Flipkart Complaints & Reviews

I bought a shoe on 1st february 2018 from seller retailnet for rs.2589/- by order id od[protected] item).in the few months (6 months), the right leg shoe sole is getting fully damaged, i am frustrated how flipkart delivered the product and is getting damaged within just 6 months, whose price of the shoe is 2589/-, i have no faith neither in flipkart nor any online product.
Can i exchange the product, as it is only just 6 months?

Hi this is koushik,
Order id - od[protected]

With all due patience i waited for 2 long month... But the things are getting worse day by day.. Flipkart has become such a irresponsible shopping dealer to handle the customer with care...

I have ordered gym set items worth rs.2238... But when i got the product, i was shocked to see such a poor quality products from flipkart... Hence i immediately requested for replacement... It's been 3 month since i'm waiting... No one had come to collect it and replace with the new one... I'm fed up with such lazy and irresponsible attitude from your side... Am requesting one last time with all due respect... If b it doesn't go well, i'll register a complaint with consumer court regarding this... I want to return this as soon as possible... Even though i requested for replacement according to ur return policy, it's not happening with me...

Even if i try contact through phone call, it's getting tough to contact them... They are not connecting me to representatives...
I'm frustrated with all these things... Let's see whether u'll end with replacement or ready to lose customer satisfaction..!!!

Hi! I ordered for bag in the cod method but flipkart sent me a link that i can pay it prepaid so i paid it online the payment was successful but it didn't change to cod so they asked me to pay cod again so they return the money back to my bank in 5 working days which i was paid through prepaid so i paid again on cod and i took the bag paying again as the delivery boy asked to pay. And it was 1 month they are extending my dates for refunding my money to my bank. Worst experience from flipkart

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Re: pathetic service of flipkart never experienced before

[protected]@fl.
24 jun at 1:24 pm

Frank w alexander. 91 [protected]

Hide original message
On sunday, 24 june, 2018, 1:19:05 pm ist, frank alexander wrote:

Dear kalyan,

Thank you for arranging again a pathetic call from mr uday kumar escalation desk.

The way he talk is like he is a king and customer is a begger.

Looping mr sachin & binny bansal. - hope you will find a solution.

I have all call recordings. Will ensure this posted on all the social media sites.

I forgot about customer service after all the conversation with your employees.

You should not have people like uday kumar managing escalation desk.

He doesn't even know what is escalation. He thinks he a police officer and investigating complaint

Frank w alexander

Reg:-order i. D. Od[protected].

Sub:-1) short delivery of 0ne carpet out of two ordered. (2) the design of the received carpet is not as same as ordered, request for replacement of correct item.

Dear sir/madam

I ordered two carpets but eceived only one carpet, one still to receive. Pls confirm delivery schedule for the pending item.

Also, the design of the carpet received is not the same as ordered. Pls let me know how to receive replacement against the wrong item.

The invoice received alongwith the delivered carpet bears no. Faalgv[protected] dt.10.06.2018 & it shows total qty as 2 & also billed for two carpets.

Pls send the short delivered item immediately.

V. R. Kapadne.
Contact-[protected]

Hello sir i am order to redmi note 5 and paying to 11999 and i am found to delverd to empty box i am complain to flipkart to sir solve my issue and team saying to we solve this issue but sir team is not solve my problem and not connect me to team please sir emidetly action to this company amd solve my issue
Please sir solve my issue please
I am very hearting to this company and this service
This company i am register to fraud case to register

I purchased a samsung galaxy s7 on flipkart website on 21st september 2017. At the time of purchase there is samsung never mind offer. Under this offer a customer can replace his broken display of mobile screen for 990. My mobile screen was broken and i am eligible for this offer. I lost my original bill and i have invoice copy of bill and when i showed the invoice copy to samsung service centre they are asking for both the soft copy and original bill. Without this offer it costs 7700 to replace the screen. When i asked samsung service centre they said that flipkart will provide extra bill copy so please request them. When i am contacting the flipkart customer service they sent me soft copy which i have. I clearly stated to them that my request is to give duplicate copy of original bill. I requested them on 16th september and they said they will resolve and i made a number of calls and sent numerous mails to them. But they are not responding. I am asking for the bill copy but they are feeling as i asking for another mobile. Solve this.

Od[protected]
I had ordered having above order i'd of product casual trouser worth rs.1962 but very unfortunately i had received empty package except some packaging materials and complaining since 1 month but no action has been taken but regret blocked my flipkart account illegally.
After several assurance by flipkart with several timeline but they are not resolved my concern whereas blocked my account mentioning that high number of return detected by system but regret this is my first filpkart purchase and i never return any products in flipkart.
So request to act seriously and provide me resolution.

I failed to login the flipkart account and i tried to recover the same by clicking "forgot password", on both my mobile app and desktop browser.

I got OTP on phone number but it said that "please try again after sometime.." after typing the OTP and new password.

I've tried it for the past two months and the problem still hasn't been resolved. I've done it using a tablet for many times and when i tried it in the desktop it says "unable to process request. please retry".

I had ordered a back cover for honor 9 lite and i got a damaged one so i have requested return but they didn't pick up the item till now and my return have been cancelled by them and the 10 days return policy is got over now what shall i do. I need the return not only this product. There is a ladies bag which i return didn't pick up yet they had cancelled the order three times

My order number - od[protected]. Initially they promised me to deliver on june 21st of 2018 and something happend and the status is like same city misrouted. Then i called to customer care and they because of this issue it will take two more days to deliver. I was waiting and this is the second days which is june 23rd of 2018 and the time crossed above 6pm and flipkart delivery is suppose to happen in between 9 am to 7 pm. I called multiple times to flipkart customer care and all are reading the delivery status messages which is displaying for me too and giving no other useful information and telling like they can't contact delivery team and they don't have any other information. Because of them i was waiting in office on saturday where i dont have office on saturdays and waiting idle until evening and the worst part is i didnt get the order yet.

