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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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M
Mohandas mc
from Changanacheri, Kerala
Jun 13, 2018
Resolved
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Address: 673521

After successfull payment deduction, they sent message me that your order is booked( OD[protected]...

After 10 days suddenly i have received a message by flipkart that your order has been cancelled by seller..

this is second time, I request you to take action for this fraud and provide me with the laptop which i have ordered for price rs 37, 490 as a compensation for my waste of time and money getting locked up for these days. Attaching the print screen of the flipkart product booking details . On the bottom you can see the date and time.
+5 photos
Jul 29, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2018
Flipkart Customer Care's response
We will revert on it.
Jul 05, 2018
Updated by Mohandas mc
flipkart cancelled my order without telling me and flipkart is still holding my money. kindly take action against this type flipkart's frauds.
Jul 09, 2018
Updated by Mohandas mc
'"Seller has cancelled your order as requested by you with the reason of Delivery Delayed." flipkart always telling these kinds of fake reasons. This is what kind of fraud Flipkart is doing with sellers. kindly take action against this type flipkart's frauds.

flipkart always telling these kinds of fake reasons.
Same Thing happened to me. I placed Ordered for 12 Items with offer price, but after 10+ days they cancelled without proper reason, after holding my money for around 3 weeks they made the refund.

Fake offers are made and force us to pay in the name of credit/debit card discount and then cheat us by saying stupid reasons and cancel the order.

Probably they are doing this not only to cheat us I believe they are cheating the sponsering bank to get the card discount amount from them. Flipkart, I hope you frauds soon get sinked
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    Sujin Kunju
    from Calicut, Kerala
    Jun 13, 2018
    Resolved
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    Address: Alappuzha, Kerala, 688524

    I have ordered asus zenfone max pro m1 in may 3.
    It's a flash sale. I ordered the product and the cash is debited from my bank account.

    When i call the customer care they told that cash is not credited here so you may contact bank.

    So i contacted the bank branch.

    The bank told me that the transaction of cash was successful and it is transferred to the flipkart account.
    Bank give me the proof of transaction.

    Please help me to get my money back.
    Jul 20, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 14, 2018
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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      Vengalrao
      from Hyderabad, Telangana
      Jun 13, 2018
      Resolved
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      Sending another products i selected one they sending one this is second time i will give 0 stars for this i won't trust next time please don't buy clothes in retailnet they send me complete different product and price also different and flipkart app they didn't show return option also and also indicating cancelled option i won't buy next time i won't give rating also
      Jul 17, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 14, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Jul 17, 2018
      Flipkart Customer Care's response
      We would like to inform you that we tried reaching you on your registered number but we were not able to reach you. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
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        neil007
        from Bengaluru, Karnataka
        Jun 13, 2018
        Resolved
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        Address: 712258

        I have ordered the above product after reading the description of the product, now when i received the product i looked and found it so cheap the built quality so low and its such a plastic material. Now, when i am asking flipkart for the refund of the product they are denying it saying seller doesn't have the option. I want my refund of money for such a crap material i can't pay 1k.
        Jul 16, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 14, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Shared the details as requested in the mail.
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          krishj0
          Jun 13, 2018
          Resolved
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          Address: 560059

          Dear sir,

          I have ordered a "furnicity fabric 3 + 1 + 1 grey sofa set" on 5th may 2018 and allotted delivery date was 22nd may 18 but the item has not delivered on the date and they extended the dates to 29th may, 6th jun, 13th jun and till the date the item not delivered. When i called to customer care they telling unwanted excused so i want to cancel the order and need money back or else please deliver the product asap.
          Below is the oder id -

          Order id-od[protected]
          Jul 18, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 14, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            S
            shreyansh120
            from Bengaluru, Karnataka
            Jun 13, 2018
            Resolved
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            Address: Kolkata, West Bengal, 700007
            Website: www.flipkart.com

            Hi,

            I have recently ordered a television for official purpose and wanted to take a gst rebate against the same as suggested by my charted accountant. When i contacted the customer care for the same they simply denied stating the same is not provided by the portal and the seller.

