Flipkart Complaints & Reviews

I have bought and gifted a dell inspiron14 laptop at Flipkart Online shopping on October 3 rd.my sister was very happy. but after few months few keys from the keyboard was not working. so i called to dell service center through the phone call at the beginning they tried to find out the problem but when they came to know about the defects they didn't respond at all.hence it was not fruitful one.even the warranty period is till the December, i didn't get any solution to my problem. i bought many goods and recommend it to my friends but due to this inconvenience i felt really bad.please help me to solve this problem. im looking forward for ur positive approach.

This is Arbaz here..!
Now i totally shocked with. Flipkart..! The service boy tells lie due to his foxy..!
Service boy told m that i called uh and u cancelled the order therefore not i single call is came from flipkart or ekart..! I ordered two items and i cancelled 1 item in app (not on call) and He said that he cancelled one more becoz he called m .. and as i said no call is attemed to me i can provide proof..! AND WTF NOW ..the filpkart app still shown me that only one order has been canceled... flipkart should strikes on the service boy who down the responsible company image..!if my isssue not resolved by flipkart thn i nvr will order with flipkart i will delete the app ... it is not to bearable by Great Flipkart..!

Hi,
My name is rajesh and my flipkart order no.OD[protected] and yesterday executive called to me for fixing appointment for installation ac today and today morning he was called he want to come tommorrow. How can i wait for. flipkart service is good but installation process problems with executive mainly jeeves.

I am trying to book the Marq air conditioner from Flipkarts Portal since 3 days. After getitng to the payment page whn i am selecting ICICI EMI option & entering my Credit card number, the portal is reflecting "THIS CARD IS NOT SUPPORTED". I am using ICICI Amex Credit card & on their portal they have mentioned this card in their payment acceptance modes. I have also confirmed from ICICI's part & there is no issue on their part in terms of payments. I am continuously trying to call Flipkarts contact number but the reply which i am getting from them is "refer our portal, our all customer care executives are busy". This air conditioner booking is very important to me as i have to gift this on my sisters marriage. The first resolution which i want is that air conditioner get booked ASAP otherwise I will claim the extra money which i pay in the market for the same from the flipkart because of the delay made on their part.

I ordered Rado Watch and got it delivered on[protected]. i want to replace the same as it is different from the one i wanted.but my account has been blocked by you.the watch is covered under 30 days replacement policy but since i am not able to log into my account i cant replace the same.the watch is worth rs 91800 which is a huge amount and a huge loss.i want to change the watch ..customer support team says their system has detected many returns from me but please give me details of the same..because i havent placed any return request earlier ..i am a genuine customer and can give my id proofs to prove the same.please help me out and open my account so that i can manage my order.i shall be highly oblidged to you.

I ordered a Phillips QT3310/15 Cordless trimmer on 28 June on flipkart which was supposed to be delivered by 30 june but it kept on delaying and every time I call on flipkart customer care, they tell me to wait for more 2 days. But obviously they failed everytime.the delivery service is terrible.Flipkart never deliver the product on the promised date and the order is misrouted everytime. I am facing this issue 2nd time.please help me to deliver my order asap.

The air conditioner that we bought like few months back is not functioning properly. To be very exact the cooling is not as effective as at the time of our purchase. Would 's greatly helpful i[censored] could send any technician to fix this issue. Expecting the issue to be resolved as soon as possible. Please do take immediate action on this issue n get it fixed.

#OD[protected]

I have ordered MI note 5 pro from flipkart with exchange offer of my old phone. Today the courier person arrived to check my old phone and deliver new one. The moment I handed over him my old phone, he removed the screen-guard(which is in good condition). And then later he checked other specifications of the Phone, like Body check and IMEI verification etc. Everything seems to be perfect for me. But at the end moment, he declined taking the old phone saying that it has scratch on back body panel. But this is not logical that after removing the screen guard, the courier person is denying to take the old phone.When we tried to argue with him, he just thrown away the phone in front o[censored]s and left.
When we tried to call the supervisor ([protected]-Bablu(eKart), Badshahpur, Gurgaon), He is also abusing us that this the procedure, we can't accept the old phone.Later when I asked his name, He just provided his nick name and threatened that do whatever you want.

