Flipkart Complaints & Reviews

I received a fake pair of realme headset on 29th of July for which I received a replacement on 14th of August which were as fake as the first delivered product. Since then I've been trying to place the return request but Flipkart keeps on delaying the same from 18th to 22nd, 24th, 26th, 29th, 31st and now 1st of sept which has also passed by still nothing has happened. When speaking to the customer service agents they say that their courier services Ekart Logistics has not updated their system for my replaced product that was delivered to me as "Delivered". Honestly, It is not my concern if there is a technical glitch or a petty excuse made up to stop my return/refund. It has been a month now and it's a mental torture to follow up on Flipkart's customer service calls, reviews and emails time and again. I want my return product pickup and refund amount credited to my bank account ASAP.

Refund id -[protected]
Incident id: IN[protected]

I have ordered for a pack of two boxers pf XL size at 359 rs, they sent me medium size boxer, which even if i want i cant use it, now they are not replacing stating no return or replacement policy, I understand this policy but atleast provide me the right product i have ordered, its totally flipkart fault and its unfair, please help me in replacing the product

I had placed a request and made money for the product which is of black colour. Though i received a different colour, as a normal behaviour i raised a replacement request and this became messy since this. They initially stated they want an email id and i tried updating my mail id. Later after few days it was found that the mail id was used in an old account which i had created. It had a mobile number that i do not use any longer. I asked them to close that account and release my email id from that account but they did not work and instead they asked me to create a new mail id!!! Why would i create a new mail id for this transaction? Later the request got closed on the application for which i did not get any notification. While browsing other products, i saw the ticket was closed just the day before and i re-opened. This time they asked for an id proof. I submitted my aadhar and after few days they closed the incident stating that the aadhar is invalid!!! Now i am not sure what else can be done for my id!!! And why would someone ask id proof for replacement. They closed this incident and when i called back they started playing smart on call and was not helpful. Every time i put a request, someone calls and disconnects the call as if it was planned among themselves. I have placed 6 call-backs and they agents on all these 6 calls disconnected the calls.

Till now it was for the product but the behavioural response from these agents made it really bad. I need a proper response on this.

Sir main canon Pixma ka oder kiya tha 26 August ka time tha abhi tak delivery nahi hua hain please meri problem solve kijiye

The below shipments from Flipkart are still not delivered even after the scheduled date of delivery finished . most of them have no updates since 10 days . i have contacted customer service many time still no change . It is very much disappointing that some of the shipment not even have any update since 10 days

FMPP[protected] - Expected delivery 26 Aug - No update on Web since 22/08/2020
FMPP[protected] - Expected delivery 25/08 - No update on Web since 25/08/2020
FMPP[protected] - Expected delivery 28/08 - No update on Web since 24/08/2020
FMPP[protected] - Expected delivery 28/08 - No update on Web since 24/08/2020
FMPP[protected] -Expected delivery 28/08 - No update on Web since 24/08/2020

Dear sir,
I have not received 17385rs payment of affiliate earning month of May 2020. Now it's September 2020 but my payment not received yet.
Mail id [protected]@gmail.com
Tracking I'd wasimmemo

I am manish p. My order no is od[protected]
I purchased call of duty 2019 pc std. Version on 22 aug 2020. Received delivery on 29 aug 2020. The product delivered i. E. The code slip is invalid for a non existent game on steam platform. The above game version is not available on steam platform. So in effect the genuine game i ordered was not delivered to me.
I have been cheated by a well known online shopping site flipkart.
Hence either my money is refunded immediately or the genuine game is delivered to me.

I have got my product on 24th august 2020 from flipkart. Order od[protected] this is the order id. It has to be installed by 26th aug 2020. But now it is 1st september 2020, not yet installed.

Please help me with this regard

I am concerned, will it be installed or not?

We already registered this complaint about display damage of poco m2pro, its being a week.
And everyday we are waiting for flipkart's response but they are making excuses like server is down. And at last told technician will be coming and we were waiting and again they extended the date.
When will this be resolved. I think have to move legally because of their irresponsibility of the product, customer care and return delay.
By lot of hardword and effort we bought that phone it's urgent and kindly do the needs.
Order id :od[protected]

I raised 10 days back retuen request becasue worst product.. And flipkart selling duplicate product,, with out customer flipkart cancel the request.. Tomorow is last day. I am lossing 750

Respected sir my self r. P. Singh i am purchase tp link product from your website after delivery return are not accept why?
Pls. My return are complete as early as possible.

