Flipkart Complaints & Reviews

I want to return a onida washing machine as its the delivered product and the received product is not same and i have placed and received a new haier washing machine from flipkart itself and i want to return the onida washing machine. I have not even opend the pakaging of the product. Kindly help me with the return in bank account.

Its a request please consider it and you can do the quality check of the return product. I cannot affort 2 machines. And just for the information the devilry boy itself suggested to buy the other brand and he assured me that this will be returned.

Hi, i am highly dissatisfied with the services provided by flipkart. It is now all most three weeks that i am chasing the customer care. Every time i get a reply that the concerned team will resolve the issue in 24 to 48 hours as they are being notified. I am don't think this is customer centricity. This is pure seller centric approach. My complaint id is od[protected] and there were two technician visit also who reset the phone and said it is fine now. I also visited the service center who again reset my phone and did not gave anything in writing and told to contact flipkart. Now flipkart is saying to contact the brand. This is sheer demarcation between flipkart and amazon. Amazon is real customer centric. I bought the phone after waiting in flash sale from flipkart and not from the brand. Why should i contact brand when i ordered from flipkart. I need replacement. Resetting the phone every now and then is not the viable solution.
Regards
Unsatisfied customer

I am frequent buyer from flipkart and taking services at goindwal punjab (Pincode - 143423). The delivery boy is not delivering the courier on mentioned address, he calls us and ask to come to bus stop for pickup.
I am the frequent purchaser and most of the time i am not available in the city.

Kindly look into the same issue.

My username - ishwarpkt and mobile id - [protected]

Reference orders - od[protected] & od[protected] many more

Hi am shreyashi, i order a purse to flip kart, when i got purse, it doesn't have any brand tag under it, and also i don't like the product, so i put a return request, the request was excepted but when the delivery boy came he couldn't take it because of not tag availability, so i also talked to flip kart customer care, they also not taking my request, they said we cant help in this matter.
Please solve my problem. My contact no. [protected]

My name is koustav mondal and i have a flipkart account registered to phone number [protected]. On 4th of july, i ordered a redmi note 5 pro with flash sale with order number od[protected] and paid through netbanking. Today i. E 5th of july was a delivery date and suddenly flipkart without any information cancelled my request. Later after 12 hours flipkart texted me a refund message.

I demanded a replacement on flipkart and i didn't got the replacement but still in my flipkart account it is saying i got the replacement so please let me know what went wrong and try to solve my problem as quick as possible i am getting tired of this kind irresponsible actions from the flipkart so please reply as quick as possible on my complaint...

Order No:OD[protected]
Complaint No:IN[protected]
I have purchase the subject AC but from FLIPKART on 14.06.2018 i have made of a complaint of AC is not cooling instead of Returning back the product they have rejected my cancellation request without prior visit of Technician and again I raised the same issue and they have rejected the Cancellation request on the ground of Technician verification. I made this complaint before 19th of June 2018 and now they are telling your return can't be completed because of the return date as per their policy over by 19th of June 2018

My order id is od[protected]. The tiffin box is defective for which we have contacted customer service for two weeks, later on they told refund will be done by calling us. The product was ordered on 4th june and till date the issue is not resolved. No one from customer service had called us for refunding the money.

We are shocked and disgusted with the customer service of your company being accessing your site for several years.
We are waiting for a quick solution from your end.

Regards

Tamalika gupta..

I bought brand new honor 9 lite (Sapphire blue, 32 gb) from flipkart.
Flipkart delivered me defective piece. I made replacement request on 30 june 2018.
Flipkart told me that they arranged tech visit to check mobile. I requested to arrange tech visit on 03 july 2018. But tech has not visited my location on 03 july 2018.
Without my permission they cancelled my return request.
I am very irritated with flipkart service.
I am requesting consumer team to take as hard as possible action against flipkart.

I have ordered the 4 t-shirt from the flipkart on june 10 2018 and delivered it on june 12, 2018 in the morning. However i have received one t-shirt without price tag. I have raised a return request as soon as i notice that there is no price tag on it (Like within 30 min) and then raised another 4 complaints but courier guy denied pick up every time as there was no price tag on product.

Hello sir/Mam
I ordered smartees graphics Print Men's black, blue, black T-shirt(pack of 3) on 9th of may 2018 of worth Rs.819.Due to low-quality material and printing in t-shirts, I returned it. Next day delivery boy came to my doorstep and collect it. A message came from Flipkart that you will get your refund within 7 business days. After 7 days when I logged in flipkart.com, there was a message that money is refunded to my bank account.
But when I checked my bank account there is no money being transferred in my account, so I contact with Flipkart customer care they told me that to contact with your bank. Next day, I went to Bank of Baroda bank and told my problem. They told me there was no such money was being transferred to my account by Flipkart. There was already 2 months gone.P lease take immediate action on it.

