Flipkart Complaints & Reviews

No response from the company regarding wrong product delivery even after repeated calls nd complaints

I have ordered for vivo charger, but other product is delivered,
I have requested nd raised complaints for return / replacement, but, their is no initiation from the company
12
One complaint id no. In[protected]

I booked flight tickets from flipkart travel but it’s cancelled by the airline due to covid restrictions during lock down. As i contacted to indigo airlines they said they have already return the money to flip kart

But flipkart not refunded the money which is already refunded by airline to them. Flipkart customer executives are always saying indigo will refund my money but how?? I did not book through indigo. I contacted to flipkart customer care but they have no answer and they are now refusing to refund my money by telling several stories. I already frustrated with the service of flipkart. Whenever i email them to refund my amount they start to tell different procedures by different customer executives. For big company like flipkart its not suit for this kind of behaviour.

Sharing travel details and email conversation with indigo

Hi sir, ma'am,

I have ordered a himalaya neem purifying facewash from flipkart.com worth rs. Of 238 on 1 of september 2020. Because of address change issue cancelled product. On 1 sep of september 2020, i got a message from flipkart.com saying that "your refund has been initiated and it will be credited to bank account on 4th september"

I waited till 4th of september but didn't get the message for money refund from my bank account. I called flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank. Kindly contact to your customer care of your issued bank. Flipkart.com is not going to loot your money. But actually they did. I called to state bank of india customer care and they said they have not received any refund from merchant flipkart.com.

Again i called to flipkart.com and asked for the refund. On that they said i have done the payment through net banking not through credit or debit card. Instead of that they had given me one reference no and told me to give that number to my bank so that they can check. They send me one mail as well in that they have mentioned about the reference number and the refund which had never ever happened.

I again called to state bank of india customer care and told that reference no. Which i got from flipkart.com but sbi bank guys were unable to see any details using that number. They said me to contact to flipkart.com.

I again called them and this time they were not even bother to resolve my issue. Instead of that every time they are saying that refund has been done from flipkart.com. Your bank is lying your money, kindly contact to your bank. Flipkart is not even interested to refund my money. I am pretty sure the problem is from flipkart.com end.

Sir, i am going to attach the relevant document. Kindly have a look and try to resolve my issue. I will be very thankful to you. Below are few more detials:

Order no - od[protected].
Reference no given by flipkart - igajhonns5

Thanks and regards,
Mandeep singh singh

I have ordered a hand held magnifying glass consists of 3 led s connected it is specially
For medical use. But i have received a disgusting plastic glass that is made in china. It hurts
Me a lot when opened. I have ordered it in india s most product shopping app named as
Flipkart. By trusting this app i was cheated very badly.

I am writing to let you know that i was ordered a double door lg refrigerator from your service retailer flipkart, but when we open that product the particular product was damaged. We inform our complaint on you in 05-09-20 but, your customer care says us that our wizmaster go and check your product after that they will change that product but till now we're waiting but doesn't respond. Only received your call daily just took our complaint...

Dear sir / madam,
Greetings of the day,
On 19/08/20 i booked air ticket through flipkart with booking id ff[protected]. My flight is cancelled by airlines, i informed flipkart customer support about the issue.
Flipkart people informed me flight is cancelled so you can cancel booking and we will refund the payment. I purchased ticket for inr 79808, they refunded inr 77039.
I informed the issues to customer support and nodal officer, flight is cancelled by airlines so make full refund. Even though many reminders they are not responding properly.
For this travel i made lot arrangements and spend lot of money,
Please do the needful to refund my payments.
Other than ticket i spent lot of money for this travel,
I am requesting you please do the needful

Order id: od[protected]
Order date:[protected], 08:09 pm
Invoice no: faebeg[protected]
Invoice date:[protected], 10:13 am
Gstin: 06cqbpb9666c2zz
Pan: cqbpb9666c

Product : microsoft windows 7 operating system

Flipkat seller name : archie traders

I paid amount of inr 5000 by cash.

I was expecting to take delivery of the item on[protected], but at present i have received the dummy thermacol and dummy cd, (Image uploaded for reference).

Failure to deliver within a reasonable time and after the agreed deadline is a breach under the consumer rights act 2015.

Time is now essential. Please deliver the item as soon as possible. If you do not, i will expect a full refund.

Yours sincerely
Mohammed shaif
Technologics global pvt ltd
Ph: [protected]

Hi,
I have ordered an item with order no od[protected]. The item was scheduled to be delivered on 6th sep 2020 and have reached the nearest hub on 5th sep 2020 but delivery hasn't been initiated still.
There is no way to contact the delivery partner or the nearest hub to get updates about the product neither are the customer support personals able to do anything.
I need my product to be delivered and also want contact number of delivery hub.

