Flipkart Complaints & Reviews

Hello sir/madam this is Dr Utkarsh N Pattar. I have ordered Lenovo tab 3 on 12/06/2018 from flipkart and got it delivered on the date 14/06/2018. I have used the product and I am not satisfied with the product. The product started lagging from the day one itself.. I contacted the customer care and there was no positive response and they said only replacement can be done and not providing the seller details too. As I am in financial I don't want to get the replacement.. I need a refund so that I can buy a other company tablet..
Hope you do the needful.
Thank you

I used the sbi netbanking as a payment option on 13th June 2018 for redmi note 5 pro flash sale for order id OD[protected].
Initially i had selected COD, but then i opted for netbanking.

My bank had deducted the amount, soon i received the message from flipkart that the payment was unsuccessful.
I tried contacting flipkart through an email but got no reply within 24 hours.

Currently on my order COD is being shown as payment method.

I hope you respond me over here.

I ordered 2 quantity of this shampoo and all day and flipkart give me details of 798 payment but after delivery later changed the quantity even its wrote in invoice 2 quantity of 399 = 798 .. and gave me one product i paid for 2 =800 either give me half of my money back or give me another product . My order no. is OD[protected] . They are doing such frauds with their customers.

I have enquired a query regarding my Flipkart Smartbuy 11000mAh powerbank which I bought on[protected] as it is not working to Flipkart smartbuy care which is the body of Flipkart.
Flipkart (customer care agent) said to me visit nearby service center in Allahabad (Jeeves Consumer) and service center employee register to replace powerbank. After some days when there is no response from Service Center or Flipkart customer care, I called to Flipkart customer care then they said there is no service for replacement in that city (Allahabad) as their courier partner is not picking products from that area.
Then they said to me they (Flipkart) they will give refund to me against the powerbank for which I have to send Powerbank to their warehouse which I have send it second time on 25/05/2018 via DTDC courier and on 30/05/2018, flipkart send a mail to me that they will give refund against powerbank and courier charges too but the amount mentioned for powerbank is Rs. 567 for the refund but the actual price is Rs.675, about this again I have registered my complaint about not giving the actual amount to me, but every day I am contacting to Flipkart customer care but each and every time they says that their concerned team will contact me within 24 hrs / 2 days etc. But no one is contacting to me and not willing to give the refund.
Now 2 months are going to complete but none of them resolved my issue yet.
This is really worst Indian company and I checked flipkart's data and it says they haven't resolved about 40%-50% complaints registered to them yet.

( 2 Products one is 'HP 21.5 inch Full HD LED Backlit IPS Panel Monitor and 'Bosch AQT 35-12 High Pressure Washer')

I didn't get my product yet after the promised date.(Promised Delivery Date is 13-Jun-2018 ) this is the second time this has happened and cancelled my previous order(Old Order ID : OD[protected] without any genuine reasons and no one call from flipkart that time. and my waste of time and money getting locked up for these days.
so i want my new ordered products with in 2 days,

New Order ID : OD[protected],

I never expected this to happen from Flipkart

I hv placed an order of whirlpool refrigerator 340L double door from flipkart on 08.06.2018 and they provide us delivery date of 14.06.2018 but on d given delivery date they cancelled the product by themselves and given us an excuse that we are not able to deliver the product and we are initiating refund, while i didnt need refund i need a product i requested them several times but they are cheating with customers they only need money to use it for 8-10 days and bluffing people i just need a solution so other customers will not again face the problem

I purchased an voltas 2 ton ac from flipkart on friday 18th may 2018 for an amount of rs. 37999/-, and the product was delivered to me on 21st may 2018, the installation service was provided by jeevees, company. It was mentioned on the product page that the charges for installation services amounting to rs. 1699/-, stand worth rs. 750/- and other charges as applicable including stabilizer and other parts. The jeevees guys came and installed the product and also provided a stabilizer worth rs. 2450/- and a stand worth rs. 750/-. After installing all the required instruments (Note: stabilizer and stand are necessary for installation and testing), when the technical person tried to test the product, the product didn't started and it was found to be defective. The technical person of jeevees raised the issue and the product was replaced by flipkart. The replaced unit sent by flipkart was also defective. Then the flipkart initiated the refund and the same was received. Now i am laying down with a stabilizer and stand which the company was refused to take stating that the same is not sold by the company and not a part of the product. It is to be noted that without stabilizer and stand the product could not be tested and if the product was defective then where is the customers fault in that and why i am supposed to bear loss of the amount of stabilizer and stand. On 6th of june 2018, i raised a complaint with flipkart with the ref no. In[protected] which was raised by a flipkart employee who also took on call jeevees employees and manager. All of them agreed that the stabilizer and the stand are to be bought back by the service provided. Now on 12 june 2018 i called flipkart who bluntly refused on the last issue and stated that i should call the jeevees guys and when i called the jeevees guy on 14 june 2018, the same refused to take back the stabilizer and stand, refusing to their previous stand of taking it back and then stating that taking back the product is not in our policy.