Hello sir/Mam
I ordered smartees grafics Print Men's black, blue, black T-shirt(pack of 3) on 9th of may 2018 ded to my bank account.But when checked my bank accout there is no money being transfered in my account so contact with flipkart customer care they told me that to contact with your bank.Next day, I went to Bank of baroda bank and told my problem.They told me there was no such money was being transfered to my account by flipkart.There was already 2 months gone .Please take immediate action on itof worth Rs.819.Due to low-quality material and printing in t-shirts, I returned it.Next day delivery boy came to my doorstep and collect it.A message came from flipkart that you will get your refund within 7 business days.After 7 days when I logged in flipkart.com, there was a message that money is refun.

I received a "out for delivery" message in the morning with the contact number of the E - cart service partner. Even after confirming by calling him 2-3 times, he didn't show up. He even ceased answering my call afterwards. Due to hi and his irresponsibility, my whole day was occupied unnecessarily and the work at hand was delayed. I demand immediate action.

I ordered i phone 7 jet black from vaishali Ghaziabad and today i received courier and when i opened the box i found a glass on mobile shape .
my receiving address was F-1, 4/450, Sector 4, vaishali, ghaziabad, u.p. 201010.
please take action as soon as possible, name of the suppler is shreyas retail pvt. ltd but i am not able to find contact no. so please resolve this issue asap.

I bought panasonic eluga a4, mobile of 7329 rs. From flipkart in exchange of samsung galaxy j2 moblile amount of 2200 rs. And took 100 rs pick up charge. Due to faulty piece i returned panasonic mobile, and flipkart says we can't refund full amount. I have paid 5129 rs. Form credit card and after returned product they transfer only 5029 rs. And give other cash back of 2200 rs.in form of coupen valid for 1 year only and did not give back my samsung galaxy moblie.

They should refund me 5129 rs.in my credit card account and should give cash back 2100 rs.in form of coupen.

I had my account on FLIPKART and i ordered just 2 products via it, i placed a return request for 1 order which was different than ordered, raised a request. First of all EKART wishmaster didn't pick it up saying Flipkart is doubble crossing its customers and wont provide u the return even if i pick it up. After it i raised multiple requests, contacted CUSTOMER CARE again and again, they assigned me multiple teams but no resoultion came out as no team contacted me ever... Then suddenly when i tried to open my account, whhat did i see.. im unable to login back to it, the account has been blocked for no valid reason ! Conatced CUSTOMER CARE but they told no help could be provided as system did that and they have no control over it as it noticed high returns from my side ... Like wtf are u blind/mad or an ###''' Why do u provide so much power to a system of computers when u cant undo what it has done }

I've ordered a Honor 9 Lite Mobile Phone on June 21st 2018. They failed to deliver product on the given date so i raised a complaint on flipkart day by day they keep extending dates for resolving my issue. They called me on phone and says we are cancelling your order because we don't deliver this product by time so i said ok to cancel this happen on 27th June. My time got wasted here about 6 days for delivery (they fails to deliver) after cancellation i did'nt got my refund till today 27th date to 4th July (almost 7 days wasted) they have not made refund. till now they are saying we will refund after pickup my days are wasting because of this.

Order ID OD[protected]
Please Solve this ASAP, and refund my amount ASAP

Please See the Screenshot they again extend date for resolving my issue (i can't wait this much of time please solve this ASAP) i want to purchase other item please refund ASAP.

I bought a jbl flip 3 and it's having issues with its battery life and got intermittent switch off issue. I am totally unhappy with its performance. Jbl is offering a full refund on its website in such scenarios, but flipkart is not providing a refund and they are only ready for replacement.
It's only 1 day since the product was delivered. I want to return the item and get a refund.

I'd ordered redmi note 5 in the flash sale on 7/4/18 via the account kirt. [protected]@gmail.com the amount 14999 has been deducted but the order wasn't placed. I've tried calling all the customer care no. S but am informed that the helplines are busy it's very unprofessional and non customer friendly to not address customer grievances timely given so many helplines

Hi,
I have received an email on 3/7/2018 where i was notified that my access to my flipkart account has been blocked because of a large number of returned items.
Please refer to the phone conversations and emails exchanged in the last 2 weeks. The return requests were due to a fault with flipkart systems. Twice i have ordered more than one quantity of an item (Including order number od[protected] in both cases i was sent only one and the delivery person insisted on taking the cost of the entire order, i. E. The total number of items, though i had recieved only one. The people who assisted me on the phone from your team advised me to register them as returns so i can recieve the correct number of items.

I would like to issue a formal complaint against flipkart regarding this whole situation.