Now my concern:
1. Which procedure includes, after removing the screen guard, checking other specifications
Removing screen guard means its almost confirmed to take the old phone.
2. The way eKart courier person and supervisor is behaving and threatening like goons, its disgusting.
3. Now who is going to pay me for new screen guard of my old phone

I have received a completely different product that is a sandisk pendrive instead of the toshiba hard disk drive 1tb which I ordered from Flipkart with order ID-OD[protected].
Instead of replacing Flipkart also has blocked my account so that I can never log in and lodge a complaint.

Phone number through which order is placed on Flipkart-. [protected]

Alternate contact number-[protected]

Please provide me with a refund or replacement for the inconvenience.

I placed an order for mixer juicer order I'd : OD[protected] for which expected delivery date was 6/7/18 but it did not happen. I did not receive any call for delivery. When I called for the same I was been informed that my parcel has been routed to another area because of address issue . Which is not correct because on same address I have received other products . And when I called again to know the reason why the order got misrouted nobody is able to answer and nobody has the clear information why it happened. I am really disappointed with the services as it happened same with my other product with I'd : OD[protected] for electric kettle . That order was not placed on 17/6/18 and expected delivery date was 21/6/18 but it didn't happen. I waited for it and when I called flipkart they said for this issue concern team will contact and in next few days . In couple of days I received call from flipkart and they suggested to cancel the order and to place another order .Which is totally unacceptable that I have already waited and now they wanted to place new order and to wait again.

Sir, i want to state that i have ordered a d.c.s kids cap bt flipkart provided me a different cap with a different color and quality.i have raised replacement option from the date 20/06/2018 bt no satisfaction has been given to me by flipkart.i called on customer care number, they said that this cap is now not in stock.what is this nonsense.i will not purchase any item from flipkart from now.Its not my fault at all that i have received a different cap.so please resolve my complaint as soon as possible.i want my money return in wallet account because my bank account is silent.

On 5th July 2018, 6 transactions were made by Flipkart from my bank account which was not done by me.
I lost total Rs.6063. 6 transactions of Rs.1649, Rs.1625, Rs.1625, Rs.488, Rs.295, Rs.381 were made continuously.
My SBI account no. is [protected].
My name is Kirankumar G Malipatil.

I got 6 otp's on my mobile, I suddenly shocked and went to bank. Till that 6 transactions were made. I didn't shared my any details with any one then also this happened.
My mobile number is [protected].

Dear sir I m buy washing machine
Product was delivered on 18 June
Product or tax invoice serial number different
Complaint to flipkart customer
19 June
But replacement approval 26 June
Product pickup in my home in 2 july
Replaced product delivery date 7 july
But product was not delivered
Or not update on flipkart pickup product
Help m
Register mobile number [protected]

Order Number: OD[protected]
Puma Match Slip On Flouri Wns IDP Loafers For Women (Red, Red)
Delivered On: 2nd May, 2018

Shoe sole came out in 2 months o[censored]se. All the original products has 3 months sole warranty, but Flipkart is refusing to provide that warranty. I am quite sure this is a fake product. Customer care did not help, and only said sorry!

The product exchange policy only covers Size/Color/Fit Issues, but this is a quality and originality issue.

Registered email- [protected]@gmail.com & mob- [protected]
I am highly dissatisfied with the services of flipkart which they are providing. I am chasing the CUSTOMER CARE from last 10 days.. Ever time they says that our team will get back to you in 24 hours or 48 hours but they don't.
I have purchased the product brand mi(redmi note 5 pro) mobile on through Online payment but mujhe missing product delivered hua hai.Flipkart is responsible for this.. And they are not doing anything.. Such a looser.. They are ###... My friends advised me not to purchase anything from flipkart...

I have order one mobile hand set for Redmi Note 5 Gold, 64... with order ID OD[protected] amounting Rs.11999/- to FLIPKART Internet Private on 09.06.2018 at 22:05:42 through http://fkrt.it/0sqs9KNNNN from Mobile No. [protected] of my son; Debasish Roy. The amount Rs.11999/- was deducted from my Credit Card Number [protected] Durgesh Chandra Roy on date 08.06.2018 at 22:05:42 at Flipkart Internet Private, the message [protected] IN is successful received in my mobile No.[protected]. Subsequently I cancelled the order.

