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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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K
kishan44
Aug 25, 2020
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Address: LEXUS POLYMERS, DECORA CEMENT COMPOUND, SHAPAR MAIN ROAD, SHAPAR (VERAVAL), RAJKOT-360024

Maine ek redmi 8 mobile ka order flipkart par kiya tha, 31st july ko maine 1.30pm par maine phone pe ke upi through 9799.00 ka payment kiya jo ki phone pe par successful bata raha hai. Lekin flipkart ke taraf se us sucessful ka massage aaya tha. Jisse ki maine flipkart aur phone pe dono ko ish transaction ke baare me bata diya tha tab inke exuscutives ne kaha ki aap befikar rahiye 7 working days me aapko ye amount refund kar diya jayega. Ishliye maine 2nd time debit card ke through payment karke order ki delivery le li. Lekin ab phone pe ka kahna hai ki payment flipkart ko successfully credit ho gaya tha flipkart ka kahha hai ki payment unko mila hi nahi kripya aap ishme humari sahayata kijiye.
Order date: 28/07/2020
delivery daye: 31/07/2020
payment mode: phone pe upi ( unsuccessful according to flipkart )
order id: cu[protected]
transaction id: c2007311349010235987812
utr no:[protected]
+1 photos
Aug 11, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your Redmi 8 (Onyx Black, 64 GB) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 9799/- has been completed on 25 Aug 20 and will be reflecting in your PhonePe account by 04 Sep 20.
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    Ashwin Row
    Aug 25, 2020
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    Address: Flipkart Internet Pvt Ltd Block B (Begonia), Ground Floor, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru East Taluk Bengaluru District, Karnataka, India. PIN 560103
    Website: www.flipkart.com

    The return policy has been changed to only replacement with the same item for headphones. The policy has been changed to 7 days from earlier 10 days.

    Despite contacting customer care for order ID OD[protected] as soon as the product was received and found to be faulty and of low quality on the same day that it got delivered they are refusing to take the request for refund of the amount.

    I have sent a message to flipkart to refund the amount and process the return of the goods and only provide option of replacement and are citing that the seller will only accept replacement.
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 26, 2020
    Flipkart Customer Care's response
    Hi, We are sorry for the trouble caused. We are writing about your replacement of the OPPO Enco W11 Bluetooth Headset has been approved by the seller. We would like to let you know that courier service provider has schedule the pickup and delivery of the product from your address by 27 Aug 20. The seller will ship the replacement to you via courier service provider and this will reach you by 27 Aug 20. You can also check your order status here: http://fkrt.it/bqWLi~NN.
    Aug 27, 2020
    Updated by Ashwin Row
    Hi the discussion initiated was about the return of the goods and refund of the amount.

    There has been no acknowledgement for the refund of the amount requested from Flipkart.

    Kindly ensure that the refund is processed for the said item as soon as possible.

    Flipkart has to ensure that buyer friendly policies are implemented like it was earlier as we are buying from flipkart for these reasons else there are other marketplaces to buy from.

    Flipkart has to get back to being a responsible marketplace where buyers can shop with confidence. This is not expected from Flipkart.
    Hi the discussion was about the return of the goods and refund of the amount. There has been no acknowledgement for the refund of the amount requested. Kindly ensure that the refund is processed for the said item as soon as possible.
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      M
      Muffins Simte
      Aug 25, 2020
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      As per your logistics, the delivery for my order was supposed to be on 10th of August. It's August 25th and I still haven't received any information regarding my order. The order was placed way back on 25th of July. It's been a month and my item is still stuck at it's hub.
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
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        S
        Subham Nirala
        Aug 25, 2020
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        Address: Patidoi Bherela ,Garubandha , Missamari ,Assam

        Why Flipkart is not delivering items to pincode number 784506.
        +1 photos
        Flipkart customer support has been notified about the posted complaint.
        Aug 25, 2020
        Updated by Subham Nirala
        Items not delivering in my pincode which is 784506

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          C
          Carrogen
          Aug 25, 2020
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          Carrogen international pvt. Ltd. Is the sole owner of carrogen brand. But in flipkart website there are products which are not sell by carrogen,
          Flipkart customer support has been notified about the posted complaint.
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            S
            Suba19
            Aug 25, 2020
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            Address: Madurai
            Website: Flipkart

            Order ID - OD[protected]

            I asked for the refund for the defective product delivered.But not processed till now.Technician has attended and given DOA - stating defective product.
            I do need refund immediately.

