Flipkart Complaints & Reviews

Dear Sir,
I want to inform you that the OD[protected] mentioned order that I have ordered this product 21st of August 2020 11 AM in COD (including a discount offer 15%) for the offer given by the flipkart company that this product is delivered by one day delivery that is 22.08.2020.

So that day I was waiting for whole of the day but the product not received in my home also I contacted the flipkart he told me we are sorry, please you wait for tomorrow I will delivered to you the 23.08.2020.

But this day also over they are not respond as per just their careless services.

I want to inform you that as per tracking report to this order flipkart through ECART LOGISTICS my product last updated tracking report 21.08.2020 at 5PM from Kolkata still not any progress.

But I want to inform you that as per my location from Kolkata hub just 1, 2 hours by road distance but they are not resolved my issue that I want the product for my urgency as per their mentioned date.

I want to inform you that still they are just talking sorry sorry but they are not respond as seriously to deliver my product.

I want to this product for urgent for this moonson weather cause this is the umbrella.
But they are not action for delivery also not updated their system.
I think this product will be cancelled by flipkart from somedays as per their behaviour.
So now I decided to file a consumer helpline page.
I think I want to a positive resolution.
Please find the three attachment.

Thanks,
R.Sen

Hello,

Why am i getting error "awb does not exist" when i track the status of my order placed from flipkart?

Shipment yet to be delivered. Ecom express - fdsp[fdsp[protected]]

Why is flipkart not updating the correct tracking number in my order?

Its been over 7 days and i am still waiting for the correct tracking number.

This needs to be fixed as soon as possible.

I had purchased a motorola tv from you recently, hardly 3 months back. Now the remote control is not working. Order details as /: Order ID: OD[protected] Address as: muhammed rizwan,
S/o dr.b.m.aslam,
Meenatheril, memana, oachira, kerala, Pin: 690526
I had already spoken to your customer care service person and she asked me to send the details.

Ordered phone from flipkart but received wrong product and even after 10+ days I didn't even got any update about that and still the wrong product is with me and i paid 12990 for that mobile and i got tecno spark 2 which cost around 9999 approx. The company and the seller are not giving any response even after so much complains registered by me. This is kind of a cheat these sellers are doing and indirectly they are representing flipkart so its a question on flipkart that how such sellers can work with this type of behavior with a reputed e-commerce company.
Need officials to have a look.

I received a product which was used and I opted for return in Flipkart. But on the date of pickup some one called and asked for the address and after sometime SMS was sent explaining pickup unsuccessful.Next day the same thing happened and noi one turned for the pickup.Now I am unable to return the product no refund has been initiated. Even the flipkart customer care service is not available.This is not at all tolerable.

I have ordered a poco x2 on flipkart on 16th august through prepaid payment and the seller of the mobile is truenet commerce. My order got confirmed and i got the delivery date of 22nd august. It is 23rd august today and the product is not packed yet and my payment is done already. They have also given me new delivery date of 26th august but the product is not packed yet. What am i supposed to do now? Please resolve the issue as soon as possible.

I ordered a product on 30-Jul-20 & It's delivery date was 13th Aug. But till now I not received my product. Not only that when I called in customer support number from 17th Aug they informed me to wait for 24hours & I will get a call from Flipkart before 9pm. But a single day they called me. My order id is OD[protected]

My contact- [protected]

I have purchase laptops on[protected]
And delivery date[protected]
I am return request on[protected]
He give me date of technician visit[protected] and technician Also Came and detect problem heating issue and keyboard not working and same day return request cancelled by filpkart and region is that issue solve by troubleshooting and me contact filpkart no one response till date help me please.

I have ordered Realme c11 2gb/32gb varient as on 12th August and it was supposed to be delivered within 16th Aug and which was cancelled and deliver on 17th Aug as mentioned by Flipkart, but i have not received the product till now (23rd August)

At first i have raised the issue regarding this issue to flipkart customer care. I have been told that it will be solved by 24th Aug, Since last 1week i was taking followup from customer care But today i got a call from customer care and he was saying to cancel the order and placed the new order, The phone i have ordered was in sale event of realme c11phone, Now i have to wait again for next sale and availability of the phone stock.

I have wasted the 1week of time for followup, Now i dont want to cancel the order, I need the delivery of the same product/phone as soon as possible

Order id :- OD[protected]
Tracking id :- FMPP[protected]

Thanks & Regards
Salahuddin Saiyed

Flipkart order ID OD[protected]
I had ordered one refrigerator on Date 12th August by doing exchange of my old refrigerator from Flipkart, which was delivered by Ekart on Date 21st August. on Date 22nd August Samsung Representative came for Installation But after unboxing of Refrigerator we found damaged refrigerator. Now when as per policy i urged flipkart for replacement of Refrigerator then they denied for same. My old Refrigerator is already with them new one i can not use due to damage.

I purchased boat earphones rockerz 255f with order OD[protected] in oct-2019 and
Recently i noticed charging problem. As the device is under warranty i contacted the product customer care and they informed me to submit the invoice.
The invoice is lost and also not found in my registered mail id. I checked in flipkart under my order but for this product invoice option is not showing.

