Flipkart Complaints & Reviews

Hello,

I have ordered for three items and the delivery of all those three items went on a toss.

1. Pressure cooker
2. Cloth
3. Office chair

The pressure cooker has been ordered on August 2, 2020. The item reached the nearest hub. It’s was in the hub for 9 days. 9th day I got a message saying that your order has been canceled. Called the flipkart customer support, they said the seller has canceled the order since the delivery executive was not able to contact us. But no one has called us.

Cloth - it has been the ordered on August 10, 2020. The product has been packed shipped from Kolkata. It’s August 23, 2020. Still the product has not reached Bangalore. As usual, customer support people told, they will raise a case and will get the product delivered by August 16, 2020. They also said some unforeseen circumstances. So the product will be delivered before August 22, 2020. Now, the product was not delivered nor a refund. The product is in middle of nowhere..!!

Office chair - I have ordered the office chair on August 10, 2020. The promised date is August 23, 2020. The product has been shipped from Bangalore. Instead of coming towards Bangalore, it’s going towards Hosur. Called flipkart, they said sorry for the inconvenience sir. We will raise a concern with eKart team and get it delivered As early as possible.

How can I trust flipkart services provided the last two items has been canceled and not refunded. Also, frequently making users call flipkart support is annoying.

Respected sir,

i had to get refund from flipkart upto 9 July 2020, but i did not recd in my account, they gave me also a RRN no., when i went my bank, they did not able to search any Payment against this RRN.
I Called many times to Customer service, but they did not help me.
after 15 july I got a call from customer care that register a grievance on Bank website, I registered a complaint and came to know that payment has been declined. So I requested my bank for a mail of payment declined and contacted again to flipkart customer care, but they only only one thing was crapping that payment has made by ref. No.[protected].
After 15 August i mailed to flipkart grievance officer and he assured me to provide a resolution within 48 hours.
I got a call on 22 aug-20 and customer care told me that payment has been made against RRN[protected]Same No. which is headache for me)
Now what i can I do...
Flipkart says that payment has not been declined or reverse in seller account and bank says payment has been declined.

Now I have no way. where is the problem.
please guide us.

Very bad experience with flipkart online shopping. na hi same product aata hai jo show krte hai payment advance lete ho 4 din se refund ki complain kr rkhi hai abhi tak no action taken 23 ko company wale call krenge kuch ni kr rhi flipkart very very bad experiencis e meri machine wapis lekr jao mjhe mere paise refund kro..defective product upr se same product nahi uper se advance payment or upar se no action or to or bill snd krdia jisme product ka model no.hi mention nahi kr rkha.. sb fraud hai flipkart p.. jldi se mujhe mere paise refund krdo le jao apni machine ni chaihe mjhe m amazon se lelunga.. nhi to mere pas or bhi options hai refund lene k...bhlai issi m hai jld se jld apki machine lkr jao mjhe refund kro... see difference in pictures what you show and what you delievered

OD[protected] this is my order ID. Flipkart send damaged product.2times they cancelled my replacement and 3rd time failed to delivery. Regret with flipkart service. They wasting my time and mentally harrassing me with there delay.

I purchased Bosch washinmachine 32000 Rs.and product delivered on 11-Aug-2020 but installation not done.
No resolution from flipkart customer care and return policy also expired without installation.

I ordered book from #Flipkart on 13th Aug and it should be reached by 22nd as per thier tracking. Today (22nd Aug) Delivery boy called and said i don't know your address, I am here now you come and collect the item(in very very rude manner) otherwise I'll cancel this item and you can't do anything(He was threatening to cancel my parcel), then after he started abused me in regional language(Bhojpuri) and was saying rude thing to me.

I have just few points which need to understand from #Flipkart .

1) Does #Flipkart allow to say rude things to customer ?
2) Do we order anything from #Flipkart to listen abusive things from #Delivery_boy ?
3) Do your policy grant permission to delivery boy to say rude things to customer ?

I hope you'll see this issue and will take on high priorities.
Meanwhile I am taking advise to lawyer to take action against delivery boy and whoever involved.

I bought jokin multi functional smartwatch but it was not charging after 3 days usage and i placed for replacement but it was rejected without prior intimation. It was mentioned i can return before 10 days after purchasing. Even i put complaints in flipkart website but no reply. I need my hard earned money back this is not the correct way to do business.

Hello,
In FB we saw a sale on mobile phone 90% discount and we placed a order but amount is deducted and no order placed no msg is come regarding on that...please look into the matter ..we are thinking of fraud

I have ordered eureka forbes quick clean dx dry vacuum cleaner on 17th august and it was supposed to be delivered within 19th as mentioned by flipkart, but i have not received the product till now (22nd august)

At first i have raised the issue regarding this flipkart told it will be solved by 22nd and on 22nd they extend the date to 26th.

And i even unable to cancel the order, they have removed the option to cancel.

Order id od[protected]
Mobile no [protected]

Ordered a type c cable, haven't received item even after 2 days of expected time.
Order ID - OD[protected]
Says unresolved issues on it, pls make it quick! i'm really disappointed.