            Make this issue to be resolved urgently.
            Flipkart customer support has been notified about the posted complaint.
            See the attached DOA letter - stating the defective product from HP Technician who attended on 21.08.2020.

            refund issue - i. - Comment #3724811 - Image #0
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              S
              Souradip29
              Aug 24, 2020
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              I ordered an item from flipkart. Suddenly my account has been blocked due to higher amount of returns. Hence i couldn't check my order status. Moreover i haven't received my order. But my pay later bill generated and now also levied fine as I haven't paid!
              Flipkart customer support has been notified about the posted complaint.
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                S
                Srinivas Vuddagiri
                from Hyderabad, Telangana
                Aug 24, 2020
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                Resolved

                Address: https://www.flipkart.com/

                Pleace Redmi K20 tempered glass and received it on 24 August 2020.

                Order ID is 'OD[protected]'.

                Shocked to see that the item ordered is different and received is different.

                Reached out to customer care there and they replied only one answer you ordered tempered glass you received tempered glass and disconnected the call.

                I do not understand like if you order gold received silver coin as both are coins is that acceptable. The above response is like that shameless answer.
                +7 photos
                Aug 10, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 26, 2020
                Flipkart Customer Care's response
                Hi, We are sorry for the trouble caused. We're writing to you about your Power Tempered Glass Guard for Mi K20 with order ID OD[protected]. We would like to inform you that pickup is scheduled by the seller and the product will be picked on or before 02 Sep 20. Please keep the initially delivered item ready along with all the accessories and price tags in the original product box. Seller will initiate the refund once the pick up is confirmed. The amount will be credited bank account within 2 business days from the date of initiation as per standard banking processes. Your kind understanding in this regard is appreciated.
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                  B
                  Bbroy
                  Aug 24, 2020
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                  Address: Porbandar 360575

                  Sir i had purchased a hp laptop from u on 06/08/2020 but got with a DOA Keyboard .Since than still begging for a replacement. My order id is
                  OD[protected]
                  look in to the matter. Every time i call your call center get the same answer yr issue wld be sorted soon this is not done consumer suffering because of yr executives. Please can't replace it then refund me.

                  I have DOA letter.
                  +1 photos
                  Apr 20, 2021
                  Complaint marked as Resolved 
                  thanks
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 26, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Aug 26, 2020
                  Updated by Bbroy
                  No one can contact me please give my money
                  Verified Support
                  Apr 21, 2021
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble caused. We're writing to you about your
                  HP 15s Core i5 10th Gen - (8 GB/512 GB SSD/Windows 10 Home) 15s-du2078TU Thin and Light Laptop with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 49990/- has been completed on 29 Aug 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                    B
                    Bibzz
                    Aug 24, 2020
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                    Resolved

                    I had made an online purchase of Mi 4A TV Order ID OD[protected] on 12 Aug2020 and the cost of Rs. 12499 was debited from my Paytm account UPI REF. id[protected]
                    But the company refuses to have received my online payment and has thus, chosen to delay my order. Kindly refund the money or make a successful acceptance of the money so that I can get my delivery at the earliest.
                    +2 photos
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 26, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
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                      venkatm123
                      Aug 24, 2020
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                      Hi Team,

                      I am facing issue to update either mobile number or email id due to two active/inactive account with the below details.