            I have serious concerns as the same has been implemented and followed by the govt. Of india and how can the same be denied by the platform.
            Jul 28, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jun 14, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              AGbits
              from Bengaluru, Karnataka
              Jun 13, 2018
              Resolved
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              Resolved

              Website: flipkart.com

              I was ordering book 'you can win'. I filled out everything. Then i chose to pay using net banking and the bank was state bank of india. The amount has been deducted from my account but the order was not placed. I have the cyber receipt as well. What should i do?
              I am attaching the screenshot of my account summary which clearly shows that rs.200 has been deducted from my account.
              +1 photos
              Jun 14, 2018
              Complaint marked as Resolved 
              They have placed the order now. Thank you
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 14, 2018
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                Kulbhushan Gautam
                from New Delhi, Delhi
                Jun 13, 2018
                Resolved
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                Address: New Delhi, Delhi, 110040

                I have purchased micromax bharat 3 (Champagne, 8 gb) (1 gb ram) on dated 07.06.2018, i look this phone on your site clearly mentioned in specifications general

                In the box
                Handset, charger, battery, handsfree, usb cable, user guide, screen guard

                Model number
                Q437

                Model name
                Bharat 3
                Color
                Champagne

                Browse type
                Smartphones

                Sim type
                Dual sim

                Hybrid sim slot
                No

                Touchscreen
                Yes

                Otg compatible
                Yes

                I have received the box on dated 10.06.2018 and check the box handsfree is not in the box.

                Please confirm me handsfree status, otherwise i shall be returned the phone on your company.

                Handsfree send or not and amount deducted or send my bank.

                Please confirm as soon as earliest.

                Regards,
                Kulbhushan gautam
                Cell no. [protected]
                Jul 21, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 14, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  S
                  Swathik93
                  from Hyderabad, Telangana
                  Jun 13, 2018
                  Resolved
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                  Resolved

                  Address: 500039
                  Website: Flipkart

                  Hi team,

                  I have plwced a refund on order id : od[protected]. However, the return is being cancelled without notifying and mentionin any reason. This has happened 5 times till now and flipkart has cancelled it all 5 times.

                  The product i recieved is totally different. I have even attached the pics of it. Inhave called them 5 times till now
                  +2 photos
                  Jul 25, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 14, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    R
                    Ricky Kamal
                    from Chandauli, Uttar Pradesh
                    Jun 13, 2018
                    Resolved
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                    Resolved

                    Address: Kanpur, Uttar Pradesh, 208017
                    Website: Flipkart.com

                    I ordered a honer 7 a on date 5 june. It was deliver on 8 but some problem i am not receive it so i raised a complain for redeliver but after promising customer support it can deliver on 13. Today i recieved a call and customer support says your order cancel how is it possible without my concern it cancel your end am very upset, provide my product otherwise for shopping i am not go through flipkart it is very poor service
                    Jul 15, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 14, 2018
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                    It's charger is not working. I have worrenty to claim.i have called to customer care centre but that's not connecting to customer care representative.
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                      M
                      Manish T J
                      from Mudigere, Karnataka
                      Jun 13, 2018
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560079
                      Website: Flipkart

                      I booked redmi note 5 pro on flipkart on[protected]. 12:05 pm. I used andra bank atm card it asked for otp i inputed the same bt it said wrong otp try again but amount was deducted from my bank account. I tried calling customer care nt there is no use. Its not 1 or 2 thousand. It's 15 thousand. It is nt showing in orders column also. Worst experience @ flipkart
                      I have used amazon, paytm mall, and many more but never experienced like this.

                      My email id: [protected]@gmail.com
                      Jul 16, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 14, 2018
                      Flipkart Customer Care's response
                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                      Verified Support
                      Jun 14, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Jun 15, 2018
                      Flipkart Customer Care's response
                      Customer raised a complaint stating that the amount has been debited from customer account however, the order was not confirmed. We have interacted with the customer and informed that the amount was not received by the seller. Hence, requested customer to contact the bank for further assistance. Closing the complaint from our end.
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                        K
                        Kulapuram
                        from Kharagpur, West Bengal
                        Jun 13, 2018
                        Resolved
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                        Resolved

                        Address: Ranchi, Jharkhand, 834002

                        I ordered for one set of epson ink (4 colours). 3 sets in one parcel was delivered on jan 17, 2018 for rs 563/-. I filled 1 set. The print outs were not satisfactory. Still i continued printing with that. Yesterday i took the printer to epson cc. The head had to be replaced for rs 2300/- i was told it got spoiled because of the duplicate ink.
                        I was happy to get 3 packs for rs. 563/-
                        But the printer got spoiled with that. I had to spent rs 2300/-
                        2 packs of ink are still not opened. Used ink bottles are also here.
                        Address:
                        Manju, ews-163, harmu housing colony, ranchi, jharknad 843002
                        Jul 17, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 14, 2018
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                          Roddur
                          from Nagpur, Maharashtra
                          Jun 13, 2018
                          Resolved
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                          Resolved

                          Address: Gandhinagar, Gujarat, 382007

                          This is to bring to your notice, that I purchased the product (Name: Birdy Micro Fiber Collapsible Wardrobe and Order id: OD[protected] on May 24th 2018. I was out of the station and therefore could not open the product but as I open it now, I found the manufacturing defect because of which I am unable to build the Almirah. The size of steel rod and connector is same and as a result, the rod won't go inside and break if try.
                          I consulted other people with the similar product and found it to differ. I want to return the product but now as I look; the due date was 3 June 08 which have passed as I was out of the station.