It was made very clear on the flipkart site that the stabilizer and stand are part and parcel of the product and are necessary for installation and successful running of the product so purchased from flipkart. Now if the product so delievered to me by the flipkart turns to be defective, then where is my fault and why should i bear the cost of the stabilizer and stand. I have requested flipkart and jeevees guys plenty of time and no heed has been paid by any of them and they are making me call the other again and again.

Shipped: Your Epson EPSON M200 Singl... with order ID OD[protected] has been shipped and will be delivered by Friday, Jun 01, 2018. You will receive another SMS when the Wishmaster from Ekart Logistics is out to deliver it. Track your shipment here http://fkrt.it/qKv9t2NNNN.
This is to inform you that I received a wrong product as per my order which I ordered as EPSON M 200.Instead of that product I received EPSON E 664.Even I had a conversation with the customer executive before she even informed that I will be receiving the amount back into my account as the product was not there in store.

I had a experience from the flipkart courier people talking very rude and their not ready to deliver the items. They always want me to collect the items from the courier office. Here after i will not choos anything from flipkart. Everytime iam facing thus issues and i spoke with the courier guys but always want to cancel the order

Very very worst courier service

I have ordered Asus mobile in Flipkart I'm happy with mobile but they have mentioned both front and rear LED flash in specifications but this mobile doesn't have any front flash, I have raised this issue in Flipkart but they are not responding to this it's been a week since I'm waiting please do the needful screenshot is attached as per my ordered specifications.

Hello,
I have ordered 162 pcs mamy poko pant diapers of total cost of 1869 inr from flipkart. Flipkart had delivered only 54 pcs. I have raised the concern to flipkart asking to deliver remaining pcs or refund the amount after deducting cost of 54 pcs.

Flipkart has raised return request but after few days i got a message that it is rejected by seller.

Flipkart order id: od[protected]

Now flipkart does not want to return the amount or does not want to deliver the remaining pcs of diapers.

Request your support to get refund of remaining 108 pcs or get it delivered to me.

Regards
Avinash gupta
[protected]@gmail.com

Sir, i have booked a lenovo k8 plus with flipkart on 2nd jun and received on 4th jun 18. The mobile is faulty the front flash is not working. I submitted return and replacement request on 8th jun but flipkart rejected request. Then again i booked the same request for which flipkart said technician will visit on 13th jun but no technician appeared and they cancelled request on their own. Meanwhile i called up flipkart on their toll-free no. S 4-5 times but they did not replace the mobile. Now i have approached the lenovo service center they say the mother board itself is faulty. Still flipkart denies replacement.

The above card was fradulantly used by using it for purchase of some items from flipkart
The above card is held by my daughter in law anita puri
We have lodged a police complaint for the same.
In the m, eantime we would request you to block the said transaction immediately.
The details of the transaction are as under : —
The value of transaction was rs 45980. Your message for the same sent to my daughter in law anita puri on her ph no [protected] at 14.40 hrs yesterday. But she opened it today morning only. She was surprised to note this transaction.
The person took her card details using his ph no [protected] name anil ghantaghar. Otp no at 14.39 hrs and she sent him the otp al;so innocently.
It is now requested to stop the said supply and the transaction be reversed immediate;y

Today on thursday 14 june, i received a call from a guy,
He said he is from flipkart and want me to know that i have won tata safari as a lucky customer after buying a mobile phone online from flipkart website. He also knew my mobile model.

He said either u can claim your tata safari or you can claim money rs 12, 0000 lakhs... He had also sent me a text msg which u can't make it out, looking at that any one will say it is from flipkart.