                      emailid: [protected]@gmail.com
                      phone number: [protected]
                      Flipkart customer support has been notified about the posted complaint.
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                        S
                        Saravananmtm
                        Aug 24, 2020
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                        Address: Flipkart
                        Website: Flipkart

                        I have ordered Redmi8 new mobile wirth ₹9999/- from flipkart. The day when i received the product i totally unsatisfied with it.. The product is not performing as i expected according to it's specification, hence i have the refund request for the same..i have requested them to refund the amount and take your product.. But they are not accepting my refund request and rejecting it everytime saying install some settings on it, etc. The product come with refund and return policy, if i found something wrong in product quality, i have right to refund the product as per rules and terms & conditions. However the seller is still not accepting the refund request. And abusing as well as forcing me to keep the product.
                        I just want my refund. Please help me to recover my money.

                        Order I'd OD[protected]
                        Flipkart customer support has been notified about the posted complaint.
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                          P
                          Aug 24, 2020
                          Resolved
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                          Resolved

                          Delivered old used shoes

                          I ordered a Campus Shoes of order id:OD[protected] from flipkart on 19/08/2020.when i receive and open the box there is old used shoes...fully fraud by the flipkart company with the consumer...
                          +1 photos
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                          dhruv vajariya
                          Aug 24, 2020
                          Resolved
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                          Resolved

                          I place one order on flipkart on 15th august, on that time they promised me to deliver my product on 21st August. But till today - 24th august i didnt got my order & also no any update or details. just shows that issue resolved on 26th. but why i can wait? after given me promised date. & issue resolved means what. just give my answer on 26th or my product delivered to me on that day.. This is not good. after promising not delivering on time. I need a compensation for that..

                          Order No - OD[protected].
                          +1 photos
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 26, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
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                            H
                            Hitesh Baleja
                            Aug 24, 2020
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                            Address: Porbandar

                            I am purchase laptop on[protected]
                            And Delivered on[protected]
                            Laptop Is defective but filpkart doesn't replace or return please help me

                            OD[protected]

                            Help me please
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
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                              S
                              Sourav7
                              Aug 24, 2020
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                              I order Realme Narzo 10A and I received the product and it was working fine, after 2 days suddenly the display got blanked, I couldn't see anything o the screen.
                              Therefore I requested for return/replacement within their policy of the service.
                              After 3 days the request was rejected without any resolution and now whenever I call them they always say that the issue will be resolved by 24hrs, 48hrs, and so. but the issue still remains.
                              Flipkart customer support has been notified about the posted complaint.
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                                A
                                anilgaur29
                                Aug 24, 2020
                                Resolved
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                                Resolved

                                Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India

                                I bought the about brought on 16th August which was delivered on 19th August and installed on 20th August. After installation i found the noise in the speaker system and it appears the quality of product is not good. I submitted request for return of this product on 22nd August and today a technician came from Jeeves consumer services and inspected the product and found my compliant true and genuine. Flipkart is giving option of replacement but I do not want a replacement and request to give me refund for this product so that i can buy some other better quality product from Flipkart.

                                Request a speedy solution

                                Thanks
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Aug 24, 2020
                                Updated by anilgaur29
                                As per flipkart the return validity of this product is upto 29th August. I have bought this product online due to advantage of return option in case product quality is not good and i do not get value for money.

                                On the same day I bought another product Sony BDV E4100 and very happy with the product quality
                                Verified Support
                                Aug 24, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
                                I got the replacement of this product today but want Flipkart to accept return and refund my money
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                                  Vimalchand c
                                  Aug 24, 2020
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                                  I ordered a product on flipkart with tracking id: FMPP[protected] on 21 August and product was shown with expected delivery date 25 August. It reached flipkart mother hub, Bengaluru and not left there for two days.either it got blocked there or they simply delayed it. I ordered the product only because of the delivery date which would be comfortable to be and the product is urgent to me for the coming few days.if it is still in Bengaluru then it cannot reach me tomorrow as average courier time taken from Bengaluru to my location is generally 2-3 days.then this would be the complete avoiding the consumer rights as they sold the product with promised delivery date.if they cannot deliver the product on that day then why should they assure it??Flipkart often changes the delivery dates on there own without thinking about the consumer. I would require the product atleast before 30th August .please do the proper arrangements to make it delivered as fast as required.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    D
                                    Dev yadav 001
                                    Aug 24, 2020
                                    Resolved
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                                    Resolved

