Flipkart Complaints & Reviews

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Very worst pathetic service by flipkart i've never expected. Amazon is far better. I've ordered mens grooming products from flipkart on 24aug2020 and it was supposed to deliver by 29aug2020 but not and keeps extended so far till today. And now when i opened my order status on my flipkart it shows cancelled. During this delivery period i've called soooo many times to flipkart why my order is not delivered and they only say i'll report ur issue and forward to higher level and u will get ur order by tommorow which never came. Vety baaad very worst service and their staff are very uneducated. No information no call no mail no message and just cancelled my order for which i already paid in advance which i didn't refunded yet. Fake company only takes money from public. If it's possible i would rather slap flipkart owner or take u to court for such service.

Hallo sir this is my order i'd od[protected] i ordered a mobile from flipkart. Mobile delivered on 24th june but that mobile battery used to run very low in mobile. Then i thought of doing return mobile. But i was not getting the option of raturn in the flipkart application. Then i called in flipkart customer support, then they told me that some courier logic is not doing the delivery shows due to the problem. Then they heard my problem and make a complaint. And said that our team will contact you shortly. After 8 to 9 days, mobile delivered started appearing in flipkart application. Then i called in flipkart when they told me that your product return policy is over so it will not be returning. Then i called the consumer helpline number, they made me a complaint. 5 to 6 days later i got a call from the social media department of flipkart. Then i requested for my mobile return. They told me that your product will be pick-up by 10 september. But no one came to take the product and my request for return was canceled.

Flipkart customer support service is absolutely useless

I have ordered a wooden wardrobe (Od[protected] from flipkart which is actually having some defect for which i have filed complaint on flipkart many times but still no action has been taken. Customer care always ask to wait for few day. Even after the due date period over then extend the query resolution date and again asked to wait for new due date. I am really harrashed by the service provided by flipkart
Kindly help

Dear team
I order a mosquito net from flipkart on 1st sepetmber 2020 and i recived
My parsal on 7 september but the product is difrent colur and size then i request to exchange the product, and then i recived exchange product on 8 sep but this prouduct is also damage, used and diffrent colour and size, then i requiest to refund the money, but delivery boys says he is mismatch (Colur), and he is not returned my product and without my permission he cancle my return request many time, he is not collect the defective pice, and customer care is not help me

... So i am frustated your hole services including your customer servise exicutive,

Order id: od[protected]
Invoice no: fad2kd[protected]

I created my flipkart profile with my previous number which is out of service now. When i am trying to update my mobile number, the app is asking me to enter OTP which is sent on my previous number. Please suggest if there is another way.

I have purchased sprig tempered glass guard for oneplus 7t (Pack of 1) of 499/- total paid 539/-, on sept 9 it delivered on 10th sept but it has damaged, i was trying to contact customer care they were irresponsible, im requested to call but when im getting the call no one speaking on the other side, it happend 3 or 4 times continuously, you guys delivering damaged product and not responding to customer, terrible service i have the call recordings and photo of damaged product,
This is not only the first time, so many times they did but i just left, but they were continuously giving the services like this, and their customer care giving the fake calls after thts they were sending the message like we were trying to contact you, thats insane

I have booked dry fruits about 3500 including almonds. All are good but
1 kg almonds was wrong product, at the time of delivery i received wrong product (Pack of 1 t shirt) in the pack of 1 kg almonds. Now it is going to be 10 days, no any return or refund policy process initiate. While i am following continuously to the flipkart agent for refund or return the item and deliver the original product. But till didn't get any response from his side.
Totally illogical answered given by his customer care executive..

I have recently ordered a smartphone from flipkart about half a month ago. The purchase cost me around 10k rupees and the expected delivery date was 4th September. Apparently its been 5 days past the date mentioned and I have not received any contact whatsoever from flipkart or the delivery executive. I am very much disappointed in their service and a lot of money has been spend on this order. I expect immediate action against this unfair service.

