Flipkart Complaints & Reviews

Order no. Od[protected]
Order date[protected]
Product ordered - redmi note 5 pro 6gb/64gb gold
Address : model inc.
Shop no 11 near apno ghar sector77, nh8, shikohpur gurgaon.
Payment made - rs 16999
Issue is : ekart is not delivering my product, showing its being misrouted to other city.
Date of order[protected]

Reshipping is requested on high priority,
And its request to flipkart andits team members kindly stop harassing your customers and provide solution to the complains.

Thanks in advance

I placed my order on 8/6/18. My delivery date was given 11/6/18 but my order got delayed. They gave me a new date of 12/7/18. Again i ded not get my order delivered. I contacted to customer care and they told me it was a carrier service fault and gave me a new date of 15/6/18. Today is the date and i didn't get my order delivered. Order id-od[protected]

I purchased an midea 1.5 ton ac from flipkart on 06th june 2018 for an amount of rs. 29384/-, and the product was delivered to me on 08th june 2018, the installation service was provided by jeevees company. Installation completed on 10th june 2018 at 10:00 pm, when we tried using the ac for the first time after installation on 11th june 2018 the ac was not given cooling. We immediately placed a complaint with the flip kart service center. Complaint no.[protected] dated 11th june 2018.
Based on complaint, media-carrier technician form vadodara visited to checked ac on 12th june 2018. Every day, i was called 4 – 5 times in day on flip kart customer care. Every customer representative given as own view and raised issue.
Following issues raised (I don’t know why such issues raised)
1) improper installation jun.15
2) return status jun.13
3) when tech visit will happen jun.14
4) tech visit to be done for return approval jun.14
The customer care representative has very careless behaviors. Taken two working days off to resolve any issue. Customer care even don't know what to do next.
Today, new chapter open by flip kart customer care representative, he told me ‘ you have canceled or rescheduled technician visit, but already media-carrier technician done 12th june. Why i canceled or rescheduled?
Is the problem resolved by flip kart? I am too much scared to buy this product now. Now, will wait till you revert back on the status of problem.
“took a long time to resolve the issue”

I file same copy consumer forum india

I am writing this email with utmost disappointment with Flipkart delivery service.

When I ordered this product the delivery offered was next day. But later it showed max by Saturday. Now I had to cancel my bus ticket since I wont be able to receive the product on Saturday As per the latest update, it shows a delay of 2 working days again.

Hello. I had ordered safari badge expandable check in luggage 29th may 2018. That order also not cancel by me flip kat it self my order is cancel. When i call to customer care they are telling me that your amount refunded all ready but when enquiry with bank they are telling that till any fund is not come from flipkart. I kept waiting, and it was 15/june/2018 that i dropped them an email regarding the same. They are not responding through mails i want my amount that's it.
Order number :od[protected]

Thanks and regards
Babu maruti
[protected]/[protected]

Hello,

This is painful to report that my product was supposed to be picked up yesterday and is still not picked up! Everytime i call the customer care they put me on hold and never return, this has gotten out of hands and i need the refund to be processed right away as i dont really care when you get the pick up scheduled, i need the refund to be initiated right away. I am leaving the country ina few days and begging flipkart to refund my money asap!
If anyone reads these emails at all, consider this an urgent escalation of the issue!

Hello
I had placed a order on flipkart of trouser worth rs.1962 having above order i'd and i am very unfortunate that i had received a empty parcel from flipkart so i had complained to flipkart and after several complaint flipkart had assured me that the issue will be resolved by 12th june 2018 but very surprisingly the issue has not resolved within the timeline given by flipkart and again told to wait till 24th june 18 but this is very disgusting and cheapest customer support ever in earth.
At last it is my painful request to refund my rs.1962 at earliest without any further delay.
Laxmikanta patra