I have order dymatize mass gainer supplement. But the product deliverd was fake. I have make complaint to flipcart but not get any response for them.

I have made many attempts calling customer service to register my complaint regarding missing item in my order od[protected] which is docare bras total number of item 3 but i got only one combo of black and pink. The docare minimizer bra white color is missing. I got this packet delivered on 6th sept. Packet is intact and sealed but the seller missed to pack the three bras together. The missing item is of 137 rs. I filed the refund request under missing product category but nothing happened till now. It more that two day now i am struggling with the complaint. No response from customer care regarding this missing items.
Kindly resolve the issue asap.

Dear sir/ma'am,

I would like to inform you that regarding the order 'od[protected] product 'prestige drip pcmd 3.0 6 cups coffee maker's refund is still not credited.

I have raised multiple complaints against refund which is receivable on 2nd september 2020.

Now they are refusing to refund and denying all my query to listen.

Also sharing bank statements from 23/08/2020 to 07/09/2020. Please provide refund asap.

Kindly check & confirm with me the same.

I am raising the return request seller approve the return request but courier partner didn't collect my parcel

I placed the order for abbott glucose optium strips vide invoice number fac1nt[protected] from dealer laxmi diagnostics & critical care, through flipkart. I have a optium h abbott glucometer and the order has been placed clearly on optium h strips, but i was shocked to receive strips of optium neo h which is not compatitable with my meter. This is clearly an utter cheating by the seller. It is also mentioned there is no return policy due to which this cant be returned. I am shocked to see flipkart, walmart do a sale like this and put me in mental stress and agony. I am a diabetic patient and suffering due to flipkart-walmart irresponsible action. I request you to take suitable action and find remedy for my issue.

Dear sir / madam mane flipkart se ek phone order kya tha (Realme 5i aqua blue 64 gb rs 10924) jb delivery boy ne delivery time pr mughe mera corrier dya to mane use video bnate hue open kya to mane paya ki us box ke ander mera product nhi h jo mane order kya tha (Realme 5i) sir/madam mane dekha ki us ke ander xolo company ka second hand damaged phone h. Or na hi box ke ander phone ka bill h.
Is ke bad sir mane flipkart me call kya or refund/replacement ki complained ki lekin flipkart ne meri complained ko 2 bar reject kr dya bina koi reason btaye or na hi mere paise refund kye.
Dear sir /madam it was totally fraud with me i want solved my problem immediately...
Thanks...

I have created flipkart account few years back with a mobile number that is not available with me now and I need to update the number.
The main problem is when I tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as I lost the number and I don't have it. This is making me unable to change the mobile number.

My old Number is: [protected]
My New Number is: [protected] (This is the only Number I'm reachable on)
My Email Id is: mb.[protected]@gmail.com

Please do suggest me to update my new mobile number to my flipkart account.

Mine 31/08/2020 ko prestige grill sendwich meker order kiya tha. Muje 03/09/2020 delivred hua. Maine prestige ka mangya tha or wrong company ka diya hai or vobhi use kiya hua. Maine 03/09/2020 ko return ki req. Dali hui hai par abhi tak koi bhi product lene nahi aay or. Nahi muje refund mila hai. Or customer care me baat karti hu to vo muje date pe date de rahe hai. Pls. Help me.

I ordered Redmi Note 5 Pro on 15/08/2020 from Flipkart. But i got a used and out of warranty Mobile. It has some dents and scratches. When i made return request then it was cancelled after 3 days. It also fulfil seller return policy but return request was cancelled. Again i made return request but it was cancelled. Kindly take an action and refund my money as soon as possible.

Hi.my Motorola tv remote is not working for one week.

Hello

Order number : OD[protected]

The product was delivered and had a hole in the package and also seal on the product . I contacted customer care and they arranged a pickup and the pickup person came took the package and after 1 hour gave back the package to me saying the station master refused to send this as the item is a non returnable item. I contacted flipkart support multiple times even with escalation teams they just saying we will pickup the item and then nothing done and the product is a whey protein which is required for my daily nutritional needs . I want a replacement or refund anyway because its not my problem if they can't pickup up because of non returnable category . give me my refund or replacement and keep on scheduling pickups so i do not have to wait for you take action . All conversation are on calls

I can't log in to my flipkart account since last year. Showing unsuccessful error
Login unsuccessful please retry in a minute. And i had a complaint about that but there is no response on the flipkart complaint site.
Please rectify the error. I need my account back if it's blocked for no reason since i had bought products with flipkart coin.
Thank you!

My account email id-

[protected]@yahoo.in