Flipkart Complaints & Reviews

I bought this phone with high expectations from flipkart on the 13th of may and found the speaker to be defective. I was unperturbed because i thought my order is from one of the best companies for online shopping and they will help me out. However it was worse than that. I made several complains and the seller repeatedly kept rejecting my replacement requests without contacting me or resolving my issue. Only once he called and asked to perform some steps and then promised to replace my phone if the issue persisted for more than 72 hours. The phone still had issues and when i called flipkart within those 72 hours on 27th may they said my 15 days replacement policy had been exceeded but after telling them the sequence of scenarios and neglect from the seller they promised to solve my problem by 1st june. I am calling them everyday and all they have been doing is asking me to wait and give false promises of resolving my problem within next 2 days. All they say is that we have no response from backend team and we need 2 more days.

Last week flipkart came back and said the technician will visit me, but the technician never contacted and sent the message -

"dear customer, we were unable to contact you for the tech visit of your mobile. As per policy, we will cancel the call after 3 unsuccessful attempts or after 24 hours of call registration, whichever is earlier. Kindly call us on [protected] so that we can fix up an appointment at the earliest"

I've been trying the number which they've given and it doesn't get connected, looks like an invalid number. This is unacceptable because flipkart has only been promising me quick resolution but hasn't given one.

Highly disappointing, and would expect them to get back to me asap with a solution or i have decided to go legal with this. #pathetic service #nocustomersupport #disappointngphonesellerandflipkartexperience

Please for your immediate attention.

Hello
Sir/maa'm
I want to say that, i create the flipkart account and i am old customer and purchased always article flipkart but some product not good and i returned the product other blocked the my account flipkart and i complain the flipkart active my account again i booked one mobile pay the payment etc then without any information cancel my order and not refund my amount and again
Blocked my filpkart account. I talk to custmor care but not active my account.
Please help me sir.
My account [protected]@gmail.com
Cell no-[protected]

Hi,

I ordered 2 handbags in flipkart. The sellers are seller:
Sidharthsanyacollectio & seller:
Stalwarts. While delivering the products, for both handbags does not have any price tag or brand tag. And the quality is very bad. But while returning the item, the person is denied to pickup because of no price tag and brand tag. This is very fraud business they are doing to sell dummy products in the market. Please resolve my issue.

My name is shrey yadav
Email id: [protected]@gmail.com
Phone number: [protected]
I cannot sign in my account since two days. It says 'retry after 24 hrs'. But i tried after 24 hrs, and i still can't sign in
Please help me
I have a complaint regarding my bought product that i have to post.
The customer care service has said that they will contact by 14th of june. So, before that i have to log in.
Please, if any one can!

I puchased a wireless headphone from flipkart. The listed price that they displayed on their website was higher then mrp. Then they gave discount and brought then price to mrp. And i assumed we are getting a discount on mrp. So finally they are cheating with the customers so an i. I got to know this when i checked the mrp on the product box after removing the flipkart packaging which had the listed.

I talked to flipkart they are not ready to replace the product nor ready to provide any reimbursment.

Every customer has right to have right information from seller but there cheating the customer is the case.

Regards,
Neeraj kumar
[protected]

I had ordered the above product in 2 quantities but only received 1 quantity of the product.
Card payment was done and there is no return option.
The order was placed on 3rd june, 2018 and in recieved only one item on 6th june, 2018. But the status of the order shows delivered although full delivery is not completed.

Order id: od[protected]

I brought asus zenfone max pro m1 from flipkart on 4-06-18 after uses for some time i noticed that my multi-touch is not working, but i think it will resolve, but after 3-4 days i see heavy problem in
Touch while zooming and playing games like pubg.
After complaint they sent a text visit that guy after seeing my problem told it will replaced but they send me msg that my request is rejected.
Now they are ignoring my call and my 10 days replacement period is going to end in 2 days...
Please help me i brought this only phone from my own savings..

Dear Flipkart,

Flipkart are becoming a place for cheating. Delivering used items is your hobby now. The Jeans you delivered didn't fit and it didnt have an MRP tag and we requested for a return immediately next day. When the customer care called they told they cannot accept the product with out Tag. The product didn't have Tag at all.
The Flikart has become a big area for cheaters.
How can we trust you.

Any product Flipkart deliver need to be checked for quality, tag and all thenecessary things. How can we prove that the product didnt have MRP Tag. All other products we received didn't have an MRP tag at all. But we had problem with only one and we want to return that.

Please return the Jeans and refund the money.
It has become a culture like we need to Unbelieve you in each product you deliver.

Pradeep

Hello,

I had ordered product from flipkart which was to be delivered on 9th june. Since i was out at that time my land lord being unaware of the order refused the item. Neither flipkart nor ekart logistics called me to verify. Afterwards when i called them they committed to deliver it once they do ivr verification. Now it has also been done by me but still i am not getting any proper response from the flipkart team. Also they are not in sync. Everytime i call them they give me different responses. I am feeling like being cheated. Please guide me what should i do

My name is Neil Surati – I am mentioning below the series of events which shows that FLIPKART has failed in customer services.