Worst service from flipkart team. Never expect such a service from a great e-commerce company in india.

Od[protected] this is my order details. The order was supposed to be delivered today. I am fed up of flipkart services, this happened twice. It is saying it will be delivered tomorrow and it might again get postponed and finally cancelled as per my past experiences with flipkart. I want my order to be delivered as soon as possible else i will cancel my order and never buy things from flipkart. Neither suggest anybody else

Hello,

There is pos (Ecom pur) transaction which shows the amount is debited towards flipkart inte using my axis bank debit card.

The exact name towards which the transaction happened is :
Ecom pur/flipkart inte/[protected]/061017/10:17

Date of transactions: 06-oct-17

If any such transaction is done, request you to please provide details for the same.

Let me know the details required from my side.

You can contact me at -[protected]

Please help me to revert that transaction amount.

Dear flipkart team,
This is not a complaint against your company but actually its a query that a company based in moti nagar which is eminents jobs pvt ltd is using your brands name that they will provide you job at flipkart in delhi... I just want to ask that is eminent jobs are actually your clients to provide jobs into your company or they are not related to your company?
Eminent jobs are messaging people "ur interview fixed 4 flipkart plot no.9, laxmi garden opp. Metro pillar no 336 above icici bank 2nd floor near moti nagar metro gate no 1. Hr-shreya.."
Calling people to interview for the company and cheating with thier money... I even have call recordings regarding the same... If flipkart is not related to this job provider in moti nagar... Kindly take action as they are cheating with around 20 lakhs per month...

Company name - eminent jobs pvt limited
Address-plot no.9, laxmi garden opp. Metro pillar no 336 above icici bank 2nd floor near moti nagar
Director name - suraj pratap singh

On 22 july 2018 i booked redmi note 5 pro gold and reached till otp and otp was verified and 14999 was deducted from my bank account. However i got message that my order was not booked. What is this. If my order was not booked i need refund immediately. I got following message
Your a/c is debited with inr 14999.00 on[protected]:06:42 info: pur/flipkart internet pvt/[protected]/flipkart internet pvt/seq no 872172. Call [protected] (If in india) if you have not done this transaction.

Purchased i-phone x - 256 gb - silver 4 days back and its touch screen is not working properly. It is completely a defective product. However, flipkart is denying to replace the product. They have clearly mentioned on the invoice that it can be returned with original packing and tags. However, flipkart has clearly denied to replace the handset. Flipkart is asking to contact to apple service centre. But apple service centre is unable to replace the phone, they are asking to contact to flipkart, they would be apple to replace the phone within 7-10 days.

We had asked to replace the product since it's a brand new phone.

Resolution required : replacement of handset.

Order confirmation - your order with flipkart.com [od[protected]] has been successfully placed! Order confirmation - your order with flipkart.com [od[protected]] has been successfully placed!

Sir / madam,

The above mentioned are my order numbers. I paid the full amout through net banking. I ordered 2 pairs of size 38 boots and 1 pair of 40 size. To my surpirse i received only a single pair of boot size of 38. How this blunder happened?
The delivery was delayed for more than 2 days as promised of 3 working days.
Kindly, solve this issue asap.

Contact # [protected]
Jawwad mazher ahmed
Hyderabad

The book i ordered was 'biotechnology gate 2018 paperback' and i received 'mathematical statics for net/set' the packaging mentioned all the detail of the book that i ordered but the book inside was different and few pages were damaged too and i don't care if its damaged or what but hiw can that be even possible that i mention the product detail that customer ordered and keep inside the packaging totally different product how can that be even possible or else you are trying to fool ur customer

I have ordered an 1.5 ton lg air conditioner from flipkart on 10th june 2018, which was the biggest mistake of my life.ac was delivered to us on 13th june 2018. The delivery guys had no checklist with them & ac was not even seal packed tightly in a box. We dont not order much online so did not know the procedure. Having trust in flipkart without opening the box, we gave them the money & they left. On 13th june 2018, the installation guys came, opened the box, saw that the ac is damaged from back, left the ac as it is, told us to ask for a replacement or refund, again had no checklist, left there and then. 2 days after the technicians came just took the pictures & left again. Now flipkart delivery boys came to receive the ac, told us yes your ac is damaged but accessories are not there. We cannot take the ac back. Talk to the customer care.

My queries
- ac box was not sealed. No checklist was provided to us to show that these are the accessories provided in the box.
- installation guys did not show any interest. Saw ac damaged and left it there. Did not show or told us anything as a form that these accessories should be there and is not there.
- we were not aware that the accessories are not available and what stuff be should be there with your # damaged ac.
- i am calling customer care day in and out getting no tangible resolution.
- whose responsibility is this to check the product, accessories. Flipkart, lg service centre, or customer. I wish i would have checked and never gave them a single penny

Take my request at priority and take your damaged product back & refund my money.

Flipkart has spoiled its reputation completely and its a fraud company.

Give me a resolution or i am going to the consumer court. This is our hard earned money.

Order id - od[protected]

Hi team,

14 june: ordered
Order id: od[protected]

I unknowingly have ordered with a wrong pincode and i want to change it without cancelling the order. The adress is correct only the pincode is wrong. I dont want to cancel the order as i orderd it following an offer if i cancel it the order is no more available and i wont be able to avail that order. So please do the needful.

Thankyou...