Flipkart Complaints & Reviews

Dear Sir,

It has been long time that i am using your site for online shopping.Few days back i have received some virtual prepaid card "MasterCard" for online shopping form U.S bank.You are authorized merchant of that card.My 11 items refund is not credited in my card.I had contact my U.S bank they replied it is pending for cancellation from seller.I had already sent many emails to flipkart but did not get any solution of the problem.For your reference i will share screenshot of the all item order.

I have ordered a product from flipkart with order id - od[protected].
June 14 was delivery date. But product not yet delivered till 20th june.in between i have contacted their customer service three times. They assured deivery time by 21. And on 20th service executive from flipkart call me to cancel the product.
They have wasted my one week time and such an irresponsible and careless behaviour from flipkart. I have now cancelled the order as they asked me to do.

Dear sir i bought iphone 8 plus 64gb silver 26 may and i received order 2nd june but i didon't recieved mobile and charger adapter in box i complaint to flipkart they told me wait 12 days after 12 days they didnot ready to resolve my problem i spent 73000 on it and am student am belong to middle class family so please solve my problem i want refund or replacement asap please help me

My order id is - 0D[protected]

My order with order id od[protected] of rs 289 vide waybill fmpp[protected] (Transported via ekart logistics) has been delayed for three days, but not delivered till today. Besides, there is not even a single call from the delivery person even if my shipment is showing "out for delivery" for two days but not getting delivered, no message, or no calls even
. Please try solve thd asap.

This is Rohit Kumar . I ordered a oil (figaro) . The delivery boy refused to deliver at my place . The order no -OD[protected]. The order os from flipkart and it would deliver by ekart.The was i cash on delivey at home delivery. If can not deliver the product, they should not took order .
Thanks
Rohit kumar

I have ordered a mobile phone on 13th june 2018 (Order id: od[protected]
And the expected delivery was by 15th june 2018.
It seems that the delivery executive has lost the phone and there is no information about that.., and now they are asking to place a fresher order.
The phone is on high demand and flipkart is releasing it in a flash sale on every wednesday at 12 noon and even at 12 noon it is showing out of stock. I placed that order after so many attempts and struggles, and now they are asking to make fresh order.. If the item is lost., it is their responsibility to make sure that it is delivered properly... But their executive response is very lethargic... I am unable to make fresh order

I have bought a band watch on may 29th which was not working properly. I asked for a replacement. But they have not provided it with illogical reason that they couldn't reach me, almost 3 times. They even given the status of my order in the website as 'returned' or 'return cancelled' for each of the replacement order. Then they called me and said they will provide a refund for the product once they collect it on 14th june. But no one came. When i called the customer service, they said they will call me on or before 20th june. But now, they sending me mails that they can't reach to me to my number. I had given them another one. For that they send another mail telling that they can't reach that one too. Please give a solution for this.

I had purchase a monitor for desktop computer order id: od[protected] which is not as per website. So, said item will not solve my working purpose. Accordingly i had given my option for return the same after following your system/procedure since long. But yet not arrange pick-up said item along with refund my necessary amount of rs.2790/- till date.

Dear sir/madam

This is regarding micromax canvas 6 (Champagne, 32 gb) ordered from flipkart on 06 june 18 with order no. Od[protected].
We received the order on 07 june 18, and mobile was over heating from very first day of its receiving.
Then we raised our query to your website, also complained against fake visit done by the technical person.
Then, we continuously followed you regarding over heating of the phone and till 15 june 18, your customer care executive told us to wait for 24-48 hrs each and every time, and then your executive told us to visit micromax canvas service centre.
Micromax service care person told us that they can only repair that phone and can not replace that.
Who wants to repair a brand new phone???
And now after this whole process, we shared the whole story with your executive today and he replied that it is out of the policy now.

So, we have complaint against you in consumer forum with complain id - 784268, and we want either replacement of refund.

Regards
Ajeet

I have ordered a mobile phone (Redmi 5a) worth rs. 6999 (Paid instantly through netbanking, order id - od[protected] in flipkart on 14/06/2018 for my personal use. I have been eagerly waiting for the product so that i am tracking the product regularly. It was shown that the product would be delivered by 16/06/2018. As 16/06/18 was a holiday due to eid and my delivery address was office address, i informed the authority not to deliver the same on that date nor deliver it on monday as it is also my off day in office.in spite of that they generate the delivery date on monday and the delivery boy called me to receive the product. I gently refused and did request him to deliver it on the next day i. E tuesday. On 18/06/2018 there was no update of the product so i called them about the update. They replied the delivery date is rescheduled on or before 21/06/2018. But today's morning i came to know that without my consent flipkart cancelled the order and processing the refund. I didn't apply for cancellation. On the other hand when i am going to repurchase, it shows that the product is out of stock and only available in flash sale on 21/06/2018 at 12:00 pm. I do not want the rush of flash sale so i ordered the phone on lust week.
I want
1. Rapid action taken by flipkart authority in this matter with utmost importance.
2. Want to get this product within 21/06/18 as per the schedule.

