you.
Abantika chowdhury

I bought le eco le 2 phone from flipkart as per details given below
Order id : od[protected]
Order date:[protected]
Cost :- 11490/-
Bill to
Ravinder kumar kathuria
W-703. Sacred heart town
Wanawadi
Pune 411040
Maharashtra
Phone [protected]
Complaint
1. The phone gets discharged within 30 minutes.
2. T he phone gets heated up to 46 degree.
3. You have no service center for leeco in pune.
4. You do not take back phone after 10 days of purchase. 10 days is too less time to get the fault.in fact it takes more time to adjust with the working of chinese phones.
5. Mobile shop say that leeco company is closed down. Service center closed down in march2017.

My question is why flipkart sold phone to me even when every thing is closed. It means it is a case of cheating.
My request is you give me the address and phone numbers of working service center or replace the phone or refund the money rs 11490/-
If you are a group of genuine people then i am sure you will solve my problem
Regards
Ravinder kumar kathuria

Order id od[protected]
Product name: bharat lifestyle cosmo plus fabric 6 seater
Ordered in the name of my son (Akhilraj) id, and payment made by cc which emi hsa been deducted, but product not delivered yet.
May please look into the matter sincerely and made arrangement to deliver the same earliest.
Thanks and regards,
S p nigam f/o ahkilraj
78/5, maitrinagar risali, bhilai-durg (Cg)-490006
(Mo) [protected]
E-mail: [protected]@yahoo.co.in

My order no is od[protected]. Return i d is[protected]. Flipkart team telling me 5 nov your pikup is done without table stand. But your today 6 nov pickup is not done. Also i m registered our comp lent is facebook social media. And your social media team member also call me and no response till now. This case is running 5 sep 2017. Near about 10 time i m registered this comp lent by call by mail by social media. But no response.

I have ordered mobile phone and which become a not good. I requested flipkart to exchange or refund but company is telling they don't have replace or refund policy. Flipkart doesn't have exchange or refund policy they are communicatiing. The policy was not clear. They are not helping about my order. It's totally disappointed of flipkart. The policy like cheating consumer in e-commerce industry.

I was ordering a washing machine cover in october 2017 and got the same in the next week. But it was top loading washing machine cover actually i ordered front loading type. And i replaced the same within the next week but the replaced item is not suitable for my machine. I send the request for refund and and the cover picked up on 19 th october and i got a sms refund will be credited in your account on 24 th october. Upto this time the amount not credited in my account. Many time a contacted the customer care people and they told initially sorry we forgot to give the refund request and they will correct in nov 02nd.in nov 4th i contacted again in customer care at that time they told refund already processed and deposited in your account on 24th october. This is cheating. All necessary details are attached for your ready reference. Please do the needful to get my refund at the earliest.

Hi
But the problem is some ur team cancelled wrong product... Ur courier
partner picked up wrong product.. Where I supposed to cancel..
Now I got refund for what you cancelled.. There is price difference between
both products
Pls help me in this regard

I ordered a mobile phone form flipkart on 17th october 2017 and there promise date was 26th - 29th of october which is now history, when i called them the give me another date now it was 2nd of november, after that it was also history and now the date is 6th of november. It's request that please banned this shopping site
Track i'd - fmpc[protected]

I bought a watch on flipkart. It was delivered on 12th october. But it is not working for past few days. I already sent a complaint through mail but i didnt receive any reply.
My order id-od[protected]
Order date-8/10/2017

My invoice no-faa5wr[protected]
Invoice date-9/10/2017

Product-mip101 watch for girls, wenlong black

I have purchased a mobile phone moto e4 plus from flipkart. I have lost my flipkart id. And need invoice of phone. My invoice number is faawp[protected]. So please send me invoice on my email [protected]@gmail.com. I also have order id od[protected]. I am asking for invoice last one month but they have not shown any interest on my request. I am totally disappoint ed with the there approach towards my request. My contact number is-[protected].

I have purchased tv table in flipkart online marketer on 17.10.2017, paid full amount by using my credit card during diwali festival and delivery has scheduled on 3.11.2017, seller has unilaterally cancelled my order, as well as delivery promise has not fulfilled with out mentioning any reason, more dramatically the same seller is selling same product in flipkart and amazon with higher prices.
In this context i have complained to flipkart services twice in two weeks, their response is highly deplorable,
In this matter iam complaining on seller and flip kart service provider for non fulfilling of sale and breaching of trust, cheating of consumers and pay for compensation and pay for liquidated dameges.

I have been wrongly charged around 8k from flipkart which is a fraudulent activity. I was not notified, no otp was sent to me. Neither the message for the amount deducting from the account has come. This is asking to pay 12 emis. The total amount has been deducted from my credit card account.
I have purches vega vhsh-18 hair straightener for this last month. I don't know how they have charged 8k!
I want a proper explanation, else i will go for consumer forum for charging me wrongly and will take necessary step.

I paid to flipkart twins time 1) upi/[protected]/[protected]@ybl amount 10999 debited in my bank account date 10 oct 2017 4:46am order id od[protected] second time payment is deliverd successful but first time payment is not refund add in my bank account payee my vpa adress [protected]@icici paid to vpa address [protected]@ybl
Flipkart concerd team not receive amount detail show your order id so please give me refund in my bank account

Hi,
We have ordered three shield headlight led for bajaj on 8th october 2017. The product has delivered on 19th october 2017. But i returned the three products due to some issues on 23rd october. The issue was dim and bright is not working perfectly. Then the cash had refunded on my wallet on 23rd october 2017. Recently i have checked my wallet to buy other product. But my wallet is not showing the complete refunded amount.
Please find the below product details that i have ordered.