Please look into this

I ordered
Skycandle.in disc brake lock brake lock 1 disc lock with order id od[protected] was expected to deliver by 21st august but i got a text from flipkart that your expected date has been changed to 23rd of august (Sunday) being a working professional i don't work on saturday and sunday that's the reason i opted shipping address as work instead of home. I won't be available on sunday at working premises. I would like to ask is it relevant to change date to non-working days? Being a flipkart plus customer i can't expect flipkart to be so insensible with their prime customers. Kindly take a note of this issue and try not to repeat these kind of blunders.

Hello,

I have ordered for three items and the delivery of all those three items went on a toss.

1. Pressure cooker
2. Cloth
3. Office chair

The pressure cooker has been ordered on August 2, 2020. The item reached the nearest hub. It’s was in the hub for 9 days. 9th day I got a message saying that your order has been canceled. Called the flipkart customer support, they said the seller has canceled the order since the delivery executive was not able to contact us. But no one has called us.

Cloth - it has been the ordered on August 10, 2020. The product has been packed shipped from Kolkata. It’s August 23, 2020. Still the product has not reached Bangalore. As usual, customer support people told, they will raise a case and will get the product delivered by August 16, 2020. They also said some unforeseen circumstances. So the product will be delivered before August 22, 2020. Now, the product was not delivered nor a refund. The product is in middle of nowhere..!!

Office chair - I have ordered the office chair on August 10, 2020. The promised date is August 23, 2020. The product has been shipped from Bangalore. Instead of coming towards Bangalore, it’s going towards Hosur. Called flipkart, they said sorry for the inconvenience sir. We will raise a concern with eKart team and get it delivered As early as possible.

How can I trust flipkart services provided the last two items has been canceled and not refunded. Also, frequently making users call flipkart support is annoying.

Respected sir,

i had to get refund from flipkart upto 9 July 2020, but i did not recd in my account, they gave me also a RRN no., when i went my bank, they did not able to search any Payment against this RRN.
I Called many times to Customer service, but they did not help me.
after 15 july I got a call from customer care that register a grievance on Bank website, I registered a complaint and came to know that payment has been declined. So I requested my bank for a mail of payment declined and contacted again to flipkart customer care, but they only only one thing was crapping that payment has made by ref. No.[protected].
After 15 August i mailed to flipkart grievance officer and he assured me to provide a resolution within 48 hours.
I got a call on 22 aug-20 and customer care told me that payment has been made against RRN[protected]Same No. which is headache for me)
Now what i can I do...
Flipkart says that payment has not been declined or reverse in seller account and bank says payment has been declined.

Now I have no way. where is the problem.
please guide us.

Very bad experience with flipkart online shopping. na hi same product aata hai jo show krte hai payment advance lete ho 4 din se refund ki complain kr rkhi hai abhi tak no action taken 23 ko company wale call krenge kuch ni kr rhi flipkart very very bad experiencis e meri machine wapis lekr jao mjhe mere paise refund kro..defective product upr se same product nahi uper se advance payment or upar se no action or to or bill snd krdia jisme product ka model no.hi mention nahi kr rkha.. sb fraud hai flipkart p.. jldi se mujhe mere paise refund krdo le jao apni machine ni chaihe mjhe m amazon se lelunga.. nhi to mere pas or bhi options hai refund lene k...bhlai issi m hai jld se jld apki machine lkr jao mjhe refund kro... see difference in pictures what you show and what you delievered

OD[protected] this is my order ID. Flipkart send damaged product.2times they cancelled my replacement and 3rd time failed to delivery. Regret with flipkart service. They wasting my time and mentally harrassing me with there delay.

I purchased Bosch washinmachine 32000 Rs.and product delivered on 11-Aug-2020 but installation not done.
No resolution from flipkart customer care and return policy also expired without installation.

I ordered book from #Flipkart on 13th Aug and it should be reached by 22nd as per thier tracking. Today (22nd Aug) Delivery boy called and said i don't know your address, I am here now you come and collect the item(in very very rude manner) otherwise I'll cancel this item and you can't do anything(He was threatening to cancel my parcel), then after he started abused me in regional language(Bhojpuri) and was saying rude thing to me.

I have just few points which need to understand from #Flipkart .

1) Does #Flipkart allow to say rude things to customer ?
2) Do we order anything from #Flipkart to listen abusive things from #Delivery_boy ?
3) Do your policy grant permission to delivery boy to say rude things to customer ?

I hope you'll see this issue and will take on high priorities.
Meanwhile I am taking advise to lawyer to take action against delivery boy and whoever involved.

I bought jokin multi functional smartwatch but it was not charging after 3 days usage and i placed for replacement but it was rejected without prior intimation. It was mentioned i can return before 10 days after purchasing. Even i put complaints in flipkart website but no reply. I need my hard earned money back this is not the correct way to do business.

Hello,
In FB we saw a sale on mobile phone 90% discount and we placed a order but amount is deducted and no order placed no msg is come regarding on that...please look into the matter ..we are thinking of fraud