Flipkart Complaints & Reviews

I received a defective phone from flipkart and have already raised two complaints but flipkart has failed to resolve my issue. What can be done in a matter of few minutes and emails/calls they've taken a month and my problem still remains. Not only this, they haven't lived your this promises of assured customer service or follow up of problem, looks like these guys are providing only fake promises and doing nothing but losing customer trust.

Flipkart has been blaming the seller and the seller has never contacted me despite the fact that flipkart promised of a visit from them. Leave visit, they've been contacted me and they keep rejecting my request.

Highly disappointing silver this is the third time and i'm absolutely frustrated and annoyed how such a big online shopping giant can cheat it's customer and give pathetic seller products.

I believe they should be taken legally to court and asked to shut down this gamut of fraud online money making website!

Please for your immediate attention.

I brought 6 seater sofa set from flipkflipkart but sofa set side hand stand is broken. Then i told him sofa set is damage. So i want to my refund but they told me refund is not possible only can replacement. Then i told him replacement. Technician also visit and told me it is broken cannot possible for repaire. Please i want to refund. Please help me. Many time complaint but have no response. My order id od[protected]. Delivery date -24/march 2018.

I have purchased redmi note 5 and product was delivered to me on 17th june, 2018. But the phone was dead on arrival. Its power button was not working. I raised a replacement request under dead on arrival.
But one of the flipkart's executive told me to put it under "ports on working". So, he cancelled my previous "dead on arrival" request. I raised another replacement request under "ports not working".
Then, the technician visit was scheduled and technician informed that the "power button" is not working and the product will be replaced. The replaced product was on my doorstep and the ekart wishmaster told me that he will cancel this request and i have to raise another request under "dead on arrival". Flipkart customer executive told me that, it will take atleast 48hrs for that button to appear for me to raise that request and after that what course of action will be there, they are not sure of that.
Such pathetic service is not expected on flipkart's end.
Order id :od[protected]

I tried to place an order on 30 may, 2018 but it was not placed successfully.It happened twice and two amounts of ₹14999/- each got debited from my account.When i called them, they told me that merchant has not received the money so you have to contact your bank.Then i contacted the bank and after 20 days they told me that they need proof from flipkart that they didnot received the amount.I called flipkart many times but they are not providing me proof of the same.If you have not received the money, then what is the problem in providing the proof.My registered flipkart no. is [protected].I want my amount back ASAP or proof of the same.

Hi,
I purchased an honor holly on 13th july, 2018 from flipkart. However even though it has lte enabled jio sim doesnt works on my phone.
Raised return request 3 times however in the 1st instance it was closed instantly, in the 2nd instance it was closed aftre technician visit, where the technician himself verifiedand was unable to make calls to my mobile, and to make matters worst he updated there was no issue with the phone.
Raised again acomplain against the fake update by the techincian, aand after4 days im being told to visit service center.
I want a complete refund of the phone as it doesnt suffice my reqquirement and please stop harrasing the customer., when you are not going to return whet the hell is there a return policy.

Totally disappointed with the customer service

I have purchased Asus Zenfone Max pro 1 on 1st June.Handset was not working properly since starting & I'm complaining since last 10 to 12 days but till now there is no response from the flipkart team.Im calling daily for 2 to 3 times on customer support & getting the same answer that "your query will be solved within 24 hours" but till today my handset is not replaced as per their 10 days replacement policy on the online portal. Very pathetic service from flipkart & mentally harassment from the online shopping giant(Flipkart).

Mukesh Shandil,
[protected]

Sir,
I have received delivery of whirlpool front loading washing machine, but your engineer came for installation & demo and the machine screws were having elec current shok, so eng said, he is going to send another engineer, but yet no one came, so please change the washing machine or refund our amount, purchase order id od[protected]
Please do change this macine. Or send us any other make.
Take immediate action, please.

I am customer of your product karbon boom as first i have paid the money directly from credit card but after ward i have given cash on delivery but from my account the money has been eliminated from my account and also taken cash on delivery i have given the complaint before also to bank as well as flipkart they have accepted the fault that the money has been eliminated and they'll refund till now my money is not added to my account so i request to you take a strike action

Its been more than a month i am being tossed up between hdfc bank and flipkart for my refund which is still not given. Wrote several mails to flipkart and bank but still no update bank is saying merchant didn't process the refund and merchant saying they have already refunded.