Name : deepak chouhan

Contact: [protected]

Date of incident : 03/08/2020

Client address or seller address : export hut,
F-5, main road kalka ji, new delhi, new delhi - 110019

Seller gstin: 07bpqpk4733n2z7
Seller pan: bpqpk4733n

I want a replacement

Hello, sir i got a defective product from flipkart and now they are not replacing it nor helping me. I am having a problem with the keyboard only where when i type 1 command its shows double command on the screen, like if i press enter key then caps lock key automatic get on or if i press 2 then 0 is typed with it or when i type 0 then 2 is typed automatically please help me with this product and suggest me what to do and how to deal with this problem

Hello team,

I had purchased a boat Bluetooth on Nov 2019 and I the same was not working as the right speaker is not working and it is in a manufacturing warranty so I would request you to kindly look into this and plz repair it asap. I reached Flipkart also they told me to drop a mail here and to the boat company also, if I don't get any positive response then I will write to the CEO of Flipkart, Boat, and also file a case against the dealer also.

https://www.flipkart.com/boat-rockerz-255f-bluetooth-headset/p/itmc3e36184a11ad?...⇄

Thanks in advance. Hoping for a positive response from you.

Respected sir,

i had to get refund from flipkart upto 9 July 2020, but i did not recd in my account, they gave me also a RRN no., when i went my bank, they did not able to search any Payment against this RRN.
I Called many times to Customer service, but they did not help me.
after 15 july I got a call from customer care that register a grievance on Bank website, I registered a complaint and came to know that payment has been declined. So I requested my bank for a mail of payment declined and contacted again to flipkart customer care, but they only only one thing was crapping that payment has made by ref. No.[protected].
After 15 August i mailed to flipkart grievance officer and he assured me to provide a resolution within 48 hours.
I got a call on 22 aug-20 and customer care told me that payment has been made against RRN[protected]Same No. which is headache for me)
Now what i can I do...
Flipkart says that payment has not been declined or reverse in seller account and bank says payment has been declined.

Now I have no way. where is the problem.
please guide us.

I have ordered i kall k300 new mobile wirth ₹7999/- from flipkart. The day when i received the product i totally unsatisfied with it.. The product is not performing as i expected according to it's specification, hence i have lodge the refund request for the same.. Now it's 4th times i have requested them to refund the amount and take your product.. But they are not accepting my refund request and rejecting it everytime saying that visit service center to repair product, or install some settings on it, etc. The product come with refund and return policy, if i found something wrong in product quality, i have right to refund the product as per rules and terms & conditions. However the seller is still not accepting the refund request. And abusing as well as forcing me to keep the product.
I just want my refund. Please help me to recover my money.

I ordered on 4th of august 2020, earphone.
Delivery date was 13th of august but its 22nd of august and still showing delivery expected by aug 13.

Mene order kiya tha 8 august ko expected delivery date thi 14 august pr delay ki wajah se 21 august tk delivery ho jayegi bola pr muze ab tk meri delivery nahi mili
Team aapse bat kregi bola hai but abhi tk team ka call bhi nahi aaya hai
Beed Maharashtra 431122 - delivery address

Hello,

It is to inform you that i have ordered "apc bx600c-in-black - ups 600 ups" on 20th august, the order id od[protected] number worth rupees 3299 has been received. The estimated delivery date is 26th august. However, when i checked the tracking from the app, it showed the order is canceled. When i called the customer care, told me that as the product is not available to the seller, the order got canceled. I want to know that if the product is not available, how can flipkart take my order? Why such harassment is done to the customers? I want a justified answer.

I have order boat speaker from flipkart on 7th Aug 20. Neither flipkart delivering the product nor giving proper answer.

I purchased tactware salf organisers (Silver steel dabba box) canister 001 order id-no. Od[protected] date on 14.08.2020 product deliver and pay 1174 rupee by me flipkart company date on 20.08.2020.
When i opened it. I found a wodden piggy bank instead of my original produt. So i complain to flipkart company please fast action this company's.

I have been an account holder in flipkart for the past 6 years. I have ordered a lenovo laptop from flipkart on 6th august 2020, order details are as follows

Lenovo ideapad core i3 10th gen - 14iil05
Order id od[protected]

Order received on 8th august 2020. After checking the product i found that the laptop is faulty because of the slow performance and battery draining quickly. Then i made a return request on 13th august 2020 for the laptop through the flipkart account, please note that the only option available for me at that time was 'return'. Friday (14th august) onwards i was continuously in contact with flipkart customer care. The response i got from customer care was, a technician from lenovo will come and check the laptop and verify the issue that i raised. Customer care executive promised me that, after the issue confirmation from lenovo technician the laptop return will be accepted and refund will be initiated. After waiting for 6 days (From 13th to 19th august) the technician from lenovo came to my place and did some debugging and confirmed the fault. Then i contacted the flipkart customer care again, the executive told me that flipkart has not received any confirmation from lenovo. The next day the technician from lenovo visited again, this time he opened the laptop and checked and found that the promised 4gb ddr4 ram is not present in the laptop. At this point as a customer i felt cheated. I contacted the flipkart customer care again today (21st august 2020) and informed my concern about the laptop and the seller, who is trying to do a serious scam using flipkart platform. Finally the customer care executive assured me a return and refund.

After all this struggle i faced, today i received another update from flipkart saying, the laptop can not be returned but can be replaced. I request flipkart to look into this issue, since i got a promise from flipkart customer care that if the laptop found faulty the same can be returned and a refund will be initiated (Many times) without any delay.

I do not want a replacement for the following reason
1. Lost the trust in the seller, since the seller tried to cheat me by providing a fake product.
2. Flipkart customer care has promised me that the laptop can be returned and refund will be given if found faulty.
3. Already ordered and received a dell laptop from flipkart since i trusted flipkart customer care for the return and refund.

Seller details
Sold by: tech-connect retail private limited,
Ship-from address: no. 42/1 & 43, kacherakanahalli village,, jadigenahalli hobli, hoskote taluk,, bengaluru,
Karnataka, india - 560067, in-ka

I request you to please look into this and take necessary action.