Flipkart Complaints & Reviews

Address: Sunita George 7278420912

I had booked 3 tickets for 25th July 2020 it was Air India flight from kolkata to Mumbai. Air India suddenly cancelled their flight and therefore I had asked flipkart to give me my full refund but till today 19 aug 2020 I have not got my refund yet. I have been mailing and calling up flipkart travel but still no help. This is pending since 20th July. If the airline has cancelled their flight then why should we suffer.

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Address: Flipkart India

I have tried to book mobile phone in flash sale at flipkart on 8th Aug 2020 . order not got placed at the same time amount debited from bank.
So i started followup with Flipkart, they said within 8 days it will refund back.
mean time i have submitted payment transfer details along with google pay credit receipt, which clearly shows amount credited to flipkart.

But after 8th day they are replied as order number...

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I bought Intex semi automatic washing machine on Aug 12 2020
Delivery boy said they will send someone for installation/demo/guidence but no one showed up. After two days we tried to use washing machine the dryer isn't working and shaking vigorously and have burn smell. I requested to return the product. Intex technician was supposed to come on 17 Aug 2020 but no one came. Next day i.e. on 18 Aug 2020 I called intex technician to check. The technician visited he just checked & did nothing and said machine is in good condition. After that we tried again machine is causing problem. We haven't received any feedback from flipkart nor intex
Please help
Thank you in advance

Flipkart customer support has been notified about the posted complaint.

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Kajal10

Aug 19, 2020

As this machine did not meet our expectations and we cant use this any further we would like to return the product.

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I ordered a SanDisk ultra 32 gb sd card. But I received a opened cover of sd card. please solve my issue I paid 360 rupees. AWB number [[protected]]
Order id [OD[protected]]...

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Hello sir
I ordered the bosch dishwasher on 4th August 2020 from flipkart and It was delivered on 6th August and then installation done. Product is leaking and error 15 coming from the same day.
I requested the return request on 16 Aug under 10 days of delivery.
But they are not returning and replacing the damaged product till date.
Mukesh Chaudhary
[protected]
Order ID - OD[protected]

+1 photos

Aug 13, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2020

Flipkart Customer Care's response We will revert on it.

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Address: Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034 India

I ordered Realme C11 at 12:00 PM (IST) from Flash Sale on 19-Aug-2020. I was lucky enough to place the order(ORDER ID :: OD[protected]. Hey! but wait. What i see, After two hours, Exactly at 1:54 PM (IST), my order was cancelled. This thing happened with me for the second time. Flipkart always makes fool out of their customers by doing this. Request you to take some action against them. I want that neither mine, nor anybody else's product should be cancelled after the order is placed. Or if they continue to cancel the orders automatically, the they should give some privelage to those customers by placing their orders next time on priority basis. Or i request the mobile companies to please change their E-sellers. Amazon or Tatacliq would be a best option for launch and selling of their exclusive products on sale,

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2020

Flipkart Customer Care's response Hi Ashish, We are sorry to let you know that your order OD[protected] was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. This is not something that. we would want you to experience and have shared feedback with the seller so they can put additional measures in place to ensure on-time deliveries of orders. If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time. We would like to thank you for your continued trust and understanding.

Aug 21, 2020

Updated by Barnwalmundi I am sorry to say that after my that product was cancelled. I tried to Order 2 pieces of Oppo A9, one for me and one for my sister as the product was on open sale. But ### happened again this time. I ordered the product in evening of 20 Aug 2020. And again both the product were cancelled oin morning of 21 Aug 2020. I am sorry to say, but from now onwards i will not purchase anything from Flipkart. My order ID is :- OD[protected]

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B

Barnwalmundi

from Katra, Jammu and Kashmir

Aug 21, 2020

I am sorry to say that after my that product was cancelled. I tried to Order 2 pieces of Oppo A9, one for me and one for my sister as the product was on open sale. But ### happened again this time. I ordered the product in evening of 20 Aug 2020. And again both the product were cancelled oin morning of 21 Aug 2020. I am sorry to say, but from now onwards i will not purchase anything from Flipkart. My order ID is :- OD[protected]