This is a mental trauma chasing bank and merchant regularly request you to please get the issue closed with a compensation on mental trauma i suffered chasing bank and merchant.

I have returned the mobile since 1moth ago still I have not received any money please clarify that
Firstly they said put a account for refund amount still I am entered four account no. S still they haven't responded and they said account is invaluable the I have call the customer care and they said put account no.
In the refund system our account IFSC code not found and I have put others account then they are still say after 5 day
.. will not four times of

Hi i have order a 2 rings the cost is 414 . i don't know weather i choice item are successfully order or not .
but in my bank account the amount is deducted but still we are not any items which i have tried to order
even once i spoke with customer care also they told wait one day but after that i am trying call to customer care it's always says executives are busy

please let me know weather my order is successful if not me please return my amount back

Why my order is too delayed???
When i shop on flipkart that time i get a order number i. E: od[protected] febia casual solid womens kurti
Delivered expected by mon, 18th jun 2018
While i paiding payment why my order not delivered on time???
Those people who tick on cash on delivery they will get order on time either before tat, then why not for me???
My reference number is fmpp[protected]

Hi,
Placed an order for snickers chocolate in 4 quantities. But 2 quantities are missing and other 2 packets received in damaged, open sealed and melted condition.

From last few days i am trying to connect with flipkart for resolution but i was unable to connect.

Today when finally i reached to them they didn't provide me satisfactory resolution.

How could it possible to keep the product which is not in consumable condition at all. What about the missing item?

Please do the needful.

I had ordered an Apple Watch from a Flipkart Assured seller on the 16th of June. Upon receiving the product on the 17th, the box was tampered and inside was a counterfeit Apple Watch with all accessories missing. I had called their customer support and they had issued a replacement for the said product. I received the replacement on the 20th of June. The box was again tampered and this time it contained another counterfeit watch with all accessories missing. I asked for a return and my money to be refunded. But they just wont process my return. Every time I call their customer care, they tell me that their back end team will contact me. But no one contacts back. I worked very hard for the money and now even after facing such harassment they still won't give my money back. It is causing me mental anguish and this whole process is affecting me greatly.

I want my money refunded. Whether it's their seller who sold me the wrong product or whether the product was stolen and replaced by some one during transportation has nothing to do with the customer who purchased it. And nor should I have to face such harassment to get my money back even after multiple counterfeit tampered products were delivered. Please help me out.

I don't know what else to do. I am having a break down because of such harassment.

I have purchased three watches combo set which one watch was found damaged and one was found non functional.
I am very dishurted and disappinted to see product condition
Order id od[protected]
Product abx1193blk-1192wht-3098cbr-combo, abrexo abx08010-gents exclusive.
This product may be either replaced immediately or money should be returned immediately.

Dear Sir,

It has been long time that i am using your site for online shopping.Few days back i have received some virtual prepaid card "MasterCard" for online shopping form U.S bank.You are authorized merchant of that card.My 11 items refund is not credited in my card.I had contact my U.S bank they replied it is pending for cancellation from seller.I had already sent many emails to flipkart but did not get any solution of the problem.For your reference i will share screenshot of the all item order.

I have ordered a product from flipkart with order id - od[protected].
June 14 was delivery date. But product not yet delivered till 20th june.in between i have contacted their customer service three times. They assured deivery time by 21. And on 20th service executive from flipkart call me to cancel the product.
They have wasted my one week time and such an irresponsible and careless behaviour from flipkart. I have now cancelled the order as they asked me to do.

Dear sir i bought iphone 8 plus 64gb silver 26 may and i received order 2nd june but i didon't recieved mobile and charger adapter in box i complaint to flipkart they told me wait 12 days after 12 days they didnot ready to resolve my problem i spent 73000 on it and am student am belong to middle class family so please solve my problem i want refund or replacement asap please help me

My order id is - 0D[protected]

My order with order id od[protected] of rs 289 vide waybill fmpp[protected] (Transported via ekart logistics) has been delayed for three days, but not delivered till today. Besides, there is not even a single call from the delivery person even if my shipment is showing "out for delivery" for two days but not getting delivered, no message, or no calls even
. Please try solve thd asap.

This is Rohit Kumar . I ordered a oil (figaro) . The delivery boy refused to deliver at my place . The order no -OD[protected]. The order os from flipkart and it would deliver by ekart.The was i cash on delivey at home delivery. If can not deliver the product, they should not took order .
Thanks
Rohit kumar