I'm catherin george from kochi, kerala. I'm first time buying a thing on flipkart. Recently i ordered cellivin keli sensitive touch facial hair remover cordless trimmer cordless trimmer for women (White) cordless trimmer for women of rs 283 including shipping charges. The pack includes battery and user manual also. But disappointingly i didn't get the battery and the user manual, which are supposed to be there in the pack. Its a request to please look into the issue and if possible do replace my cellivin keli sensitive touch facial hair remover cordless trimmer cordless trimmer for women (White) cordless trimmer for women pack with a better one.

I have purchased carrier AC from flipkart and there was an offer that installion charges will only be 500 that is the reason i bought, for installation somebody visited from carrier and suggeated my family to chnge the product bcoz of outdoor unit then I called to flipkart service for exchange and they confirmed no cancelation and exchange option available so again I given the cll to cs and intallation team they gave me different different time on that it will be installed which not yet happened .
I am continousely giving cll to flipkart for installation and marking the mail also but they are not reverting
Now yesterday I recieved the msg from flipkart that your product installation request canceled bcoz of out door unit
I esclate the case to flipkart grieviance for reinitiate the installation request as we have already decided that where its need to b placed but not getting any answer .
Please help as they are making us fool .
They are harrasing me and my family .

Installation Cancelled: Installation for Carrier 1.5 Ton 3 Star BEE Rating 2018 Split AC - White with order ID OD[protected] has been cancelled. Got questions? click here http://fkrt.it/5IUpLnuuuN

Sir, i am satish kumar khandwal. My flipkart account id is [protected]@gmail.com. I had purchase good of 2949 though flipkart pay later service those due date was 10th june. But my flipkart account is blocked as on 07th june. And i cant access my account. So that why i cant paid my dues. I am send mail to flipkart 5times. But not get any reply. Now they have charged intrest on my dues 200. Total payable amount is 3149. But tiil now my account is blocked.
So please tell me that how i pay my dues and why i will pay extra of rs 200.

Please rey me.

Your's faithfully
Satish kumar khandelwal

Puchase mobile (Asus Zenfone Max Pro M1) with 9 months no cost EMI through SBI credit card from Flipkart on[protected]. As discussed with your customer service, I have got seller discount of rupees 727. But now I have got a SMS from bank that interest will charge 14% on product. Please let me know the reason why this kind of wrong information is showing to your portal.

As per the website they are selling 6 hard tennis balls for 310 and i transferred the amount through net banking

to my surprise they sent me only 3 balls and complained to them many times but they always tell the problem will be solved, but the problem remained for last two months

i would called them min 20 times and every time they say we are sorry for the inconvinience and problem will be solved,

nothing happend till date

Product canceled on 10 June .I got a message from Flipkart amount have been reflected in your bank within 2 working days.Till now am not get any refund.i have called continuously they are telling wait for 2 days wait for 2 days.this is harassment from Flipkart.I am very much need of money they can postponed my refund if I ask them wait for 2 days wait for 2 days

I ordered mixer grinder in flipkart dated 01-June-2016 and got a damaged product. Later Flipkart accepted replacement and sent it to courier agent. Now the courier agent is not delivering the product. Agent is not calling when the product is out for deliver and when i call him he is refusing again and keeping Comment 'There is no respone from the customer'. It's been 20days but not received the product ass they promised. Please cancel the licence of that courier agent and please do stand on customer side for tourchering mentally.
OrderID: FMPP[protected]

My Mobile number: [protected]

I had ordered an 5star SAMSUNG AC but the indoor unit(AR18NV3XEWKN) 3 star delivered is not the one I ordered. I have talked to your customer care with no proper response from your side in past 6 days.Each time they assure me of response in next 24 hrs but nothing has worked yet. I have already sent screenshots of the wrongly delivered package.
Please look into the matter .

Purchased the product 'HTC ONE A9 (Opal Silver, 32 GB)' with Order ID : OD[protected].

I received a different product with 16gb of storage and 2 gb of RAM.
More over the camera is not working. Later on, i came to know that the product IMEI number is different than the one in the invoce flipkart sent.

The same was confirmed by the vendor but the replacement is keep delaying. Currently the product is not available and they are not willing to give the money back of Rs ₹13, 107.

Order ID
OD[protected] item)
Order Date
Sun, May 13th '18 9:53 PM

The incidents i raised with Flipkart customer care for return/replacement

Incident: IN[protected]
Incident: IN[protected]]
Incident:IN[protected]]
Incident: IN[protected]]

I have not received any response from them so far and i am without a phone right now. Kindly help.

I ordered ac costing 23999 /= from flipkart. My order id od[protected] was cancelled on13/05/18. It was ordered through emi option with sbi debit card. But the refund has not been completed yet. Every time they say to wait for 24to 48 or 72hours but no results. Sbi has deducted emi from my account also. I have complained to flipkart higher authority also but no results. I am paying emi for the product that i have not purchased.
Regards
Prem singh