                          I wasn't expecting such a damaged and improper product from a company as reputed as yours and therefore kindly look into the matter and refund as it is of no use to me now.
                          Aug 18, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 14, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Jun 22, 2018
                          Updated by Roddur
                          I didn't get any response from your side till now. 8 days have been passed after the complaint. This is very much unprofessional and highly disappointing.
                          Verified Support
                          Jul 13, 2018
                          Flipkart Customer Care's response
                          Customer complain was when the product was delivered she was not in town, when she came back to town and opened the product she came to know that she is not able to fix the wardrobe so apologized and info given since customer contacted us back post return policy period, so politely denied and also requested to get in touch with Brand since there is 6 months brand warranty on this order, she agreed and closed the complaint.
                          Dear team Flipkart

                          I have made Payment ₹12999 for Order Id - OD[protected], But it is unsuccessful, and Payment was deducted from my account, no Refund till now

                          Please Solve ASAP.

                          Thanks
                          Laxmi Kant Mishra
                          [protected]
                          @rishu_lax
                          Dear sir

                          my order no is OD[protected], sir in my phone i have changed speaker 2 times.i'm not happy your service satisfaction.so sir please replace my phone and give new phone and contect me sir. my phone no is [protected].
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                            N
                            nikmahe
                            from Bengaluru, Karnataka
                            Jun 13, 2018
                            Resolved
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                            Resolved

                            Address: Indore, Madhya Pradesh, 452005
                            Website: www.flipkart.com

                            I bought this phone with high expectations from flipkart on the 13th of may and found the speaker to be defective. I was unperturbed because i thought my order is from one of the best companies for online shopping and they will help me out. However it was worse than that. I made several complains and the seller repeatedly kept rejecting my replacement requests without contacting me or resolving my issue. Only once he called and asked to perform some steps and then promised to replace my phone if the issue persisted for more than 72 hours. The phone still had issues and when i called flipkart within those 72 hours on 27th may they said my 15 days replacement policy had been exceeded but after telling them the sequence of scenarios and neglect from the seller they promised to solve my problem by 1st june. I am calling them everyday and all they have been doing is asking me to wait and give false promises of resolving my problem within next 2 days. All they say is that we have no response from backend team and we need 2 more days.

                            Last week flipkart came back and said the technician will visit me, but the technician never contacted and sent the message -

                            "dear customer, we were unable to contact you for the tech visit of your mobile. As per policy, we will cancel the call after 3 unsuccessful attempts or after 24 hours of call registration, whichever is earlier. Kindly call us on [protected] so that we can fix up an appointment at the earliest"

                            I've been trying the number which they've given and it doesn't get connected, looks like an invalid number. This is unacceptable because flipkart has only been promising me quick resolution but hasn't given one.

                            Highly disappointing, and would expect them to get back to me asap with a solution or i have decided to go legal with this. #pathetic service #nocustomersupport #disappointngphonesellerandflipkartexperience

                            Please for your immediate attention.
                            Jul 1, 2018
                            Complaint marked as Resolved 
                            Flipkart delivered a replacement phone but turned out to have the same problem. They finally accepted the issue and returned the phone as well as my money.
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 14, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Jun 16, 2018
                            Updated by nikmahe
                            Hi,

                            Please note the technician visit you scheduled didn't happen, because the seller sent me this, message WITHOUT even contacting me -

                            "dear customer, we were unable to contact you for the tech visit of your mobile. As per policy, we will cancel the call after 3 unsuccessful attempts or after 24 hours of call registration, whichever is earlier. Kindly call us on [protected] so that we can fix up an appointment at the earliest"

                            Please this is the second time the same series of tasks are happening. And fyi, the number they've given us invalid. I cannot understand can I really rely on Flipkart for such a bad service? Please for your immediate attention, as this is crossing my patience and making me very disappointed.
                            Jun 21, 2018
                            Updated by nikmahe
                            Any update Flipkart?
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                              R
                              ranjan ritu
                              from Patna, Bihar
                              Jun 13, 2018
                              Resolved
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                              Resolved

                              Hello
                              Sir/maa'm
                              I want to say that, i create the flipkart account and i am old customer and purchased always article flipkart but some product not good and i returned the product other blocked the my account flipkart and i complain the flipkart active my account again i booked one mobile pay the payment etc then without any information cancel my order and not refund my amount and again
                              Blocked my filpkart account. I talk to custmor care but not active my account.
                              Please help me sir.
                              My account [protected]@gmail.com
                              Cell no-[protected]
                              Jul 17, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 14, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              It has s problem with a charging cable.it is not at all sitting tightly every time it become loose and my mobile unable to charge.
                              No explanation required but I am not going to order anything from Flipkart . As of now it is the worst ecom in India.
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                                Ashok Mukthala
                                from Hyderabad, Telangana
                                Jun 13, 2018
                                Resolved
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                                Resolved