Product name :-shield headlight led for baja.

Order ids:-
0d[protected]

Mobile number given:-[protected]

Please let me know what happened on my wallet. My email id is kiran. [protected]@gmail.com

Hello team

My name is sumit and i have ordered a mobile from flipkart on 16th of oct and got the box on 24th of oct but in the box there was no mobile got only charger and usb then i file the complaint on same day flipkart said that he will be resolve the issue till 5th of nov but i did not recive any solution on 3rd of oct got the email that showing we are unable to resolve it that all plz resolve my issue i have spent 11, 000 rupees this is very big amount for me so plz anyone resolve it
Order id is od[protected]
Order placed by sumit chaudhary
My contact number is [protected]
And my email id is [protected]@gmail.com
Also i have upload the video on you tube that link is

https://youtu.be/HNUb-EhZSeM

Am writing this post with pain that how such a reputed organisation like flipkart, biggest ecommerce giant in india treat their customer. With such huge promised and fake assurance of support. It was such a pathetic display of service and support form flipkart that i never even faced with any naive ecommerce startup.

I had bought a king size bed (Order # od[protected] on big billion sale which was suppose to be delivered by 30th oct but got delivered on 3rd oct and was installed by hometown team on 6th oct. Product was defective such that there was 4 inches of gap between the top head and base which was not shown in promotional pictures displayed on flipkart.

I immediately registered a return request on 7th oct as return option was not enabled on my account. Customer care assured me that issue will be resolved in max 48 hours. I waited patiently but nothing happened and i called them back again on 9th and they had no clue what happened. Then they updated the product delivery status still says delivery pending and till the time merchant update the delivery status as 'delivered' they cannot initiate a return. Then they lodged a complaint and provided me with complaint # in[protected] and asked me to wait for another 72 hours and mailed me that issue has been put on priority and will be resolve max by 12th oct incident: in[protected]

But nothing happened again and i receive a call at the end of the day stating same what has been told before. They again provided eta of 48 hours and told me on mail to resolve the issue by 14th oct, max by 6.30 pm (Incident: in[protected], and here i was writing the post as nothing happened.

While i was writing the post, at 6:42 i received another mail (Incident: in[protected] stating "we apologise for taking longer than expected to resolve your issue. We request you to provide us time till 17 oct, 3:30 pm to get back to you."th

After 17th oct, dates keep moving forward until i posted on their twitter page again on 22nd oct. Then following up with them on 24th, 25th and 26 oct daily at least for 2-3 hours just to waste my precious time to get the same lame excuse to allow them with more time. Even they provided the final pickup date as 25th oct but nobody showed up and the dates keep getting extended (1st nov, 2nd nov, 4th nov or 7th nov). Am mentioning all incident id's provided on mail:

In[protected] 9th oct
In[protected] 12th oct
In[protected] 14th oct
In[protected] 28th oct
In[protected] 28th oct
In[protected] 30th oct
In[protected] 2nd nov
In[protected] 2nd nov (Refer to below mail content from this incident :

(
Dear customer,

Greetings from flipkart!

Order id: od[protected]

As discussed over the call, we would like to inform you as per promise date tech visit is not done. We are working on this issue, we will try to resolve this issue asap.

�we sincerely apologize for the inconvenience caused and appreciate your patience and understanding in this regard.

Appreciate your understanding.

Regards,
Suhail ahmed
Team social media
)

This is insane and a never ending loop. Such irresponsible behavior from flipkart is unimaginable and unacceptable. I have spent whopping amount and feeling cheated now. Now i have serious questions on flipkart credibility and i will not going to suggest anyone to buy from flipkart. I have even attached the defected item sample pics.

For once i can understand there can be a problem but such a repetitive pathetic service and excuses are intolerable. If anyone can tell who is responsible for the pain i suffered in all such process, my wasted time to be in line waiting for your customer service and followups, the amount i wasted on such product and the trust i put on your organization. As a reputed ecommerce company you must be aware what is the importance of lost time.

I request you to please help me with this as am continually paying interest for this product and it is in installed condition in my master bed, could get scratch as it a usable area unless it can be taken back asap. Also due to defect even if i use it could posses threat and harm anyone with that big gap between top head and base.

Kindly help me getting that returned and getting my amount back with interest that i paid and endless hour of torture i received while chasing them like an # and getting false assurance. Also have1 audio file recording as an incident proof of fake assurance from flipkart.

Thanks and regards

Abhishek tiwari
Contact: +91 [protected]
Email: er. [protected]@gmail.com

The problem is that i bought gift cards worth rs.2000. Flipkart gave the option of converting this amount in their wallet. Since i dint want to use this immediately i thought my money will be safe in the wallet, and i can buy whenever i feel like. There was no communication on the site that the money will disappear after one year from the wallet else i would have quickly utilized it. I see that my rs. 800 disappears (Pending amount inthe wallet), one day. Gift cards and expire but how can money in wallet expire. I feel so cheated. I contacted customer care and requested them to put the money back but they have refused to do so. Please help me get justice from flipkart.

Dear concern,
I have purchased one moto e4 plus mobile on 03.11.2017. I have faced the problem while charging the mobile is over heating as well as in normal using. The camera performance also not good as i excepted. So i contacted with flip kart customer executive to exchange the mobile. She said it can not be exchange. Only can replace it and also i said if the new mobile will be higher price tan this i m ready for pay it. But still nobody wants to take that response. I am tried to several ways. Again i am request you to exchange the product i will go for the higher value. I hope you understand & co-operate me.

Regards,
Purnachandra
[protected]