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Website: Flipkart.com

I have ordered asus rog phone 3 on date[protected] from flipkart. It was to be delivered till 19th August 2020. I have not received till now 2:25 pm .please help me in this matter

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Address: Flipkart India

Before covid lockdown, i've ordered a package from flipkart worth rs. 1332 and made a payment through sbi yono app (Android). Money got deducted from my sbi account but order wasn't placed. I've tried to contact their customer support (Both flipkart and sbi) but they haven't paid attention and asked to contact sbi. Sbi in-turn are saying that flipkart have got the payment.
Both of them are just saying to ask the other party.

I'm firing a complaint against both of them (Seperate for sbi).

Below are the transaction details.

08 mar 2020
Rs. 1332.00
Transfer to:[protected]
Upi/dr/[protected]/flipkart/indb/[protected]@/na

Sbi account no: [protected]
Branch code: 3076

(I've also attached transaction invoice image generated though sbi yono app)

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Flipkart customer support has been notified about the posted complaint.

Aug 19, 2020

Updated by mradul_tiwari15 Link to corresponding complaint against SBI : https://www.consumercomplaints.in/state-bank-of-india-sbi-transaction-failed-and-money-deducted-but-not-refunded-c2695024

Aug 19, 2020

Updated by mradul_tiwari15 Flipkart Order ID: OD[protected]

Verified Support

Aug 20, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the correct order ID in order to assist you further. Hope to hear from you soon.

Aug 20, 2020

Updated by mradul_tiwari15 The payment was done and money got deducted but order was not placed. I've also contacted you earlier but still no resolving has been done from your side (Look the attached image). Bank is saying they have transferred the money to Flipkart.

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Website: e

I called them for the faulty tv they just kept on moving the dates until my brand warranty expired and now also they are not helping me

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Delivery agent rejected my order no. Od[protected] poco m2 pro without my information and any issue.

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I have bought honour 9x Pro from flipkart. It was no where mentioned that this will not support Google play store.
But after delivery the flipkart support is not accepted its mistake and the return of the product is not accepting.
The phone is not supporting most of the app like ola, amazon prime, jio mart, yes bank etc.

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I have placed an order with flipkart for newborn baby cradel (Id od[protected] worth rs. 3300/- on 28th july. By mistake i clicked on return of the product which was immediately cancelled by me. The return period was valid till 13 the august. When i tried to arrange the cradel i found that there are missing a few items hence i was not able to use it. So i tried to return the product before 13th but there was no option provided by the flipkart team. I contacted them through their help chats and even speaking to their customer care several times but i only got fake assurances that it will be resolved. Now it's been more than 2 weeks, every time i ask them to resolve the issue they postpone it for further 2 days with no resolution. Today also same thing happened again. So i have lost trust in them and only hope that your team could help me with this.
Request you to please guide me.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2020

Flipkart Customer Care's response We will revert on it.

Aug 24, 2020

Updated by Siddika Mapari I have been receiving fake assurances from Flipkart, earlier I was told my complain will be resolved by 15th Aug, as I didn't receive any calls so I again called them and I was assured that it will be resolved by 17th, same thing repeated again I was again asked to wait till 20th, again there was no response so when I called I was assured that It will be resolved by 24th August.
Flipkart on its own is updating the complaint status as resolved without my knowledge.
I am 9 months pregnant and due in next 3-4 days, I ordered this cradel for my newborn . As Flipkart failed to provide with any solution I ordered another cradel from other site. Now I just need my refund.
Sir, I request you to please take strict action for harrasing a pregnant woman for no mistake and not providing solution for a simple return of the product.
Hope you will help me in this regard.

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I placed a order of laptop and was delivered to me on 7th Aug and on 9th I placed a return request for pick up and 17 the Aug was given you me as pick up date in between this I received messages from ekart for pick up but no one came to pick my order then on 18th I called the Flipkart regarding the issue and they gave me 21st Aug as resolution date, but on 18th Aug at evening I received a message from ekart that you return request was cancelled .now I am stuck with a damaged laptop and on app the option of return is also not there
How ekart could do this as without visit g they cancelled the return request.
Now who is responsible for my loss of almost 65000
Ekart service is worst .