We have complained to flipkart about the defect in the product (wardrobe) which is under warranty but they are not redressing the complaint citing insensible reasons.They had sent a technican fo visit, he hold us that it is manufacturing and installation defect whereas he reported to flipkart as end usage defect, playing double game with us. We have been reporting these issues since the date of purchase. But we are not getting any resolutions from them.

There is serial no. Mismatch in the invoice provided by the flipkart

I have received a jbl headphone from ekart today which is not ordered by me instead of the order bose bluetooth earphones. The actual amount was 1500 but instead they collected 1600 from me. This is highly not appreciated!! The tracking id is pkrc[protected] (By the name manish bharadwaj) and was delivered by this number - [protected]. I would like to request you kindly look in this matter as soon as early. Regards,
Mantu sarma ([protected]) h. No. 81, brindabandham, agcc road, rupnagar, guwahati, pin - 781032, assam

Boat rockerz 255f bluetooth headset (Active black, in the ear) right side speaker not working.

I have ordered track pants on flipkart. I have completed my payment online mode. My product deliverey date was 08 sep 20. Till now i have not received my order. When i contacted flipkart representative they told me that my delivery will be done after 12 september. Why should i suffer for their fault. Request to guide for next step which should i taken against flipkart.

Regards
Praveen
[protected]

I have purchased the onida 1.5 ton 3 star split dual inverter ac - white item on 7th aug 2020 through flipkart. I have paid the amount 25499 to flipkart.

I have not received the my item yet. I have raised the lot of queries and called multiple times to filpkart, but there are not responding properly and also not cancelling the my item.

I have requested if not deliver the item, in that case cancel the item, but there are not cancelling the item or delivering the item.

Order id: od[protected]
Order date: 7th aug 2020
Product: onida 1.5 ton 3 star split dual inverter ac - white

Please help on this

My order is od[protected]. First off all seller send me wrong product with wrong serial number and when youer team arrange a technician visit and he confirm that i received old product then seller reject my replacement request then again i raise a new replacement request and at this time when seller ship my replacement i download new invoice and check the imei number given in invoice to apple offical site and also do screen recording as a proof and send it to flipkart before replacement and told them that seller again doing same thing and flipkart says please accept replacement and when i get replacement i unbox the product in front of delivery boy and he also said that invoice number is diffrent and now flipkart close my complaint by not even making any type of comunication with me and acc to flipkart the reason of closing this complaint is my conversation with them which is never happend. Flipkart is a cheater company

Date : 09-sep-2020
Refund unsuccessful. Refund could not be completed based on bank account details. Im not able to update my bank account details through the link shared by flipkart.
Help me to update new bank account details to refund

I have purchased fan on 21 aug. Order id - od[protected].
After delivery fan has some technical issues and i returned the fan return id -[protected].
By mistake return and replacement selected and new order booked from flip kart. I canceled the order on call and said for refund. I received a msg like-"refund unsuccessful: the refund of rs. 2850.0 could not be completed based on the bank account details shared by you. Please update your bank account details by clicking here http://fkrt.it/sv2eyRuuuN. the refund will be credited to your account within 1 business day once you've updated the details."
When i clicked on link it shows some thing wend wrong please try again.
10 times i called to customer care and i did not received refund as account detail all ready updated.
Mail id - maneesh. [protected]@gmail.com

I have order my product on 6th august, the promised date for the product to be delivered is on september 8 but the product hasn’t been delivered yet. I will not wait for one more day to get the product delivered as you already took more than a month.

When i called customer service for 3-5 times they told me that their team will reach out to me on september 16. Am i a joke to them??
Why will i even wait after i have patiently waited for a month???

They are setting up false expectations, i believe they do not have any idea to deliver the product.

I want this to be cancelled and refund my money back as i do not have the option to cancel or they should deliver my product either today or tomorrow.

Order id : od[protected]

Zapcase back cover for samsung galaxy j5.
I am ordered this product on 19th augest 2020 but till now i am not receive the product, in my flipkard acc show the product is delivered but i am not get that product yet.