On 2nd July 2020 I gave my mobile to Jeeves of Flipkart to repair my mobile. According to Jeeves mobile insurance they should repair and return my mobile within 15days. But it's already 2months, they are not returning my mobile. Whenever I called them they told me that mobile has been serviced, and asked me to wait for 5days because they can't generate tracking ID for courier. But when today I called them they told me that mobile has not been serviced yet. Im suffering of agony and mental pain due to this. They are not returning my mobile.
They are not responding properly.

I have purchased a nokia phone on 4th of august 2020... I made a payment through debit card while the delivery guy was out for delivery
They didn't received the money due to the technical error and asked me to made payment and cashed and even promised me my refund would be reflected to my account by 14th of august which i haven’t received till today
They just tell me to wait for a call back and no one calls back and no money has been refunded yet

OD[protected]

Everytime I order groceries they cancel my shipment saying that I have requested for cancellation. Am I a fool to u ppl? I[censored] cannot deliver, u can remove grocery section in ur app.I have my other orders delivered in the promised time line with the same pincode. Then y not groceries? This is very worst. And customer service is very poor

Such a bad service provided by flipkart. I had ordered a backpack on 13 aug and delivery date given to me was 23 aug. Since 18 aug no update was given by ekart or flipkart. I called on 23rd aug to enquire about my order i was told to wait till 7:00 pm. Post that if its still not delivered, a complaint will be raised. It did not get deliver, i called again and was told that by 24aug you will get your order. No complaint was raised. On 24th i didn’t get any order again i had to call and then the same usual reply from customer that wait for tomorrow and i’m raising a complaint. On 25th still the same case and again i had to call that is when i got to know that the complaint was never raised which means the company is fooling customers. Complaint was raised on 25 aug and they told me that issue will be resolved by 27 aug and i will get a call from the senior team or concerned team. I had to wait till 27 aug. 27 aug passed and no contact received from flipkart. I had to call again and then again excuses that again give them time till 28th aug and product will be delivered for sure. Nobody even bothered to call me. 28th aug no contact received again i had to call and one more day was extended and asked me to wait till 29 aug. Again did not get any contact or update from them. I was then asked to wait for 48 hours and team will get back with resolution. Its beyond 48 hours, no update or contact received from flipkart or any team. The product is not yet delivered. They customer service flipkart is just harresing the customers by giving false promises and nobody knows what’s happening with the order. Their policy also states that of a product is not delivered within promise time then the customer is entitled for complete refund. Give me refund as the issue has breached 5 different dates already
Order id - od[protected]

I ordered asus laptop 10 days before, i didn't get laptop yet. Customer care service also not satisfied. Does not give exact reason for the delay.

Hi, we have ordered an water filter on 4 aug and we raised the return request on 11 aug because of the size and fitting issue. Your executive came and check for the same issue he agreed that size is not fit, i spoke to seller as well he is also ready for the return. But now flipkart team is refusing for the return request. Your support team agreed on the same before now they are denying, i will not buy any other product in future and raise complaint on consumer forum.

Order od[protected]

I had buy product from flipkart but it get delivery late so for that i had buy new product because i was leaking my business
So i want u to give some suggestions due to it

A-13, anand niketan
New delhi 110021

August 31, 2020

The managing director
Flipkart internet private limited
Buildings alyssa
Begonia & clove embassy tech village
Outer ring road
Devarabeesanahalli village
Bengaluru 560103

Ref: order id od[protected], dated 23rd august 2020

Dear sir,

This has reference to my letter dated 26th august 2020 regarding non-delivery of apple iphone se (Red, 128 gb) ordered under the above order id. I have, so far, complained at least 6 times to your customercare service and each time i received the answer that the order would be delivered by 7:00 pm of that evening.

I have been able to access your help desk website only once as after that i have been diverted to my orders placed three years ago and not to the one placed this month.

I am shocked at the poor service quality of flipcart and defective software you are using.

I look forward to an early and immediate delivery of my order - apple iphone se (Red, 128 gb) and if it is not possible, refund of charges.

Thank you

Sincerely,

Lalit nirula
(Mob. No.: +91 [protected])

My product was delivered on 23rd august 2020. Till date, it has not been installed. While depending on the role, three to five working days in which it was to be installed. It is a shame that such a large product has not been installed yet. Covid 19 pandemic the parcel that has arrived is from bangalore and in such a situation health can also go bad. Finally, i would like to ask you whether my product will be installed or not. Return policy valid till wed, sep 02, 2020. I didn't know it was such a bad service. Now i doubt if that product is damage. I have talked to customer care three times so far but nothing has come of the right response yet. Man would be happy with such a large product but i am upset. Pay attention to it and complete the installation as soon as possible.