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2020

Flipkart Customer Care's response We will revert on it.

Aug 22, 2020

Updated by Aastha Sharma1209 Pick up is rejected at doorstep by giving an excuse of damaged product

Aug 22, 2020

Updated by Aastha Sharma1209 Today pick up was done around 3 o'clock and I received the refund information also.
But with laptop I also purchased a attached laptop protection warranty but today I only received the laptop amount not of laptop protection

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My order ID is OD[protected]. I had placed an order for two lamps but only one was sent. I raised a request for return several times but the pathetic Flipkart customer service kept refusing my return request stating that the product was delivered. Yes, one lamp was sent but not the other lamp. Two lamps were supposed to be sent but only one lamp was sent. Now they are harassing customers by refusing return request. I have the box with me which was delivered and that can accommodate only 1 lamp and not 2 lamp. Still Flipkart is not initiating return of my product.

Aug 24, 2020

Complaint marked as Resolved

Finally after emailing and calling Flipkart over a period of two weeks, Flipkart agreed to refund the amount for delivering only a partial and defective product. ***Sighs***

Flipkart customer support has been notified about the posted complaint.

Aug 19, 2020

Updated by sur.k Further I raised the return request twice within the 7 day window period but Flipkart customer service took more than 3 days to respond to my request and ultimately rejected the return request giving some false excuses. Since there was so much delay on the part of Flipkart, the return period is over and now I cannot raise another request. Moreover noone contacted me despite escalating the issue several times and didn't even bother to call and tell me why my request was rejected. If they would have called, I would have explained to them where they went wrong. Infact I raised the return request on the very day of delivery and still my issue is not resolved till date. Pathetic customer service and moreover so keen to harass your customers for no fault of theirs.

Verified Support

Aug 20, 2020

Flipkart Customer Care's response We will revert on it.

Aug 24, 2020

Updated by sur.k It been 6 days and till date no revert and no call! Everyday they keep extending their timeline to resolve. Flipkart gives a missed call and says that they tried to contact me? This is how you cheat your customers?

Aug 24, 2020

Updated by sur.k I got this below email from Flipkart and then they marked it as "issue resolved". Can any lay man here make me understand how this email resolves my issue????

[protected]--

Thank you for writing in.

We understand your concern about your order "OD[protected]". We know how eager you must be to get the issue resolved. We will be happy to help you with this issue. We are sorry that it’s taken us longer than expected to respond to your email due to high contact volumes we’re experiencing at the moment and the trouble you had to go through due to this.

Please be assured that we're looking into this and will get back to you with an update by[protected].

Thank you for your patience and understanding.

Hope this helps.

Your safety comes first for us and here's what we're doing as a part of preventive measures against COVID-19: http://bit.ly/fksms0316.

Thank you for choosing Flipkart. Have a nice day.

Thanks,
Muhyudeen AG
Flipkart Customer Support

Aug 24, 2020

Updated by sur.k Please see the attached screenshot. After I reopened the query for not resolving my issue, Flipkart sends me this response requesting to wait for resolution but at the same time, marks the issue as RESOLVED.

I completely fail to understand this attitude of Flipkart. I guess I really need to take legal recourse now and also make this known in other social platform so that noone is cheated in future.

Aug 24, 2020

Updated by sur.k Finally the complaint was resolved after 14 long days and writing/calling Flipkart several times. What a waste of time and effort for return of a missing item in a product! I really wish they were faster in resolution like Amazon. This was too simple a return request and for that Flipkart took 14 long days to refund! Buck up guys!

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I am writing you to express my dissatisfaction with a lenovo laptop. I purchased last month via
Flipkart. I am most annoyed that in this brand new laptop as different letters in keyboard working continuously. So that i cannot even use it for writing a mail.
I already sent mail to lenovo customer care and did not get any reply. I made the decision to buy the lenovo laptop because of previous good recommendations some friends of mine gave me about lenovo. However, after this experience, i feel deceived.