We received message item cancelled:Based on your request, 1 item (Redmi Note5 (Gold, 64...) from your order OD[protected] has been cancelled by the seller.The amount you have paid for this item will be refunded.We will notify you via email and SMS when the refund is processed.You can check details of the cancelled item here http://fkrt.it/UdYsdnuuuN

But we yet not received reversal amount and the same has not been credited to my credit card.
Regards,
Mr.DURGESH CHANDRA ROY
CARD NO. [protected]
Transaction Amount Rs.11999/- date 09.06.2018 at 22:05:42 pm.
Seller: FLIPKART INTERNET PRIVATE
Order OD[protected]

I have order one mobile hand set for Redmi Note 5 Gold, 64... with order ID OD[protected] amounting Rs.11999/- to FLIPKART Internet Private on 09.06.2018 at 22:05:42 through http://fkrt.it/0sqs9KNNNN from Mobile No. [protected] of my son; Debasish Roy. The amount Rs.11999/- was deducted from my Credit Card Number [protected] Durgesh Chandra Roy on date 08.06.2018 at 22:05:42 at Flipkart Internet Private, the message [protected] IN is successful received in my mobile No.[protected]. Subsequently I cancelled the order.

We received message item cancelled:Based on your request, 1 item (Redmi Note5 (Gold, 64...) from your order OD[protected] has been cancelled by the seller.The amount you have paid for this item will be refunded.We will notify you via email and SMS when the refund is processed.You can check details of the cancelled item here http://fkrt.it/UdYsdnuuuN

But we yet not received reversal amount and the same has not been credited to my credit card.

Regards,
Mr.DURGESH CHANDRA ROY
CARD NO. [protected]
Transaction Amount Rs.11999/- date 09.06.2018 at 22:05:42 pm.
Seller: FLIPKART INTERNET PRIVATE
Order OD[protected]

OD[protected]

I purchased a ipro powerbank from flipkart of 130000 mah and the powerbank suddenly stopped working.. Since the product is recoverable under one year warranty.. I contacted flipkart but no proper help was done.. I want my product to be exchnaged since i have purchased it from flipkart i need flipkart to help me exchange my product... And near my locality there are no service centers near to me..

Order I'd-OD[protected]
Ekart logistics - FMPP[protected]

This is to inform you that I had communication with the delivery executive in the morning by 11:30 a.m.he siad will deliver the product on time but I have called to this person 8 to 9 time but he always giving me excuse I am just nearby will be deliver within 5 minutes 10 minutes and now time is happens 7 pm but still he never deliver the goods very bad behaviour of the delivery person not satisfied with the services the person is not doing job properly and not a punctual on time. he deliver the goods by 7:20 p.m. and good condition is very bad the packing is open from somewhere. I am attaching the images of the product packing

Hello,

I ordered a T-Shirt from Myntra.com which is acquired by Flipkart. The T-Shirt has FIFA's official licensed product logos as mentioned on the T-Shirt. Since it reads FIFA(TM) U-17 WORLD CUP INDIA 2017 'ORIGINAL LICENSED PRODUCT', I assumed the tri-color object at the bottom of this T-Shirt attempts to represent the Indian flag, without Ashoka Chakra.

I assumed so because I ordered two of these T-Shirts, one which represents the flag (without Ashoka Chakra) correctly as shown on the picture on their website, while the other one seems upside down, with green color at the top and saffron at the bottom.

I am unsure what am I supposed to understand from this. But whatever I understand, it is saddening. If this is a mistake, it is a bad and an unacceptable mistake.

None of the customer care platforms on the website of Myntra or Flipkart has a space to share any complaints like these, at least based on what I could find on the website and on their automated answering machine.

Date of the incident: 6 July 2018
Seller: Funfash (a seller on Myntra.com)
Order number:[protected]-5906903

You can find the pictures attached to this complaint.
Picture #1: The one which seems fine.
Picture #2: The one which this complaint is about.

I am a part of the development sector of India. I feel that it is too sad to come across such mistakes when fighting against bigger issues like the educational inequity.

Hope to understand and be updated of the kind of next steps you, as a company, would choose to take to at the least avoid errors like these in the future.

Regards,
Flipkart User