Hi i rajkumar. I have purchased a king size bed from flipkart which is very delicate so i opted for return. Firstly flipkart has rejected my return request then i called customer care and requested for return then the executive from flipkart came and checked the bed and approved the return. After 3 days executive came n dismantled the bed and packed it. Since then it's been 12days nobody came for pickup the bed. I called customer care, flipkart is saying that we have scheduled executive for pickup but they will not come simply they send a text message stating that it is rescheduled for tomorrow, tomorrow again same story rescheduled for tomorrow. Pickup unsuccessful: spacewood mayflower en... With tracking id from flipkart.com could not be picked up today due to unforeseen circumstances. We will try again tomorrow. This are the message which we will receive from flipkart. Please don't buy any furniture from flipkart if you want to return it flipkart will show you hell.

Hello. I had ordered jade women maroon slippers on 30th may 2018. Due to some reasons i had to return it back and the pickup time was allowed that is 04 / june 2018. The wish master came and collected the box and promised me to have my refund money within one business day back. I kept waiting, and it was 08/june/2018 that i dropped them an email regarding the same. Within one day i was told that my bank account details were not correct. I asked one of my friends to re - enter the details of her account as well, but to that even we got no luck. Till date that is 14/06/2018 i have not received anything. The item costs rs 439. Kindly, please have an immediate action against the team.

Intentionally low quality product is sent by the delivery team... I will make a complain against wrong product, piracy product and fraudulent case against the company as well as flip cart...
Delivery team gave me a false product of titan company

I decided to go consumer court also
I works in income tax department at Nungambakkam, Aayakar bhavan
I will see you soon

Hello sir/madam this is Dr Utkarsh N Pattar. I have ordered Lenovo tab 3 on 12/06/2018 from flipkart and got it delivered on the date 14/06/2018. I have used the product and I am not satisfied with the product. The product started lagging from the day one itself.. I contacted the customer care and there was no positive response and they said only replacement can be done and not providing the seller details too. As I am in financial I don't want to get the replacement.. I need a refund so that I can buy a other company tablet..
Hope you do the needful.
Thank you

I used the sbi netbanking as a payment option on 13th June 2018 for redmi note 5 pro flash sale for order id OD[protected].
Initially i had selected COD, but then i opted for netbanking.

My bank had deducted the amount, soon i received the message from flipkart that the payment was unsuccessful.
I tried contacting flipkart through an email but got no reply within 24 hours.

Currently on my order COD is being shown as payment method.

I hope you respond me over here.

I ordered 2 quantity of this shampoo and all day and flipkart give me details of 798 payment but after delivery later changed the quantity even its wrote in invoice 2 quantity of 399 = 798 .. and gave me one product i paid for 2 =800 either give me half of my money back or give me another product . My order no. is OD[protected] . They are doing such frauds with their customers.

I have enquired a query regarding my Flipkart Smartbuy 11000mAh powerbank which I bought on[protected] as it is not working to Flipkart smartbuy care which is the body of Flipkart.
Flipkart (customer care agent) said to me visit nearby service center in Allahabad (Jeeves Consumer) and service center employee register to replace powerbank. After some days when there is no response from Service Center or Flipkart customer care, I called to Flipkart customer care then they said there is no service for replacement in that city (Allahabad) as their courier partner is not picking products from that area.
Then they said to me they (Flipkart) they will give refund to me against the powerbank for which I have to send Powerbank to their warehouse which I have send it second time on 25/05/2018 via DTDC courier and on 30/05/2018, flipkart send a mail to me that they will give refund against powerbank and courier charges too but the amount mentioned for powerbank is Rs. 567 for the refund but the actual price is Rs.675, about this again I have registered my complaint about not giving the actual amount to me, but every day I am contacting to Flipkart customer care but each and every time they says that their concerned team will contact me within 24 hrs / 2 days etc. But no one is contacting to me and not willing to give the refund.
Now 2 months are going to complete but none of them resolved my issue yet.
This is really worst Indian company and I checked flipkart's data and it says they haven't resolved about 40%-50% complaints registered to them yet.