Aug 6, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 18, 2020

Updated by Athira Sooraj I am writing you to express my dissatisfaction with a Lenovo laptop .I purchased last month via
flipkart. I am most annoyed that in this brand new laptop as different letters in keyboard working continuously. So that I cannot even use it for writing a mail.
I already sent mail to Lenovo customer care and did not get any reply. I made the decision to buy the Lenovo laptop because of previous good recommendations some friends of mine gave me about Lenovo. However, after this experience, I feel deceived.

Verified Support

Aug 20, 2020

Flipkart Customer Care's response Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your Lenovo Ideapad 130 Core i3 7th Gen - (4 GB/1 TB HDD/Windows 10 Home) 130-15IKB Laptop. Since the product was delivered to you on 09 Jun 20, it has crossed the seller's 7 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.

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Address: 28,Dhabai ji ka bagh, near police line, Alwar

Website: www.flipkart.com

My flipkart account(lakhera.[protected]@gmail.com) is blocked from more than 3 months, I wrote multiple emails to customer care but they did not provide valuable result, they were saying that their team is looking into this matter and problem will be resolved asap but it not happened. I have money added in that account and I am using this account for personal use since 4 years but they blocked my account. Please solve this issue.

Aug 14, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2020

Flipkart Customer Care's response Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

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Dear,
I Sourav Mukherjee would like to inform you that on 9th August I ordered multiple products with multiple gift cards from Flipkart out of which one order id-OD[protected] cancelled from Flipkart's end due to out of stock and notified me that my refund amount 399/- will be refunded to gift card wallet by 17th August.
Refund Id-CR20081405290820512152305.
But till now my wallet balance is showing 0.
I called customer service of Flipkart several times and wrote this matter also but no response from Flipkart's end. By phone they said that refund credited but my wallet balance is till now 0.
Please solve this matter urgently
Screenshot of my profile is attached

Regards
Sourav Mukherjee
[protected]
sourav7.[protected]@axisbank.com
mukherjee.[protected]@gmail.com

Date: 18.08.2020
Place: Dankuni, Hooghly.

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Aug 20, 2020

Complaint marked as Resolved

Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 18, 2020

Updated by Sbunty Kindly solve this matter as urgent as you can

Verified Support

Aug 20, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your VOJO Women Embroidered Straight Kurta with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 14 Aug 20 and should be reflecting in your Gift card section of your Flipkart account by now.

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Address: Gotan , Nagaur , Rajasthan

My order of amount 1380 rupees is not pickuping up
Pick up date was 10th of August and today is 18th still there is no contact and parcel haven't picked up
Order id ÷ OD[protected]

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Address: 601/5 Ambika Nilaya No 38 5th cross vidaya Nagar Bommsandra industrial area blr 560099

Have ordered a product from flipkart on 06.08.2020. Which was supposed to deliver on 07.08.2020 but it has still not delivered plz solved this issue

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Item despatched from Bamnoli Sort Centre on 07th Aug and promised delivery by 19th Aug 2020 but no Signs of the product having reached anywhere nearest to the delivery hub till date ie 18 Aug 2020. No such items take so long to reach Jorhat from New Delhi. All items of ordered on Amazon have reached well in time. But all such orders of Flipkart never reach. Even last time, 2 months ago consignment never reached and finally the amount was refunded however the items never reached. Flipkart is not reliable at all.

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 893

Tickets refund

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Amount debited from account but order was not placed and refund not credited

Flipkart do not return my intex semi automatic washing machine

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Opened product

Defective and damaged dishwasher delivered and harassing in replacing and returning.

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Auto Cancellation Of Ordered Product

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Regarding product delivery

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transaction failed and money deducted but not refunded

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Not responding to my complain trying to call them

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order no. od119389791790877000 poco m2 pro

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Honor 9x pro

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i have complained about returning of the damaged product, but not response provided by flipkart

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Return pickup cancelled

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Missing product and harassing customers by not initiating return

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malfunctioning laptop

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Unable to login to my fk account

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Refund Not credited to my wallet

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Product Is Not Picking Up

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Order not delivery

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No updates of item

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