                                    Address: Bengaluru

                                    Respected sir/Maa, m

                                    I want to say that I had ordered a boat stone (1500) speaker on date 5th August 2020 from Flipkart, which MRP price is 6999 but due to big saving days sale I got it at price of 3999 . They said to deliver it on 14 th August 2019, but they didn't contact me, I complaint customer care many times, that said that " sorry due to some technical issues we were not delivered your order at time, " they promised me that you will get your order soon, 5 times I visited to e kart office but they relate and gave me different different times. They miss behave with me, talked me in scolding manner and said me to get out, I decided to complaint in police against them, but I thought it's a small issue, Due to this I wasted my precious time and energy, by later complaint they said that your issue will be resolved by 21st August., Bt they call me at 22 August and suggest me to cancel my order I said it's not good I wait such a long time visited to your instakart service private limited office as per your wish I said them please try to deliver, no issue of late delivery. But on next day I received order cancellation notification, they did without my permission.

                                    Sir, I am Flipkart plus member
                                    I am his regular customer, but this time I am fully disappointed, sir here no matter of money, but I need that product which I wants to give my brother as a birthday gift,
                                    If I will order it again then why I will pay 6999 rupees which is 3000 more than my previous order, for more details please watch order images..

                                    Sir, I requested you to please listen my problem and try to solve as fast as possible .

                                    Thanking you

                                    Yours faithfully
                                    Dev yadav
                                    +1 photos
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 24, 2020
                                    Flipkart Customer Care's response
                                    Hi, We're sorry about the cancellation of your order. We were trying to sort this out with the courier service provider. However, we see that the order was canceled by the seller as the bulk order.If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time. We would like to thank you for your continued trust and understanding.
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                                      Dev yadav 001
                                      Aug 24, 2020
                                      Resolved
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                                      Resolved

                                      Address: Bengleru , India
                                      Website: Flipkartonlineshopping.in

                                      Respected sir/Maa, m

                                      I want to say that I had ordered a boat stone (1500) speaker on date 5th August 2020 from Flipkart, which MRP price is 6999 but due to big saving days sale I got it at price of 3999 . They said to deliver it on 14 th August 2019, but they didn't contact me, I complaint customer care many times, that said that " sorry due to some technical issues we were not delivered your order at time, " they promised me that you will get your order soon, 5 times I visited to e kart office but they relate and gave me different different times. They miss behave with me, talked me in scolding manner and said me to get out, I decided to complaint in police against them, but I thought it's a small issue, Due to this I wasted my precious time and energy, by later complaint they said that your issue will be resolved by 21st August., Bt they call me at 22 August and suggest me to cancel my order I said it's not good I wait such a long time visited to your instakart service private limited office as per your wish I said them please try to deliver, no issue of late delivery. But on next day I received order cancellation notification, they did without my permission.

                                      Sir, I am Flipkart plus member
                                      I am his regular customer, but this time I am fully disappointed, sir here no matter of money, but I need that product which I wants to give my brother as a birthday gift,
                                      If I will order it again then why I will pay 6999 rupees which is 3000 more than my previous order, for more details please watch order images..

                                      Sir, I request please listen my problem and try to resolve as fast as possible

                                      Thanking you

                                      Yours faithfully
                                      Dev yadav
                                      +1 photos
                                      Aug 21, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 24, 2020
                                      Flipkart Customer Care's response
                                      We will revert on it.
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