( 2 Products one is 'HP 21.5 inch Full HD LED Backlit IPS Panel Monitor and 'Bosch AQT 35-12 High Pressure Washer')

I didn't get my product yet after the promised date.(Promised Delivery Date is 13-Jun-2018 ) this is the second time this has happened and cancelled my previous order(Old Order ID : OD[protected] without any genuine reasons and no one call from flipkart that time. and my waste of time and money getting locked up for these days.
so i want my new ordered products with in 2 days,

New Order ID : OD[protected],

I never expected this to happen from Flipkart

I hv placed an order of whirlpool refrigerator 340L double door from flipkart on 08.06.2018 and they provide us delivery date of 14.06.2018 but on d given delivery date they cancelled the product by themselves and given us an excuse that we are not able to deliver the product and we are initiating refund, while i didnt need refund i need a product i requested them several times but they are cheating with customers they only need money to use it for 8-10 days and bluffing people i just need a solution so other customers will not again face the problem

I purchased an voltas 2 ton ac from flipkart on friday 18th may 2018 for an amount of rs. 37999/-, and the product was delivered to me on 21st may 2018, the installation service was provided by jeevees, company. It was mentioned on the product page that the charges for installation services amounting to rs. 1699/-, stand worth rs. 750/- and other charges as applicable including stabilizer and other parts. The jeevees guys came and installed the product and also provided a stabilizer worth rs. 2450/- and a stand worth rs. 750/-. After installing all the required instruments (Note: stabilizer and stand are necessary for installation and testing), when the technical person tried to test the product, the product didn't started and it was found to be defective. The technical person of jeevees raised the issue and the product was replaced by flipkart. The replaced unit sent by flipkart was also defective. Then the flipkart initiated the refund and the same was received. Now i am laying down with a stabilizer and stand which the company was refused to take stating that the same is not sold by the company and not a part of the product. It is to be noted that without stabilizer and stand the product could not be tested and if the product was defective then where is the customers fault in that and why i am supposed to bear loss of the amount of stabilizer and stand. On 6th of june 2018, i raised a complaint with flipkart with the ref no. In[protected] which was raised by a flipkart employee who also took on call jeevees employees and manager. All of them agreed that the stabilizer and the stand are to be bought back by the service provided. Now on 12 june 2018 i called flipkart who bluntly refused on the last issue and stated that i should call the jeevees guys and when i called the jeevees guy on 14 june 2018, the same refused to take back the stabilizer and stand, refusing to their previous stand of taking it back and then stating that taking back the product is not in our policy.

It was made very clear on the flipkart site that the stabilizer and stand are part and parcel of the product and are necessary for installation and successful running of the product so purchased from flipkart. Now if the product so delievered to me by the flipkart turns to be defective, then where is my fault and why should i bear the cost of the stabilizer and stand. I have requested flipkart and jeevees guys plenty of time and no heed has been paid by any of them and they are making me call the other again and again.

Shipped: Your Epson EPSON M200 Singl... with order ID OD[protected] has been shipped and will be delivered by Friday, Jun 01, 2018. You will receive another SMS when the Wishmaster from Ekart Logistics is out to deliver it. Track your shipment here http://fkrt.it/qKv9t2NNNN.
This is to inform you that I received a wrong product as per my order which I ordered as EPSON M 200.Instead of that product I received EPSON E 664.Even I had a conversation with the customer executive before she even informed that I will be receiving the amount back into my account as the product was not there in store.

I had a experience from the flipkart courier people talking very rude and their not ready to deliver the items. They always want me to collect the items from the courier office. Here after i will not choos anything from flipkart. Everytime iam facing thus issues and i spoke with the courier guys but always want to cancel the order

Very very worst courier service

I have ordered Asus mobile in Flipkart I'm happy with mobile but they have mentioned both front and rear LED flash in specifications but this mobile doesn't have any front flash, I have raised this issue in Flipkart but they are not responding to this it's been a week since I'm waiting please do the needful screenshot is attached as per my ordered specifications.