1. 29th May 2018 - Laptop ordered on flipkart.
2. 30th May 2018 - Laptop delivered.
3. 1st complaint – 30th May 2018, since laptop was taking time to start. It took 20-25 minutes to start.
4. 1st Jun 2018 – got a call from Lenovo call center for online support, but I was in office so agent offered to call on 2nd Jun 2018.
5. 2nd Jun 2018 – I got a call from Lenovo call center for online support. It took 15-20 minutes laptop to start.
6. Engineer was arranged to visit in personal on 4th Jun 2018.
7. Engineer name Mr. Rakesh Kamble (mobile nos – [protected]) visited on 5th Jun 2018. He checked the laptop and onsite service report was generated.
8. Engineer has asked to send the onsite service report to [protected]@lenovo.com – in return I have received DOA via email on 6th Jun 2018. (DOA reference no:[protected]
9. 9th Jun 2018 – was the date of delivery and replacement of laptop, which didn’t happened.
10. 9th Jun 2018 – I asked for call back service from flipkart around 9:00 PM. I got a call – after listening to my complain, my call was about to transfer to a team leader but call was on hold for 15-20 minutes and then automatically call got disconnected.
11. 9th Jun 2018 – a new date of 14th Jun 2018 is tagged for delivery.
12. 10th Jun 2018 - Same story happened around 10:15 AM. My call got disconnected again after sometime.
13. 11th Jun 2018 - I have raised email complaint to cancel my product. As usual no reply from flipkart.
14. 12th Jun 2018 – I have asked for call back today. Spoke to 2 supervisors. 1st supervisor Mr. Aniket and 2nd supervisor Mr. Dhananjay.
15. Mr. Dhananjay was supposed to call me back by 4:00 PM today.
16. Again I got a call from flipkart - agent named Tanmay and supervisor name Mr. Chatterjee. 20th Jun 2018 a new date for delivery.

Hi received the order on 26th may and open the product on 4th june.. I hve order for loreal lipidum shampoo and loreal lipidum masque with addidas deo. However both the products are fake. I spoke to flipkart multiple times as per them its in no return policy and if i got the fake product i should hve complaint within 10days. Till the time i willnot use it how can i tell them if its fake or original

I raised a return for my product i.e. Panasonic P95 and after speaking with a dumb executive who couldnt understand what i was saying for like 10 times i was told they will book an appointment with the technician who would come and check the device and if he ia unable to resolve my query he further process ny request for request.
However, i have received 5 text stating that the technician was unable to reach me.
God knows why because i have been keeping my phone near me all the time and havent received any calls.
Then i called the Flipkart CUSTOMER CARE department and asked for a callback to which i wax told will receive a callback and ofcourse again i didnt receive any call.
I didnt know that flipkart would be such a ### site to order
Taking my money and giving defective good and then not reaching out to me to resolve my query
If today i dont receive a response from you all i will not mind taking a legal action against your stupid company.
Ticket ID 8F10-27013FLPKRT-5803253

Order od[protected]
Flipkart not refunding my money since 2 months, total fraud by company
Very bad experience this time and not gonna buy anything from flipkart.
Such a bunch of lossers are running the company.
Worst platform to buy anything.
Not recommended.
The send the defective products and not even responding in any service request and anything at all.. Not in look to refund my money.
Fraudsters

Hi I Am purchased micromax canvas 6, in flipkart and my mobile was not user friendly and more heating happened in hearing speaker side I capture this mobile more than 10 mins continously this is my worst experience in purchased flipkart already I spoke flipkart customer care executive but nobody help to recover the issues. Kindly help to solve the issues and I need replacement.

Dear sir / mam,

Good afternoon!

Redmi note 4 purchased on the 09th aug 2017 through flipkart.

Invoice number # faaw5c[protected]
Order id: od[protected]
Handsets
Fsn:
Mobeq98thngr4fd5
Hsn: 85171290

Its screen not working for last few days. The product is under warranty period.

Kindly replace the mobile.

Thanks
Jitender kumar

Dear team,

We have purchase split ac of billion from flipkart on14th may through online portal, which is installed by your vendor.ac not installed properly and also not good behave by vendor. Split ac not cooling well i have filed a compliant many times but still not resolve the issue also no action taken by company. I have a request that the complaint should be resolved soon. The interest will be applicable when the goods purchase. If it does not fit the ac till 16th june then i will fill the case against you in consumer forum..

Print screen attached..

Detailsi are as below..

Od[protected]
Need help
Track

Billion 1.5 ton 3 star bee rating 2018 s...
Color: white
Seller:
Omnitechretail
₹19, 499
Offers:
2
Return requested
Your request for return is being processed
Installation service
Extra charges
Expected by sun, may 27th '18
Technician visit service
Expected by thu, may 31st '18
Uninstallation service
Expected by sat, jun 9th '18
Technician visit service
Expected by sat, may 26th '18

I ordered the product of brand panasonic trimmer on before 9th june after this day the product was shipped and the delivery date was 11th june it was yesterday and i havent got the product yet the delivery boy called on 11th june at 5:30 pm and said that i will come by 8 pm.. But he didn't come and today he again called and said i will come tomorrow and now i am cancelling the product as waiting for many days and no punctuality of an delivery boy. Thank you

My order no od[protected]. I have create return request. But flipkart is not taking my product. Daily i am calling and they are telling today they will pick product. Fake company.

Your return request has been accepted!

We will pick up the item shortly and the refund will be initiated within 1 day of the item being picked up.

Order id: od[protected]

Return id:[protected]

Check refund status

Pickup by

Monday, jun 11, 2018

Pickup address

Chennai

Tamil nadu

Please be sure to follow the pickup instructions below

Hariprasad. G

Hi,

I purchased a virat kohli endorsed mrf popular cricket bat size 6. Today morning i received the item. But the item delivered is entirely different than it was advertised in the website. The item is also in bad condition. It is with several scratches and dents. My son is very upset about it.

I've also uploaded the video of the same.

Regards,
Rajat chakraborty

Date 11.6.2018
Order id. Od[protected]

Dear flipkart representative
Your service engineer call me and say your mi tv 80 cm is deliver when i will come for installation but fact it is not deliver.
So why you are disturb mi daily.
Also your courier servies also call and say you are wait for us for delivery but not came. And also not receiving my call