                                Website: flipkart.com

                                Hi,

                                I ordered 2 handbags in flipkart. The sellers are seller:
                                Sidharthsanyacollectio & seller:
                                Stalwarts. While delivering the products, for both handbags does not have any price tag or brand tag. And the quality is very bad. But while returning the item, the person is denied to pickup because of no price tag and brand tag. This is very fraud business they are doing to sell dummy products in the market. Please resolve my issue.
                                Jul 15, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 14, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Invoice Number # FAAAWR[protected]

                                I had ordered two syska power bank in which One of thepower bank-power button is not working properly.
                                Please help in replacing.
                                Waiting for reply

                                Date of Received Item: 26-MAy-2018

                                Warrenty: 6 months

                                Contact no-[protected]/[protected]
                                I have been buying products for years and iam satisfied with flipkart but for last few days when iam trying to buy a product all the products are showing out of stock in my area kozhikode my pincode is 673005 i feel very bad about this. Please try to rectify this problem as soon as possible
                                I ordered Nike shoes order ID OD[protected]
                                But I had to return it as it was a size bigger.

                                Where I requested to return the wish master denied return as there was no mrp tag but the TAG was never there on the product in the first place.

                                Even after calling to the customer care no help was provided.
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                                  MR. BOOGIE
                                  from Hyderabad, Telangana
                                  Jun 13, 2018
                                  Resolved
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                                  Resolved

                                  My name is shrey yadav
                                  Email id: [protected]@gmail.com
                                  Phone number: [protected]
                                  I cannot sign in my account since two days. It says 'retry after 24 hrs'. But i tried after 24 hrs, and i still can't sign in
                                  Please help me
                                  I have a complaint regarding my bought product that i have to post.
                                  The customer care service has said that they will contact by 14th of june. So, before that i have to log in.
                                  Please, if any one can!
                                  +1 photos
                                  Jul 18, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 14, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Jun 15, 2018
                                  Flipkart Customer Care's response
                                  Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.
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                                    neeru2883
                                    from Vijayawada, Andhra Pradesh
                                    Jun 13, 2018
                                    Resolved
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                                    Resolved

                                    I puchased a wireless headphone from flipkart. The listed price that they displayed on their website was higher then mrp. Then they gave discount and brought then price to mrp. And i assumed we are getting a discount on mrp. So finally they are cheating with the customers so an i. I got to know this when i checked the mrp on the product box after removing the flipkart packaging which had the listed.

                                    I talked to flipkart they are not ready to replace the product nor ready to provide any reimbursment.

                                    Every customer has right to have right information from seller but there cheating the customer is the case.

                                    Regards,
                                    Neeraj kumar
                                    [protected]
                                    +3 photos
                                    Aug 7, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 14, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Jun 16, 2018
                                    Updated by neeru2883
                                    No response yet. Still waiting
                                    Verified Support
                                    Jul 05, 2018
                                    Flipkart Customer Care's response
                                    Customer has raised the complaint regarding the pricing issue. We have interacted with the customer and informed seller has processed the difference amount Rs. 994/- as the Gift card in Flipkart wallet. Hence, closing the complaint from our side.
                                    No response yet. Still waiting
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                                      Manaswini Panda
                                      from Bengaluru, Karnataka
                                      Jun 13, 2018
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500032
                                      Website: www.flipkart.com

                                      I had ordered the above product in 2 quantities but only received 1 quantity of the product.
                                      Card payment was done and there is no return option.
                                      The order was placed on 3rd june, 2018 and in recieved only one item on 6th june, 2018. But the status of the order shows delivered although full delivery is not completed.

                                      Order id: od[protected]
                                      Jul 16, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 14, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        A
                                        Atul06
                                        from Gurgaon, Haryana
                                        Jun 12, 2018
                                        Resolved
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                                        Resolved

                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                        Website: www.flipkart.com

                                        I brought asus zenfone max pro m1 from flipkart on 4-06-18 after uses for some time i noticed that my multi-touch is not working, but i think it will resolve, but after 3-4 days i see heavy problem in
                                        Touch while zooming and playing games like pubg.
                                        After complaint they sent a text visit that guy after seeing my problem told it will replaced but they send me msg that my request is rejected.
                                        Now they are ignoring my call and my 10 days replacement period is going to end in 2 days...
                                        Please help me i brought this only phone from my own savings..
                                        Jul 17, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Jun 12, 2018
                                        Updated by Atul06
                                        Just now I complained again on their website for replacement
                                        Verified Support
                                        Jun 14, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
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