Pls take some serious action, as he has all information of the buyers.

I am attaching his text msg also.

I tried to order the given product worth rs67, 990 from flipkart (Order id: od[protected] on 28th may using sbi debit card, but after i inserted the otp, the transaction failed. Despite that, rs49, 895 was deducted from my bank account (Txn# 584926). I addressed this issue to flipkart before and they said that the money will be reverted withing 8 working days. When the money was not reverted, i contacted again and they said they'll resolve the matter in 3days. But they haven't done anything about it at all. It's been over 2weeks now. I have went to the bank 5 times already and the manager has clearly stated that the money went through to flipkart. They have even provided me the official bank statement (Which i have attached). The order has most definitely not been placed and yet i'm not getting my money back even after 2 weeks. I cannot understand why i will have to go through this harassment for trying to purchase something from flipkart. I want this issue to be resolved at the earliest. This is my contact no.: [protected]. I'm ready to provide any further details if need be.

I have attached all photo screen shot of my order confirm and cancelled. I have booked many phone from flipkart. But mostely flipkart cancelled my order. And msg me like this. Redmi note 5 pro (Blac... With order id od[protected] has been cancelled as our courier partner was unable to deliver to your address. Please check email for more details when i called to customer care no [protected]' they tell me that seller has cancelled to bulk of. Customer. I have full proof of my order. Successful. And delivery date msg with too from flipkart. What did i do.

I ordered the car key cover on 10th june 2018 and the promise date was by 13th june 2018. As i needed that product immediately i requested flipkart to deliver asap. So the customer support said me to cancel the order we cant deliver. And i said i will wait till the promise date and still the product was not delivered to me. So i called again to customer care and and had a word and they promised me that the product will be delivered by 7 pm if not i no need to pay any amount for the product. But then the product is still not yet delivered. And when i called again to customer care they are ordering me to cancel the order.
Its a worst service giving from the flipkart
Flipkart is only for name sake when we go fo purchase there is no proper follow ups and no service giving as they promise they are cheating to the customer
People please don't get cheated by this flipkart please be careful. Its better to purchase from any other website than going with flipkart.
This is the worst service given and i do have the call recorded what they promised me and agreed for the free product.

Hiii sir
Dhanit this side
Last time i purchase the shoes and place the return request because of fitting and damage the shoes. I place the request on 25/5/18 till today 13/6/18 there are no response from your side i call you lots of time with your executive they said that please wait 24/48 hours we solve the problem but in last 2 days your call cannot be connected please solve the problem immediately others vise i raise the complaint in consumer court take a big action from your side

Hi,

I ordered titan watch for women (Ne2331bm01) on 31st may'18. But the parcel has a different model, i raised a return request 7 times & it got rejected 6 times. Once the guy come to pick up the watch, then he said that the watch i have is different than the one i ordered & rejected it (& that is exactly why i was returning it). Very weird. I don't understand why the return department is not helping me in my return. Very very poor service. I already missed the date to gift my fiancee this watch because of the pathetic service from flipkart & i'm still holding the watch which i don't need.

With agony,
Pradeep

This is a formal notice regarding below issue before filing case in Consumer Court.

I had ordered Redmi 5 pro mobile on flashsale by Flipkart on Wednesday 6th June 2018.Complete payment of 16999 rs was made online through credit card.
On 7th June I received a package containing tempered glass in a plastic case.I requested return as per the procedure on same day.I received message stating that I will be contacted within 72 hours.
I wasnt contacted via phone till 11th June.On speaking with customer service executive he said email is been sent and they are awaiting revert.On reverting the email ;I received email from Flipkart stating that there is unusual return history on my account hence they have blocked my account and rejected return request.
i have sent an email asking for any orders that were returned previously from my account as this is not the case.Flipkart has not yet bothered to revert on same.
I am unable to login to my account hence unable to chat with customer care.
I have been trying to get through on toll free number [protected] for past 4 hours.To my surprise its been busy.

This is most worst experience of Flipkart.I have been harrassed enough for 5 days without proper customer service/resolution.

I hereby give you 24 hours to contact me and resolve my query.
If no revert than treat this as a notice before filing complaint in consumer Court.

Order number: OD[protected] [Incident: IN[protected]]